WorkScoreâĒ āļāļ·āļāļāļ°āđāļĢ?
WorkScoreâĒ āļāļ·āļāļāļ°āđāļĢāđāļŦāļĢāļ? āđāļāļāļŠāļĩāļāđāļģāđāļāļīāļāļāđāļēāļāļāđāļēāļāļāļģāđāļŦāļāđāļāļāļēāļāđāļāđāļĨāļ°āļāļģāđāļŦāļāđāļāļāļ°āđāļŠāļāļāļāđāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāđāļāļĢāđāļāļĨāđāļāļļāļāļāļąāļāļāļģāđāļŦāļāđāļāļāļēāļ āļāļļāļāļāļģāđāļāđāļāļāđāļāļāđāļŠāđāļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāđāļāđāļāļĢāđāļāļĨāđāļāļĒāđāļēāļāļāđāļāļĒ 80% āļāļķāđāļāđāļ āļāļķāļāļāļ°āļŠāļēāļĄāļēāļĢāļāļāļđāļāđāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļ WorkScore āđāļāđ āđāļāļĢāļāļĒāļēāļāļĢāļđāđ āļāļĢāļāļāđāļāļĢāđāļāļĨāđāđāļĨāļĒ
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
15 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Market Research, Data Analysis
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
- Lead Reporting, Insights and Analytics on Strategic Enterprise-level KPIs: Unmissable Brand Superiority, Category Growth Index, Premiumization..
- Collaborate with executive leadership - General Managers and their Leadership Teams - to shape BU-level growth strategies by identifying transformative opportunities, by spearheading initiatives to enhance granularity/ de-averaging growth: provide actionable insights at micro-levels of market segments..
- Predict all Key KPIs: not just report MAT-1 and MAT, but also predict MAT+1. Example ...
- Strategic Market Growth Forecasting:
- Develop and execute a visionary strategy for forecasting market growth trends through advanced analytics..
- Implement predictive modelling frameworks that provide a holistic view of consumer/shopper behaviors across digital and traditional channels..
- Pioneer and drive Market growth opportunities: AI models that forecast Category Growths at a granular level (by Price-tiers, by formats). Dynamic and always-on..
- Build scenarios on Macroeconomics and their impact on our businesses: +3 months, +6 months, +12 months..
- Spearhead competitive growth across key markets and categories:
- Identify hotspots, issues and opportunities across all country / category cells..
- Champion insights into action on all things relating to portfolio, innovation and deployment..
- Foresights and Innovation:
- Provide intelligence to shape and future proof our businesses by identifying any emerging trends and by Identifying broader common themes and Insights on consumer & customer pain points or aspirations (needs & wants) across categories and markets..
- Deliver cutting edge innovation pipeline to future fit our business in the SEA region..
- Talent Leadership and Development across BUs:
- Build and lead a high-caliber connection with/ among predictive analytics professionals and consumer insights experts, fostering a culture of growth, innovation, collaboration, and excellence..
- Provide mentorship and professional development opportunities to ensure continuous skill enhancement..
- EXPERIENCES & QUALIFICATIONS:
- Strong track record in CMI especially in Asia / leading D&E market is preferred..
- In-depth understanding of the CPG industry, market dynamics, and consumer behavior. Familiarity with pricing strategies, demand forecasting, and competitive analysis..
- Preferred 15+ years of experience in Market Research/ Marketing/ Insights/ Analytics..
- Proficiency in new age data and analytics..
- Excellent Communication Skills: An ability to communicate complex analytic and data solutions across multiple sources in a precise, and actionable manner..
- Proven ability to collaborate effectively with cross-functional teams and stakeholders..
- Demonstrated ability to think innovatively and proactively seek out new approaches to predictive analytics challenges..
- Ability to collaborate and experiment across team and functions..
- Strong knowledge of Market research, tools, techniques, and new methodologies Expertise in uncovering insights from syndicate data through analytics..
- LEADERSHIP:
- You are now a Leader of Change. People look to you to provide safety in a storm, and you also appropriately challenge to get even better results. You role model resilience and care. You navigate these uncertain times by flexing plans and your leadership style, always with authenticity..
- You are still responsible for delivering to the highest standards. You must be resilient so you can lead others to deliver with passion through uncertainty and create opportunities through the core and beyond. You must be able to flex your style and your plans to guide others through difficult times..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
āļāļąāļāļĐāļ°:
Project Management, Meet Deadlines
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and implement strategies to increase employee engagement within the company.
