เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Accounts Receivable, Financial Reporting, Accounts Payable, Microsoft Office, Accounting

ประเภทงาน:

งานประจำ

• Transaction Processing: Accurately process and record accounts payable and accounts receivable transactions in accordance with established procedures. Invoice Verification: Review invoices for accuracy, proper coding, and adherence to payment terms before processing. Collections Support: Assist in monitoring accounts receivable aging, following up on outstanding invoices, and communicating with customers. Data Entry: Input financial data into accounting systems and maintain organized records of transactions. Documentation: Organize and maintain physical and electronic documentation ...
• Associate or bachelors degree in accounting or related field 2+ years of experience in accounting/finance roles Basic understanding of accounting principles and processes Proficiency in Microsoft Office Suite, especially Excel Native English speaker with TOEIC score of 650 or higher.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Power point, Power BI, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Claims Reimbursement.
• Support the team in investigating and making claim assessment decisions.
• Approve claim payments in accordance with authorization limits.
• Perform claim rejection when criteria are not met.
• Request additional information or documentation when required.
• Issue memos in the system to support administrative processing.
• Submit cases for further investigation when necessary.
• Request hospital medical records to support claim review.
• Continuously monitor, review, and make decisions on pending or backlogged reimbursement cases.
• Consolidate complex cases and prepare documentation for Claim Committee and COO/CEO for decision making based on authorization guidelines.
• Hospital Assessment - OPD Cashless.
• Handle OPD cashless claims submitted by hospitals.
• Perform investigation and make claim decisions for OPD cashless cases in the system.
• Approve claim payments according to authorization levels.
• Perform rejection for fax submitted claims when applicable.
• Request additional information as needed to complete assessment.
• Issue memos in the system for administrative follow up.
• Submit cases for further investigation when necessary.
• Request hospital records and supporting documents.
• Monitor and decide on pending OPD cashless cases and backlog items.
• Manage and present complex OPD cashless cases requiring Claim Committee decisions.
• Ensure claim approvals are accurate, timely, and aligned with service-level agreements (SLAs).
• Must Have.
• Bachelor's degree in Nursing Science, Medical Technology, or related field.
• Minimum 3 years of experience as a Claims Assessor or in relevant functions within the insurance industry.
• Strong knowledge and understanding of nursing/medical concepts, insurance claim regulations, policies, and guidelines.
• Nice to Have.
• Strong attention to accuracy and detail.
• Experience in claims or CRM systems.
• Ability to prioritize claim related tasks efficiently.
• Proficiency in MS Office, especially Advanced Excel, PowerPoint, Power BI, and other data software tools.
• Familiarity with AI related tools (e.g., ChatGPT, Microsoft Copilot 365) is an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• High school diploma or higher in any field.
• Experience handling large groups of tourists is a plus.
• 1-3 years of experience in ticketing, customer service, or related fields.
• Basic IT equipment skills.
• Strong interpersonal skills and a commitment to excellent customer service.
• Proficiency in English or Chinese is an advantage.
• Job Responsibilities.
• Conduct ticket sales and manage on-site ticketing operations accurately and on time.
• Respond politely to customer inquiries about tickets, resolve complaints, and provide guidance to ensure maximum customer satisfaction.
• Monitor entrances to verify ticket validity and ensure proper admission.
• Oversee and operate the ticketing system efficiently; assist with system updates and troubleshooting as necessary.
• Adhere to policies, procedures, and regulations related to ticketing; implement security measures to prevent fraud and unauthorized access to the system.
• Collaborate with team members and other departments to ensure smooth ticketing operations, and support ticketing operations managers as needed.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Negotiation, Procurement, Recruitment, English

ประเภทงาน:

งานประจำ

• Supervise third-party vendors (cleaning, security, technicians) - monitor SLAs, checklists, and performance.
• Manage office supply inventories and storerooms; process Purchase Requisitions (PRs) and invoices via the procurement system.
• Coordinate venue setup and catering for company events.
• Ensure compliance with local safety regulations and Protective Security Management (PSM) standards.
• Execute BCM, Crisis Management, and Emergency Response Management (ERM) procedures; report monthly non-IT incidents to Group General Incident Management (GIM).
• Track, analyse, and report energy, water, and waste consumption data; contribute to Corporate Sustainability Reporting Directive (CSRD) and attend monthly Group Sustainability meetings.
• What You'll Bring.
• Bachelor's degree in Facility Management, Engineering, General Management, Public Administration, or a related field.
• 1+ years of experience in facility management, building management, administrative services, or property management.
• Proficiency in procurement systems and MS Office, particularly Excel for data analysis.
• Fundamental knowledge of MEP systems (Mechanical, Electrical, Plumbing) and fire safety systems.
• Familiarity with local safety laws, environmental standards, BCM, and Crisis Management frameworks.
• Good command of English - written, spoken, and reading - for regional meetings and reporting.
• Strong service mindset, proactive problem-solving attitude, and effective vendor negotiation skills.
• Certification in Occupational Health & Safety (Safety Officer / จป.) or Fire Safety training is an advantage.
• Professional certification in BCM or ESG/Sustainability reporting is a plus.
• Familiarity with AI-assisted facility management or sustainability reporting tools is an advantage.
• What We Offer.
• Full-time, on-site role at a modern Bangkok city-centre office.
• Competitive salary and performance-based bonus.
• Health and medical coverage.
• Provident fund contribution.
• Annual leave in line with Thai labour standards, plus additional company leave.
• Exposure to regional APAC and Group-level sustainability and BCM programmes.
• Learning and development opportunities through Allianz's global training resources.
• Allianz is one of the world's leading insurance and financial services groups, trusted by over 125 million customers across 70+ countries. In Thailand, we are committed to delivering exceptional service and building a workplace where people feel empowered, valued, and supported. Our Corporate Real Estate & Facility Management team plays a vital role in ensuring our offices are safe, compliant, and future-ready.
• 106761 | Real Estate | Professional | Allianz Partners | Full-Time | Permanent.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.
• To Recruitment Agencies.
• We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Negotiation, Procurement, Recruitment, English

ประเภทงาน:

งานประจำ

• Coordinate with building management and landlords to oversee daily maintenance, workspace layout, seating, and booking systems.
• Supervise third-party vendors (cleaning, security, technicians) - monitor SLAs, checklists, and performance.
• Manage office supply inventories and storerooms; process Purchase Requisitions (PRs) and invoices via the procurement system.
• Coordinate venue setup and catering for company events.
• Ensure compliance with local safety regulations and Protective Security Management (PSM) standards.
• Execute BCM, Crisis Management, and Emergency Response Management (ERM) procedures; report monthly non-IT incidents to Group General Incident Management (GIM).
• Track, analyse, and report energy, water, and waste consumption data; contribute to Corporate Sustainability Reporting Directive (CSRD) and attend monthly Group Sustainability meetings.
• What You'll Bring.
• Bachelor's degree in Facility Management, Engineering, General Management, Public Administration, or a related field.
• 1+ years of experience in facility management, building management, administrative services, or property management.
• Proficiency in procurement systems and MS Office, particularly Excel for data analysis.
• Fundamental knowledge of MEP systems (Mechanical, Electrical, Plumbing) and fire safety systems.
• Familiarity with local safety laws, environmental standards, BCM, and Crisis Management frameworks.
• Good command of English - written, spoken, and reading - for regional meetings and reporting.
• Strong service mindset, proactive problem-solving attitude, and effective vendor negotiation skills.
• Certification in Occupational Health & Safety (Safety Officer / จป.) or Fire Safety training is an advantage.
• Professional certification in BCM or ESG/Sustainability reporting is a plus.
• Familiarity with AI-assisted facility management or sustainability reporting tools is an advantage.
• What We Offer.
• Full-time, on-site role at a modern Bangkok city-centre office.
• Competitive salary and performance-based bonus.
• Health and medical coverage.
• Provident fund contribution.
• Annual leave in line with Thai labour standards, plus additional company leave.
• Exposure to regional APAC and Group-level sustainability and BCM programmes.
• Learning and development opportunities through Allianz's global training resources.
• Allianz is one of the world's leading insurance and financial services groups, trusted by over 125 million customers across 70+ countries. In Thailand, we are committed to delivering exceptional service and building a workplace where people feel empowered, valued, and supported. Our Corporate Real Estate & Facility Management team plays a vital role in ensuring our offices are safe, compliant, and future-ready.
• 106761 | Real Estate | Professional | Allianz Partners | Full-Time | Permanent.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.
• To Recruitment Agencies.
• We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Serve as the primary contact point for assigned customers, ensuring excellent service delivery.
• Receive, verify, and process customer orders before handing them over to Operations.
• Update and track shipment status proactively, ensuring transparency and a customer centric service approach.
• Handle customer inquiries, special requests, irregularities, and complaints in a timely and professional manner.
• Arrange for space bookings on aircraft and monitor shipments throughout the transit process.
• Prepare necessary shipping documents and ensure compliance with regulations.
• Support the billing process for shipments.
• Bachelor's Degree or higher in Logistics, Business Administration, or a related field.
• Minimum 2-3 years of experience in freight forwarding, specifically in airfreight; export experience strongly preferred.
• Experience with CargoWise (CW1) is an advantage.
• Solid understanding of customer service processes, systems, and operational flow.
• Strong ability to identify and fulfill customer needs with a friendly and professional approach.
• Excellent interpersonal skills with the ability to collaborate effectively across all organizational levels, including management.
• Good command of written and spoken English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Electronics, Automation

