เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Meet Deadlines, High Responsibilities, Work Well Under Pressure, English

ประเภทงาน:

งานประจำ

• Prepare, rewrite and edit draft for technical documents, or supervise others who do this work.
• Read copy or proof to detect and correct errors in layout, spelling, punctuation, and syntax.
• Allocate print space for text, photos, and illustrations.
• Review and approve proofs submitted by graphic designer prior to submission to client or publication.
• Confer with management, translation and editorial staff members regarding overall workflow.
• Meet with clients to discuss projects and resolve problems..
• Good English skills (TOEIC 800 up).
• Logical thinking and good calculation skill.
• Very responsible and through person.
• Interest in technical knowledge. For example, CAD skill (familiar with 2D and 3D drawings) in industrial context.
• Good planning and management skills. For example, project management.
• Able to work under pressure. For example, sometimes you work at the client's office in Chonburi..
• บริษัท อาคากาเนะ (ไทยแลนด์) จำกัด เป็นบริษัทสัญชาติญี่ปุ่น เปิดให้บริการภายในไทยมานานกว่า 15 ปี โดยบริการของทางเราก็จะมีตั้งแต่ จัดการและแปรรูปข้อมูลในรูปแบบต่างๆ โดย output จะออกมาในรูปแบบของสื่อที่หลากหลาย รวมถึงรองรับการแปลในหลายภาษา ตามความต้องการของลูกค้า เช่น Catalog เอกสาร Engineering data คู่มือ ใบปลิว ข้อมูลสำหรับ Website วิดีโอ เป็นต้น รวมถึงมีบริการเสนอ Solution ทางด้าน IT ช่วยดูแล หรือ พัฒนาโปรแกรมต่าง ๆ ให้กับลูกค้าอีกด้วย ในส่วนของลูกค้าหลักที่ทำธุรกิจอยู่ด้วยกันในปัจจุบัน ก็จะเป็นบริษัทญี่ปุ่น ในอุตสาหกรรมต่างๆ ทั้งธุรกิจเครื่องปรับอากาศ เครื่องจักรกลการเกษตร ผู้ผลิตและจัดจำหน่ายเครื่องจักรและชิ้นส่วนต่างๆ เป็นต้น.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Professional publications, Teamwork, Good Communication Skills, Meet Deadlines, High Responsibilities, English

ประเภทงาน:

งานประจำ

• เรียบเรียงข้อมูลจากลูกค้า เพื่อลูกค้านำไปใช้งาน.
• ตรวจสอบและแก้ไขข้อผิดพลาดใน Layout ตัวสะกด เครื่องหมายวรรคตอน และไวยากรณ์.
• ติดต่อลูกค้าเพื่อหารือเกี่ยวกับ Project ที่ได้รับมอบหมายและแก้ไขปัญหาที่พบ..
• ยินดีรับเด็กจบใหม่ (หรือผู้สมัครที่มีประสบการณ์ทำงานใกล้เคียง 1 - 3 ปี).
• มีความสามารถในการจัดการเอกสารทางเทคนิค และมีทักษะการเขียนที่ดี.
• มีทักษะในการใช้คอมพิวเตอร์ และโปรแกรมสำนักงานพื้นฐาน (MS office, Google tools).
• ทักษะด้านภาษาอังกฤษ (TOEIC: 800~).
• มีความสนใจเกี่ยวกับความรู้เรื่องเครื่องจักรกลการเกษตร..
• บริษัท อาคากาเนะ (ไทยแลนด์) จำกัด เป็นบริษัทสัญชาติญี่ปุ่น เปิดให้บริการภายในไทยมานานกว่า 15 ปี โดยบริการของทางเราก็จะมีตั้งแต่ จัดการและแปรรูปข้อมูลในรูปแบบต่างๆ โดย output จะออกมาในรูปแบบของสื่อที่หลากหลาย รวมถึงรองรับการแปลในหลายภาษา ตามความต้องการของลูกค้า เช่น Catalog เอกสาร Engineering data คู่มือ ใบปลิว ข้อมูลสำหรับ Website วิดีโอ เป็นต้น รวมถึงมีบริการเสนอ Solution ทางด้าน IT ช่วยดูแล หรือ พัฒนาโปรแกรมต่าง ๆ ให้กับลูกค้าอีกด้วย ในส่วนของลูกค้าหลักที่ทำธุรกิจอยู่ด้วยกันในปัจจุบัน ก็จะเป็นบริษัทญี่ปุ่น ในอุตสาหกรรมต่างๆ ทั้งธุรกิจเครื่องปรับอากาศ เครื่องจักรกลการเกษตร ผู้ผลิตและจัดจำหน่ายเครื่องจักรและชิ้นส่วนต่างๆ เป็นต้น.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, Compliance, Automation, English

ประเภทงาน:

งานประจำ

• Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
• Provide data-backed recommendations to improve frameworks, SOPs, and training.
• Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
• Support audit design and automation efforts to reduce manual work and increase audit accuracy.
• Conduct site visits to validate on ground practices and identify gaps.
• Act as a subject matter expert for QA data and processes, supporting continuous improvement.
• Requirements Bachelor s degree in Business, Operations, or related fields.
• Minimum 2-4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
• Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
• Excellent communication and stakeholder management skills, both in Thai and English.
• Proactive, detail-oriented, and able to work independently.
• Willingness to conduct occasional on-site visits to hubs or warehouses.