- Improve company's workplace and culture for more employees' connection and dedication to company's goals and values.
- Work with employees at all levels of the company and vendors in project management.
- Job Description Plan, implement and manage employee engagement programs and initiatives that align with our company's values and goals.
- Collaborate with cross-functional teams to create strategies that enhance employee moral, motivation and overall satisfaction.
- Organize and oversee events, workshops, and activities designed to promote team building, communication, and a sense of community.
- Collect, analyze and apply data to create insights that inform aspects of the Employee Engagement initiatives.
- Manage budgets, vendors and planning for events with supporting key performance indicators and measurements.
- Qualification Bachelor's degree or higher in Human Resources, Organizational Psychology, Social Science or a related field.
- At least 5 years' experience in employee engagement, organizational development or a related role.
- Excellent interpersonal and communication skills with the ability to connect with employees at all levels.
- Creative thinker with the ability to design and execute engaging activities and events.
- Proficiency in using employee engagement tools and platforms.
- Project management skills (plan and execute projects with multiple work streams and dependencies) and the ability to manage tasks involving multiple businesses to meet deadlines.
- Ability to be MC at the event and activity.
- Recruiter Kanokwan Siriluan (āļāļāļāļ§āļĢāļĢāļ āļĻāļīāļĢāļīāļĨāđāļ§āļ)
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Team and Role Introduction:
- Business Solutions Manager directly report to the Head of FFM Commercial (FBL/MCL)
- Roles and Responsibilities:
- Delivery of Business Objectives
- Monthly and Average Daily Daily Volumes
- Revenue OM1
- On time, complete, and accurate delivery of projects
- Solutions and Service Design
- Works with FBL Business Development, FBL and FFM OPs, Finance, and Region in designing/developing FFM value adding and differentiated solutions and services offerings
- Competitive Benchmarking
- Periodic Market Intelligence and Research work
- Business Insights
- Dashboard maintenance
- Data mining, analytics, and insighting5.Rate Cards
- Works with Business Development, FBL and FFM OPs, Finance, and Region in viably and competitively pricing FFM solution and services.
- Must have critical experience in:
- WH and FFM operations
- Costing and pricing of WH and FFM solutions and services
- Project Management
- Bidding Process
- Writing Requests for Proposals (RFPs)
- Writing Bid Proposals
- Strong Critical Thinking and Problem Solving
- Strong Communication Skills
- Writing and speaking in Thai and EnglishRequirements/Qualifications(good to have):
- Business Development critical experience
- Logistics Network (knows key decision makers in the industry)
- Strong Negotiation Skills.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Risk Management, Compliance, Internal Audit
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Pro-actively mobilise the MCO risk management agenda, ensuring high quality risk assessments are conducted & risks are appropriately managed..
- Understand root causes of issues & poor performance, identify where controls are not operating and drive remediation through relevant business leaders..
- Ensure that the Global Controls Frameworks are embedded & operating in line with the agreed global model..
- Oversight over financial controls operated outside of Finance and drive focus on operational controls across the business..
- Maintain & enforce relevant local authority schedules..
- At least 5 years of experience from audit firm or internal audit/risk management from FMCG..
- Bachelor's degree or higher in accounting..
- Strong individual contribution as well as team player..
- High attention to detail and excellent analytical skills..
- Self-motivator with good organization skills..
- Good communication skills - written & verbal both in Thai and English..
- Ability to understand complex company processes, financial reporting issues, providing practical solutions..
- Ability to explain control procedures and mitigation plan to non-finance people with approachable and friendly demeanor..
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
āļāļąāļāļĐāļ°:
Coordinate, Negotiation, Energetic
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Be responsible for full cycle of Human resource development.
- Design learning roadmaps, learning intervention align with business direction.
- Be a internal trainer and MC.
- Responsible for maintaining training history records in the training database and keeping the database up-to-date.
- Coordinate and submit training record to Department of Skill Development.
- Other responsibilities as assigned.
- Bachelor's or Master's degree in HR or related fields.
- Minimum 6 years work experience in HRD (Development Program Design, Competency Management, Career Development).
- Strong Communication and negotiation skills, high emotional intelligence, positive attitude, energetic and opened mind.
