เงื่อนไขการค้นหา

ทักษะ:

Web Services, Architecture, Automation, Javascript, Salesforce

ประเภทงาน:

งานประจำ

Requirements: 5+ years CRM experience with a minimum of 4 years on the Salesforce core platforms At least 5 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus. Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred. Strong understanding of Agile / Iterative delivery methodology. Knowledge of data integration t ...

ทักษะ:

Digital Marketing, Automation, Salesforce, Assurance

ประเภทงาน:

งานประจำ

• Significant experience leading digital marketing and analytics functions within a complex B2B or professional services environment.
• Proven track record in paid media, CRM automation, website optimisation and performance measurement.
• Strong understanding of Salesforce Marketing Cloud, CRM ecosystems and marketing analytics platforms.
• Experience designing scalable digital operating models and governance frameworks.
• Demonstrated ability to link digital performance to commercial outcomes.
• Practical experience applying AI tools to marketing workflows, optimisation or reporting.
• Experience leading and developing digital or analytics teams.
• How You'll Make a Difference.
• At PwC Midde East, we expect all our people to embody the skills and behaviours of.
• The PwC Professional.
• framework, helping us deliver on our strategy while growing and developing as leaders at every level.
• Why You'll Love Working at PwC.
• At PwC Middle East, you'll find more than just a job - you'll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You'll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about.
• Life at PwC Middle East.

ประสบการณ์:

9 ปีขึ้นไป

ทักษะ:

Business Development, Risk Management, Architecture, Automation, Salesforce, Assurance, English, Arabic

ประเภทงาน:

งานประจำ

• D365 Contact Center solution design and architecture.
• D365 CCaaS delivery leadership and capability build.
• Client advisory on contact center transformation and adoption.
• Key.
• Lead D365 CCaaS solution design and delivery across omnichannel engagement, case management, and intelligent routing.
• Define scalable, secure, and high-performing solution architectures across D365 Customer Service, Power Platform, and Azure integration services.
• Lead the full project lifecycle from discovery and design through build, testing, deployment, and go-live, aligned with Microsoft best practices.
• Facilitate client workshops to capture requirements, map journeys, and translate needs into scalable, sustainable solutions.
• Serve as the client-facing delivery lead, presenting architecture, recommendations, demos, and progress updates to business and technical stakeholders.
• Implement AI-powered service capabilities, including Copilot, Conversational AI, agent assist, knowledge recommendations, summarization, and automation.
• Oversee D365 Customer Service and Power Platform configuration, customization, QA, testing, issue resolution, SIT/UAT, and deployment readiness.
• Design and govern enterprise integrations using Azure services and proven patterns to enable seamless end-to-end processes.
• Lead, mentor, and coach developers and consultants, providing technical oversight and building team capability.
• Support business development through solutioning, proposals, estimates, presentations, demos, PoCs, and AI-enabled customer engagement opportunities.
• What You'll Bring.
• 6-9 years of hands-on experience designing and delivering CCaaS solutions on leading platforms such as Genesys Cloud CX, NICE CXone, Amazon Connect, Cisco Webex Contact Center, or Salesforce Service Cloud.
• Proven CCaaS delivery experience with strong knowledge of scalability, resilience, and modern cloud deployment models.
• Strong understanding of omnichannel contact centers, including voice, chat, email, social orchestration, intelligent routing, case management, and seamless customer and agent experiences.
• Proven ability to design and implement AI-powered CCaaS solutions, including Conversational AI, automation, workflow orchestration, decision support, and AI-assisted operations.
• Focused on improving business outcomes through automation, intelligence, self-service, AI-driven productivity, and omnichannel CX optimization.
• Experience integrating contact center platforms with CRM systems to enable unified customer views and consistent engagement.
• Strong understanding of CC architecture, operating models, journey orchestration, workforce optimization, service analytics, and continuous improvement.
• Exposure to multiple CCaaS vendors, with ability to adapt patterns, capabilities, and architectures across ecosystems.
• Knowledge of D365 Contact Center and Customer Service, with ability to ramp up quickly and lead Microsoft ecosystem delivery.
• Experience with Azure Communication Services, Teams Voice, Microsoft Copilot, Copilot Studio, or Azure AI Foundry is a strong advantage, along with awareness of the multi-vendor CCaaS landscape and Microsoft's differentiators.
• Soft Skills.
• Strong client engagement and stakeholder management skills.
• Experience leading delivery teams and workstreams.
• Ability to translate business requirements into technical solutions.
• Strong problem-solving and communication skills.
• Language Skills.
• Fluency in English (required).
• Fluency in Arabic (required).
• Certifications (Preferred).
• Relevant certifications from leading CCaaS platforms, such as Genesys Cloud CX, NICE CXone, Amazon Connect,Cisco Webex Contact Center, Salesforce Service Cloud.
• D365 Customer Service Functional Consultant Associate.
• D365 Customer Experience Analyst Associate.
• Copilot and Agent Administration Fundamentals.
• Additional certifications in D365 Customer Experience or Solution Architecture are a plus.
• How You'll Make a Difference.
• At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
• Why You'll Love Working at PwC.
• At PwC Middle East, you'll find more than just a job - you'll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You'll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft SQL Server, Problem Solving, Automation, Leadership Skill, Teamwork

ประเภทงาน:

งานประจำ

A good honors Degree, preferably at postgraduate level, in Computer Science, Software Engineering, Statistics, Mathematics or related disciplines. Experience in Big 4 or MNC Consulting firm or industry equivalent role. Minimum 2 years (Analyst) or 4 years (Consultant) of relevant experience. Strong experience in one or more of the following programming languages: Scala, Python, or R. Experience with one or more non-relational data stores such as Pivotal, Cloudera, Hortonworks, MapR, Oracle BDA. Experience with one or more relational data stores using SQL, Oracle DB, Microsoft SQL S ...

