เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Electronics, Thai, English

ประเภทงาน:

งานประจำ

• ภาพรวมตำแหน่งงาน.
• บริษัทกำลังมองหาพนักงานที่มีความมุ่งมั่นและมีความสามารถด้านเทคนิค เพื่อเข้าร่วมทีมในประเทศไทยในตำแหน่ง ช่างติดตั้งและซัพพอร์ตเทคนิค LED โดยหน้าที่หลักคือการติดตั้ง บำรุงรักษา ตรวจสอบ และซ่อมแซมระบบจอ LED รวมถึงให้การสนับสนุนทางเทคนิคหน้างาน.
• บริษัทของเรามุ่งเน้นการพัฒนาและฝึกอบรมบุคลากรให้มีมาตรฐานสูง หากคุณเป็นคนขยัน มีความตั้งใจ และต้องการพัฒนาทักษะในสายอาชีพนี้ ตำแหน่งนี้เหมาะสำหรับคุณ.
• วุฒิการศึกษา ม.6 / ปวช. / ปวส. สาขาไฟฟ้า อิเล็กทรอนิกส์ เมคคาทรอนิกส์ หรือสาขาที่เกี่ยวข้อง.
• ยินดีรับ นักศึกษาจบใหม่ หรือผู้มีประสบการณ์ไม่เกิน 1 ปีในสายงานที่เกี่ยวข้อง.
• มีทักษะการคิดวิเคราะห์และการแก้ไขปัญหาที่ดี.
• สามารถทำงานได้ทั้งแบบอิสระและทำงานเป็นทีม.
• มีทักษะการสื่อสารและการให้บริการลูกค้าที่ดี.
• สามารถประสานงานกับลูกค้าและทีมงานหน้างานได้อย่างมีประสิทธิภาพ.
• สุขภาพร่างกายแข็งแรง ไม่กลัวความสูง และปฏิบัติตามมาตรการความปลอดภัยและการใช้อุปกรณ์ PPE อย่างเคร่งครัด.
• ติดตั้ง บำรุงรักษา และซ่อมแซมระบบจอ LED.
• ตรวจสอบและแก้ไขปัญหาทางเทคนิคทั้งด้านฮาร์ดแวร์ ซอฟต์แวร์ และระบบเครือข่าย.
• วิเคราะห์สาเหตุของปัญหาและดำเนินการแก้ไขอย่างเหมาะสม.
• จัดทำรายงานสรุปผลการตรวจสอบและการแก้ไขปัญหา.
• ปฏิบัติงานตามมาตรฐานความปลอดภัยในพื้นที่หน้างาน.
• สนับสนุนงานทดสอบระบบและการส่งมอบงาน (Handover).
• เงินเดือนและสวัสดิการ.
• เงินเดือน: 15,000 - 20,000 บาท/เดือน (ขึ้นอยู่กับประสบการณ์และความสามารถ).
• มี ค่าล่วงเวลา (OT) ตามนโยบายบริษัท.
• มี ค่าอาหาร (Meal Allowance) สำหรับงานหน้างานหรืองาน OT.
• มีโอกาสฝึกอบรมและพัฒนาทักษะในสายอาชีพ.
• ขยัน อดทน และมีความรับผิดชอบสูง.
• มีทัศนคติเชิงบวก พร้อมเรียนรู้สิ่งใหม่ ๆ.
• สามารถปรับตัวได้กับการทำงานนอกสถานที่และการเดินทาง.
• Tel.098-670-8821 K.ใบเตย.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Will Be: Technical Support and Issue Resolution Probe, replicate, diagnose, and troubleshoot technical issues involving NI software, hardware, platforms, systems, automated test equipment, and distributed I/O applications. Provide responsive technical support through digital channels, from the NI office, and at customer locations. Guide customers through product start-up, application troubleshooting, system recovery, and solution maintenance. Act as the technical point of escalation for complex product, platform, and system issues while maintaining ownership of the customer interac ...
• You build strong customer and cross-functional relationships to achieve shared goals. You effectively analyze technical challenges, diagnose root causes, and develop practical solutions. You communicate clearly and proactively with customers and internal stakeholders, providing timely updates and managing expectations. You demonstrate strong ownership, accountability, and persistence, driving issues through resolution while maintaining a focus on customer success and continuous improvement. For This Role, You Will Need: Experience troubleshooting technical issues involving hardware, software, platforms, systems, or automated test equipment. Ability to diagnose problems, identify root causes, and implement sustainable solutions. Strong customer-facing communication and relationship-building skills. Ability to work effectively with cross-functional teams including R&D, Manufacturing, Services Engineering, Logistics, and Sales. Willingness and ability to travel up to 75% based on customer and business needs. Commitment to delivering high-quality technical support while meeting service-level commitments and customer satisfaction expectations.
• Preferred.
• That Set You Apart: Experience supporting NI products, platforms, systems, or automated test equipment. Knowledge of test and measurement applications, distributed I/O systems, and production test environments. Experience providing field service, preventive maintenance, or managed services support. Familiarity with Knowledge-Centered Service (KCS) practices and technical knowledge management. Experience delivering customer training, technical coaching, or application support. Understanding of large-scale deployments and production environments. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Negotiation, Leadership Skill, Teamwork, English

