เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Organizing/Attending SIMOPS coordination meetings for the daily SIMOPS coordination.
• Feeding back the results of such coordination to Commissioning/Operations team.
• Inspect the site conditions for the implementation of agreed SIMOPS risk mitigations.
• Communicate HSES commissioning daily plans and other relevant information by conducting and participating in daily pre-start meetings, induction programs, and toolbox meetings.
• Support and communicate Incident/Injury Prevention.
• Liaising with Company Operations, Commissioning Management, and Construction Management.
• Liaising with Emergency Response Teams.
• Liaising with Incident Management Teams.
• Maintain project compliance with relevant HSSE guidelines onsite by performing audits and inspections as required, setting up hazardous substances/plant registers as required for the commissioning process.
• Visible commitment to commissioning and HSSE improvement programs and ensures HSE incidents are investigated to prevent recurrence and provide learning.
• Minimum 5 years Commissioning and Construction HSES experience on large capital projects preferably in a Refinery.
• More than 5 years of working experience either in Oil/Gas production facilities, power plants, or chemical plants for either of operation / maintenance.
• Tertiary qualifications in Health, Safety, Security and Environment (HSSE) or a related discipline.
• Leadership by example recognizes, develops, and enhances the potential of the workforce to achieve flawless execution.
• Excellent interpersonal and communication skills and persuasive.
• Effective coaching: understands performance expectations and is effective in communicating these to the work force and motivating them to achieve required results.
• Strong communication skills: capability to effectively interact with individuals of all levels.
• Highly developed analytical, written, verbal communication and presentation skills.
• Demonstrated team management and leadership capability.
• Good knowledge of hydrocarbon processing.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Sociable, you know how to build relationships with our customers and establish trust.
• Helpful and a good listener, thanks to you our customers will have nothing but solutions.
• Multilingual, you are fluent in at least two languages and at ease with international customers.
• You will.
• Welcome and inform customers, personalizing customer relations.
• Ensure baggage handling for arriving and departing customers.
• Promote accessibility to the arrival/departure area.
• Carry out certain reception tasks requiring travel.
• Assist the Reception and/or Meetings & Events team in setting up meeting rooms.
• Assist the Lodging team with certain tasks.
• Contribute to access control and security of goods and people.
• Guarantee the quality of services, compliance with Club Med health and safety rules, and maintenance of the property.
• Know and apply health and safety standards and all emergency and evacuation procedures, and inform customers accordingly.
• Respect Club Med's attitudes, behavior, presentation, work environment and internal procedures.
• By becoming a G.O Baggage Handler, you'll be able to take advantage of Club Med's infrastructure and activities. If you feel like it, you can even get up on stage to show off your talents!.
• So don't wait any longer to pack your bags!.
• All our positions are open to people with disabilities.

ทักษะ:

Leadership Skill, Teamwork, Thai

ประเภทงาน:

งานประจำ

• Direct day-to-day hotel operations, plan and assign work, and ensure appropriate staffing levels are maintained to meet operational requirements.
• Develop team members and improve performance through regular coaching, feedback, recognition, and the establishment of clear performance and development goals.
• Ensure colleagues are properly trained and equipped with the knowledge, tools, and resources required to perform their roles efficiently and in compliance with brand and hotel standards.
• Recommend or initiate appropriate HR-related actions when required, in collaboration with Human Resources and the General Manager.
• Promote teamwork, engagement, and quality service through effective daily communication and close coordination with department heads and operational teams.
• Support the development of a strong leadership pipeline and identify high-potential colleagues for future career growth.
• Responsible Business.
• Ensure a safe and secure environment for guests, colleagues, and hotel assets in compliance with hotel and owner policies, brand standards, legal requirements, and local regulations.
• Maintain positive relationships with relevant external stakeholders, authorities, suppliers, business partners, and members of the local community.
• Act as a representative of the hotel and brand to enhance awareness and strengthen the hotel's reputation within the local community.
• Encourage colleague participation in community organizations, activities, sustainability initiatives, and responsible business programs.
• Develop and implement action plans that support environmental sustainability and reduce the hotel's carbon footprint.
• Perform other duties as assigned and serve as Manager on Duty when required.
• Guest Experience.
• Engage professionally with guests and key external contacts, including current and potential clients, government officials, travel industry representatives, suppliers, competitors, and members of the local community.
• Ensure the hotel consistently delivers the highest level of guest satisfaction through exceptional service, operational excellence, and well-maintained facilities and amenities.
• Take ownership of significant guest concerns and service recovery situations, ensuring timely resolution and appropriate follow-up.
• Work closely with department heads to continuously improve the guest journey and overall hotel experience.
• Ensure guest feedback and satisfaction results are regularly reviewed and translated into clear operational action plans.
• Financial & Commercial Performance.
• Support the General Manager in the development, implementation, and monitoring of the hotel's financial and operational plans to maximize guest satisfaction, revenue potential, productivity, and profitability.
• Monitor departmental performance, productivity, costs, and operational efficiency, taking corrective action where necessary.
• Work closely with Commercial, Revenue, Finance, and operational teams to identify opportunities to improve revenue, profitability, and overall business performance.
• Make recommendations for capital expenditure and property improvements that enhance the hotel's assets, guest experience, operational efficiency, and brand positioning.
• Support the General Manager in achieving hotel performance targets while maintaining appropriate cost controls and service standards.
• KEY PERSONALITY CRITERIA.
• Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
• Three years' general management experience in a high-level operations role or prior general manager experience or an equivalent combination of education and experience.
• Type and level of experience required may vary slightly based on size and complexity of.
• Must speak Thai language.

ประเภทงาน:

งานประจำ

• ดูแลรับผิดชอบถังดับเพลิง และบำรุงรักษาเครื่องมืออุปกรณ์ต่างๆที่เกี่ยวกับงาน Safetyให้พร้อมใช้งานอยู่เสมอ.
• ดูแลความสะอาดภายในและภายนอกอาคารให้ได้ตามมาตรฐานที่กำหนด.
• ปฏิบัติงานด้วยความถูกต้องตามหลักวิชาและคำนึงถึงความปลอดภัยในการทำงาน.
• ดูแลความเรียบร้อยของสวนหย่อมและต้นไม้ทั้งภายในและภายนอกให้อยู่ในสภาพสมบูรณ์.
• ดูแลการทำความสะอาดของแม่บ้านให้เป็นไปตามแผนงานที่กำหนดและให้ได้มาตรฐานตามที่กำหนด.
• ตรวจเช็คสภาพอาคารและสีของอาคารให้ดูดีเป็นไปตามมาตรฐาน.
• ปฏิบัติงานอื่นๆที่ได้รับมอบหมายจากผู้บังคับบัญชา Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Good Communication Skills, Service-Minded, YouTube, English

ประเภทงาน:

งานประจำ

• Answer customer inquiries related to automotive financing products and services.
• Conduct follow-up calls with customers who have submitted their contact information for loan consultation.
• Provide accurate information and guidance regarding auto loan products, services, and application procedures.
• Deliver excellent customer service and ensure a positive customer experience.
• Support daily tracking of returned receipts and tax invoices, and submit reports to the Manager within the required turnaround time.
• Process and send VIP receipt requests promptly to help minimize customer complaints.
• Update customer mailing addresses accurately and in a timely manner.
• Assist in handling and resolving customer complaints in accordance with company standards.
• Bachelor's degree in Business Administration or related fields.
• Experience in customer service or a related field at least 1 year.
• Good coordination and communication skills.
• Service-minded with a positive attitude.
• Responsible and adaptable.
• Ability to work under pressure.
• Good in English skill.
• Good in basic computer skills (Microsoft Excel, Word).
• Good communication skills.
• If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.
• Only shortlisted candidate will be contacted for an interview".
• For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.
• Why Nissan?.
• You will definitely get the right answers why you should join us through watching the video on YouTube.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management, Procurement

