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ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Linux, UNIX, System Administration
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in a technical field or equivalent practical experience.
- 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
- 5 years of experience managing technical, vendor, agreement management, or delivery teams.
- Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
- Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
- Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
- Experience with initiating and executing initiatives in a global environment.
- Ability to lead and improve Environmental Health and Safety initiatives.
- Excellent performance with data gathering, analysis and presentation skills.
- Google isn't just a software company. The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
- Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
- In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.
- The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
- Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.
- Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
- Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿30,000, สามารถต่อรองได้
- ค้นหาและทดลองเทคโนโลยีใหม่ๆ รวมถึงวัสดุอุปกรณ์ (เช่น กระดาษแบบพิเศษ,วัสดุทำโครงตู้) เพื่อสร้างความแตกต่างให้แบรนด์
- เสาะหา Supplier รายใหม่ๆ และควบคุมดูแลการปรับปรุง/ตกแต่งพื้นที่ร้านในแต่ละสาขา
- พัฒนาระบบ Software หลังบ้าน (Dashboard) ร่วมกับทีม Dev เพื่อให้ดู Report ได้แบบ Real-time และแม่นยำขึ้น
- กำหนดมาตรฐานและตรวจสอบการปฏิบัติงานของพนักงานหน้าร้านและทีมอีเว้นท์ (ความสะอาด, Service Mind, SOP) เพื่อรักษาคุณภาพการบริการสูงสุด
- กำกับดูแลความพร้อมใช้งานของตู้ Photobooth จุดติดตั้ง อุปกรณ์การทำงาน และบริหารจัดการแผนการบำรุงรักษา
- สนับสนุนงานบริหารอื่นๆ ตามที่ได้รับมอบหมาย เพื่อขับเคลื่อนเป้าหมายขององค์กร
- สนใจเทคโนโลยี กล้าทดลองซอฟต์แวร์หรืออุปกรณ์ใหม่ๆ
- มีความรับผิดชอบสูง ละเอียดรอบคอบมาก
- ชอบทำงานแบบ Multitasking
- สามารถจัดการปัญหาได้อย่างมีระบบ ระเบียบ
- สามารถแก้ไขปัญหาเฉพาะหน้าได้
- มีไหวพริบ สามารถแก้ไขปัญหาเฉพาะหน้าได้ดีเยี่ยมภายใต้ความกดดัน
- มีประสบการณ์ด้าน Operations, Retail หรือ Event อย่างน้อย 1-2 ปี
- ทำงานแบบ Work from Home (WFH) ได้ 1 วัน/สัปดาห์
- สิทธ์ประกันสังคม
- วันลาพักร้อน 10 วัน
- วันหยุดนักขัตฤกษ์.
ทักษะ:
Finance, Excel, Power point
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree/master's degree in business administration management/finance/economics.
- Knowledge and experience in Banking industry.
- Being familiar with MSOffice (Excel, Word, Power Point).
- FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LinkedIn:Krungsri Career.
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง.
- ภาษาไทย (https://krungsri.com/b/privacynoticeth).
- บทสรุปเกี่ยวกับงาน.
- Responsibilities Job Description / Responsibilities Consult and support for all related the Cash Management System s matter..
- จุดขายสำคัญ.
- Knowledge and experience in Banking industry.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿65,000 - ฿120,000, สามารถต่อรองได้
- Bachelor s or Master s degree in Marketing, Business Administration, Hospitality Management, or a related field.
- Minimum 5 years of experience in Sales & Marketing, preferably within the hospitality industry.
- Proven track record in driving revenue growth, market share, and brand positioning.
- Strong knowledge of sales strategies, digital marketing, brand management, and revenue management.
- Experience in hotel sales segments (Corporate, MICE, Leisure, OTA, and Group business).
- Excellent leadership and team management skills with the ability to drive performance.
- Strong analytical skills with the ability to interpret market data and trends.
- Excellent communication, negotiation, and presentation skills.
- Ability to develop and execute strategic sales and marketing plans.
- A strong network within the hospitality industry is an advantage.
- Ability to work under pressure and meet revenue targets.
- Excellent command of English (both written and spoken).
