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āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Sales, Market Research, Customer Relationship Management (CRM), Thai, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Identify, develop, and close new business opportunities by offering tailored people development solutions to clients.
- Drive sustainable revenue through client acquisition and expanding existing accounts to meet sales targets.
- Serve as a trusted advisor, managing end-to-end engagements and ensuring the delivery of effective solutions.
- Keep abreast about industry trends, market demands, and emerging people development practices.
- Build and maintain strong relationships with HR leaders, decision-makers, and other key stakeholders to drive revenue growth.
- What experience do I need?.
- 0-8 Years in business analyst, consultative selling, or business development - preferably in a professional service industry.
- Fresh Graduate Welcome.
- What competencies should I have?.
- Strong prospecting skills.
- Exemplary phone manner.
- Consultative sales ability.
- Comfort in selling over the phone to consumers (B2C).
- Exceptional interpersonal and communication skills.
- Ability to network - connections to business communities.
- What are the must haves ?.
- Are fluent in business level of Thai and English.
- Value teamwork and collaboration.
- Potential and/or Interest to become trainer.
- University or College Degree in any relate field.
- What benefits would I receive?.
- Dale Carnegie s extensive training opportunities for personal and professional development.
- Highly global, professional, top quality and fun working environment.
- Breakthroughs for personal and career development.
- What is the compensation plan?.
- Salary structure with bonus program.
- Overrides on individual and team success and year-end bonus package.
- World-class benefits and welfare for all Gens.
- Trainer professional package when become a certified trainer.
- Interested applicants, please apply online at http://www.dalecarnegie.com/careers/ AND send your resume to [email protected]
- Dale Carnegie Thailand.
- 195 One Bangkok Tower 4, 15th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ40,000 - āļŋ50,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and execute strategic plans to support the growth and profitability of the High-Rise business.
- Identify business opportunities, market trends, and competitive positioning to support long-term business objectives.
- Lead strategic projects, including market entry, product strategy, pricing strategy, and business transformation initiatives.
- Collaborate with cross-functional teams to align strategic priorities and execution plans.
- Executive Decision SupportGather, consolidate, and analyze internal and external business data to provide actionable insights for senior management and C-Level executives.
- Prepare executive presentations, board papers, business reviews, and strategic recommendations.
- Develop financial and business models to evaluate investment opportunities, project feasibility, and business performance.
- Monitor key business performance indicators and provide recommendations to improve operational and financial outcomes.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
āļāļąāļāļĐāļ°:
Microsoft Office, Social media, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
- Become and remain knowledgeable about social media products and community standards.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Review the reported content within agreed turnaround times and standards of quality.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team.
āļāļąāļāļĐāļ°:
Microsoft Office, Project Management, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Front-to-back office operation business analysis and business processes review, redesign and optimisation.
- Transformational change across a Financial Services organization (core banking solution implementation, technology / digital integration and cost optimisation).
- Establishment of Shared Services Centre and outsourcing function.
- Enabling technology / digital implementations like RPA, and FinTech related solutions.
- Work closely with the engagement team, Manager and client representative to deliver the projects.
- Act as the daily contact point for the clients.
- About you.
- Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
- Strong analytical, interpersonal, written and verbal skills.
- A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
- Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across Financial Services.
- The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
- Strong Microsoft Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
- Strong presentation sk ills and group facilitation.
- Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
- Excellent English and Thai written and verbal communication skills.
- Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders.
- Experience in operations excellence roles such as digital process optimisation.
- Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate /Institutional Banks, Insurance, Asset Management, Capital Markets).
- Experience in Operations and Project Management office.
- Prior project management experience.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
āļāļąāļāļĐāļ°:
Oracle, Software Development, Risk Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Collaborate with counterpart business stakeholders / users in identifying / acquiring / finalizing requirements and conceptual solutions to support new/change of business requirements including workshop facilitation.
- Producing essential documentations to record business requirements, data requirements, functional specification hence subsequent teams can design solutions to acquire data from related source systems and feed into applications that work with existing solution.
- Must have experience in implementing Oracle FAH or GL module.
- For the scope of work.
- Work closely with business stakeholders /users in requirement gathering, Fit/Gap Analysis and translate into essential documents along with each Software Development Life Cycle (SDLC) phases.
- Work closely with system analyst to perform technical analysis and provide suitable solutions based on existing system functionalities with respect to the new/change of business.
- Compose / Review the functional designs together with system analyst to ensure that all business requirements have been captured and reflected onto the solution design.