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Problem Solving, Good Communication Skills

ประเภทงาน:

งานประจำ

• ปริญญาตรีขึ้นไป สาขา IT/คอมฯ หรือที่เกี่ยวข้อง (รับนักศึกษาจบใหม่).
• มีทักษะสื่อสารและประสานงานที่ดี (กับลูกค้า หน่วยงานรัฐ และทีมงาน).
• วางแผน ติดตาม วิเคราะห์ และบริหารความเสี่ยงของโครงการได้.
• คิดเป็นระบบ นำเสนองานและสรุปประเด็นได้ชัดเจน ใช้เครื่องมือ Office ได้.
• ทำงานเป็นทีมได้ดี กล้าเสนอไอเดีย มีมนุษย์สัมพันธ์ดี และมีความรับผิดชอบ.
• แก้ปัญหาเฉพาะหน้า ทำงานภายใต้ความกดดันได้.
• ใช้ภาษาอังกฤษได้เบื้องต้น (อ่าน เขียน ฟัง พูด).
• รักษาความลับของงานได้ และสามารถเดินทางในกรุงเทพ/ปริมณฑล.
• พิจารณาเป็นพิเศษ:มีประสบการณ์โครงการ (โดยเฉพาะกับหน่วยงานรัฐ).
• มีความรู้ด้าน ISO / Cybersecurity / Project Management.
• วางแผนและกำหนดขอบเขต ระยะเวลา และทรัพยากรของโครงการ.
• ประสานงานทีม ลูกค้า และหน่วยงานที่เกี่ยวข้อง พร้อมจัดประชุมและ Agenda.
• ติดตามความคืบหน้าโครงการ รวมถึง Action Plan และ Task ต่าง ๆ.
• วิเคราะห์ปัญหาและบริหารความเสี่ยง เพื่อให้โครงการเป็นไปตามแผน.
• จดบันทึกและสรุปรายงานการประชุม รวมถึงรายงานสถานะโครงการ.
• สนับสนุนการทำงานของทีมโครงการให้ดำเนินได้อย่างราบรื่น.
• จัดทำและจัดเก็บเอกสารโครงการ รวมถึงบันทึกข้อมูลในระบบ.
• รายงานผลการดำเนินงานและติดตามงานที่ได้รับมอบหมายให้เสร็จตามเวลา.
• ประกันสังคม / ประกันสุขภาพ / ประกันอุบัติเหตุ / ตรวจสุขภาพประจำปี.
• วันหยุดตามประเพณี 16 - 18 วัน/ปี และสวัสดิการตามกฎหมาย.
• โบนัสและปรับเงินเดือนประจำปี.
• ค่าเดินทางเข้าพบลูกค้า.
• การอบรมและพัฒนาทักษะความรู้.
• อาหาร ขนม เครื่องดื่มสำหรับพนักงาน.
• สวัสดิการวันเกิด / งานเลี้ยงปีใหม่ / ชุดยูนิฟอร์ม.
• สถานที่ทำงาน: อาคารสินสาธรทาวเวอร์ ชั้น 2 และ 39 ถนนกรุงธนบุรี แขวงคลองต้นไทร เขตคลองสาน กรุงเทพฯ (ใกล้ BTS กรุงธนบุรี และ BTS วงเวียนใหญ่).
• รูปแบบการทำงาน: Onsite.
• เวลาทำงาน: วันจันทร์ - วันศุกร์ เวลา 09.00 - 18.00 น.
• วันหยุด: วันเสาร์ - วันอาทิตย์.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• มีประสบการณ์ 2 - 5 ปี ด้าน Information Security, Compliance หรือ Cybersecurity.
• เข้าใจมาตรฐาน เช่น ISO 27001/27701/22301, NIST, PCI DSS หรือที่เกี่ยวข้อง.
• มีทักษะการสื่อสารดี (ไทย - อังกฤษ) สามารถนำประชุมและนำเสนอได้.
• มีความเป็นผู้นำ กล้าตัดสินใจ และสามารถดูแลโครงการได้.
• คิดเป็นระบบ วิเคราะห์ปัญหา และบริหารความเสี่ยงได้.
• บุคลิกดี มีความรับผิดชอบ อดทน เรียนรู้ไว และใส่ใจรายละเอียด (Double-check งาน).
• จบสาขา IT / Computer Science หรือที่เกี่ยวข้อง.
• พิจารณาเป็นพิเศษ:มี Certification เช่น ISO Lead Auditor, CISA, CISSP, CEH.
• Lead และบริหารโครงการตั้งแต่ต้นจนส่งมอบ (วางแผน Timeline, Scope, Resource).
• ให้คำปรึกษาลูกค้าด้าน GRC / IT Security / Compliance ตามมาตรฐานที่เกี่ยวข้อง.
• นำเสนอและดำเนินการประชุม พร้อมติดตาม Action และสรุปประเด็นสำคัญ.
• วิเคราะห์ปัญหา บริหารความเสี่ยง และปรับแผนงานให้เหมาะสม.
• ควบคุมคุณภาพงานและตรวจสอบ Deliverables ให้ตรงตามมาตรฐาน.
• ติดตามความคืบหน้าและรายงานสถานะโครงการต่อผู้เกี่ยวข้อง.
• ประสานงานทีม ลูกค้า และหน่วยงานต่าง ๆ ให้ทำงานได้อย่างราบรื่น.
• ส่งมอบโครงการให้ตรงเวลาและบรรลุเป้าหมายที่กำหนด.
• ประกันสังคม / ประกันสุขภาพ / ประกันอุบัติเหตุ / ตรวจสุขภาพประจำปี.
• วันหยุดตามประเพณี 16 - 18 วัน/ปี และสวัสดิการตามกฎหมาย.
• โบนัสและปรับเงินเดือนประจำปี.
• ค่าเดินทางเข้าพบลูกค้า.
• การอบรมและพัฒนาทักษะความรู้.
• อาหาร ขนม เครื่องดื่มสำหรับพนักงาน.
• สวัสดิการวันเกิด / งานเลี้ยงปีใหม่ / ชุดยูนิฟอร์ม.
• สถานที่ทำงาน: อาคารสินสาธรทาวเวอร์ ชั้น 2 และ 39 ถนนกรุงธนบุรี แขวงคลองต้นไทร เขตคลองสาน กรุงเทพฯ (ใกล้ BTS กรุงธนบุรี และ BTS วงเวียนใหญ่).
• รูปแบบการทำงาน: Onsite.
• เวลาทำงาน: วันจันทร์ - วันศุกร์ เวลา 09.00 - 18.00 น.
• วันหยุด: วันเสาร์ - วันอาทิตย์.

ทักษะ:

Accounting, Finance, SAP, English

ประเภทงาน:

งานประจำ

• Create an inspiring team environment with an open communication culture.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• In this role you are required to do analysis and solving of increasingly complex problems.
• Your day-to-day interactions are with peers within Accenture.
• You are likely to have some interaction with clients and/or Accenture management.
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.
• Decisions that are made by you impact your own work and may impact the work of others.
• In this role you would be an individual contributor and/or oversee a small work effort and/or team.
• Please note that this role may require you to work in rotational shifts.
• Job Qualifications.
• Experience.
• Bachelor s or Master s degree in Management, Accounting, Finance, Business or any related field.
• At least 4-5 years of experience in Procure to Pay area, with working knowledge of SAP.
• Working Dimensions.
• Interact with clients - good verbal and written communication. Build and maintain relationships in a multicultural context.
• Capable of working independently with minimal supervision.
• Ability to meet tight deadlines with focus on quality, results and timely delivery.
• Decision-making skills.
• Ability to work well in a team.
• Excellent communication and leadership skills.
• Good interpersonal skills will need to be able to build relationships virtually (email, calls/Teams).
• Good Procure to Pay knowledge.
• Analytical & Logical Reasoning.
• Presentation skills.
• Working experience in SAP is an added advantage.
• Experience in Microsoft office tools (Word, Excel and PPT).
• Excellent written and spoken English and Thai language..

