เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Req ID: 138124.
• Remote Position: No.
• Hiring Manager: Ekkorn Hansing.
• Band: 06.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• General Overview.
• Functional Area: HRM - Human Resources.
• Career Stream: HRM - Human Resources.
• Role: Associate.
• Job Title: HR Associate.
• Job Code: ASS-HRM.
• Band: Level 06.
• Direct/Indirect Indicator: Indirect.
• Summary.
• Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.
• Detailed Description.
• End-to-End Volume Recruitment: Manage the full recruitment cycle for direct labor roles (production operators, assembly line workers, warehouse staff, and technicians) from manpower requisition to day-one onboarding.
• Strategic Sourcing: Utilize and manage local recruitment channels effectively, including JobThai, JobsDB, targeted Facebook job groups, LINE OpenChats, local community notice boards, and provincial job fairs.
• Candidate Screening & Selection: Conduct high-volume applicant screening, organize walk-in interview days, and perform basic assessments to ensure candidates meet physical, availability, and operational requirements.
• Data & Metrics Management: Track hiring progress, maintain candidate databases, and report on key recruitment metrics such as Time-to-Fill, Offer Acceptance Rate, and early attrition trends.
• Knowledge/Skills/Competencies.
• Experience: Minimum of 2-5 years of recruitment experience, specifically focused on mass hiring or volume recruitment for the manufacturing, electronics or related industries. * 100 Headcounts / month is base line.
• Local Market Knowledge: Deep understanding of the blue-collar job market and candidate behaviors in Thailand's major industrial zones (e.g., Laem Chabang, Amata City, Eastern Seaboard, Navanakorn, or Rojana).
• Labor Law Familiarity: Solid working knowledge of Thai labor laws regarding working hours, shift allowances, minimum wage, and welfare.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Typical Experience.
• Zero to two years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Content Creator, Video Editing, Social Media Management, Good Communication Skills, Teamwork

ประเภทงาน:

ฝึกงาน

• เป็นนักศึกษาที่กำลังศึกษาอยู่ชั้นปีที่ 3 หรือ 4 คณะนิเทศศาสตร์, ศิลปกรรมศาสตร์, บริหารทรัพยากรมนุษย์ (HR) หรือสาขาที่เกี่ยวข้อง.
• มีความสามารถในการถ่ายภาพ ถ่ายทำและตัดต่อวิดีโอ รวมถึงการจัดทำซับไตเติลที่ถูกต้องและน่าติดตาม.
• เป็นผู้ใช้แพลตฟอร์ม TikTok ที่มีความเข้าใจในธรรมชาติและกระแสความนิยมของแพลตฟอร์ม TikTok เป็นอย่างดี.
• มีความกระตือรือร้นที่จะเรียนรู้การทำคอนเทนต์สาย HR และอยากลองเรียนรู้การทำงานในบริษัทญี่ปุ่น.
• ช่องทางการสมัคร
• ผู้ที่สนใจสามารถส่ง Resume โดยระบุช่วงเวลาที่สะดวกฝึกงาน พร้อมแนบ Portfolio หรือลิงก์ช่อง TikTok ส่วนตัวของน้องๆที่แสดงถึงทักษะและความเป็นตัวเองมาเพื่อประกอบการพิจารณา.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Thai, English

ประเภทงาน:

งานประจำ

• Cold & Warm Calling: Conduct daily calls to qualify new and existing leads and convert them into sales opportunities across all product lines..
• Client Acquisition & Growth: Present WorkVenture's full range of products and services to prospective and existing clients, identifying the right solution for each company's employer branding needs..
• Lead List Management: Organize, tag, and prioritize leads for effective prospecting. Research company potential and identify appropriate contacts (HR Management, Talent ...
• Pipeline Reporting: Maintain accurate records of call outcomes, client interactions, and follow-ups in the CRM for weekly management review..
• Relationship Management: Build and maintain strong client relationships, assist with inquiries, and educate clients on WorkVenture's platforms and services..
• Market Intelligence: Gather feedback from calls and client conversations regarding market needs and relay insights to the Head of Sales..
• Bachelor's degree in any field..
• 2-3 years of proven experience in B2B sales, telesales, outbound sales, or recruitment sales. Performance matters..
• You love doing sales: demonstrated ability to work through lead lists without hesitation or fear of rejection..
• Strong communication and relationship-building skills; fluent in Thai with good proficiency in English..
• Disciplined, organized, and able to work independently to meet targets..
• Ability to understand and articulate multiple product offerings to different buyer personas..
• Previous experience in HR or employer branding is beneficial but not required..
• Competitive base salary (negotiable) + performance-based commission.
• Why Join Us?.
• You'll be selling market-leading products to top-tier companies, learning fast, and getting rewarded properly when you perform. During this role you'll develop broad consultative selling skills across employer branding, survey research, and recruitment solutions. If you like sales with momentum and upside, this role is for you.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Own the growth of BPTW: expand the program across industries and company sizes in Thailand.
• Shape how the market perceives BPTW - position it around the real problems HR leaders care about.
• Develop and refine sales presentations, proposals, pricing, and market positioning.
• Identify and pursue new business opportunities, partnerships, and growth channels.
• Build lasting relationships with senior HR leaders and decision-makers - as a peer who understands their challenges firsthand.
• Employer Branding Services.
• Drive the delivery and growth of our other employer branding services (EVP consulting, engagement surveys, employer branding campaigns and content).
• Lead the Company.
• People Management.
• Lead the day-to-day operations of the company and act as the leader the team looks to.
• Own hiring end-to-end: recruit, onboard, and build the team as we grow.
• Set clear goals, run performance evaluations, and coach team members to develop their skills.
• Build a workplace culture that lives up to the standard we certify others against.
• Plan and allocate resources and priorities across client projects and internal initiatives.
• Operations.
• Continuously improve workflows, processes, and internal coordination.
• Take end-to-end ownership: spot problems early, remove blockers, and get things across the finish line.
• Connect Strategy to Execution.
• Meet with the Strategy Board every two weeks to align in direction, then translate agreed strategic goals into concrete plans, owners, and deadlines.
• Supervise cooperation with external parties (clients, partners, vendors, and media).
• Represent WorkVenture in strategic meetings with clients' HR and executive stakeholders.
• What We're Looking For.
• You come from the world of HR. You have worked in the HR department of an organization - or in a role close to senior management - and you know the real problems HR faces every day: engaging employees, building culture, evaluating and developing teams, and proving impact to leadership. Now you want to do something new: use that knowledge to grow products that solve exactly those problems.
• You don't need a sales background - commercial skills can be learned, and we will support you. What can't be taught is genuine passion for the product and real credibility with HR buyers.
• What Success Looks Like.
• Within your first year, success means delivering on both mandates in equal measure: BPTW is growing steadily with new certified companies across more industries and the Top50 event runs successfully - and the team is performing, engaged, and developing under your leadership..
• 5+ years of experience in HR, People Management, or roles close to senior management - preferably within medium or large organization.
• Understanding of HR challenges: employee engagement, company culture, performance evaluation, and talent retention.
• 3+ years managing people or teams - you know how to hire well, give honest feedback, and develop people.
• Genuine passion for the product space - tools and services that help companies manage people, improve culture, and evaluate teams.
• Fluent in Thai and English (written and spoken).
• Strong organizational and execution skills - hands-on, proactive, and able to run multiple workstreams without losing the details.
• Nice-to-have.
• B2B sales, business development, or other commercial experience (helpful, but domain knowledge and drive matter more).
• Experience with engagement surveys, employer branding, HR tech, or awards/certification programs.
• Experience in an agency, consulting, or professional services environment.
• Why Join Us.
• Work with Thailand's leading companies: you'll cooperate with some of the country's largest organizations and their HR and executive teams.
• Salary 80,000 THB plus performance-based executive incentives - you share directly in the growth you create.
• Well-established programs: BPTW and Top50 are recognized by HR professionals across Thailand - a strong foundation to build on.
• A small, talented team that moves fast: dynamic, collaborative, and free of corporate layers - decisions are made quickly and your impact is visible.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Spanish, French

ประเภทงาน:

งานประจำ

• Compliance and oversight support to recruitment processes.
• Support development of HR compliance practices and policy development.
• Knowledge building and knowledge sharing.
• Compliance and oversight support to recruitment processes.
• Provide client advice and review HR selection processes (normally within the Talent+ system), including but not limited to ICA Compliance Reviews.
• Review documentation submissions for accuracy and thoroughness, according to guidelines, vis-a-vis procedural and technical steps in the selection process, candidate sourcing, vacancy announcement particulars, longlisting and shortlisting, fee setting, etc.
• Ensure compliance with rulesets governing ICA Compliance Review requirements and practices with a view to minimizing the risks for the clearance authority.
• Provide well-documented positive or negative recommendations to the approving authority.
• Guide hiring offices and personnel on UNOPS Compliance Review processes and requirements.
• Guide hiring offices on administrative procedures, processes and practices within ICA award creation.
• Provide advice to supervisors and offices on good practices, policies and procedures in ICA award creation.
• Liaise with UNOPS' HR related groups such as PCG to escalate relevant issues and seek advice.
• Establish and maintain monitoring systems, advising the supervisor and hiring offices on the status of pending requests and approaching deadlines.
• Support development of HR compliance practices and policy development.
• Synthesize lessons learnt as part of the compliance review process.
• Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.
• Undertake research on a range of HR related issues and contribute data as well as draft notes/reports.
• Contribute to HR compliance, practice improvement, and policy development as well as related corporate HR initiatives by assisting with the collection of data on trends, risks and opportunities.
• Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
• Support the communication of HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.
• Knowledge building and knowledge sharing.
• Organize, facilitate and/or deliver training and learning initiatives for personnel on matters pertaining to the Compliance Review of ICA awards.
• Provide sound contributions to knowledge networks and communities of practice by disseminating best practices in terms of HR compliance and ICA award creation.
• Support the effective communication of HR policy changes and new HR initiatives to management and personnel, guiding as needed.
• The effective and successful achievement of results by the HR Associate - Compliance Review directly impacts the compliant execution of HR processes in the respective unit and the efficient and effective performance within it. These promote the credibility of the organization as an effective service provider in project services and management.
• Human Resources Management, Human Resources Policies, Human Resources, Human Resources Information Systems.
• Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
• Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others.
• Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
• Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
• Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
• Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
• Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
• Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
• Required.
• Secondary school (or equivalent) with 6 years of relevant experience OR.
• Bachelor's degree (or equivalent) preferably in Human Resources Management, Business Administration, Public Administration or equivalent disciplines with 2 years of relevant experience is required.
• Required.
• Minimum of six years of relevant experience in international or national organization in providing support to recruitment, or HR-generalist support services or adminsitration is required.
• Proficiency in computers and office software packages and experience in handing web-based management systems is required.
• Desired.
• Knowledge in UN policies, procedures and practices is desired.
• Experience in use of HR information and/or Enterprise system is desired.
• Language Requirements.
• UNOPS does not accept unsolicited resumes.
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
• Terms and Conditions.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