- Ability to work independently and within a team on special and ongoing projects, demonstrating a sense of urgency and accountability.
- Ability to work under pressure involves dealing with constraints which are often outside of your accountability.
- Hybrid Working (WFA 1 āļ§āļąāļ)
- Co working Space
- āļāļīāļāđāļāļ
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ / āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ / āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ / āļāļĢāļ°āļāļąāļāļāļļāļāļąāļāļīāđāļŦāļāļļ
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ
- āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ
- āļ§āļąāļāļĨāļēāļāļąāļāļĢāđāļāļ āđāļĄāļ·āđāļāļāđāļēāļāļāļāļĨāļāļāļāļēāļ
- āļ§āļąāļāļĨāļē Workation
- āļ§āļąāļāļŦāļĒāļļāļāļāļīāđāļĻāļĐāđāļāđāļāļ·āļāļāđāļāļīāļ
- āļāļĢāļ§āļāļŠāļļāļāļ āļēāļāļāļĢāļ°āļāļģāļāļĩ
- āđāļāļīāļāļāđāļ§āļĒāđāļŦāļĨāļ·āļāļŠāļĄāļĢāļŠ / āđāļāļīāļāļāđāļ§āļĒāđāļŦāļĨāļ·āļāļāļēāļāļāļāļīāļ.
- āļāļēāļĢāđāļāļīāļāļāļēāļ
- BTS: āļŠāļāļēāļāļĩāļāļŦāļĨāđāļĒāļāļīāļ24
- MRT: āļŠāļāļēāļāļĩāļāļŦāļĨāđāļĒāļāļīāļ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
- āļāļģāđāļāļīāļāđāļāļĢāļāļāļēāļĢ CAI CLUB, CAI CAMP āđāļĨāļ° āļāļīāļāļāļĢāļĢāļĄāļāđāļēāļ āđ āļāļāļāļŠāļģāļāļąāļāļāļąāļāļāļēāļāļĢāļ°āļāļīāļĐāļāđāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđāđāļŦāđāļŠāļģāđāļĢāđāļāļĨāļļāļĨāđāļ§āļāļāļēāļĄāđāļāđāļēāļŦāļĄāļēāļĒāļāļĩāđāđāļāđāļāļģāļŦāļāļāđāļ§āđ.
- āļāļģāđāļāļĢāļāļāļēāļĢāļāđāļāđāļāļāļāļēāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩ AI āđāļāđāļēāļĄāļēāļāđāļāļĒāļāļāđāļŦāđāļŠāđāļ§āļāļāļēāļāļāļ·āđāļ āđ āļāļāļāļāļāļāđāļāļĢāđāļāļ·āđāļāļĨāļāļĢāļ°āļĒāļ°āđāļ§āļĨāļēāđāļāļāļēāļĢāļāļģāļāļēāļ āđāļĨāļ°āļŠāđāļāļāļĨāđāļŦāđāļāļēāļĢāļāļģāļāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļĄāļēāļāļāļķāđāļ.
- āļŠāļĢāļĢāļŦāļēāļāļļāļāļĨāļēāļāļĢāļāļēāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩ āļŠāļĢāđāļēāļāđāļāļĢāļ·āļāļāđāļēāļĒāļāļēāļĢāđāļāđāļāļāļĢāđāļāļēāļāđāļāļāđāļāđāļĨāļĒāļĩ āļāļąāđāļāļāļēāļāļ āļēāļāļāļļāļĢāļāļīāļāđāļĨāļ°āļ āļēāļāļāļēāļĢāļĻāļķāļāļĐāļē āļāļąāđāļāđāļāđāļĨāļ°āļāđāļēāļāļāļĢāļ°āđāļāļĻ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļŦāļāđāļ§āļĒāļāļēāļāļāđāļēāļ āđ āļŦāļĢāļ·āļāļāļļāļāļĨāļēāļāļĢāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āļāļąāļāļāļģāđāļāļāļŠāļēāļĢ āļāļāļŦāļĄāļēāļĒ āđāļĨāļ° āļāļąāļāļāļķāļāļāđāļēāļ āđ āđāļāļ·āđāļāđāļŦāđāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāđāļāđāļāđāļāļāđāļ§āļĒāļāļ§āļēāļĄāļāļđāļāļāđāļāļ āļĢāļēāļāļĢāļ·āđāļ.