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• วุฒิ ปวส. / ปริญญาตรี สาขาบัญชี บริหารธุรกิจ IT หรือสาขาที่เกี่ยวข้อง (รับนักศึกษาจบใหม่).
• มีความรู้พื้นฐานด้านบัญชี และงานเอกสาร.
• ใช้ Microsoft Office ได้ดี (โดยเฉพาะ Excel).
• มีทักษะการสื่อสารและการประสานงานที่ดี.
• ละเอียดรอบคอบ รับผิดชอบ และจัดการงานได้เป็นระบบ.
• บุคลิกดี มีมนุษยสัมพันธ์ รักงานบริการ และเรียนรู้เร็ว.
• สามารถใช้ภาษาอังกฤษได้เบื้องต้น (อ่าน เขียน พูด).
• สามารถเดินทางในกรุงเทพและปริมณฑลได้.
• พิจารณาเป็นพิเศษ:มีประสบการณ์งานบัญชี.
• งานธุรการ ISO / IT Services.
• บันทึกและตรวจสอบรายการบัญชีขาจ่าย (AP) ให้ถูกต้องครบถ้วน.
• จัดทำและดำเนินการด้านการชำระเงิน (Payment Processing).
• กระทบยอดบัญชีเจ้าหนี้และจัดทำรายงานที่เกี่ยวข้อง.
• ประสานงานกับ Supplier และหน่วยงานภายใน เพื่อแก้ไขปัญหาใบแจ้งหนี้และการชำระเงิน.
• ตรวจสอบเอกสารร่วมกับฝ่ายจัดซื้อและฝ่ายปฏิบัติการก่อนการอนุมัติ.
• จัดเก็บเอกสารบัญชีให้เป็นระเบียบและสามารถตรวจสอบย้อนหลังได้.
• สนับสนุนงานตรวจสอบบัญชี (Internal / External Audit).
• ประสานงานทั้งภายในและภายนอกองค์กร.
• บันทึกข้อมูลลงระบบ และปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
• ประกันสังคม / ประกันสุขภาพ / ประกันอุบัติเหตุ / ตรวจสุขภาพประจำปี.
• วันหยุดตามประเพณี 16 - 18 วัน/ปี และสวัสดิการตามกฎหมาย.
• โบนัสและปรับเงินเดือนประจำปี.
• ค่าเดินทางเข้าพบลูกค้า.
• การอบรมและพัฒนาทักษะความรู้.
• อาหาร ขนม เครื่องดื่มสำหรับพนักงาน.
• สวัสดิการวันเกิด / งานเลี้ยงปีใหม่ / ชุดยูนิฟอร์ม.
• สถานที่ทำงาน: อาคารสินสาธรทาวเวอร์ ชั้น 2 และ 39 ถนนกรุงธนบุรี แขวงคลองต้นไทร เขตคลองสาน กรุงเทพฯ (ใกล้ BTS กรุงธนบุรี และ BTS วงเวียนใหญ่).
• รูปแบบการทำงาน: Onsite.
• เวลาทำงาน: วันจันทร์ - วันศุกร์ เวลา 08.30 - 17.30 น.
• วันหยุด: วันเสาร์ - วันอาทิตย์.

ทักษะ:

Japanese, English

ประเภทงาน:

งานประจำ

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 6 months of voice customer service experience.
• Fluent in English and Japanese.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.
• About Accenture.
• Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quality Assurance, Risk Management

ประเภทงาน:

งานประจำ

• Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.
• Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the Firm and regulators.
• Achieve high quality and productivity and perform stretch roles suited to their career pathway.
• Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.
• Update metrics trackers accurately and in a timely manner including client and relevant work flow systems.
• Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.
• Carry out pre engagement compliance tasks associated with client and project onboarding.
• Communicate effectively and professionally verbally and in writing with a range of key stakeholders.
• Work collaboratively to drive ideas/solutions with peers, Team Leaders and managers which will improve Client and PwC's efficiency process.
• Be able to implement and adapt to new or changing processes quickly.
• What You'll Bring.
• Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.
• Strong knowledge of various company structures.
• Responsibility towards others (training, performance, workload/productivity, development).
• A high level of attention to detail and experience with following strict processes and requirements.
• Experience with quality and/or control testing or audits.
• Experience within the financial services sector.
• One year of experience in KYC, AML, or compliance roles is preferred.
• Bachelor's degree or equivalent in relevant fields such as Risk Management, Finance, Business Administration, or industrial engineer.
• How You'll Make a Difference.
• At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
• Why You'll Love Working at PwC.
• At PwC Middle East, you'll find more than just a job - you'll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You'll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Climate strategy project development and implementation including low carbon economy transitions, GHG emissions reduction actions and plans, climate and net zero strategies, Science-Based Targets (SBT), climate-related financial risks and opportunity assessment, scenario analysis, mitigation and adaptation strategies, carbon credit project, etc.
• Development of corporate sustainability programs such as sustainability strategy, human rights due diligence process, CSR strategy, double materiality assessment, susta ...
• GHG WRI/IPCC Protocol and Guidance, Life Cycle Analysis (LCA), Corporate Social Responsibility (CSR)/sustainability reporting utilizing Global Reporting Initiative (GRI) Standards, SET reporting guidelines, SDG and other industry-specific tools.
• Support in response to sustainability indices, such as S&P Corporate Sustainability Assessment (S&P CSA), CDP, FTSE Russell, etc.
• Development of corporate sustainability reports and others in both Thai and English, including writing, editing and proofreading content.
• Support to assess business programs for social needs by measuring and valuing business broader societal impacts using concepts such as Social / Environmental Return on Investment, Natural Capital Protocol, Creating Shared Value, etc.
• Utilize AI-enabled tools to enhance project efficiency, research, report development, and knowledge management, ensuring accuracy, confidentiality, and compliance with ERM's quality standards.
• Master's degree in Environmental Science, Environmental Engineering, Sustainability, or related fields.
• Minimum 3 years of professional experience in Sustainability, Climate Change, or ESG-related project.
• Hands-on expertise in climate strategy development, GHG reduction planning, net-zero roadmaps, and corporate sustainability program is a plus.
• Communicate effectively with clients, regulators, and multidisciplinary project teams.
• Proficiency in MS Office Suite: Excel, Word, and PowerPoint.
• Strong project coordination and organizational skills.
• Excellent interpersonal and communication skills.
• Agile, adaptable, and able to work in a fast-paced consulting environment.
• Demonstrated ability to use AI tools effectively to support research, analysis, content development, and problem-solving.
• Strong critical thinking skills with the ability to evaluate, validate, and refine AI-generated outputs before applying them in professional work.
• Curious and proactive in adopting emerging digital technologies, including AI, to improve consulting effectiveness and deliver greater value to clients.
• Strong analytical and assessment skills.
• Business proficiency in English.
• What You Impact Is.
• You will help deliver high-quality work that drives impactful programs for our clients, while building strong relationships and contributing fresh ideas to evolve our services. Through collaboration and continuous learning, you will strengthen our culture and create opportunities that support long-term success for both clients and the firm.
• APAC Ready to Lead Way.
• At ERM, your work creates impact that matters, helping global organizations tackle the most pressing sustainability challenges while shaping a better future for communities and the environment. Our vision is to empower you to grow, lead, and innovate alongside world-class clients on transformative projects. We prioritize wellbeing, continuous learning, and an inclusive culture where collaboration, expertise, and purpose drive meaningful impact. At ERM, diverse perspectives are celebrated, and innovation thrives. If you're ready to make sustainability your mission and build a career that creates lasting change, your journey starts here.
• You can apply for this role through Careers or through the internal careers portal if you are a current employee.
• Discover Life at ERM.
• Talent Brochure: TM - Candidate brochure.
• Life at ERM: Life at ERM.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, TypeScript, Python