ประเภทงาน:

งานประจำ

• Implement and coordinate all Mechanical LOTO procedures.
• Interpret work scope, drawings, P&IDs, and other relevant documentation to determine proper mechanical isolations.
• Verify isolation points and issue LOTO certificates.
• Issue, modify, and close LOTO permits, ensuring accuracy and compliance.
• Ensure locks and tags are correctly placed and removed.
• Field Oversight & Compliance.
• Conduct field inspections to ensure LOTO compliance.
• Ensure all protective measures listed in the permit are in place before authorizing work.
• Perform audits of LOTO permits, including field verification.
• Confirm systems/equipment are restored to a safe configuration after work completion.
• Administration & Control.
• Maintain LOTO equipment and registers.
• Maintain a current list of Authorized Permit Requestors.
• Accept and process LOTO requisitions only from authorized personnel.
• Control, track, and report all LOTO permits.
• Collaboration & Support.
• Work closely with construction, pre commissioning, commissioning, and HSE teams.
• Provide LOTO training and participate in incident investigations.
• Support safe work planning and system handover activities.
• Diploma or degree qualified in Engineering or equivalent combination of qualifications and experience.
• Appropriate level of commissioning experience in relevant industry sector, typically a minimum of 7 years of engineering experience if degree qualified OR trade discipline qualified with a minimum 10 years relevant practical experience.
• Good standard of general computer literacy.
• Fully conversant with regards to discipline technical knowledge.
• Proven experience of interpreting discipline documentation.
• Ability to monitor work progress and report against the plan.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• High school diploma or higher in any field.
• Experience handling large groups of tourists is a plus.
• 1-3 years of experience in ticketing, customer service, or related fields.
• Basic IT equipment skills.
• Strong interpersonal skills and a commitment to excellent customer service.
• Proficiency in English or Chinese is an advantage.
• Job Responsibilities.
• Conduct ticket sales and manage on-site ticketing operations accurately and on time.
• Respond politely to customer inquiries about tickets, resolve complaints, and provide guidance to ensure maximum customer satisfaction.
• Monitor entrances to verify ticket validity and ensure proper admission.
• Oversee and operate the ticketing system efficiently; assist with system updates and troubleshooting as necessary.
• Adhere to policies, procedures, and regulations related to ticketing; implement security measures to prevent fraud and unauthorized access to the system.
• Collaborate with team members and other departments to ensure smooth ticketing operations, and support ticketing operations managers as needed.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Proficiency in Khmer language (spoken and written). Strong communication and problem-solving skills. Ability to work onsite in TP Bangkok. Willingness to work on rotational shifts, including weekends and public holidays. Customer service experience is a plus, but not mandatory - fresh graduates are encouraged to apply.
• Handle incoming calls, emails, and chat from customers in Khmer. Provide accurate information, resolve issues, and ensure customer satisfaction. Escalate complex issues to relevant teams when necessary. Maintain a professional and empathetic approach i ...

ทักษะ:

Digital Marketing, Purchasing, Salesforce, Leadership Skill, Japanese

ประเภทงาน:

งานประจำ

Experience working in a consulting firm on the topics listed in the "Work you'll do" section Proven track record of contributing to securing projects through proposal activities. Native level Japanese and business level English or native level English and business level Japanese Consulting experience in the strategy or marketing field at a consulting firm. Southeast Asia related consulting experience Due to volume of applications, we regret that only shortlisted candidates will be notified. Please note that Deloitte will never reach out to you directly via messaging platforms to of ...

