เงื่อนไขการค้นหา

ทักษะ:

Japanese

ประเภทงาน:

งานประจำ

• Provide a high level of customer service for Club Points Owners through the Club Services centre, website and various communication channels, ensuring a high level of customer satisfaction.
• Ensure Club Owners Points and other reservations are handled in a timely, courteous and efficient manner.
• Handle all customer concerns or complaints to a satisfactory resolution.
• Establish and maintain an excellent working relationship with exchange companies, alliance partners, Minor Hotels and other MINOR departments.
• Encourage use of Club Resorts to achieve a high occupancy and maximum use of space.
• Bachelor degree (desirable).
• Excellent English and Japanese languages, both written and spoken forms. Other languages an advantage.
• Minimum of two (2) years relevant work experience.
• Prior experience in timeshare, vacation ownership, call center or hospitality-related business is strongly preferred.
• Excellent computer skills with a good understanding of reservation software systems.
• Strong customer service ethics. Ability to handle difficult situations and complaints from customers.
• Strong communication and written skills.
• Well organised, high level of attention to detail, ability to communicate effectively with other departments.
• Team member with strong work ethics, flexible in approach and supportive of others (essential).
• LI-AC1.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Negotiation, Leadership Skill, Thai

ประเภทงาน:

งานประจำ

• Drive revenue and profitability across Indian Weddings and assigned MICE segments; manage key accounts and opportunities, maximize conversion, upselling/cross-selling, and develop new markets and strategic partnerships.
• Lead the Indian Weddings segment by developing relationships with wedding planners, DMCs, agencies and event partners; create account plans, market strategies and action plans to generate new, repeat and referral business.
• Manage MICE enquiries from initial enquiry to confirmation, including qualification, ...
• Collaborate with Marketing and Commercial teams on campaigns, packages, promotions and sales materials; monitor market trends, competitors and customer insights to strengthen hotel positioning.
• Monitor revenue, conversion, pipeline, pace and account production; prepare forecasts and reports, identify performance gaps and implement corrective action plans in collaboration with Sales, Revenue and Commercial leadership.
• Lead key Indian Wedding, MICE and VIP site inspections; ensure effective presentation of hotel facilities and seamless handover to Weddings, Events and Operations, including clear communication of commercial and client requirements.
• Support, coach and develop team members; share market intelligence and sales best practices; collaborate across Sales, Revenue, Marketing, Weddings, Events, Catering, F&B and Operations to maximize business opportunities.
• Maintain accurate sales systems, reports and documentation; ensure compliance with hotel policies, pricing and contracting standards, obtain required approvals, protect confidentiality, and support additional responsibilities assigned by management.
• Minimum 5 years of hotel sales experience, with strong exposure to Indian Weddings and MICE; previous Assistant Director of Sales, Senior Sales Manager or equivalent experience preferred.
• Strong network with Indian wedding planners, MICE agencies, DMCs, corporate accounts and event organizers, with proven experience handling weddings, incentive groups, conferences and large-scale events.
• Strong understanding of the Indian Weddings and MICE market, including source markets, booking patterns, customer requirements and competitive landscape.
• Proven track record in business development, lead conversion, revenue achievement and key account growth.
• Strong negotiation, presentation, communication and closing skills.
• Experience in large-scale or complex hotel operations, with the ability to collaborate effectively with senior management, Revenue, Events, Operations and Reservations teams.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

English, Korean

ประเภทงาน:

งานประจำ

• Achieve the required targets, effectively and in a professional and honest manner.
• Be an active and punctual participant in all presentations and trainings,.
• Keep presentations and any other materials current, continue to develop and improve Club Presentation skills, through self-assessment, practice, and feedback provided by others.
• Prepare for daily appointments as necessary, follow and adhere to MiVC best practices when presenting to guests, build rapport and establish trust with guests throughout the entire presentation process,.
• Discover guests' needs through strategic questions and discussions to customize the Club Presentation,.
• Explain the features, advantages, and benefits of becoming a Club Points Owner, Suggest the appropriate Club Points Ownership Tier that would suit the guests' specific vacation needs, currently and in the future, and.
• Have a working understanding of financing options and all the details involved in Club Points Ownership to be able to answer questions clearly and concisely regarding Ownership, such as servicing issues, construction work, financing, maintenance, repairs, and appraisals.
• Treat all guests, whether they purchase or not, with the utmost respect and courtesy to ensure the highest levels of satisfaction.
• Always ensure that you represent the company in an ethical, moral, and professional manner, ensuring that the company and its associated brands are not compromised.
• Support the company's marketing strategies.
• Set and review performance goals weekly, monthly, and YTD. Adhere to the 'New Owner' quality assurance and follow-up procedures as determined by your direct report.
• Respect and interact with your colleagues to maintain a 'one team' ethos.
• Demonstrate a full understanding of MiVC's culture and processes.
• Assist in the development and mentoring of other VCs as requested.
• Maintain an awareness of current events (e.g., news, sports, music, culture) and MiVC destinations to foster relationship building with potential guests and owners.
• Perform other duties as assigned, which may include business travel.
• Achieve all required targets established as part of defined goals.
• Attain high internal and external guest satisfaction.
• Conduct professional presentations.
• Maintain high standards of grooming, personal hygiene, dress code, and punctuality.
• Perform as an active and engaged team member.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Risk Management, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• End-to-End New Format Launch & Business Leadership Autonomy to run the club venture launch in Thailand: strategy finalisation, pre-opening setup, grand opening, and post-launch scaling. Lead the entire new club format build-out, replicating and adapting the club-style warehouse club model to fit Thailand market.
• Commercial Leadership Own commercial strategy, membership value proposition, merchandising & product assortment, pricing, private label development, member acquisition & retention, marketing, category planning, supplier sourcing and P&L delivery. Drive ...
• Operations Leadership Oversee all club store operations: inbound supply chain, warehouse & in-store operations, inventory management, store layout, staffing & labour planning, quality control, loss prevention, member service, and daily club execution. Establish standard operating procedures aligned with warehouse club best practices.
• Cross-functional Team Building & Management Build and lead the local Thailand core team covering merchandising, operations, membership, supply chain and finance. Set organisation structure, hire key managers, define KPIs, develop talent and drive team culture. Manage vendor, landlord, supplier and regulatory stakeholder relationships.
• Market Adaptation & Business Optimisation Translate club operating and commercial playbooks into the Thai market, adapting product range, member benefits, operational workflows and cost structure for local consumer behaviour, regulations and supply landscape. Monitor market competition, identify risks and propose corrective actions to hit business targets.
• Reporting & Stakeholder Alignment Prepare regular business performance dashboards and updates for regional/group leadership. Align investment plans, capital expenditure and business roadmap with headquarters.
• Mandatory: Direct working experience at clubs, with proven track record covering both operations and commercial domains (merchandising, membership, store operations, P&L).
• Deep hands-on experience launching or scaling warehouse / membership club retail format.
• End-to-end business leadership experience, comfortable owning P&L and acting as a general business leader / mini-CEO for a retail format.
• Strong commercial acumen: category assortment, private label, membership business model, pricing and margin management.
• Solid operations expertise: warehouse club supply chain, inventory, store operations, pre-opening and launch management.
• Experience building and leading multi-functional teams in a cross-border / international retail expansion context.
• Fluent in English.
• Willing to be based full-time in head office, Bangkok, Thailand.
• Competencies.
• Entrepreneurial mindset, hands-on execution capability to build a business from scratch.
• Strategic thinking balanced with strong operational delivery.
• Excellent cross-cultural communication and stakeholder management.
• Strong financial & P&L literacy, able to make commercial trade-off decisions.
• Problem-solving and risk management for greenfield market launch.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Microsoft Office, Problem Solving, Power point, Automation

ประเภทงาน:

งานประจำ

• Follow daily, weekly, monthly objectives and communicate them to direct employees.
• Manage and Control of daily production based on the defined targets (OEE, Productivity, IDC, Delivery, and OT).
• Co-operate with cross-functional team to full-fill the production volume and achieve SQCD target.
• Support troubleshooting analyzing root causes of failures and solving them, if necessary, suggestion of improvements.
• Review and Proof Production data record (M/C check sheet, 5S, Tool life, 4M, Parameter and so on).
• Lead people to follow the standards to fulfill BPS requirement on the shop floor (Point CIP, SMC, LPC, 14Q Basics, 4M, QAM, FMEA-Linewalk).
• Ensure the safe use of equipment and schedule regular maintenance and calibrations.
• Train new employees on how to safely use machinery and follow procedures/ Maintain skill matrix and coordinate proper trainings.
• Lead of shopfloor production meeting (Component area, Main assembly, Final assembly and Audit room).
• Keep and maintain the plant standards in shopfloor (Safety, 5s, BPS, Pull principle, ISO14001, IATF16949).
• Manage and support HR function (Vacations, leaves, absenteeism).
• Advise and motivate direct associate for small improvement activity.
• Bachelor's degree in any related field.
• Have 3-5 years of work experience as a Leader position in automation field.
• Experience leading cross-functional teams for quality improvement and complaint management.
• Have leadership, quality mindset, entrepreneurial mindset and problem solving skills.
• Have knowledge of IATF 16949 and ISO14001 requirements and Core Tools (Point CIP, SMC, LPC, 14Q Basics, 4M, QAM, and FMEA).
• Proficient in Microsoft Office 365 (Excel, PowerPoint, Word).
• Good communication skills in English.
• Your future job offers you.
• Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.
• Make it happen.
• Send us your application by using the I'm interested button!.
• Interested applicants are invited to submit your CV, current & expected salary, and contact information.

ทักษะ:

Social media, Flash, Thai

ประเภทงาน:

งานประจำ

• Anantara Layan Phuket Resort.
• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.
• Founded in 2001 in Thailand, we have since expanded across the world, welcoming gues ...
• Ensure correct set-up and monitoring of e-commerce and distribution systems, OTAs, GDS, metasearch, and direct booking platforms, including social media.
• Set and execute strategies to hit revenue goals and boost conversion rates.
• Support dynamic pricing, flash sales, and ad hoc campaigns to capture demand and maximize occupancy.
• Improve website layouts, page speed, and navigation to make buying easy.
• Create and launch campaigns to increase online traffic and conversion rates.
• Synchronise with Revenue Team to analyze market trends, competitor pricing, and OTA data to set rate strategies and increase competitiveness.
• Monitor and evaluate campaign ROI, adjusting strategies for stronger performance.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management, Risk Management, Recruitment, Tableau, YouTube

ประเภทงาน:

งานประจำ

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business.
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners.
• Revenue optimization initiatives through distribution and pricing experiments content improvements.
• Enabling and supporting account management teams with tools, documentation and efficient processes.
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners.
• Credit risk management.
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders,.
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.
• A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on.
• This position is based in Bangkok.
• 7+ years of experience demonstrated ability to lead cross functional strategy or program initiatives end to end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience.
• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools.
• Strong critical thinking, strategic thinking and problem-solving skills.
• Fluent in English with strong stakeholder management skills.
• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins.
• Independent and self-driven.
• Able to move fast and adapt well with changes.
• Experience with SQL and Tableau.
• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills.
• Experience in go-to-market initiatives implementation.
• Singapore.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Leadership Skill, ISO 14001, Assembly, Japanese

ประเภทงาน:

งานประจำ

• Follow daily/weekly/monthly objectives and communicate them to direct employees.
• Manage and Control of daily production based on the defined targets (OEE, Productivity, IDC, Delivery, OT, 0-Safety, KPR/KPI internal).
• Co-operate with cross-functional team to full-fill the production volume and acceive SQCD target.
• Troubleshooting analyzing root causes of failures and solving them, if necessary, suggestion of improvements.
• Review and Proof Production data record (M/C check sheet, 5S, Tool life, 4M, Parameter and so on).
• Leading people to follow the standards to fulfill BPS requirement on the shop floor (Point CIP, SMC, LPC, 14Q Basics, 4M, QAM, FMEA-Line walk).
• Ensure the safe use of equipment and schedule regular maintenance and calibrations.
• Train new employees on how to safely use machinery and follow procedures/ Maintain skill matrix and coordinate proper trainings.
• Leading of shopfloor production meeting (Component area, Main assembly, Final assembly and audit room).
• Keep and maintain the plant standards in shopfloor (Safety, 5s, BPS, Pull principle, ISO14001, IATF16949 and ect.
• Manage dHC (Vacations, leaves, ausentisim).
• Advise direct associate for small improvement activity.
• Education.
• Bachelor's degree or higher.
• Fluent in Japanese and able to communicate effectively.
• At least 5 years of experience in a leadership position in the automation field.
• Technical, Methodological, Process, and Product Competence.
• Quality Mindset.
• Leadership Skills.
• Social Competence.
• Problem-Solving Skills.
• Systematic Thinking.
• Entrepreneurial Mindset.
• Functional Competence.
• Soft Skills.
• Your future job offers you.
• Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.
• Make it happen.
• Send us your application by using the I'm interested button!.
• Interested applicants are invited to submit your CV, current & expected salary, and contact information.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quality Assurance, Leadership Skill, Assurance, Teamwork, English

