เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Organizing/Attending SIMOPS coordination meetings for the daily SIMOPS coordination.
• Feeding back the results of such coordination to Commissioning/Operations team.
• Inspect the site conditions for the implementation of agreed SIMOPS risk mitigations.
• Communicate HSES commissioning daily plans and other relevant information by conducting and participating in daily pre-start meetings, induction programs, and toolbox meetings.
• Support and communicate Incident/Injury Prevention.
• Liaising with Company Operations, Commissioning Management, and Construction Management.
• Liaising with Emergency Response Teams.
• Liaising with Incident Management Teams.
• Maintain project compliance with relevant HSSE guidelines onsite by performing audits and inspections as required, setting up hazardous substances/plant registers as required for the commissioning process.
• Visible commitment to commissioning and HSSE improvement programs and ensures HSE incidents are investigated to prevent recurrence and provide learning.
• Minimum 5 years Commissioning and Construction HSES experience on large capital projects preferably in a Refinery.
• More than 5 years of working experience either in Oil/Gas production facilities, power plants, or chemical plants for either of operation / maintenance.
• Tertiary qualifications in Health, Safety, Security and Environment (HSSE) or a related discipline.
• Leadership by example recognizes, develops, and enhances the potential of the workforce to achieve flawless execution.
• Excellent interpersonal and communication skills and persuasive.
• Effective coaching: understands performance expectations and is effective in communicating these to the work force and motivating them to achieve required results.
• Strong communication skills: capability to effectively interact with individuals of all levels.
• Highly developed analytical, written, verbal communication and presentation skills.
• Demonstrated team management and leadership capability.
• Good knowledge of hydrocarbon processing.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management, Procurement

ประเภทงาน:

งานประจำ

• Implement and coordinate all Mechanical LOTO procedures.
• Interpret work scope, drawings, P&IDs, and other relevant documentation to determine proper mechanical isolations.
• Verify isolation points and issue LOTO certificates.
• Issue, modify, and close LOTO permits, ensuring accuracy and compliance.
• Ensure locks and tags are correctly placed and removed.
• Field Oversight & Compliance.
• Conduct field inspections to ensure LOTO compliance.
• Ensure all protective measures listed in the permit are in place before authorizing work.
• Perform audits of LOTO permits, including field verification.
• Confirm systems/equipment are restored to a safe configuration after work completion.
• Administration & Control.
• Maintain LOTO equipment and registers.
• Maintain a current list of Authorized Permit Requestors.
• Accept and process LOTO requisitions only from authorized personnel.
• Control, track, and report all LOTO permits.
• Collaboration & Support.
• Work closely with construction, pre commissioning, commissioning, and HSE teams.
• Provide LOTO training and participate in incident investigations.
• Support safe work planning and system handover activities.
• Diploma or degree qualified in Engineering or equivalent combination of qualifications and experience.
• Appropriate level of commissioning experience in relevant industry sector, typically a minimum of 7 years of engineering experience if degree qualified OR trade discipline qualified with a minimum 10 years relevant practical experience.
• Good standard of general computer literacy.
• Fully conversant with regards to discipline technical knowledge.
• Proven experience of interpreting discipline documentation.
• Ability to monitor work progress and report against the plan.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• High school diploma or higher in any field.
• Experience handling large groups of tourists is a plus.
• 1-3 years of experience in ticketing, customer service, or related fields.
• Basic IT equipment skills.
• Strong interpersonal skills and a commitment to excellent customer service.
• Proficiency in English or Chinese is an advantage.
• Job Responsibilities.
• Conduct ticket sales and manage on-site ticketing operations accurately and on time.
• Respond politely to customer inquiries about tickets, resolve complaints, and provide guidance to ensure maximum customer satisfaction.
• Monitor entrances to verify ticket validity and ensure proper admission.
• Oversee and operate the ticketing system efficiently; assist with system updates and troubleshooting as necessary.
• Adhere to policies, procedures, and regulations related to ticketing; implement security measures to prevent fraud and unauthorized access to the system.
• Collaborate with team members and other departments to ensure smooth ticketing operations, and support ticketing operations managers as needed.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Welcoming clients and visitors with professionalism, warmth and a high level of hospitality, ensuring a memorable first impression.
• Acting as the first point of contact for the boutique and delivering a consistent client experience aligned with brand standards.
• Managing incoming calls, emails and client enquiries while ensuring timely responses and appropriate follow-up.
• Coordinating appointments, client arrivals and boutique traffic flow to ensure a seamless client journey.
• Supporting client allocation and ensuring visitors are attended to throughout their boutique experience.
• Supporting the collection and accuracy of client information within CRM systems and visitor tracking tools.
• Managing the boutique appointment calendar and supporting scheduling coordination for the boutique team.
• Monitoring daily boutique traffic and maintaining accurate records and reporting.
• Ensuring the boutique remains fully prepared and presented to the highest standards at all times.
• Managing hospitality materials and supporting inventory replenishment when required.
• Providing administrative support and contributing to the efficient running of the boutique.
• Supporting events, activations and peak business periods to ensure seamless execution.
• Minimum of 3 years of experience in hospitality, luxury retail, customer service, reception or a client-facing environment.
• Excellent interpersonal and communication skills.
• Strong customer service orientation with a high level of attention to detail.
• Professional, polished and confident presentation.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Positive, proactive and solution-oriented mindset.
• Ability to work effectively within a collaborative team environment.
• Proficiency with Microsoft Office applications and CRM tools is an advantage.
• Fluent in Thai and English.
• Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
• Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Serve as the primary contact point for assigned customers, ensuring excellent service delivery.
• Receive, verify, and process customer orders before handing them over to Operations.
• Update and track shipment status proactively, ensuring transparency and a customer centric service approach.
• Handle customer inquiries, special requests, irregularities, and complaints in a timely and professional manner.
• Arrange for space bookings on aircraft and monitor shipments throughout the transit process.
• Prepare necessary shipping documents and ensure compliance with regulations.
• Support the billing process for shipments.
• Bachelor's Degree or higher in Logistics, Business Administration, or a related field.
• Minimum 2-3 years of experience in freight forwarding, specifically in airfreight; export experience strongly preferred.
• Experience with CargoWise (CW1) is an advantage.
• Solid understanding of customer service processes, systems, and operational flow.
• Strong ability to identify and fulfill customer needs with a friendly and professional approach.
• Excellent interpersonal skills with the ability to collaborate effectively across all organizational levels, including management.
• Good command of written and spoken English.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English and Japanese Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, English

