เงื่อนไขการค้นหา

ทักษะ:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

ประเภทงาน:

งานประจำ

• Agoda's front door for People support - supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics - from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Employer Branding, Social media, Recruitment, Branding

ประเภทงาน:

งานประจำ

• Assist in posting job openings on various platforms and maintaining recruitment databases.
• Source potential candidates through online channels (e.g., LinkedIn, job boards, social media).
• Screen resumes and conduct initial candidate assessments.
• Coordinate interviews between candidates and hiring managers.
• Support employer branding initiatives and recruitment campaigns.
• Maintain accurate candidate records and recruitment reports.
• Provide administrative support to the HR team as needed.
• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field (fresh graduates welcome).
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in MS Office and familiarity with recruitment platforms is a plus.
• Enthusiasm for learning and growing within the HR and recruitment field.
• What We Offer.
• Structured training and mentorship from experienced HR professionals.
• Exposure to end-to-end recruitment processes.
• Opportunity to develop sourcing, interviewing, and candidate management skills.
• A collaborative and supportive work environment.
• Career growth opportunities within the HR department.
• Would you like me to tailor this description toward a corporate setting (formal, professional tone) or a startup environment (more dynamic, casual, and growth-focused)? That way, I can refine the language to match the culture you're hiring for.

ทักษะ:

Microsoft Office, Power point

ประเภทงาน:

งานประจำ

• สนับสนุนงานสรรหาและคัดเลือกพนักงาน.
• เข้าร่วมกิจกรรม Job Fair และออกบูธตามมหาวิทยาลัย.
• ประสานงานและจัดกิจกรรมกับมหาวิทยาลัย.
• ออกแบบสื่อประชาสัมพันธ์ด้วย Canva.
• ใช้งาน Microsoft Office ได้คล่อง (Word, Excel, PowerPoint).
• กำลังศึกษาระดับปริญญาตรีสาขาทรัพยากรมนุษย์, การจัดการ, จิตวิทยาองค์กร, บริหารธุรกิจ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีทักษะการสื่อสารที่ดี.
• มีความรับผิดชอบ ตรงต่อเวลา.
• ทำงานเป็นทีมได้ดี.
• บุคลิกภาพดี มนุษยสัมพันธ์เยี่ยม.
• สามารถทำงานนอกสถานที่ได้.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Recruitment, Power point, English, German

ประเภทงาน:

งานประจำ

• Develop and implement a global TA strategy aligned with business objectives, workforce plans and future growth requirements.
• Global owner and subject matter expert for Workday Recruiting, driving the continuous optimization, governance and enhancement of the system and related recruitment processes.
• Ensure global recruitment processes and practices comply with applicable legal, regulatory and data protection requirements, including relevant local and international ...
• Monitor, analyze and further develop global recruitment KPIs and metrics; prepare management reports and translate insights into actionable recommendations and continuous improvement initiatives.
• Identify opportunities to simplify, digitize and automate recruitment processes and lead relevant global TA projects and initiatives from concept through implementation.
• Build and maintain strong relationships with internal stakeholders, ensure alignment with business needs and recruitment priorities.
• Monitor international recruitment trends, market developments and emerging technologies and translate relevant developments into innovative and practical TA solutions.
• Lead and develop the lean Group Talent Acquisition team.
• 8+ years of experience in Talent Acquisition, Recruitment Programs, HR Systems (preferably Workday Recruiting), or Talent/People Strategy roles.
• Hands-on experience with Workday Recruiting, including process optimization, reporting, or system-related initiatives is good to have for this role.
• Proven experience designing and managing multiple recruitment programs simultaneously, including employee referrals, internal talent mobility and process optimization initiatives.
• Strong analytical mindset with the ability to translate data into insights, actions and measurable improvements.
• Advanced proficiency in Excel and PowerPoint, with the ability to create structured, insight-driven analyses and presentations.
• Strong stakeholder management and communication skills, with experience working across global, matrixed environments.
• Demonstrated ability to drive change, standardization and continuous improvement initiatives.
• Fluency in English and German languages is mandatory.
• Comfortable working in a hybrid environment with different time zones.

ทักษะ:

Microsoft Office, Recruitment, Power point

ประเภทงาน:

งานประจำ

• สนับสนุนงานสรรหาและคัดเลือกพนักงาน.
• เข้าร่วมกิจกรรม Job Fair และออกบูธตามมหาวิทยาลัย.
• ประสานงานและจัดกิจกรรมกับมหาวิทยาลัย.
• ออกแบบสื่อประชาสัมพันธ์ด้วย Canva.
• ใช้งาน Microsoft Office ได้คล่อง (Word, Excel, PowerPoint).
• กำลังศึกษาระดับปริญญาตรีสาขาทรัพยากรมนุษย์, การจัดการ, จิตวิทยาองค์กร, บริหารธุรกิจ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีทักษะการสื่อสารที่ดี.
• มีความรับผิดชอบ ตรงต่อเวลา.
• ทำงานเป็นทีมได้ดี.
• บุคลิกภาพดี มนุษยสัมพันธ์เยี่ยม.
• สามารถทำงานนอกสถานที่ได้.

