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ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
- ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
- ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
- ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
- โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
- ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Handle all incoming & outgoing documents for CS and ensure to process customer request within proper TAT.
- Sorting Type and verify the accuracy of customer s incoming documents and make outgoing call for incomplete documents.
- Coordinate with Ops-Registration team / Branch to request copy of bluebook per customer request.
- Coordinate with Ops-Application Storage to request copy of contract per customer request.
- Coordinate with Tax and Customer Repayment to request re-issue receipt, tax invoice per customer request.
- Change customer information ex. customer's billing address, registration address, telephone number, name surname or e-mail address follow by process & procedure.
- Check the accuracy of the customer data maintenance Ex. Change billing address, Change name, surname.
- Perform close job in CWC AS400 system for copy of bluebook & contract request after sending out document to customer.
- Re- issue billing & receipt and send to customer via fax, email mail per customer request.
- Update customer information from BAY.
- Coordinate and prepare required documents with relevant departments when a customer requests a legal entity conversion.
- Prepare document, check correctness for Operations Control within timeline.
- Coordinate with outsourced storage providers to manage and storage of customer documents.
- Check documents and request disposal process upon completion of the data retention period.
- Handle office supply purchasing and manage the procurement process for the Customer Service.
- For Admin Senior Staff will in-house monitoring for CS Admin & Regis Admin outbound to ensure service quality, prepare information for CS Monthly Report, withdraw consent, withdraw e-tax, e-bill per customer request.
- Education Background: Bachelor s degree in any field.
- ประสบการณ์ทำงานโดยรวม: At least 2 year Experiences in General Affair or Admin job.
- Knowledge: Have auto HP product knowledge.
- Skills: Interpersonal skill, Computer skill,Problem solving skill.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
- ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
- ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
- บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
- ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
- ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
- ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
- รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ..
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Digital Marketing, Market Research, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 , สามารถต่อรองได้
- Assist the MD, client service manager and team in providing support.
- Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
- Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
- Market research to support client's project and business.
- Carries out special and media event planning activities and arrangements as outlined by the supervisor.
- Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
- Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
- Assists with administrative duties.
- Support the projects being carried out by the company and team.
- Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
- Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
- Background in Marketing, Communications, PR, and/or Digital media is plus.
- Solution-oriented.
- Proficient on the computer.
- Positive attitude, Reliable, & Flexible.
- Bilingual in English and Thai.
- Willing and open to learning.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Automation, Chemical Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿22,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ตำแหน่ง: Foreman (Site Service Supervisor) ชลบุรี ระยอง.
- วัตถุประสงค์ของตำแหน่ง.
- ควบคุมและบริหารงานบริการหน้างานให้เป็นไปตามแผนงาน มาตรฐานคุณภาพ และข้อกำหนดด้านความปลอดภัย พร้อมประสานงานระหว่างลูกค้า ผู้รับเหมา และหน่วยงานภายใน เพื่อให้งานแล้วเสร็จตามเป้าหมายและสร้างความพึงพอใจสูงสุดให้กับลูกค้า.
- ควบคุม ดูแล และติดตามการปฏิบัติงานของผู้รับเหมาให้เป็นไปตามขอบเขตงาน (Scope of Work) ที่ได้รับมอบหมาย.
- วางแผนและจัดตารางการเข้าปฏิบัติงานของทีมงานและผู้รับเหมาให้สอดคล้องกับแผนงานและความต้องการของลูกค้า.
- ประสานงานกับลูกค้าเพื่อรับทราบรายละเอียดงาน นัดหมายวันเข้าปฏิบัติงาน และติดตามความคืบหน้าของโครงการ.
- พาผู้รับเหมาเข้าตรวจสอบหน้างาน (Site Survey) เพื่อรวบรวมข้อมูลสำหรับการประเมินราคาและวางแผนการดำเนินงาน.
- ตรวจสอบความพร้อมของวัสดุ อุปกรณ์ เครื่องมือ และกำลังคนก่อนเข้าปฏิบัติงาน.
- ควบคุมคุณภาพงานให้เป็นไปตามมาตรฐานบริษัทและข้อกำหนดของลูกค้า.
- แก้ไขปัญหาเฉพาะหน้าที่เกิดขึ้นระหว่างการดำเนินงาน พร้อมหาแนวทางป้องกันไม่ให้เกิดซ้ำ.