- Collaborate with UAT team to define test cases, scenarios, and data sets for validating the functionality. Participate in testing activities and assist in resolving any issues or defects identified.
- Hand-on execution is required in term of data profiling and application configuration.
- Take ownership of assigned Financial and Risk functionalities, and be able to support business teams as a subject matter expert.
- Business analyst is expected to act as a project manager (or assistant project manager), and be able to conduct / manage small size projects with following responsibilities.
- Apply now if you have these advantages.
- Bachelor or Higher qualifications within a relevant field (Computer Science, Computer Engineer, Finance, etc.).
- At least 7-8 years as Business Analyst in banking industry.
- Experience in Banking, Financial Services and Risk Management Domain.
- Following knowledge or hand-on experience is preferred and added advantage Accounting Rule Engine, GL (or other parallel products) implementation and configuration covering any FAH, AHCS, or EPM (GL, HFM, Recon) modules.
- Good understanding of database concepts and hand-on experience in large data inquiries.
- Software Development Life Cycle (SDLC).
- Able to use SQL.
- Why join Krungsri?.
- As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
- We offer a striking work-life balance culture with hybrid work policies (3 days in office minimum per week).
- Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more..
- Apply now before this role is close. **.
- Please note that we will get in touch with shortlisted candidates only..
- FB: Krungsri Career.
- LINE: Krungsri Career.
- LINKEDIN: Krungsri.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
- āļāļđāđāļŠāļĄāļąāļāļĢāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāļāļĢāļ°āļāļēāļĻāļāļēāļĢāļāļļāđāļĄāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļŠāđāļ§āļāļāļēāļāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨāļāļāļāļāļāļēāļāļēāļĢāđāļāđāđāļāļĒāļāļēāļĢāļāļīāļĄāļāđāļĨāļīāļāļāđāļāļēāļāļĢāļđāļāļ āļēāļāļāļĩāđāļāļĢāļēāļāļāļāđāļēāļāļĨāđāļēāļ.
- āļ āļēāļĐāļēāđāļāļĒ (https://krungsri.com/b/privacynoticeth).
- āļŦāļĄāļēāļĒāđāļŦāļāļļ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļĨāļ°āļāļ°āļĄāļĩāļāļąāđāļāļāļāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāļđāđāļŠāļĄāļąāļāļĢ āļāđāļāļāļāļĩāđāļāļđāđāļŠāļĄāļąāļāļĢāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļēāļĢāđāļ§āļĄāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāļĻāļĢāļĩāļŊ..
āļāļąāļāļĐāļ°:
System Testing, SAP, Microsoft Office
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Responsible for coordinating project activities, gathering and analyzing business requirements, and supporting system implementation, data migration, and system testing to ensure projects are delivered on time with quality, and align with defined objectives.
- Gather and analyze business requirements, especially HR processes, and maintain requirement documents.
- Act as a Business Analyst bridging HR, IT, and Vendors to ensure clear requirements ...
- Support HR system implementation including process analysis (As-Is), workflow design, and gap analysis.
- Coordinate and support data migration (data preparation, validation, and issue resolution) with awareness of data privacy requirements.
- Support system testing (SIT/UAT), execute test cases, and track/resolve defects.
- Monitor project progress and ensure timely, quality delivery.
- Bachelor s degree in Business, IT, HR, or related field.
- Have experience in Business Analyst, Project Coordinator, or System Implementation for at least 7 years.
- Have strong understanding of HR processes (e.g., Core HR, Leave, Performance, Employee Lifecycle).
- Have experience in HR Tech / HRIS (e.g., SAP SuccessFactors) is a plus.
- Have knowledge of SDLC, system implementation, and testing processes.
- Have experience in Data Migration is an advantage.
- Have an understanding of PDPA / data privacy principles is a plus.
- Have strong skills in requirement documentation, workflow/process design, and stakeholder management.
- Proficient in Microsoft Office (Excel, PowerPoint, Word).
- Detail-oriented and able to work under deadlines.
āļāļąāļāļĐāļ°:
Compliance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Provide solution architecture advisory to subsidiaries aligned with Krungsri Group governance, standards, and technology roadmap.
- Review, challenge, and recommend improvements to ensure compliance, risk mitigation, and architectural integrity.
- Strategic Architecture Initiatives.
- Engage in key solution platform replacement, modernization, and re-architecture initiatives to ensure alignment with group strategy and future-state architecture.
- Provide architectural guidance during major transformation programs and investment decisions.
- Stakeholder Engagement & Coordination.