ทักษะ:

Recruitment, Payroll, English

ประเภทงาน:

งานประจำ

• Recruitment & Onboarding.
• Manage recruitment process for Individual Contributor level positions, including sourcing, screening, interview coordination, and offer preparation.
• Prepare employment contracts for all employee levels.
• Coordinate pre-employment and annual health checkups.
• Monitor new hire onboarding journey and checklist in Workday system.
• Schedule and send reminders for probation evaluation sessions.
• Organize onboarding activities including orientation sessions, office tours, and coordination with IT and relevant stakeholders.
• Coordinate quarterly Welcome on Board sessions for new hires.
• HR Operations & Administration.
• Maintain and update HR systems and databases including Workday, HR master data, and HR-Finance budget files.
• Update organization chart monthly.
• Prepare employment-related documents such as work certificates and HR letters.
• Manage foreign staff administration including work permits, visas, and personal income tax coordination.
• Prepare and communicate HR announcements including new hires, promotions, internal mobility, and administrative updates.
• Compensation, Benefits & Payroll.
• Prepare monthly payroll data and coordinate with external payroll providers and related stakeholders.
• Support compensation updates and prepare promotion letters.
• Manage employee enrollment and resignation processes for group health insurance and provident funds.
• Coordinate renewal of life and health insurance programs.
• Organize annual health checkup program.
• Maintain leave management system and employee leave records.
• Learning & Employee Support.
• Coordinate English training programs and employee learning activities.
• Provide HR support and guidance to employees on HR-related matters.
• Support employee engagement and HR initiatives as assigned.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Develop short-term and long-term recruitment strategies and analyze manpower requirements.
• Manage recruitment processes from job posting to hiring decisions.
• Create and maintain database of potential candidates for key positions.
• Work with managers to define requirements and recruitment plans.
• Develop diverse recruitment channels such as Online, Job Fair, Headhunting.
• Monitor performance, analyze metrics and improve recruitment processes.
• Develop company image through Job Fair, Content Marketing, Social Media.
• Plan and control recruitment budget, negotiate with agencies and vendors.
• Provide consultation and training on interview techniques to HR team and managers.
• Prepare statistical reports, analyze labor market, and propose improvement approaches.
• About you.
• Bachelor's degree in HR/Psychology/Business Administration with 5-7 years experience in F&B/Retail.
• Knowledge and understanding of F&B/Retail labor market, recruitment techniques, Employment Law.
• Excellent communication skills in speaking, writing, presenting, and relationship building.
• Expert in LinkedIn Recruiter, HR Analytics, Social Media.
• Analytical skills to analyze recruitment statistics data for strategic decision making.
• Team management, task delegation, and mentoring capabilities.
• Quick adaptation to changes, handle urgent recruitment needs.
• Extensive network and good relationships with agencies and universities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Work Well Under Pressure, Recruitment, Leadership Skill, Teaching, Teamwork

ประเภทงาน:

งานประจำ

• Bachelor's degree in Human Resources Management or a related field.
• Minimum of 5 years' experience in human resources, with at least 2 years in a management or supervisory role.
• Strong command of English and Thai (spoken and written) with the ability to communicate effectively with international staff.
• Solid knowledge of Thai labor laws, welfare systems, personal income tax, provident fund and social security.
• Proven experience in recruitment, contract administration, and performance management.
• Work well under pressure with the ability to handle multiple tasks accurately.
• Ability to deal with sensitive information with discretion and to maintain confidentiality.
• Be able to provide at least 2 references.
• Be able to provide a Police criminal background check report.
• Preferred.
• Masters degree or higher in Human Resources Management.
• Direct experience in educational sector or international settings.
• Knowledge & Skills.
• Talent acquisition and career development.
• Strong planning, organizational, and decision-making abilities.
• Skilled in policy development and procedural implementation.
• Excellent interpersonal, communication, and problem-solving skills.
• High level of discretion, accuracy, and data management capability.
• Attributes.
• Integrity, professionalism, and confidentiality in all HR matters.
• Approachable, empathetic, and solution-oriented.
• Strong sense of responsibility and fairness.
• Positive attitude and ability to work collaboratively in a multicultural environment.
• Key Duties.
• and Responsibilities1. Recruitment, Contracts and Personnel Management.
• Work with the HR director in headcount planning. Manage the complete process of recruitment from advertising, interview up to the onboarding.
• Lead and manage the full recruitment cycle, including job postings, interviews, employment verification and onboarding.
• Oversee employment contracts, renewals, and terminations in compliance with related labor laws and school policies.
• Maintain accurate HR documentation including contracts, personal files, leave records, and attendance systems.
• Ensure expatriate staff are supported with visa and work permit processes through coordination with government agencies.
• Ensure all teachers and team teachers have the teaching license. Instruct and assist the teachers and team teachers to qualify for the Thai teaching license.
• Policy, Regulation, and Compliance.
• Develop, update, and implement HR policies, teachers' handbook, and operational procedures in accordance with Thai labor regulations and school practices.
• Ensure consistent enforcement of policies and fair treatment of staff in all HR matters.
• Provide guidance to administrators and supervisors on legal and procedural HR issues.
• Liaise with relevant government departments (Department of Labor, Immigration Bureau, Social Security Office) to maintain compliance.
• Performance Evaluation and Staff Development.
• Oversee and manage the staff evaluation system, ensuring consistency and transparency across all departments.
• Support leadership team and HR Director in conducting effective appraisals and providing constructive feedback including probation evaluations and yearly performance appraisals.
• Identify training needs and coordinate staff development programs that promote professional growth and capacity building.
• Encourage a culture of continuous career improvement, accountability, and engagement.
• Organizational Culture and Employee Relations.
• Promote positive employee relations, teamwork, and open communication throughout the school.
• Serve as a consultant to foreign and local staff on HR matters, fostering understanding and cultural sensitivity.
• Support initiatives that enhance employee wellbeing, motivation, and retention.
• Contribute to schoolwide initiatives that reflect KPIS's values of Communication, Collaboration, Collegiality, and Community.
• Other responsibilities.
• Create the HR performance dashboard and report on a regular basis.
• Actively participate to the school events.
• Comply to the school's Child protection Policy and Safety regulations.
• Provide formal students supervision during scheduled supervision times.
• Act as a backup for the absent staff, as needed.
• Other duties, as assigned by the HR Director.
• KPIS International School is dedicated to providing a high-quality international education to our students in a safe and nurturing environment. As part of our commitment to child protection and safeguarding, all candidates for employment must provide a self-disclosure, including criminal background check, complete work history, and references indicating that the candidate is fit to work with children.

ทักษะ:

Microsoft Office, HACCP

ประเภทงาน:

งานประจำ

• วิเคราะห์ความต้องการบุคลากรจากหัวหน้างาน/ผู้บริหาร.
• จัดทำและประกาศรับสมัครงานในช่องทาง ให้กับโรงงานผลิตอาหาร.
• ทำกิจกรรมด้านแรงงานสัมพันธ์ และข้อบังคับการทำงาน.
• ดำเนินการ ประสานงาน ด้านการพัฒนาฝึกอบรมในโรงงาน.
• รวบรวมตารางการทำงาน ใบลา และประสานงานกับสำนักงานใหญ่.
• จัดทำเอกสารรับรองระบบข้อกำหนด GHP, HACCP, ISO และอื่่นๆ.
• ดำเนินการตามที่ได้รับคำสั่งจากผู้บังคับบัญชา.
• วุฒิปริญญาตรี ทุกสาขา.
• มีประสบการณ์ 3 ปีขึ้นไป ด้านแรงงานสัมพันธ์, สรรหา, การจัดอบรม และการตรวจระบบคุณภาพต่างๆ.
• มีประสบการณ์ด้าน รับรองระบบข้อกำหนด GHP, HACCP, ISO และอื่่นๆ.
• ใช้โปรแกรม Microsoft Office โดยเฉพาะ EXCEL ได้อย่างดี.
• สามารถเข้าทำงาน 7:00 น.ได้ และสามารถทำงานร่วมกับผู้อื่นได้ดี.
• สามารถเริ่มงานได้ทันที จะพิจารณาพิเศษ.
• อาหารทานฟรี 1 มื้อ.
• เครื่องแบบพนักงาน.
• ประกันชีวิตและอุบัติเหตุกลุ่ม.
• วันหยุดพักผ่อนประจำปี ตามอายุงาน (ุ6 - 12 วัน).
• วันหยุดนักขัตฤกษ์ประจำปี 13 วัน รวมวันแรงงาน.
• การปรับประเมินผลการปฏิบัติงานประจำปี.
• โบนัสตามผลงานและผลประกอบการ (ขึ้นกับผลประกอบการ).
• อื่น ๆ ตามโครงสร้างบริษัท.

