เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Create, update, and maintain SOPs, playbooks, guidelines, and FAQs.
• Translate operational workflows into clear, structured documentation.
• Review existing SOPs to identify gaps, inefficiencies, or outdated logic.
• Apply critical and logical thinking to improve processes and documentation quality.
• Collaborate with operations and cross-functional teams to capture process changes.
• Maintain knowledge repositories and ensure version control and documentation standards.
• Good attention to detail and Comfortable with documentation tools (Google Docs, etc.).
• Strong written communication and structured thinking skills.
• 0-1 year of experience; fresh graduates are welcome.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, Internal Audit, SAP

ประเภทงาน:

งานประจำ

• Gather business and regulatory requirements from stakeholders.
• Provide advisory on Operational Risk Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.
• o Third Party Risk Management Framework o Third Party Risk Management Workflow from end to end including classification based on Bank of Thailand requirement or relevant regulation, Due Diligence & Risk Assessment, Monitoring & Ongoing, Termination & O ...
• Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
• Support design, configuration, and integration of the TPRM module within the GRC platform.
• Develop and execute test cases and UAT scripts for TPRM module.
• Support accuracy and completeness of data migration and system outputs.
• Document test results, track defects, and support resolution.
• Create training materials such as manuals, quick guides, and e-learning modules.
• Deliver user training sessions and provide adoption support.
• QualificationsBachelor s or master s degree in business administration, Risk Management, Finance, Information Systems, or related field.
• For Senior Consultant Level5-8 years of experience in GRC, Internal Audit, or Risk Advisory, preferably in the financial services sector.
• Strong knowledge of ORM frameworks (COSO ORM, ISO 31000) and regulatory standards (Basel II/III, BOT including requirement for IT Third-Party and Business Partner).
• Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
• Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
• Proficiency in business analysis, documentation, and stakeholder facilitation.
• Strong problem-solving, analytical, and communication skills.
• Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
• Technical SkillsExposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
• Understanding of workflows, reporting, and dashboard.
• Proficiency in Microsoft Excel and PowerPoint for analysis and reporting.
• Soft SkillsAnalytical and detail-oriented mindset with the ability to work on multiple projects simultaneously.
• Strong written and verbal communication, able to engage both technical and business stakeholders.
• Team-oriented with a willingness to learn and adapt to dynamic client environments.
• Ability to work in structured consulting environments with deadlines and deliverables.
• Industry Focus: FSI Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110917In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Automation, Risk Management, Compliance, English

ประเภทงาน:

งานประจำ

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Development, Social media, Problem Solving, English

ประเภทงาน:

งานประจำ

• Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation.
• Educating sellers on Shopee features, Shopee promotional campaigns and market insights.
• Building good relationships and trust with merchants to understand more about their business and their key success factors.
• Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages.
• Implement campaigns for new sellers, analyse and report their performance.
• Interact with other local teams to share knowledge and replicate best practices.
• Forecast volume and number of new sellers and activities required to incubate them.
• Update the management team on weekly progress.
• Requirements: Bachelor s Degree in Marketing, Business, Economics, or related field. (Fresh Graduate is welcome.).
• 1-3 years of experiences in Key Account Management, Business Development and Sales.
• Strong interests in e-commerce and social media.
• Prior experiences in social media related role would be a plus.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Logical thinking and strong problem solving skills.
• Good command of English and Thai.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Compliance, Business Development, Budgeting, English

ประเภทงาน:

งานประจำ

• Provide expertise in business processes, internal controls, software licensing compliance, and IT control frameworks.
• Select and tailor methodologies, tools, and best practices to meet engagement and industry needs.
• Develop a deep understanding of client environments, risks, and operational challenges.
• Support engagement leaders in key decisions and understand the wider business impact.
• Build and maintain strong client relationships, consistently aiming to exceed expectations.
• Use technology-driven tools and analytics to review, design, and implement SAM solutions.
• Identify opportunities to enhance engagement efficiency, profitability, and value delivery.
• Lead tasks involving data collection, analysis, validation, and report development.
• Ensure deliverables meet contractual requirements, quality standards, and timelines.
• Contribute to business development efforts, including proposal development, budgeting, and solution scoping.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationBachelor s degree in Computer Science, Computer Engineering, Information Systems, or related field; Master s degree preferred.
• Minimum 6 years of experience in Software Asset Management and/or Software License Review (e.g., IBM, Microsoft, Adobe, VMware preferred), including at least a few years in managerial roles.
• Big4 or ex-Big4 experiences in Business Development and Project Management with focus on Software Asset Management, Software License Review, IT Control Assessment, and other related assignments.
• Proven ability to manage multiple projects and priorities.
• Knowledge of IT infrastructure (networks, databases, servers, applications), UNIX/Linux administration, Windows and Active Directory administration, VB Script, and Shell Script.
• Proficiency in Microsoft Office and strong analytical, communication, and presentation skills.
• Ability to translate technical concepts for both technical and non-technical stakeholders.
• Professional presence with consistent delivery of high-quality work.
• Verbal and written communication skills in Thai and English.
• Ability to work independently with reliability and attention to details.
• Commitment to compliance with formal procedures and methodologies.
• IT Audit, Data Analytics for Auditing, Third Paty Assurance or Risk Management experiences would be a plus.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111630In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

