เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Finance, Compliance, Excel, German, English

ประเภทงาน:

งานประจำ

• Corporate Group Insurance - premium borne by company.
• Provident Fund Scheme - employer & employee contributions.
• Annual health checkup - cost borne by company (once a year; conditions apply).
• Flexible Work Arrangements - various ways to work, to fit employees' needs.
• EAP - free and confidential counseling, online work-life resources.
• Employee networks - Diversity, volunteering, - various activities to participate.
• Primary caregiver & non primary caregiver leave - more than statutory requirement.
• Your key responsibilities:
• Establish new relationships with targeted MNC clients in Thailand and Vietnam by tying in their banking requirements with DB's various product offerings, The client segment focusing on German/Austria/Swiss clients with relationship with DB at global level, aiming to be the Global House Bank (GHB) for the clients.
• Ensure that both existing and prospective clients are fully updated on product trends and regulatory changes affecting Cash Management, Trade Finance as well as Fixed Income and Currencies.
• Strengthen the relationship with the Regional/Global Relationship managers and engage with their clients regional/ global headquarters with product and regulatory updates.
• Work with Global and Local Credit Risk Management Teams for the maintenance and setup of existing / new credit facilities.
• Execute regional initiatives, directions and targets for GHB in the local market.
• Ensures alignment of our client portfolio with current regulatory and compliance requirements, and timely escalation of significant financial or non-financial risk matters.
• Your skills and experience:
• Minimum 5 years of experience in financial industry, and at least 2 years of experience in Corporate Bank.
• Must have relationship management or sales background.
• Detailed knowledge of corporate banking products and markets.
• Proven excellent customer relationship skills.
• Articulate and fluent in English and German, both in oral and writing (fluent in Thai Language is good to have).
• Great presentation skills.
• Education/ Qualifications.
• Academic Degree and/or MBA holder.
• How we'll support you:
• Flexible working to assist you balance your personal priorities.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.
• Training and development to help you excel in your career.
• About us and our teams:
• Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
• Deutsche Bank & Diversity.
• Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
• We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
• Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

ประเภทงาน:

งานประจำ

• Expand business with existing and prospective clients by acting as focal point of contact for corporate and commercial clients and conduct on-going monitoring of clients under their portfolio.
• Develop / execute marketing plans to achieve assigned business targets.
• Preparation of credit proposals and related analytical support including handling post approval work process to ensure speedy turnaround.
• Work closely with product partners to cross sell financial products of the UOB Group.
• Master s degree in Business, Accounting, Engineering, Law or Science.
• At least 3 years of commercial banking experience and good sense of business can apply.
• Strong analytical skills and knowledge of Financial Accounting.
• Good selling and client relationship skills.
• Highly motivated.
• For further Information about UOB Thai and career opportunities.
• Only shortlisted candidates will be notified..
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank s policy.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Service-Minded, Problem Solving, IC License

ประเภทงาน:

งานประจำ

• เป็นที่ปรึกษาทางการเงิน ให้คำแนะนำและเสนอขายผลิตภัณฑ์ธนาคาร (กองทุน / ประกัน / เงินฝาก / หุ้นกู้).
• ขยายฐานลูกค้ารายใหม่ และรักษาความสัมพันธ์กับลูกค้าเดิม.
• กำหนดกลยุทธ์ในการสร้างและรักษาความสัมพันธ์ที่ดีกับลูกค้า เพื่อสร้างและรักษาฐานลูกค้า.
• รับข้อเสนอแนะจากลูกค้าและแนะนำแนวทางในการพัฒนาบริการและผลิตภัณฑ์ในอนาคต.
• วุฒิการศึกษาระดับปริญญาตรี สาขาบริหารธุรกิจ, การเงินและการธนาคาร, เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานในสถาบันการเงินต่างๆ.
• มีใบอนุญาตประกอบอาชีพสำหรับผู้แนะนำการลงทุน (IC License).
• มีใบอนุญาตนายหน้าประกันชีวิต (นช.), ใบอนุญาตนายหน้าประกันวินาศภัย (นว.).
• มีความรู้ด้านการลงทุนประเภทต่างๆ.
• มีมนุษยสัมพันธ์ที่ดี สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า..
• ลาพักร้อน 15 วันต่อปี.
• ค่ารักษาพยาบาล และตรวจสุขภาพประจำปี.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• เงินช่วยเหลือกรณีพิเศษ.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Coordinate, Compliance, Finance, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Manage relationship with Krungthai corporate clients with annual sales more than 1,000 ML per years.
• Manage business relationship with Krungthai clients and offer the integrated financial solution under. customer needs understanding in order to enhance client profitability.
• Co-analyze the Client needs, credit facilities, associated risk and company status to develop the financial solution proposition under asset quality management.
• Coordinate with the related departments in marketing and servicing the clients.
• Perform the closely credit monitoring client abilities in compliance with the bank policies or guidance.
• Bachelor s or Master s degree in Business Administration, Finance, Accounting, Economics, Banking and Finance or related fields.
• At least 4 years experience in relationship manager in Corporate banking, credit officer, corporate finance, sale and marketing are valuable.
• Knowledge of industry analysis, financial instruments,.
• Excellent English, reading and writing.
• Excellent interpersonal skill, problem solving skill, self-motivated, achievement oriented and integrity.
• Contact Person:
• ผู้สมัครสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือกรุ๊ปเลือด ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของข้าพเจ้าแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย".

