เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Finance, Electronics, English

ประเภทงาน:

งานประจำ

• Lead sell in / sell out performance and revenue targets for assigned Modern Trade accounts.
• Identify growth opportunities through joint business planning, promotion strategy, and channel-specific initiatives.
• Optimize product assortment, pricing, and stock availability to achieve sell-through and profitability goals.
• Strengthen partnership and trade execution Build strong business relationships with key Modern Trade buyers and operations teams.
• Negotiate trade terms, visibility, and promotion execution to enhance brand presence and consumer conversion.
• Ensure all campaigns and activations align with brand direction and channel needs.
• Optimize operations and forecasting accuracy Collaborate with SCM, marketing, and finance teams to improve demand forecasting, replenishment, and allocation planning.
• Monitor and analyze sales, inventory, and ROI to support agile decision-making and minimize aged stock.
• Lead data-driven analysis and improvement actions Analyze sell-out and sell-in data to track performance versus target, identify issues, and propose corrective measures.
• Provide insights on consumer behavior and competitor movement to inform strategic direction.
• Contribute to team capability and cross-functional collaboration Support knowledge sharing, reporting, and sales tools that enhance overall sales efficiency.
• Coach junior team members and promote collaborative teamwork across CE product categories.
• Skills and Qualifications
• Qualifications Bachelor s degree or higher in Business, Marketing, or related field.
• Minimum 5 years of experience in Modern Trade or Key Account Management (Consumer Electronics or FMCG preferred).
• Proven track record of achieving sales targets and managing large accounts.
• Strong negotiation, problem-solving, and analytical thinking skills.
• Fast learner with strong agility to handle rapid market and business changes.
• Excellent communication skills in Thai and English.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SAP

ประเภทงาน:

งานประจำ

• Support the day to day management of all delivery aspects of the programme, ensuring strong project control, governance and reporting standards are implemented / maintained.
• Actively maintain logs and work in conjunction with the Delivery and Leadership Teams.
• Resource planning and tracking.
• Ensure all management reporting and control reports are produced throughout the planning and delivery phases of the programme.
• Plan and book regular Governance and status meetings and ensure these are promptly written up for actions / next steps.
• Escalate any Project Control issues (lateness against task run rates, Risk and Issues) in a timely manner.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsA good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• At lease 1 to 2 years of experience in PMO based roles within a project environment.
• SAP Project experience is an advantage.
• Demonstrated success in multi-cultural work environment.
• Willingness to work outside of office base and most of all.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 112746In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Software Testing, SQL, English

ประเภทงาน:

งานประจำ

• Plan, organize, and oversee testing activities across multiple projects.
• Manage QA team, including task allocation, progress tracking, and performance feedback.
• Coordinate with developers, business analysts, and product owners to align testing with project goals.
• Ensure test strategies, plans, and cases are properly documented and executed.
• Support and guide junior/mid testers in both manual and automation practices.
• Prepare and present test reports, quality metrics, and risk assessments in English to stakeholders and management.
• Contribute to continuous improvement of QA processes and testing standards within the team.
• Bachelor or Master Degree in Computer Engineering, Computer Science, Software Engineering or related field.
• 5 - 7 years of experience in overall software testing role.
• At least 1 year of experience in Test Lead / Manager level.
• Advanced knowledge of test planning, test strategy, and risk-based testing.
• Strong expertise in manual testing with knowledge in automation tools, frameworks, and CI/CD pipelines.
• Strong expertise in SQL and PL/SQL.
• Experience with performance, security, and mobile testing.
• Ability to mentor and supervise testers, review test deliverables.
• Excellent problem-solving, analytical, and stakeholder communication skills.
• Fluent in documenting and reporting defects/metrics at management level.
• Thai Native level with good command in English.

ประสบการณ์:

12 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Own, drive and govern Next Chapter program for Commercial & CME Functional agendas across all Asia Foods markets to deliver VR target. cover Design, Transition & Governance.
• ANZ - admin the CME roles migration in ANZ (Australia part of the scope for full 3 years).
• Drive Process & Services migration enabling value through Global Capability Center (GCC).
• Identify, Define and design Commercial & Consumer GCC services for APAC markets leveraging Global service catalogue and design.
• Support transitions of Commercial & Consumer services to GCC.
• Support governance of GCC services post go live as needed.
• Support Change Management for Commercial & Consumer transitions working with Change Management Lead.
• Build and Administer business case and Transformation migration business case and templates completion to capture and report VR.
• Deliver Value Realization as part of APAC Next Chapter program and AOP Plan.
• Consumer - Creative Solutions, Insights, Media Solutions, A&M Management.
• Commercial - DX, RGM, Routing.
• Partner with Global and Regional Functional design lead to map As-is and To-be processes and enablers required to transition services.
• Support cross-functional E2E process design for GCC-BU.
• Partner with Delivery team in designing organization required to deliver To-Be services.
• Partner with APAC Change lead to co-create change plan, including HC impacts, aligning functional stakeholders.
• Partner with markets team on confirming migration timelines basis of complexity, local requirements and hub readiness.
• Drive & govern knowledge capture and transfer phase.
• Ensure seamless transition of processes by robust hypercare phase (including wiring, ways of working changes) for function.
• Support functional leader in functional transformation messaging in line with GCC value proposition.
• Qualifications:12-15 years of experience required.
• Past experience to include Marketing Insights operating roles experience.
• Experience of understanding of various CME processes.
• Experience of working with senior cross-boundary stakeholders.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Safety Management, Finance, Negotiation, English