ประเภทงาน:

งานประจำ

• BA, BS and or Food Service degree.
• Minimum 5 years' experience in a similar sales leadership or account management role, ideally within the food & beverage industry.
• Proven track record of exceeding sales targets and growing key customer accounts.
• Strong interpersonal and relationship management skills, with the ability to influence at all levels.
• Excellent organization and follow-up skills, attention to detail.
• Ability to work independently, under pressure, and with little direction.
• Ability to succeed in a competitive environment.
• Fluency in English.
• Our Commitment to a Culture of Inclusion & Belonging.
• Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Financial Modeling, Microsoft Office

ประเภทงาน:

งานประจำ

• Review term and condition of hotel management agreement, power of attorney, contract and agreement to align under direction with legal team on issuing new hotel management agreement, cash pooling and any addendums to hotel management agreement on competitive set.
• Liaise with legal department on providing support to hotel on POA request and company documents for any of legal.
• related uses and provide necessary required information to legal department on contr ...
• Work with hotel to define OS&E needed for opening, place order and ensure items arrive on time.
• Work with hotel to define staffing structure.
• Ensure best practices are used from existing hotels on new project creating new openings as centers of process.
• excellence.
• Work with AWC Sales & Marketing team to guide hotels own opening sales and marketing process ensuring learnings and knowledge from other AWC market hotels is applied in new property.
• Work with PD and operator design team to ensure hotel operation design is optimized and on time.
• Ensure hotel has complete pre-opening timeline in place 6 months out and is monitored so opening is on plan and on.
• time.
• Degree in business, hotel's business, or related field.
• Previous experience as an analyst or asset management or work in hotel's business minimum 3 years.
• Proficiency in Microsoft Office and industry-related software.
• Financial knowledgeable background with experience in financial modeling.
• Strategically minded with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Excellent organizational and managerial skills.
• Attention to detail.
• Skilled negotiator.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuous customer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must Have.
• Graduated degree in marketing, business administration, economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to Have.
• Good presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• You are passionate about getting a good solution for your customers by identifying the customers' needs and using your knowledge of the IKEA systems and processes to offer solutions.
• You take ownership for resolving your customer's individual needs; communicating a realistic timeline for this resolution and keeping them informed as promised.
• You understand the impact of service time responses on the customers' level of satisfaction and work both individually and with your colleagues to ensure that you match ...
• You have a good knowledge of store operations in order to offer appropriate solutions to the customers, giving advice on add-on sales, thereby encouraging them to buy more.
• You are listening to your customers and anticipating their needs, promoting IKEA products and services in order to improve their home-to-home shopping experience.
• You actively seek feedback and give feedback constructively to your colleagues in order to improve the shopping experience of all customers.
• You will be providing support and assistance to IKEA Thailand customers and ensuring best customer experience with IKEA tone of voice.
• You have at least 1-2 years of experience in a customer facing support role, preferably in a customer support function or a call centre.
• You have the ability to communicate confidently and clearly (both spoken and written) in Thai and English.
• You are available and committed to work at IKEA Bangna (สะดวกมาทำงานที่อิเกีย สาขาเมกะบางนา), located in Mega Bangna.
• You have a good knowledge of how the Customer Care Centre acts as the main support channel for the customers before, during, and after they have made purchases.
• You can make things happen with flexibility, speed and simplicity.
• You have experienced a good knowledge in handling customer complaints or crisis and are able to create a win-win scenario solution.
• You demonstrate a courteous, professional, and friendly manner on the telephone.
• You are self-reliant and motivated with a proven ability to work as part of a team as well as independently.
• You are familiar and comfortable in using a computer.
• This role requires flexibility in working hours, depending on store operational requirements.
• IKEA is an equal opportunity employer, and we are looking for talented individuals to join our team. We believe that diverse perspectives make us stronger, and we welcome applications from all qualified individuals, including those with disabilities. This role requires the ability to hear, see, and type effectively. English communication skills are an advantage. If you are a qualified candidate, we would love to hear from you.
• The selection process will take place continuously, so if you are interested in this exciting position, please apply by 1 October 2026.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Creative Thinking, Recruitment, Leadership Skill, Teamwork

ประเภทงาน:

งานประจำ

• We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
• Customer Success Manager (CSM) - SAP Academy for Customer Success - THAILAND (Hybrid ...