ประเภทงาน:

งานประจำ

• Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location - 6 minutes' walk from Phromphong BTS or 10 minutes' walk from Sukhunvit MRT.
• Your Future: Retirement Program, Professional Development Reimbursement.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave.
• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry and Provident Fund Contribution.
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity.
• Hands-On, Team-Customized, including SS&C University.
• Paid further education opportunities for employees who are eligible.
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible.
• Welfare Committee: Discounts on fitness clubs, travel and more!.
• Build, optimize, and maintain scalable automation workflows using Claude Code and modern AI development tools to accelerate software delivery.
• Develop and deploy autonomous AI agents and skills that interact with LLMs via the SS&C AI Gateway, integrating them with WHQ Agents and Digital Workers.
• Design robust automation frameworks for desktop (FlaUI) and web (Playwright) applications, moving away from legacy application-spying techniques.
• Lead the technical design of end-to-end Intelligent Automation solutions, incorporating GenAI orchestration with human-in-the-loop review.
• Design, evaluate, and refine prompt structures and system instructions to ensure predictable, structured AI model outputs.
• Adhere to GIDS best practices, ensuring automation components and GenAI integrations meet enterprise security, data privacy, and ethical AI standards.
• 5+ years of experience in Python for AI/LLM tooling and automation scripting (Playwright, Lang Chain).
• Experience in Architecting and implementing multi-agent systems.
• Strong experience with PostgreSQL / MS SQL.
• Strong experience in TypeScript for web automation with Playwright and API orchestration.
• Experience with RPA, preferably Blue Prism V7 and above.
• Experience integrating cloud AI platforms such as AWS Bedrock, Azure OpenAI.
• Understanding of advanced prompting techniques.
• Expert knowledge in processing complex, unstructured data using GenAI extraction and advanced OCR tools.
• Familiarity with vector databases will be an added advantage.
• Experience with C#.NET is a bonus.
• Good English communication skills are required for this role.
• Only candidates selected for interviews will be contacted for this position.
• Human Resources Department - Talent Acquisition.
• 6th Floor, RSU Tower 571 Sukhumvit Road,.
• North Klongton, Wattana, Bangkok 10110.

ทักษะ:

Continuous Integration, Automation, DevOps, Cloud Computing

ประเภทงาน:

งานประจำ

• Flexibility: Hybrid work model (6 days in the SS&C office per month) and a business casual dress code, including jeans. Centralized location a 6-minute walk from Phrom Phong BTS station or a 10-minute walk from Sukhumvit MRT station.
• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check-Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry, and Provident Fund Contribution.
• Diversity & Inclusion: Committed to Welcoming, Celebrating, and Thriving on Diversit ...
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for eligible employees.
• Key accountabilities.
• Own the release process - take end-to-end ownership of the release process for all Transfer Agency platform software releases, from planning through to deployment and post-release review.
• Own the release calendar - maintain a clear, forward-looking release calendar and coordinate release windows across multiple teams, platforms and time zones.
• Manage dependencies and conflicts - identify, sequence and resolve dependencies and conflicts between releases so that changes land safely and in the right order.
• Safeguard version integrity - perform version management across all environments, manage the sequencing of upgrades and maintain the version dependency mapping so that environments never end up with conflicting versions.
• Own release procedures - be accountable for the quality of release procedures, ensuring they are complete, reviewed and correct, even where others are the authors.
• Own release notes - own the creation and distribution of clear, accurate release notes for each release.
• Drive simplification - lead the drive towards simpler environments and versioning, reducing complexity and risk over time.
• Advance release automation - work with engineering teams to strengthen continuous delivery pipelines and release automation.
• Champion AI-powered ways of working - leverage AI across the role to plan, coordinate, document and communicate, and encourage its adoption to lift the pace and quality of releases.
• Role responsibilities.
• Release planning & coordination.
• Own and maintain the release calendar across the Transfer Agency platforms, coordinating release windows, freezes and blackout periods.
• Work with engineering teams on release planning - defining scope, readiness criteria and sequencing for each release.
• Identify and manage cross-team and cross-platform dependencies and conflicts, sequencing releases to avoid collisions.
• Coordinate upgrades that involve integrations with third-party or externally managed products within SS&C - for example where API connections exist between the platform environment and another managed product.
• Facilitate release readiness reviews and go/no-go decisions with the relevant stakeholders.
• Version & environment management.
• Perform version management across all environments and manage the sequencing of version upgrades.
• Maintain the version dependency mapping and actively prevent conflicting versions from being introduced into any environment.
• Drive the simplification of environments and versioning to reduce complexity, cost and risk.
• Maintain clear traceability from build to environment so the state of every environment is always known.
• Procedures, release notes & documentation.
• Be accountable for the quality of release procedures - ensuring they are authored, reviewed and correct, without necessarily being the subject-matter expert who writes them.
• Own the creation and distribution of release notes for every release.
• Maintain accurate, up-to-date release documentation and runbooks as a single source of truth for release state.
• Release automation & continuous delivery.
• Partner with engineering teams to design, build and improve continuous delivery pipelines and release automation.
• Encode approval gates, promotion and validation into pipelines to make releases more repeatable and lower-risk.
• Apply sound CD fundamentals - artifact and version management, environment promotion, and progressive deployment and rollback strategies such as blue-green, canary and rolling releases - to raise release quality.
• Champion reproducible, identifiable releases - so that every environment's contents can be traced to a known build, and older releases can be reliably rebuilt.
• Stakeholder management & communication.
• Act as the central point of contact for release status, providing clear, business-level communication to stakeholders at all levels.
• Work closely with Delivery Managers and the IT Service Delivery Lead to align releases with delivery and service commitments.
• Manage expectations on timing, sequencing and risk, discussing and agreeing priorities together where needed.
• Support client-facing communication where required, typically through the IT Service Delivery Lead.
• AI-powered ways of working.
• Use AI extensively to plan, coordinate, generate release notes, map version dependencies, assess release risk, and draft stakeholder communications.
• Encourage the adoption of AI tooling across the teams involved in releases to improve pace and quality.
• Stay current with emerging AI release-management practices and role-model their responsible, effective use.
• Risk & continuous improvement.
• Identify release risks early and work with teams to shape and carry out mitigation and rollback plans.
• Run post-release reviews and use delivery metrics - such as the DORA measures (deployment frequency, lead time for changes, change failure rate and time to restore service) - to drive steady improvement in predictability, quality and pace, using them to improve the process rather than to compare individuals or teams.
• Skills and competencies.
• Release management expertise - strong background owning software releases in large, complex enterprise environments made up of many versioned components and services.
• Continuous delivery knowledge - deep, practical knowledge of CD fundamentals is required, including continuous integration, artifact versioning, environment promotion, and progressive deployment and rollback strategies (blue-green, canary, rolling); hands-on experience designing and building continuous delivery pipelines is highly desirable.
• Tooling - experience with release and deployment tooling such as GitHub Actions and Octopus Deploy; experience with any comparable CI/CD platform is valued alongside strong CD fundamentals.
• Version & dependency management - proven ability to manage versioning across multiple environments, sequence upgrades and maintain a clear dependency map that prevents conflicts.
• Coordination & organisation - able to juggle many parallel workstreams with meticulous attention to detail and a calm, structured approach under pressure.
• Leading through influence - able to align and motivate teams towards safe, on-time releases through trust and collaboration, without direct line-management authority.
• Stakeholder management - proven ability to manage and align diverse stakeholders, including delivery, infrastructure, SRE, service delivery, engineering and business teams.
• Communication skills - excellent written and verbal communication, able to liaise confidently with technical and non-technical audiences across all levels of an organisation.
• AI-first mindset - enthusiasm for and experience using AI tools to do more, with the drive to embed AI ways of working across the release process.
• Risk & dependency management - ability to identify, communicate and mitigate release risks and manage cross-team and third-party dependencies.
• Integration awareness - experience coordinating upgrades across integrated and third-party or externally managed products, including API-connected systems.
• Financial services context - experience delivering in financial services or similarly complex, regulated environments is an advantage; knowledge of mutual funds or transfer agency is a plus.
• Bachelor's degree or equivalent industry experience.
• Demonstrated experience in a Release Manager, Release Engineering, DevOps, or equivalent role responsible for releases in complex enterprise environments - suited to a senior, lead or principal-level practitioner.
• Practical knowledge of continuous delivery fundamentals is required; hands-on experience building CD pipelines (e.g. GitHub Actions, Octopus Deploy) is highly desirable.
• Familiarity with a recognised change and release framework is valuable - for example ITIL change enablement, or a scaled-agile release role such as SAFe Release Train Engineer.
• ITIL, SAFe (e.g. Release Train Engineer) or DevOps/cloud certification is an advantage.
• We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
• Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
• SS&C FinTech Services (Thailand) Limited.
• Human Resources Department - Talent Acquisition.
• 6th Floor, RSU Tower 571 Sukhumvit Road.
• North Klongton, Wattana, Bangkok 10110.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• The main shifts will generally be night shifts starting from 6:00 PM or later.
• Working hours and shifts may be changed depending on business requirements.
• As a Team Lead for the English-speaking team supporting an international airline client's customer service project, you will be responsible for managing and leading the team.
• You will ensure that team members provide accurate and high-quality customer service for inquiries related to airline ticket bookings, changes, cancellations, refunds, flight-related inquiries, and other customer requests.
• You will also monitor the team's service quality, productivity, and attendance, implementing improvement actions when necessary to ensure stable and effective team operations.
• Manage KPIs and team performance, including SLA, CSAT, and AHT.
• Provide daily coaching, feedback, and performance evaluations to team members.
• Handle escalated cases, including complex inquiries and customer complaints.
• Manage daily operations, including shifts and attendance.
• Prepare performance reports, analyze issues, and implement improvement actions.
• Collaborate with related departments such as Operations, QA, and Training.
• Create a team environment where both new and existing members can perform their duties consistently and effectively.
• Fluent in English language (C1 or C2 level).
• 1-2+ years of customer service experience in the airline/aviation industry.
• Experience as a Team Leader or in an equivalent leadership role in a BPO/contact center.
• Practical experience in team management, KPI management, coaching, performance management, and escalation handling.
• Flexibility to work on a 24/7 rotating shift schedule, including night shifts.
• Experience working on an airline-related project in a BPO/contact center is highly preferred.
• Experience with airline customer service operations, including airline ticket reservations, ticket changes, ticketing, and refunds, is preferred.
• Open for any Nationality.
• Must be willing to relocate to Thailand.

ทักษะ:

Microsoft Exchange, Cloud Computing, Windows Server, Architecture, Red Hat

ประเภทงาน:

งานประจำ

• Facilitate and monitor all installed systems and infrastructure.
• Configure and administer a defined technology/system (e.g., Hardware, Operating Systems) in support of on-going operations and projects.
• Analyzes and provide solution on computer applications and system for team, customers and end user; provides a wide range of in-depth technical assistance to user support staff.
• Provides solution to integrated hardware, software, system infrastructure, data back-up and recovery specifications.
• Manage incidents and requests for a defined technology environment.
• Maintains quality service by establishing and enforcing organization standards.
• Perform additional tasks as needed.
• Bachelor's degree or higher in area of Computer Engineering, Computer Science, IT or related fields.
• Minimum of 5 years' experience in IT as System Engineer.
• Must have experience with.
• Operating System (e.g., Windows Server 2003-2012, CentOS, Linux, Redhat, Ubuntu ).
• Enterprise hardware architecture (e.g., Server, Storage).
• Virtualization and containerization (e.g., VMware, Hyper-V).
• Web application service (e.g., Nginx,Apache Tomcat and IIS).
• Microsoft Exchange mail system.
• Active directory user and computer service.
• DNS and DHCP service.
• Group policy on Windows domain controller.
• Power Shell and Batchfile script.
• Monitoring system.
• Backup and recovery software (e.g., Backup Exec, Veeam).
• Public Cloud computing service.
• Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.
• Proven experience with systems planning, security principles, and general software management best practices.
• 5-day work week 5 วันทำงานต่อสัปดาห์.
• Annual Leave วันหยุดพักผ่อนประจำปี.
• Business Leave วันลากิจ.
• Birthday Leave วันลาพิเศษในเดือนเกิด.
• Family Care Leave วันลาเพื่อดูแลคนในครอบครัวเมื่อเจ็บป่วย.
• Paternity Leave วันลาเพื่อดูแลภรรยาหลังคลอดบุตร.
• Sterilization Leave วันลาเพื่อทำหมัน.
• Maternity Leave วันลาคลอดบุตร.
• Child allowance before kindergarten สนับสนุนค่าใช้จ่ายบุตรพนักงานก่อนวัยอนุบาล.
• Annual flu vaccination วัคซีนป้องกันไข้หวัดใหญ่ประจำปีฟรี.
• Group Life Insurance ประกันชีวิต(กลุ่ม).
• Outpatient medical benefits (OPD) ค่ารักษาพยาบาลผู้ป่วยนอก.
• Inpatient medical benefits (IPD) ค่ารักษาพยาบาลผู้ป่วยใน.
• Accident medical coverage ค่ารักษาพยาบาลกรณีอุบัติเหตุ.
• Dental benefits of THB 3,000 per year ค่าทันตกรรม 3,000 บาทต่อปี.
• Annual health check-up by BDMS ตรวจสุขภาพประจำปีกับโรงพยาบาลชั้นนำเครือ BDMS.
• Provident Fund กองทุนสำรองเลี้ยงชีพ.
• Social Security ประกันสังคม.
• Funeral assistance benefit เงินช่วยเหลือฌาปนกิจ.
• Discounts on affiliated companies' products or services, subject to company announcement ส่วนลดสำหรับสินค้าหรือบริการราคาพิเศษของบริษัทในเครือตามประกาศของบริษัท.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Financial Modeling, Financial Analysis, Assurance, English, Arabic

ประเภทงาน:

งานประจำ

• With offices in 152 countries and nearly 328,000 professionals, we are one of the world's leading professional services networks, helping organizations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East's transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region's future.
• Line of Service.
• Overview.
• Our Deals practice helps clients navigate complex transactions and unlock value through mergers, acquisitions, divestitures, and strategic investments. We bring deep industry knowledge and technical expertise to support clients across the deal lifecycle from strategy through execution.
• Business Unit Overview.
• The Real Estate, Hospitality and Leisure team within Deals provides strategic advisory services to developers, private equity funds, REITs, government institutions, and other industry stakeholders across the MENA region. Our services include market assessments, feasibility studies, business planning, portfolio restructuring, financial modeling, and commercial due diligence.
• How You'll Contribute.
• As a Senior Associate - Real Estate Strategy, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
• Developing financial models for mixed-use real estate developments across asset classes and financing structures.
• Conducting development appraisals and financial analysis to support client strategies.
• Designing and implementing corporate strategies, business plans, and investment roadmaps.
• Engaging with external investors and conducting market studies and area program assessments.
• Leveraging data insights to develop client solutions and recommendations.
• Supporting the development of written reports with analysis, findings, and recommendations.
• Delivering complex projects while building trusted advisor capabilities.
• Contributing to knowledge sharing, training, and team development initiatives.
• Building collaborative relationships and fostering a productive team environment.
• Managing multiple project deliverables and ensuring successful outcomes.
• What You'll Bring.
• Minimum of 3 years of relevant experience in strategy or consulting, ideally within real estate, hospitality, leisure, private equity, or investment environments.
• Bachelor's degree from a top-tier university; Master's degree or RICS-accredited qualification is a plus.
• RICS designation preferred but not essential.
• Strong technical skills in financial modeling, report writing, and presentation.
• Experience in feasibility studies and mixed-use development projects.
• Exceptional analytical and commercial problem-solving abilities.
• Ability to manage time effectively and prioritize high-quality deliverables.
• Excellent interpersonal, communication, and leadership skills.
• Fluent in Arabic and English.
• Your flexibility to travel 75% of the time. This means we may require you to work away from your base office location on a regular basis and frequent overnight stays may be required. Where possible, we will take your preferences into account and strike a balance between meeting your career development/personal needs and those of the business and our clients.
• How You'll Make a Difference.
• At PwC Middle East, we expect all our people to embody the skills and behaviors of.
• The PwC Professional.
• framework, helping us deliver on our strategy while growing and developing as leaders at every level.
• Why You'll Love Working at PwC.
• We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package, inclusive benefits, and flexibility programs that help you thrive in work and life. Learn more about.
• Life at PwC Middle East.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

DevOps

ประเภทงาน:

งานประจำ

• Us.
• With offices in 152 countries and nearly 328,000 professionals, we are one of the world's leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East's transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, ...
• Line of Service.
• Overview.
• Internal Firm Services (IFS) brings together the specialist functions that enable PwC Middle East to run, grow and transform supporting our people, clients and business with the capabilities needed for the future of work. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology & AI, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Transformation & Change. As we continue to embed data, technology and new-age AI into how we work, we are hiring talent who can help our teams become more AI-enabled, digitally confident and ready to create greater value across PwC Middle East.
• Business Unit Overview.
• T.
• he AI Centre of Excellence (AI CoE) is our central engine for AI strategy, product build, and scale. It governs standards and cost and risk controls, runs AI Factory squads to design and ship custom AI solutions and reusable frameworks (LLM and RAG stacks, integrations on Azure), provides technical consultation on architecture, solution design, and best practices, and drives workforce transformation through training and upskilling to accelerate adoption across our lines of service.
• Operating within IFS, the CoE partners with Experience Design and adjacent technology teams, follows a codified operating model and RACI for approvals and observability, and supports proposals, demos, and delivery with a focus on distinctive outcomes and trusted leadership.
• How You'll Contribute.
• As.
• a DevOps and AI Engineer, you'll work as part of a team of problem solvers, designing and building AI-powered products while guiding fellow engineers on quality and standards, from strategy to execution. As a DevOps and AI Engineer, your.
• Design, build, and ship AI-powered products integrating machine learning models and large language models into production applications such as RAG pipelines, agentic systems, and AI-powered workflows.
• Develop backend services in Python for model inference, prompt orchestration, and pipeline management, exposing them through RESTful APIs and microservices.
• Participate in design discussions and architectural reviews, and uphold coding standards.
• Translate conceptual ideas and business requirements into working solutions, and evaluate new tools, frameworks, and platforms for client use cases.
• Champion the effective and responsible use of AI-assisted coding tools to improve team productivity and quality.
• Collaborate on CI/CD pipelines and DevOps practices (Docker containerization, automation) for reliable delivery.
• Communicate clearly with technical and non-technical audiences, explaining complex topics in a simple way.
• Be able to conduct technical Feasibility studies from Business Ideas.
• Stay up to date with emerging AI advancements and industry trends, and contribute to internal knowledge sharing, documentation, and reusable accelerators.
• What You'll Bring.
• Experience.
• 1-3 years of professional software or AI engineering experience in an individual-contributor role.
• Demonstrated experience building and shipping AI-powered products (RAG pipelines, agentic systems, AI-powered workflows).
• Education & Certifications.
• Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
• Relevant Azure or Microsoft certifications are a plus.
• Technical Skills & Specialized Knowledge.
• Strong proficiency in Python for backend development.
• Experience integrating machine learning models or large language models into production applications.
• Familiarity with AI/ML concepts and frameworks (e.g., TensorFlow, PyTorch, scikit-learn), computer vision, and popular LLM APIs (e.g., GPT, Claude, Gemini).
• Front-end or full-stack capabilities; experience with React (Next.js) and Tailwind CSS is a plus.
• Experience with RESTful APIs and microservices architecture.
• Version control using Git; understanding of DevOps practices and Docker containerization.
• Experience with cloud platforms (AWS, Azure, or GCP).
• Attributes & Soft Skills.
• Strong problem-solving and analytical thinking.
• Innovation mindset with a passion for emerging technologies.
• Collaborative team player, able to work closely with technologists, researchers, and business stakeholders.
• Self-motivated, adaptable, and comfortable with ambiguity in fast-paced environments.
• Excellent verbal and written communication in English.
• How You'll Make a Difference.
• At PwC Midde East, we expect all our people to embody the skills and behaviours of.
• The PwC Professional.
• framework, helping us deliver on our strategy while growing and developing as leaders at every level.
• Why You'll Love Working at PwC.
• At PwC Middle East, you'll find more than just a job - you'll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You'll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about.
• Life at PwC Middle East.