- ควบคุมดูแลให้ผู้รับเหมาและทีมงานปฏิบัติตามกฎระเบียบด้านความปลอดภัย (Safety) และข้อกำหนดของสถานที่ปฏิบัติงาน.
- ตรวจรับงานและสรุปผลการดำเนินงาน พร้อมจัดทำรายงานความคืบหน้าและรายงานปัญหาที่เกิดขึ้น.
- ประสานงานกับฝ่ายจัดซื้อ ฝ่ายวิศวกรรม ฝ่ายขาย หรือหน่วยงานที่เกี่ยวข้อง เพื่อสนับสนุนการดำเนินงานให้เป็นไปอย่างราบรื่น.
- ติดตามและประเมินผลการทำงานของผู้รับเหมา รวมถึงให้คำแนะนำเพื่อพัฒนาคุณภาพงาน.
- ดูแลเอกสารที่เกี่ยวข้องกับงาน เช่น ใบอนุญาตเข้าทำงาน (Work Permit), รายงานหน้างาน, เอกสารส่งมอบงาน และเอกสารความปลอดภัย.
- วุฒิการศึกษาระดับ ปวส. ขึ้นไป สาขาช่างไฟฟ้า ช่างกล โยธา อุตสาหการ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ควบคุมงานหน้างาน งานบริการ หรือบริหารผู้รับเหมาอย่างน้อย 2-5 ปี.
- สามารถอ่านแบบและเข้าใจรายละเอียดงานทางเทคนิคได้.
- มีทักษะการวางแผนงานและบริหารจัดการหน้างาน.
- มีทักษะการสื่อสารและการประสานงานที่ดี.
- สามารถแก้ไขปัญหาเฉพาะหน้าและตัดสินใจได้อย่างเหมาะสม.
- สามารถเดินทางไปปฏิบัติงานต่างจังหวัดหรือทำงานนอกเวลางานได้ (หากจำเป็น).
- มีใบขับขี่รถยนต์และสามารถขับรถได้.
- หากสนใจสามารถส่งประวัติเข้ามาได้ที่.
- Plusmax Engineering Co.,ltd.
- Email: [email protected] / [email protected].
- Line: 0824594565 (เบอร์แอดไลน์ได้) Tel.0824594565.
ทักษะ:
Analytical Thinking
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support the execution of ITSM processes, including Incident, Problem, and Change Management.
- Ensure accurate logging, tracking, and follow-up of service tickets in ITSM tools.
- Assist in coordinating Change Advisory Board (CAB) activities including scheduling, documentation, and follow-ups.
- Monitor service performance against defined SLAs and escalate risks.
- Support daily infrastructure and cloud operations activities.
- Coordinate with internal teams and vendors for issue resolution.
- Prepare service performance reports and maintain documentation.
- Support continuous improvement initiatives and maintain SOPs.
- Timely and accurate execution of ITSM processes.
- Proper documentation and tracking of service activities.
- Effective coordination between teams and vendors.
- Timely escalation of service risks and issues.
- Bachelor s degree in Information Technology, Computer Science, or related field.
- 3-5 years of experience in IT operations, infrastructure support, or ITSM.
- Basic knowledge of ITIL framework.
- ITSM knowledge and tool familiarity (e.g., Freshservice).
- Basic infrastructure and cloud understanding.
- Strong communication and coordination skills.
- Analytical thinking and problem-solving.
- Attention to detail and process adherence.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Electrical Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿17,000 - ฿22,000, สามารถต่อรองได้
- Install and commission automated packaging machines at customer sites.
- Test machine functionality and performance after installation.
- Diagnose and troubleshoot electrical and mechanical issues.
- Provide after-sales technical support and on-site service.
- Perform preventive and corrective machine maintenance.
- Handle machine assembly, adjustment, and mechanical servicing.
- Prepare service reports and technical documentation.
- Travel internationally as required for customer support and installations.
ประเภทงาน:
งานประจำ
เงินเดือน:
฿21,000 - ฿23,000, สามารถต่อรองได้
- Location: Panjit Tower, Thonglor (BTS Thonglor Exit 3)
- Working schedule: 10:00 AM - 7:00 PM, 5 days per week, with 2 days off (not always on weekends or public holidays)
- Salary: 21,000 - 23,000 THB + monthly KPI bonus up to 4,000 THB
- About PropertyScout
- We're building the future of real estate in Thailand - a fully digital, AI-powered transaction platform that connects 6,000+ agents & agencies with 12,000+ clients every month. Backed by THB 300M+ in VC funding from top global investors, we re scaling fast with over 5,000 transactions closed per year and the most 5-star reviews in the market.