ทักษะ:

Microsoft Office, Graphic Design

ประเภทงาน:

ฝึกงาน

• Support the planning and coordination of learning and development programs.
• Assist in organizing training sessions, workshops, and employee development activities.
• Prepare training materials, attendance records, and evaluation reports.
• Coordinate with internal stakeholders and external training vendors.
• Update and maintain training records and learning databases.
• Support employee engagement and organizational development initiatives.
• Assist in HR development projects and perform other administrative tasks as assigned.
• Currently pursuing a bachelor's degree in human resources, Business Administration, Psychology, Communication Arts, Graphic Design, or a related field.
• Well-organized, detail-oriented, and able to manage multiple schedules and assignments.
• Good communication, coordination, and interpersonal skills.
• Proficient in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
• Able to use basic graphic design tools, such as Canva or Adobe Creative Suite.
• Creative, proactive, responsible, and eager to learn.
• Able to work collaboratively in a team.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Enthusiastic, Data Entry, Payroll, English, Thai

ประเภทงาน:

งานประจำ

• We're committed to bringing passion and customer focus to the business.*.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*.
• Accurately enter new employee information into the Workday system.
• Collaborate closely with the recruiting team on the DL hiring plan and manage new hire gift inventory.
• Conduct new employee orientation sessions every Monday, updating presentation slides to align with global standards and translating content into Thai to meet ISO audit requirements.
• Assist with new employee onboarding processes, ensuring policy acknowledgments are signed and maintaining records in compliance with SOX requirements.
• Manage human resource personal information data within the Workday system for Thai employees, adhering to global restrictions.
• Maintain records of employee's personnel-related data (Personal information, provident fund, Insurance, etc.) in both paper and the database and ensure all employment requirements are met.
• Monitor and follow up on probation confirmations with line managers.
• Collaborate with the global HRIS team to identify and resolve Workday system issues.
• Maintain and update the HRC handbook and workflow for Thailand.
• Assist line managers and employees with offboarding processes.
• Provide relevant data for payroll preparation (bonuses, provident fund enrollment, etc.).
• Administer health and welfare plans, including enrollments, changes, and terminations.
• Provide ongoing support to HR operations and benefits teams.
• Generate and submit reports on general HR activities.
• Monitor HRConnections to promptly address employee inquiries and requests.
• Contribute to the development and implementation of HR initiatives and projects.
• Perform other duties as assigned.
• 2-4 years of relevant HR work experience. Good knowledge of general human resources practices, procedures, and benefit.
• Bachelor degree in related field or equivalent experience required.
• Experience with data entry into HR database required.
• Excellent MS Office Suite work experience, emphasis on Word, Excel, and PowerPoint.
• Ability to communicate in English both of written and spoken.
• We are an equal opportunity employer and value diversity at our company. *.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. *.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. *.
• Please contact us to request accommodation.*.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, Teamwork, English

ประเภทงาน:

งานประจำ

• Ensure the smooth-running process of the human resources function at the client site, working closely with HR business partner, Talent Acquisition, Learning and Development team, client leadership team and operations team.
• Support overall execution of employee life cycle and HR projects across Staffing, Recruiting, Onboarding, Employee Relations, Training & Development, Engagement activities, and Offboarding process.
• Ensure HR policies and procedures are communicated and adhered to within the client ...
• Foster and handle employee relations matters onsite including employee issues, participation in company activities, and convey communication among management team, client team, HR team, operations team, in order to create a positive work environment and boost employee motivation.
• Drive employee engagement through programs, activities, and other initiatives to increase retention rate.
• Advocate JLL's Culture and Values onsite (Ethics, Teamwork and Excellence).
• Prepare and record employee registration files for new hires and internal transfers for the client site.
• Work with Learning and Development and HR Business partner to analyze training needs for onsite team.
• Track and manage employee movement and absence records.
• Track and manage new hire orientation and onboarding program for new hires.
• Keep record of employee data, HR data analytics, and support the requisition process.
• Be a key collaborator and point of contact for all HR queries from management and employees at the client site.
• Minimum 5 years of progressive HR experience, preferably in property management or client-facing environments.
• Strong problem-solving skills with ability to navigate complex employee relations matters.
• Advanced proficiency in Microsoft Excel for HR data analytics, reporting, and workforce planning.
• Strong English communication skills, both written and verbal, to effectively communicate with stakeholders.
• Excellent interpersonal and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong understanding of HR policies, procedures, and best practices.
• Experience in driving employee engagement initiatives and retention strategies.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• _JLL Privacy Notice_.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ประสบการณ์:

12 ปีขึ้นไป

ทักษะ:

Project Management, Recruitment

ประเภทงาน:

งานประจำ

• Samut Prakan, Samut Prakan, Thailand.
• R0137075.
• HITACHI ENERGY (THAILAND) LIMITED.
• Human Resources.
• Full time.
• No.
• The HR Business Partner acts as a strategic partner to Service Business in Thailand, Singapore, Malaysia and Indonesia supporting all HR business partnering activities in the local service units. In addition, the role leads and drives HR initiatives, transformation projects, and workforce programs across Service Business Units covering four Local Service Units (LSUs), contributing to the achievement of business objectives within a matrix organization. The role holder will work closely with LSU management team, local country HRs and HR Centers of Expertise (CoEs) to deliver people strategies, organizational effectiveness, talent management, employee engagement, and change management initiatives while ensuring compliance with local labor laws and company policies.
• HR Business Partnering.
• Serve as the primary HR partner for business leaders and managers in 4 local service units (LSUs) - Thailand, Singapore, Malaysia and Indonesia.
• Support the full spectrum of HRBP activities, including workforce planning, talent management, succession planning, performance management, employee relations, organizational design, and change management.
• Partner with leaders to align people strategies with business priorities and growth objectives.
• Provide coaching and guidance to managers on leadership effectiveness, employee development, and people matters.
• Drive employee engagement initiatives and foster an inclusive, high-performance culture.
• Support annual HR processes, including performance reviews, talent reviews, compensation cycles, and succession planning.
• Analyze workforce trends and HR metrics to provide insights and recommendations to business leaders.
• Ensure compliance with local labor legislation and company policies, by partnering with country HRs.
• Lead and coordinate HR projects and initiatives across Service Business Units covering four Local Service Units in alignment with Xmatrix.
• Partner with LSU leadership teams to identify organizational needs and implement solutions.
• Drive cross-functional and matrix HR initiatives related to workforce planning, talent development, capability building, diversity and inclusion, engagement, and organizational effectiveness.
• Manage project timelines, stakeholder alignment, risk mitigation, and communication plans.
• Facilitate best-practice sharing and HR process standardization across Service LSUs.
• Support business transformation, restructuring, and change management initiatives as required.
• Collaborate with global, regional, and local HR teams to ensure successful implementation of strategic HR programs.
• Talent & Leadership Development.
• Facilitate talent review and succession planning discussions.
• Identify critical talent gaps and develop action plans with leaders.
• Support leadership development and talent acceleration initiatives.
• Champion learning and capability-building programs to strengthen organizational effectiveness at all LSU level.
• Employee Engagement & Compliance.
• Manage employee relations matters with appropriate guidance from HR leadership and legal teams.
• Ensure adherence to local employment laws and corporate governance requirements in alignment with country HRs.
• Support investigations, disciplinary processes, and conflict resolution when necessary.
• Continuous employee engagement initiatives at all LSU levels.
• Partnering with L&D teams and arranging for training programs.
• HR Operations & Collaboration.
• Work closely with HR Operations, Talent Acquisition, Compensation & Benefits, Learning & Development, and Global Mobility teams to deliver integrated HR solutions.
• Ensure high-quality execution of HR processes and employee experience initiatives.
• Contribute to continuous improvement of HR practices and organizational effectiveness.
• Education.
• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Master's degree or HR certification is an advantage.
• Experience.
• 10 - 12 years of progressive HR experience, including HR Business Partnering responsibilities.
• Proven experience partnering with senior business leaders in a matrix organization.
• Experience managing regional, multi - country cross-functional HR projects.
• Experience supporting service, engineering, industrial, or technology-based businesses is preferred.
• Competencies.
• Strong business acumen and strategic thinking.
• Excellent stakeholder management and influencing skills.
• Project management and change management capability.
• Strong communication and presentation skills.
• Data-driven decision-making and analytical skills.
• Ability to manage multiple priorities across diverse stakeholder groups.
• Collaborative mindset with the ability to operate effectively in a global matrix environment.
• 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee's performance result and Business performance).
• 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.
• Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).
• Growth possibility: Learning and development platform, career movement opportunity within organization.
• Possibility to gain experience in international environment.
• Please be advised that the benefits provided may differ depending on the employee's country of hire.
• Accessibility and reasonable accommodation.
• Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a.
• general inquiry form.
• on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
• This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
• Use of Al and automated tools in recruitment.
• As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as.
• Hitachi's Global Data Privacy Notice.
• Background Screening and Security Checks.
• As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
• For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
• The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