ประเภทงาน:

งานประจำ

• Oversee and direct all F&B outlets, including restaurants, bars, banquets, and room service, ensuring consistent service excellence and operational efficiency.
• Develop and implement F&B concepts, promotions, and menus in collaboration with the Executive Chef to enhance guest satisfaction and revenue.
• Ensure that all F&B operations comply with brand standards, hygiene, and safety regulations (HACCP).
• Monitor daily operations, guest feedback, and quality standards through inspections and service observations.
• Optimize resources and staffing levels to maintain productivity and profitability.
• Manage relationships with key guests, suppliers, and business partners to support operations.
• Ensure accurate POS setup, billing procedures, and control systems are in place for revenue accuracy.
• Financial & Business Management.
• Prepare, manage, and monitor the annual F&B budget, revenue forecasts, and cost control measures.
• Analyze financial reports, identify performance gaps, and implement corrective actions.
• Monitor and control expenses, food and beverage costs, and inventory levels to achieve targeted profitability.
• Collaborate with Sales & Marketing to plan promotions, special events, and packages to maximize business opportunities.
• Ensure compliance with all local regulations, licenses, and hotel financial policies.
• Guest Experience & Quality Assurance.
• Ensure consistent delivery of high-quality food, beverage, and service standards across all outlets.
• Handle guest feedback and complaints professionally, ensuring prompt resolution and service recovery.
• Develop strategies to improve guest satisfaction scores (Trust You / ALL Heartist Feedback).
• Maintain visibility in the outlets, engaging with guests to enhance their experience.
• Team Leadership & Development.
• Lead, train, and motivate the F&B team to achieve operational excellence and strong guest engagement.
• Conduct regular meetings and performance reviews with outlet managers and supervisors.
• Identify and develop internal talent through mentoring and succession planning.
• Promote teamwork, open communication, and a positive work environment across all outlets.
• Ensure that training plans and service standards are consistently implemented.
• Health, Safety & Sustainability.
• Ensure full compliance with fire, life safety, hygiene, and sanitation regulations.
• Promote sustainability initiatives within the F&B operations in line with Accor Planet 21 standards.
• Maintain equipment and facilities in collaboration with Engineering to ensure safety and operational readiness.
• Other.
• Maintain a professional appearance and behavior consistent with Accor standards.
• Attend meetings, briefings, and training sessions as required by the General Manager.
• Be fully aware of hotel emergency procedures and crisis management plans.
• Perform other reasonable duties as assigned by the General Manager.
• Main Complexity/Critical issues in the Job.
• Ensuring a balance between guest satisfaction, team performance, and financial profitability.
• Leading multiple outlets and large teams while maintaining brand consistency and service quality.
• Responding effectively to changing market conditions and guest preferences.
• Knowledge and Experience.
• Bachelor's Degree in Hotel or Business Management, or related field.
• Minimum 5-7 years of F&B management experience, with at least 2 years in a leadership role within hospitality.
• Proven experience in managing multi-outlet operations, banquet service, and cost control.
• Strong financial acumen and analytical skills.
• Good knowledge of HACCP, food safety, and local health regulations.
• Proficient in MS Office, POS systems, and hotel management software.
• Excellent command of English and Thai (written and spoken).
• Competencies.
• Strong leadership, interpersonal, and communication skills.
• Guest-focused, with a passion for service excellence.
• Business-minded, with the ability to drive performance and profitability.
• Strategic thinker with operational discipline.
• High integrity and professionalism.
• Well-presented and groomed at all times.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Industry trends, Architecture, Leadership Skill, HACCP, English

ประเภทงาน:

งานประจำ

• Create and implement innovative cocktail menus and signature beverage experiences that reflect the Mercure brand.
• Drive beverage creativity, quality, consistency, and guest satisfaction.
• Train, mentor, and develop bartenders and service team members to achieve excellence in product knowledge and service delivery.
• Monitor beverage cost, inventory, ordering, and stock control to maximize profitability.
• Analyze beverage performance and implement strategies to increase revenue and guest engagement.
• Collaborate with Culinary and Food & Beverage teams on promotions, events, seasonal menus, and special activations.
• Maintain strong relationships with suppliers and beverage partners.
• Ensure compliance with HACCP, hygiene, safety, and Accor brand standards.
• Stay informed on industry trends, emerging spirits, cocktail innovations, and luxury guest preferences.
• Support sustainability initiatives through responsible sourcing and waste management practices.
• Assist the Food & Beverage Manager in developing and executing the resort's beverage strategy.
• Bachelor's Degree in Hotel or Business Management, or related fiel.
• Minimum 3-5 years of mixology experience, including at least 2 years in a leadership role.
• Previous experience in a luxury hotel, resort, upscale bar, beach club, or internationally recognized hospitality venue preferred.
• Strong knowledge of cocktails, spirits, wines, beers, and current beverage trends.
• Proven experience in beverage menu development, costing, inventory management, and revenue optimization.
• Ability to inspire, coach, and develop a high-performing team.
• Strong leadership, communication, and interpersonal skills.
• Creative mindset with a passion for delivering unique guest experiences.
• Results-oriented with strong commercial awareness.
• English is mandatory.
• Additional Information.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Social media, Photography, Videography, English, Thai

ประเภทงาน:

งานประจำ

• Brand, Creative & Lifestyle Marketing.
• Own the hotel's marketing expression and ensure a clear, distinctive and consistent personality.
• Ensure marketing and communications are aligned with Accor and applicable brand guidelines, while encouraging creative interpretation and fresh thinking.
• Develop compelling visual and written content that communicates the hotel's lifestyle, mood, experiences and sense of place.
• Manage creative briefs and quality of photography, videography, design and content.
• Avoid generic or overly corporate communication and continuously seek more engaging and authentic ways to tell the hotel's story.
• Maintain a high-quality library of approved creative assets.
• Destination & Local Storytelling.
• Bring the local destination, culture, food, people, history and lifestyle into the hotel's content and communications.
• Identify local creators, businesses, experiences and stories that can strengthen the hotel's positioning.
• Build relevant relationships within the local community and with media and content creators.
• Own the marketing calendar, including relevant local, national and international cultural moments.
• Digital & Commercial Performance.
• Develop and execute the annual Marketing & Communications plan and manage the related budget.
• Drive performance across website, social media, CRM, loyalty and other direct channels.
• Work closely with Sales, Revenue and Reservations to support demand, direct bookings, occupancy and revenue.
• Develop targeted campaigns around need periods, F&B, experiences, events and commercial opportunities.
• Monitor results and continuously adapt activity based on performance and market trends.
• PR & Communications.
• Manage PR, media relations, influencer collaborations and relevant partnerships.
• Identify genuine stories and experiences within the hotel that can generate meaningful exposure.
• Ensure all external communication is engaging, accurate and aligned with the hotel's positioning.
• Work closely with F&B and Operations to create content around the hotel's experiences and offerings.
• Team & Creative Partners.
• Lead, coach and develop the marketing team with a focus on creativity, accountability and quality.
• Build and manage a strong network of photographers, videographers, designers, agencies and other creative partners.
• Ensure external partners understand the brand and deliver work to the required standard.
• Key Expectations The Manager is expected to balance brand consistency with creative freedom. Brand guidelines should provide the foundation, not limit creativity.
• Distinctive - recognizably ours.
• Relevant - connected to our guests and destination.
• Creative - fresh, unexpected and engaging.
• Authentic - reflecting the real hotel and local community.
• Commercial - contributing to demand, revenue and direct business.
• Main Challenges.
• Balancing creative ideas with brand alignment.
• Building a distinctive lifestyle identity while maintaining brand consistency.
• Turning local culture and destination experiences into authentic storytelling.
• Balancing short-term commercial requirements with long-term brand development.
• Maintaining consistent quality across multiple channels and creative partners.
• Knowledge & Experience.
• Bachelor's Degree in Marketing, Communications, Creative Industries or related field.
• Minimum 5 years' relevant marketing and communications experience, preferably in hospitality, lifestyle, resort or design-led environments.
• Strong digital, social media, content, PR and CRM experience.
• Strong knowledge of Instagram, TikTok and visual-first platforms.
• Experience working with photographers, videographers, designers and creative agencies.
• Good understanding of hotel commercial performance.
• Strong appreciation of Thai culture, local communities and destination storytelling.
• Excellent written and spoken English and Thai.
• Core Competencies.
• Creative & strong visual eye.
• Lifestyle and destination mindset.
• Strong brand understanding.
• Commercially driven.
• Culturally curious.
• Proactive and accountable.
• Excellent attention to detail.
• Agile and adaptable.
• Strong communicator and team player.
• Role Definition.
• The Marketing & Communications Manager is the storyteller, creative guardian and commercial marketer of the hotel - making the property visible, desirable, relevant and memorable while connecting the brand with its destination, community and guests.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Industry trends, Leadership Skill, Mandarin, English, Russian