- Sales LeadershipDevelop and implement comprehensive sales strategies that drive revenue in Rooms, F&B, and Banquets.
- Analyze market trends and competitor activities to identify new business opportunities.
- Lead and support the sales team in achieving individual and departmental sales targets.
- Maintain key account relationships and ensure a consistent flow of new business.
- Set sales goals and KPIs for team members, monitor progress, and provide coaching to ensure targets are met.
- Marketing & CommunicationsDevelop and manage annual marketing plans, budgets, and promotional activities to achieve business objectives.
- Strengthen brand image and awareness through consistent and creative marketing campaigns..
- Oversee digital marketing strategy, including hotel website, SEO, online advertising, and social media presence.
- Manage relationships with advertising agencies, PR partners, and media to secure coverage and positive exposure.
- Coordinate photo shoots, marketing collateral, and hotel content updates to ensure brand consistency.
- Create and execute PR and media engagement plans to position the hotel as a preferred destination for both business and leisure travelers.
- Revenue & StrategyRecruit, train, and motivate team members to deliver outstanding performance.
- Ensure team members are fully briefed on hotel positioning, brand identity, and sales techniques.
- Conduct regular team meetings to communicate targets, achievements, and market updates.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Administration & ReportingMaintain accurate records of business activities, forecasts, and marketing performance.
- Ensure compliance with departmental budgets and control expenditure effectively.
- Report regularly to the General Manager on business performance and key strategic initiatives.
- Welfare.
- Work 5 days per week.
- 2 meals per day.
- Uniform.
- Public Holidays.
- Annual Leave.
- Service Charge.
- Group insurance.
- Provident Fund.
- Social Security.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Leadership Skill, Service-Minded, Opera, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿60,000 - ฿80,000, สามารถต่อรองได้
- Proven experience in a senior management role within the Rooms Division.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- In-depth knowledge of Front Office and Housekeeping operations.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Good command of English.
- Oversee and manage the daily operations of the Rooms Division to ensure the highest service and quality standards.
- Lead, train, and motivate Front Office and Housekeeping teams.
- Ensure guest satisfaction by addressing feedback and handling complaints in a professional manner.
- Effectively handle on-the-spot situations and resolve guest issues appropriately.
- Develop and implement standard operating procedures and service standards.
- Control budgets, expenses, and departmental performance.
- Coordinate with other departments to ensure smooth hotel operations.
- Ensure operations comply with hotel policies, brand standards, and safety regulations.
- Welfare.
- Work 5 days per week.
- 2 meals per day.
- Uniform.
- Public Holidays.
- Annual Leave.
- Service Charge.
- Group insurance.
- Provident Fund.
- Social Security.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
- ออกแบบ กำหนด และควบคุมทิศทางการผลิตงานวิดีโอในโปรเจกต์ที่ได้รับมอบหมายให้น่าสนใจ ตอบโจทย์กลุ่มเป้าหมายและลูกค้าได้อย่างมีประสิทธิภาพ
- รับผิดชอบคุณภาพของผลงานตั้งแต่แนวคิด การถ่ายทำ จนถึงงานตัดต่อขั้นสุดท้าย
- ให้สอดคล้องกับเป้าหมาย เวลา และงบประมาณของโปรเจกต์
- สื่อสารวิสัยทัศน์ในการสร้างสรรค์ผลงานวิดีโอกับทีมที่เกี่ยวข้อง ทั้งภายนอกและภายในทีมโปรดักชัน รวมถึงโน้มน้าวและผลักดันให้ทีมได้ใช้ศักยภาพสูงสุดในการทำงาน.