- āļ§āļēāļāđāļāļāļāļēāļāđāļāļĢāļāļāļēāļĢ āļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđāļāļīāļāļāļĢāļĢāļĄāļāļąāđāļāđāļāļĢāļđāļāđāļāļāļāļāļāđāļĨāļāđāđāļĨāļ°āļāļāļāđāļĨāļāđ āļāļđāđāļĨāļŦāļĨāļąāļāļŠāļđāļāļĢ āļāļąāļāđāļāļĢāđāļāļĢāļĄāļāļķāļāļāļāļĢāļĄ āđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāļāļīāļāļāļĢāļĢāļĄāđāļāđāļāļĢāļāļāļēāļĢ.
- āļāļģāđāļŠāļāļāļāļēāļāļāļāļāđāļāļĢāļāļāļēāļĢāļāđāļēāļ āđ āđāļŦāđāļāļđāđāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĢāļąāļāļāļĢāļēāļ āļāļąāļāļāļģ Info Graphics, PR āđāļĨāļ°āļāļąāļāļāđāļ VDO āļŠāļģāļŦāļĢāļąāļāļāļģāđāļŠāļāļāđāļāđ - āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢ Social Media āļāđāļāļāļāļēāļāļāđāļēāļ āđ.
- āļāļđāđāļĨāļāļīāļāļāļĢāļĢāļĄ, āļŠāļĄāļēāļāļīāļ āđāļĨāļ°āđāļāļĢāļāļāļēāļĢāļāđāļāđāļāļāđāļ CAI CLUB āđāļĨāļ° CAI CAMP.
- āļāļēāļāļāļ·āđāļ āđ āļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩ āđāļĄāđāļāļģāļāļąāļāļŠāļēāļāļē āđāļāļĢāļāđāļāļĨāļĩāđāļĒāđāļĄāđāļāđāļāļĒāļāļ§āđāļē 2.75.
- āļāļēāļĒāļļ 26-35 āļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāļāļēāļĢāļāļģāļāļēāļāđāļāđāđāļāļĢāļ°āļāļąāļāļāļĩ (āļāļąāļ āļāļđāļ āļāđāļēāļ āđāļāļĩāļĒāļ).
- āļāļĨāđāļēāļāļđāļ āļāļĨāđāļēāđāļŠāļāļāļāļāļāļĄāļĩāļāļ§āļēāļĄāļāļĨāđāļāļāļāļąāļ§āļŠāļđāļ āļāļāļāļāļēāļĢāļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļ āđāļāđāļāļąāļāļŦāļēāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĩ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļąāļāļāļīāļāļāļĢāļĢāļĄ, āļāļąāļāļāļķāļāļāļāļĢāļĄ āđāļĄāđāļāđāļāļĒāļāļ§āđāļē 1 āļāļĩ āđāļāđāļ MC āļāļģāđāļāļīāļāļĢāļēāļĒāļāļēāļĢāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļąāļāļāļģāļŠāļ·āđāļ content āļāļģ Info Graphics, PR āđāļĨāļ°āļāļąāļāļāđāļ VDO āđāļāđāđāļāļĢāļ°āļāļąāļāļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢ Social Media Platform āļāđāļēāļ āđ āđāļāđ.
- āļāļģāļāļēāļāļāļāļāđāļ§āļĨāļē āļŦāļĢāļ·āļāļāļāļāļŠāļāļēāļāļāļĩāđāđāļāđ, āļāļąāļāļŠāļąāļĄāļĄāļāļē Online āļāđāļ§āļāđāļ§āļĨāļē 19:00-21:00 āļ.āđāļāđ (āļĄāļĩāļ§āļąāļāļŦāļĒāļļāļ 2 āļ§āļąāļ/āļŠāļąāļāļāļēāļŦāđ).
- āļŠāļģāļāļąāļāļāļēāļāļŦāļĨāļąāļ āļāļēāļāļēāļĢ The Tara āđāļāđāļāļ§āļąāļāļāļ° (āđāļāļĨāđāđāļāđāļāļāļĢāļąāļĨāđāļāđāļāļ§āļąāļāļāļ°).
