เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Explaining and guiding customers on how to use the company dashboard and services.
• Managing incoming calls and customer service inquiries.
• Adjusting job positions posted by clients to improve performance and provide better results when required.
• Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
• Calling to customers to build relationships and help them with hiring.
• Inviting Customers to continue WorkVenture services (commission on purchases received).
• Bachelor's Degree in any field.
• Service-minded attitude.
• Communicative command of English.
• Good interpersonal and communication skills.
• WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.

ประเภทงาน:

งานประจำ

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 1-3 years experience in customer service
• Good command of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information.
• Coordinating with the various departments to provide customers with more convenient services.
• Coordinating with outsource service, Event preparation staff.
• Oversee and facilitate all aspects of the Thailand and foreign customers in TRUE ICON HALL and Event.
• Bachelor's degree in MICE / Hotel Management, Humanities, English.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work 6 days per week in shift time.8 working hours + 1 hour break per day.
• 2 Shifts (09.30 - 18.30 and 13.30 - 22.30 Hrs.).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
• Identify customer needs and help customers use specific features.
• Maintain quality service while ensuring continuous productivity contribution.
• Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
• Follow up on updates to our internal databases, SOPs, policies, and technical information.
• Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
• Share feature requests and effective workarounds with team members.
• Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
• Assist in the training of new customer support agents on occasion.
• Bachelor s degree in any field.
• New graduates are welcome.
• Customer-centric mindset means focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Project Management, Business Development

ประเภทงาน:

งานประจำ

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Partner closely with Customer Experience & Logistics leadership teams, Customer Planner (Sales op) with Cross Functions through managing all Stakeholders to ensure Project deliverables with On-time..
• Working with Market SPOC, PEX, Global Project, Tech Lead, IT Partners teams to define Tech features and requirements with perfect Tech design, ensuring that they align with the company's overall strategy and Process efficiency..
• Control entire Project Management process, this includes managing product teams (squ ...
• Work closely with cross-functional teams, including Customer Experience, Logistics, Sales Operation, Customer Planner, CSP and Sales to ensure that products are developed and launched successfully..
• Facilitate to deliver New ways of working / Change management in Stock Management s roles and responsibilities with fully Adopted Tech Experience and Interfaced..
• Recommend and put in place required project governance, considering review/ meeting cadences, participants at different governance forums..
• Drive & oversee the execution of projects in the Market..
• Delegate Project objectives and tasks to teams and workstreams..
• Lead the delivery of key milestones / deliverables in the workplan..
• Connect workstream leads to subject matter experts (as required) on critical design decisions and risk / issue mitigating strategies..
• Proactively identify and manage risks and issues..
• Manage the scope of the project and control changes to scope and/or objectives..
• Escalate risks/issues that cannot be mitigated / resolved at the team level to the Change Lead & required stakeholders for decision-making..
• Drive effective communications on project status and performance in the Market..
• Facilitate reporting of project progress to leads and sponsors at governance meetings..
• Act as PMO (Project Management Officer) for assigned Project and Point of Contact for All stakeholders..
• WHAT YOU WILL NEED TO SUCCEED.
• At least 10 years' experience in coordinating and driving projects/ Team transformation..
• Strong attention to detail..
• Ability to prioritize conflicting deadlines and requirements..
• Strong stakeholder management and communication skills..
• Ability to effectively communicate with Senior Leaders..
• Good quantification and analytical skills in agile environment require the ability to be flexible and work in gray areas..
• Strong growth mindset and team spirit, proactive approach to issues and opportunities.
• Good command of Thai & English.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.