เงื่อนไขการค้นหา

ทักษะ:

Teaching, English, Thai

ประเภทงาน:

งานประจำ

• Foster meaningful relationships with each student to ensure a personalized and successful learning trajectory.
• Guide students in pursuing academic achievement, personal responsibility, and intellect.
• Pursue continuous professional growth by participating in ongoing professional development, collaborating with colleagues, and staying informed on the latest educational techniques and best practices in your field.
• Contribute to a positive and collaborative school community.
• Work Experience.
• Who We're Looking For.
• Educational Background: Bachelor's degree in your subject area (Elementary and Early Education degrees are also highly valued for Pre-K through Grade 5).
• Experience: At least two years as the lead teacher in a classroom, a requirement for obtaining a working visa.
• Collaboration: A team player eager to share and learn from colleagues worldwide.
• High Standards: A commitment to maintaining and enhancing the rigor of international education.
• What We Offer.
• Competitive Salary: Reflective of your education and experience.
• Global Health Coverage: Coverage for employee. Includes U.S. coverage for U.S. citizens.
• Housing: Provided furnished accommodation or a housing allowance.
• Travel Benefits: Paid travel to and from Thailand at the start and end of your contract.
• Relocation Support: Moving allowance and assistance with visa, work permit and residence permit arrangements.
• Free School Meals: Say goodbye to meal planning - enjoy delicious, complimentary lunch on campus.
• Full BASIS Tuition Waiver: Enroll up to two school-aged children per teacher, or up to three children per teaching couple, with free tuition.
• Savings Potential: Maximize your earnings with our comprehensive benefits package, low cost of living, and competitive salary - allowing you to save significantly while living and working in Thailand.
• Career Growth: Opportunities for professional development, mentorship, and career advancement within our growing global network.
• We're committed to ensuring a smooth transition so you can focus on what you do best - teaching.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Swift, Teaching, English

ประเภทงาน:

งานประจำ

• SILK Laguna Phuket Kindergarten School.
• Class teacher at SILK, specifically for Nursery class.
• Conduct classes under Ministry of.
• Education (MoE) guidelines of children development and 5 core areas of learning (SWIFT).
• Foreign Teacher (Native speaking).
• Teaching license granted from Teachers Council of Thailand or complied with the qualifications required to obtain the teaching license.
• Bachelor's Degree in.
• Education or Teaching Related (Pre-school.
• Education is recommended).
• 2 years of experience or more.

ทักษะ:

Quality Assurance, Assurance, Teaching, English

ประเภทงาน:

งานประจำ

• Deliver engaging and effective lessons in your subject area within our internationally recognized foundation curriculum, actively participating in teaching activities at all levels.
• Contribute to integrated teaching across the programme, collaborating with colleagues from other subject areas to enhance interdisciplinary learning.
• Assess student progress regularly, including formative and summative assessments, and provide timely feedback.
• Participate in quality assurance procedures and maintain high academic standards.
• Support students in their preparation for global higher education opportunities, focusing on both academic and personal development.
• Actively engage in subject-specific activities and contribute to the wider life of AIHM College through participation in large-scale school events.
• Communicate regularly with other teachers to monitor and support students' language development and overall progress.
• Adhere to and promote school rules and regulations, ensuring students understand and follow them.
• Cover lessons for colleagues when needed and complete all aspects of the school's work on time and with high quality.
• Maintain high standards of professional conduct both inside and outside the school, aligning with the school's vision, mission, and values.
• Contribute to student retention efforts by closely monitoring attendance rates and academic progress. Person Specification.
• Key.
• A relevant academic qualification at UK graduate level or equivalent (Essential).
• For English language teachers: Recognized TEFL qualification (Essential).
• Relevant teaching experience (Essential). Normally a minimum of two years.(This experience should relate to the delivery of a Western-style syllabus using Western conventions and methodologies. Significant teaching/qualification management experience at a reputable university may also be acceptable.).
• A recognised teaching qualification in relevant subject (Desirable).
• The ability to contribute to integrated teaching across the curriculum (Essential).
• An understanding of UK/western higher education and the needs and requirements of international students (Essential).
• Direct experience of further and higher education in an international context (Essential).
• Experience of the development of academic qualifications (Desirable).
• Experience of academic assessment and standards, and of quality assurance procedures (Desirable).
• Experience of teaching non-native speakers of English (Desirable).
• An understanding and appreciation of private sector education (Desirable).
• In-depth knowledge of your subject area and its application in an international context.
• Strong understanding of UK/Western higher education systems and international students' needs.
• Excellent communication skills and the ability to teach non-native English speakers effectively.
• Adaptability and willingness to contribute to various aspects of student development.
• Cultural sensitivity and the ability to work in a diverse, international environment.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Enthusiastic, Recruitment, Teaching, English, Thai

