เงื่อนไขการค้นหา

ทักษะ:

Microsoft Office, HACCP

ประเภทงาน:

งานประจำ

• วิเคราะห์ความต้องการบุคลากรจากหัวหน้างาน/ผู้บริหาร.
• จัดทำและประกาศรับสมัครงานในช่องทาง ให้กับโรงงานผลิตอาหาร.
• ทำกิจกรรมด้านแรงงานสัมพันธ์ และข้อบังคับการทำงาน.
• ดำเนินการ ประสานงาน ด้านการพัฒนาฝึกอบรมในโรงงาน.
• รวบรวมตารางการทำงาน ใบลา และประสานงานกับสำนักงานใหญ่.
• จัดทำเอกสารรับรองระบบข้อกำหนด GHP, HACCP, ISO และอื่่นๆ.
• ดำเนินการตามที่ได้รับคำสั่งจากผู้บังคับบัญชา.
• วุฒิปริญญาตรี ทุกสาขา.
• มีประสบการณ์ 3 ปีขึ้นไป ด้านแรงงานสัมพันธ์, สรรหา, การจัดอบรม และการตรวจระบบคุณภาพต่างๆ.
• มีประสบการณ์ด้าน รับรองระบบข้อกำหนด GHP, HACCP, ISO และอื่่นๆ.
• ใช้โปรแกรม Microsoft Office โดยเฉพาะ EXCEL ได้อย่างดี.
• สามารถเข้าทำงาน 7:00 น.ได้ และสามารถทำงานร่วมกับผู้อื่นได้ดี.
• สามารถเริ่มงานได้ทันที จะพิจารณาพิเศษ.
• อาหารทานฟรี 1 มื้อ.
• เครื่องแบบพนักงาน.
• ประกันชีวิตและอุบัติเหตุกลุ่ม.
• วันหยุดพักผ่อนประจำปี ตามอายุงาน (ุ6 - 12 วัน).
• วันหยุดนักขัตฤกษ์ประจำปี 13 วัน รวมวันแรงงาน.
• การปรับประเมินผลการปฏิบัติงานประจำปี.
• โบนัสตามผลงานและผลประกอบการ (ขึ้นกับผลประกอบการ).
• อื่น ๆ ตามโครงสร้างบริษัท.

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Partner with Group Director and cross-functional teams across international markets to provide financial analysis, commercial insights, and recommendations that improve business performance and profitability.
• Monitor business performance against budget, forecast, and key performance indicators, identifying risks, opportunities, and improvement actions.
• Analyze pricing trends, promotional effectiveness, product mix, and market conditions to recommend initiatives that enhance revenue and margins.
• Identify opportunities to grow revenue through pricing optimization, new products, channel expansion, and market penetration initiatives.
• Conduct financial analysis, feasibility studies, and business case evaluations for new outlets, renovations, and strategic investment projects.
• Support financial due diligence and valuation analysis for mergers, acquisitions, joint ventures, and strategic partnership opportunities.
• Coordinate the annual budgeting and forecasting process by working closely with Finance and business teams to align financial plans with business objectives.
• Ensure compliance with financial policies, tax regulations, and internal controls while maintaining the accuracy of financial information.
• Commercial Strategy and Planning.
• Support the development and execution of commercial strategies to achieve revenue growth, profitability, and market expansion objectives.
• Collaborate with Sales, Marketing, Operations, Supply Chain, and Finance teams to improve commercial performance and operational efficiency.
• Conduct market research, competitor analysis, and customer insights to identify business opportunities and commercial risks.
• Recommend pricing strategies, promotional activities, product portfolio optimization, and customer segmentation to maximize revenue and profitability.
• Monitor commercial performance and recommend corrective actions to achieve financial and operational targets.
• Strategic Growth Initiatives.
• Identify and evaluate new business opportunities, market expansion initiatives, strategic partnerships, and franchise opportunities.
• Prepare financial models, investment analyses, and business cases to support strategic business decisions.
• Support the execution of market entry strategies, new business models, franchising, licensing, and strategic partnerships.
• Partner with business leaders to identify digital transformation opportunities, including e-commerce, digital payments, customer analytics, and technology-enabled business solutions.
• Identify opportunities to improve supply chain efficiency, operational effectiveness, and cost optimization to support business growth.
• Coordinate cross-functional projects to ensure successful implementation of commercial and business development initiatives.
• Management Reporting.
• Prepare monthly business performance reports and management presentations, providing timely and accurate financial and commercial insights.
• Analyze business performance, identify key trends, and recommend actions to improve revenue, profitability, and operational efficiency.
• Develop and maintain commercial performance dashboards and key performance indicators to support management decision-making.
• Ensure reporting processes and analytical tools are continuously improved to support business requirements.
• Present business analysis, investment proposals, and commercial recommendations to senior management and leadership teams.
• Business Development & Partnership Management.
• Build strong working relationships with internal stakeholders and external business partners to support commercial initiatives and business growth.
• Coordinate cross-functional teams to deliver strategic projects within agreed timelines and business objectives.
• Support negotiations with business partners, franchisees, landlords, suppliers, and other key stakeholders by providing commercial and financial analysis.
• Drive continuous improvement initiatives that enhance business processes, commercial effectiveness, and operational performance.
• 7 - 10 years of experience in business development and/or commercial with at least 5 years at.
• management level.
• Masters degree in Business Management/Financial Management would be an advantage.
• Experience in food service, hotel or retail industry would be an advantage.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Budgeting, Payroll, English

