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ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Drive CRM Strategy: Own the end-to-end roadmap to boost Retention, Loyalty, and long-term engagement..
• Data & Personalization Master: Analyze customer behavior and manage churn risk to deliver personalized journeys at scale..
• Optimize CRM Ecosystem: Manage tools (Email, LINE OA) and Marketing Automation to ensure seamless, high-performing customer journeys..
• Actionable Insights: Track business impact (Retention, CLV, ROI) and engagement metrics, turning raw data into growth opportunities..
• Cross-functional Collaboration: Work closely with Marketing, Commercial, CX, and Digital teams to ensure a unified "Customer-Centric" approach..
• Key Performance Indicators (KPIs).
• Retention Rate: Increase the percentage of returning active members..
• CRM-Driven Revenue: Generate measurable sales through automated and personalized CRM channels..
• Member Engagement: Improve "Active Member" ratio and channel performance (Open/Click rates)..
• Who are we looking for?.
• Data-Driven & Business Mindset: You enjoy turning complex data into "Quick Wins" and long-term business growth (CLV)..
• CRM & Digital Tools Expert: Hands-on experience with CRM platforms, Marketing Automation (e.g., Salesforce), and LINE OA management..
• Customer-Centric Communicator: Passionate about seamless Omni-channel experiences and able to collaborate effectively across diverse teams..
• Entrepreneurial Sport Lover: A "Can-do" attitude, full ownership of your work, and the resilience to tackle new challenges..
• Working Details.
• Working Hours: Full-time (Office hours, public holidays off).
• Workplace: Decathlon Office, Bangna..
• DECATHLONIAN BENEFITS.
• Be a Shareholder: Exclusive annual options to invest in Decathlon s global success..
• Financial Security: Competitive salary, performance bonuses, and a Provident Fund (starting from your first full month)..
• Health & Wellness: Comprehensive group insurance (Life, Health, and Dental)..
• Perks: Generous employee discounts on all your favorite gear..
• Deep Growth: A learning environment where you can make a real impact, with career opportunities both locally and globally..

ทักษะ:

Social media, Sales, Data Analysis, English

ประเภทงาน:

งานประจำ

• Support marketing activities for property resale and leasing campaigns.
• Create, update, and manage marketing content across digital channels and CRM platforms.
• Maintain and update customer databases, ensuring data accuracy and completeness.
• Manage customer inquiries through email, social media platforms, and telephone communications.
• Conduct outbound calls to prospects and clients as required.
• Coordinate with internal teams and external stakeholders to support marketing and sales initiatives.
• Prepare regular reports and analyze customer and marketing data using Excel.
• Utilize Pivot Tables and other analytical tools to identify trends and provide actionable insights.
• Monitor customer interactions and support CRM activities to improve customer experience and retention.
• Assist in administrative and operational tasks related to marketing and customer service functions.
• Bachelor's degree in Marketing, Business Administration, Communications, Real Estate, or a related field.
• 1-3 years of experience in marketing support, CRM, customer service, or a related role.
• Experience in the real estate industry is an advantage.
• Strong customer service and communication skills.
• Proficiency in Microsoft Excel, including Pivot Tables and data analysis functions.
• Good analytical and problem-solving skills.
• Strong command of English, both written and spoken.
• Ability to manage multiple tasks and work effectively in a fast-paced environment.
• Proactive, organized, and detail-oriented.

ประเภทงาน:

งานประจำ

• Operate online content development & media planning based on marketing issues
• Operate owned media strategy, brand site/Official SNS account/membership site
• Operate paid media strategy, Display AD/SEO/SEM/OTV in platform
• Operate earned media strategy KOL/ Affiliate /social listening
• Operate creativity campaigns in the focus channels based on marketing issues
• Collaborative work with internal marketing/research/creative team
• Negotiate with brand/digital agency
• Set KPI/ROI of own tasks with the leader/manager follow-up.
• Operate trial & repeat user for D2C website, focus on category entrance and repeat%
• Develop & maintain customer segmentation: VIP members, loyalty members
• Consumer analysis: Contact point analysis, RFM analysis, UI/UX analysis
• Set KPI/ROI of own tasks with leader/manager follow-up.