- Why Join Us
- Work with international tenants and clients in a dynamic real estate environment
- Friendly and collaborative team culture with a supportive working atmosphere
- Opportunity to grow in the property management industry and gain hands-on experience
- Join a fast-growing property management company with strong market presence
- Build and maintain relationships with tenants and landlords for after-sales services
- Manage daily tenancy and property management tasks, including check-in and check-out coordination
- Assist clients with requests and provide solutions to property-related issues
- Manage complaint handling and resolve disputes between tenants and landlords professionally and efficiently
- Maintain ticketing and task management through the CRM system
- Prepare and organize documents related to tenancy management
- Gather information and coordinate internally to resolve issues
- Report progress, issues, and outcomes to the supervisor
- Promote the company s property management services when appropriate
- Support general office administration and tasks assigned by the supervisor
- Bachelor s degree in any field (Hospitality Management is a plus)
- Strong communication skills in both English and Thai (written and spoken)
- Positive attitude, energetic, and eager to learn and comfortable dealing with customers and handling complaints professionally
- Strong interpersonal and customer service skills
- Able to work independently and follow operational guidelines
- Detail-oriented with a strong sense of urgency
- Hands-on and proactive with a problem-solving mindset
- Experience in property, real estate, or customer service is an advantage
- Fresh graduates with strong customer-facing experience (internship/part-time) are welcome to apply
- Annual leave (based on company policy and job level)
- Training and career development opportunities
- Language allowance (subject to company policy)
- Monthly team activities / company gatherings
- Group health insurance
- How to Apply
- Please submit your CV through the platform or contact our HR team directly.
- Email: [email protected]
- Call: 09- --- -054.
ทักษะ:
Finance, Accounting, Docker
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ตรวจสอบมาตรฐาน กำกับดูแล และบริหารจัดการด้าน IT Service Management.
- บริหารจัดการเหตุการณ์สำคัญ (Major Incident) พร้อมประสานงานกับทีมที่เกี่ยวข้องเพื่อแก้ไขอย่างรวดเร็ว.
- ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
- ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
- บริหารจัดการกระบวนการด้าน IT Service Management (Incident, Problem, SLA).
- ประสานงานร่วมกับทีมต่าง ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
- วิเคราะห์ปัญหาเชิงลึก (Root Cause), จัดทำรายงานประสิทธิภาพการให้บริการ และเสนอแนวทางพัฒนาให้ผู้บังคับบัญชาและกลุ่มธุรกิจที่ได้รับมอบหมาย.
- ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
- มีประสบการณ์ด้าน IT Service Management อย่างน้อย 5 ปี.
- ใช้งานเครื่องมือ ITSM เช่น ServiceNow, Jira Service Management, BMC Remedy, FreshService, SolarWinds Service หรือเทียบเท่า.
- เข้าใจพื้นฐานระบบที่เกี่ยวข้องกับกระบวนการธุรกิจ เช่น Finance, Accounting, Sales, Logistics.
- มีความรู้ด้าน IT Infrastructure (System / Network / VM / Docker / DevOps - พื้นฐาน).
- มีทักษะวิเคราะห์ปัญหา Hardware / Software / Network.
- มีทักษะสื่อสารภาษาอังกฤษ ประสานงาน และทำงานเป็นทีม.
- มองภาพรวมธุรกิจได้ดี กระตือรือร้นและพร้อมเรียนรู้สิ่งใหม่ ๆ.
- Contact Information:-.
- K. Nanchanok (Recruiter)
- Email: nanchanok.r @thaibev.com.
- Office of Human Capital
- Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- Working Location and address: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110
- MRT QSNCC Station Exit 1.
ทักษะ:
Project Management, Multitasking
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop strategic plans and departmental goals aligned with the organization s overall objectives.
- Manage all departmental projects to prioritize effectively and ensure optimal utilization of resources.
- Establish and enhance project management standards and frameworks (Project Governance & Framework) to ensure systematic and high-quality execution.
- Program & Risk Management.