ทักษะ:

Social media, English, Korean

ประเภทงาน:

งานประจำ

• resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers' satisfaction on high quality advertisement and promotions.
• Bachelor's degree in any field. Possess professional customer service skills; solutions mindset, multi-tasking, passion for customers and ability to deliver exemplary customer experience. Prior working experiences in customer-oriented product environment, consulting, or operations role. Ability to follow process and collaborate effect ...
• Responsible to resolve customer queries in a timely and accurate way through inbound call, email or live chat. Identify customer needs and assist them in using specific features and functionalities in the social media platform. Follow-up with customers to ensure their technical issues are resolved. Become and remain knowledgeable about social media products and community standards. Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users. Identify inefficiencies in workflows and suggest solutions. Enforce social media Terms of Use by carefully monitoring reports of abuse on the site. Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site. Recognize trends and patterns, and escalate issues outside the company policy to the global team. May be required to work in a 24/7 shift rotation in the future.

ทักษะ:

Project Management, Procurement, Power point, SAP

ประเภทงาน:

งานประจำ

• Assist sales team in all internal sales-related duties Principal.
• Support sales team in all internal coordination / data gathering for sales-related duties such as raise quotation, order processing and monitoring of customer credit limits. Provide customer service and handling enquiries. Maintain customers' records and filing. Enter confirmed sales contracts and orders into the system. Monitor Order Fulfillment. Prepare monthly local sales reports. Cover Receptionist duties when needed. Liaise with Logistics Dept on customers' delivery POSITION SPECIFICATION.
• Education.
• Minimum Diploma or its equivalent Experience 3 minimum years sales admin experience Other Essential Attributes Team player with good interpersonal skills Good communication and project management skills Customer service skills (telephone, problem-solving, handling customer enquiries and resolving complaints). Self-motivated and the ability to multi-task. Proficient in MS office skills in Word, Excel and PowerPoint. Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our DE&I Page to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

ทักษะ:

Bahasa Indonesia, English

ประเภทงาน:

งานประจำ

• Teleperformance is a global leader in digitally integrated business services. We are dedicated to providing the best customer service solutions and creating exceptional experiences for our clients' customers. We are looking for passionate and dedicated individuals to join our team in Thailand. This is NOT a work from home position.
• Bachelor's degree. Previous experience in a customer service, call center, or hospitality role is highly preferred. Excellent communication skills in both written and spoken in Bahasa Indonesia and English. Strong problem-solving and conflict-resolutio ...
• What We Offer.
• Competitive salary and performance-based bonuses. Comprehensive training and professional development opportunities. Health and wellness benefits. A diverse and inclusive work environment with opportunities for career advancement. Modern and comfortable office space. Fun and engaging team activities.
• The Role As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information. Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible. Provide accurate and detailed information about services, amenities, and policies. Process new reservations and cancellations, ensuring all details are correctly entered into the system. Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience. Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings. Maintain a high level of product and procedural knowledge.

ทักษะ:

Branding

ประเภทงาน:

งานประจำ

• ส่งเสริมให้การทำงานของร้านมีประสิทธิภาพตามเป้าหมายที่กำหนดไว้ รวมทั้งคุณภาพของการบริการ และความพึงพอใจลูกค้า ให้บริการอย่างเป็นมิตรและมีประสิทธิภาพสำหรับการบริการด้านอื่นๆ อาทิ เช่น การชำระเงิน การสอบถามปริมาณการใช้งาน และการตั้งค่าการใช้งานหรือเปลี่ยนโปรโมชั่น ให้บริการพื้นฐานในด้านอาหารและเครื่องดื่มรวมถึงบริการอื่นๆบนพื้นฐานทรูสเฟียร์ เฟิร์สคลาสเซอร์วิส บริหารยอดขายร่วมกับสมาชิกในทีมให้เป็นไปตามยอดขายที่หน่วยงานกำหนดให้ Job Responsibilities* Co-working Space: ให้บริการทางด้านอาหารและเครื่องดื่มต่างๆ แก่ลูกค้าที่มาใช้บริการทรูสเฟียร์อย่างมีประสิทธิภาพ ให้ข้อมูลแก่ลูกค้าเกี่ยวกับท ...
• ปริญญาตรีขึ้นไป ในสาขาที่เกี่ยวกับคอมพิวเตอร์ เช่น วิศวกรรมคอมฯ, เทคโนโลยีสารสนเทศ บุคลิกภาพและรักงานบริการ มีทรรศนคติในการทำงานและการให้บริการ สามารถปฏิบัติงานเป็นกะได้ (ทำงาน 5 วัน/สัปดาห์) มีประสบการณ์อย่างต่ำ 1 ปี ทางด้านการบริการลูกค้า มีทักษะในการเจรจา สามารถสื่อสารในภาษาอังกฤษได้ดี div.unify-button-container.unify-apply-now:focus, div.unify-button-container.unify-apply-now:hover{color:rgb(255,255,255) !important;}#body.unify div.unify-button-container.unify-apply-now:focus, div.unify-button-container.unify-apply-now:hover{background:rgba(214,30,18,1.0) !important;} Apply now // // jobDataHidden.primarySkills =.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Able to think fast, find answers, and respond quickly to customers' concern, issues and questions, all with a polite, empathic, and professional and manner.
• Excellent customer care and focus, ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
• Attract customs by promoting our company positively, answering questions and addressing concerns as they arise.
• Recommend possible hotels to meet the customs' needs.
• Ability to learn and follow all customer service procedures and policies.
• Refer issue and questions to managers if necessary.
• Answer and manager incoming calls, emails, chats, WhatsApp, LINE, and/or the related channel.
• Take personal responsibility for driving up selling and cross selling.
• Strive to meet and go above personal and team targets, and goals.
• Aim for customer resolution and return.
• Record, organize and file customer interactions and profile/account changes.
• Maintain effective office administrative procedures within the Minor Customer Contact Center, Thailand that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies.
• Able to close sell, up-sell and cross-sell on transient business.
• Assist to make all room reservation and ensure maximize room revenue and ensure all reservation detail update within required hotel procedures.
• Able to assist transient customer on other hotel inquiry, transportation, direction, spa, etc.
• Able to gather information of group and/or event inquiry with necessary steps.
• Understand the dynamics of Regional & Local Market, local Competitors and Events of the destination. In-depth understanding of local seasonality and booking patterns.
• Taking, amending and cancel reservation details as applicable. Confirming the method of payment.
• Ensure compliance to all security and safety standards on everyday basis.
• Ensure optimal utilization of all company software system and maintain knowledge on all room types and its availability.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Enthusiastic, English, Thai

ประเภทงาน:

งานประจำ

• Fluent in both Thai and English (spoken and written) Minimum qualification: Bachelor's Degree Good communication and interpersonal skills Basic computer and typing proficiency Previous customer service or call center experience is an advantage Willingness to work in shifts, weekends, or public holidays as required Why Join Us? Competitive salary and performance incentives Professional and inclusive working environment Training and development opportunities Career growth in a global BPO company.
• Handle customer interactions via phone, email, or chat in Thai and English Assist cu ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Welcoming clients and visitors with professionalism, warmth and a high level of hospitality, ensuring a memorable first impression.
• Acting as the first point of contact for the boutique and delivering a consistent client experience aligned with brand standards.
• Managing incoming calls, emails and client enquiries while ensuring timely responses and appropriate follow-up.
• Coordinating appointments, client arrivals and boutique traffic flow to ensure a seamless client journey.
• Supporting client allocation and ensuring visitors are attended to throughout their boutique experience.
• Supporting the collection and accuracy of client information within CRM systems and visitor tracking tools.
• Managing the boutique appointment calendar and supporting scheduling coordination for the boutique team.
• Monitoring daily boutique traffic and maintaining accurate records and reporting.
• Ensuring the boutique remains fully prepared and presented to the highest standards at all times.
• Managing hospitality materials and supporting inventory replenishment when required.
• Providing administrative support and contributing to the efficient running of the boutique.
• Supporting events, activations and peak business periods to ensure seamless execution.
• Minimum of 3 years of experience in hospitality, luxury retail, customer service, reception or a client-facing environment.
• Excellent interpersonal and communication skills.
• Strong customer service orientation with a high level of attention to detail.
• Professional, polished and confident presentation.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Positive, proactive and solution-oriented mindset.
• Ability to work effectively within a collaborative team environment.
• Proficiency with Microsoft Office applications and CRM tools is an advantage.
• Fluent in Thai and English.
• Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
• Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