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Project Management, Business Development

ประเภทงาน:

งานประจำ

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ทักษะ:

Power point

ประเภทงาน:

งานประจำ

• Recruit team manager for fulfill and strengthen the bench plan of Management Team and Crew Members for new store opening in district and coach and provide.
• Support to Restaurant General Manager in existing stores for fulfilling manpower planning and seeking new recruiting channels and tools.
• Monitor manpower and analyze the root cause of turnover of Crew Members at stores level for which one is the big issues to plan for Field HR visits and create action plan for making it stick.
• Conduct the class of Organization Overview Course for new comer of Management Team and Assistant Restaurant Manager.
• Take lead and organize various conventions and activities by building people capabilities through staff party, manager s conference, forum, convention and otheractivities as assigned by supervisors.
• Coach Team Manager to be People Manager through store visit, Restaurant general manager monthly meeting, Assistant restaurant general manager meeting.
• Monitor and reinforce Restaurant general manager to conduct Yummy Homey Home Program effectively by hitting program objectives.
• Monitor and focus on the Best Crew Members of the month in quota of each store.
• Ensure Customer Mania gifts, Long Service award, Birth Day Gift is executed well in stores and drive company culture through HR activities, training session etc.
• Involve with disciplinary team in critical disciplinary issues.
• Conduct Great Place to Work Program for building Team Managers become stronger leader in heart leadership.
• Advice Operations team (Regional Coach / Area Coach / Management team) on human resources issues to ensure employee satisfaction.
• Set up effective communication channels with stores such as newsletter, PR, announcement etc.
• Operation training.
• Bachelor s degree or higher in related field.
• Operation training skill and F&B experience is a must.
• Minimum 5 years of experiences in HR management.
• Computer literacy in MS Office especially in Power Point.
• Enjoy working personally and travel upcountry is required.
• Be able to and familiar with working on weekend.
• Having personal car is required.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Management

ประเภทงาน:

งานประจำ

• Manage the sales team and distributors in an assigned area to deliver sales target.
• Ensure good performance of the sales force in field operations in terms of sell-in, sell-out, distribution coverage, product merchandising, sales call effectiveness. Ensure the team reach a satisfaction in productivity, quality, customer-service standards..
• Plan, allocate and cascade the sales target and routing to each sales representative. Always on-field to monitor during the month and ensure the target achieved..
• Lead to maintain and expand customer base in the responsible area. Able to help sales representative to resolve problems and unlock the new opportunities..
• Ensure the visibility/activity in place, communicated to customers in timely manner and aligned with country plan and resources allocation..
• Co-ordinate with internal business support such as chef, Marketing and related functions in order to ensure smooth and efficient operations to support the business growth plan..
• Accomplish all required reports/feedback to RSM HORECA on a regular basis in order toupdate and/or elevate issues to higher management..
• Manage, develop, coach & motivate the team to deliver aggressive sales growth targets and build sales talent pipelines..
• At least Bachelor degree..
• Minimum 5 years of Sales Supervisor. Minimum 2 years of Sales Manager..
• Experience in managing sales force.
• Experience in working in a matrix organisation..
• Team leadership, strategic thinking, entrepreneurship, passion to win..
• Good English communications.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Marketing Strategy, English

ประเภทงาน:

งานประจำ

• Drive and deliver yearly business results.
• Lead category strategy development & guideline and Co-developed innovation launch with marketing team since campaign development, financial P&L, channels & activation plan, pack, price, promotion suggestions.
• Provide a detailed analysis of actual sales vs forecast result and propose the rolling channel or action plans to the management..
• Work jointly with marketing team to assess category opportunities and analyze competitor and channel behavior for the annual plan, forecast and identify areas of opportunity..
• Plan, execute and evaluate options jointly with CBD (Key Account Managers and BD) for tailor made activities to enhance retailers' commitment and integrating support plans.
• Communicate to the CBD and retail partner team on any marketing/trade marketing initiatives to ensure smooth operation during implementation..
• Development category specific to each channel and customer, lead the development and execution of category plan, category JBP, D4R and D4C.
• Managing and optimizing category investment, BMI, CCP to achieve turnover with optimal investment..
• Essential Experience/Skill/Knowledge:
• Bachelor s or Master s degree in job related field..
• Minimum 5 years of trade marketing, categoryanalyst or any related role in FMCG environmentexperiences will be advantage..
• Strong customer marketing know-how as a base to deliver relevant and important inputs to marketing, CBD (including field force), finance and planning teams..
• Able to synthesize various data inputs to shape strategy and executable actions..
• Working knowledge of data visualization and report software (Tableau, PowerBI, Nielsen Retail Index) and Microsoft Office Applications (Excel, PowerPoint)..
• Excellent in English and Thai.
• Good in presentation, alignment and negotiation..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Research, Safety Management, Coordinate

ประเภทงาน:

งานประจำ

• Support R&D Operations Manager in driving operational excellence at site to ensure consistency, simplicity and duplication and varied processes across different R&D groups at site..
• Excellent driving on SHE agenda in the R&D.
• Drive shipment agenda and customs clearance at the R&D.
• Ensure the smooth and efficient operations of shipping and receiving procedure..
• Responsible for coordinating the activities of employees engaged in material handling, shipping, storage and transportation with shipping-agent and R&D..
• Involve driving new improvement initiatives that will drive further continuous improvements for R&D in Minburi and Rama 9.
• KEY ACCOUNTABILITIES.
• Shipping coordinator.
• Support the R&D Operations manager and Site R&D Management in delivering shipment for R&D.
• Safety management for R&D..
• Driving Safety procedure effectively..
• Excel in Safety professional level and strong relationship..
• A Shipping Coordinator job is very varied and relies heavily upon good organisational and administrative skills and will include responding to customers or shippers questions or in some cases complaints.
• Coordinating with R&D and shipping-agent for customs clearance process.
• Coordinating with R&D and Finance for Cash advance duty fee and invoicing process.
• Providing routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct location..
• Negotiate rates with suppliers such as carriers, warehouse operators and insurance companies and prepare tariffs for customers, ensuring the require profit margins as directed by the company are achieved..
• Preparation of invoices ensuring shipping costs are calculated accurately and passed onto customer.
• To develop and manage the procedure for R&D.
• SKILLS/EXPERIENCE.
• Education: At least first degree level: In Safety professional, Accounting administrative or shipping related.
• Profile:
• Pays attention to detail, has an understanding of the basic accounting processes involving quotes and invoicing. Previous experience within other areas of Shipping would be an advantage, but being able to demonstrate good communication skills, being able to work within a team and an understanding of commercial enterprise may be sufficient..
• Will be educated to degree standard or have experience working in a customer focused role within the shipping industry..
• Min 5 years proven experience in the following areas:
• Understanding and experience in holist.
• Understanding of commercial enterprise and be familiar with basic accounting..
• Have good reasoning skills and be able to analyse data and prepare reports reflecting findings and advise on strategic direction in relation..
• Strong negotiations skills are also needed and the ability to influence others..
• Be required to work with industry standard computer packages such as Microsoft Word, Excel, and PowerPoint..
• Working with an international company.
• Experience in Implementing system and processes..
• Team leadership.
• Advanced communication skills and a proven ability to interact across a range of functions and external partners.
• Able to work with teams either reporting or not reporting effectively..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Budgeting, Data Analysis

ประเภทงาน:

งานประจำ

• Lead monthly sales planning process in responsible account/channel..
• Work with Customer Support Manager of each category by collecting data about Marketing activities, Customer insights and historical sales data and Account activities plan to generate volume planning & budget spending with assumptions to support company CD view..
• Prepare promotion input template for CG by ensuring promo creation in TPM are completed and align with data source (CAT plan, AC plan, Promo Brief) and get the approval ...
• Ensure all TPM promotion creation with On-Invoice discount are interfaced to SAP with data correcting in both customer, rate, period at material level then provide the WL2 sign off based on GACF control..
• Being the business partner of CD Channel leader in responsible channel/Account and get CD Channel leader to sign off and flag Risk and opportunity on the number of planned TO and CPP Spending.
• Work with CBD/CDF team to review and update the spend budget in TPM.
• Work with Sales and Customer on JDF (Joint Demand Forecast) and CPFR (Collaborative Planning Forecasting and Replenishment) order to improve the service level and have a good execution in store with no OOS..
• Monitor and track actual sales data vs forecast and trend to improve forecast accuracy and bias. Effectively analyze reasons of forecast error and take appropriate actions on forecasting quality improvement also avoid risk of stocks shortage and OOS (Out Of Stock) in the market.
• Get understanding on shopper behavior/trends in responsible channel via market visit, EPOS and 2nd Sales data analysis.
• Closely monitor relationship between trade spending and volume for effective budgeting planning and control.
• Jointly sets up an effective means of communication and integration of information between Customer planner SFA and Customer planner -SOP in the responsible category..
• Develop and publish key Sales analysis reports and forecast accuracy metrics..
• WHAT YOU WILL NEED TO SUCCEED.
• Bachelor's degree in supply chain, business, finance, or a related field..
• At least 3 years' experience in sales planning, forecasting, and budgeting, preferably in an ecommerce or consumer goods environment..
• Strong analytical skills with the ability to interpret data and trends effectively..
• Proficiency in data analysis tools and software..
• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams..
• Detail-oriented with a focus on accuracy and precision..
• Ability to adapt to a dynamic and fast-paced work environment..
• Strong problem-solving capabilities..
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Google Cloud Platform, System Administration, Network Administration, Microsoft Office, Software Development, English

ประเภทงาน:

งานประจำ

• enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
• Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
• Work Place: Chamchuri Square.
• Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
• Krung Thep Maha Nakhon 10330.
• Work Days: Ability to work flexible, 24x7, rotating shifts.
• Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
• Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
• Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
• Logging and Tracking the details of customer requests and problems as tickets.
• Identify the types, categories, severity, and urgency of the ticket.
• Provide technical/non-technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Control and follow up customer tickets in order to comply with customers Service Level Agreement.
• Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
• Act as a further escalation point for unresolved or escalated calls;.
• Route customer tickets to proper teams to follow up and handle (both internal and external) including.
• tracking the status of tickets until closure.
• Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
• Provide report to customer upon requests.
• Maintain and/or Update customer information in the Service Desk System.
• Participate and assist in driving knowledge management process.
• Others as assigned by Project Manager/Team lead.
• Male or Female, age not over 30.
• Bachelors Degree in Computer Science, Information Systems, or IT related fields.
• 1-2 years experience in IT helpdesk or Customer Service area.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Basic knowledge of Computer Hardware, Windows 10, and O365.
• Good Troubleshooting skills and Service mind.
• Good English communication skills.
• Able to work under pressure and time constrain.
• Able to work in shift and overtime.
• ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.

ทักษะ:

Coordinate, Finance, English

ประเภทงาน:

งานประจำ

• Provide strategic direction for the Cryptocurrency Wealth Management team, aligning activities with organizational goals.
• Develop and implement initiatives to enhance the overall customer experience.
• Work closely with and report to the Senior Customer Support Manager, ensuring alignment of Cryptocurrency Wealth Management strategies with broader customer support objectives.
• Collaborate on cross-functional initiatives to streamline support processes and enhance overall service quality.
• Oversee the team in building and maintaining strong relationships with VIP crypto customers.
• Ensure a deep understanding of customers' specific needs,goals, and preferences.
• Offer advanced technical assistance and troubleshooting for complex customer issues related to cryptocurrency wallets and trading platforms.
• Address escalated security concerns, providing guidance on best practices for safeguarding crypto assets.
• Ensure the team is well-versed in internal product features.
• Collaborate with relevant departments to provide customers with advanced insights and tailored recommendations.
• Oversee the team in assisting customers during market volatility or emergencies.
• Provide strategic guidance to help customers make informed decisions and manage risk effectively.
• Ensure the delivery of round-the-clock customer support, addressing urgent inquiries.
• Coordinate in-person meetings as necessary, excluding customer accommodations.
• Lead efforts to build and maintain a robust network of contacts in the cryptocurrency industry.
• Explore and evaluate potential customers and partnerships.
• Oversee the onboarding process for new VIP customers, ensuring a seamless transition and comprehensive understanding of services provided.
• Establish and monitor key performance indicators (KPIs) for the team.
• Implement strategies to continuously improve service quality and exceed performance targets.
• Bachelor's degree in a relevant field (Finance, Business, etc.).
• Minimum 5 years of experience in Customer Experience or related functions in management level.
• Extensive experience in cryptocurrency-related roles, particularly in wealth management.
• Strong English communication skills.
• Strong leadership and strategic management skills.
• Exceptional customer service and communication skills.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Telesales, Service-Minded, Thai, English