- มีประสบการณ์การทำงานโปรดักชัน อย่างน้อย 5 ปี
- มีความรู้ความเข้าใจในกระบวนการทำงานและอุปกรณ์ที่เกี่ยวข้องกับโปรดักชัน
- มีทักษะการเล่าเรื่องอย่างสร้างสรรค์ รวมถึงมีทักษะการถ่ายทำและตัดต่อวิดีโอได้ในระดับดีมาก
- มีความเป็นผู้นำ สื่อสารเป็น ทำงานเป็นทีมได้ดี พร้อมรับฟังความเห็นที่แตกต่าง และพัฒนางานให้ดีขึ้นเสมอ
- มีทักษะการตัดสินใจอย่างเป็นระบบ สามารถบาลานซ์ความสร้างสรรค์กับเวลาและงบประมาณจริงได้
- มีวิสัยทัศน์ในการเล่าเรื่อง สนใจความเป็นไปของสังคม ผู้ชม และแพลตฟอร์ม พร้อมพัฒนาตัวเองและทีมอย่างต่อเนื่อง.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Research, Contracts, Legal
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Former Ivy League and Top 20 admissions officers to rigorously review and refine applications.
- Professors and PhD teaching fellows from leading universities to guide students through original, independent research with pathways to selective peer-reviewed publication or conference presentation.
- Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards.
- Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation.
- We re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.
- Position Overview.
- As Talent Operations Manager for Enrichment Products, you will own end-to-end talent acquisition and talent operations for Crimson s Enrichment team. This is a hands-on leadership role combining strategic workforce planning with day-to-day execution across multiple products and global markets.
- You will build and maintain a high-quality, globally distributed pool of mentors/tutors/consultants, ensuring coverage for core subjects and urgent niche needs, including Premier/VVIP-level experts. You will also own critical enabling processes that directly impact delivery quality: contracts, onboarding completion, compliance workflows, pipeline hygiene, and cross-product coordination, and partner with Product GMs, Ops Heads, and the central People team to scale sustainably.
- This is a full-time position, either fully remote or based in one of Crimson's offices worldwide.
- Cross-Product Recruitment Leadership.
- Own the global recruitment roadmap across Enrichment products, balancing BAU pipeline management with hiring sprints for urgent gaps.
- Run quarterly/monthly forecasting with Product GMs/Ops leads; translate demand into hiring plans by subject, region, language, and seniority.
- Standardize job descriptions, role requirements, outreach assets, and interview scorecards across products.
- Manage full-cycle recruiting, including high-volume tutor pipelines and niche expert roles.
- Drive an escalation model: define what can be handled by recruiters vs what requires senior approval (rates, rejections, exceptions).
- Premier Hiring.
- Personally lead sourcing and closing for Premier/VVIP mentor requests (e.g., rare disciplines, senior academics, licensed professionals).
- Build proactive benches for historically hard-to-fill domains.
- Protect conversion by ensuring fast response times and tight coordination with sales/ops on premium candidates.
- Operational Ownership.
- Oversee contracts (generation, edits, exception handling) and ensure clear handoffs to signature and activation.
- Oversee account setup, systems access (where applicable) and ensure mentors complete all onboarding steps.
- Own onboarding completion tracking and follow-up loops.
- Maintain pipeline hygiene and reporting: trackers/ATS are accurate, stages current, next steps assigned, and stakeholders updated.
- Stakeholder Management & Cross-Functional Coordination.
- Partner closely with Product GMs, Operations Heads, and other teams to clarify role specifications and prioritize urgent requests.
- Run recurring alignment cadences (weekly hiring calls where needed) and manage expectations when requirements are constrained.
- Collaborate with the People/Legal teams to improve workflows and maintain compliance (e.g., background/criminal check SOP alignment, contractor requirements).
- Systems, Process, and Quality Improvement.
- Own and continuously improve the recruiting tech stack and process (ATS/trackers, sourcing tooling, templates, reporting).
- Implement scalable onboarding and cross-product consistency (unified onboarding standards, checklists, training expectations).
- Build lightweight QA loops: mentor utilization visibility, repeat-gap prevention, and feedback into sourcing/requirements.
- Skills & Experience You ll Need.
- 3+ years in recruitment/talent acquisition OR demonstrated success in high-volume outreach, relationship management, and talent matching.
- Demonstrated success hiring across time zones; comfort sourcing senior experts (academia, industry, licensed professionals).
- Strong stakeholder management: ability to clarify requirements, push back professionally, and drive decisions quickly.
- Excellent operational rigor: process ownership, tracker hygiene, and reporting discipline.
- Strong sourcing capability and ability to run structured outreach sprints.