ทักษะ:

Architecture

ประเภทงาน:

งานประจำ

• With offices in 152 countries and nearly 328,000 professionals, we are one of the world's leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East's transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region's future.
• Line of Service.
• Overview.
• Internal Firm Services (IFS) brings together the specialist functions that enable PwC Middle East to run, grow and transform supporting our people, clients and business with the capabilities needed for the future of work. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology & AI, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Transformation & Change. As we continue to embed data, technology and new-age AI into how we work, we are hiring talent who can help our teams become more AI-enabled, digitally confident and ready to create greater value across PwC Middle East.
• Business Unit Overview.
• The Chief Technology & AI Office organization invests in new business models that leverage our knowledge to build Generative AI solutions for the growing digital market. Each new solution focuses on data-driven platforms or other intellectual-property-based solutions that draw on emerging technologies and new business models.
• How You'll Contribute.
• Our Solution Architecture team shapes the technical vision behind these solutions turning innovative ideas into scalable, production-ready platforms. Through the process of building new solutions, we foster a culture of innovation, extend the relevance of our brand in the market, and generate new revenue.
• As a Senior AI Solutions Architect, you'll work as part of a team of problem solvers, helping to strategise, design, and implement Generative AI technology solutions that help our clients solve their complex business issues from strategy through execution.
• Solution the development of Generative AI projects executed by development teams, and provide technical guidance on Gen AI tools, frameworks, and platforms.
• Define target-state architectures and reusable reference patterns for Gen AI solutions including Retrieval Augmented Generation (RAG), agentic and multi-agent orchestration, and prompt and evaluation pipelines.
• Design applications and services within the organisation, and collect and clarify business requirements to translate complex problems into robust technical designs.
• Own non-functional requirements such as scalability, performance, latency, observability, security, and cost optimization across AI solutions.
• Establish Responsible AI, privacy, and governance guardrails, and ensure solutions are secure, compliant, and aligned to enterprise standards.
• Actively support the implementation and execution of the processes for the definition, maintenance, and compliance management of the Enterprise Architecture, and assist the Enterprise Architects in assessing technology solutions.
• Lead technical design reviews and execute periodic code reviews to uphold engineering quality.
• Shape and deliver digital products that meet and exceed the expectations of our clients and our own quality criteria.
• Be actively involved in planned and unplanned business development activities to help identify and research opportunities with new and existing clients.
• Supervise and support vendor developers in the context of projects.
• Mentor and coach engineers and junior architects, acting as a subject matter expert in solution design and development.
• Continuously improve our internal development and design techniques and keep our documentation up to date.
• Continue to develop internal relationships, grow your PwC brand, and grow your personal skills in alignment with the company and team strategy.
• Undertake such other duties as may be assigned to you by your manager.
• What You'll Bring.
• Extensive, hands-on experience delivering large-scale software solution implementations.
• 10+ years working in agile teams and with product delivery.
• Demonstrated knowledge and expertise in solutioning Generative AI initiatives.
• Education & Certifications.
• Bachelor's or Master's degree in Computer Science or Engineering.
• Azure certifications (Solutions Architect or Developer) preferred.
• Microsoft development certifications preferred.
• Technical Skills & Specialized Knowledge.
• GPT-4, ChatGPT, Gemini, Llama, and similar.
• Semantic Kernel and LangChain.
• Azure AI Search, Qdrant.
• Retrieval Augmented Generation (RAG), Azure OpenAI Service, AWS Bedrock, Google Vertex AI, and Microsoft Copilots.
• Familiarity with Azure Machine Learning and several of the Azure AI Services, with strong experience across Azure Services more broadly.
• Cloud-ready architectures that utilize infrastructure and platform cloud services for Azure.
• Service-oriented, event-driven, and microservices architectures.
• Persistence using RDBMS/NoSQL data stores (MS SQL, MongoDB) and an understanding of their appropriate use cases.
• Containerisation, with experience using Docker and/or Kubernetes.
• DevOps practices such as CI/CD, virtualization, automation, and continuous integration.
• Software development platforms and defect-tracking systems such as Azure DevOps, GitHub, and JIRA.
• Working knowledge of high-level UX principles such as user stories, persona building, and prototype development approaches.
• Experience with Agile methodologies.
• Attributes & Soft Skills.
• Able to understand the big picture while also delving into the details.
• Strong problem-solving, leadership, troubleshooting, and analytical skills.
• Team oriented, with a high level of innovation and creativity.
• Excellent written and verbal communication when working with product teams and end customers to understand and analyse feedback.
• Client-focused: understands client needs, ensures projects are on time and delivered above expectation, and sets cadence with the practice and the client.
• Passion for ongoing personal development, keeping abreast of emerging technology and trends.
• Fluency in written and spoken English is required; Arabic is highly desirable.
• How You'll Make a Difference.
• At PwC Midde East, we expect all our people to embody the skills and behaviours of.
• The PwC Professional.
• framework, helping us deliver on our strategy while growing and developing as leaders at every level.
• Why You'll Love Working at PwC.
• At PwC Middle East, you'll find more than just a job - you'll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You'll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about.
• Life at PwC Middle East.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Human Resource Management, Analytical Thinking, Microsoft Office, Negotiation, Payroll, English, Thai