ประเภทงาน:

งานประจำ

• About the Role.
• We are seeking individuals who are passionate about helping students improve their conversational English skills. As an English Conversation Teacher at SINE, your primary role will be to engage students in interactive speaking and listening activities that help build confidence and fluency in English. No previous teaching experience or specific degree is required for this role. We provide complete lesson plans, teaching materials, and support to help you succeed. Your lessons will focus on practical ...
• To apply, you must meet the following qualifications: Native English-speaking citizen of. Australia, Canada, Ireland, New Zealand, South Africa, the UK, or the USA.
• Bachelor's degree from an accredited university (no specific field required) Experience: No prior teaching experience is necessary; we provide all lesson plans and training Age: 55 years of age or under If you're excited about teaching conversational English and want to help students gain confidence in speaking, we'd love to have you on our team. Join SINE's Conversational English Program and make a real impact on students' lives while working in a supportive, friendly environment. Apply today to become a part of our team starting in May 2027 Please note: Keep an eye on your spam folder for emails from our recruitment team, if you meet our criteria we will definitely contact you to discuss your application.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Strong English Teaching and Teaching skills for online and interactive environments, excellent Communication skills, both written and spoken, with clear pronunciation.
• Lesson Planning and.
• Education skills to design structured, learner-focused lessons.
• Experience teaching English as a second or foreign language is highly beneficial.
• Bachelor's degree in.
• Education, English, Linguistics, or a related field preferred.
• TEFL, TESOL, or equivalent teaching certification is an advantage.
• Comfort with online teaching platforms and basic digital tools (video conferencing, learning management systems).
• Reliable internet connection, suitable computer equipment, and a quiet teaching environment.
• Ability to work independently, manage time effectively, and teach across different time zones if needed.
• Hiring basis: Full-time (competitive performance-based salary).
• Classes: online (1-on-1 or small groups).
• School hours: 08.00 - 22.00 hrs.
• Support Provided to Teachers: well-structure course syllabus, teaching resources and materials, admin support during school hours, class management systems.
• More information: https://engcouncil.com/contact-us/.
• Kindly send your CV with an introduction to [email protected] if interested.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Plan and deliver intentional, well-structured English lessons that develop reading, writing, speaking, and listening skills.
• Teach First Language English effectively to students for whom English is a second language, using appropriate scaffolding while maintaining academic rigour.
• Develop students' skills in phonics, reading comprehension, vocabulary, grammar, writing structure, and extended written expression.
• Use formative and summative assessment to monitor progress and inform differentiation and targeted support.
• Provide clear, constructive feedback to support continuous improvement in English language and literacy skills.
• Homeroom, Pastoral & Wellbeing.
• Serve as homeroom teacher, taking responsibility for students' pastoral care, wellbeing, and day-to-day support.
• Foster a positive, structured, and inclusive classroom environment that supports emotional safety, independence, and positive learning habits.
• Monitor students' social and emotional development and work closely with relevant staff to support student wellbeing.
• Communicate regularly and effectively with parents regarding students' academic progress, wellbeing, and overall development.
• Professional.
• Work collaboratively with colleagues to ensure curriculum coherence and consistency across the Primary programme.
• Participate in school-wide events, co-curricular activities, and professional development.
• Uphold school policies, including safeguarding and child wellbeing.
• Bachelor's degree in.
• Education, English, Primary.
• Education, or a related field (Master's Degree preferred).
• Recognised teaching qualification such as PGCE, B.Ed., or equivalent.
• Minimum of 2-3 years' teaching experience in Primary English.
• Strong knowledge of the Cambridge Primary English curriculum, including learning objectives, progression, and assessment expectations.
• Proven experience teaching First Language English to students for whom English is a second language in a mainstream primary classroom.
• Strong understanding of primary literacy development and strategies to scaffold language without reducing academic demand.
• Experience working in international or multilingual school settings is highly desirable.
• Strong proficiency in English for teaching and professional communication.
• Excellent classroom management, communication, and organisational skills.
• A reflective, caring, and professional teaching approach with a clear commitment to academic excellence and student wellbeing.
• Remuneration & Benefits.
• A competitive salary package will be offered.
• Housing allowance and return air ticket are provided for expatriate hires.
• Medical insurance is provided for all staff.
• Why Join Anglo Singapore International School.
• Anglo Singapore International School offers a supportive and professional working environment with a strong emphasis on high-quality teaching and learning, clear expectations, and collaborative leadership. The school values subject expertise, purposeful instruction, and strong pastoral care, recognising that academic excellence and student wellbeing go hand in hand. With a diverse international community and a clear academic direction, Anglo Singapore International School is committed to nurturing confident, capable, and independent learners while supporting staff in their professional growth and contribution to the wider school community.
• For more info: https://anglosingapore.ac.th/64/.