ประเภทงาน:

งานประจำ

• Lead the Agro supply chain and import strategy to ensure timely and cost effective procurement of potatoes. Oversee end to end demand and supply planning, optimizing the balance between imported and locally sourced raw materials.
• Ensure full compliance with agricultural import regulations and PepsiCo safety requirements. Manage risks associated with imports, tariffs, regulatory changes, and logistics to safeguard business continuity.
• Oversee agronomy processes to ensure all activities comply with local laws and regul ...
• Collaborate closely with the Agro Sector team to support the Seed/Chipstock Hub strategy, ensuring seamless integration across sourcing, quality, and supply-planning functions.
• Partner with Corporate Affairs (CA) to enable PRA unlocks and support regulatory approvals critical to the business.
• Responsibilities:Ensure the timely and complete availability of import supplies (Seeds & Chipstock) while maintaining high standards of quality and cost efficiency.
• Lead Agronomy Strategic Import Plan and Manage Risk & Opportunities with all import suppliers. Identify and drive productivity under pressure circumstance.
• Oversee and optimize costs associated with Potato Production, Handling, Logistics, and Imports to align with Production and Financial Plans.
• Assess and mitigate risks related to potato losses from storage or production issues by proactively monitoring and coordinating immediate actions with relevant teams.
• Develop and implement Agro Processes compliant with PepsiCo policies and regulations, including adherence to the Global Control Standard.
• Act as the ICF and Indonesia representative to lead Import Supply Hub strategies effectively.
• Identify and unlock PRA limitations to expand opportunities for imports, fostering growth and efficiency.
• Qualifications:Education: Master s degree in Finance, Supply Chain Management, Business Administration, or a related field.
• Language Skills: Proficiency in English and Thai; Chinese language skills are an advantage. Strong negotiation skills are essential.
• Experience: Minimum 5 years in a managerial role, preferably within a multinational environment. Experience working with diverse teams and in cross cultural collaboration is highly valued.
• Technical Proficiency: Strong computer literacy, including Microsoft Office. Experience with data visualization tools such as Power BI is an advantage.
• Analytical & Planning Skills: Strong problem solving abilities with a strategic mindset. Capable of analyzing complex supply chain scenarios and developing effective planning and optimization solutions.
• Leadership & Communication: Excellent leadership, interpersonal, and communication skills. Demonstrated ability to drive process improvements, manage stakeholder relationships, and foster cross functional teamwork.
• Industry Knowledge: Solid understanding of import/export regulations, international logistics, and supply chain best practices.
• Global Business & Market Awareness: Ability to stay updated on global economic trends, geopolitical developments, and trade regulations that impact import/export operations. Strong understanding of international markets and potential supply chain disruptions.
• Emotional Resilience: Strong emotional control and the ability to perform effectively under high pressure, with flexibility in working hours.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Develop and implement sales plans that drive revenue growth in the assigned geographical area.
• Direct and manage a team of sales representatives and provide coaching, mentoring, and training to improve their performance.
• Build and maintain relationships with key customers, partners, and stakeholders to ensure customer satisfaction and loyalty.
• Identify and pursue new business opportunities, including new markets, products, and services.
• Monitor and analyze market trends, competitors, and customer needs to stay ahead of the competition.
• Collaborate with marketing and other departments to align strategies and achieve sales goals.
• Create and maintain accurate sales reports and forecasts to determine progress and evaluate success.
• Bachelor s degree in business, Marketing, or related field.
• Minimum of 5 years of sales management experience.
• Strong leadership and communication skills.
• Solid understanding of sales methodologies.
• Excellent analytical and problem-solving skills.
• Demonstrated ability to meet and exceed sales targets.
• Availability to travel frequently within the assigned region.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Finance, Accounting

ประเภทงาน:

งานประจำ

• Analyse, formulate, review and communicate of corporate vision/mission, aspiration & target, business strategy, enablers strategy.
• To perform environment scanning (External & Internal Context) to find out strategic case for change To review and formulate strategic plan VS targets achievement and propose to management and Board approval To develop, align & recommend strategic plan with each Business units & enablers To monitor & report strategic plan progress and achievement quarterly To develop annual Board STS paper & presentation To communicat ...
• EDUCATION.
• Bachelor's Degree or higher in Engineering, Finance, Accounting, Economics, Business Adminstation and others.
• EXPERIENCE.
• 3-5 years experience in business sector. Preferred from Energy sector.
• OTHER REQUIREMENTS.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Procurement, English

ประเภทงาน:

งานประจำ

• Holistic project management: You will be responsible for the development and successful implementation of suitable strategies to optimize the supply chain and strategic procurement process. You will demonstrate your entrepreneurial talent in project controlling and in the acquisition of new customers.
• Broad range of challenges: Broad customer portfolios and project assignments at home and abroad for a wide variety of industries and customers. From start-ups, retail, and consumer goods, to the energy and automotive industries or the pharmaceutical an ...
• Intensive customer consulting: You will work closely with customers, be their main contact person and be responsible for conducting your team's workshops, negotiations and presentations.
• Specific development: Your professional expertise will help to drive forward the development of knowledge in our company.
• Far-reaching responsibility: You will ensure that your team develops both professionally and personally. As a member of the INVERTO management team, you can help shape the development of our entire company and give it the necessary impetus.
• What You'll Bring.
• University degree with above-average grades and 7+ years of relevant professional experience.
• Extensive expertise in consulting, ideally in procurement / supply chain management and a passion for strategic and operational work.
• Successfully lead teams professionally and personally.
• Proven outstanding analytical and conceptual skills at management level in demanding projects.
• Full commitment, customer-oriented and cooperative.
• Strong communication and presentation skills.
• Results-orientated mindset* Team player. Both feet firmly on the ground. Fair. Fun.
• Confident appearance in an international environment, business fluent in English, flexible in your professional mobility.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, Compliance, Automation, English

ประเภทงาน:

งานประจำ

• Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
• Provide data-backed recommendations to improve frameworks, SOPs, and training.
• Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
• Support audit design and automation efforts to reduce manual work and increase audit accuracy.
• Conduct site visits to validate on ground practices and identify gaps.
• Act as a subject matter expert for QA data and processes, supporting continuous improvement.
• Requirements Bachelor s degree in Business, Operations, or related fields.
• Minimum 2-4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
• Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
• Excellent communication and stakeholder management skills, both in Thai and English.
• Proactive, detail-oriented, and able to work independently.
• Willingness to conduct occasional on-site visits to hubs or warehouses.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, English

ประเภทงาน:

งานประจำ

• Execute product demonstration trials to support Marketing and Sales strategy for efficient New Product Introductions and Existing Strategic Products.
• Proactive participation and contribution to protocol management.
• Validates results and give recommendations / insights on performance of tested products and solutions via single GAP recommendation.
• Commercial Support.
• Support existing stratergic products by work closely with CPD team, Technical Support Manager and Commercial Team.
• Follow up complain along with the CP Technical Manager and provide details and summary on any evolving issues.
• Spread expertise through result meetings, training and sharing of best practices to commercial team.
• Coach FFs and related paties to perform well in their role.
• Utilize Learning and Development Centers ( LDCs ) as a tool for internal training and show cases to external stakeholders.
• Stakeholder Engagement.
• Build solid & professional relationships based on recognized expertise & trust with Stakeholders and key grower influencers to input into the SFDC.
• Contact and communication with internal and external Stakeholders to ensure Syngenta Crop Solutions used and adoption in proper & safe practices.
• Knowledge, experience & capabilities.
• Graduated in Bachelor in agricultural or related field.
• Good/Fluent both speaking and writing in English.
• Good knowledge of agricultural practices and crop protection.
• Experience at least 3 years in Agro-chemical business.
• Ability to work under pressure condition.
• Strong communication skill.
• Collaborate with local teams to leverage all existing industry relationship.
• Critical technical, professional and personal capabilities.
• Strong interpersonal skills.
• Influencing and negotiating skills.
• Communication and presentation skills.
• Results driven.
• Manage performance to high standards.
• Strong networking and relationship-building skills.
• Self-starter.
• Leadership skill.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Public Speaking, High Responsibilities, Thai

ประเภทงาน:

งานประจำ

• ออกแบบและวางแผน Learning Journey ครบวงจร พร้อมรับบรีฟจากผู้บริหารและเข้าใจเป้าหมายทางธุรกิจ สู่การวางโครงสร้างโปรแกรม เช่น Pre-learning Workshop Assignment Feedback และ Evaluation เพื่อให้การเรียนรู้ต่อเนื่องและวัดผลได้จริง
• พัฒนาและสร้างสรรค์เนื้อหา กิจกรรม และสื่อประกอบการเรียนรู้ได้ด้วยตนเอง เลือกรูปแบบการเรียนรู้ที่เหมาะสม
• ทำหน้าที่เป็น Facilitator หรือ Co-Facilitator จัดกระบวนการให้ผู้เรียนมีส่วนร่วม สร้างบรรยากาศที่เอื้อต่อการเรียนรู้ และกระตุ้นให้เกิดการเปลี่ยนแปลงเชิงพฤติกรรม
• ออกแบบเครื่องมือวัดผล วิเคราะห์และสรุป Insight เพื่อนำเสนอผู้บริหารอย่างเข้าใจง่าย และใช้พัฒนาโปรแกรมต่อไป
• บริหารโครงการพัฒนาในบทบาท Project Owner รับผิดชอบตั้งแต่การวางแผน ออกแบบ ลงมือดำเนินการ ไปจนถึงติดตามผล ประสานงานกับทีมที่เกี่ยวข้องเพื่อให้โครงการสำเร็จตามเวลาและเป้าหมาย.
• วุฒิปริญญาตรีสาขา HRD, Learning Design, Instructional Design, การศึกษา, จิตวิทยา หรือสาขาที่เกี่ยวข้อง
• อายุ 25-30 ปี มีประสบการณ์ 2 ปีขึ้นไปในงาน Learning & Development หรือ Talent Development ในองค์กรขนาดใหญ่ และเคยรับผิดชอบออกแบบและดำเนินการโปรแกรมพัฒนาด้วยตนเอง
• มีความสามารถในการออกแบบ Learning Journey ครบวงจรจากความต้องการขององค์กร วางลำดับเนื้อหา กิจกรรม และการวัดผลอย่างเป็นระบบ ครอบคลุมทั้ง Onboarding, Leadership Program, Soft Skills และ Upskilling
• มีทักษะ Facilitation และ Public Speaking ดำเนิน Workshop หรือ Session ได้อย่างมืออาชีพ สื่อสารเข้าใจง่าย สร้างบรรยากาศการเรียนรู้ และสามารถ Facilitate บุคคลหลากหลายระดับ
• ทำงานแบบ Self-Driven รับบรีฟ วางแผน ออกแบบ ดำเนินการ และติดตามผลได้ด้วยตนเอง กล้าตัดสินใจ บริหารเวลาและทรัพยากรได้อย่างมีประสิทธิภาพ
• ใช้เครื่องมือออกแบบและบริหารการเรียนรู้ เช่น PowerPoint, Canva, Google Form และทำ Learning Analytics เพื่อประเมินผลการเรียนรู้ได้
• หากสามารถใช้ AI เพื่อพัฒนาคุณภาพของงานได้ จะได้รับการพิจารณาเป็นพิเศษ
• มีทักษะสื่อสาร การแก้ปัญหา ความคิดสร้างสรรค์ การปรับตัว การทำงานแบบ Ownership และ Empathy ต่อผู้เรียนและผู้เกี่ยวข้อง.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Energetic, Negotiation, Excel, English

ประเภทงาน:

งานประจำ

• Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
• Make hotel reservations, cancellations and modifications of stay.
• Handle objections and be persuasive.
• Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
• Offering a personalized experience, even more so for overflow hotels.
• Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
• Support the team of Sales agents.
• Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
• Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
• Conduct call monitoring, coaching sessions.
• Motivate the team to achieve and exceed KPIs.
• Assist in onboarding and training new hires.
• Escalate complex customer or operational issues to management when needed.
• Foster a positive, high-performance team culture.
• Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
• Native Thai, fluent in English.
• Minimum 3-5 years of call center sales experience.
• Proven track record of exceeding sales targets.
• At least 1-2 years of leadership or supervisory experience preferred.
• Strong coaching and mentoring skills.
• Excellent communication and negotiation skills.
• Ability to analyze performance data and implement improvement strategies.
• Strong problem-solving and decision-making abilities.
• Computer literate in Microsoft Window, powerpoint and excel applications required.
• Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
• Highly responsible & reliable.
• Very enthusiastic, outgoing personality, organized and thorough.
• Flexible working hours.
• Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
• Terms: Full time, 5 days/week (working hours from 8am until 9pm).
• Requirement: Shift hours including weekend and public holidays.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Procurement, Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Outcome 1: Increased awareness and commitment to Gender-Responsive Procurement (GRP), demonstrated through increased adoption of GRP practices by public and private institutions and strengthened gender-responsive data on procurement practices.
• Outcome 2: Strengthened national public policies and/or practices related to GRP and/or women-owned businesses (WOBs) / gender-responsive enterprises (GREs) promotion that are aligned with existing regional frameworks; and.
• Outcome 3: Increased market connections and opportunities for WOBs and GREs.
• WRT 2.0 has established a comprehensive Gender Equality, Disability and Social Inclusion (GEDSI) Strategy serving as both a normative and operational framework guiding the integration of GEDSI across the programme.
• Reporting to the Regional Programme Manager and Technical Advisor - Regional Women s Economic Empowerment in Asia (P4) with matrix reporting line to Thailand Programme Coordinator (NOC), the Programme Management Consultant, WE RISE Together (WRT) is responsible for leading coordination among all Mekong Countries, Cambodia, Laos PDR, Thailand and Viet Nam WRT teams for effective programme implementation.
• In addition, the Programme Management Consultant will be managing strategic oversight towards the WRT program in Thailand and serving as a donor contact person, in close collaboration/consultation with the UN Women s Thailand Programme Coordinator to ensure programme coherent. The consultant will work in close coordination with various partners and stakeholders, including the DFAT MAP Team in Bangkok, which will guide and provide input for the performance of the programme at regional and country level. The incumbent will also inform and update WEE unit and UN Women Thailand about programme implementation and opportunities to build synergies with other relevant initiatives implemented by UN Women and key relevant stakeholders at the country and regional level.
• Description of Responsibilities /Scope of Work.
• Regional.
• Lead regional programme coordination and management in close collaboration with the WEE Technical Lead;.
• Manage WRT implementation based on the Results-based Management (RBM) principles and in accordance with the UN Women s standard rules and regulations;.
• Manage WRT Budgets to ensure planned spending and delivery;.
• Ensure the translation of the UN Women s and Mekong-Australia Partnership (MAP) project s priorities into Country and regional interventions that resonate with country and regional level priority to promote women s economic empowerment (WEE) in the context of Gender Responsive Procurement and market access;.
• Connect the country level activities with regional level initiatives and cross-country learnings;.
• Thailand Specific.
• Provide oversight for Thailand Programme management (including budget, results management) and provide strategic technical guidance to the Thailand CO on Public GRP and SME policies.
• Analyse development context and identify key opportunities and partners to advance the project planning and implementation in close collaboration with UN Women s Thailand Programme Coordinator to ensure UN Women s programme coherence;.
• Supervise work with partners/contractors in Thailand to engage the private and public sector actors into WE Rise Together;.
• Develop further and implement existing a detailed country-level work plan in line with the approved programme document in close consultation with the WEE Regional Lead and the Thailand Program Coordinator to ensure it is aligned with the overall direction of WRT programme as well as UN Women s strategic priorities on WEE at the country and regional level;.
• Provide quality assurance for country strategy documents, proposals, briefs, policy dialogue and other documents related to WE Rise Together;.
• Provide Technical support to Thailand Country coordinator to ensure that WRT is embedded in UNSDF and the Country Coordinator can represent the programme at strategic meetings, especially in the context of government engagement.
• Identify country-level capacity building needs and support partners through technical assistance, mentoring, training, cross partner learning and sharing;.
• Lead monitoring and reporting, coordination between regional (Mekong) and four implementing
• countries (Cambodia, Laos PDR, Thailand and Viet Nam) and donor engagement.
• Coordinate cross-country results, monitor and report progress of implementation of activities and finances using results-based management tools in close collaboration with the M&E personnel;.
• Lead the drafting and consolidating of the reports on monitoring missions, project programme results, outputs and outcomes;.
• Provide substantive inputs to the preparation of donor and UN Women reports, including quarterly and annual results reporting in RMS, narrative and financial reports;.
• Review, coordinate and monitor the submission of implementing partner financial and narrative reports;.
• Provide technical guidance, support, monitor and course correct GEDSI Strategy implementation.
• Record and maintain documents on relevant programme activities, issues, risks and risk mitigation plans;.
• Monitor budget implementation and make budget re-alignments/ revisions, as necessary;.
• Track progress and share updates on WRT implementation among WRT teams, WEE Unit and UN Women Thailand to ensure coherent project implementation;.
• Serve as a focal person for donor engagement and ensure the donor remains well-informed according to the agreed Governance Note.
• Oversee partnerships, advocacy support and outreach of WRT.
• Lead advocacy strategy and implementation, coordinating high-impact campaigns, policy dialogues, and stakeholder engagement on women s economic empowerment (WEE), with a focus on Thailand, Viet Nam, and the regional platform.
• Support and manage engagement with DFAT and Mekong-Australia Partnership (MAP) stakeholders, including regular updates, coordination, and visibility of WRT results in close collaboration with the WEE Programme Lead.
• Develop and manage strategic partnerships with relevant UN agencies, multilateral organizations, government institutions, civil society actors, and private sector players to ensure timely and effective delivery of programme activities.
• Strengthen public and private sector engagement, facilitating collaboration with WOBs, GREs, business associations, and procurement-related stakeholders to advance inclusive market access and gender-responsive procurement supported by the partnership consultant.
• Identify and engage new partners to co-design and co-deliver joint activities such as trainings, events, and platforms aligned with WRT objectives and country priorities.
• Support the engagement of WOBs, GREs, private sector companies, industry associations and relevant public agencies in close cooperation and coordination with the regional communications team to expand WEPs signatories and implementation of WEPs;.
• Support the development of technical support materials, provide technical support to the Country Offices and lead Knowledge Management and Exchange specific regional interventions.
• a. Support the WEE Technical lead in the development of GRP Capacity Building materials and programmes for Staff and external partners.
• b. Work closely with the HQ technical GRP team to organize targeted capacity building for Country Offices.
• Support the WEE Technical Lead to support the Regional WEE Community of Practise to increase the GRP knowledge in the Asia and Pacific Region.
• Support the WEE Technical lead in the development of Gender Equality, Disability and Social Inclusion (GEDSI) capacity Building materials and programmes for Staff and external partners.
• Support Mekong country offices in implementing GEDSI Strategy across all programme activities.
• Collect knowledge on current and emerging trends by gathering relevant information on projects, strategies, approaches and ongoing experience for lessons learned and best practices and facilitate exchange amongst Mekong countries;.
• Contribute to knowledge networks and communities of practice, facilitating the knowledge exchange of companies to take up effective gender equitable business practices through gender-responsive procurement and guide development of incentives for companies to enjoy recognition of their advances;.
• Lead the implementation of regional and/or country specific GEDSI disaggregated WOB databases in partnership with and industry association and networks in the Mekong region;.
• Expected Deliverables.
• Programme Implementation: Summary of implementation progress at regional and Thailand levels, including key results, workplan updates, meetings, budgets, challenges, and coordination updates.
• Monitoring & Results: Highlights of progress against the results framework, implementing partner reporting, and any key updates on risk and mitigation.
• Donor & Stakeholder Engagement: Summary of engagements and communications with DFAT and MAP stakeholders, including coordination updates and visibility actions.
• Advocacy & Partnerships: Key advocacy activities, events, and updates on new or ongoing partnerships with government, civil society, and private sector actors.
• Technical Support and GEDSI Integration: Overview of technical support provided and progress in mainstreaming GEDSI across programme activities and engagement with WOBs/GREs.
• Updated Calendar: A consolidated calendar of programme activities, meetings, and deliverables reflecting updates from country teams, partner engagements, and DFAT coordination.
• Consultant s Workplace and Official Travel.
• This is an office-based consultancy in Bangkok, Thailand. The consultant may be required to travel to the Asia-Pacific region for the purpose of this assignment, where required by the Regional Lead, Women s Economic Empowerment and Migration. Travel will be arranged by UN Women following UN Women s Travel Policy.
• Candidates of all nationalities - including Thai nationals - are welcomed to apply for this assignment, and accordingly the appropriate consultancy contract (international or national) will be issued.
• SCHEDULE OF PAYMENTS.
• A monthly rate will be paid upon submission of a monthly update reports with an approval of the supervisor.
• Key Performance Indicators.
• Timely and high-quality implementation of Programme at regional and country level against set workplans, timelines and budgets, in line with the programme document.
• Quality and timely reporting.
• Excellent relations with partners and stakeholders internally and externally.
• Regular and timely monitoring of activities.
• Enhanced best practices and lessons learned documented and circulated.
• Increase awareness of WRT/ MAP and UN Women and DFAT engagement at regional and country level.
• Excellent relations and partnership with Governments and other stakeholders in the Gender-Equality and/or Business and Human Rights space.
• Excellent relationship and management of key donor and related stakeholders.
• Integrity;.
• Professionalism;.
• Respect for Diversity.
• Awareness and Sensitivity Regarding Gender Issues;.
• Creative Problem Solving;.
• Effective Communication;.
• Inclusive Collaboration;.
• Stakeholder Engagement;.
• Leading by Example.
• Ability to support design, implementation, monitoring and evaluation of development programmes and projects.
• Knowledge of Results Based Management principles and approaches.
• Ability to maintain networks and partnerships with UN agencies and other international partners to promote partnership and build alliances to advance organizational interests and competencies.
• Demonstrated good oral and written communication skills.
• Strong knowledge of UN and/or other programme management systems.
• Strong knowledge in gender equality, GEDSI, women`s economic empowerment and private sector management, policies and environment.
• Strong technical expertise in SME development, women s entrepreneurship and inclusive / gender-responsive procurement and/or market access and inclusive trade experience.
• Policy design and analysis in the area in women s economic empowerment.
• Recruitment Qualifications.
• Master s degree or equivalent in public administration, law, economics, human rights, gender equality, management, social sciences or other related areas is required.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• A project/programme management certification would be an added advantage.
• At least 5 years of progressively responsible experience at the national or international level in design, implementation, monitoring and evaluation of development programmes and projects.
• Previous experience in the development sector including the UN system is a plus.
• At least 5 years experience in promoting gender equality and/or social development and GEDSI implementation.
• Experience on women s economic empowerment.
• Experience in Inclusive and Gender-Responsive Procurement and/or inclusive trade and SME Development.
• Strong experience in advocacy and policy influencing and working with governments and/or other inter-governmental bodies.
• Experience in applying the Results-based Management (RBM) principles and approaches in programme planning, monitoring/reporting and implementation.
• Knowledge of working with the private sector is a plus as well as knowledge on Women s Empowerment Principles (WEPs) and/ or Gender-equality in private sector is an advantage.
• Experience in private sector engagement for resource mobilisation is a plus.
• Language Requirements:Fluency in both English is required.
• Thai language skills is a plus.
• Excellent written and communication skills.
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
• Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