- Act as the architecture liaison between subsidiaries and Group domain experts.
- Facilitate design reviews and alignment discussions to enable informed and timely decisions.
- Architecture Assessment & Group Synergy.
- Assess current-state architecture and define target-state recommendations with clear gap analysis.
- Identify and promote shared platforms and reusable capabilities to drive standardization and reduce duplication.
- Apply now if you have these advantages.
- Bachelor s degree/Master s degree in Information Management System, Computer Science, Computer Engineering, IT, or related fields.
- 8-12+ years in IT Application Development and Delivery, at least 5 years in Solution Architecture or Enterprise Architecture roles.
- Architecture Skills Proven experience designing and governing complex enterprise solutions across application, data, integration, and domains. Experience supporting or leading large-scale platform replacement, modernization, or re-architecture initiatives. Strong exposure to IT governance, architecture standards, and regulatory or compliance environments (preferably in banking/financial services or large enterprise groups)..
- Governance & Strategic Skills Strong understanding of architecture governance frameworks and standards. Capability to align technology solutions with business strategy and roadmap. Analytical skills to conduct architecture gap analysis and produce structured assessment reports. Ability to evaluate technology investments and modernization options..
- Stakeholder & Influence Skills Strong stakeholder management and cross-functional coordination skills. Ability to influence without formal authority. Facilitation skills for architecture review and decision forums..
- Good in English skill both written and speaking is a MUST.
- Must be able to undertake short-term overseas assignments (approximately 3-6 months) to support critical programs or platform replacement initiatives at subsidiary locations.
- Why join Krungsri?.
- As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
- We offer a striking work-life balance culture with hybrid work policies (3 days in office per week).
- Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more.
- Apply now before this role is close. **.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
- āļŠāļāļāļāļēāļĄāļāđāļāļĄāļđāļĨāđāļāļīāđāļĄāđāļāļīāļĄ: Talent Acquisition Center 0-2-----000.
- āļŦāļĄāļēāļĒāđāļŦāļāļļ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļĨāļ°āļāļ°āļĄāļĩāļāļąāđāļāļāļāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāļđāđāļŠāļĄāļąāļāļĢ āļāđāļāļāļāļĩāđāļāļđāđāļŠāļĄāļąāļāļĢāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļēāļĢāđāļ§āļĄāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāļĻāļĢāļĩāļŊ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- āļāļđāđāļŠāļĄāļąāļāļĢāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāļāļĢāļ°āļāļēāļĻāļāļēāļĢāļāļļāđāļĄāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļŠāđāļ§āļāļāļēāļāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨāļāļāļāļāļāļēāļāļēāļĢāđāļāđāđāļāļĒāļāļēāļĢāļāļīāļĄāļāđāļĨāļīāļāļāđāļāļēāļāļĢāļđāļāļ āļēāļāļāļĩāđāļāļĢāļēāļāļāļāđāļēāļāļĨāđāļēāļ.
- āļ āļēāļĐāļēāđāļāļĒ (https://krungsri.com/b/privacynoticeth).
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļŠāļāļąāļāļŠāļāļļāļ āļ§āļīāđāļāļĢāļēāļ°āļŦāđ āđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāđāļāļ·āđāļāļāļāđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļāļāļāđāđāļ§āļĢāđ.
- āļāļģāđāļŠāļāļāļāļēāļĢāļāļāļāđāļāļ āļŦāļĢāļ·āļāđāļāđāđāļāļāļĢāļąāļāļāļĢāļļāļāļĢāļ°āļāļāļŠāļēāļĢāļŠāļāđāļāļĻ āđāļāļĒāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļēāļāļāļļāļĢāļāļīāļ āđāļĨāļ°āļĢāļ°āļāļļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļāļđāđāđāļāđāļāļēāļāđāļāļ·āđāļāļāļāđāļ āđāļāļ·āđāļāđāļŦāđāļāļĩāļĄāļāļąāļāļāļēāļĢāļ°āļāļāļĄāļēāļāļđāđāļĨāđāļāđāļĢāļ·āđāļāļāļāļāļāļāļēāļĢāļāļąāļāļāļēāļĢāļ°āļāļāļāđāļāđāļ.