ทักษะ:

Social media, English, Thai

ประเภทงาน:

งานประจำ

• Provide sales and services on all products offered by the Company to new and existing customers using multi-channels but not limited to phone via inbound/outbound, email, chats, social media and faxes.
• Handle all the customer interactions during the customer journey includes but not limited to leads generation, quotations, sales, Car inspection, Claim enquiry, NCD and Document verification, customer account maintenance, policy endorsement, payment follow up, renewals and surveys.
• Models and reinforces sales and service standards in all interactions with customers.
• Handle credit card details sensibly to complete end to end sales transaction in high compliance manner.
• Makes personal contribution to the achievement of retention goals by delivering an excellent level of customer service.
• Handles all customers' enquires, problems, and concerns by providing accurate information that is timely and responsive.
• Educates and directs customers to appropriate delivery channels for sales and service transactions.
• Ensures that all customers' concerns and complaints are satisfactorily resolved within agreed service pledge.
• Anticipates customer needs, handle complaints and potential problems. Seeks out ways to increase customer satisfaction.
• Builds long-term relationships with customers by providing "individualized" service.
• Handle all ad-hoc tasks as assigned by the Line Manager from time to time.
• Bachelor degree in business administration or related field.
• Preferably with past experience in a highly customer sales and service driven environment.
• Thai Nationality is preferable with excellence command of spoken and written English.
• Prior experiences in Auto Insurance with Non-life broker license, especially the role of Service Administration and Customer Support Management will be advantaged.
• Analytical and conceptual thinking - using logic and reason, creative and strategic.
• Ability to work in a fast-paced, deadline driven, cross-functional team, Customer Focus, Team Player, Creativity, Time Management, Strong Reporting & Analytical Skills.
• Annual Leave start from 12 days.
• Bonus.
• Party, TGIF, Coffee and Snack.
• Outing trip, Family trip or another activities.
• Health Insurance & Dental Insurance.
• Health Insurance for family.
• Life Insurance.
• Provident Fund.
• Training.
• Computer.
• Looking for a new challenge?.
• Linkedin.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Recruitment, Leadership Skill, YouTube, English, Spanish

ประเภทงาน:

งานประจำ

• São Paulo - 4:00 PM 1:00 AM.
• Mexico City - 1:00 PM 10:00 PM.
• Buenos Aires - 4:00 PM 1:00 AM.
• Bogotá - 2:00 PM 11:00 PM.
• Lima - 2:00 PM 11:00 PM.
• Santiago - 3:00 PM 12:00 AM.
• Monterrey - 1:00 PM 10:00 PM.
• Caracas - 3:00 PM 12:00 AM.
• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Required Skills and Experience.
• 2+ years of related Customer Support experience.
• Spanish Speaking - Must.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://careers.manatal.com/jobs/f0bf50fe-dbe1-4ae7-9022-edeb0b07e1bf.
• Demo Video: https://manatal.wistia.com/medias/vobnq7lvm1.
• Youtube Channel: https://www.youtube.com/channel/Manatal.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• SINE invites passionate native English speakers to join our unique.
• Experience Isaan Program. This immersive, short-term experience places you in government schools across Isaan - the breathtaking, culturally rich heart of Northeastern Thailand - contracts run from May 2026 to October 2026 or March 2027, with options for extended stays and transfers at the end of your contract.
• About the Role.
• Lead interactive speaking and listening lessons to boost students' fluency and confidence.
• Live among warm, welcoming communities in traditional villages or small cities.
• Taste fiery local dishes - som tam, larb, moo yang - and connect over shared sticky rice.
• Explore stunning cultural traditions in the heart of Thailand.
• Discover ancient Khmer temples, lush national parks, and UNESCO listed cultural sites.
• Connect with local families, visit artisans, and learn traditional crafts.
• We provide everything - textbooks, PowerPoints, multimedia, and a dedicated in school SINE coordinator - to ensure success. Our experienced Western and Thai leadership will manage your work permit, visa, health insurance, and IT setup.
• Salary and Benefits.
• ฿35,000 THB per month.
• Contract Completion Bonus.
• Up to ฿10,000 THB (฿20,000 THB full contract bonus, pro-rated depending on the start date).
• Minimum two weeks in October, plus Thai public holidays.
• Maximum 24 lessons per week.
• Fully handled by SINE's visa team.
• Up to ฿9,000 THB upon contract completion.
• Airport taxi reimbursement + housing assistance.
• SINE coordinator at every school.
• Join a team of friendly, supportive teachers.
• Allianz coverage.
• Provided by our expert, experienced trainers.
• Native English speaker (Australia, Canada, Ireland, New Zealand, South Africa, the UK, or the USA).
• Bachelor's degree from an accredited university (no specific field required).
• Experience: No prior teaching experience is necessary; we provide all lesson plans and training.
• Age: 60 years of age or under.
• If you dream of teaching and living in one of Thailand's most captivating regions - steeped in rich traditions, breathtaking landscapes, and vibrant festivals - SINE's.
• Experience Isaan Program.
• is your chance to make a meaningful impact and create lifelong memories.
• Apply now to embark on an extraordinary journey into the heart of Isaan - and transform lives, including your own.

ทักษะ:

Sales, Research, Business Development, English

ประเภทงาน:

งานประจำ

• Develop new business opportunities with international real estate agencies, brokers, and business partners.
• Identify potential partners and expand the company's international sales network.
• Present property projects, product features, pricing, and investment opportunities to overseas partners in English.
• Develop sales strategies and action plans to achieve international B2B sales targets.
• Communicate professionally in English with international partners through meetings, video conferences, emails, and business correspondence.
• Conduct sales presentations, project briefings, and product training sessions in English.
• Negotiate commercial terms and resolve business issues through effective English communication.
• Build and maintain strong relationships with overseas agents, brokers, and strategic business partners.
• Manage the B2B sales pipeline from partner acquisition and lead generation to booking and contract completion.
• Research international property markets, customer preferences, and competitor activities.
• About you.
• Professional English communication skills for international business interactions.
• Experience in B2B sales, business development, or international partnership management.
• Ability to conduct sales presentations and negotiate commercial terms.
• Strong relationship management and networking capabilities.
• Sales pipeline and performance management experience.
• Knowledge of international property markets or real estate industry.

ทักษะ:

English, Russian

ประเภทงาน:

งานประจำ

• ให้บริการและดูแลลูกค้าชาวต่างชาติ โดยเฉพาะลูกค้าชาวรัสเซีย และลูกค้าที่ใช้ภาษาอักฤษ.
• ให้คำแนะนำสินค้าและรายการส่งเสริมการขาย โปรโมชั่นต่าง ให้แก่ลูกค้า.
• ส่งเสริมการขายและดูแลยอดขายตามเป้าหมายที่รับผิดชอบ.
• ประสานงานเกี่ยวกับลูกค้าชาวต่างชาติกับแผนกที่เกี่ยวข้อง.
• แปลภาษาและแก้ไขปัญหาต่างๆ ระหว่างลูกค้า และพนักงานภายในห้าง.
• จัดทำรายงานการให้บริการและข้อเสนอแนะจากลูกค้าเพื่อพัฒนาคุณภาพการบริการ.
• วุฒิปริญญาตรี สาขาที่เกี่ยวข้อง.
• มีทักษะในการประสานงานดี.
• มีความรับผิดชอบ รักงานบริการ ยิ้มแย้มแจ่มใส บุคลิกภาพดี.
• สามารถสื่อสารภาษารัสเซีย และภาษาอังกฤษ ได้ดี (มีค่าภาษาอังกฤษ Toeic 650 ค่าภาษารัสเซียให้).
• Line ID: @233oxkin.
• E-mail: [email protected].