ERP, SAP, Finance

ประเภทงาน:

งานประจำ

• Proactive involvement in business process improvement and ERP (SAP S/4HANA and FI/CO) enablement initiatives.
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders.
• Identify improvement opportunities to achieve clients desired business outcomes.
• Define To-Be stage of processes, solution application requirement and performance measurements.
• Co-develop deployment/enablement strategy, roadmap and plan to achieve To-Be stage effectively.
• Conduct deployment activities and measure achievement of desired outcomes.
• Lead change for large scale multi-site ERP Implementation (SAP S/4HANA/FI/CO), and other related transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organisational restructurings; organisational capabilities development Support and pursuits team with gaining access to tenders, build proposals, win work and deliver projects.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.
• A Minimum 8 years of experience in SAP S/4HANA / FI/CO Transformation, or similar capacity in advisory or technology consulting.
• Demonstrates in-depth level of extensive abilities as a workstream lead with extensive knowledge and understanding of SAP S/4HANA Finance application-based solutions and proficiency in end-to-end integration with other functional modules e.g. SD/MM/TRM/Ariba/Success factors.
• Demonstrates in-depth level of extensive abilities and success with identifying and addressing client needs by building, maintaining, and utilising networks of client relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex written and verbal materials.
• Ability to develop, implement and support complex business processes in an SAP environment; to design, build, test and deploy S/4HANA Finance business and technical solutions, emphasizing RICEFW.
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology platforms environment.
• Ability to demonstrate strong abilities and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; and, coaching staff including providing timely meaningful written and verbal feedback.
• Foster team collaboration within the workstream and across functional/technical teams.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Consulting, Active Listening, Analytical Thinking, Budgetary Management, Business Process Improvement, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Finance Transformation, Financial Accounting, Financial Advising, Financial Budgeting, Financial Economics, Financial Forecasting, Financial Management, Financial Management Software, Financial Market, Financial Modeling, Financial Planning {+ 26 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