- Highly organized, calm under pressure, and able to prioritize across many concurrent pipelines.
- What Success Looks Like.
- No critical mentor shortages across products, including premium/Premier requests.
- Time-to-fill and time-to-shortlist targets consistently met for BAU and urgent roles.
- Onboarding completion rate improves; fewer hired but not activated mentors.
- Quality bar maintained: high stakeholder satisfaction, strong student outcomes, low mismatch rates.
- Recruiting team runs with strong hygiene: clear dashboards, accurate trackers, predictable throughput.
- Product leaders view Recruitment as a strategic partner that prevents problems, not a reactive service desk.
- Nice to Have.
- Experience in education, tutoring, mentoring marketplaces, or expert networks.
- Experience building scalable recruiting operations.
- Comfort with basic analytics.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000, สามารถต่อรองได้
รับผิดชอบควบคุมดูแล และบริหารจัดการความเรียบร้อยรายวันของการปฏิบัติงานทัวร์ รวมถึงการจัดสรรทรัพยากร (รถและมัคคุเทศก์) ให้มีประสิทธิภาพ เพื่อสนับสนุนการพัฒนาคุณภาพการให้บริการ (Service Quality) ตามเป้าหมายขององค์กร และแก้ไขปัญหาหน้างานเพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿30,000, สามารถต่อรองได้
- Perform daily tracking of shipments via airline portals/websites.
- Monitor and identify shipment irregularities (e.g. offload, partial uplift, missing cargo, special cases).
- Update cargo status accurately and promptly to the Space Planner and Customer Service (CS) team.
- Booking & Operational SupportAssist the Space Planner with pre-booking activities.
- Perform online bookings with airlines.
- Handle basic communication and coordination with airline representatives.
- Costing & System UpdatesUpdate daily operational costs in the internal system.
- Maintain accurate records of freight rates, settled rates, and local handling charges etc.
- Backup for Space PlannerAct as a backup to the Space Planner during leave or absence to ensure business continuity.
- Specific ActivitiesCarrying out any other duties as assigned.
- Bachelor's degree or equivalent in Logistics, Shipping/Airline/ Freight Forwarder or any related field.
- At least 2-3 years experience in airfreight operation import & export.
- Competent and strong in airfreight knowledge and handling.
- Good communication skills & customer service skills.
- Good command of English.
- Be able to handle multiple tasks and pressure from work/Immediately start is a plus.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Transportation & Fleet Coordination.
- Schedule and book trucks for cargo pickup, port/warehouse deliveries, and cross-docking.
- Compare rates from different vendors, calculate cargo volumes and book cross border trucks.
- Track truck movements in real-time, ensuring on-time arrivals and resolving delays/issues.
- Manage transportation costs.
- Warehouse Management.
- Manage warehouse bookings, allocation, and daily operations (inbound/outbound logistics).
- Oversee inventory accuracy, storage optimization, and compliance with safety regulations.
- Coordinate with warehouse vendors to ensure timely delivery and cost efficiency.
- Cost Control & Reconciliation.
- Maintain weekly/monthly cost reports for warehouse and transportation expenses.
- Reconcile vendor invoices (trucking companies, warehouses) against contracts and actual usage.
- Identify cost-saving opportunities and implement efficiency improvements.
- Vendor Relationship Management.
- Evaluate and onboard new warehouse and trucking vendors based on performance and rates.
- Monitor vendor KPIs (eg, on-time delivery, damage rates) and conduct regular reviews.
- Address vendor disputes and ensure contractual compliance.
- Documentation & Reporting.
- Prepare operational reports (weekly/monthly) for management review.
- Ensure accurate documentation for cargo handovers, invoices, and compliance records.
- Specific Activities.
- Carrying out any other duties as assigned.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee the Knowledge Analyst and Quality Control teams to ensure accuracy, standardization, and continuous improvement of knowledge and processes.
- Lead training strategy, including onboarding and upskilling, to improve agent competency and readiness.
- Partner with the Quality Assurance team at Headquarters and Local Operations to drive quality improvement and performance stability.
- Drive engagement and culture initiatives to enhance team morale and retention.