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Identifying prospects, create opportunities, and close deals.
• Identifying potential partners that align with the company's goals and objectives.
• Cold calling, hunting a new lead and new business opportunities.
• Preparing and presenting quotations and proposals to customers.
• Meet and exceed sales targets.
• Managing existing partnerships to ensure successful collaboration and attainment of mutual goals.
• Collaborating with internal teams to develop partnership strategies and initiatives.
• Monitoring partnership performance and evaluating success metrics.
• Resolving any issues or conflicts that may arise within partnerships.
• Developing and maintaining strong relationships with partner organizations.
• Bachelor's Degree in any related field.
• 5 years experiences as a Partnership Sales.
• Experienced in sale hunting and cold calling skills.
• Strong in communication, negotiation, analytical, and interpersonal skills.
• Preferred industry experience in Logistic, Transportation, IOT, Automotive.
• Hands-on approach and a positive attitude.
• Computer literacy in MS Words, Excel, CRM.
• Own car and valid driving license.
• Strong Command of English.
• Work Location: 66 Tower, Bangna (BTS Udomsuk, exit 2).
• Send your resume to [email protected].

ทักษะ:

Bahasa Indonesia, English

ประเภทงาน:

งานประจำ

• Handle in-bound calls within stipulated service levels.
• Assist customers in vacation planning and worldwide hotels reservations through the system.
• Assist in resolving customer care issues and handle customer enquiries.
• Takes responsibility for call logs and documentation into the system.
• Optimize booking opportunities and promote customer retention and loyalty.
• Answer emails with accuracy, clarity and simplicity in a customer friendly as well as professional manner.
• Works cross functionally with other departments to ensure business needs are addressed and customer satisfaction achieved.
• Meet up with members for one on one program education (by appointment only) on an ad-hoc basis.
• Assist customers who purchased different products from Marriott Vacation Club i.e. Asia Pacific Points (Singapore Club), MVCD Exchange Program Australia (Australia Club), Bali Plan, Marriott Vacation Club Destination (MVCD), Legacy Weeks and any other new Club.
• Send acknowledgement confirmation to members after every request.
• Post-Stay follow-up - to follow up based on customers' comments from Owner Satisfaction Survey, emails and phone.
• Assist with periodic unassigned call/bi-weekly introductory call/Periodic call to update List from bounce back report.
• Fulfill trade for Marriott Reward Points and issue certificates.
• Collect Annual Dues, Maintenance Fee and Loan Payments.
• To generate upgrade and referral leads.
• Work closely with Contract Admin team to assist with contract modifications and resale inquiry.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ทักษะ:

English, Korean

ประเภทงาน:

งานประจำ

• Handle in-bound calls within stipulated service levels.
• Assist customers in vacation planning and worldwide hotels reservations through the system.
• Assist in resolving customer care issues and handle customer enquiries.
• Takes responsibility for call logs and documentation into the system.
• Optimize booking opportunities and promote customer retention and loyalty.
• Answer emails with accuracy, clarity and simplicity in a customer friendly as well as professional manner.
• Works cross functionally with other departments to ensure business needs are addressed and customer satisfaction achieved.
• Meet up with members for one on one program education (by appointment only) on an ad-hoc basis.
• Assist customers who purchased different products from Marriott Vacation Club i.e. Asia Pacific Points (Singapore Club), MVCD Exchange Program Australia (Australia Club), Bali Plan, Marriott Vacation Club Destination (MVCD), Legacy Weeks and any other new Club.
• Send acknowledgement confirmation to members after every request.
• Post-Stay follow-up - to follow up based on customers' comments from Owner Satisfaction Survey, emails and phone.
• Assist with periodic unassigned call/bi-weekly introductory call/Periodic call to update List from bounce back report.
• Fulfill trade for Marriott Reward Points and issue certificates.
• Collect Annual Dues, Maintenance Fee and Loan Payments.
• To generate upgrade and referral leads.
• Work closely with Contract Admin team to assist with contract modifications and resale inquiry.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Japanese, English