- āļāđāļ§āļĒāđāļāļāļēāļĢāļāļāļŠāļāļāđāļāļĢāđāļāļĢāļĄāļĢāļ°āļāļāļāđāļāļāļāļģāđāļāļīāļāļāļēāļĢāļāļīāļāļāļąāđāļāļāļĢāļīāļ āļĢāļ§āļĄāļāļąāđāļāļāđāļ§āļĒāđāļāļĢāļĩāļĒāļĄāđāļāļāļāļēāļĢāļāļīāļāļāļąāđāļāđāļĨāļ°āļāļķāļāļāļāļĢāļĄāļāļĢāđāļāļĄāļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļāļđāđāļĄāļ·āļ.
- āļāđāļ§āļĒāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāļēāļĢāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļ āļāļīāļāļēāļĢāļāļēāļāļĨāļāļĢāļ°āļāļāļāļēāļāļāļļāļĢāļāļīāļāļāļāļāļāļēāļĢāļāļģāļĢāļ°āļāļāļŠāļēāļĢāļŠāļāđāļāļĻāļĄāļēāđāļāđāļāļēāļāđāļāļŠāļ āļēāļāđāļ§āļāļĨāđāļāļĄāļāļēāļāļāļļāļĢāļāļīāļāđāļāļāļąāļāļāļļāļāļąāļ āļāļģāđāļŠāļāļāđāļāļāđāļāļāļēāļĢāļāđāļ§āļĒāđāļŦāđāļāļēāļĢāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļāđāļāđāļāđāļāļāļĒāđāļēāļāļĢāļēāļāļĢāļ·āđāļ āđāļāđāļ āđāļāļāļāļēāļĢāļāļīāļāļāļąāđāļāđāļāļĢāđāļāļĢāļĄ āđāļāļāļāļēāļĢāļāļķāļāļāļāļĢāļĄ āđāļāđāļāļāđāļ.
- āļāļīāļāļēāļĢāļāļēāļāļĨāļāļĢāļ°āļāļāļāļēāļāļāļļāļĢāļāļīāļāļāļāļāļāļēāļĢāļāļģāļĢāļ°āļāļāļŠāļēāļĢāļŠāļāđāļāļĻāļĄāļēāđāļāđāļāļēāļāđāļāļŠāļ āļēāļāđāļ§āļāļĨāđāļāļĄāļāļēāļāļāļļāļĢāļāļīāļāđāļāļāļąāļāļāļļāļāļąāļ.
- āļŠāļāļāđāļĨāļ°āđāļāļ°āļāļģāđāļāđāļēāļŦāļāđāļēāļāļĩāđāļāļĢāļīāļāļēāļĢāļŠāļēāļĢāļŠāļāđāļāļĻ āđāļĨāļ°āđāļāđāļēāļŦāļāđāļēāļāļĩāđāļāļĢāļīāļāļēāļĢāļŠāļēāļĢāļŠāļāđāļāļĻāļāļēāļ§āļļāđāļŠ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļāđāļēāļāļ§āļīāļāļĒāļēāļāļēāļĢāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ, āļāļāļĄāļāļīāļ§āđāļāļāļĢāđāļāļļāļĢāļāļīāļ, āđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ āļŦāļĢāļ·āļ āļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļāļāļĢāļīāļāļēāļĢāļāđāļēāļāļŠāļāļąāļāļŠāļāļļāļāđāļāļĢāđāļāļĢāļĄāļĢāļ°āļāļāļāļąāļāļāļĩ āļĢāļ°āļāļāļāļēāļĒ āļŦāļĢāļ·āļāļĢāļ°āļāļ software āļāļ·āđāļāđ āļāļĒāđāļēāļāļāđāļāļĒ 5 āļāļĩ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļāļĩāđāļĨāļ°āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļ§āļēāļĄāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļ.
- āļŠāļēāļĄāļēāļĢāļāļāļīāļāļāļąāđāļ OS Software āđāļĨāļ°āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāļāļīāļāļāļąāđāļ device driver āļāđāļēāļāđāđāļŦāđāļāļąāļāđāļāļĢāļ·āđāļāļ computer āđāļāđ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāļīāđāļāļāļēāļāļāļēāļāđāļāļĩāđāļĒāļ§āļāļąāļāļāļāļ§āļāļāļēāļĢāļāļēāļāļāļļāļĢāļāļīāļ āđāļāđāļ āļĢāļ°āļāļāļāļąāļāļāļĩ, āļĢāļ°āļāļāļāļēāļĢāđāļāļīāļ, āļ āļēāļĐāļĩāļāļēāļāļĢ, āļĢāļ°āļāļāļāļēāļāļāļēāļĒ, āļĢāļ°āļāļāļāļąāļāļāļ·āđāļ, āļĢāļ°āļāļāļāļēāļĢāļ§āļēāļāđāļāļāļāļēāļĢāļāļĨāļīāļ, āļĢāļ°āļāļāđāļĨāļāļīāļŠāļāļīāļ.
- āļŠāļēāļĄāļēāļĢāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđ āđāļāđāļāļąāļāļŦāļēāđāļĨāļ°āđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāđāļāļĩāđāļĒāļ§āļāļąāļāļĢāļ°āļāļ/āļāļąāđāļāļāļāļāļāļēāļĢāļāļģāļāļēāļāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāđāļŦāđāļāļđāđāđāļāđāļĢāļąāļāļĢāļđāđāļāļķāļāļāļąāļāļŦāļēāļāļĩāđāļĢāļ°āļāļāļŠāđāļ§āļāļāļĨāļēāļ āļŦāļĢāļ·āļāļĢāļ°āļāļāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļĩāđāļāļēāļāļāļ°āļĄāļĩāļāļĨāļāđāļāļāļēāļĢāļāļģāļāļēāļāļāļāļāļāļđāđāđāļāđāļāļĩāđāļŦāļāđāļēāļāļēāļ.
- Contact Information K. Nanchanok Ratsamesuntarangkul
- Email: nanchanok.r @thaibev.com
- Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- Working Location and address: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110
- MRT QSNCC Station Exit 1.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Lead end-to-end requirement gathering, analysis, and documentation activities.
- Manage requirements across multiple workstreams, systems, and business domains.
- Drive solution discussions and support business and technical decision-making.
- Ensure requirement traceability, scope control, and impact assessment throughout project lifecycle.
- Stakeholder & Team Management.
- Act as the key liaison between Business, IT, vendors, and project teams.
- Facilitate workshops and alignment discussions with senior stakeholders.
- Lead and mentor Business Analysts to ensure high-quality delivery and best practices.
- Prepare executive-level updates and support steering committee discussions.
- Program & Delivery Oversight.
- Monitor project risks, dependencies, and cross-functional impacts.
- Ensure alignment between business objectives, timelines, and deliverables.
- Support governance, resource planning, and vendor coordination activities.
- Drive process improvement, operational efficiency, and business transformation initiatives.
- Bachelor s or Master s degree in Business Administration, Information Technology, or related fields.
- 8-12+ years of experience in Business Analysis, Project Delivery, or related roles.
- Strong experience in large-scale or complex projects/programs.
- Excellent stakeholder management, communication, and problem-solving skills.
- Proven ability to work effectively across Business and IT teams.
- Experience in banking or financial services industry is preferred.
- Strong leadership and team management capabilities.
- Only shortlisted candidates will be contacted".
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
- Contact: Talent Acquisition Center: 0 2--- ---- #--183.
- FB: Krungsri Career.
- LINE: Krungsri Career.
- LINKEDIN: Krungsri.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- āļāļđāđāļŠāļĄāļąāļāļĢāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāļāļĢāļ°āļāļēāļĻāļāļēāļĢāļāļļāđāļĄāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļŠāđāļ§āļāļāļēāļāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨāļāļāļāļāļāļēāļāļēāļĢāđāļāđāđāļāļĒāļāļēāļĢāļāļīāļĄāļāđāļĨāļīāļāļāđāļāļēāļāļĢāļđāļāļ āļēāļāļāļĩāđāļāļĢāļēāļāļāļāđāļēāļāļĨāđāļēāļ.
- āļ āļēāļĐāļēāđāļāļĒ (https://krungsri.com/b/privacynoticeth).
- āļŦāļĄāļēāļĒāđāļŦāļāļļ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļĨāļ°āļāļ°āļĄāļĩāļāļąāđāļāļāļāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāļđāđāļŠāļĄāļąāļāļĢ āļāđāļāļāļāļĩāđāļāļđāđāļŠāļĄāļąāļāļĢāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļēāļĢāđāļ§āļĄāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāļĻāļĢāļĩāļŊ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
āļāļąāļāļĐāļ°:
SQL, ETL, Project Management, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Consolidate requirements from various business functions and create common business data models within data warehouse for each business function to serve business needs.
- Working with Data Governance, Data Management, and Data Engineering team to setup data warehouse model and working with business users to develop data marts.
- Assessing the effectiveness and accuracy of data sources and data gathering techniques.
- Applying strong expertise in business intelligence skills set to develop customized and innovative solutions.