ประเภทงาน:

งานประจำ

• วุฒิการศึกษา / EDUCATION: Bachelor's Degree / Master's Degree.
• สาขา / MAJOR: HRM, Political Sciences, Industrial Psychology or related fields.
• ประสบการณ์ / EXPERIENCE: 10 yrs. in HR functions.
• ภาษาต่างประเทศ / LANGUAGE: Fair command of English.
• อื่นๆ / OTHER: Computer literacy / Good personality and service mind.
• หากมีประสบการณ์ทางด้าน Implement ระบบ HR มาก่อนจะรับพิจารณาเป็นพิเศษ.
• The HRM Supervisor is responsible for overseeing and coordinating the organization's human.
• resource management functions to ensure effective implementation of compensation and.
• benefits administration, employee relations, HR policies, HR compliance, and employee.
• engagement. This role supports organizational goals by ensuring HR operations are efficient,.
• compliant, and aligned with business strategies.
• Human Resource Management.
• Supervise daily HR operations and ensure compliance with company policies and.
• procedures.
• Implement HR strategies, policies, and initiatives aligned with organizational objectives.
• Monitor HR processes and recommend improvements for operational efficiency.
• Compensation and Benefits.
• Administer compensation and benefits programs.
• Ensure payroll-related HR information is accurate and submitted on time.
• Review market compensation trends and assist in salary benchmarking.
• Support annual salary review and bonus administration.
• Coordinate employee benefits such as medical insurance, health check-ups, provident.
• fund, and other company welfare programs.
• Liaise with insurance providers, hospitals, and external vendors regarding employee.
• Monitor benefit utilization and recommend cost-effective improvements.
• Employee Welfare Administration.
• Manage and administer employee welfare programs and company benefits.
• Ensure welfare programs are implemented effectively and consistently.
• Review and recommend improvements to welfare policies and practices.
• Communicate welfare programs and benefits to employees.
• Employee Relations.
• Build and maintain positive employee relations.
• Handle employee grievances, disciplinary actions, and conflict resolution.
• Advise managers on employee relations matters and HR best practices.
• Promote a positive work environment and organizational culture.
• Employee Engagement.
• Organize employee engagement activities and internal communication programs.
• Conduct employee satisfaction surveys and recommend improvement initiatives.
• Support corporate culture and employee wellness programs.
• HR Policies and Compliance.
• Ensure compliance with labor laws, employment regulations, and company policies.
• Update HR policies, employee handbook, and procedures as required.
• Maintain accurate employee records and HR documentation.
• HR Information System (HRIS).
• Maintain employee data within the HRIS.
• Generate HR reports and workforce analytics.
• Ensure confidentiality and accuracy of HR information.
• Team Leadership.
• Supervise and coach HR Officers and HR Assistants.
• Allocate work assignments and monitor team performance.
• Develop team capabilities through coaching and mentoring.
• Bachelor's degree in Human Resources, Business Administration, Psychology, Social.
• Sciences or a related field.
• Master's degree is an advantage.
• 10 years of experience in Human Resources.
• At least 3-5 years in a supervisory role.
• Experience in large organizations is an advantage.
• Thai Labor Protection Act and related employment legislation.
• Compensation & Benefits.
• Employee Relations.
• HRIS and HR analytics.
• Leadership and people management.
• Communication and interpersonal skills.
• Conflict resolution and negotiation.
• Coaching and mentoring.
• Problem-solving and analytical thinking.
• Planning and organizational skills.
• Time management.
• Presentation and facilitation skills.
• Microsoft Office (Excel, Word, PowerPoint).
• HRIS proficiency.
• Competencies.
• Leadership.
• Integrity.
• Collaboration.
• Strategic Thinking.
• Decision Making.
• Adaptability.
• Continuous Improvement.
• Results Orientation.
• Key Performance Indicators (KPIs).
• Employee turnover rate.
• Employee engagement score.
• HR policy compliance.
• Employee relations case resolution time.
• HR report accuracy and timeliness.
• Payroll data accuracy.
• Internal employee satisfaction.
• HR project completion within schedule.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Backbone, ERP, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Own end-to-end sales cycle from prospecting to closure for QAD's ERP software solutions and other offerings.
• This includes recruiting, developing, planning, co-selling with Partners to scale in the region.
• Drive initial client engagement independently, leading first prospect meetings, uncovering pain points, and.
• establishing business cases.
• Target and pursue net new customers and new leads within existing active customers to expand market share.
• Qualify opportunities based on commercial fit upfront (e.g., ICP).
• Request resources after commercial qualifications, following standardized processes (e.g., fill out templated SE.
• request form to be approved by SSEM / deal team).
• Develop and maintain account plan for Tiered accounts, including strategic objectives, pipeline / whitespace.
• analysis, persona mapping, action plan, etc.
• Collaborate with CSM on account strategy through a regular cadence of touchpoints (e.g., monthly joint account.
• planning for Tier 1 accounts).
• Own commercial engagement for complex renewals (e.g., multi-year, multi-region, strategic at-risk accounts).
• Manage and foster relationships with executive sponsors and key stakeholders.
• Maintain pipeline health, forecasting accuracy, and deal hygiene in CRM.
• Actively capture sales success stories (e.g., wins, competitive takeouts, migration deals) and provide input into.
• pitches and business value narratives to marketing/enablement.
• Own internal cadence and governance of "pod" structure (e.g., with CSM, SSEM, Services PM), ensuring timely and.
• consistent handoffs across the customer journey.
• Minimum of 5-8 years of experience as a proven sales performer in the ERP or broader software solutions industry.
• 5+ years of enterprise-class direct license/subscription sales, with a minimum of 3 years of field-level enterprise.
• software sales.
• Minimum of 3 years of successful experience as a direct contributor carrying an individual quota.
• Minimum 3 years of Channel / Partner sales experience, existing Partner networks to activate and scale with.
• preferred.
• Ability to understand, leverage and sell AI based solutions is a must-have.
• Demonstrated ability to meet and exceed quarterly and annual quota assignments.
• Strong understanding of manufacturing business processes and the ERP competitive landscape.
• Strong communication skills: writing, editing, and presenting are a must-have.
• Ability to sell a solution based on value and business outcomes, not solely on product features.
• Bachelor's degree in Business, Marketing, or a related field preferred.
• Willingness to travel up to 50% as needed for global opportunities.
• Additional Information.
• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life.
• balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• The role will have a 50 / 50 split with respect to base / commission compensation.
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as.
• well as internal peer equity.
• QAD.
• Redzone.
• is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) QAD | Redzone helps manufacturers operate with.
• Champion Pace., achieving measurable productivity, resilience, and growth in just 90 days.
• QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD's DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.
• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.