ทักษะ:

Risk Management, Problem Solving, Automation, Telesales, English

ประเภทงาน:

งานประจำ

• Lead Customer Success and Executive Escalation, complex customer resolution, setting clear standards for complex case handling, customer advocacy, risk management, and resolution quality.
• Lead the enablement team - AI transformation, Process excellence, Knowledge management, Grab Help Center.
• Lead the Grab Support Commercial team, overseeing Telesales and GFB Inside Sales to improve sales performance, operational excellence, and sustainable business growth.
• Establish strong escalation governance with BPO partners and internal teams to ensure cases are triaged, owned, resolved, and closed with appropriate documentation.
• Use voice of the customer (VOC), NPS, customer satisfaction, complaint, escalation, and repeat-contact insights to identify systemic pain points and prioritise improvements.
• Partner with Legal, Compliance, Privacy, Safety, Product, and Operations teams on sensitive cases and crisis-related customer experience risks.
• Build capability across specialist teams through coaching, calibration, knowledge improvement, and clear development pathways.
• What Essential Skills You Will Need.
• 6 or more years of experience in customer success, customer experience, complex operations, complaint management, service recovery, or a related field.
• Demonstrated experience leading specialist, Level 2, escalation, or high-sensitivity support teams.
• Experienced in handling customer complaints, safety concerns, financial issues, regulatory or privacy matters, and reputational risk.
• You are able to combine empathy with structured problem solving, using customer and operational data to find causes and improve journeys.
• You have stakeholder management skills, with the ability to coordinate across BPO partners, country teams, regional functions, and policy owners.
• Fluent in Thai and English, both written and spoken.
• Good to Have.
• Experience in a high-growth technology platform, super-app, e-commerce, financial services, or transportation business.
• Experience with complaint centres, financial support, safety and trust operations, regulatory case management, or customer advocacy.
• Experience designing VOC programs, closed-loop feedback, service recovery, or customer journey improvement.
• Experience using automation, artificial intelligence, or analytics to improve specialist support and customer outcomes.
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Serve as the primary contact point for assigned customers, ensuring excellent service delivery.
• Receive, verify, and process customer orders before handing them over to Operations.
• Update and track shipment status proactively, ensuring transparency and a customer centric service approach.
• Handle customer inquiries, special requests, irregularities, and complaints in a timely and professional manner.
• Arrange for space bookings on aircraft and monitor shipments throughout the transit process.
• Prepare necessary shipping documents and ensure compliance with regulations.
• Support the billing process for shipments.
• Bachelor's Degree or higher in Logistics, Business Administration, or a related field.
• Minimum 2-3 years of experience in freight forwarding, specifically in airfreight; export experience strongly preferred.
• Experience with CargoWise (CW1) is an advantage.
• Solid understanding of customer service processes, systems, and operational flow.
• Strong ability to identify and fulfill customer needs with a friendly and professional approach.
• Excellent interpersonal skills with the ability to collaborate effectively across all organizational levels, including management.
• Good command of written and spoken English.

ประเภทงาน:

งานประจำ

• ปฏิบัติการและดำเนินงานด้านอาหารภายในแผนก.
• ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า.
• ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety).
• ให้บริการแก่ลูกค้าและผู้เข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง.
• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้.
• Please apply by 30-Sep-2026.

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Proficiency in English (spoken and written). Sales/Inside Sales/Account Management experience mandatory. Previous experience in customer service, preferably with coaching, SME, or team support responsibilities. Strong communication, mentoring, and problem-solving skills. Ability to handle escalations and complex issues with professionalism. Flexible and adaptable to a fast-paced environment. Willingness to work onsite Open to rotational shifts, weekends, and public holidays as required.
• Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operatio ...