- Developing best practice for analytic and business intelligence solutions.
- Working with the IT function and project leaders in providing technical guidance regarding data architecture, data models and data management and translate business needs into requirements for analytics and business intelligence solutions.
- Always stay on latest data and BI technologies.
- Designs and develops BI relevant solutions, data model, data mart, data warehouse, report, and dashboard.
- Professional Knowledge & Experiences.
- A bachelor s degree in computer science, engineering or IT related field.
- Proficient knowledge of SQL and Relational Database, knowledge on google cloud is a plus.
- Experience in any ETL, data mart, data warehouse, data modeling design.
- Experience in any BI visualize tools, PowerBI or TIBCO Spotfire is a plus.
- Experience working with Product Owners or Business users to understand business needs, define scope and translating requirements into technical specifications.
- Strong problem-solving skills.
- A drive to learn.
- A good command of the English language.
- Preferably experience and skills in project management.
- Preferably a knowledge of or a background in the oil & gas industry.
- Additional Desirable Qualification.
- CORE Competencies.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Partner with sales teams to capture customer requirements and architect comprehensive technical solutions for complex, integrated projects.
- Develop and deliver in-depth product presentations and demonstrations to clients, showcasing our solutions' capabilities.
- Create detailed technical proposal documents while optimizing equipment selection and engineering estimations.
- Provide expert technical guidance to ensure competitive and compliant bid submissions.
- Support customers with specialized product knowledge and technical expertise throughout the sales cycle.
- Demonstrated expertise in technical solution development and pre-sales consulting.
- Strong background in delivering product demonstrations and technical presentations.
- Deep understanding of engineering principles and equipment interfaces.
- Excellent analytical and problem-solving capabilities.
- Outstanding communication skills to effectively collaborate with sales teams and clients.
- Opportunity to work on challenging, complex technical projects.
- Platform to showcase your expertise and influence technical solutions.
- Continuous learning and growth in specialized product domains.
- Collaborative environment with cross-functional teams.
- Independence to drive technical solutions while making meaningful impact.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 40 billion global revenue
- 9% organic growth
- 150 000+ employees in 100+ countries.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
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- āļāļģāđāļāļīāļāļāļēāļĢāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļēāļĢāļāļāļāļāļļāļāļēāļāļāļąāđāļāļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļāļĢāļąāļāđāļĨāļ°āđāļāļāļāļ āđāļāļ·āđāļāđāļāđāđāļāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļĢāļāļēāļāļāļļāļĢāļāļīāļāļāļāļāļāļĢāļīāļĐāļąāļ.
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- āļāļīāļāļāđāļāđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļĢāļ°āļŦāļ§āđāļēāļāļāļĢāļīāļĐāļąāļāđāļĨāļ°āļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļāļĢāļąāļāđāļĨāļ°āđāļāļāļāļ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩ āļāļēāļāļāđāļēāļāļāļāļŦāļĄāļēāļĒ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļģāļāļēāļ 1 āļāļĩāļāļķāđāļāđāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļļāļĢāļāļīāļāđāļĨāļīāļāļīāļŠāļāļīāļāļŠāđ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāđāļēāļāļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāđāļĨāļ°āļāļēāļĢāļ§āļēāļāđāļāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāđāļēāļāļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāđāļĨāļ°āļāļēāļĢāļāļīāļāļāđāļāļŠāļ·āđāļāļŠāļēāļĢ.
- āļĄāļĩāļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩ.
āļāļąāļāļĐāļ°:
Statistics, SQL, SAS
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Support the preparation and distribution of daily, weekly, and monthly business reports for the Collections Department.
- Assist in maintaining and updating regular and ad-hoc reports to ensure data accuracy and reporting consistency.
- Support data extraction, consolidation, and validation activities from multiple data sources.
- Perform report administration tasks including scheduling, report tracking, and documentation management.
- Coordinate with internal stakeholders to collect reporting requirements and follow up on business requests.
- Assist in maintaining automated reporting processes and support continuous improvement initiatives.
- Prepare basic dashboards and data visualizations to support operational monitoring and performance tracking.
- Support performance reporting for collectors, including report preparation and data compilation.
- Maintain reporting templates, standard operating procedures (SOPs), and reporting documentation.
- Assist the MIS team in investigating data discrepancies and supporting issue resolution.
- Support incentive calculation preparation and administrative activities for Collections programs.
- Perform other administrative and reporting support duties assigned by the team.