ประเภทงาน:

งานประจำ

• Lead and oversee daily bar operations across the resort's outlets.
• Create and implement innovative cocktail menus and signature beverage experiences that reflect the Pullman brand.
• Drive beverage creativity, quality, consistency, and guest satisfaction.
• Train, mentor, and develop bartenders and service team members to achieve excellence in product knowledge and service delivery.
• Monitor beverage cost, inventory, ordering, and stock control to maximize profitability.
• Analyze beverage performance and implement strategies to increase revenue and guest engagement.
• Collaborate with Culinary and Food & Beverage teams on promotions, events, seasonal menus, and special activations.
• Maintain strong relationships with suppliers and beverage partners.
• Ensure compliance with HACCP, hygiene, safety, and Accor brand standards.
• Stay informed on industry trends, emerging spirits, cocktail innovations, and luxury guest preferences.
• Support sustainability initiatives through responsible sourcing and waste management practices.
• Assist the Director of Food & Beverage in developing and executing the resort's beverage strategy.
• Minimum 3-5 years of mixology experience, including at least 2 years in a leadership role.
• Previous experience in a luxury hotel, resort, upscale bar, beach club, or internationally recognized hospitality venue preferred.
• Strong knowledge of cocktails, spirits, wines, beers, and current beverage trends.
• Proven experience in beverage menu development, costing, inventory management, and revenue optimization.
• Ability to inspire, coach, and develop a high-performing team.
• Strong leadership, communication, and interpersonal skills.
• Creative mindset with a passion for delivering unique guest experiences.
• Results-oriented with strong commercial awareness.
• English is mandatory.
• Thai is a real plus.
• Knowledge of Accor standards is an advantage.
• A third language such as Russian, Mandarin, or German would be beneficial.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Opportunity to grow and develop within your property and across the world.
• Access to Accor's learning and development programs.
• Ability to contribute to the local community through Corporate Social Responsibility and ESG initiatives.
• Work in one of Phuket's most beautiful beachfront resort destinations.
• Be part of a passionate Food & Beverage team dedicated to creating exceptional guest experiences.
• Why Join Pullman Phuket Panwa?.
• This is a unique opportunity for a creative beverage professional to shape and elevate the cocktail culture at one of Phuket's leading beachfront resorts. If you are passionate about mixology, leadership, innovation, and delivering unforgettable guest experiences, we would love to hear from you.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Power point, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Organize and coordinate special events, VIP arrivals, and personalized guest experiences according to guest preferences.
• Monitor guest satisfaction and feedback and implement appropriate actions to improve the overall guest experience.
• Train, coach, and support team members in guest relations, service standards, and hospitality best practices.
• Maintain accurate guest records, preferences, and special requests in the hotel management system to support personalized service.
• Assist in developing and implementing initiatives to improve guest satisfaction, engagement, and loyalty.
• Handle guest complaints and concerns professionally, ensuring timely resolution and appropriate follow-up.
• Coordinate closely with Front Office, Housekeeping, Food & Beverage, Concierge, and other departments to ensure seamless guest service.
• Manage guest communications, including correspondence, special requests, pre-arrival arrangements, and follow-up.
• Monitor service quality and ensure compliance with Novotel service standards and hotel policies across all guest touchpoints.
• Assist in coordinating concierge services, transportation, activities, and other guest requests.
• Support the Guest Relations Manager in maintaining high levels of guest satisfaction and operational efficiency.
• Knowledge and Experience.
• Diploma in Tourism / Hospitality Management.
• Minimum 2 years of relevant experience in a similar capacity.
• Excellent reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Good working knowledge of MS Excel, Word, & PowerPoint.
• Competencies.
• Strong leadership, interpersonal and training skills.
• Good communication and customer contact skills.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management, Risk Management, Recruitment, Tableau, YouTube

ประเภทงาน:

งานประจำ

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business.
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners.
• Revenue optimization initiatives through distribution and pricing experiments content improvements.
• Enabling and supporting account management teams with tools, documentation and efficient processes.
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners.
• Credit risk management.
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders,.
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.
• A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on.
• This position is based in Bangkok.
• 7+ years of experience demonstrated ability to lead cross functional strategy or program initiatives end to end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience.
• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools.
• Strong critical thinking, strategic thinking and problem-solving skills.
• Fluent in English with strong stakeholder management skills.
• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins.
• Independent and self-driven.
• Able to move fast and adapt well with changes.
• Experience with SQL and Tableau.
• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills.
• Experience in go-to-market initiatives implementation.
• Singapore.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Oversee the daily operations of the engineering department, including preventive and corrective maintenance.
• Perform regular inspections of the property's mechanical systems and infrastructure.
• Collaborate with the Director of Engineering on long-term projects, such as renovation and upgrades.
• Ensure compliance with all local safety and environmental regulations.
• Bachelor's degree in Engineering, Facilities Managements, or a related field (Preferred).
• Proven experience of building systems, maintenance practices, and safety standards.
• Excellent problem-solving skills and ability to prioritize tasks.
• Fluency in Thai and English is required.
• 2 years at a similar position.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Microsoft Office, Service-Minded, Leadership Skill, Energetic

ประเภทงาน:

งานประจำ

• Guest Experience & Engagement.
• Team Supervision & Training.
• Facility & Equipment Management.
• Administration & Reporting.
• JOB QUALIFICATIONS.
• Bachelor's degree or Diploma in Sports Management, Physical.
• Education, Recreation Management, Hospitality Management, Tourism, or a related field.
• Relevant professional certifications in fitness, sports, swimming, lifeguarding, or first aid will be an advantage.
• Minimum 2-3 years of relevant experience in Recreation, Sports, Fitness, Leisure, or hotel operations.
• Previous supervisory experience in a hotel, resort, sports club, fitness center, or leisure facility is preferred.
• Experience in managing swimming pool, beach, gym, kids club, or recreational activities is an advantage.
• Skills & Competencies.
• Strong guest service and interpersonal skills.
• Good leadership, coaching, and team management skills.
• Good communication skills in English; additional languages are an advantage.
• Good knowledge of recreation and sports activities.
• Strong safety awareness and ability to respond to emergencies.
• Good problem-solving and decision-making skills.
• Ability to organize and coordinate multiple activities simultaneously.
• Energetic, proactive, friendly, and service-minded personality.
• Basic computer skills, including Microsoft Office and relevant hotel systems.
• Physical & Professional.
• Physically fit and able to work in outdoor and recreational environments.
• Comfortable working flexible hours, weekends, public holidays, and shifts when required.
• Able to participate in or demonstrate recreational and sports activities when necessary.
• Strong attention to cleanliness, grooming, safety, and professional appearance.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Leadership Skill, Budgeting

ประเภทงาน:

งานประจำ

• Support the General Manager in achieving budgeted revenue, GOP, and profit targets.
• Monitor financial performance including forecasting, cost control, and productivity levels.
• Review monthly P&L statements and recommend corrective actions.
• Drive revenue enhancement and cost optimization initiatives.
• Participate in budgeting and strategic planning processes.
• Operation.
• Oversee daily hotel operations to ensure efficiency and service excellence.
• Ensure compliance with brand standards, policies, and local regulations.
• Monitor guest satisfaction scores and implement service improvement plans.
• Handle escalated guest complaints and ensure proper service recovery.
• Lead Executive Committee meetings in the absence of the General Manager.
• Ensure effective Manager-On-Duty coverage.
• Team Management.
• Provide leadership, coaching, and direction to Department Heads.
• Drive employee engagement and promote a positive working culture.
• Support talent development, succession planning, and performance management.
• Ensure manpower planning aligns with business volume.
• Foster cross-department collaboration.
• Main Complexity / Critical Issues in the Job.
• Managing multi-department operations simultaneously.
• Balancing guest satisfaction with financial performance.
• Handling crisis situations (guest incidents, operational disruptions, compliance matters).
• Managing diverse teams with different operational priorities.
• Meeting owner and corporate expectations while maintaining operational integrity.
• Knowledge and Experience.
• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Minimum 8-10 years of progressive hotel operations experience.
• At least 2-3 years in senior management role (e.g., Director of Operations, Rooms Division Manager, EAM).
• Strong financial acumen and understanding of hotel KPIs.
• Experience in branded international hotel environment preferred.
• Competencies.
• Leadership & People Management.
• Strategic Thinking.
• Financial Acumen.
• Operational Excellence.
• Guest Focus.
• Decision Making & Problem Solving.
• Communication & Influencing Skills.
• Crisis Management.
• Business Acumen.
• Results-Oriented.