DevOps, Kubernetes, Linux

ประเภทงาน:

งานประจำ

• Provide architectural leadership across CI/CD, cloud infrastructure, observability, and tooling.
• Drive adoption of engineering standards and cloud governance across teams.
• Mentor senior and lead DevOps engineers, supporting their technical growth and development.
• Act as an escalation point for complex infrastructure and deployment challenges.
• Engineering & Operational Leading cloud migration and modernization initiatives in Azure or comparable platforms.
• Overseeing secure and efficient container build and deployment processes, including Kubernetes and AKS.
• Improving monitoring, alerting, logging, and environment health checks.
• Driving root cause analysis and implementing long term improvements for system reliability.
• Evaluating and introducing tools or technologies that enhance delivery speed and operational stability.
• Qualifications 8+ years in DevOps or platform engineering, including 3+ years in a leadership or principal level role.
• Experience designing and operating large scale cloud platforms (Azure preferred; AWS acceptable).
• Strong Linux background with advanced scripting and automation skills (Bash required; Python preferred).
• Deep experience with Kubernetes, Helm, Terraform, and cluster level operations.
• Hands on experience building CI/CD workflows using GitLab, Jenkins, or similar tools.
• Strong understanding of distributed systems, microservices, Kafka, and SQL/cloud native data services.
• Demonstrated ability to mentor engineers and influence architectural decisions.
• Experience collaborating with distributed, multi region agile teams.
• Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Staff and direct a sales team, providing leadership to achieve maximum profitability and growth in line with Honeywell s vision and strategic objectives.
• Establishing and owning the plans and strategies aimed at serving and expanding the customer base in their respective area.
• Recruit, train, appraise, motivate and set standards of job performance for the individuals within the sales team.
• Serve as a regional executive sponsor of Honeywell by maintaining customer contacts and relationships at senior levels in support of account managers and account strategies.
• The team reporting to this role is the primary customer interface responsible for the development of new business and new relationships in pursuit of growth for Honeywell. The team disseminates key messages, initiatives, and information on the value Honeywell brings to assigned customers, opportunities, and solutions.
• The position holder understands the target customer s business, drivers, and organization, and an understanding of the value that Honeywell brings to them. Moreover, the Team this role leads acts as a business partner with potential customers, establishing relationships & maximizing the business potential for both parties.
• Business Relationships: Leverages relationships with the customer in support of local sales strategies; Uses internal and external relationships to accurately assess potential barriers, to allocate resources necessary for change initiatives, and to aid the team to cross political boundaries.
• Sales Process: Build and motivate a sales team to cultivate and deliver results; Manage resources to maximize results from identified sales opportunities; Provide consultative support for building value propositions for Honeywell solutions; Manage a set of customer contacts and support account manager in their role as customer s ambassador/ advocate; Maximize competitive wins and serve as a consultant to account manager on negotiations; Lead territory and account growth planning and sales forecasting processes.
• Customers: Industrial customers in the process industries; 4-10 account managers, 50-75 customers typically; Internal resources and functions that interface with sales.
• People Management: Attract, mentor, coach and develop team members in support of sales excellence; Manage, prioritize deployment of personnel and resources to match branch requirements; Motivate the team by creating a climate in which people do their best; Provide strategic vision to the team; Effectively interact with Honeywell senior management.
• Sales Process: Continuously identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into the account; Manage and build customer contacts, serving as the Honeywell s ambassador in the marketplace. Focal point for relationship strategies, account and sales plans, proposal strategies, and contract negotiations, for pursuits in play.
• Minimum of 15 years direct or indirect sales experience and 5 years of sales management experience.
• Customer engagement at senior levels; building long-term strategic and executive relationships.
• Cross selling and consultative selling - experience with collaborating across both client and own organization to drive a One-Honeywell approach.
• Commercial expertise and experience.
• Key Success Factors.
• Ensure the Development of Country, Territory and Account, Plans and Strategy for Growth.
• Relationships and Account Development with new and existing customers (direct sales).
• EPC specific value proposition and marketing plan.
• Pursuit plans and annual customer facing business reviews.
• Growth in the form of new customers and new opportunities at new or existing sites.
• A sales team that achieves maximum profitability and growth in line with Honeywell's vision and strategy.
• Revenue and margin above set quota in support of Annual Operating Plan.
• Accurate forecast of revenue and growth opportunities.
• The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950 s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk.
• Discover More.
• Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There s a lot for you to discover. Our solutions, our case studies, our and so much more.
• Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
• For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
• If a disability prevents you from applying for a job through our website, e-mail [email protected] No other requests will be acknowledged.
• Copyright 2024 Honeywell International Inc.
• Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Good Communication Skills, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Develop and implement health, safety, and environmental (HSE) rules and policies in compliance with applicable laws and company objectives..
• Collaborate with cross-functional teams to integrate occupational health, safety, and environmental control practices..
• Coordinate with project personnel to prepare and implement the Project HSE Plan and ensure contractors follow all requirements..
• Monitor and ensure contractor compliance with Safe Work Procedures (SWP) and all site HSE requirements..
• Establish and conduct HSE Induction, Site Induction, and training programs to maintain HSE competencies for managers and employees..
• Identify workplace hazards, assess risks, and coordinate mitigation measures in alignment with relevant standards..
• Conduct job safety observations/Gemba walks and perform frequent site safety audits to identify unsafe situations and ensure timely corrective action..
• Promote and strengthen HSE culture, particularly among project and contractor teams..
• Coordinate with relevant personnel to investigate incidents, identify root causes, and develop corrective and preventive measures, including lessons learned..
• Support the development and implementation of emergency response plans and conduct drills as required..
• Recommend solutions to issues, improvement opportunities, and new preventive measures..
• Bachelor s degree in occupational health and safety or a related field..
• 3-5 years of experience as a Health, Safety & Environment Officer or equivalent, preferably across multiple construction project locations..
• Strong knowledge of Occupational Health and Safety laws and related regulations..
• In-depth understanding of relevant laws, regulations, and standards..
• Holder of Thailand Professional Safety Officer Certificate (Jor. Por. Wor.)..
• Good communication skills in both spoken and written English..
• Proficient in Microsoft Office..
• Valid driver s license..
• Able to work or travel to other provinces. #LI-PA1.
• Requisition Number: 227788 Job Function: Management