- QualificationsBachelor s degree in Business Administration, Information Systems, Computer Science, Statistics, or related fields.
- 1-3 years of experience in MIS Support, Reporting Support, Data Administration, Business Support, or related functions.
- Familiarity with reporting tools and databases such as SQL, SAS, Power BI, Tableau, Microsoft Access, and Excel.
- Strong Excel skills (Pivot Table, VLOOKUP/XLOOKUP, data cleansing).
- Basic understanding of data reporting, dashboard preparation, and data validation.
- Good coordination and communication skills with cross-functional teams.
- Detail-oriented with strong organizational and time management skills.
- Ability to manage repetitive operational tasks while maintaining accuracy.
āļāļąāļāļĐāļ°:
Compliance, Microsoft Office, Excel, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Assist in organizing and coordinating meetings of the Board of Directors, Executive Committee, and shareholders meetings of the Bank and its subsidiaries (if any), including preparation of agendas, meeting materials, minutes, resolutions, and supporting documents.
- Ensure accurate and timely disclosure of information and submission of regulatory filings to relevant authorities, including the Securities and Exchange Commission (SEC), the Stock Exchange of Thailand (SET), and the Bank of Thailand (BOT).
- Prepare, review, and coordinate corporate disclosures, reports, and regulatory filings (e.g., Form 56-1 One Report, corporate governance reports, and other statutory filings) in compliance with applicable laws, regulations, and internal policies.
- Support the implementation, monitoring, and continuous enhancement of the Bank and Group s corporate governance policies and best practices.
- Provide guidance and advice to the Board or Committees on regulatory matters to ensure that decisions comply with applicable laws and regulations, corporate governance practices, and disclosure requirements.
- Coordinate with internal and external stakeholders, including regulators, directors, senior executives, and subsidiary companies on matters related to corporate governance and company secretarial functions.
- Participate in special projects and perform other duties related to company secretarial and corporate governance functions as assigned.
- Bachelor s degree or higher in any related filed.
- Minimum 5 years of experience in Company Secretary, Investor Relations, Corporate Governance, Compliance, or related functions, preferably within listed companies.
- Good knowledge of business law, SEC and SET regulations, listed company disclosure requirements, corporate governance principles and best practices.
- Good command of English skills (comprehension, speaking, reading, writing, listening).
- Computer literate in Microsoft Office (Word/Excel/PowerPoint).
- Good coordination skill and service minded.
- High attention to detail, problem-solving skills, ability to manage multitask and to work well in fast paced environment.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Your missions
- Lead the design and implementation of AI/ML solutions and data-driven systems
- Define and drive AI architecture and technical strategy
- Manage and mentor a team of AI engineers, data engineers, and developers
- Collaborate with C-level stakeholders and business leaders to align AI initiatives with business goals
- Oversee the development of data pipelines and machine learning workflows
- Ensure scalability, performance, and reliability of AI platforms and cloud solutions
- Drive best practices in MLOps, data governance, and model lifecycle management
- Participate in pre-sales, solution design, and client engagement activities
- Stay up to date with emerging technologies and promote innovation
- Your profile
- 7-10 years of experience in AI, Data Engineering, or Software Engineering
- Strong expertise in Machine Learning, Data Engineering, and Cloud platforms (AWS, Azure, or GCP)
- Proven experience in leading technical teams and large-scale projects
- Experience working with enterprise-level data and AI systems
- Background in software development and system architecture
- Strong understanding of MLOps, data pipelines, and scalable architectures
- Excellent communication and stakeholder management skills
- Fluent in English
- What we offer
- Opportunity to lead high-impact AI and data transformation projects
- Exposure to enterprise clients and strategic initiatives
- Career growth into leadership and architecture roles
- A dynamic, international, and innovation-driven environment
- At Amaris Consulting, we are committed to fostering an inclusive environment where diversity is valued and respected. We promote equal opportunities and believe that diverse perspectives strengthen our teams and our ability to deliver excellence.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
āļāļąāļāļĐāļ°:
Project Management, Finance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop plans to implement strategy and analyze business proposals.
- Conduct competitor analysis and benchmark technology and services, including the latest trends in branch design and digitalization at a world-class level, to provide recommendations on channel transformation.
- Organize and lead projects using design thinking, agile methodologies, and project management tools to ensure the successful implementation of business strategies and realization of intended impacts.
- Develop project proposals with comprehensive and meaningful information, including key benefits and metrics such as cost-benefit analysis, project scope, and timeline.
- Conduct concept testing and validate designs and outcomes to drive a broad range of business improvement initiatives.