- Strengthen cross-functional alignment and execution across support and operations teams.
- GoalsImprove agent proficiency and reduce dependency on escalations.
- Enhance quality metrics (e.g., CSAT, NPS) through capability development.
- Ensure readiness and scalability for new initiatives and market expansion.
- Build a strong and sustainable support framework.
- Commitment to excellence.
- Committed to data-driven decision-making and results-oriented.
- Clear communication skills.
- Solid knowledge of call center management tools, including monitoring skills, coaching skills, telephone systems, and other technologies.
- Ability to deliver quality results under pressure.
- Fluent in spoken and written English.
- Proficient in MS Office tools.
- Experience5+ years of experience managing and coaching contact center teams with more than 50 members.
- Understanding different cultures; an international background or experience working in an international environment is preferred.
- COPC/6 Sigma/PMP experience is preferred.
- Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Able to work as a shift, Good Communication Skills, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿23,000, มีค่าคอมมิชชั่น
- Positive attitude
- Adaptability and resilience
- Effective communication skills
- As a Workplace Experience Specialist, your main goal is to create a seamless and engaging coworking environment that promotes collaboration, productivity, and a sense of belonging. You'll manage day-to-day operations, communicate effectively, and maintain our operational standards to support professionals within our coliving and coworking ecosystem.
- Register new coworking members.
- Maintain regular communication with members, addressing inquiries and providing support.
- Conduct tours for potential members.
- Introduce new members to the community and facilitate connections.
- Ensure a safe and inclusive coworking space.
- Manage incoming packages and mail.
- Assist in maintaining cleanliness and functionality of the space
- Ensure the space is operational at the start of the day and securely closed at the end.
- Support the planning and execution of events.
- Create engaging content for social media platforms.
- Communicate effectively with members and colleagues in-person and through various channels.
- 1-2 years of experience in a customer-facing role, preferably in events management, coworking space, or hospitality.
- Proficiency in social media platforms and technology tools.
- Good spoken and written English and Thai.
- Adaptability and resilience in managing multiple tasks and priorities
- Positive attitude and eagerness to learn.
- Respect for cultural differences.
- Basic knowledge of social media platforms and productivity tools (Google Suite, Slack, POS, etc.)
- Knowledge of generative AI tools is a plus.
- Negotiable salary based on experience.
- Annual holiday leave.
- Social security benefits.
- Performance bonus scheme.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿25,000
- Field Maintenance: Travel to various store locations using your personal vehicle or public transport to perform both preventive and corrective maintenance..
- Hardware Mastery: Install, configure, and troubleshoot laptops, printers, POS terminals, handheld scanners, and other essential retail hardware..
- System Health: Perform regular health checks and monitoring to ensure 100% uptime, aiming for high Mean Time Between Failures (MTBF)..
- Inventory & Budget: Track IT assets and assist in cost allocation and budget monitoring for store equipment..
- Technical Support & Incident Resolution.
- Rapid Response: Serve as the primary point of contact for store teammates, managing incidents from first contact to resolution (Targeting high FCR rates)..
- Network Stability: Monitor and maintain store networks, including Access Points, Switches, and 5G failover systems..
- Root Cause Analysis: Don t just fix investigate. Analyze recurring issues to implement permanent solutions and reduce the incident backlog..
- Security, Resilience & Empowerment.
- Data Protection: Execute and test backup and disaster recovery procedures to ensure business continuity..
- Cybersecurity: Implement security best practices and ensure all systems are patched and compliant with company standards..
- Teammate Training: Empower store staff by conducting training sessions on new digital tools and security awareness..
- Mobility & Flexibility: You are comfortable traveling to different store locations and are adaptable with your working hours to align with store opening times and project deadlines..
- Technical Expertise: 2+ years of experience in IT support, specifically with hardware (POS, Scanners) and networking (APs, Switches, 5G)..
- Communication: Good command of English to collaborate with regional teams and technical references..
- Passion: You genuinely love sports and bring that same energy and "team-player" mentality to your work..
- Problem Solver: You are highly responsible, flexible, and capable of working in a fast-paced retail environment..
- Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity.