- āļŠāļāđāļāļŠāļĄāļąāļāļĢāļāļēāļ āļŠāļēāļĄāļēāļĢāļāļŠāļĄāļąāļāļĢāļāļēāļ Website http://job.cpall.co.th/ āļŦāļĢāļ·āļ E-mail: [email protected] (āđāļŠāđāļŦāļąāļ§āļāđāļāđāļāđāļāļāļģāđāļŦāļāđāļāļāļĩāđāļŠāļāđāļ).
āļāļąāļāļĐāļ°:
SAP, Compliance, Accounting, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To manage all Credit Line Implementation and Loan Transaction in Multi Currency Loan (MCL) System, CDMS System and all loan transaction in Recovery Account System (RAS) to provide timely and effective operations support to Consumer Customers and ensure that the following guidelines are complied with CCRM / CDL Guidelines, Key Risk Control Self Assessment (KRCSA),Service Level Agreement (SLA), Other internal policies guidelines.
- To manage GL Reconciliation and co-operate with WLO to reconcile by daily basis.
- To design and review work processes and procedures checking for commercial loan and Corporate Loan are efficiency and implement internal controls to minimize/eliminate operational risks.
- To participate in project endeavors undertaken by the Retail Loan Operations Centre (RLOC).
- Coach staffs in Team to perform loan transaction in respective system (MCL, RAS, SAP, RBK,CDMS).
- To handle the administrative requirements for the Team, including budgets.
- To check and approve all insurance payment transactions (Bank Panel and Non-Bank-Panel) in IPC.
- To ensure adherence to Bank s operating procedures and compliance with internal controls, policies and guidelines for all loan transactions.
- To check GL Reconciliation under cost center 8141 to reconcile by daily basis.
- To solve related Insurance practice problem for business unit.
- To participate in project endeavors undertaken by the department.
- Bachelor s degree in Business Administration, Accounting, Financial, Economics or related fields.
- At least 2-3 years experience in Car-For-Cash, credit administration, credit operation or credit control field from financial institution.
- Good working knowledge of the Bank s loan products, process work flows and operations procedures, including all relevant operations systems.
- Good command of English and computer literacy.
- Good integrity, responsible, reliable, and conscientious.
- Able to work and think under pressure.
- Able to guide the junior staff effectively in daily loan operation.
- Good interpersonal & communication skills.
- Strong analytical and problem solving skill..
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Microsoft Office, Microsoft Exchange, Security Design, VMware, Windows Server, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ18,000 - āļŋ30,000
- Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software.
- Basic troubleshoots computer system, including hardware, software and network.
- Receive and Response to customer issue or change request.
- Perform change configuration of system and network equipment follow by procedure and manual.
- Escalation to higher level when requires.
- Logging, follow up and tracking the details of Customer Requests and problems as cases.
- Provide technical phone support to customers.
- Provide remote support and/or remote maintenance to customers.
- Provide reports to customers upon requests.
- Maintain and/or Update customer information in the customer database.
- Male/Female, age not over 30.
- Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
- 2-5 years experience in direct IT/Network/Engineering Technical support.
- Able to understand customer contracts, Service Level Agreement, and Scopes of work.
- Good command of English.
- Excellent communication skill.
- Good Troubleshooting skills.
- Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop,VPN, Telnet, SSH will be benefit.
- Customer Service mind.
- Able to work under pressure and time constrain.
- Basic knowledge of.
- Computer/Server Hardware,.
- Windows operating system,.
- MS Office.
- Microsoft Exchange and Outlook.
- TCP/IP, Networking.
- Network Security and VPN.
- Anti-virus software.
- Experience with below products would be benefit:
- Cisco router and switch (CCNA, CCNP).
- Microsoft Certificate (MTA, MCSA, MCSE).
- VMware Certificate.
- Public Cloud Certificate such as Azure/ AWS.
- Work Place: Interlink(Nation) Tower Bangna.
- Work Hours: Shift Work (āļ§āļąāļāļŦāļĒāļļāļāđāļĄāđāđāļāđāļāļāļ āļŦāļąāļ§āļŦāļāđāļēāļāļēāļāļāļ°āļāļąāļāļāļēāļĢāļēāļāļāļģāļāļēāļāđāļŦāđ).