• Achieve the agreed sales target with agreed budget.
• Strengthen relationship with Key users to maximize selling opportunity.
• Follow up on product deliveries, replacement of goods returns as well as wrong product deliveries.
• Well communicate of features and benefits of the responsible product and/or services.
• Develop sales productivity process to ensure sales target achievement.
• Support other functions and organize internal operations to satisfy customers needs.
• Perform other tasks assigned by the superiors.
• Bachelor s degree in Pharmaceutics, Science or related fields.
• 1 -2 years of experience in sales or related fields is a plus.
• Have a car and driver's license.
• Able to work in up country.
• If have experience in Nephro medicine will be special for consideration.
• Functional skills and knowledge.
• Knowledge of Pharmacist industry.
• Problem Solving & Decision-Making skill.
• Negotiation Skill.
• Result Oriented.
• Soft skills.
• Interpersonal skill.
• Requisition Number: 224832 Job Function: Sales

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

SAP, RESTful, Javascript

ประเภทงาน:

งานประจำ

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Your role as a leader: At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in SAP Technical development.
• Proven hands-on experience with the ABAP RESTful Application Programming Model (RAP).
• Proven experience in implementing SAP Business Process Automation (BPA) solutions.
• Strong understanding of SAP S/4HANA architecture and data model.
• Strong understanding of various SAP modules and their associated business processes (e.g., FI, CO, PS, TR, MM, PM).
• Proficiency in ABAP programming, including ABAP Objects, CDS views, and OData services.
• Experience with SAP Fiori and UI5 development is a plus.
• Knowledge of debugging tools and performance tuning techniques in ABAP.
• Familiarity with process mapping and modeling techniques (e.g., BPMN).
• Experience with RPA tools and methodologies is a plus.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a team environment.
• Preferred Skills (Nice to Have):Experience with SAP BTP and cloud-native development.
• Knowledge of integration technologies (e.g., APIs, SOAP, REST).
• Certifications in Business Process Management (BPM) or Lean Six Sigma.
• Experience with specific SAP BPA tools (e.g., SAP Build Process Automation, SAP IRPA, SAP CPI/PO).
• Knowledge of scripting languages (e.g., JavaScript) for automation development.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 111856In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Directs and controls the activities of the Front Office.
• Acts as the manager on duty in the hotel when senior managers are not available.
• Responds to a wide variety of guest requests by accurately assessing guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
• Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Manages the staff at the Front Office, including any Assistant Managers and Night Manager.
• Interviews, trains and schedules the Front Office staff, as well as conducts performance evaluations and corrective interviews as needed.
• Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• Visa sponsorship is not available for the role. Only successful candidates will be contacted.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Previous pre-opening experience is a plus.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Data Analysis, Business Development, Digital Marketing

ประเภทงาน:

งานประจำ

• Strategically craft creative approaches and roadmap to groom sellers social and commercial metrics.
• Develop online merchandising and promotion proposals to achieve social and commercial targets.
• Own campaigns and handle campaign execution end to end; starting with whitelisting strategic sellers who fit campaign objective, make sure Key Account Managers pitch the whitelisted sellers, ensure campaign gets live and measures campaign performance a ...
• Provide recommendations and next steps to continue and improve existing campaigns or initiatives with sellers or other teams within Shopee.
• Perform data analysis, sharing new insights to team and prepare management updates.
• Requirements: 3 - 4 years of work experience in entrepreneurship or business development.
• Driven and motivated, able to work in a fast-paced environment.
• Strong analytical ability to synthesize and evaluate key problems.
• Superb business acumen with a desire to manage your own business.
• Strong logical thinking and problem-solving skills at all times.
• Understanding the digital marketing landscape across platforms (Google Ads, Facebook Ads, Instagram Ads, etc.) is a plus.
• Strong project management skills and Microsoft Excel.
• Understands how to execute and optimize ads on Facebook and Instagram (Beginner to Intermediate level) is a plus.
• Is a natural leader with can-do attitude. Can lead discussion and teams to achieve target.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Business Development, Problem Solving, English

ประเภทงาน:

งานประจำ

• Relationship management - Act as the main point of contact for key clients, build strong, long-term relationships, and ensure client satisfaction.
• Strategic planning - Develop and implement tailored account strategies that align with both strategic sellers goals and Shopee focus to drive growth.
• Performance analysis - Analyze data to identify trends, measure performance, and present business reviews to showcase achievements and future opportunities with sellers.
• Problem-solving - Address and resolve sellers issues, complaints and challenges to ensure smooth relationship.
• Key account management for social sellers on Shopee's platform.
• Ensure the growth of sellers under management both in term of transaction volume and social program participations.
• Ability to foster relationship and pitch key social programs to sellers over the phone and in-person.
• Ability to manage large volume of phone calls for key account management follow-ups and sales pitch.
• Educate sellers on the details and benefits of the core Shopee s platform program and Shopee s social commerce program.
• Educate sellers on the key tools and strategies of social media including posting, boosting and monitoring traffic on social media.
• Build long-term relationship and foster trust with sellers under management.
• Negotiate deals with sellers within the parameters of the program that Shopee have determined.
• Requirements: Bachelor or Master Degree.
• 2-3 years of experiences in Key Account Management, Business Development and Sales.
• Strong interests in e-commerce and social media.
• Prior experiences in social media related role would be a plus.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Logical thinking and strong problem solving skills.
• Good command of English and Thai.
• Experience in Key Account Management, Merchandiser, Offline Business, Business Development would be a plus.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Job Number26006620
• Job CategoryHousekeeping & Laundry
• LocationRoyal Orchid Sheraton Riverside Hotel Bangkok, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand, 10500
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATION.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• When you join the Sheraton family, you become a member of its global community. We ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The World s Gathering Place&rsquo. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Business Development, English

ประเภทงาน:

งานประจำ

• Define and execute on growth strategy for Shopee s category.
• Develop a comprehensive business development plan, and mobilize teams to deliver on strategy through solid performance management.
• Deliver on category s growth, monetization and strategic adoption goals.
• Manage Automotive category performance, covering brands, market place sellers, and cross border sellers.
• Build a high performing team, through strong work ethics, clear focus on KPI, and deep relationship management with Shopee sellers.
• Proactively identify new business opportunity for Shopee Automotive, though new business development and fundamentals improvement.
• Requirements: 6+ years experience in Business Development, Sales, Account Management in Automotive industry.
• 2+ years experience in E-commerce is a plus.
• Proven team management and leadership experience, ability to drive performance in large team, managing cross-organization stakeholders.
• Proven business judgement and deep understanding of Automotive industry, including established relationships with key brands/sellers.
• Proven analytical and problem-solving ability, ability to manage and troubleshoot team- or category-related issues.
• Fluent in both English and Thai.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Research, Market Research, Problem Solving

ประเภทงาน:

งานประจำ

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper.
• Entrusted to deliver flawless research and analytics to our clients.
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue.
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals.
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.
• QualificationsYou are a high-performing individual thriving in ensuring high client centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships. Awareness of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow.
• At least one year of experience in market research/ consumer insights or data analytics and delivery in related industry.
• Awareness of data analytics industry, business model, products, services and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions etc.
• Awareness of market trends and its interdependencies impacting customers.
• Excellent time management and prioritization skills with a proven track record of delivering projects on time.
• Confident numerically & ability to analyse data confidently.
• Problem solving and solutions orientated.
• Performs work accurately and effectively with attention to detail.
• Engaging presenter.
• Good at building relationships, internally and with clients.
• Strong verbal and written communication skills.
• Experience of working in an analytical environment.
• Capable of leveraging tools such as Microsoft excel and PowerPoint.
• Additional InformationCandidates must be physically located within job country and must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

Additional InformationHow to Apply: Applicants are required to complete the screening questions. In addition applicants must include a motivational letter as part of their application. There is a specific section in INSPIRA which allows for this. The letter should detail a technical proposal outlining your approach to achieving the deliverables specified in the job description, with examples of relevant methodologies, tools, or strategies you have successfully employed in similar projects. Additionally, please provide a financial proposal with a proposed consultancy fee per deliver ...

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Lead customer service team of e-commerce business.
• Own, monitor, and drive the team to achieving related KPIs and overall performance.
• Ensure that all agents are working effectively and follow all technical and company service processes.
• Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers.
• Manage, train, and coach team members.
• Ensure smooth running of daily processes to meet service commitment levels.
• Requirements: Bachelor's Degree in any related field.
• At least 2+ years experience in a contact center, managing a team of at least 10 agents.
• Good command of written and spoken English.
• Flexible and open-minded with good service mind with the ability to handle customer's complaint and inquiry.
• Good logic and able to form assumption to identify team/individual performance gap.
• Worked with or Able to comprehend KPIs/performance data reports.
• Able to work in shift is an advantage.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Accounting, Creativity

ประเภทงาน:

งานประจำ

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.
• OR.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.
• Skills and Knowledge.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
• Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• CORE WORK ACTIVITIES.
• Developing and Maintaining Food and Beverage/Culinary Goals.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Strives to improve service performance.
• Developing and Maintaining Budgets.
• Develops and manages Food and Beverage budget.
• Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Focuses on maintaining profit margins without compromising guest or employee satisfaction.
• Leading Food and Beverage/Culinary Team.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Serves as a role model to demonstrate appropriate behaviors.
• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
• Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
• Ensuring Exceptional Customer Service.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Empowers employees to provide excellent guest service.
• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.
• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.
• Managing and Conducting Human Resource Activities.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.
• Brings issues to the attention of Human Resources as necessary.
• Ensures employees are treated fairly and equitably.
• Coaches team by providing specific feedback to improve performance.
• Additional Responsibilities.
• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• At Courtyard, we re passionate about better serving the needs of travelers everywhere. It s what inspired us to create the first hotel designed specifically for business travelers, and it s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
• In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Data Analysis

ประเภทงาน:

งานประจำ

• Commercial P&L and Growth Ownership: Own the commercial success of the FBS seller base. Direct the team to drive aggressive targets for seller acquisition, activation, and performance growth. Ultimately responsible for hitting key growth targets while effectively managing investment and operational costs.
• Strategic Go-To-Market (GTM) Leadership: Define the overarching strategy for FBS seller acquisition and adoption. You will direct your team to identify high-potential seller segments, craft compelling value propositions, and execute targeted outreach a ...
• Incentive Mechanism Design & Optimization: Lead the team in the design and continuous refinement of seller incentives (e.g., subsidies, rebates, visibility boosters). The goal is to conduct deep, rigorous analysis to ensure maximum effectiveness and ROI at the optimal cost, treating investment as a strategic lever.
• Performance Levers and Deep Analysis: Proactively identify and pull key performance levers across the entire seller life-cycle (onboarding funnel, retention drivers, growth mechanics). Lead your team to conduct rigorous quantitative analysis to uncover non-obvious insights and inform strategic direction.
• Executive Alignment & Documentation: Serve as the main point of contact for the seller workstream with senior management. You will be presenting, interacting, and aligning strategies and results regularly. You will oversee the preparation of critical strategic documents, plans, and reports for executive review.
• Team Leadership and Development: Directly lead, mentor, and prioritize the work of a dedicated team of Associates and Senior Associates, fostering a highly analytical, agile, and results-oriented culture.
• Requirements: Experience & Industry: Minimum 5 years of working experience in a high-growth environment, preferably within E-commerce, Tech, or Commercial strategy.
• Consulting Preference: Management Consulting background is highly preferred, demonstrating an ability to structure ambiguity, synthesize complex information, and drive executive-level recommendations.
• Analytical Acumen: Exceptionally analytical, with deep experience in data analysis, quantitative modeling, and using data to make strategic, commercially sound decisions.
• Strategic and Creative Thinker: Proven ability to engage in proper planning while maintaining a strategic, creative mindset to think outside the box and identify innovative performance levers.
• Leadership and Drive: Proven track record of leading a team (Associate/Senior Associate level), including the ability to prioritize projects, drive execution, and motivate team members to achieve challenging targets.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Job Number26004197
• LocationBangkok Marriott Marquis Queen s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Accounting, Finance, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Perform routine order processing, such as KPI and performance report,s and implement improvement plans in real-time to achieve operational targets.
• Prepare chargeback evidence files and write chargeback letters to dispute with credit card banks. Contact the bank's PIC to clarify that liability must not be assigned to Shopee.
• Understanding workflows for each payment channel and handling all incoming tickets and the policy of the department.
• Able to escalate issues and urgent matters to involve teams.
• Complete ad-hoc tasks as requested by the department's management.
• Solving buyer and seller cs tickets related to credit card chargeback.
• Works collaboratively with team members and independently manages assigned tasks.
• Requirements: Bachelor's Degree in Accounting, Finance, Economics, or Business Administration. 1-2 years of experience in related fields is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Good at MS Office program.
• Ability to work collaboratively with cross-functional teams to improve payment processes and systems.
• Energetic personality with a Can-Do attitude.
• Good command of written and spoken English.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, English

ประเภทงาน:

งานประจำ

• Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation.
• Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights.
• Building good relationships and trust with merchants to understand more about their business and their key success factors.
• Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages.
• Implement campaigns for new sellers, analyze and report their performance.
• Interact with other local teams to share knowledge and replicate best practices.
• Forecast volume and number of new sellers and activities required to incubate them.
• Update the management team on weekly progress.
• Requirements: Fluent Chinese (HSK 5, 6), and excellent written and spoken English skills.
• E-commerce experiences.
• Category knowledge directly work under Home & Appliance category.
• Bachelor or Master Degree in BBA or related fields.
• 3-5 years experienced in Key Account, Merchandiser, Business Development would be a plus.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.
• Good command of English.
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.