• As a CSM within the SAP Next Gen - Academy for Customer Success, you will be responsible to: Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area. Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. Enhance skills around your solution portfolio, managing customer retention, and driving value realization. Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers. The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.
• What You Bring.
• 2-3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
• CSM focus areas: SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
• The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
• About SAP Academy for Customer Success The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity.
• It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
• Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions - all while learning in a dynamic environment and earning competitive pay and benefits.
• SAP Next Gen is our global experience for students and early talent (0-3 years of professional work experience).
• Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.
• SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations.
• In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
• We are planning a practical and immersive portion of our program, which will l ikely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California.
• This experience is designed to provide unparalleled hands-on learning and networking opportunities.
• During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success.
• As such, vacation will not be approved during some critical times of the program.
• We are SAP Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
• Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
• As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
• Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
• At SAP, you can bring out your best.
• We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
• At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
• We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
• We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
• If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.
• Specific conditions may apply for roles in Vocational Training.
• EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.
• Candidate must currently possess unrestricted work authorization for the country where they are applying and do not require current or future employer sponsorship for a visa or work permit.
• Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
• Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
• As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
• Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
• At SAP, you can bring out your best.
• We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
• At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
• We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
• If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.
• Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
• Requisition ID: 459483 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: ]]>.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

VoIP, English, Thai

ประเภทงาน:

งานประจำ

• Receive and respond to incoming service requests and incidents (via telephone, email and in person).
• Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA), meeting or exceeding customer's requirements and expectations.
• Incidents and Service Requests are managed effectively; ensuring information is captured in the Service Desk System for future reference and analysis, in line with ITIL ...
• Where required, liaise with third-party service providers and escalate issues to ensure incident resolution within the agreed SLA's.
• Document hardware / software configuration and request / incident resolution procedures.
• Install, configure, test, maintain, monitor, and troubleshoot end user IT equipment.
• Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective solutions.
• Assist with the upkeep of the Configuration Management Database.
• Assist in the configuration and installation of new IT hardware / software solutions.
• Ensure incoming requests / incidents are logged accurately and updated in line with industry best practice.
• Escalate issues when necessary.
• Provide a customer focused service to all users of IT Services.
• Take ownership of service requests / incidents.
• Create and maintain documentation for IT processes, procedures and configuration documents.
• Ensure IT processes are adhered to and followed accordingly.
• Other job assignments or assigned by Supervisor.
• Required training and education: Bachelor's degree in information systems (desirable).
• Required professional experience (in years): 3 years experience providing 1st level support (onsite and telephone based).
• Excellent customer service skills and experience.
• Excellent communication and documentation skills.
• An exceptional phone manner.
• Self motivated and directed.
• Ability to effectively prioritise and execute tasks in a high-pressure environment.
• Ability to work in a team-oriented, collaborative environment.
• Technical knowledge;.
• Experience supporting Windows 10, Server 2012, Server 2016.
• Experience supporting Microsoft O365.
• Experience administering an Active Directory environment (User / Group Management).
• Experience with an ITIL orientated Service Desk logging system.
• Experience supporting VoIP systems.
• Experience in Thin Client technologies (desirable).
• Experience working in a structured ITIL environment (desirable).
• Native Thai speaker.
• English literacy and communication.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Mandarin, English