āļāļąāļāļĐāļ°:
Content Creator, Social media
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Supervisor: RS Showbiz
- āļāļīāļ āļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđ āļĢāļđāļāđāļāļāļāļāļāđāļŠāļīāļĢāđāļ, āļĄāļīāļ§āļŠāļīāļāđāļāļŠāļāļīāļ§āļąāļĨ, āļāļēāļāđāļāļĨāļāļāđāļēāļ§āļāļēāļāļāđāļēāļāļāļāļāļĢāļĩ āđāļĨāļ°āļāļēāļāļāļĩāđāļ§āđāļāļāđ āļāđāļēāļāđāļāļēāļĄāđāļāļāļĒāđāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ āļāļąāđāļāđāļāļāļ āļēāļĒāđāļ āđāļĨāļ°āļ āļēāļĒāļāļāļāļāļāļāđāļāļĢ.
- āļāļąāļāļāļģāļāļģāđāļŠāļāļāļĢāļđāļāđāļāļāļāļāļāđāļŠāļīāļĢāđāļ, āļĄāļīāļ§āļŠāļīāļāđāļāļŠāļāļīāļ§āļąāļĨ, āļāļēāļāđāļāļĨāļāļāđāļēāļ§āļāļēāļāļāđāļēāļāļāļāļāļĢāļĩ āđāļĨāļ°āļāļēāļāļāļĩāđāļ§āđāļāļāđ āļāđāļēāļāđāļāļēāļĄāđāļāļāļĒāđāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ āļāļąāđāļāđāļāļāļ āļēāļĒāđāļ āđāļĨāļ°āļ āļēāļĒāļāļāļāļāļāļāđāļāļĢ.
- āļāļąāļāļāļģāļŠāļāļĢāļīāļāļāđāļŠāļģāļŦāļĢāļąāļāļĻāļīāļĨāļāļīāļ āļāļīāļāļĩāļāļĢ āļāļđāđāļāļĢāļīāļŦāļēāļĢ āđāļāļāļēāļāļāđāļēāļāđ āļāļąāđāļāđāļāļāļ āļēāļĒāđāļ āđāļĨāļ°āļ āļēāļĒāļāļāļāļāļāļāđāļāļĢ.
- āļāļ§āļāļāļļāļĄ āļāļđāđāļĨāļāļēāļĢāļāļąāļ āļĢāļđāļāđāļāļāļāļāļāđāļŠāļīāļĢāđāļ, āļĄāļīāļ§āļŠāļīāļāđāļāļŠāļāļīāļ§āļąāļĨ, āļāļēāļāđāļāļĨāļāļāđāļēāļ§āļāļēāļāļāđāļēāļāļāļāļāļĢāļĩ āđāļĨāļ°āļāļēāļāļāļĩāđāļ§āđāļāļāđ āļāđāļēāļāđāļāļēāļĄāļŦāļāđāļēāļāļĩāđ āļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒāđāļāļāļēāļāļāļąāđāļāđ.
- āļāļāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩ āđāļĄāđāļāļģāļāļąāļāļŠāļēāļāļē āđāļāđāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļēāļāļāļāļāđāļāđāļāļāđ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļģāļāļēāļāđāļāļāļģāđāļŦāļāđāļ content writer, content creator, Creative āļĄāļĩāļāļ§āļēāļĄāļāļīāļāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđ āļāļąāļāļāļēāđāļāđāļāļĩāļĒāđāļāļāļēāļĢāļŠāļĢāđāļēāļāđāļāļ·āđāļāļŦāļē āđāļāļ·āđāļāļŠāđāļāđāļŠāļĢāļīāļĄāļāļļāļĢāļāļīāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļģ Creative concert 3 āļāļĩāļāļķāđāļāđāļ.
- āļāļ·āđāļāļāļāļāđāļāļāļēāļĢāļŠāļĢāđāļēāļāļāļāļāđāļāđāļāļāđ āļāļāļāđāļĨāđāļēāđāļĢāļ·āđāļāļ Story telling āļŠāļēāļĄāļēāļĢāļāļāđāļēāļĒāļāļāļāđāļĢāļ·āđāļāļāļĢāļēāļ§ āđāļāļ§āļāļīāļ āđāļāđāļŦāļĨāļēāļĒāļĢāļđāļāđāļāļ.