ประเภทงาน:

งานประจำ

• Responsible for making outbound calls on a daily basis using prospects' data provided, to hit the phone call and meeting number target.
• Report and communicate day-to-day progress, and update directly to the Lead of Sales Support/ Sales Support Coordinator.
• To achieve conversion KPI by keeping the high ratio of calls to meetings set.
• To work closely with the Sales Manager and Sales team to ensure leads generated are qualified and relevant for the business.
• Extract data to develop recurring reports.
• Support with reporting requirements by creating and maintaining data reports.
• Build and maintain dashboards to show results.
• Locating and fixing errors in reports.
• Handle telephone and email queries from potential Partner.
• Build relationships with colleagues and clients in a professional manner at all times.
• Updating prospects database on a day-to-day basis in our CRM and generating sales team report.
• Sending emails to prospects and leads.
• Bachelor s Degree in any majors.
• Proficiency and experience in Microsoft Office, specifically Excel and/or Google Sheets.
• Fluent in Thai and English languages.
• You should have experience in a similar role, i.e. telemarketing or customer service for a minimum of 2 years.
• Strong communication and excellent telephone manners You have lead management: Generate leads using cold calling, email, social media, and other relevant marketing channels.
• Can start to work immediately is plus.
• Only selected candidates will be contacted for further consideration.

ทักษะ:

Business Development, Thai, English

ประเภทงาน:

งานประจำ

• Fast career development in one of Thailand's fastest growing and best funded startups.
• Entrepreneurial company culture, quick decision making and chance to make a difference.
• International work environment in the heart of Thonglor.
• Health insurance on top of standard social security.
• Attractive opportunity for fresh graduates.
• About Property Scout.
• We are building a real estate transaction platform enabling a trusted buying, selling, and renting experience. Basically, it is a super-app for real estate combining a technology platform with the human touch of professional agents similar to Grab. Peers in other markets are Beike in China (USD 32bn in valuation with 550k agents on the platform), Loft and Quinto Andar in Brazil (USD 3bn and 5bn valuation), or Square Yards in India. Their success is an inspiration for us to build the leading property transaction platform across Southeast Asia.
• Our Thai-international co-founder team combines successful serial entrepreneurs (last company scaled to USD 150m in sales and 180 employees) with strong leadership and innovation expertise in the digital real estate space. We have raised a total of USD 7.8m in funding from international VCs and industry angel investors..
• Partnership Associate will play a pivotal role in onboarding partners onto our platform, ensuring they have a seamless experience and fostering strong relationships with them. Your responsibilities will include convincing partners to join our platform, explaining its features, and ensuring their satisfaction throughout the onboarding process. Additionally, you will collaborate with superiors to develop and implement Co Broker Relationship Management (CBRM) strategies. This position requires exceptional communication skills, attention to detail, and a proactive approach to maintaining partner relationships.
• Seamlessly onboard partners onto our platform, effectively communicating the benefits and features of our services.
• Convince prospective partners to join our platform through persuasive communication and tailored presentations.
• Maintain and enhance relationships with partners and co-brokers, fostering a collaborative and productive environment.
• Collaborate with superiors to develop CBRM strategies aimed at optimizing partner relationships and maximizing platform engagement.
• Perform additional duties and responsibilities as assigned by the Direct Manager.
• Open to hire fresh graduates with outstanding GPA and work experience in customer service and hospitality.
• At least Bachelor s degree.
• Must have excellent written and spoken Thai and basic English skills.
• High attention to detail, well-organized, coachable, talkative, motivative, adaptive, growth mindset, a sense of urgency, and a drive to get things done.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals & sales for millions of people across SEA with us!.
• Apply.
• Email: [email protected].
• Subject: Apply - Partnership Associate (Relationship Management) - [Your Name].
• Content: Please email your CV and answer the 3 questions below:
• Why are you interested in Property Scout and in the Partnership Associate position?.
• What is your biggest strength that you can bring to Property Scout?.
• What are your salary expectations?.