- Decathlonian Benefits.
- Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares..
- Provident fund..
- Group insurance includes life, health, and dental insurance..
- Performance bonus..
- Employee discount..
- A learning environment where you can dive deep and make an impact..
- Wide range of career opportunities locally and globally..
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿30,000, สามารถต่อรองได้
- Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team.
- Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria.
- Contribute to an ambitious store project with my ecosystem to federate my teams.
- Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers.
- Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations.
- Ensure compliance with legal and contractual obligations and the company's code of conduct.
- Decide with store director on my team compensation in alignment with internal policy.
- Responsibility 2: Build and manage my commercial policy on my priority sports as an intrapreneur.
- Analyze customer / user data to optimize their market knowledge and set a quantified ambition.
- Select the best product and service offer link to omnichannel and circularity strategies.
- Implement the digital in and outstore customer experience.
- Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality.
- Mobilize my sport communities through my communications and events.
- Build my team to have the best sports people at the right place, at the right moment.
- Responsibility 3: Manage the best in class omnichannel customer experience.
- Embody and manage the best in class customer relationship through my posture.
- Implement the fundamentals of selling, layout, and truck to peg on the field.
- Manage the loyalty program in order to optimize the customer data.
- Implement action plans thanks to customer feedback.
- Implement my department to help the customer find their product autonomously and quickly.
- Impulse an offensive commercial dynamism.
- Responsibility 4: Manage my In-store performance trajectory (People / Planet / Business).
- Build an ambitious annual business trajectory and define a team trajectory.
- Analyze my performances and manage the reliability of the forecasts.
- Formalize the gaps between realized performance and forecast performance.
- Schedule the good hours at the right time.
- Manage and formalize action plans on my People / Planet / Business levers and my PNL.
- Ensure the in-store stock accuracy and availability while optimising stock lifetime.
- Responsibility 5: Guarantee daily safety and organization of the store (Duty management).
- Ensure safety of people and security of goods on a daily basis.
- Guarantee my knowledge of all technical systems and equipment within the store.
- Take in charge the daily business and service activity.
- People & Culture Leadership.
- Lead and manage a team with care, fairness, and accountability.
- Recruit and grow team members based on their potential and role fit.
- Apply company values in daily decisions and people development.
- Commercial & Market Knowledge.
- Understand and apply store commercial policy based on sport or product category.
- Adjust local store offer to fit market needs and customer expectations.
- Organize and manage store layout to improve customer experience and sales.
- Operational Excellence.
- Oversee daily store operations and act as Duty Manager when needed.
- Maintain a safe and secure store environment.
- Handle customer relationships and feedback professionally.
- Performance & Sustainability Management.
- Monitor and drive department sales based on clear goals.
- Plan and manage working hours to match business activity.
- Manage stock levels efficiently and integrate sustainability into daily actions.
- What Makes You a Great Fit.
- Goal-oriented mindset with clear planning and follow-up.
- Strong collaboration and teamwork across different roles and functions.
- Well-organized and able to manage time and priorities effectively.
- Open to change and adaptable in a fast-moving retail environment.
- Eager to learn and grow continuously.
- Able to stay objective and make fair decisions.
- Confident in giving and receiving feedback to help others improve.
- Emotionally intelligent and able to build strong, respectful relationships.
- Decathlonian Benefits.
- Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
- Provident fund.
- Competitive salary.
- Group insurance includes life, health, and dental insurance.
- Performance bonus.
- Employee discount.
- A learning environment where you can dive deep and make an impact.
- Wide range of career opportunities locally and globally.
ทักษะ:
Compliance, Automation, Meet Deadlines
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supports the implementation billing operations to maximize effectiveness and accuracy.
- Assists with auditing the integrity and accuracy of data entered into the system.
- Receives details instructions to monitor operation of the billing system.
- Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information.
- Supports the implementation of written policies and procedures that govern billing operations.
- Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system.
- Investigate and analyzes any collection matters raised by management.
- Processes new billing files and failed billing files.
- Monitors and corrects data incongruences that could directly impact the quality and billing operations processes.
- Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls.
- Assists with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities.