- Lead and oversee large-scale or complex projects to ensure completion within budget and timelines.
- Analyze and manage strategic risks, developing proactive mitigation plans to address issues promptly.
- Verify that completed projects deliver measurable business outcomes, such as increased revenue or cost reduction.
- People & Stakeholder Management.
- Lead and mentor the project management team, continuously developing their capabilities to achieve high performance.
- Enhance employee competencies and service standards to align with the organization s business objectives.
- Collaborate with senior executives and cross-functional teams to ensure strategic alignment and decision-making consistency.
- Oversee resource allocation, performance evaluation, and professional development within the team.
- Reporting & Decision Support.
- Monitor project and portfolio progress, providing regular status updates to senior management.
- Analyze data and provide strategic recommendations to support informed business decision-making.
- Perform other duties as assigned to support the organization s strategic initiatives.
- Bachelor s degree or higher in Bachelor s degree in Business Administration, Management, Engineering, Economics, or other related fields..
- At least 7-10 years of experience in strategic project management or PMO leadership.
- Proven track record in managing large-scale projects related to business process transformation or new technology development.
- Experience in the energy, retail, or logistics industry will be considered an advantage.
- At least 10 years of experience in managing a training team or service development projects..
- Experience in retail, restaurant, petroleum, or nationwide service businesses will be an advantage..
- Strong multitasking, leadership, and team management skills.
- Ability to think strategically and systemically, with a strong connection between operations and business strategy.
- Must be legally eligible to work in Thailand.
- Willingness to travel upcountry when required.
ทักษะ:
Finance, Legal, Procurement
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Advise deal teams on shaping of the business opportunity within the transaction.
- Work with finance, solution and commercial teams to identify and manage issues across the transaction and architect workable solutions.
- Work with deal teams to develop effective negotiating strategies.
- Form part of the negotiation team and lead the legal negotiations to conclude the contractual documents.
- Manage the escalation process for key legal and commercial risks.
- Prepare and provide briefings to legal and business approvers, and other stakeholders.
- Minimum 4 years post-qualifying experience.
- Admitted to the Thailand Bar.
- Experience in relevant complex commercial transactions that demonstrates a high degree of transactional responsibility required.
- Previous experience in a law firm or in a fast-paced corporate legal group for an IT services vendor would be advantageous in performing this role.
- Understanding of and experience in Thai Government procurement desirable.
- Intellectual curiosity to continuously learn about new technologies and market trends and an ability to adapt to rapidly changing services and offerings including identifying and managing new risks as they arise.
- Resilient under high pressure; able to balance between moving a deal forward and maintaining objectivity about the soundness of the deal and compliance with Accenture principles and standards.
- Demonstrated ability to lead the legal support for complex systems integration, outsourcing and technology transactions. Experience in Gen/Agentic AI, SaaS or cloud transactions would be a bonus.
- Demonstrated business/commercial acumen.
- Solutions orientated mindset with the ability to structure client transactions to be most advantageous from a legal and business perspective ( thinking outside the square ).
- Strong negotiation skills with a proven ability to lead contract negotiations and to deal directly with senior client counsel and negotiating teams.
- Confidence in working and communicating with all levels of management.
- Innovative mindset and not constrained by how things are typically done.
- Ability to oversee, counsel, guide, train and support other members of the legal team, and manage external legal support.
- Ability to independently manage drafting, reviewing and negotiating transactional documents and correspondence on a range of transactions.
- Demonstrated ability to effectively collaborate as part of a broader and diverse team.
- Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
- About Accenture.
- Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
ทักษะ:
Microsoft Office, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree from an accredited college or university is required.
- Industry-recognized local and international professional security certifications are a plus.
- Minimum of 5 - 10 years of relevant security experience or equivalent in private, government, or security forces.
- Minimum of 3 years experience working directly with Corporate Security functions.
- Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
- Preferred Skills.
- Excellent organization, analytical, and communication skills.
- Calm under pressure and ability to provide clear guidance and direction during stressful situations.
- Rapport and influence building skills.
- Stake Holders management and relationship building.
- Excellent customer service.
- Uncompromised ethics and integrity.
- Ability to learn quickly and to multitask; be adaptable and flexible.
- Able to pivot quickly between projects and priorities and meet time sensitive deadlines with effective time management skills.
- Must be able to work with and protect highly confidential information.
- Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
- Ability to analyze operational data and summarize for leadership to make informed decisions.
- Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
- Language skills preferred.
- ASIS CPP, PSP, and CPI are considered a plus.
- Responsibilities/Accountabilities: Security Management: Foster security culture and awareness. Apply broad security risk management knowledge, understanding policies, procedures, and frameworks to enable business operations activities. Contribute / implement security strategy, plans, procedures, and controls.
- Identify, anticipate, assess, and help resolve complex business challenges where collaboration and cooperation between individuals is often needed to affect the solution. Conduct threat, vulnerability and risk assessments. Cultivate, build engagement / relationships with internal and external stake holders including vendors, industry organizations, law enforcement and other related government agencies.
- Establish near term goals and provide input to longer term goals within the area of responsibility. Maintain awareness of relevant regulations and decisions. Ensure GP&S s guidance and response actions align with Accenture s policies.
- Crisis Management, Risk Intelligence, Event Monitoring, and Employee Notification: As SME (crisis and emergency management) serve as a key contact for internal and external stakeholders. Deal with difficult and sensitive situations appropriately and confidentially. Manage incident notifications and security assessments by vendors to ensure timely receipt of information and analysis on events which could impact Accenture s facilities, people, or operations.
- Oversee the dissemination of such information to Accenture leadership and coordinate any messaging to employees. Serve as the primary point of contact for escalations from the Regional Protective Services (RPS) and Accenture Security Operations Center (ASOCs).
- Personnel Security: Support and deputize for the Employee Assistance Officer on Behavioral Threat Assessment Teams (BTAT). Support employees/contractors/clients affected by internal / external security incidents. Support and assist the GP&S Intelligence team in conducting and disseminating threat assessments for domestic and international operations.
- Support security awareness training. Support executive protection and event security management. Cultivate and build engagement/relationships with internal and external stakeholders, including vendors, industry organizations (OSAC, ASIS, etc.), law enforcement, and other government agencies.
- Develop, collaborate and maintain strategic relationships with Employee Assistance Office, Employee Relations, Legal, HR, Workplace, IT, Travel, and local leadership.
- Other requirements: You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates.
- The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership stat.
- About Accenture.
- Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
ทักษะ:
Legal, Safety Management, Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Primary point of contact for individual emergency calls from the GP&S SOC for the APAC region.
- Some of these calls will need to be handled exclusively by GP&S and others may need additional support teams to assist, such as Employee Relations.
- Primary escalation path for relevant incidents raised through our partners, such as Employee Relations, Human Resources, or Workplace.
- Develop training plans for GP&S and Accenture partners to ensure collective readiness and clear lines of responsibility when handling relevant crises.
- Lead the Behavioral Threat Assessment Team (BTAT) training and operations across the APAC region.
- Develop and maintain strategic relationships across Employee Relations, Legal, HR, Workplace, IT, Travel, etc.
- Maintain accurate reporting records to track trends and identify which incidents may require additional support/resources.
- Work directly with GP&S s Regional Protective Services Managers to ensure they are informed and properly supported for employee crises taking place in their respective regions, especially those that could have broader impact on our facilities security posture.
- Ensure GP&S s guidance and response actions are aligned with Accenture s Policies.
- Bachelor s degree in security & safety management, Risk Management, Crisis Management, Organizational Leadership, Behavioral Science, or relevant field.
- Minimum of 10 years experience working in emergency response/crisis management, and at least 5 years of working with behavioral threat assessment and management.
- Minimum of 3 years experience working directly with corporate support functions such as Human Resources, Legal, Workplace, etc.
- Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
- Preferred Skills.
- Excellent organization, analytical, and communication skills.
- Calm under pressure and ability to provide clear guidance and direction during stressful situations.
- Rapport and influence building skills.
- Stake Holders management and relationship building.
- Excellent customer service.
- Ability to learn quickly and to multitask; be adaptable and flexible.
- Ability to adhere to timelines and deadlines with effective time management skills.
- Must be able to work with and protect highly confidential information.
- Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
- Ability to analyze operational data and summarize for leadership to make informed decisions.
- Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
- Language skills preferred.
- APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
- Other requirements: Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required. Ability to travel 25% of the time. You will also have opportunities to hone your functional skills and expertise in an area of specialization.
- We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.
- Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
- About Accenture.
- Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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