ประเภทงาน:

งานประจำ

• Oversee the onboarding for all SiteMinder labeled products and services to internal and external customers, with a primary focus on customers based in the Apac/Asia market.
• Be a Subject Matter Expert for training on SiteMinder labeled products. Have an in-depth understanding of the technology, the service you deliver, and the tools you use in order to mentor the Onboarding Analysts.
• Monitor and analyze your team's training sessions in line with your KPI's, to ensure ...
• Adopt and enforce the relevant processes, procedures and policies of SiteMinder's Onboarding Team to ensure a consistently high level of customer service. Where necessary identify shortfalls in the process and procedures and suggest process improvements.
• Ensure improved Onboarding success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Managing expectations for scheduling training and set-live dates in an assertive manner, ensuring that customers' training is completed effectively and on time.
• Ensure improved Onboarding Success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Help the team to provide value add information and advice to new customers.
• Managing expectations for scheduling training and set-live dates in an assertive manner.
• What you have.
• Strong team leadership/ mentoring skills.
• Account management experience.
• Ability to continuously identify and implement process improvements.
• Ability to identify and implement productivity and efficiency improvements.
• Ability to innovate and share with global community.
• Have the ability to oversee and correct employee's work, whilst still inspiring and motivating them.
• Analyze Dashboards and reports to create action plans for improvement and continuous improvement outcomes.
• Ability to deliver training sessions with a high level of energy, enthusiasm and customer engagement.
• Ability to operate across several computer platforms (Mac and Wintel) and common browsers (Firefox and Chrome).
• Takes ownership of Cases from end to end.
• Great capacity for customer interaction and conflict resolution.
• Experience working within an SLA and KPI driven environment.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid

ทักษะ:

Excel, Visio, Good Communication Skills, Thai, English

ประเภทงาน:

งานประจำ

• Front-to-back office operation business analysis and business processes review, redesign and optimisation.
• Transformational change across a financial services organization (core banking solution implementation, technology / digital integration, cost optimisation).
• Establishment of Shared Services Centre and outsourcing function.
• Enabling technology / digital implementations like RPA, and FinTech related solutions.
• Work closely with the engagement team, manager and client representative to deliver the projects.
• Act as the daily contact point for the clients.
• Preferred skills.
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across financial services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
• Strong MS Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation skills and group facilitation.
• Good communication skills in Thai and English.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• It will be an added advantage if you have basic competency in the following:
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate / Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Coordinating with Internal stakeholders related to the project to ensure all the task assignments are handled efficiently to be able to update the project progress to customer.
• Handling the administrative tasks according to customer request.
• Coordinate project management activities, resources, equipment and information between customer and Internal stakeholders, Cloud, Data Center Project Manager.
• Liaise with clients to identify and define requirements, scope and objectives.
• Act as the point of contact and communicate project status to all participants.
• Developing and maintaining filing systems to maintain project status records, prepare reports on weekly and monthly basis.
• Participate meeting with customer and internal team to provide updates on pending task and project status.
• Ad hoc responsibility: Perform additional duties as assigned to support the successful completion of projects.
• Any related task as assigned..
• A bachelor's degree in business administration or a relevant field.
• Proven experience in administrative positions; experience as a Project coordinate or Sales coordinator will be considered a plus;
• Good Computer skill (MS Office; Word, Excel (Pivot / V-lookup) and etc.)
• Excellent verbal and written communication skill.
• Proficient in English will be considered a plus;
• Strong client-facing and teamwork skills.
• Solid organizational skills, including multitasking and time-management.
• Good administrative, detail-oriented, and problem-solving skills.
• Current knowledge of industry trends and regulations.
• Office Time: จันทร์-ศุกร์ เวลา 08:30-17:30 วันหยุดตามปฏิทินบริษัท
• Working Location: อาคารเซ็นทรัลสีลม.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Call management
• Receiving all calls from customer within agreed repose time and log call in Help desk system
• Provide solutions to customers via phone
• Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner
• Problem management
• Provide remote diagnostic to customer system
• Monitor progress of calls
• Escalate call which exceed the Service Level Agreement criteria
• Reporting
• Prepare call log data for manage service report
• Maintenance of call log data
• Manage and document end user manual
• On-site service
• Provide engineering on-site service according to SLA.
• Maintain inventory of IT hardware and software
• IMACD (Install, Move, Add, Change, Delete)
• Others as assigned by Project Manager/Helpdesk Supervisor.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 3-5 year in service and support of Computer equipment, Network system, Infrastructure, IT Service management
• Knowledge in Windows Operating System,Microsoft Office, O365,Share point
• Ability to work flexible
• Good command of English would be advantage
• Service-mind and interpersonal skill is a must - Contract 1 Year.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Finance, Legal, Compliance, English, Mandarin