ประเภทงาน:

งานประจำ

• จัดเตรียมสถานที่และเอกสารประกอบการฝึกอบรมก่อนเริ่มการอบรม.
• สนับสนุนผู้ฝึกสอนระหว่างการฝึกอบรม และช่วยดูแลผู้เข้าอบรมในช่วงการฝึกปฏิบัติ.
• ช่วยสาธิตขั้นตอนพื้นฐานตามคำแนะนำของผู้ฝึกสอน.
• ดูแล ตรวจสอบ และจัดเก็บอุปกรณ์การฝึกอบรมหลังเสร็จสิ้นการใช้งาน.
• ช่วยบันทึกข้อมูลผู้เข้าอบรม และจัดเตรียมเอกสารที่เกี่ยวข้องกับการฝึกอบรม.
• ประสานงานกับลูกค้าและทีมงานเกี่ยวกับตารางการฝึกอบรม.
• สนับสนุนกิจกรรมของบริษัท เช่น การออกบูธ การสาธิตสินค้า หรือกิจกรรมให้ความรู้.
• วุฒิการศึกษาปริญญาตรี ทุกสาขา (ยินดีรับนักศึกษาจบใหม่).
• หากมีความรู้พื้นฐานด้าน First Aid, CPR หรือ AED จะพิจารณาเป็นพิเศษ.
• มีความรับผิดชอบ ละเอียดรอบคอบ และสามารถทำงานเป็นทีมได้.
• มีทักษะการสื่อสารที่ดี.
• สามารถเดินทางไปปฏิบัติงานนอกสถานที่ได้.
• สามารถขับรถยนต์ได้และมีใบขับขี่รถยนต์.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Thai

ประเภทงาน:

งานประจำ

• Manage and coordinate employee welfare programs and welfare reimbursement processes in accordance with company policies and procedures.
• Prepare reports and analyze data related to employee welfare and benefits to support HR operations and management decisions.
• Coordinate and monitor external service providers related to employee welfare, such as employee transportation, medical services, and other welfare services, to ensure effective and appropriate service delivery.
• Plan and coordinate employee activities and engagement programs to promote a positive working environment and strengthen employee relationships.
• Communicate.
• company information, welfare benefits, policies, and employee activities through appropriate communication channels.
• Provide consultation and support to employees and supervisors regarding employee welfare, company rules and regulations, labor laws, and employee-related issues.
• Support labor relations activities and maintain positive relationships between employees and the organization.
• Listen to and coordinate the resolution of employee concerns, complaints, and workplace issues with relevant departments.
• Maintain accurate and up-to-date records and documentation related to employee welfare and labor relations.
• Perform other HR-related duties and assignments as assigned by the supervisor.
• Bachelor's degree in human resources, Law, Business Administration, or related fields.
• Fresh graduates are welcome; 1-2 years of experience in HR or Labor Relations is a plus.
• Basic knowledge of Thai labor laws and labor relations.
• Good communication, coordination, and problem-solving skills.
• Proficient in Microsoft Office.
• Experience in a manufacturing environment or labor union relations is an advantage.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Microsoft Dynamics, Market Planning, Salesforce, Leadership Skill

ประเภทงาน:

งานประจำ

• Go-to-Market & Market Planning.
• Develop and support Go-to-Market (GTM) models based on market potential, customer segments, channels, products, and business priorities.
• Analyze market size, customer potential, and commercial opportunities to support business planning and resource allocation.
• Develop customer segmentation and targeting approaches to improve market coverage and sales effectiveness.
• Apply a strong understanding of the Thai healthcare market to identify market opportunities, customer dynamics, and commercial priorities.
• Sales Force Effectiveness.
• Lead territory design and allocation to ensure optimal customer coverage and balanced sales force workload.
• Support sales force sizing and resource allocation based on market potential, business priorities, and growth opportunities.
• Continuously review customer coverage, sales activities, and sales force productivity to identify gaps and opportunities to improve efficiency and effectiveness.
• Partner with Sales leaders to identify capability and performance gaps and recommend targeted actions to improve sales force effectiveness.
• Continuously review and optimize sales force structure, deployment, and ways of working to maximize productivity and commercial impact.
• Target & Performance Management.
• Lead the sales target-setting and allocation process, ensuring targets are aligned with market potential, territory opportunities, and business objectives.
• Develop and monitor sales force KPIs and performance metrics.
• Track individual and team performance, identify gaps and trends, and provide actionable recommendations to Sales leadership.
• Develop and maintain sales dashboards, reports, and management analytics to support timely decision-making.
• Support sales forecasting and regular performance reviews.
• Incentive Governance.
• Develop and maintain governance for incentive programs, ensuring alignment between business objectives, sales targets, KPIs, and incentive outcomes.
• Monitor incentive performance and recommend improvements to drive desired sales behaviors and commercial results.
• Partner with Finance, HR and Sales to ensure appropriate governance, transparency, and accuracy of incentive calculations.
• Commercial Analytics & Insights.
• Manage and optimize CRM and commercial data to ensure data quality, accuracy, and effective utilization.
• Analyze sales, customer, product, channel, and market data to generate actionable commercial insights.
• Identify performance trends, growth opportunities, and areas of underperformance.
• Translate data and analysis into clear recommendations to improve commercial effectiveness and sales execution.
• Business Partnership.
• Partner closely with Sales, Marketing, Business Development, HR, Finance, and other cross functional teams to improve commercial processes, sales execution, and overall business effectiveness.
• Provide data driven insights and recommendations to support commercial decisions, resource allocation, sales planning, and business performance.
• Partner with Sales leaders to identify capability gaps and develop targeted sales training, tools, and programs to strengthen sales force capabilities and execution.
• Drive adoption of SFE tools, processes, and best practices across the Sales organization through effective communication, training, and ongoing support.
• Support for related reporting and commercial initiatives where applicable.
• Bachelor's degree in Business, Marketing, Economics, Statistics, Data Analytics, or a related field.
• 8-10+ years of experience in Sales, Marketing, Commercial Excellence, Sales Force Effectiveness, Sales Operations, or related commercial functions.
• Strong sales or commercial experience and a good understanding of the Thailand healthcare market is required.
• Proven experience in GTM planning, territory allocation, customer segmentation and targeting, sales target setting, and sales performance management.
• Experience in sales incentive design, governance, and performance management.
• Strong analytical and problem-solving skills, with the ability to translate data into clear commercial insights and actionable recommendations.
• Experience developing and managing sales KPIs, dashboards, performance reports, and commercial analytics.
• Experience with CRM platforms such as Salesforce, Veeva CRM, Microsoft Dynamics, or similar systems.
• Advanced proficiency in Excel and familiarity with business intelligence and reporting tools.
• Strong understanding of sales planning, forecasting, resource allocation, and field force effectiveness.
• Strong communication and stakeholder management skills, with the ability to work effectively with Sales and cross-functional leadership teams.
• Fluent in Thai and English.

