WorkScore™ คืออะไร?
WorkScore™ คืออะไรเหรอ? แถบสีน้ำเงินด้านข้างตำแหน่งงานแต่ละตำแหน่งจะแสดงค่าความเหมาะสมของโพรไฟล์คุณกับตำแหน่งงาน คุณจำเป็นต้องใส่รายละเอียดในโพรไฟล์อย่างน้อย 80% ขึ้นไป จึงจะสามารถดูค่าความเหมาะสมของ WorkScore ได้ ใครอยากรู้ กรอกโปรไฟล์เลย
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WorkScore:
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Coordinate, Service-Minded, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿25,000
- Receive SOP form Sale department.
- Receive booking / Contact customer: contact customer to request related document, cargo details and all supporting document for customs purpose, to confirm pick up or delivery date and request PIC at customer place to contact.
- Oversea Co-operate: to co-operate with oversea team to contact oversea customer to check all related customs clearance document such as form D, import permit including to confirm schedule.
- Truck booking:
- Export shipment: send booking to TH OPS team with shipment details / send booking to oversea team.
- Import shipment: send booking to TH OPS team with shipment details.
- To create job in excel file in order to share the shipment details to all parties.
- Customs clearance part:
- To send related document such as CIPL, form D, another document if any to forwarding team to prepare draft customs form.
- To send those draft customs form to customer for checking and confirm all details.
- To prepare import duty to and VAT for import shipment, in case we do advance payment for customer after done clearance must follow up return money back form customer.
- To update delivery details such as truck details, driver name and estimated time to arrive customer place to customer.
- Close Job/Billing (daily):
- To send completed job with billing details to account department to prepare invoice to customer.
- Follow up POD from OPS team to attached with billing.
- Refund form D: In case of preserve form D, after the form D get approval have to prepare refund applicable to customs department to draw back import duty.
- Payment Request: To prepare payment Request to account department to make payment to overseas / local supplier.
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WorkScore:
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Customer Relationship Management (CRM), English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle inquiries & complaints from online channels.
- 2-3 year experience in Call Center/Customer Services.
- Good command of English.
- Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
- Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
- Coordinate with various functions e.g. Registration, Collections, Sales etc. to follow up customer case and response to customer promptly.
- Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
- Bachelor s degree or higher in Business Administration or related fields.
- Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
- Having background in Hire Purchase, Finance or Banking industry would be a plus.
- Good command of English.
- Good communication and problem-solving skills.
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WorkScore:
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
System Security
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿50,000
- Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner.
- Works with Head of IT to establish standards and best practices for managing internal infrastructure, including network, access rights, desktops, servers, internal applications, Security System.
- To improve the quality and efficiency of support Services.
- Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures.
- Responsible for day-to-day system administration, including management of Internal network, VPN, Microsoft Active Directory (AD) and system backups.
- Routine Server, Network, Check cyber security and Monitoring.
- Administrator for Infra structure of customer System such as Storage, network, database, Operating System and Cyber Security.
- Ensures that systems, processes and methodologies are maintained, followed to ensure effective monitoring, control and support of service delivery.
- Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures.
- Working closely with both the IT and OT teams at TBSC, as well as collaborating with the BSCAP Cyber Security team.
- Flexibility to work remotely for tasks related to the Nongkhae plant.
- Male, Female 28-40 years of age.
- Bachelor degree in MIS, Computer Sciences or any related fields.
- At least 5 years experience in IT Infrastructure or any related fields.
- Windows Server: 2012, 2019, AD, Microsoft Cloud Product, MS 365.
- Background in Microsoft security product (MS Defender etc) and Service Now.
- Good English communication.
- WORK LOCATION:
- On-site at TBSC Rangsit (ไทยบริดจสโตน รังสิต ).
- Address: Klongluang District, Pathum Thani.
- Working Hour: 8:00 AM to 5:00 PM.
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ส่งแจ้งเตือนงานใหม่ล่าสุดสำหรับผู้ดูแลระบบบริการลูกค้า
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