ประเภทงาน:

งานประจำ

• Responsible for supporting in all required documents and document preparations for foreign employee's Visa and Work Permit Application regarding to BOI and IEAT regulations.
• Manage Visa and Work Permit issuance & extension for foreign employee's including their supported families.
• Ensuring to pre-notify 90 days report to immigration.
• Keep up to date information on foreign employment rules and regulations.
• Provide assistances in other related administrative matters.
• Who are we looking for?.
• Bachelor's degree in any related fields.
• 1 year of experience in working with foreigners (Fresh graduates are welcome).
• Good communication skills in English and Chinese. (Communications Level).
• Computer literate (Email, MS Offices: Word, Excel, PowerPoint, Teams).
• Knowledge the Single Window for visa and work permit is plus.
• Top reasons for why join us?.
• Opportunity to join a diverse and international company where can help create a greener more intelligence-driven future.
• A number of programs each year to support you in your career journey and our program offering continues to grow annually.
• Balance life as we have 5-day work week policy.
• We offer comprehensive medical insurance coverage for you and your family.
• Yearly bonus and quarterly incentive to reward your achievements.
• We provide a free bus and van shuttle service to many locations around the company.
• Subscribe To Our Newsletter.
• Get the latest news about Delta Electronics (Thailand) products, solutions and events!.
• Enter email address.
• Connect with us.
• Get in touch with us.
• Contact Form.
• About Us.
• Delta Overview.
• Milestones & Achievements.
• Board & Management.
• Corporate Governance.
• Research & Development.
• Global Operations.
• FAQs.
• Solutions.
• Industrial Automation Solutions.
• Building Automation Solutions.
• Data Center Solutions.
• Telecom Energy Solutions.
• Smart Energy Solutions.
• Display and Monitoring Solutions.
• EV Charging Solutions.
• products & services.
• Power Electronics.
• Infrastructure.
• Automation -->.
• Power Electronics.
• Automation.
• Infrastructure.
• Mobility.
• Investor Relations -->.
• Investor Relations.
• Financial Information.
• Shareholder's Information.
• Newsroom.
• Publication.
• Stock and Dividend Information -->.
• IR Contact.
• Service Support.
• Downloads.
• UPS Warranty Check.
• Datacenter Configurator -->.
• Virtual Showrooms.
• Authorized Distributors.
• FAQs.
• Sustainability.
• ESG.
• International Initiatives.
• Green Products.
• CSR Commitment.
• Download.
• NEWS & EVENTS.
• Corporate News.
• CSR News.
• Products & Services News.
• Blog & eBook.
• In the News.
• Event Calendar.
• Training.
• Press Contact.
• Careers.
• contact us.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Corporate Law, Recruitment, English, Thai