ประเภทงาน:

งานประจำ

• Conduct the classes to follow the training's guideline for products and sales training (training program related to OIC license, Core business, Intermediate and advance level training).
• Able to conduct management and leadership program for responsible sales channels/partners.
• Provide the training program from product and design team and/or external organization that related to trainer competency improvement.
• Communicate to the target audience based on facts/ information / Product knowledge by using the various of training techniques.
• Explain facts / information / product knowledge / selling skills to the target audience in order to develop the capability to be ready for life insurance marketing.
• Manage Training special projects for responsible sales channels/partners.
• Manage Training by sales channels/partners' request.
• Deliver training measurement through report..

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Be the go-to contact for employee questions, concerns and grievances - listen, document, investigate fairly, and drive issues to a clear resolution.
• Conduct workplace investigations (misconduct, complaints, policy breaches) impartially and confidentially, and recommend fair, lawful outcomes.
• Coach and support managers on disciplinary action, warning letters, probation reviews, performance issues and offboarding, so every step follows due process.
• Keep MDPI compliant with the Labour Protection Act, Labour Relations Act, Social Security and related regulations; help maintain the employee handbook and work rules.
• Manage employee records for ER cases, track resolution times, and report trends (grievances, discipline, attrition) to HR leadership.
• Run engagement, wellbeing and retention initiatives surveys, exit interviews, and follow-up actions and help nurture our international, supportive culture.
• Support HR policy communication and training on conduct, ethics and workplace standards.
• Bachelor's degree in Human Resources, Law, Political Science, Psychology, Public Administration or a related field.
• 1-4 years' experience in HR with real exposure to employee relations, discipline or labour-law matters.
• Good knowledge of Thai labour law and employee relations practices.
• HR or labour law certification (e.g., PMAT, SHRM-CP, aPHRi/PHRi, CIPD) is an advantage.
• Experience handling investigations, mediation, grievances, or liaising with the Social Security Office, Labour Court, and other labour authorities is preferred.
• Good command of English and Thai, both spoken and written. / TOEIC 700+.
• Excellent communication, listening and problem-solving skills; calm, discreet and trustworthy with sensitive situations.