- Manage projects within scope and budget to deliver prototypes within the designated timeline.
- Provide a framework for the rollout team to build internal and external customer awareness of new technologies, services, and platforms while ensuring increased adoption through effective communication, procedural guidelines, and workflows to support successful project launches.
- Bachelor's or Master's degree in Business Administration, Economics, Finance, Engineering, or a related field.
- 3-10 years of experience in Strategic Planning, Business Management, Process Improvement, Project Management, or related areas.
- Proven experience as a Strategic Planner or Business Consultant.
- Proven experience in Branch Operations, Process Design, Change Management, and procedures.
- Proficiency in written and spoken English.
- Excellent presentation and communication skills.
- Strong strategic thinking, analytical, and problem-solving skills.
- Service-minded, persistent, and self-motivated.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
Additional InformationDue to the high volume of applications received, only successful candidates will be contacted. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.
āļāļąāļāļĐāļ°:
YouTube, Korean, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Build strong problem-solving and communication skills that open doors to many future roles.
- Support customers and partners from multiple countries and cultures, gaining truly global experience.
- Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
- Deliver outstanding service to guests and partners via phone, email, and chat.
- Handle a high volume of inquiries and deliver accurate, timely resolutions.
- Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
- Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
- Apply Agoda policies and procedures in a fair and consistent way.
- Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
- Safeguard customer data and maintain strict confidentiality at all times.
- Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
- As part of a rotating shift schedule, you ll occasionally work weekends and public holidays, planned in advance with your team.
- Enjoy Agoda s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
- Core Skills and Competencies.
- A bachelor s degree is required.
- Strong customer focus and a genuine desire to help others.
- Excellent spoken and written Korean skills, and Business level of English.
- Ability to stay calm, accurate, and professional under pressure.
- Good problem-solving skills, using guidelines and data to make decisions effectively.
- Flexibility to adapt to new tools, processes, and feedback.
- Ability to manage time and priorities in a fast-paced, high-volume environment.
- Reliability, integrity, and a positive, collaborative attitude.
- Nice to Have.
- Prior working experience in customer support, contact center, or service roles.
- Experience in travel, e-commerce, hospitality, or BPO is a plus.
- Experience working with international customers or partners.
- Familiarity with contact center, CRM, or ticketing systems.
- Additional language skills beyond the core required language for the role if any.
- Why Agoda.
- Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle).
- Competitive compensation with performance-based incentives.
- Annual discretionary performance bonus.
- Health insurance and other locally competitive benefits.
- Agoda travel discounts and special rates on accommodation and related products.
- Work from anywhere for up to 30 days per year.
- Structured training, coaching, and clear performance metrics.
- Opportunities to grow your career within the Customer Experience Group or across Agoda.
- An inclusive, international work environment where your ideas and feedback are valued.
- Agoda choice(welfare points).
- 400 USD allowance to set up your home office(one time payment).
- Daily snack + coffee machine.
- Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager - Final decision & Offer.
- Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
- Discover more about working at Agoda.
- Agoda Careers https://careersatagoda.com.
- Facebook https://www.facebook.com/agodacareers/.
- LinkedIn https://www.linkedin.com/company/agoda.
- YouTube https://www.youtube.com/agodalife.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Omnichannel Support Management: Professionally manage and resolve inquiries from both customers and partners across multiple communication platforms, ensuring a seamless service experience.
- Cross-Functional Issue Resolution: Act as a lead coordinator with internal departments to address and resolve complex cases, ensuring all solutions are delivered within established Service Level Agreements (SLAs).
- Customer Insight Analytics: Systematically record and analyze case data and feedback ...
- Policy & Information Stewardship: Serve as a subject matter expert by providing precise information and guidance in strict alignment with company policies and operational standards.
- CX Process Enhancement: Proactively support the continuous improvement of customer experience workflows, identifying opportunities to streamline service delivery and increase satisfaction.
- Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
- Service Excellence Advocate: You are dedicated to high-quality support and possess a professional demeanor when representing the brand to customers and partners.
- Effective Liaison: You have the interpersonal skills required to navigate internal teams and drive the resolution of multifaceted problems.
- Analytical & Meticulous: You understand the value of data and take pride in maintaining accurate records that help the company grow.
- Clear & Diplomatic Communicator: You can convey complex information simply and professionally, ensuring clarity and maintaining positive relationships.
- Solution-Oriented Thinker: You look beyond the immediate issue to suggest long-term improvements that prevent future challenges.
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