ประเภทงาน:

งานประจำ

• Bachelor's Degree in Law (LLB).
• Qualified lawyer in Thailand with valid Bar Association registration is preferred.
• Company Secretary certification (or relevant experience supporting PLCs) is an advantage.
• At least 5 years of experience in corporate and commercial law.
• Exposure to company secretarial work, corporate governance, and statutory compliance.
• Experience supporting Board of Directors (BOD), shareholder matters, AGM/EGM preparation is an advantage.
• Background in joint ventures (JVs) or multinational environments is preferred but not mandatory.
• Experience in contract drafting and review (commercial/service agreements).
• Knowledge of Thai corporate and commercial laws.
• Clear and professional communication skills (both Thai and English, including legal terminology).
• Recruiting process.
• Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.
• Our Diversity, Equity and Inclusion commitment.
• We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English and Japanese Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuous customer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must Have.
• Graduated degree in marketing, business administration, economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to Have.
• Good presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, Procurement, Purchasing, Power BI, English

ประเภทงาน:

งานประจำ

• Control document workflows including submission, tracking, distribution, and response coordination across GC platforms and internal teams.
• Maintain document control logs, records, version control, numbering, filing, storage, and retrieval for both electronic and hard copy files.
• Support document preparation by ensuring proper formatting, compliance, system access, and archiving activities.
• Monitor and verify data entries from site teams, follow up on gaps, and ensure timely and accurate updates.
• Maintain and continuously improve data tracking templates and reporting structures, aligning historical data with current standards.
• Organize project data from multiple sources so it is structured, accessible, and ready for reporting and analysis.
• Prepare reports on project progress, cost, and performance to support visibility and decision-making.
• Ensure consistency in data structure and reporting formats across sites or regions.
• Support issue tracking, data visualization, project schedules, procurement documentation, and office purchasing activities as needed.How You Will Do It.
• Take ownership of data quality, document control, and daily follow-up with accuracy and accountability.
• Stay close to site teams and internal partners, respond quickly, and remove obstacles that slow down delivery or reporting.
• Use a continuous-improvement mindset to refine templates, trackers, and reporting formats as site needs change.
• Work as one team across APAC by sharing information clearly, building trust, and respecting different perspectives.Qualifications.
• Bachelor's technical degree in engineering or a related field.
• Minimum 2 years of experience in project support, data management, or administrative roles; experience in construction, commissioning, or engineering projects is an advantage.
• Good command of English in listening, speaking, reading, and writing.
• TOEIC score of 600, IELTS overall score of 5.0, or equivalent.
• Strong analytical and computer skills, with proficiency in Microsoft Office, Excel, Power Query, Power BI, or similar tools.
• High accuracy, attention to detail, and the ability to manage large volumes of data.
• Strong time management and organizational skills with the ability to handle multiple tasks and deadlines.
• Good communication and coordination skills when working with cross-functional teams and site personnel.
• Familiarity with document control processes such as submittals, logs, version control, and archival practices.
• Willingness to support multiple APAC sites and remote coordination.Nice to Have.
• Experience supporting reporting, data visualization, and performance tracking.
• Exposure to construction, commissioning, or engineering project environments.
• Experience developing training materials or supporting users with data handling and system usage.
• Familiarity with issue tracking data or project scheduling tools.
• Why Join UsYou will gain broad exposure to project operations across multiple APAC sites, working with cross-functional teams on data, documentation, reporting, and process improvement. This is an opportunity to build practical experience in a structured environment while contributing to reliable project delivery.
• If you are ready to bring structure, accuracy, and coordination to project operations, we would love to hear from you.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Development, Software Development, Data Analysis, Multitasking, Procurement