ทักษะ:

Compliance, English

ประเภทงาน:

งานประจำ

• Proficiency in Thai and English (spoken and written).
• Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
• Strong communication, mentoring, and problem-solving skills.
• Ability to handle escalations and complex issues with professionalism.
• Flexible and adaptable to a fast-paced environment.
• Willingness to work onsite.
• Open to rotational shifts, weekends, and public holidays as required.
• Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
• Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
• Assist in training sessions, calibrations, and knowledge-sharing activities.
• Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
• Support the operations team in driving performance metrics and achieving client targets.
• Act as the go-to person for escalations, complex queries, and product/process clarifications.
• Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
• Provide feedback and reports to management on areas of improvement and best practices.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Japanese, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Japanese in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Japanese.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Indonesian in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Indonesian.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ทักษะ:

Compliance, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Manage and organize technical documentation, ensuring accuracy and compliance.
• Coordinate with suppliers on technical documents and updates.
• Complete customer/supplier questionnaires within the required timeframe.
• Ensure compliance with Thai and international food regulations.
• Prepare product samples and manage stock efficiently.
• Support cross-functional teams on technical matters.
• Perform other related tasks as assigned.
• Bachelor s degree in Food Science, Food Technology, or related field.
• Experience in Technical documentation management and Supplier communication.
• Knowledge of Thai and international food regulations.
• Responsible, detail-oriented, and able to meet deadlines.
• Ability to work both independently and collaboratively in a team.
• Strong organizational and communication skills.
• Good command of spoken and written English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Product Design, Automation, English

ประเภทงาน:

งานประจำ

• Analyze product design documents to understand business requirements and create comprehensive test plans and test cases.
• Conduct thorough manual testing of new features and existing functionalities on mobile applications, with a focus on ShopeePay related.
• Develop and maintain a foundational set of automation test scripts to assist in regression testing and early issue detection in the development lifecycle.
• Investigate, document, and report bugs clearly and effectively, ensuring issues are tracked and resolved.
• Collaborate with cross-functional teams, including product managers and developers, to ensure that features meet quality standards and local requirements are implemented correctly.
• Act as a subject matter expert, providing valuable user insights and practical solutions to enhance the product.
• Requirements Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Minimum of 1-3 years of experience in mobile app testing, with a strong background in manual quality assurance.
• Basic experience with or a strong interest in QA automation, including setting up and running test scripts.
• Solid understanding of quality assurance methodologies, tools, and concepts.
• Experience in e-commerce, Fintech, or backend systems is a significant plus.
• Highly goal-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
• Excellent analytical, problem-solving, and communication skills, with great attention to detail.
• Proficient in both written and spoken English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Thai in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Thai.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ประเภทงาน:

งานประจำ

• Inbound & Storage: Learn how we receive, sort, and store thousands of items from suppliers using smart logic and systems.
• Inventory Management: Help us keep our data 100% accurate through quarterly checks and smart item transfers within the warehouse.
• Order Fulfillment: Master the art of "Picking and Packing." You will ensure that customer orders are picked accurately and are in perfect condition.
• Quality Control & Troubleshooting: Become a problem-solver! You will handle "unhappy flows" fixing issues like damaged items, missing stock, or incorrect picks.
• Logistics Coordination: Work closely with SPX and other delivery partners to ensure every parcel starts its journey to the customer on time.
• Who We Are Looking For Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Fast Learners: You are curious and can pick up new systems and processes quickly.
• Problem Solvers: You enjoy fixing things and making processes better.
• Team Players: You like working with people and can communicate clearly.
• Resilient: You are comfortable working in a dynamic, high-energy warehouse environment.
• Why Join SCommerce? Hands-on Experience: Learn the "real" side of e-commerce logistics.
• Career Growth: We love promoting internal talent. This is your foot in the door!.
• Dynamic Culture: Work in a fun, fast-paced environment with a supportive team.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assurance, Project Management

ประเภทงาน:

งานประจำ

• Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
• 3 years of experience in Dense Wavelength Division Multiplexing (DWDM) or Transmission Control Protocol/Internet Protocol (TCP/IP) or system design operations methodology.
• Experience working with and directing field operation technicians, engineers, contractors, or vendors in a telecommunications environment.
• Experience in collaborating across multiple levels and functions along with the ability to influence the decision-making.
• As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.
• You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.
• The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
• We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
• Manage oversight and Quality Assurance (QA) of installation technicians for rack, stack and installation of networking equipment.
• Test and commission routers, optical transport equipment, and other network devices in new and existing network nodes across Google's global network.
• Generate implementation plans and provide technical leadership and guidance during deployment activities.
• Work with project management, network engineering, and rest of the Engineering team to identify in advance potential issues in network installations, including in the areas of facility power Alternating Current/Direct Current (AC/DC), cooling, security/access, rack layout, and cable management.
• Own network documentation, updating, and maintaining network drawings and plans.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Product Development, Product Design, Risk Management

ประเภทงาน:

งานประจำ

• Maintaining and updating the Design History Files for the IW portfolio during base-business projects.
• Coordinating and driving post launch reviews according to the agreed schedule.
• Providing subject matter expertise in medical devices to the wider R&D organisation and the business.
• Contributing to and executing project plans and other operational tools to ensure smooth delivery of base business projects.
• Identifying and solving problems, and determining best practices within medical device projects.
• Supporting the achievement and reporting of business KPIs and metrics relevant to the role.
• Your responsibilities.
• Plan, manage, and deliver project and post market activities to meet agreed timelines and milestones.
• Provide medical device subject matter expertise to the R&D PDM team and the wider R&D organisation.
• Lead a small team to ensure all deliverables meet required standards.
• Support ongoing improvements in quality and efficiency across projects.
• Contribute to defining functional best practices and strategy within relevant areas.
• Ensure all product development and maintenance activities are completed according to agreed timelines, and promptly communicate any risks or issues to the line manager.
• Work with cross functional internal and external teams to ensure technical milestones are achieved.
• Ensure all required product specifications and internal documentation are complete, current, and fully approved prior to implementation.
• Demonstrate a strong consumer mindset by understanding behaviours across different regions and applying these insights to product design and development.
• Lead the preparation, approval, and distribution of design control and risk management documentation throughout the product development lifecycle.
• Ensure all assigned activities comply with legislative, health, safety, and environmental requirements.
• Support team operations, including shared activities such as audit preparation.
• Assist the Senior Associate in measuring, tracking, and reporting team KPIs to senior management.
• The experience we're looking for.
• Minimum of an undergraduate degree in a scientific field relevant to the product technologies within the portfolio.
• Minimum of 3 years experience in either healthcare/FMCG product development or in the medical device industry, with focus on design control, risk management, or quality management.
• ISO 13485 - Quality management systems for medical devices, especially product realisation.
• ISO 14971 - Risk management for medical devices, or other risk management methodologies (e.g., FMEA).
• BS EN 62366 - Usability engineering for medical devices.
• Design controls.
• The skills for success.
• R&D, Product Lifecycle Management, Commercial Awareness, Business Partnership, Collaboration, Partnership building, Collaborator, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ทักษะ:

Java, Spring Boot, Apache

ประเภทงาน:

งานประจำ

• Experienced in Java Spring Boot (Software Engineer).
• Skilled in testing methodologies and tools (QA Engineer).
• Familiar with technologies like Apache Kafka.
• Excited about FinTech, digital banking, and innovation.
• Eager to tackle challenging projects that make an impact.
• Ready to build the future of FinTech with us?
• Apply for Software Engineer>>CLICKCLICK

ทักษะ:

Assurance, Automation, Javascript

ประเภทงาน:

งานประจำ

• Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
• Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
• Test Planning and Design: - Collaborate with product managers and developers to unde ...
• Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
• Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
• Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
• Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
• Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
• Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
• Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
• Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
• Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.

ทักษะ:

Assurance, Project Management, Automation

ประเภทงาน:

งานประจำ

• Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
• Design and create test cases and scripts to address business and technical use cases.
• Work closely with developers to design test criteria and develop automated tests.
• Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
• Perform both Manual and Automation testing, performance testing, End to End testing.
• Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
• Create documentation for QA process.
• Maintain regular and punctual attendance at work.
• Owns continuous improvement for existing and new processes.
• All other duties as assigned.
• Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
• Excellent verbal and written communication skills.
• Technical background and an understanding of software testing.
• Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
• Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously.
• Must be flexible, independent and self-motivated.
• Knowledge of Performance testing is an added advantage.
• Experience with some common QA testing tools and best practice.
• Strong desire to be part of a team and build great products.
• Location: True Digital Park, Bangkok.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• ตรวจสอบคุณภาพการตอบของทีม Customer Support และ AI เพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.
• ประเมินการสื่อสาร การให้ข้อมูล และการแก้ปัญหาให้ลูกค้าอย่างเป็นระบบ.
• วิเคราะห์ Root Cause ของปัญหา (เช่น Knowledge / Intent / Flow) เพื่อหาทางแก้ไขที่แท้จริง.
• พัฒนาและปรับปรุง FAQ, Snippet, Guideline และฐานความรู้ ให้ตอบลูกค้าได้ดีขึ้น.
• สร้าง Failure Case และ Insight เพื่อช่วยพัฒนาและ Retrain AI ให้ฉลาดขึ้น.
• สรุป Quality Report และ Insight ของปัญหาที่เกิดขึ้น เพื่อพัฒนาการบริการอย่างต่อเนื่อง.
• ให้ Feedback เชิงสร้างสรรค์กับทีมงาน และมีส่วนร่วมในการพัฒนามาตรฐาน QA ขององค์กร..
• งานนี้เหมาะกับคนแบบไหน.
• เป็นคน ใส่ใจคุณภาพและรายละเอียด มองเห็นจุดเล็ก ๆ ที่คนอื่นอาจมองข้าม.
• มี ทักษะการคิดวิเคราะห์ และสามารถมองเห็นภาพรวมของปัญหาได้.
• กล้าพูด กล้าให้ Feedback อย่างสร้างสรรค์ เพื่อช่วยให้ทีมพัฒนาขึ้น.
• เข้าใจทั้ง มุมมองลูกค้า และความท้าทายของทีมบริการ.
• สนใจการพัฒนา Customer Experience, Process Improvement หรือ AI Service Quality..
• พิจารณาเป็นพิเศษ.
• หากจบการศึกษาด้าน บัญชี หรือมีความเข้าใจงานบัญชี / SME.
• มีประสบการณ์ QA, Customer Support, หรือ Service Quality.
• เคยทำงานกับ AI Chatbot, Knowledge Base หรือระบบ Customer Support.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Graduated from bachelor's degree as minimum. Preferred related fields i.e. Chemical, Applied Chemical, Industrial Chemical, Chemistry.
• Minimum 1-2 years of working experience.
• Good English skill in both verbal and written.
• Able to work as shift work.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

ทักษะ:

Assurance, Risk Management, Automation

ประเภทงาน:

งานประจำ

• Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
• Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
• Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
• Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
• Drive automation adoption and innovation identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
• Provide technical guidance and review for automation implementations, including TypeScript-based test frameworks (e.g., Playwright, Cypress), ensuring maintainability, scalability, and alignment with QA standards.
• Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
• Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
• Coach, mentor, and grow a team of 6-12 QA Engineers, fostering ownership and technical excellence.
• Proactively identifies improvement opportunities in QA workflows, tools, or communication aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
• Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.
• 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
• Strong experience in functional testing, preferably in the banking or financial services industry.
• API testing (REST, JSON/XML, Postman or similar tools).
• Mobile application testing (Android/iOS platforms).
• Mini app testing (within super apps or embedded environments).
• Proven experience planning and executing E2E tests across complex system landscapes.
• Ability to align QA efforts with stakeholders across multiple teams and systems.
• Experience collaborating with automation teams or contributing to test automation planning.
• Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
• Solid understanding of QA processes, test management tools and defect tracking.
• Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
• Ability to work in fast-paced, cross-functional teams and manage multiple priorities.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• We're committed to bringing passion and customer focus to the business.
• รับแผนการผลิตรายวัน ทำแผนย่อยสำหรับการผลิตที่ได้รับมอบหมายตามแผนหลัก อุปกรณ์ เครื่องจักร วัตถุดิบ (Plan)
• จัดเตรียมวัตถุดิบ ทำ CIP เครื่องจักร และผสมเครี่องดื่มตามแผนที่กำหนดได้ถูกต้องตามสูตรการผลิต พร้อมตรวจสอบคุณภาพเครื่องดื่มแต่ละกระบวนการ ให้สอดคล้องกับระบบคุณภาพต่างๆ ตามที่บริษัทได้รับการรับรองได้ (Do)
• ตรวจสอบงานตามมาตรฐานกำหนด ค้นหาความผิดปกติที่เกิดขึ้นในงานผสมและเครื่องจักรในกระบวนการผลิตเครื่องดื่ม (Check)
• แก้ไขปัญหาเบื้องต้นที่ตรวจพบในการผสมและแจ้งหัวหน้างานรับทราบ, และกระบวนการแก้ไขป้องกันตามที่ได้รับมอบหมายในหน้าที่ ที่รับผิดชอบ (Action)
• สามารถซ่อมบำรุงเครื่องจักรเบื้องต้นได้ด้วยตนเอง (Autonomous) TPM activity
• งานอื่นๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา
• Perform other related duties as assigned.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.