ประเภทงาน:

งานประจำ

• To supervise and coordinate all restaurant food and beverage service operations, ensuring excellent guest service, effective communication with Kitchen and Bar teams, and maximizing sales through product knowledge and upselling techniques.
• PRIMARY RESPONSIBILITIES.
• Administration.
• Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labour potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
• Maintains established par stock for operating supplies to ensure smooth operation.
• Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.
• Establishes control procedures for reconciliation of Cashiering before and after service.
• Executes the general responsibility necessary to minimize costs in operating the restaurant and achieving sales goals.
• Technical.
• Oversees service standard in the restaurant. Ensures that the team conform to the required standards and meet or exceed guest's expectation.
• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.
• Participates in the planning of menus & beverage lists.
• Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees.
• Implements and enforces safety regulations and house rules.
• Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.
• Be familiar with changes and trends in the competition and the market place.
• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in restaurant and bar operations, with at least 1-2 years in a managerial role.
• Strong knowledge of food & beverage operations, service standards, wines, spirits, cocktails, and menu planning.
• Proven leadership and team management skills with the ability to motivate and develop team members.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Good financial acumen, including budgeting, cost control, inventory management, and revenue optimization.
• Ability to analyze sales reports and operational performance metrics.
• Knowledge of health, safety, hygiene, and food safety regulations.
• Proficient in POS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends, public holidays, and evening shifts.
• Good command of English; additional languages are an advantage.
• Life & Health insurance.
• SSO.
• Duty Meals.
• Provident fund.
• Heartist Card.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
• Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
• Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.
• Diploma in Information Technology.
• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Knowledge of Windows Operating System.

ทักษะ:

Power point, Leadership Skill, HACCP, English

ประเภทงาน:

งานประจำ

• A dynamic leader, highly organized and capable of providing leadership, guidance and direction in achieving the hotel's vision and mission.
• Hands-on Engineering leader with proven experience managing a complex (combo) hotel property, coordinating outsourced contractors, and driving seamless engineering and maintenance operationsใ while ensuring compliance, safety, and exceptional guest experiences.
• Pre-opening hotel experience is preferred in order to plan the opening of Mercure Ba ...
• Responsible for implementing Accor engineering and ensure compliance with health, safety, security, and environmental standards, including WHS, HACCP, fire and life safety regulations, emergency response.
• Lead all engineering and maintenance operations, ensuring the effective upkeep of hotel facilities, guest rooms, equipment, and assets through preventive maintenance programs and regulatory compliance.
• Procedures, Accor ALERT requirements, and sustainability initiatives.
• Collaborate with hotel departments to deliver exceptional guest experiences, promptly resolving maintenance issues, minimizing operational disruptions, and supporting the hotel's business and financial objectives.
• Bachelor's degree in Engineering or equivalent.
• Excellent reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.