ประเภทงาน:

งานประจำ

• Manage general administrative tasks including documentation, record keeping, and internal coordination.
• Support scheduling of meetings, company activities, and internal communications.
• Maintain organized operational records and internal documentation.
• Assist with procurement and coordination with office vendors and service providers.
• Sales Operations Support.
• Submit internal tickets and coordinate required documentation for sales-related processes.
• Prepare and process supporting documents required for sales activities, proposals, and internal approvals.
• Coordinate with internal teams (Finance, Operations, Delivery) to ensure completeness of sales documentation.
• Assist in processing and tracking monthly invoicing related to client projects or services.
• Maintain records of submitted documents, invoices, and sales-related administrative tasks.
• Follow up internally to ensure timely completion of documentation and billing processes.
• Marketing Support & Analytics.
• Track marketing initiatives such as events, campaigns, and lead generation activities.
• Monitor key marketing metrics including leads generated, conversion rates, and campaign performance.
• Maintain marketing contact databases and assist with lead tracking.
• Prepare basic analytics and reports to support marketing performance evaluation.
• Data Analysis & Business Reporting.
• Consolidate business data from Sales, Marketing, and Operations teams.
• Generate regular reports and dashboards to support business performance monitoring.
• Identify trends or insights that may support decision-making and business development initiatives.
• Internal Project Coordination.
• Support tracking of internal project activities, particularly for non-project-managed initiatives.
• Monitor task progress and timelines for internal workstreams that do not have dedicated project managers.
• Assist in coordinating communication between business teams, delivery teams, and stakeholders.
• Maintain simple project tracking tools or documentation to ensure visibility of progress and responsibilities.
• You.
• Bachelor's degree in Business Administration, Management, Marketing, or a related field.
• 1-3 years of experience in administrative, operations, business support, or coordination roles.
• Strong organizational and multitasking abilities.
• Analytical mindset with the ability to work with data and reporting.
• Proficiency in Microsoft Excel / Google Sheets and presentation tools.
• Nice to Have.
• Experience supporting sales teams or marketing initiatives.
• Basic understanding of project coordination or task tracking.
• Experience working with vendors or outsourced resources.
• Familiarity with CRM tools or project tracking tools (e.g., Jira, Asana, Trello).
• How to apply.
• The hiring team will review your application.
• 2-3 Interviews with the hiring team, People Operations team and all stakeholders involved in the process.
• Why you'll love it here.
• Work with other talented, ambitious international colleagues who love their craft.
• A modern and well-equipped work environment.
• Flexible working hours.
• A medical healthcare plan and annual health check-up.
• A friendly bunch of colleagues.
• What we believe in.
• We cultivate teamwork and a trust-based working culture.
• We celebrate diversity and continuous improvement.
• Giving our employees the opportunity and create for their own success.
• About Omise.
• Founded in 2013, 500 people.
• Headquartered in Japan, with operational headquarters in Bangkok and offices in Singapore, Indonesia, and Malaysia.
• Raised over $236M of funding to date from institutional investors including SCB10X, SPARX Group Co. Ltd., Toyota Financial Services Corporation, JIC Venture Growth Investments, MUFG Bank, Mars Growth Capital, Ascend Venture Group, and more.
• Won Digital Startup of the Year at Digital Thailand Big Bang 2017.
• Won Forbes Japan Startup of the Year 2018.
• Won 3 awards from International Business Magazine Award 2020.
• Most Innovative Electronic Payment Platform for Singapore.
• Most Innovative Seamless Transactions Provider for Singapore.
• Best Payment Solutions Provider in Singapore.
• Won Mizuho Innovation Award 2022 (Q2).
• Life at Omise.
• Nearly 500 employees work from our six office locations as well as remotely from home or co-working spaces. While we are a global company, a lot of our thinking goes into how to solve payment problems at the hyper-local level to help businesses scale and reach their customers.