ประเภทงาน:

งานประจำ

• สนับสนุนการดำเนินงานด้านการบริหารผลการปฏิบัติงานของพนักงาน และจัดเตรียมข้อมูลที่เกี่ยวข้องด้านทรัพยากรบุคคล.
• จัดทำ รวบรวม และปรับปรุงข้อมูลด้านทรัพยากรบุคคล รวมถึงจัดทำรายงาน People Indicators และข้อมูลประกอบการวิเคราะห์.
• สนับสนุนการดำเนินงานด้าน Talent Management, Succession Planning และการพัฒนาบุคลากร.
• ประสานงานและสนับสนุนโครงการด้าน Organization Development และ Change Management.
• สนับสนุนการดำเนินงานด้าน Employee Engagement และสำรวจความคิดเห็นของพนักงาน.
• ประสานงานและติดตามการดำเนินงานด้าน Career Development และ Individual Development Plan (IDP) ของพนักงาน.
• ประสานงานร่วมกับหน่วยงาน HR, OD และหน่วยงานที่เกี่ยวข้อง เพื่อสนับสนุนการดำเนินงานด้านทรัพยากรบุคคลและการพัฒนาองค์กร.
• ปฏิบัติงานอื่นตามที่ได้รับมอบหมาย.
• ปริญญาตรี สาขาที่เกี่ยวข้อง.
• ประสบการณ์ด้าน HR อย่างน้อย 1-5 ปี.
• มีความรู้ด้าน HR Business Partner หรือ HR Generalist.
• มีทักษะการวิเคราะห์ข้อมูล การประสานงาน และการสื่อสาร.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Project Management, Data Entry, Payroll

ประเภทงาน:

งานประจำ

• Req ID: 139033.
• Remote Position: No.
• Hiring Manager: Wanrunee Rintong.
• Band: 08.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• General Overview.
• Functional Area: HRM - Human Resources.
• Career Stream: HBP - HR Business Partner.
• Role: Specialist.
• Job Title: HR Business Specialist.
• Job Code: SPE-HRM-BUS.
• Band: Level 08.
• Direct/Indirect Indicator: Indirect.
• Summary.
• Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
• Detailed Description.
• Acts as the first point of contact for business partners, managers, and employees seeking advice and counsel on all workforce matters.
• In unionized sites provides administration of the bargained agreement between the Company and Union including grievances.
• Serves as co-bargaining agent for the location and is responsible for training and providing guidance to local management with regard to contractual obligations and/or interpretation of the local contract.
• Conducts research in support of company positions for contract negotiations.
• Administers processes, policies, and programs related to compensation, training & development, benefits, staffing, and employee relations.
• Communicates program changes to management team and to employees.
• Consult with management team regarding legal and regulatory impact of program changes.
• Oversees the corrective action process for site.
• Conducts internal investigations regarding possible violations of codes of conduct.
• Interviews participants, reviews evidence, and makes recommendations based on results.
• Reviews termination recommendations to determine legal / regulatory exposure.
• Consults with expert legal counsel if necessary.
• Works with management team to ensure effective performance management and culture building practices are in place.
• Emphasizes the use of direction setting, feedback/coaching, communication strategies, people development and differentiation of pay.
• Partners with site leadership to effect change and effectively serve as a change agent by managing the development, implementation and continuous improvement of programs to enhance employee satisfaction, improve morale, positively impact retention and assure alignment with corporate values and policies.
• Ensures compliance to corporate policies, governmental regulations and laws.
• Keeps abreast of legislative decisions, changes in employment laws and regulations to limit legal exposure and liability.
• Knowledge/Skills/Competencies.
• Significant knowledge of government legislation impacting the practice of human resources management.
• Significant knowledge of company HR and Payroll policies and practices, labor movement, arbitration proceedings.
• In-depth knowledge of HRIS software and report writing.
• Good public presentation skills.
• Excellent project management skills.
• Ability to effectively communicate with a wide variety of internal customers.
• Ability to evaluate multiple highly detailed tasks, determine priorities and organize work in a manner that allows for timely completion of projects.
• Ability to manage sensitive employee information in a confidential manner.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word, PowerPoint, Microsoft Project, and Visio.
• Physical Demands.
• Duties of this position are generally performed in good working conditions.
• Occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Occasional travel is required.
• Typical Experience.
• Three to six years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

ทักษะ:

Microsoft Office, Enthusiastic, English, Thai

ประเภทงาน:

ฝึกงาน

• CDG Group is a dynamic and innovative organisation committed to developing talent and fostering professional growth within our workforce. We believe that continuous learning and development are essential to organisational success and employee satisfaction. Our company culture emphasises collaboration, creativity, and a commitment to supporting each team member's career journey. We are proud to be an employer that invests in people and creates opportunities for meaningful professional development.
• About the role.
• We are seeking an enthusiastic and motivated.
• HR (Learning & Development) Intern.
• to join our Human Resources team at CDG Group in Bangkok. This is a casual internship position that offers a valuable opportunity to gain hands-on experience in the learning and development sector. In this role, you will support the delivery of training programmes, assist in designing learning initiatives, and contribute to building a culture of continuous improvement within our organisation. This internship will provide you with practical exposure to L&D practices whilst working alongside experienced professionals who are passionate about employee development.
• Assist in the design, development, and delivery of training programmes and learning initiatives for employees across the organisation.
• Support the coordination and administration of training events, workshops, and online learning modules.
• Conduct needs assessments and gather feedback from participants to evaluate training effectiveness.
• Maintain and update training records, documentation, and learning management systems.
• Research and identify new learning tools, platforms, and methodologies to enhance employee development.
• Support the creation of training materials, including presentations, manuals, and digital content.
• Assist in organising career development programmes and employee engagement initiatives.
• Provide administrative support to the L&D team and contribute to special projects as required.
• What we're looking for.
• Currently enrolled in or recently completed a degree in Human Resources, Business, Psychology, Education, or a related field.
• Strong written and verbal communication skills in English; Thai language proficiency is advantageous.
• Demonstrated interest in learning and development, training, or human resources.
• Excellent organisational and time management skills with the ability to manage multiple tasks.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and familiarity with learning management systems is a plus.
• Enthusiastic, proactive attitude with a willingness to learn and take on new challenges.
• Strong interpersonal skills and the ability to work effectively within a team environment.
• Attention to detail and commitment to producing quality work.
• What we offer.
• As an intern at CDG Group, you will benefit from a supportive and collaborative learning environment where your contributions are valued. We offer the opportunity to gain practical experience in human resources and learning and development, working alongside industry professionals who are committed to your growth. You will develop valuable skills that will enhance your career prospects and gain insights into real-world HR practices. Additionally, we foster a culture of flexibility and support, recognising the importance of work-life balance and personal wellbeing during your internship tenure.
• Apply now.
• If you are passionate about learning and development and eager to launch your career in human resources, we would love to hear from you. Please submit your CV, a cover letter outlining your interest in this role, and any relevant academic achievements or work experience. Join CDG Group and take the first step towards an exciting career in talent development and human resources.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Procurement, Recruitment, Payroll

ประเภทงาน:

งานประจำ

What You Can Expect: â Implement and maintain standardized HR operational processes across APAC, ensuring transparency in onboarding, payroll, and offboarding workflows â Monitor APAC HR processes by country level, identify gaps, and recommend improvements to enhance efficiency and compliance â Standardize onboarding, payroll, and exit procedures across countries to ensure consistency and governance â Support improvement of termination and final payment processes with accurate, compliant, and cost-effective solutions â Prepare HR dashboards, analytics, and monthly reports to suppor ...

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Conduct social compliance audits following client requirements, relevant standards, and procedures.
• Review audit-related documents before, during, and after audits to ensure full understanding of audit criteria.
• Prepare clear, concise, and timely audit reports.
• Prioritize and organize tasks effectively to deliver quality audit outcomes.
• Represent the company professionally and ethically at all times during audits.
• Bachelor's degree or higher in a relevant field.
• Minimum 2 years of working experience in a related area (e.g., HR, Supply Chain, HSE, Social Responsibility, or similar).
• Knowledge of labor practices, employee relations, health & safety, or social auditing is a plus.
• Experience in second-party audits is an advantage, but not required.
• Good English communication skills - both written and spoken.
• Willingness to travel and conduct on-site audits at client locations.
• Chinese language skills are a bonus.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• supporting ASEAN, North Asia, MENARP & Africa region.
• Provide HR services, such as handling queries and providing first-line advice and guidance. Executes data transactions or system transactions where these cannot be performed by self-service or automation.
• Act as a Thai language SME to support employee lifecycle processes (e.g., onboarding, changes, offboarding) that require Thai language proficiency, including documentation review and employee communication.
• Interact with other subject matter experts (e.g. HR business partner, CoE, etc.) and internal teams (e.g. solutions team) to identify the best solutions for employee queries.
• Engage and build strong relationships with in-market stakeholders (e.g., HRBPs, employees, managers in Thailand) to ensure effective communication, service alignment, and resolution of queries.
• Serve as a key liaison between Shared Services and Thailand market, ensuring local nuances, policies, and employee experience are well understood and reflected in service delivery.
• Prioritise cases and conduct continuous follow ups / check-ins to ensure case closure following the SLA.
• Raise continuous improvement opportunities.
• Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
• Professional and customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information.
• The experience we're looking for.
• Bachelor's degree in any field from a recognized university or relevant professional qualifications.
• Must be computer literate and proficient in MS Office applications, especially Excel (i.e. v-lookup, nested if, string, pivot table, and other advanced Excel functions and formulas).
• Good knowledge of HR Systems such as ServiceNow, SuccessFactor, and HRIS will be added advantage.
• Possesses strong analytical abilities and excellent communication skills.
• Effectively manages time and responsibilities with a high degree of autonomy.
• Ability to work under pressure and tough deadlines.
• Good command of spoken and written English.
• Fluency in Thai (spoken and written) is required to support Thailand market stakeholders and HR processes.
• Candidates with any relevant experience in HR administration and procedures are preferred; however, fresh graduates are encouraged to apply.
• The skills for success.
• Data and Analytics, HR Process Improvement; Process management; HR Process improvement, Storytelling; Data led storytelling, Strategic mindset, Digital literacy, HR Data Analsyis; Data management; Employee data management, Commercial accumen, Solutioning.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Enthusiastic, Data Entry, Power BI, Payroll, English