- Performs any other billing operations task as requested by management.
- To thrive in this role, you need to have:Process orientated with an understanding of both financial and operational controls.
- Ability to manipulate large amounts of data and compile detailed reports.
- Has planning and organization skills.
- Ability to work under pressure and meet deadlines.
- Verbal and written communication skills.
- Ability to multitask and work independently.
- Ability to produce a high quality of work with meticulous attention to detail.
- Demonstrate high ethics and adherence to company values.
- Ability to prioritize and manage expectations.
- Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
- Ability to utilize key systems and tools related to billing operations.
- Academic qualifications and certifications:Bachelors degree or equivalent in Finance or Accounting or related field.
- Required experience:Entry level experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist.
- Entry level experience working with internal and external stakeholders.
- Entry level experience auditing processes, financial information and systems.
- Entry level experience working with the MS Office Suite, including MS Excel and MS Word.
- Hands-on billing application knowledge and experience.
- Entry level experience with tools such as SQL.
- About NTT DATA
- NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000
- Embody, transmit and live the Purpose, Values, and Human Fundamentals within the collective the 8 human fundamentals within the team.
- Recruit, onboard and ensure the training of complementary talents without compromising on our essential criteria.
- Contribute to an ambitious store project with my ecosystem to federate my teams.
- Guarantee a safe and healthy work environment and create the conditions that allow for taking care of me, colleagues and customers.
- Lead and implement our management scheme to foster responsibility and autonomy in service of both collective and individual value creations.
- Ensure compliance with legal and contractual obligations and the company's code of conduct.
- Decide with store director on my team compensation in alignment with internal policy.
- Responsibility 2: Build and manage my commercial policy on my priority sports as an intrapreneur.
- Analyze customer / user data to optimize their market knowledge and set a quantified ambition.
- Select the best product and service offer link to omnichannel and circularity strategies.
- Implement the digital in and outstore customer experience.
- Build my mass plan on my sports according to Decathlon's merchandising guidelines and seasonality.
- Mobilize my sport communities through my communications and events.
- Build my team to have the best sports people at the right place, at the right moment.
- Responsibility 3: Manage the best in class omnichannel customer experience.
- Embody and manage the best in class customer relationship through my posture.
- Implement the fundamentals of selling, layout, and truck to peg on the field.
- Manage the loyalty program in order to optimize the customer data.
- Implement action plans thanks to customer feedback.
- Implement my department to help the customer find their product autonomously and quickly.
- Impulse an offensive commercial dynamism.
- Responsibility 4: Manage my In-store performance trajectory (People / Planet / Business).
- Build an ambitious annual business trajectory and define a team trajectory.
- Analyze my performances and manage the reliability of the forecasts.
- Formalize the gaps between realized performance and forecast performance.
- Schedule the good hours at the right time.
- Manage and formalize action plans on my People / Planet / Business levers and my PNL.
- Ensure the in-store stock accuracy and availability while optimising stock lifetime.
- Responsibility 5: Guarantee daily safety and organization of the store (Duty management).
- Ensure safety of people and security of goods on a daily basis.
- Guarantee my knowledge of all technical systems and equipment within the store.
- Take in charge the daily business and service activity.
- People & Culture Leadership.
- Lead and manage a team with care, fairness, and accountability.
- Recruit and grow team members based on their potential and role fit.
- Apply company values in daily decisions and people development.
- Commercial & Market Knowledge.
- Understand and apply store commercial policy based on sport or product category.
- Adjust local store offer to fit market needs and customer expectations.
- Organize and manage store layout to improve customer experience and sales.
- Operational Excellence.
- Oversee daily store operations and act as Duty Manager when needed.
- Maintain a safe and secure store environment.
- Handle customer relationships and feedback professionally.
- Performance & Sustainability Management.
- Monitor and drive department sales based on clear goals.
- Plan and manage working hours to match business activity.
- Manage stock levels efficiently and integrate sustainability into daily actions.
- What Makes You a Great Fit.
- Goal-oriented mindset with clear planning and follow-up.
- Strong collaboration and teamwork across different roles and functions.
- Well-organized and able to manage time and priorities effectively.