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Gather and develop business requirements; construct workflow diagrams and technical documentation; communicate product features; review BRD / PRD as required by business requirements.
• Understand and translate customer needs into business and technology solutions, provide consultation of payment services, functional, application designs and ensure technology and business solutions represent business requirements.
• Analyze, support and develop the feasibility of requirements, project plans, schedul ...
• Manage all change requests, keep track of the timeline, validate all schedule impacts, and communicate changes to all teams.
• Work cross-functionally with our stakeholders, business and technology teams to ensure timely and quality release of product / enhancements.
• Monitor project progress by tracking activities; resolving issues; recommending actions to ensure timely completion.
• Requirements: Minimum 1 year of experience as a Product Manager or Business Analyst in Banking platform, E-wallet, or IT solution industry.
• Proficient in working with numbers and data organization.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly.
• Strong ability to grasp technical concepts and simplify them for clear communication skills.
• Ability to work independently in a fast-paced environment.
• Ability to speak and write in English.
• Strong knowledge of payment services background is a plus.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Java, Python

ประเภทงาน:

งานประจำ

• Partner with the Director of Engineering and Senior Delivery Manager to oversee all aspects of the software delivery lifecycle and with senior stakeholders to influence product and technology roadmaps.
• Define and execute engineering strategy in alignment with company goals.
• Lead cross-functional teams (software and agentic AI development) to define, scope, and deliver large-scale technical initiatives, ensuring delivery within agreed scope, time, cost, and quality constraints.
• Collaborate with senior technologists and application architects to define and implement technical strategies that align with business goals.
• Ensure adherence to engineering principles, security, and compliance standards.
• Lead and actively participate in all phases of CCP and ADL programs or specific phases of larger projects.
• Ensure alignment across CCP and ADL teams and integrate dependencies into platform with comprehensive project plans.
• Identify, assess, and manage risks to ensure successful delivery outcomes.
• Monitor progress against delivery plans, taking corrective action when deviations occur.
• Provide clear visibility into project status, risks, and dependencies to enable informed decision-making by senior leadership.
• Apply Agile methodologies effectively, promoting values and practices that enhance team agility, responsiveness, and delivery quality.
• Build and lead high-performing teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Analyze recurring themes from retrospectives and lessons learned to recommend enhancements to the delivery model.
• Drive continuous improvement initiatives across engineering practices and processes.
• Set clear goals and expectations for the engineering manager and engineering teams.
• Provide regular, constructive feedback and support career development.
• Foster a culture of collaboration, accountability, and engineering principles.
• Ensure team members have the necessary technical skills and training to meet delivery objectives.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in software engineering, with at least 5 years in management roles.
• Proven track record of managing multiple teams and delivering complex projects.
• Proven expertise in cloud technologies, particularly AWS, with practical experience in modern programming languages and frameworks such as Java, Python or React.
• Proven track record if driving a positive, high-energy approach with a collaborative mindset and the ability to build strong relationships across all levels of the organization.
• Proven experience of hands-on or management experience in software and agentic AI test strategy and test automation.
• Skilled in balancing deep technical understanding with strategic decision-making to drive business outcomes.
• Excellent communication, organizational, and interpersonal skills, enabling effective cross-functional collaboration and stakeholder engagement.
• Nice to Have: Experience with AI / LLM technologies, including prompt engineering, evaluation, fine tuning, embeddings, RAG, and model deployment.
• Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.