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Position Overview.
• The Assistant Building Manager supports the Building Manager in overseeing the daily operations, maintenance, and administration of commercial properties. This role ensures buildings are operated efficiently, safely, and in compliance with all applicable regulations while delivering exceptional service to tenants and stakeholders.
• Operations Management Assist in managing day-to-day building operations including HVAC, electrical, plumbing, life safety systems, and general maintenance activities. Conduct regular property inspections to identify maintenance needs and ensure compliance with safety standards. Coordinate with engineering staff and contractors to ensure timely completion of work orders and preventive maintenance schedules.
• Tenant Relations Serve as a point of contact for tenant inquiries, requests, and concerns, ensuring prompt and professional resolution. Conduct tenant walkthroughs and coordinate move-in/move-out activities. Foster positive relationships with tenants to enhance satisfaction and retention.
• Vendor and Contractor Coordination Assist in managing relationships with third-party service providers, contractors, and vendors. Monitor contractor performance to ensure quality work and adherence to building standards. Review and track service contracts and vendor invoices for accuracy.
• Administrative Support Maintain accurate records of building operations, maintenance activities, inspections, and incidents. Assist with budget tracking and expense reporting. Prepare reports on building performance, occupancy, and maintenance activities for management review.
• Safety and Compliance Ensure compliance with building codes, health and safety regulations, and company policies. Participate in emergency preparedness planning and respond to emergency situations as needed. Conduct regular safety inspections and coordinate required testing of life safety systems.
• Financial Administration Assist with budget preparation and monitoring of operating expenses. Review and process invoices and purchase orders. Support lease administration activities including rent collection follow-up and CAM reconciliations.
• On-site - Phuket, Thailand.
• If this.
• resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and.
• what you bring.
• to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Are you a passionate foodie and mixologist who is not afraid of thinking outside the box? Then, we have the job for you! As a Asst. Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level to support Director of F&B.
• In 3-4 bullet points, showcase the benefits and perks of working at the property.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies and the opportunity to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference in the local community through our Corporate Social Responsibility activities.
• Lead, mentor and train the Food & Beverage Operations team.
• Ensure Food & Beverage relevant brand standards are maintained.
• Strategize on new products and service offerings.
• Create unforgettable experiences for our guests".
• Service focused personality is essential and previous leadership experience required.
• Proven ability to build and maintain good relationships with all stakeholders.
• Communicate thoughts, actions and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture and set the scene for high performance.
• In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.
• Note: Customization may be included for any specific local or legislative requirements, such as work permits.
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• across group, transient, wholesale, and catering/banquet segments, with clear accountability for revenue growth, market share, and segment mix optimization.
• Develop and execute strategic sales plans.
• aligned with the hotel's commercial objectives, including annual targets, budgets, forecasts, and performance tracking.
• Proactively generate new business opportunities.
• and strategic partnerships, focusing on key source markets and high-value segments.
• Strengthen account management and sales effectiveness., ensuring a healthy pipeline, proactive client engagement, and conversion of qualified leads.
• Work closely with the Marketing Manager.
• to align sales initiatives with campaigns and demand generation, while maintaining clear ownership of revenue delivery.
• Continuously monitor market trends, competitor positioning, and demand patterns., adapting sales strategies to maximize performance.
• Collaborate with Accor regional and corporate teams.
• to ensure alignment with brand strategy, leverage commercial tools, and support overall business performance.
• Minimum 5 years of sales management experience., or at least 2 years in a similar leadership role, with a proven track record in driving revenue performance.
• Strong commercial acumen., with a solid understanding of market dynamics, distribution channels, and business drivers.
• Excellent command of English., both written and spoken, with strong communication and presentation skills.
• Proven ability to build and maintain strong client relationships., with a customer-focused mindset.
• Strong leadership, strategic thinking, and interpersonal skills., with the ability to influence and collaborate across teams.
• Based in Phuket or Bangkok., with flexibility to travel as required.
• Please send your enquiry or CV directly to [email protected].