• Organised, detail-oriented, and comfortable keeping accurate, confidential records.
• 5 working days a week.
• Performance bonus, annual bonus and position allowance.
• Group health insurance, social security and annual physical check-up.
• Annual leave, sick leave and traditional leave; flexible working hours; company laptop.
• Internal and external training, plus the chance to travel to other MDPI offices abroad.
• An international, friendly team, activity fund, snacks and a birthday activity fund - in a modern office at The Ninth Towers Grand Rama 9 (MRT Rama 9).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• การต้อนรับและดูแลภาพลักษณ์องค์กร: ต้อนรับและอำนวยความสะดวกแก่ลูกค้า ผู้เข้ามาสัมภาษณ์งาน และคู่ค้าทางธุรกิจ รับสายโทรศัพท์ และจัดการรับ-ส่ง บันทึกเอกสาร/พัสดุประจำวัน.
• การดูแลสภาพแวดล้อมสำนักงานและบริหารทรัพย์สิน: จัดซื้อของใช้สำนักงาน ตรวจนับทรัพย์สิน ดูแลสต็อกอุปกรณ์สิ้นเปลืองสำหรับพื้นที่ทำงาน ห้องประชุม และห้องสตูดิโอไลฟ์สด ประสานงานกับนิติบุคคลและช่างซ่อมบำรุง.
• สนับสนุนงานประสานงานท้องถิ่นและวีซ่า: ประสานงานธุรการท้องถิ่นในไทย (เช่น ผู้ให้เช่า นิติบุคคลอาคาร หน่วยงานราชการ) ช่วยจัดเตรียมเอกสารพื้นฐานสำหรับวีซ่าธุรกิจ (Non-B), ...
• สนับสนุนงานบุคคลพื้นฐานและการลงเวลา: บันทึกเวลาเข้า-ออกงานและตรวจสอบการลาของพนักงาน ช่วยลงประกาศรับสมัครงานและประสานงานนัดหมายสัมภาษณ์งาน.
• การแปลภาษาจีน-ไทยและการประสานงานระหว่างแผนก: ช่วยผู้บริหารแปลเอกสารพื้นฐาน (ไทย-จีน / จีน-ไทย) เพื่อให้การสื่อสารระหว่างทีมเทคนิคชาวจีนและพนักงานไทยเป็นไปอย่างราบรื่นและถูกต้อง.
• ทักษะทางภาษา: ภาษาไทยระดับเจ้าของภาษา มีทักษะการฟัง พูด อ่าน เขียน ภาษาจีนหรือภาษาอังกฤษขั้นพื้นฐาน (หากสามารถใช้ภาษาจีนเป็นภาษาในการทำงาน แปลภาษา และร่างเอกสารได้ จะได้รับการพิจารณาเป็นพิเศษ).
• ทักษะความเชี่ยวชาญ: วุฒิการศึกษาระดับ ปวส. หรือปริญญาตรีขึ้นไป ใช้งานโปรแกรม MS Office (Excel, Word) และ Google Workspace ได้อย่างคล่องแคล่ว.
• คุณสมบัติส่วนบุคคล: บุคลิกภาพดี สุภาพ มนุษยสัมพันธ์ดี มีมารยาททางธุรกิจและทักษะการสื่อสารประสานงาน ทำงานละเอียดรอบคอบ มีความรับผิดชอบและรักษาความลับขององค์กรได้เป็นอย่างดี.
• ประสบการณ์การทำงาน: มีประสบการณ์ด้านธุรการ/ต้อนรับในบริษัทต่างชาติ บริษัทอีคอมเมิร์ซ หรือสำนักงานข้ามชาติ 1 ปีขึ้นไป (ยินดีพิจารณานักศึกษาจบใหม่ที่มีทักษะภาษาจีน-ไทยดีเด่น).
• สถานะทางกฎหมาย: มีสิทธิ์ทำงานในประเทศไทยอย่างถูกต้องตามกฎหมาย (สัญชาติไทย หรือมีคุณสมบัติทำงานเต็มเวลาในไทยอย่างถูกต้อง).
• สวัสดิการตามกฎหมาย: ประกันสังคม (Social Security Fund).
• วันหยุดพักผ่อน: วันหยุดตามประเพณีของไทย และวันหยุดพักผ่อนประจำปี (พักร้อน).
• สวัสดิการเพิ่มเติม: เบี้ยขยัน, ของขวัญ/เงินขวัญถุงตามเทศกาล, เลี้ยงสังสรรค์ประจำเดือน พร้อมบริการกาแฟและขนมในที่ทำงาน.
• โอกาสเติบโตในสายงาน: ผลงานโดดเด่นมีโอกาสได้รับการเลื่อนตำแหน่งเป็น "หัวหน้าฝ่ายธุรการและบุคคล (HR & Admin Supervisor)" หรือ "ผู้ประสานงานฝ่ายปฏิบัติการข้ามวัฒนธรรม".

ทักษะ:

Employer Branding, Branding, Payroll, English

ประเภทงาน:

งานประจำ

• Develop and execute group-wide HR strategies, workforce plans, manpower budgets, and organization structures.
• Lead full-cycle recruitment, selection, hiring, onboarding, employer branding, and employee retention initiatives.
• Oversee compensation, benefits, payroll coordination, performance management, salary reviews, and annual bonus processes.
• Manage HRMS/HRIS, employee data governance, HR analytics, dashboards, and digital HR workflows.
• Develop and maintain HR policies, procedures, job descriptions, job evaluation, job grading, and salary structures.
• Drive learning and development, talent management, succession planning, career paths, and individual development plans.
• Manage employee relations, disciplinary processes, grievance handling, investigations, and HR communications.
• Ensure compliance with labor laws, PDPA requirements, company policies, audit standards, and corporate governance.
• Oversee HR operations, shared services, office administration, vendors, contracts, facilities, and related budgets.
• Lead and develop HR teams while providing professional HR advice to senior management and business units.
• QualificationsBachelor s degree or higher in Human Resources, Business Administration, Political Science, Psychology, Organization Management, Law, or a related field. A relevant master s degree is an advantage.
• At least 8-10 years of experience in HRM or full-function HR, including a minimum of 3 years in a supervisory or managerial role..
• Proven experience supporting multiple business units, corporate offices, and operational or manufacturing sites.
• Strong knowledge of workforce planning, recruitment, compensation and benefits, performance management, employee relations, labor law, and HR compliance.
• Experience with HRMS/HRIS, HR analytics, dashboards, and employee data governance.
• Proficiency in Microsoft 365, Excel, PowerPoint, and preferably Power BI or related analytical tools.
• Good command of English for business communication, coordination, presentations, and documentation.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Own the growth of BPTW: expand the program across industries and company sizes in Thailand.
• Shape how the market perceives BPTW - position it around the real problems HR leaders care about.
• Develop and refine sales presentations, proposals, pricing, and market positioning.
• Identify and pursue new business opportunities, partnerships, and growth channels.
• Build lasting relationships with senior HR leaders and decision-makers - as a peer who understands their challenges firsthand.
• Employer Branding Services.
• Drive the delivery and growth of our other employer branding services (EVP consulting, engagement surveys, employer branding campaigns and content).
• Lead the Company.
• People Management.
• Lead the day-to-day operations of the company and act as the leader the team looks to.
• Own hiring end-to-end: recruit, onboard, and build the team as we grow.
• Set clear goals, run performance evaluations, and coach team members to develop their skills.
• Build a workplace culture that lives up to the standard we certify others against.
• Plan and allocate resources and priorities across client projects and internal initiatives.
• Operations.
• Continuously improve workflows, processes, and internal coordination.
• Take end-to-end ownership: spot problems early, remove blockers, and get things across the finish line.
• Connect Strategy to Execution.
• Meet with the Strategy Board every two weeks to align in direction, then translate agreed strategic goals into concrete plans, owners, and deadlines.
• Supervise cooperation with external parties (clients, partners, vendors, and media).
• Represent WorkVenture in strategic meetings with clients' HR and executive stakeholders.
• What We're Looking For.
• You come from the world of HR. You have worked in the HR department of an organization - or in a role close to senior management - and you know the real problems HR faces every day: engaging employees, building culture, evaluating and developing teams, and proving impact to leadership. Now you want to do something new: use that knowledge to grow products that solve exactly those problems.
• You don't need a sales background - commercial skills can be learned, and we will support you. What can't be taught is genuine passion for the product and real credibility with HR buyers.
• What Success Looks Like
• Within your first year, success means delivering on both mandates in equal measure: BPTW is growing steadily with new certified companies across more industries and the Top50 event runs successfully - and the team is performing, engaged, and developing under your leadership.
• 5+ years of experience in HR, People Management, or roles close to senior management - preferably within medium or large organization.
• Understanding of HR challenges: employee engagement, company culture, performance evaluation, and talent retention.
• 3+ years managing people or teams - you know how to hire well, give honest feedback, and develop people.
• Genuine passion for the product space - tools and services that help companies manage people, improve culture, and evaluate teams.
• Fluent in Thai and English (written and spoken).
• Strong organizational and execution skills - hands-on, proactive, and able to run multiple workstreams without losing the details.
• Nice-to-have.
• B2B sales, business development, or other commercial experience (helpful, but domain knowledge and drive matter more).
• Experience with engagement surveys, employer branding, HR tech, or awards/certification programs.
• Experience in an agency, consulting, or professional services environment.
• Why Join Us.
• Work with Thailand's leading companies: you'll cooperate with some of the country's largest organizations and their HR and executive teams.
• Salary 80,000 THB plus performance-based executive incentives - you share directly in the growth you create.
• Well-established programs: BPTW and Top50 are recognized by HR professionals across Thailand - a strong foundation to build on.
• A small, talented team that moves fast: dynamic, collaborative, and free of corporate layers - decisions are made quickly and your impact is visible.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Coordinate and schedule interviews, meetings, and assessments, ensuring a seamless experience for candidates and interviewers.
• Draft and review employment contracts and addendums, ensuring compliance with company policies and employment laws.
• Assist the TA team in managing pre-onboarding process for new hires.
• Manage Business Relationship requests and subcontractors hiring, extension, and exits.
• Support job advertisement postings, process recruitment-related invoices, and prepare Master Service Agreements (MSAs) with vendors.
• Communicate with candidates and vendors throughout the recruitment process, providing information, updates, and guidance.
• Ensure the integrity and quality of candidate data within the ATS and operations-related reports.
• Participate in TA projects/ initiatives focused on delivering efficiencies and innovations to drive operational excellence.
• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte's success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Bachelor's degree in Human Resources, Business, or a related field preferred.
• 4+ years of coordination and administration experience within the TA function, supporting high-volume recruitment; experience in a Consulting, BPO, or Shared Services environment preferred.
• Experience with SuccessFactors ATS is a plus.
• Detail-oriented with a focus on data accuracy and compliance.
• Strong Organization and prioritization skills, with the ability to plan ahead.
• Ability to work collaboratively in a team and adapt to a fast-paced recruitment environment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