• Our core values - simple, real, and beautiful serve as our North Star and are integrated into how we work and the results of our work.
• At Omise, we empower people to embrace project-ownership and take initiative. We love to see our employees act as the owner of the outcome and confidently provide solutions to each challenge, taking a collaborative teamwork approach. Our fellow employees are encouraged to discuss and share ideas, and are given the freedom to explore all areas of their work, in order to achieve the expected results.
• People at Omise are from different backgrounds and together, we contribute to creating an inclusive, friendly, and safe working environment. As a company, we embrace diversity and value open discussions, a learning mindset, professionalism, and respect. "Growing with us" means to celebrate the challenges and to always look for opportunities to learn, develop your skills, and move one step forward each day. If this is the work environment you are looking for, then get in touch with us.
• We look forward to hearing from you. Omise embraces diversity and nourishes an open and inclusive work environment. We are home to over 27 nationalities and all decisions to hire, promote or discharge are based on merit, competence, performance, and business needs.
• We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other applicable legally protected characteristics.
• Discover how Omise prioritizes and protects your privacy and data by clicking HERE to explore our Human Resources privacy policy before you embark on your journey with us.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• You are passionate about getting a good solution for your customers by identifying the customers' needs and using your knowledge of the IKEA systems and processes to offer solutions.
• You take ownership for resolving your customer's individual needs; communicating a realistic timeline for this resolution and keeping them informed as promised.
• You understand the impact of service time responses on the customers' level of satisfaction and work both individually and with your colleagues to ensure that you match ...
• You have a good knowledge of store operations in order to offer appropriate solutions to the customers, giving advice on add-on sales, thereby encouraging them to buy more.
• You are listening to your customers and anticipating their needs, promoting IKEA products and services in order to improve their home-to-home shopping experience.
• You actively seek feedback and give feedback constructively to your colleagues in order to improve the shopping experience of all customers.
• You will be providing support and assistance to IKEA Thailand customers and ensuring best customer experience with IKEA tone of voice.
• You have at least 1-2 years of experience in a customer facing support role, preferably in a customer support function or a call centre.
• You have the ability to communicate confidently and clearly (both spoken and written) in Thai and English.
• You are available and committed to work at IKEA Bangna (สะดวกมาทำงานที่อิเกีย สาขาเมกะบางนา), located in Mega Bangna.
• You have a good knowledge of how the Customer Care Centre acts as the main support channel for the customers before, during, and after they have made purchases.
• You can make things happen with flexibility, speed and simplicity.
• You have experienced a good knowledge in handling customer complaints or crisis and are able to create a win-win scenario solution.
• You demonstrate a courteous, professional, and friendly manner on the telephone.
• You are self-reliant and motivated with a proven ability to work as part of a team as well as independently.
• You are familiar and comfortable in using a computer.
• This role requires flexibility in working hours, depending on store operational requirements.
• IKEA is an equal opportunity employer, and we are looking for talented individuals to join our team. We believe that diverse perspectives make us stronger, and we welcome applications from all qualified individuals, including those with disabilities. This role requires the ability to hear, see, and type effectively. English communication skills are an advantage. If you are a qualified candidate, we would love to hear from you.
• The selection process will take place continuously, so if you are interested in this exciting position, please apply by 1 October 2026.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Accounting, M&A, English