ทักษะ:

Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

• Assist with driveway management and ensure smooth vehicle flow.
• Help arriving and departing guests by opening and closing car/taxi doors.
• Maintain a clean and organized entrance area and baggage room.
• Ensure timely pick-up and delivery of guest baggage.
• Provide accurate information and assistance to guests as needed.
• Remember guest names, especially repeat and long-staying guests, and offer a personalized greeting.
• Use the Duty Log to record important matters and ensure all job tasks are logged appropriately.
• Prepare and deliver newspapers to guest rooms as assigned.
• Stay alert and report any suspicious individuals or items to Security or the Duty Manager.
• Must be able to drive a shuttle bus with manual transmission.
• High school diploma or equivalent.
• Able to drive a shuttle bus with manual transmission.
• Good command of both Thai and English communication skills.
• Friendly, service-minded, and proactive with a positive attitude.
• Physically fit and able to lift or carry guest luggage as needed.
• Flexible with working hours, including weekends and holidays.
• Previous experience in hospitality or front office is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Quality Assurance, Recruitment, Thai

ประเภทงาน:

งานประจำ

• Flexible on weekends and Public Holiday when team support needed.
• The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vietnam markets), ensuring high levels of customer satisfaction, operational efficiency, and team performance. This role manages customer service representatives, drives performance improvements, implements processes, and ensures service quality standards are consistently achieved.
• Operations Management & Human Resources.
• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Required.
• Bachelor's degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Financial Analysis, Purchasing, Accounting, CPA, English, Thai

ประเภทงาน:

งานประจำ

• Direct and coordinate hotel financial planning and budget management functions.
• Monitor and analyze monthly operating results against budget.
• Direct and coordinate debt financing and debt service payments with external agencies.
• Prepare annual reports of actual revenues, transfers, and expenses.
• Analyze financial outlooks and prepare financial forecasts.
• Prepare financial analysis for contract negotiations and product investment decisions.
• Ensure compliance with local, state, and federal budgetary reporting requirements.
• Establish and implement short- and long-range departmental goals, objectives, policies and operating procedures.
• Maintain an organizational structure and staffing to effectively accomplish the department's goals and objectives.
• Serve as primary legislative liaison relative to company financial issues.
• Direct financial audits and provide recommendations for procedural improvements.
• Conduct regular checks on procedures for purchasing, receiving, storing, issuing, food preparing and portioning.
• Bachelor's degree in accounting / finance.
• Additional certificate as a Certified Public Accountant (CPA) will be an advantage.
• Minimum 5 years of experience in a senior finance or accounting position or 2 years of experience in a similar capacity.
• High degree of professionalism with strong understanding of business acumen.
• Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems.
• Fully conversant in accounting principles and financial regulation standards.
• Fluent in English and Thai communication.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Cloud Computing

ประเภทงาน:

งานประจำ

• Maintain highly available and resilient cloud infrastructure, meeting agreed SLO targets.
• configure, and optimize monitoring solutions to detect anomalies early and maintain system health.
• Analyze and tune system performance, networking, and workloads to improve efficiency and reduce operational costs.
• Respond to infrastructure incidents, perform root cause analysis, and implement permanent preventative solutions. Perform change request.
• Partner with ACP Platform teams, contribute to product design, and provide operation feedback to ensure seamless service delivery and support operations.
• Lead and ensure backup, replication, and failover plans across AWS regions for business continuity are well maintain and tested.
• Document incidents, update runbooks, and improve processes based on lessons learned.
• Build self-healing systems and automated remediation workflows to reduce manual intervention.
• Forecast and optimize AWS resources to handle traffic spikes using Auto Scaling and Load Balancing.
• Follow security best practice and compliance with Accor security standards.
• Infrastructure-as-Code (.
• IaC.
• maintain IaC using tools Terraform, CloudFormation, or AWS CDK to deploy and manage AWS resources.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience in cloud operations, and.
• 2+ years in SRE role is mandatory.
• AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or similar certifications is preferred.
• Fluent in English communication.
• Strong knowledge of cloud platforms (AWS) and services.
• Proficient in cloud monitoring and observability tools.
• Excellent problem-solving and analytical.
• Excellent communication and teamwork skills.
• Familiar with CI/CD, Terraform and Git.
• Solid understanding of.
• container orchestration Kubernetes or EKS.
• Strong focus on optimizing system efficiency and cloud costs.
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Lead, train, and support the housekeeping team to ensure high cleanliness standards are consistently met.
• Inspect public areas regularly and follow up on corrective actions.
• Monitor use and inventory of cleaning supplies and equipment.
• Coordinate with other departments to address cleanliness and maintenance issues promptly.
• Minimum 2-3 years of housekeeping or public area experience, with at least 1 year in a supervisory role.
• Strong leadership, communication, and team management skills.
• Good attention to detail and problem-solving ability.
• Flexibility to work shifts, weekends, and public holidays as required.
• Hotel experience preferred.
• Ability to speak, read, and write in Thai is required; basic English communication is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ทักษะ:

Digital Marketing, Google Analytics, Social media, Photography, Google Ads, English, Thai

ประเภทงาน:

งานประจำ

• Coordinate marketing activities, promotional campaigns, and hotel events.
• Manage social media channels and support content planning and community engagement.
• Coordinate photography and videography to showcase the hotel's facilities, dining experiences, and guest moments.
• Assist in creating marketing collateral, press releases, EDMs, and promotional materials.
• Liaise with internal departments and external agencies to ensure timely execution of campaigns.
• Monitor marketing performance and prepare campaign reports.
• Ensure all communications align with Mövenpick and Accor brand standards.
• Bachelor's degree in Marketing, Communications, Digital Media, Business Administration, or related field.
• Fresh graduates are welcome to apply, prior internship or relevant experience in digital marketing is a plus.
• Strong written and verbal communication skills in both English and Thai, with the ability to read and write Thai fluently.
• Basic knowledge of social media platforms, digital advertising, and content creation.
• Familiar with tools such as Meta Business Suite, Google Analytics, Google Ads, Canva, or similar platforms (preferred).
• Creative mindset with strong attention to detail.
• Good analytical skills and ability to interpret digital performance data.
• Proactive, well-organized, and able to manage multiple tasks effectively.
• Team player with a positive attitude and willingness to support various Marketing Department tasks.
• Flexible with working hours as required by the nature of hotel operations, including weekends or public holidays when necessary.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Post daily updates, reply to comment & direct messages and encourage user-generated content.
• Support promotional offers, influencer partnerships and F&B (food and beverage) marketing campaigns.
• Monitor online feedback, track social mentions and assist with guest review responses.
• Analytics & report tracking key performance metrics and compile monthly reports on engagement, reach and audience growth.
• Bachelor's degree in Marketing, Communications, Public Relations or Digital Media.
• Experience 1 to 3 years of digital marketing or social media experience, ideally within hospitality, tourism or lifestyle brands.
• Proficiency in content creation tools (Canva, CapCut, Adobe Suite) and social scheduling/analytics platforms.
• Strong storytelling ability, sharp copywriting skills, trend awareness and fluency in local and English languages.
• Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Inventory / Warehouse Management

ประเภทงาน:

งานประจำ

• Oversees all reservations (rooms and outlets) across both Novotel Bangkok Future Park Rangsit and Navera Phuket - MGallery, ensuring accuracy in booking, inventory control, and guest information.
• Aligns with revenue strategy by monitoring booking trends, supporting forecast accuracy, managing allotments, and coordinating with Sales, Revenue, and F&B teams.
• Leads and standardizes operations by supervising reservation staff across both properties, maintaining consistent SOPs, and ensuring high service standards for guests a ...
• 3-5 years in Reservations/Front Office within an international hotel chain, with at least 2 years in a supervisory or managerial role.
• Proven track record in managing both room and outlet reservations, ideally in properties with high group, MICE, and F&B demand.
• Experience in revenue management collaboration and knowledge of Accor distribution/loyalty systems is highly desirable.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Patrol hotel premises and control access to restricted areas to prevent unauthorized entry or exit.
• Assist guests, employees, and management while ensuring safety and protection at all times.
• Respond promptly to emergencies, incidents, and crisis situations in coordination with relevant departments and authorities.
• Maintain accurate security records, inventories, and log books for operational reference.
• Follow hotel safety, fire, and emergency procedures while maintaining professional appearance and conduct.
• Secondary / High school education.
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous.
• Minimum 1 year of relevant experience in a similar capacity.
• Good reading, writing and oral proficiency in English language.
• No criminal record.

ทักษะ:

Negotiation, English, Thai

ประเภทงาน:

งานประจำ

• Develop strong relationships with corporate, social, and event clients.
• Proactively source new business opportunities and maximize revenue growth.
• Coordinate closely with operations teams to ensure seamless event execution.
• Represent the hotel with professionalism and excellent guest engagement.
• Proven experience in Catering & Events sales within a premium hotel environment.
• Strong sales, negotiation, and relationship-building skills.
• Must be able to read, write, and communicate in Thai and English.
• Highly motivated with strong business acumen and market knowledge.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

System Administration, Recruitment, English

ประเภทงาน:

งานประจำ

• Manage the full recruitment and onboarding process, including sourcing, interviewing, hiring, employment contracts, and exit procedures.
• Oversee Visa and Work permit applications, renewals, P&C documentation, performance appraisal tracking, and ensure compliance with immigration, labor laws, and company policies.
• Develop and implement employee engagement initiatives, internal communications, training programs, and staff activities to strengthen workplace culture.
• Monitor market salary trends and recommend competitive compensation and benefits packages to attract, retain, and develop top talent.
• Provide expertise in the Eagle System to support efficient P&C operations and system administration.
• Bachelor's Degree in Human Resources Management / Hotel Management or a related field.
• Minimum 3 years of Human Resources Management experience.
• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Quality Assurance, Industry trends, Leadership Skill, Assurance

ประเภทงาน:

งานประจำ

• Drive revenue growth and profitability through effective budgeting, cost control, menu engineering, sales initiatives, and operational efficiency.
• Develop and implement innovative Food & Beverage concepts, promotions, and events that enhance guest satisfaction and strengthen the resort's market positioning.
• Monitor and analyze financial performance, including revenue, food cost, beverage cost, labor productivity, and other key performance indicators, taking corrective actions when required.
• Foster a guest-centric culture by maintaining a visible presence in operations, actively engaging with guests, and ensuring prompt resolution of service concerns.
• Lead, inspire, and develop the Food & Beverage team through coaching, training, performance management, and succession planning to build a high-performing service culture.
• Collaborate closely with the Executive Chef, Sales & Marketing, Revenue, and other departments to deliver seamless dining experiences, special events, and revenue-generating initiatives.
• Ensure full compliance with food safety, hygiene, sanitation, occupational health and safety regulations, HACCP standards, and company policies.
• Drive continuous improvement by monitoring industry trends, competitor activities, guest feedback, and emerging F&B concepts to enhance the resort's offerings.
• Support the Executive Committee in strategic planning, business development, and hotel-wide initiatives that contribute to overall resort performance and guest satisfaction.
• Drive continuous improvement in LQA (Leading Quality Assurance) audit results by implementing action plans, conducting regular quality reviews, and ensuring compliance with Accor and Mövenpick brand standards across all outlets.
• Minimum 5 years of Food & Beverage leadership experience in a hotel or resort environment.
• Proven track record in managing multi-outlet operations and achieving financial targets.
• Strong leadership, coaching, and team development skills.
• Excellent communication and interpersonal abilities.
• Strong business acumen with experience in budgeting, forecasting, and cost management.
• Passion for delivering exceptional guest experiences.
• Fluent in English; additional languages are an advantage.
• Experience with Accor brands or international hospitality companies is preferred.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Take food and beverage orders accurately and efficiently.
• Serve meals and drinks with attention to proper etiquette and timing.
• Explain menu items, daily specials, and beverage options to guests.
• Ensure tables are properly set and maintained throughout service.
• Anticipate guest needs and respond promptly to requests.
• Collaborate with kitchen staff to ensure timely and accurate food delivery.
• Process payments and handle cash and credit transactions.
• Maintain a clean and organized dining area.
• Adhere to all food safety and hygiene standards.
• Assist in setting up and breaking down for special events or functions.
• Contribute to a positive team environment and support fellow staff members.
• In-depth knowledge of Thai cuisine, fine dining etiquette, and beverage service.
• Excellent customer service and communication skills in Thai and English.
• Ability to thrive in a fast-paced environment with meticulous attention to detail.
• Strong teamwork skills and supportive attitude towards colleagues.
• Physical stamina to stand and walk for extended periods.
• Previous experience in fine dining or upscale restaurants preferred.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ทักษะ:

Microsoft Office, Automation, Energetic, English

ประเภทงาน:

งานประจำ

• Hotel creation.
• Deployment of hotels to indirect partners.
• Regional and hotel offer loading.
• Room types management.
• Corporate contract distribution.
• Use Service Now ticketing platform to manage loading requests.
• Serve as a subject matter expert for Accor legacy and.
• NGD (Next Generation Distribution).
• distribution tools and loading procedures, partnering with the automation team to drive process improvements and streamline operational activities.
• Maintain internal knowledge base using confluence application & identify areas for improvement or change in global procedures.
• Flexible and able to embrace and respond to change effectively.
• Effectively prioritize workload of daily tasks and project work.
• To share operational distribution challenges with service delivery and Accor apps teams and suggest innovative solutions to address them.
• To understand challenges of the operations teams, their business requirements and manage their expectations on loading topics.
• Multicultural awareness and be able to work with people from diverse backgrounds.
• Bachelor's degree or higher in any related field.
• User knowledge of Microsoft Office tools primarily outlook and excel.
• Knowledgeable about operational procedures, Hotel distribution systems, reservation / front office / sales procedures.
• Excellent communication with strong command of written and spoken English.
• A good communication of Portuguese is a significant advantage.
• Organized with strong attention to detail.
• Service oriented, self motivated and energetic.
• Multicultural awareness and able to work with people from diverse backgrounds.
• Flexible with the ability to embrace and respond to change effectively.
• Can do attitude - able to come up with out of the box solutions.
• High level of collaboration to work effectively within the team.
• Curious and aware about changes in the hospitality industry.
• This position is a 24-month fixed-term contract based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Power point, Purchasing, English

ประเภทงาน:

งานประจำ

• Coordinate and manage engineering work requests, preventive maintenance orders, and related documentation in line with SOPs.
• Support engineering management with daily planning, staff briefings, timesheets, and service disruption coordination.
• Assist in purchasing, inventory control, and issuance of engineering spare parts.
• Ensure compliance with Accor safety, security (ALEART), quality, and sustainability standards.
• Work closely with Security and Engineering teams to support crisis management and InteREACT requirements.
• Diploma education.
• Minimum 2 years of secretarial experience.
• Excellent reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.