ประเภทงาน:

งานประจำ

• Bachelor's degree holder is required Minimum 2 years of working experience is a Must Fluent in Taiwanese Mandarin (spoken and written) Good command of English for internal communication Previous experience in customer service, call center, or similar roles preferred Excellent written and verbal communication skills Strong problem-solving abilities and attention to detail Ability to multitask and work in a fast-paced environment Proficient with computer systems and CRM tools is a plus.
• Respond promptly and professionally to customer inquiries via email and live chat Co ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Assist and support our existing customers (hotel properties) daily in the use of our software.
• Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers.
• Troubleshoot and make outbound calls for escalated issues.
• Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.
• Gather customers' feedback and requirements for future releases of the software.
• Use training materials and attend company-wide online training sessions to keep up-to-date with the latest system updates.
• 1+ years of hands-on, front-of-house hospitality operations experience at a hotel or resort - Front Desk, Night Auditor, Guest Services, Revenue Manager, Assistant Manager, or similar role at a quality property. (Airline, event, or food & beverage-only experience does not meet this requirement.).
• Previous experience in customer service or similar is a plus.
• Native or Fluent in English and Thai.
• Excellent communication skills and a positive attitude.
• Excellent problem-solving skills and emotional intelligence.
• Great levels of learning agility.
• A compatible graduation course or more than 2 years of proven experience in the area.
• Skill with computers and systems.
• Excellent internet/wifi connection.
• What to Expect - Your Journey with Us.
• Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold - we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
• Learn more online at cloudbeds.com.
• Best All-In-One Hotel Management System | HotelTechAwards (2025).
• Overall 10 Best Places to Work | HotelTechAwards (2025).
• Most Loved Workplace Certified (2024).
• Top 10 People's Choice (2024).
• Remote First, Remote Always.
• PTO in accordance with local labor requirements.
• Monthly Wellness Fridays - enjoy an extra-long weekend every month.
• Fully Paid Parental Leave.
• Home office stipend based on country of residency.
• Professional development courses in Cloudbeds University.
• Access to professional development, including manager training, upskilling and knowledge transfer.
• Everyone is Welcome - A Culture of Inclusion.
• Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Recruitment, Salesforce, Cloud Computing, English, Thai

ประเภทงาน:

งานประจำ

• About the Role.
• The Client Services Lead acts as the central point of coordination between the customer, the Sales team, and the Delivery/Service team. This role owns the customer relationship post-sale - ensuring contract terms are tracked and fulfilled, customer satisfaction stays high, renewal opportunities are protected, and any risk signals (delivery gaps, dissatisfaction, scope changes) are surfaced to Sales early enough to act on. This is not a technical delivery role; it's a relationship and coordination ro ...
• Customer-facing Serve as the customer's primary point of contact for contract and service-related matters (excluding day-to-day technical delivery issues, which route to the Delivery team) Build and maintain strong relationships with key customer stakeholders to understand their evolving needs and priorities Proactively check in with customers to gauge satisfaction, address concerns, and reinforce the value being delivered Manage contract lifecycle events - renewals, amendments, scope changes, expirations - ensuring the customer experiences no service gaps Sales-facing Alert the Sales team early to renewal risk, expansion opportunities, or dissatisfaction signals so they can engage the customer proactively Provide Sales with account context (usage patterns, satisfaction trends, open issues) to support upsell/cross-sell and renewal conversations Support contract renewal discussions jointly with Sales, acting as the relationship continuity between initial sale and ongoing service Delivery-facing Act as the customer's advocate within Delivery, communicating customer priorities, concerns, and feedback to the service/delivery team Track SLA adherence and service commitments against the contract, flagging gaps before they become customer-facing issues Coordinate with Delivery on service reviews, issue resolution timelines, and status updates the customer needs Contract & Reporting Maintain accurate records of contract terms, renewal dates, and key account milestones Prepare periodic account health reports/dashboards for internal stakeholders (Sales, Delivery, Management) Monitor renewal pipeline and flag at-risk accounts with lead time sufficient for intervention.
• Bachelor's degree in Business Administration, Marketing, IT, or related field 3-5+ years of experience in client services, account management, customer success, or a similar customer-facing coordination role - IT/technology services industry preferred Strong communication and stakeholder management skills; comfortable being the "translator" between commercial, delivery, and customer language Experience with contract lifecycle management (renewals, SLAs, scope tracking) Proven ability to work cross-functionally with Sales and Delivery/Operations teams Good command of English (written and spoken); Thai fluency required for local customer engagement Familiarity with CRM/ticketing tools (Salesforce, ServiceNow, or similar) is a plus Workplace type: About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Leadership Skill, SAP, English