ประเภทงาน:

งานประจำ

• Support the establishment and enhancement of the Group Corporate Governance Structure to ensure alignment with the policies of the listed company and applicable laws and regulations.
• Organize and coordinate Board of Directors' meetings and shareholders' meetings of subsidiary companies, including the preparation of meeting materials, minutes, and related documentation.
• Monitor and coordinate governance matters across subsidiary companies to ensure comp ...
• Support the appointment of directors, executives, and company secretaries of subsidiary companies, including the maintenance of statutory records and related corporate documentation.
• Research, analyze, and provide preliminary advice on legal, regulatory, and governance matters relating to the oversight and management of subsidiary companies.
• Assist in the development, implementation, and continuous improvement of the Group's corporate governance policies, manuals, and best practices.
• Coordinate with internal departments on matters relating to the Group's corporate structure, governance framework, and subsidiary oversight.
• Bachelor's degree in Business Administration, Accounting, Finance, Law, or a related field.
• At least 3-5 years of experience in Company Secretarial, Corporate Governance, or related corporate affairs functions.
• Strong knowledge of public limited company law, private company law, and corporate governance principles and best practices.
• Good understanding of the roles, duties, and fiduciary responsibilities of directors of both parent and subsidiary companies.
• Proficient in English communication, with the ability to prepare business correspondence and corporate documentation.
• Strong coordination, project management, and stakeholder management skills, with the ability to work effectively across multiple functions and entities.
• Completion of the Company Secretary Program (CSP) or other relevant corporate governance training will be an advantage.
• Experience overseeing multiple subsidiary companies, or involvement in corporate establishment, restructuring, group reorganization, mergers and acquisitions (M&A), will be highly preferred.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Creative Thinking, Recruitment, Leadership Skill, Teamwork

ประเภทงาน:

งานประจำ

• We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
• Customer Success Manager (CSM) - SAP Academy for Customer Success - THAILAND (Hybrid ...
• As a CSM within the SAP Next Gen - Academy for Customer Success, you will be responsible to: Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area. Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. Enhance skills around your solution portfolio, managing customer retention, and driving value realization. Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers. The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.
• What You Bring.
• 2-3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
• CSM focus areas: SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
• The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
• About SAP Academy for Customer Success The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity.
• It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
• Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions - all while learning in a dynamic environment and earning competitive pay and benefits.
• SAP Next Gen is our global experience for students and early talent (0-3 years of professional work experience).
• Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.
• SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations.
• In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
• We are planning a practical and immersive portion of our program, which will l ikely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California.
• This experience is designed to provide unparalleled hands-on learning and networking opportunities.
• During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success.
• As such, vacation will not be approved during some critical times of the program.
• We are SAP Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
• Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
• As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
• Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
• At SAP, you can bring out your best.
• We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
• At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
• We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
• We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
• If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.
• Specific conditions may apply for roles in Vocational Training.
• EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.
• Candidate must currently possess unrestricted work authorization for the country where they are applying and do not require current or future employer sponsorship for a visa or work permit.
• Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
• Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
• As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
• Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
• At SAP, you can bring out your best.
• We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
• At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
• We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
• If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.
• Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
• Requisition ID: 459483 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: ]]>.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Financial Modeling, Data Analysis, Recruitment, Automation, YouTube

ประเภทงาน:

งานประจำ

• Lead your own team of analysts/managers on selected projects/requests from the top management.
• Help shape and drive internal performance analysis (trends, scenarios) relevant to corporate goal setting.
• Conduct industry, and competitor data analysis to support the definition of priorities and key issues.
• Develop draft business strategies and share with corporate strategy function.
• Support the creation of high-quality materials for senior stakeholders for both internal and external audiences.
• Help organize Quarterly Business Reviews (QBRs) and other select team ceremonies (e.g., all hands, townhalls).
• Track Objective and Key Results (OKRs) and conduct deep-dives on strategic topics as required.
• Experience working in a similar role, ideally in a technology or travel focused company.
• Degree in BS or BA required.
• 6-8 years of Consulting experience is a strong plus.
• Strong analytical and problem-solving skills.
• Strong financial modeling skills.
• Ability to think strategically, learn fast and understand new business dynamics.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.
• Excellent ability to manage and influence senior stakeholders.
• Ability to use AI-generated queries and visualizations while critically validating the data, assumptions and outputs.
• Experience shipping or prototyping with LLMs, agent frameworks or automation tools.
• This role will be based in Bangkok, Thailand. Relocation package will be provided.
• Bangkok.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

VoIP, English, Thai

ประเภทงาน:

งานประจำ

• Receive and respond to incoming service requests and incidents (via telephone, email and in person).
• Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA), meeting or exceeding customer's requirements and expectations.
• Incidents and Service Requests are managed effectively; ensuring information is captured in the Service Desk System for future reference and analysis, in line with ITIL ...
• Where required, liaise with third-party service providers and escalate issues to ensure incident resolution within the agreed SLA's.
• Document hardware / software configuration and request / incident resolution procedures.
• Install, configure, test, maintain, monitor, and troubleshoot end user IT equipment.
• Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective solutions.
• Assist with the upkeep of the Configuration Management Database.
• Assist in the configuration and installation of new IT hardware / software solutions.
• Ensure incoming requests / incidents are logged accurately and updated in line with industry best practice.
• Escalate issues when necessary.
• Provide a customer focused service to all users of IT Services.
• Take ownership of service requests / incidents.
• Create and maintain documentation for IT processes, procedures and configuration documents.
• Ensure IT processes are adhered to and followed accordingly.
• Other job assignments or assigned by Supervisor.
• Required training and education: Bachelor's degree in information systems (desirable).
• Required professional experience (in years): 3 years experience providing 1st level support (onsite and telephone based).
• Excellent customer service skills and experience.
• Excellent communication and documentation skills.
• An exceptional phone manner.
• Self motivated and directed.
• Ability to effectively prioritise and execute tasks in a high-pressure environment.
• Ability to work in a team-oriented, collaborative environment.
• Technical knowledge;.
• Experience supporting Windows 10, Server 2012, Server 2016.
• Experience supporting Microsoft O365.
• Experience administering an Active Directory environment (User / Group Management).
• Experience with an ITIL orientated Service Desk logging system.
• Experience supporting VoIP systems.
• Experience in Thin Client technologies (desirable).
• Experience working in a structured ITIL environment (desirable).
• Native Thai speaker.
• English literacy and communication.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Mandarin, English

ประเภทงาน:

งานประจำ

• Bachelor's degree holder is required Minimum 2 years of working experience is a Must Fluent in Taiwanese Mandarin (spoken and written) Good command of English for internal communication Previous experience in customer service, call center, or similar roles preferred Excellent written and verbal communication skills Strong problem-solving abilities and attention to detail Ability to multitask and work in a fast-paced environment Proficient with computer systems and CRM tools is a plus.
• Respond promptly and professionally to customer inquiries via email and live chat Co ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Assist and support our existing customers (hotel properties) daily in the use of our software.
• Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers.
• Troubleshoot and make outbound calls for escalated issues.
• Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.
• Gather customers' feedback and requirements for future releases of the software.
• Use training materials and attend company-wide online training sessions to keep up-to-date with the latest system updates.
• 1+ years of hands-on, front-of-house hospitality operations experience at a hotel or resort - Front Desk, Night Auditor, Guest Services, Revenue Manager, Assistant Manager, or similar role at a quality property. (Airline, event, or food & beverage-only experience does not meet this requirement.).
• Previous experience in customer service or similar is a plus.
• Native or Fluent in English and Thai.
• Excellent communication skills and a positive attitude.
• Excellent problem-solving skills and emotional intelligence.
• Great levels of learning agility.
• A compatible graduation course or more than 2 years of proven experience in the area.
• Skill with computers and systems.
• Excellent internet/wifi connection.
• What to Expect - Your Journey with Us.
• Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold - we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
• Learn more online at cloudbeds.com.
• Best All-In-One Hotel Management System | HotelTechAwards (2025).
• Overall 10 Best Places to Work | HotelTechAwards (2025).
• Most Loved Workplace Certified (2024).
• Top 10 People's Choice (2024).
• Remote First, Remote Always.
• PTO in accordance with local labor requirements.
• Monthly Wellness Fridays - enjoy an extra-long weekend every month.
• Fully Paid Parental Leave.
• Home office stipend based on country of residency.
• Professional development courses in Cloudbeds University.
• Access to professional development, including manager training, upskilling and knowledge transfer.
• Everyone is Welcome - A Culture of Inclusion.
• Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.