ประเภทงาน:

งานประจำ

• Be available to answer all inbound calls in a timely and efficient manner by maintaining a business-like manner at all times.
• Actively contact new owners/members to welcome owners/members to the MVW family by providing advise and guidance on their vacation planning as well as their FDB assignment.
• Verify Owner/Member account information (name, address and phone number) when appropriate during all the call.
• Acknowledge and answer any written correspondence received from owners/members in a timely and efficient manner not exceeding 48 hours unless otherwise directed by management.
• Ensure that all policies and procedures that are outlined in MySource are followed to ensure that all Owners/Members receive the same excellent service through consistently correct answers.
• Utilize Siebel to document all exceptions, complex service issues, problem, concerns, resolution and as directed by management, to ensure that an accurate owner history is kept.
• Use all available support systems and resources to resolve owner's concerns including but not limited to: Emails, Words, Excel, MySource, Universe, CRIS, PURE, OSCAR, iServices, Siebel, MorgageServe, PSAR, International Liaison, Superuser, Web user admin. TimeshareWare and other programs.
• To develop and maintain a good working relationship with other MVW and Partner departments including but not limited to International Liaison, Sales sites, Concierge on site, Exchange Company, Finance department and New Owner Administration.
• To ensure that all issues are responded to and closed within a satisfactory period of time and if necessarily follow up with resorts and Customer Resolution in order to resolve issue.
• Anticipating the Owner's/Members' needs and being flexible in responding to them so that we may deliver the service and program they value.
• Assist owners/members with finance-related issues, including Maintenance fee collection and account status enquiries.
• Assist with owners/members exchange requests and liaise with Marriott Rewards and Exchange Company accordingly, including membership requests, confirmations, account updates and certificate issuance/renewal.
• Provide New Owners/Members Education as and when required.
• To adhere to Standard Operating Procedures of Vacation Experience, Marriott Vacation Worldwide Standard Operating Procedures, and any Local Standard Operating Procedures.
• To maintain a clean, neat, well organized work place which projects a professional atmosphere and free of hazards.
• To maintain a traditional and attitude of having the desire to provide excellent service to fellow colleagues in the centre and to all customers. This, in turn, will support our efforts to provide excellent service to customers and to peers of the operations. To response sensitively to the needs and feeling of others, regardless of status or position, to accept interpersonal difference, and to maintain rapport.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ทักษะ:

Cantonese, English

ประเภทงาน:

งานประจำ

• Handle in-bound calls within stipulated service levels.
• Assist customers in vacation planning and worldwide hotels reservations through the system.
• Assist in resolving customer care issues and handle customer enquiries.
• Takes responsibility for call logs and documentation into the system.
• Optimize booking opportunities and promote customer retention and loyalty.
• Answer emails with accuracy, clarity and simplicity in a customer friendly as well as professional manner.
• Works cross functionally with other departments to ensure business needs are addressed and customer satisfaction achieved.
• Meet up with members for one on one program education (by appointment only) on an ad-hoc basis.
• Assist customers who purchased different products from Marriott Vacation Club i.e. Asia Pacific Points (Singapore Club), MVCD Exchange Program Australia (Australia Club), Bali Plan, Marriott Vacation Club Destination (MVCD), Legacy Weeks and any other new Club.
• Send acknowledgement confirmation to members after every request.
• Post-Stay follow-up - to follow up based on customers' comments from Owner Satisfaction Survey, emails and phone.
• Assist with periodic unassigned call/bi-weekly introductory call/Periodic call to update List from bounce back report.
• Fulfill trade for Marriott Reward Points and issue certificates.
• Collect Annual Dues, Maintenance Fee and Loan Payments.
• To generate upgrade and referral leads.
• Work closely with Contract Admin team to assist with contract modifications and resale inquiry.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ทักษะ:

Mandarin, English

ประเภทงาน:

งานประจำ

• Handle in-bound calls within stipulated service levels.
• Assist customers in vacation planning and worldwide hotels reservations through the system.
• Assist in resolving customer care issues and handle customer enquiries.
• Takes responsibility for call logs and documentation into the system.
• Optimize booking opportunities and promote customer retention and loyalty.
• Answer emails with accuracy, clarity and simplicity in a customer friendly as well as professional manner.
• Works cross functionally with other departments to ensure business needs are addressed and customer satisfaction achieved.
• Meet up with members for one on one program education (by appointment only) on an ad-hoc basis.
• Assist customers who purchased different products from Marriott Vacation Club i.e. Asia Pacific Points (Singapore Club), MVCD Exchange Program Australia (Australia Club), Bali Plan, Marriott Vacation Club Destination (MVCD), Legacy Weeks and any other new Club.
• Send acknowledgement confirmation to members after every request.
• Post-Stay follow-up - to follow up based on customers' comments from Owner Satisfaction Survey, emails and phone.
• Assist with periodic unassigned call/bi-weekly introductory call/Periodic call to update List from bounce back report.
• Fulfill trade for Marriott Reward Points and issue certificates.
• Collect Annual Dues, Maintenance Fee and Loan Payments.
• To generate upgrade and referral leads.
• Work closely with Contract Admin team to assist with contract modifications and resale inquiry.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ทักษะ:

Analytical Thinking, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Deliver outstanding customer support via phone calls, chats, and emails;.
• Build strong and lasting customer relationships;.
• Keep up with evolving tools and technology;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists.
• Excellent English skills (C1 for both spoken and written);.
• At least 6-12 months of experience in a customer support role;.
• Strong analytical thinking and research skills;.
• Experience in travel industry;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).
• Experience in hospitality.
• Flexible schedule;.
• Opportunity to cooperate fully remotely;.
• Inclusive international environment;.
• Compensation in USD;.
• Rewards for referring friends;.
• Balance between project workload and personal time, but also - internal health policy;.
• Responsive leadership interested in your development and long-lasting cooperation;.
• Greenhouse conditions for self-development;.
• A culture built on trust, with no time-tracking requirements.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

ทักษะ:

Product Owner, Energetic, English

ประเภทงาน:

งานประจำ

• End to end team output strategy from inception to production.
• Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements.
• Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog of 3 to 4 sprints ahead of the team.
• Work closely with CPO to establish each product's business value and support messaging, communication, and customer outreach as necessary.
• Facilitate release planning with stakeholders as well as weekly demos.
• Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
• Align outward facing product requirements and stakeholders.
• Ability to develop methods and promote work standards among other employees of the company.
• Proven skills in managing staff, coaching, resolving conflicts.
• Strong communication skills to teach and convey messages in a professional form.
• Ability to create an atmosphere of trust and comfortable/ efficient work environment.
• Belief in a non-hierarchical culture of interaction, openness to new ideas and continuous improvement.
• Proven knowledge of standard concepts, practices, and procedures within the retail industry.
• Experienced in working in the development of B2C digital products.
• Strong collaborator with cross-functional teams from tech, design, and business.
• Experienced with managing data ingestion, storage, and processing, and collaborate with data professionals to design and implement advance analytics capabilities.

ทักษะ:

Analytical Thinking, English, German

ประเภทงาน:

งานประจำ

• Deliver outstanding customer support via emails, chats and calls;.
• Follow internal procedures and SOPs;.
• Collaborate with internal teams to ensure efficient issue resolution;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists.
• Fluency in German and English (C1 or higher), both spoken and written;.
• At least 6-12 months of experience in customer support;.
• Strong analytical thinking and research skills;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).
• Fixed schedule: Saturday and Sunday, 20:00 PM-2 AM GMT+2;.
• Opportunity to work fully remote;.
• Inclusive international environment;.
• Compensation in USD;.
• Good bonuses for referring friends;.
• Paid intensive training and probation;.
• Work-life balance;.
• Responsive management interested in your growth and long-lasting cooperation;.
• Greenhouse conditions for self-development.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
• Internal code: 3IH.