ประเภทงาน:

งานประจำ

• As a Customer Service Specialist, you will play a critical role in customer satisfaction by managing end-to-end order processing, coordinating with key stakeholders, continuously improving service processes, and supporting the commercial team at both local and regional levels. Some of the Things You'll Do: Serve as the primary point of contact for customers via email, phone, and internal systems, ensuring professional and timely communication. Process customer orders and manage delivery-related activities using SAP (e.g., SAP SD, MM module). Monitor order status and proactively ide ...
• What You'll Bring.
• to Us: Bachelor's degree in any field Good command of English, both written and spoken 2-3 years of experience in Customer Service, Order Management, or Sales Support Experience with SAP is an advantage Strong communication and problem-solving skills Ability to work effectively under pressure and manage multiple priorities Good computer skills, particularly MS Excel, Outlook, and SAP.
• Competitive health + wellness benefit plan Continuous professional development with many opportunities for growth Access to a wide variety of internal and external training courses on our learning system We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. This is a fantastic opportunity to build your career with a company who are experiencing rapid growth. At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English and Thai is highly preferred (depends on the market assignment) Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SAP

ประเภทงาน:

งานประจำ

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driv ...
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.
• The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.
• What You Bring.
• 2-3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering).
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
• SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
• The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
• About SAP Academy for Customer Success.
• The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
• Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions - all while learning in a dynamic environment and earning competitive pay and benefits.
• SAPAcademyforCustomerSuccess.
• SAPNextGen.
• SAP Next Gen is our global experience for students and early talent (0-3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.
• SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
• We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.
• During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.
• We are SAP.
• Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.
• Candidate must currently possess unrestricted work authorization for the country where they are applying and do not require current or future employer sponsorship for a visa or work permit.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Assist and support our existing customers (hotel properties) daily in the use of our software.
• Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers.
• Troubleshoot and make outbound calls for escalated issues.
• Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.
• Gather customers' feedback and requirements for future releases of the software.
• Use training materials and attend company-wide online training sessions to keep up-to-date with the latest system updates.
• 1+ years of hands-on, front-of-house hospitality operations experience at a hotel or resort - Front Desk, Night Auditor, Guest Services, Revenue Manager, Assistant Manager, or similar role at a quality property. (Airline, event, or food & beverage-only experience does not meet this requirement.).
• Previous experience in customer service or similar is a plus.
• Native or Fluent in English and Thai.
• Excellent communication skills and a positive attitude.
• Excellent problem-solving skills and emotional intelligence.
• Great levels of learning agility.
• A compatible graduation course or more than 2 years of proven experience in the area.
• Skill with computers and systems.
• Excellent internet/wifi connection.
• What to Expect - Your Journey with Us.
• Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold - we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
• Learn more online at cloudbeds.com.
• Best All-In-One Hotel Management System | HotelTechAwards (2025).
• Overall 10 Best Places to Work | HotelTechAwards (2025).
• Most Loved Workplace Certified (2024).
• Top 10 People's Choice (2024).
• Remote First, Remote Always.
• PTO in accordance with local labor requirements.
• Monthly Wellness Fridays - enjoy an extra-long weekend every month.
• Fully Paid Parental Leave.
• Home office stipend based on country of residency.
• Professional development courses in Cloudbeds University.
• Access to professional development, including manager training, upskilling and knowledge transfer.
• Everyone is Welcome - A Culture of Inclusion.
• Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.