ประเภทงาน:

งานประจำ

• We're committed to bringing passion and customer focus to the business.*.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*.
• Drive data-driven HR decision-making by analyzing workforce data, managing HR systems (Workday), and supporting HR operations including onboarding, employee data management, and reporting.
• People Analytics & Reporting (Primary Focus).
• Analyze HR metrics (turnover, engagement, performance, hiring effectiveness).
• Develop dashboards and reports using Excel, Power BI, or any.
• Perform workforce analytics and predictive analysis (e.g., attrition trends).
• Provide insights and recommendations to HR and business leaders.
• HRIS & Data Management.
• Manage and maintain employee data in Workday, ensuring accuracy and compliance (SOX, ISO).
• Extract, integrate, and validate HR data across systems.
• Collaborate with global HRIS teams to resolve system issues and improve processes.
• HR Operations Support.
• Support onboarding and offboarding processes, including orientation and documentation.
• Maintain employee records (personal data, benefits, provident fund, insurance).
• Monitor probation confirmations and support payroll data preparation.
• Maintain HR handbook, workflows, and support HR projects.
• 2-4 years of relevant HR work experience. Good knowledge of general human resources practices and procedures.
• Bachelor degree in related field or equivalent experience required.
• Experience with data entry into HR database required.
• Excellent MS Office Suite work experience, emphasis on Excel, Power BI and PowerPoint.
• Ability to communicate in English both of written and spoken.
• Professional, with discretion and diplomacy, and capable of handling sensitive data and confidential information.
• Must be able to work independently as well as within a team.
• Excellent planning, time management, communication, organization, follow up, and interpersonal skills.
• Must be able to manage multiple priorities and projects in a fast paced environment.
• We are an equal opportunity employer and value diversity at our company. *.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. *.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. *.
• Please contact us to request accommodation.*.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Support and partner with the Senior People Lead on the definition and execution of global and local policy and change initiatives and understand the impacts of the changes planned.
• Partner with function leads and middle managers to collaborate on creating and delivering the functional priorities and plan, providing strategic guidance.
• Leverage data analytics in driving business solutions and decisions and support with the delivery of operational processes and leverage insights and data and translate ...
• Lead and advise on talent management practices within assigned business unit related to workforce planning, talent acquisition strategy planning, leadership development, employee development, career and succession planning and talent mobility, approving job requisitions.
• Build end-to-end capabilities that accelerate consumer-centric growth and operational excellence.
• Manage works council relations and provide guidance to HR to ensure successful implementation of labor policies and compliance with laws and agreements.
• Consult on overhead management.
• What you will bring.
• HR leader with an active curiosity, insight orientation and external perspective about people and business performance.
• Broad generalist HR skills across a range of populations with increasing responsibility ideally within FMCG/CPG.
• Ability to develop strong partnerships with function leaders.
• Ability to create a change strategy and lead complex and transformation change.
• Ability to engage, inspire, and influence people.
• Future focused by thinking ahead and anticipating new opportunities, leverages an outside in perspective through understanding of market trends.
• More about this role.
• Country to country Relocation support available through our Global Mobility Policies.
• Business Unit Summary.
• Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like _Oreo_ and _Tiger _biscuits, _Kinh Do_ mooncakes, _Jacob's _crackers, _Cadbury Dairy Milk_ chocolate, _Tang_ powdered beverage, _Halls_ candy and _Eden_ cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.
• Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• Job Type.
• Regular.
• HR Strategy.
• Human Resources.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, English, Laos

ประเภทงาน:

งานประจำ

• Remote Position: No.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• Summary.
• HR Lead for a site or business unit(s) within a country with more than 2,000 employees, or supporting multiple countries or multiple locations (Thailand and Laos). Manage end-to-end employee lifecycle, including workforce planning, organization design, hiring plan, onboarding, people development, employee retention, performance management, talent and succession planning, until retire.
• LI-TP1.
• Detailed Description.
• Partners with multiple SVP/VP/GM & their staff to develop & implement strategic HR initiatives such as workforce planning, resource mgt, employee relations, performance management, skills management, programs & policies, leadership development. In an unionized site, include overall union-mgt relations, & negotiating & implementing local agreements.
• Provides advice, counsel, direction & training to the management team & managers on any business issue that has employee or organizational impact on company personnel practices, procedures, & initiatives, including interpreting the intent & meaning of the contractual obligations with the Union.
• Develop overall strategic direction to maintain credibility, communications, & relationships with union officials, stewards, & business partners to enhance the accomplishment of company objectives & permit a dialogue on problem situations so they can be resolved outside the grievance process.
• Ensures consistent application of policies/procedures for recruiting, rewarding, retaining, recognizing & developing people within a site.
• Provides employee relations consultation services to GM, Managers & employee.
• Develops, recommends, implements & maintains performance management programs & ensures consistent & timely application.
• Provides coaching & makes recommendations to Managers / supervisors for performance development & corrective action.
• Conducts internal investigations of acts of employee misconduct including interviewing, gathering evidence, consulting legal counsel, making recommendations & documenting findings.
• Represents site in charges of violating regulation or law.
• Provides performance program reporting.
• Partners with site senior mgt team to implement organizational change interventions-e.g. restructuring, reengineering, automating.
• Conducts ongoing skill competencies, knowledge/talent needs assessment. Develops or obtains specific training programs designed to meet the site's needs.
• Manages the rollout of Corporate HR Programs at the site level.
• Ensures compliance to corporate policies, governmental regulations & laws. Keeps abreast of legislative decisions, changes in employment laws & regs to limit legal exposure & liability.
• Knowledge/Skills/Competencies.
• Strong knowledge in HR Life-cycle Management.
• Strong in HR operation, being HR Generalist.
• In-depth knowledge of government regulations, labor laws and experience in Labor Relations.
• Strong organizational development, leadership development, facilitation, internal consulting skills.
• Customer Satisfaction initiatives.
• Extensive knowledge of World Class Manufacturing processes and Six Sigma strategies.
• Strong Project Management skills.
• Ability to effectively communicate with a wide variety of internal customers.
• Ability to evaluate multiple highly detailed tasks, determine priorities and organize work in a manner that allows for timely completion of projects.
• Ability to effectively organize and motivate team members with a diverse group of skill sets.
• Ability to manage complex organization with fast-pace environment.
• Data Analysis skill.
• Excellent English Communication.
• Typical Experience.
• 15 years HR Business Partner experiences.
• Industry experiences in manufacturing environment with more than 2,000 employees.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

ทักษะ:

Data Entry

ประเภทงาน:

งานประจำ

• Remote Position: No.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• Summary.
• Provides working level HR Support.
• Detailed Description.
• Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
• Acts as first-level contact for technical and escalated compensation and/or benefits issues.
• Clarifies policies and procedures; provides instruction, counsel, and possibly training regarding compensation and/or benefit plans.
• Resolves escalated issues or routes as appropriate to the correct contact.
• May study and analyze jobs and prepares written job descriptions.
• May provide guidance and advice to newly acquired sites to transition employees into Celesticas job descriptions and structures.
• May work with managers to deploy annual salary structures, merit increase plans or other plans related to employee compensation.
• Documents compensation policies and guidelines and may assist managers in the deployment of compensation policies and guidelines.
• Participates in compensation surveys.
• Provides systems administration and support for compensation software. Generates various compensation reports.
• Audits HR Service Center and vendor compliance with established benefit processes/contractual agreements.
• Creates and runs reports in support of audit activities.
• Conducts routine and ad-hoc benefit audits and summarizes findings for management and use of the Service Center.
• Follows-up on findings to ensure that appropriate corrective action is initiated.
• Acts as primary contact for managing day-to-day vendor relationship issues.
• Resolves escalated compensation benefits issues as it relates to outside vendors including: investigations of reported claims problems, response times from vendors, processing problems, etc.
• Reviews vendor contracts for compliance with coverage agreements and recommends signature to management.
• Maintains vendor contract files and ensures that contracts are received annually.
• Compiles and maintains documentation of the processes related to claim filing, billing, enrollment, eligibility, and contact information when a new vendor is added.
• Provides technical (benefits) project support for integration of acquisitions or in support of other corporate actions, research into new programs/regulations and program development and implementation; and annual open enrollment activities.
• Knowledge/Skills/Competencies.
• Significant knowledge of government legislation impacting the practice of human resources management.
• Significant knowledge of company HR policies and practices, labor movement, arbitration proceedings.
• Knowledge of HRIS software.
• Good public presentation skills.
• Ability to conduct a thorough, timely and unbiased internal investigation and provide practical recommendations.
• Ability to effectively communicate with a wide variety of internal customers.
• Ability to evaluate multiple highly detailed tasks, determine priorities and organize work in a manner that allows for timely completion of projects.
• Ability to manage sensitive employee information in a confidential manner.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
• Physical Demands.
• Duties of this position are generally performed in good working conditions.
• Occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Typical Experience.
• Two to Four years relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

ทักษะ:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
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• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
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• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.