- Open to change and adaptable in a fast-moving retail environment.
- Eager to learn and grow continuously.
- Able to stay objective and make fair decisions.
- Confident in giving and receiving feedback to help others improve.
- Emotionally intelligent and able to build strong, respectful relationships.
- Decathlonian Benefits.
- Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
- Provident fund.
- Competitive salary.
- Group insurance includes life, health, and dental insurance.
- Performance bonus.
- Employee discount.
- A learning environment where you can dive deep and make an impact.
- Wide range of career opportunities locally and globally.
ทักษะ:
Compliance, Procurement, Legal, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan and develop operational programs, procedures and schedules assuring technical and cost justification with SSHE consideration.
- Design well intervention in accordance with requirements from Assets; and with regard of well integrity.
- Contribute to preparation of budget and the Authorization for Expenditure (AFE) including follow-up and control of expenditures.
- Coordinate with Workshop function in preparation of subassemblies, equipment and tools required for all related operations.
- Coordinate with Superintendent/Supervisor, Well Operations and contractors to ensure preventive maintenance of operating units/equipment is properly carried out as per agreed schedule.
- Coordinate with Superintendent/Supervisor, Well Operations during preparation of operations and execution phase.
- Manage and control the operations, and establish logistical needs in collaboration with concerned personnel/parties.
- Serve as Contract Holder to initiate bidding and/or negotiating for third party services as well as prepare and manage drilling contracts in compliance with Company's Procurement Process and SSHE Contractor Management Standard.
- Assist, advice, and support concerned parties on technical/operational aspects regarding to solve the problems and avoid delays in work schedule.
- Prepare end of well reports and capture lessons learnt at the end of the campaign or after troubleshooting for operations improvement.
- Review technical analysis/justification of recommendation to ensure proper engineering design and operation execution.
- Ensure compliance with all applicable legal and company s SSHE MS requirements in all work under responsibility.
- Coordinate with Procurement and Asset coordinators to prepare the request for Tender Documents (ITB) and Call For Tender (CFT) Packages.
- Lead Technical Bid Evaluation (TBE) and Commercial Bid Evaluation (CBE).
- Coordinate with Procurement department for Final Contract Preparation.
- Coordinate Kick Off Meeting with the awarded contractor, establish deliverables, KPI for the contractors to be ready to fulfil the contract requirement.
- Lead and Coordinate with Procurement department for any Contractual dispute.
- Closely monitor and track Expenses, Contractor s invoices, Remaining contract value for ongoing contracts as monthly basis.
- Professional Knowledge & Experiences.
- Bachelor s Degree of Engineering in Process/Petroleum/Mechanical or education certificate with 5-10-years experience in well intervention.
- Well Control certificate for Well Intervention or drilling operations.
- Knowledge of contractual terms and conditions, contracts management, detailed operational structure, decision making process, and company/industry standards and practices, well integrity, and plug and abandonment.
- Good command of written and spoken English.
- Offshore experience.
- Contract management skills.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
- 5 years of Electrical experience (electrical testing equipment or electrical distribution) in an industrial or commercial environment.
- Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs (23 kg) of equipment, the required use of safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective eq ...
- Ability to work non-standard hours and work rotations/shifts.
- 5 years of experience in maintenance of electrical distribution systems or construction/technical environment or a related field.
- Experience in data centers, hospitals, or power plants.
- Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units).
- Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment.
- Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems.
- The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).
- As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
- As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers.
- The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Inspect, maintain, and repair various data center systems.
- Provide daily assistance to technicians, read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order.
- Manage the uptime and maintenance of UPS, generators, electrical distribution, and control and monitoring systems.
- Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment.
- Support startup, commissioning, and integration of new electrical equipment and systems into facilities infrastructure.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Minimum QualificationsCompletion of Bachelor's degree.
- Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
- Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
- Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
- Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
- Ability to design and deliver interactive, engaging training materials and sessions.
- High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
- Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Expertise in content moderation policy, operational guideline development, and enforcement workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Express, Assurance, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
- Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
- Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
- Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
- Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
- Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
- Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
- Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
- At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
- Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
- Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
- Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
- Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
- A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
- Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.
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