ทักษะ:

Good Communication Skills, Business Development, Leadership Skill, Labor law, Teamwork

ประเภทงาน:

งานประจำ

• Support plant set up.
• Establish HR team for the new plant from 0, set up HR policies, guidelines and practices.
• Be the Strategic People Partner.
• Support site leadership team to build up the organization chart, talent pool and development plan to enable business development.
• Drive HR Excellence Locally.
• Collaborate with our Centers of Excellence (Talent Acquisition, Total Rewards, Talent Management, HR Services) to deliver consistent, high-quality HR support - tailored to the unique needs of the plant.
• Collaborate with Corporate functions (Compliance, Legal, Safety, Government Affairs) on employee related activities.
• Champion Employee Relations & Compliance.
• Use your deep knowledge of Thai labor law to foster transparent, respectful, and legally sound employee interactions. Foster a climate of positive and productive labor relations. Be the face of HR to all external bodies including regulatory authorities and government agencies. Ensure TE is fully compliant with local regulatory requirement and labor laws.
• Activate Culture and Engagement.
• Drive communication strategies that energize the site and connect people to purpose. Cultivate a culture of trust, diversity, and belonging.
• Lead Change & Transform Work.
• Bring HR initiatives to life - from workforce planning to performance enablement and organizational design. Act as a catalyst for transformation and continuous improvement.
• Stay Ahead of the Curve.
• Monitor trends, gather feedback, and evolve local HR practices to stay aligned with business needs, employee expectations, and global benchmarks.
• Professional Experience /.
• Bachelor's degree in or above.
• 5-10 years of progressive experience or management role.
• Ability to identify and make deviations from traditional approaches to enhance existing processes, while ensuring compliance with TE values and policies and local laws and regulations.
• Ability to assess risks and ensure compliance across areas of accountability.
• Knowledge of local laws and regulations and updated with local market trends and best practices.
• Possess good communication skills (oral and written) with ability to present confidently in front of management.
• Competencies.
• SET: Strategy, Execution, Talent (for managers).
• Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.

ทักษะ:

Employer Branding, Industry trends, Social media, Negotiation, Recruitment

ประเภทงาน:

งานประจำ

• Executing Hiring Strategies.
• Collaborate with business leaders, HR partners, and Business teams to understand short- and long-term hiring needs.
• Develop hiring plans, agreed Global SLAs are aligned with the Business Goals.
• Stay informed about industry trends, market conditions, and emerging hiring practices & tool.
• Talent Sourcing & Pipeline Development.
• Build and maintain a strong pipeline of candidates for various key roles such as NPD, NPI, PDE, MPDE and many more.
• Develop and implement innovative hiring strategies using Market intelligence & Talent Mapping tools.
• Leverage a mix of sourcing channels: Internal/External career sites, social media hiring such as LinkedIn, TikTok, Instagram, Facebook etc., Job Boards such as JobStreet, Monster.
• Familiar with hiring tools such as HireEz, ZoomInfo.
• Leverage employee referrals, and University hiring.
• Employer Branding & Candidate Engagement.
• Position the company as an employer of choice in the Engineering, Tech and manufacturing space.
• Create content and campaigns targeting industry professional (e.g., webinars, blog posts, meetups, TechEvents).
• Craft compelling job descriptions and recruitment materials tailored for manufacturing, Production and Engineering professionals.
• Full-Cycle Recruitment.
• Manage end-to-end recruitment: sourcing, screening, interviewing, offers & compensation negotiation and onboarding.
• Collaborate with hiring managers to define role requirements and ideal candidate profiles.
• Implement structured interview processes, including technical assessments.
• Stakeholder Management.
• Act as the primary liaison between candidates and internal stakeholders.
• Provide regular hiring updates, metrics, and insights to leadership.
• Data-Driven Recruiting.
• Use analytics to track sourcing effectiveness, time-to-hire, offer acceptance rates, and pipeline health.
• Ensure Global Hiring Metrics, SLA and targets are aligned and achieved.
• Publish Daily / Weekly / Monthly / Quarterly reports on the efforts and progress.
• Optimize hiring funnel using recruitment metrics and KPI.
• Competencies.
• Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.