ประเภทงาน:

งานประจำ

• Developing and executing strategic plan which is in full alignment with other internal stakeholders both domestically, regionally or globally.
• developing and sustaining effective client relationships at appropriate levels in the client organisation.
• establishing yourself as a trusted advisor on cash and treasury management with clients.
• identifying cash/trade business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly.
• collaborating with implementation, client management and service teams to ensure consistently superior client experience.
• Strategy.
• Define Transaction Banking strategy and plan that is aligned with coverage and country strategy.
• Sit as member within in country ALCO forum to strategies the balance sheet planning and action which is relevant to Transaction Banking.
• Devise client level cash and trade strategy into GAM account plan and aligned with the coverage partners.
• Chart clients' treasury strategy and evolution roadmap.
• Define digitisation agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind.
• Create long term strategic and tactical client level strategy for assigned clients.
• Business.
• Own Transaction Banking's revenue and drive budget for the assigned portfolio.
• Drive OPAC conversion toward agreed levels and ensure pricing meets scorecard requirements.
• Drive healthy pipeline and closures through business origination activity.
• Lead RFP responses, client pitches and ensure successful conversions.
• Manage deal execution, maintain oversight on implementation, and ensure revenue realisation.
• Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management/trade finance solutions and services.
• Where you act as GTS/RTS role, ensure TB global sales engagement process is adhered to and this includes coordinating global/regional calling plan together with coverage team to map out and engage the key stakeholders, decision makers and influencers in the client organisation with relevant people within the Bank, own account plan commitment, client level RFP positioning strategy and drive business origination and win new cash/trade mandates thereby delivering on global/regional target.
• Ensure comply with internal policies, procedures, codes and applicable external laws and regulations.
• Processes.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes together with other functional heads incl. Finance, Legal, Compliance, Risk and Control.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Follow and comply with AML CDD policies and procedures where applicable.
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.
• Provide client-centric inputs to product teams to improve TB product delivery and update relevant PPGs/ Country Addendum.
• Establish highly disciplined sales team in adhering to global TB sales conduct requirements.
• Work closely with other functional heads including Finance, Legal, Compliance, Risk and Control in driving process efficiency.
• People & Talent.
• Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Products, TB Implementation and Client Management, Financial Markets and Cash & Trade Operations etc.
• Establish leadership credentials by coaching and mentoring team members.
• Provide relevant trainings to upskill sales and coverage teams, middle and back-office functions - together driving a high-performing and client-centric sales culture.
• Participate in industry forums to elevate market perception and increase awareness on latest corporate treasury trends and priorities.
• Be a role model and embed the Group's values and culture.
• Identify talent and Develop succession plan for TB.
• Risk Management.
• Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate escalation to relevant functional heads and group/country governance committees, as appropriate.
• Governance.
• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation.
• Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
• Anti-Money Laundering (AML) and all applicable money laundering prevention procedures (including Hornbeam/ Business Restriction Compliance).
• Client Due Diligence & Related Periodic Reviews.
• Client Suitability Standards.
• Treating Customers Fairly.
• Approval & review of Credit Applications.
• Maintain Documentary standards.
• Data Confidentiality.
• Cross-Border Policy.
• Sanctions.
• Environmental and Social Risk Management (ESRM).
• Anti-Bribery and Corruption (ABC).
• Gift and Entertainment.
• Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture including completion of mandatory e-learning in a timely manner.
• Regulatory & Business Conduct.
• Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group's policies, procedures and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct.
• Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively identify, escalate, mitigate and resolve risk and compliance matters.
• Take the initiative regarding regulatory, reputational and ethical matters for providing proactive advice to clients as identified.
• Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Key stakeholders.
• Internal.
• CCIB teams including GAM, RAM, FAM/CM in the country and other locations as appropriate.
• Global, regional and local TB stakeholders across Sales, Product, Implementation and DCDA team as appropriate.
• TB Cash and Trade Products, Implementation and Channels team as appropriate.
• Operations, Credit, Risk, Finance, Legal & Compliance team in the country as appropriate.
• Other CCIB products, where applicable, including Financial Markets, Leverage & Acquisition Finance, Project Finance, Financing Solutions, M&A and Industries team.
• External.
• Key Clients.
• Auditors and regulators where applicable, as advised by Compliance, Legal and Finance.
• Regulator.
• Third party partners, ie. Bank Alliance, Service Partner (incl. Fintech).
• Other Responsibilities.
• Embed Here for good and Group's brand and values in Thailand Transaction Banking.
• Our Ideal Candidate.
• Education ExperienceUniversity Graduate.
• Minimum of 15-18 years of relevant experience in serving business/commercial/corporate clients. Experience in Transaction Banking Product, Sales or Implementation is a plus.
• Training - Training for both compulsory and non compulsory related to Transaction Banking products, risk, sanctions, anti money laundering, etc.
• Membership - Participation in any of industry association, ie. Trade Association, Payments Association in the country is a plus.
• CertificationsRisk Management Certification.
• Any certification in International Cash Management (ACT Treasury) or Trade is a plus.
• LanguagesFluent in English and local language (Bahasa) both verbal and written.
• Any other language, ie. Mandarin is a plus.
• Role Specific Competencies.
• Business Markets/ Industry Knowledge.
• Business Performance Management.
• Operational Risk.
• Client Relationship Management.
• Planning: Tactical, Strategic.
• Customer Behaviour and Preferences.
• Knowledge of Product Lines.
• About Standard Chartered.
• We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• Visit our careers website www.sc.com/careers.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• Act as the VRF & Controls product champion by actualizing product vision and strategy.
• Bring expertise and deep knowledge of market needs, identify even unspoken pain points and problems, sense industrial and regulatory requirements and product-market trend therefore potential to drive product innovation sustainable way.
• Constantly evaluate and drive improvements in product strategy to expand sales growth and profitability.
• Research in-depth market and competitor movements on ongoing basis and articulate actionable implications.
• Lead ideation, solution creation and value positioning by leveraging technical acumen.
• Conduct competitor benchmarking to compare product specification and price positioning.
• Drive Product Portfolio Management (PPM) and Product Road Map (PRM) through optimal product mix and pricing strategies for profitable growth.
• Provide critical inputs into New Product Development (NDP) / New Product Introduction (NPI) programs through the preparation phase, Voice of Customer (VOC) collection, and pilot projects for successful product launch as a liaison between local teams, the Regional Head Quarter, and Head Quarter in South Korea for alignment.
• Represent the company in key industry forums and conferences.
• Develop and implement product launch plans for the RAC & CAC line-up in partnership with local country teams.
• Provide product related inputs for marketing collaterals such as manuals, catalogue, website, white paper etc.
• Provide key inputs for improving supply forecasting and Product Life Cycle management processes in alignment with the product strategy.
• Support daily operation for product related issues and proactively work with key stakeholders such as local Product Managers, Heads of each subsidiary, Pre-Sales, Area Sales Managers, Customer service, and Marketing.
• Are willing to travel 30% of time within Southeast Asia & Oceania and to Head Quarter in South Korea.
• Skills and Qualifications Have Master's Degree in Sciences or (Thermal/Mechanical) Engineering.
• Have over 5 years of relevant Product Management/ Development experience in the air conditioning industry, you are the "expert" in indoor climate solutions of today and future.
• Are equipped with business affinity and commercial mind-set to bridge technology, product feature, and customer benefit.
• Have experience in international, multi-cultural / multi-layered, dynamic environment.
• Are inquisitive, agile, daring to fail and learn from it.
• Are initiator, problem solver and creative thinker.
• Commit what you can deliver and deliver what you committed.
• Are structured and analytical.
• Are effective communicator with Business fluency in English.
• Skills and Qualifications