- āđāļāđāļ āļēāļĐāļēāđāļāļĩāļĒāļāđāļāđāļāļđāļāļāđāļāļ āđāļĨāļ°āļŠāļĨāļ°āļŠāļĨāļ§āļĒ āļĄāļĩāļāļ§āļēāļĄāđāļāđāļ copy writer.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āļāļāđāļāđāļŦāļĨāđāļāļāđāļāļĄāļđāļĨ āļāļēāļĄāđāļŦāļĨāđāļāļāļĩāđāļĄāļēāļāđāļēāļāđ, āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļ social media āđāļāđāļāļĨāđāļāļāđāļāļĨāđāļ§ āļāļīāļāļāļēāļĄāļāđāļēāļ§āļŠāļēāļĢāđāļĨāļ°āļāļđāđāļĨ social media āđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļđāđāļĨāđāļĢāļ·āđāļāļāļāļēāļĢāļāļąāļāļāđāļāļāļĨāļīāļ āļŦāļĢāļ·āļ VOD āđāļĨāļ°āļāļāļāđāļāļāļāļĢāļēāļāļāļīāļāđāļāđ āđāļāļĢāļ°āļāļąāļāļāļ·āđāļāļāļēāļ..
āļāļąāļāļĐāļ°:
Project Management, Linux, Ubuntu, Thai, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Installing and configuring systems on both physical and virtual environments.
- Monitoring systems with good metrics for analysis and performance tuning.
- Planning for system upgrade or change with solid procedures.
- Providing onsite and remote operation support of all hardware and software.
- Coding scripts to support our own tasks.
- Implementing project support and project management.
- Implementing and maintaining backup and disaster recovery solutions to protect against data loss and downtime.
- Providing day-to-day administration.
- Planning and implementing database maintenance tasks, such as indexing and optimizing queries, to improve performance.
- Providing interval reports and dashboard as well as ad-hoc reports upon request.
- Troubleshooting and resolving system and network issues.
- Collaborating with Business Analysts, Project Leads, and IT team to resolve issues and ensuring solutions are viable and consistent.
- Maintaining documentation and records of system configurations, changes, and incidents.
- Conducting regular system and network audits to identify areas for improvement and optimize performance.
- Structuring and prioritizing business requirements and communicating plans with stakeholders for review and approval.
- Experience in: Multiple OS platforms with strong emphasis on Windows systems, Linux (CentOS, Red Hat, Ubuntu) and Mac OS X.
- In-depth knowledge of the TCP / IP protocol suite; security architecture; securing and hardening Operating Systems; Networks; Databases; and Applications.
- Job qualifications and requirements.
- Background fields of study, bachelor s, or master s degree of:
- IT.
- Computer Science.
- Computer Engineering.
- Preferred Skills:
- Critical & Analytic thinking ability.
- Strong problem-solving capacity.
- High-level written and verbal communication skills - both Thai & English.
- Project management skills.
- Ability to work under pressure and to meet tight deadlines.
- Knowledge of data modeling and data visualization tools.
- At least 5 years experience in managing Hyper-converged Infrastructure and / or Public / Private / Hybrid Cloud including VMware, AWS, Azure, Huawei, GCP.
- Knowledge of networking, administer Data Center and Disaster Recovery Site.
- Experience operating in Operating Systems such as Linux, Unix, and Windows Servers, etc.
- Experience in configuring and Active Directory architecture, Group Policy, SCCM or other software deployment tools, MS Exchange, Antivirus, IIS, Tomcat, Apache, MS SQL, MySQL, NoSQL, etc.
- Experience in enterprise storage (SAN, NAS).
- Experience in server and database performance tuning.
- Experience in automation and scripting. (CI/CD, Jenkins, Ansible, Python, PowerShell).
- Good knowledge of networking fundamentals such as TCP/IP, DNS, HTTP, HTTPS, TLS, etc.
- Good knowledge of security concepts would be an advantage (OWASP, hacking tools).
- Experience in SAP S/4 Hana Environment is a plus.
- Experience in DevOps, Agile, SRE or similar enterprise production environments is a plus.
- Valid of related certificates would be an advantage (Microsoft MCSA, MCSE, RedHat RHCHA, RHCE, Cisco CCNA, CCNP, AWS CSA, Citrix CCA).
- āļŠāļĄāļąāļāļĢāļāļēāļ āđāļāļĢāļāļĢāļ°āļāļļ Expected Salary.
- Hybrid Working (WFA 1 āļ§āļąāļ).
- Co working Space.
- āļāļīāļāđāļāļ.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ / āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ / āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ / āļāļĢāļ°āļāļąāļāļāļļāļāļąāļāļīāđāļŦāļāļļ.
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ.
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