ประเภทงาน:

งานประจำ

• Provide first-level technical support for blow molding equipment, including diagnosing, reproducing, and resolving issues in a timely manner.
• Manage customer service tickets end-to-end, including documentation, tracking, prioritization, and escalation.
• Act as the primary liaison for customer technical inquiries, delivering support via remote channels and onsite when required.
• Support and coach service engineers through technical guidance, troubleshooting, and onsite assistance for complex cases.
• Recommend effective technical solutions and preventive measures based on issue analysis and recurring trends.
• Coordinate and communicate across internal functions (Support, Sales, Engineering, Product Management, Consulting) and external stakeholders.
• Manage warranty and claim-related cases, ensuring proper documentation and follow-up.
• Track service activities, maintain accurate records, and prepare timely performance reports.
• Identify and implement tools or improvements to enhance service efficiency and quality.
• Drive continuous improvement through process optimization and service excellence initiatives.
• Transfer knowledge to engineers and internal teams, including coaching, auditing, and competency development.
• Support training initiatives as Customer and Service Trainer within internal Academy programs.
• Your Profile You contribute.
• Bachelor's Degree in Engineering or a related technical field.
• 4-7 years of experience as a Service Engineer, preferably in beverage line processes or blow moulding systems.
• Proven experience in customer management and technical support within an industrial or manufacturing environment.
• Strong technical troubleshooting, diagnostic, and problem-solving skills.
• Proficient in English (spoken and written).
• Strong customer orientation with the ability to manage and resolve client issues effectively.
• Excellent communication, interpersonal, and negotiation skills.
• Demonstrated leadership and coaching capabilities to support engineer development.
• High level of teamwork and ability to collaborate across functions, departments, and business units.
• Strong time management, organizational, and coordination skills.
• High learning aptitude with the ability to quickly adapt to new technologies and processes.
• Structured and analytical problem-solving competence.
• Willingness and ability to travel frequently (approximately 60% of total working time annually, excluding leave).
• Ability to work in a dynamic, customer-facing environment with both onsite and remote support responsibilities.
• Regular interaction with internal stakeholders across teams, departments, and business units, as well as external customers and suppliers.
• Comfortable with an instructional and consultative communication style, including coaching, training, and technical guidance.
• Your application Interested? Apply online now!.
• Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time - and framework conditions that are not only attractive but also adapt to your life.
• To get us talking quickly, simply send us your application via our online form - it takes less than 5 minutes!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Microsoft Office, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Provide Technical Supports in MEP & FLS Systems to Project.
• Development & Property Management Team.
• Research New/Advanced/Energy-efficient/Sustainable.
• Technologies that relate to MEP & FLS Systems.
• Work with Energy Management Manager in Review Energyefficient Solutions for Design & Construction and Operation &.
• Maintenance advised by Energy Consultant.
• Work with Sustainability Manager in Review Environmental.
• Sustainability Solutions for Design & Construction and.
• Operation & Maintenance advised by Sustainability Consultant.
• Write Reports detailing Results of Evaluations and Present.
• them to Management, along with Recommendations for.
• Execution.
• Bachelor's degree or above in Mechanical / Electrical / Sanitary / Environmental Engineering.
• Minimum 5 Years of Experience in Leading Design Team for Design of MEP & FLS Systems for High-rise Buildings and / or Extra-large Buildings (Experiences with Recognized Hotel Chains are Advantage).
• Competent Skills in Microsoft Office.
• Competent Skills in English.
• Competent Analytical and Problem-solving Skills.
• Competent Project Management and Team Leadership Skills.
• Ability to Multi-task, Manage Competing Priorities, and Thrive in a Fast-paced, Dynamic Work Environment.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Recruitment, Automation, Leadership Skill, YouTube

ประเภทงาน:

งานประจำ

• Lead and improve global Level 1 IT helpdesk operations, ensuring performance against SLAs and KPIs.
• Set, review, and track team OKRs, ensuring alignment with business priorities and team involvement.
• Oversee daily and weekly service operations, including reporting on ticket volumes, response/resolution times, CSAT, and recurring issues.
• Ensure incident and request processes are followed effectively, with timely escalation to reduce business impact.
• Use data and insights to improve support workflows, service quality, efficiency, and user experience.
• Work closely with Infrastructure, Security, Engineering, and business teams to support issue resolution and service improvements.
• Provide IT input into upcoming projects to ensure support readiness and operational fit.
• Build a collaborative, transparent, and customer-focused team culture with regular feedback and knowledge sharing.
• Drive improvements in processes, tools, automation, and knowledge management to increase productivity and reduce resolution time.
• Maintain service documentation, including SOPs, runbooks, knowledge articles, and operating procedures.
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 7+ years of experience in IT Support, IT Operations, Service Desk, or Helpdesk leadership roles.
• Experience leading frontline or Level 1 support teams in a fast-paced enterprise environment.
• Strong understanding of ITIL/ITSM practices, especially Incident, Request, Problem, Knowledge, and Service Level Management.
• Experience managing and reporting on SLAs, KPIs, and OKRs.
• Familiarity with Microsoft 365, Entra, Active Directory, Google Workspace, and Windows/macOS support.
• Experience with ITSM tools such as ServiceDesk, ServiceNow or Jira Service Management.
• Strong analytical, communication, stakeholder management, and problem-solving skills.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Exposure to automation, workflow optimization, and API-based tools to improve support efficiency is a plus.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Automation, Leadership Skill

ประเภทงาน:

งานประจำ

• Probe, replicate, diagnose, and troubleshoot technical issues involving NI software, hardware, platforms, systems, automated test equipment, and distributed I/O applications.
• Provide responsive technical support through digital channels, from the NI office, and at customer locations.
• Guide customers through product start-up, application troubleshooting, system recovery, and solution maintenance.
• Act as the technical point of escalation for complex product, platform, and system issues while maintaining ownership of the customer interaction.
• Collaborate with R&D, Manufacturing, Services Engineering, Logistics, Calibration providers, and other internal teams to identify root causes, workarounds, and sustainable resolutions.
• Field Service and On-Site Support.
• Perform proactive, preventive, and corrective maintenance at customer facilities.
• Provide first-responder support for customers covered by service or managed service agreements.
• Troubleshoot NI test equipment and customer test stations supporting large-scale deployments and production environments.
• Provide start-up and deployment assistance to help customers successfully implement and operate NI solutions.
• Maintain regular and consistent on-site presence when required, with travel of up to 75% based on customer and business needs.
• Customer and Escalation Management.
• Own and drive customer issues and large-system escalations to timely resolution in line with applicable service-level commitments.
• Proactively engage customer engineering and line-management teams to arrange work, identify risks, support production, and communicate progress.
• Provide clear status, issue, root-cause, workaround, and resolution updates to customers and internal management.
• Anticipate customer technical needs and gaps, then work with customer and NI management to strengthen product, system, and application expertise.
• Build trusted technical relationships that support customer success, loyalty, and long-term partnership.
• Knowledge, Training, and Continuous Improvement.
• Capture, maintain, and improve technical knowledge using Knowledge-Centered Service (KCS) practices to enable consistent support and self-service resolution.
• Leverage prior cases and technical experience to improve the efficiency and effectiveness of digital and web-based support content.
• Deliver customer education, coaching, and custom training relevant to the customer's application and support environment.
• Continuously develop in-depth competency in NI offerings, customer applications, system-level troubleshooting, and test and measurement practices.
• Share knowledge with peers and help strengthen team proficiency across NI products, platforms, systems, and support practices.
• Customer Advocacy and Cross-Functional Collaboration.
• Identify product quality, feature, usability, design, manufacturing, and support-readiness gaps and provide actionable feedback to relevant teams.
• Advocate for system and platform enhancements based on customer experience and field observations.
• Provide customer insight to Sales and Services while maintaining an objective focus on technical outcomes and customer success.
• Work effectively across Services, Sales, R&D, Manufacturing, Logistics, and Calibration organizations throughout APAC.
• You build strong customer and cross-functional relationships to achieve shared goals. You effectively analyze technical challenges, diagnose root causes, and develop practical solutions. You communicate clearly and proactively with customers and internal stakeholders, providing timely updates and managing expectations. You demonstrate strong ownership, accountability, and persistence, driving issues through resolution while maintaining a focus on customer success and continuous improvement.
• Experience troubleshooting technical issues involving hardware, software, platforms, systems, or automated test equipment.
• Ability to diagnose problems, identify root causes, and implement sustainable solutions.
• Strong customer-facing communication and relationship-building skills.
• Ability to work effectively with cross-functional teams including R&D, Manufacturing, Services Engineering, Logistics, and Sales.
• Willingness and ability to travel up to 75% based on customer and business needs.
• Commitment to delivering high-quality technical support while meeting service-level commitments and customer satisfaction expectations.
• Preferred.
• Experience supporting NI products, platforms, systems, or automated test equipment.
• Knowledge of test and measurement applications, distributed I/O systems, and production test environments.
• Experience providing field service, preventive maintenance, or managed services support.
• Familiarity with Knowledge-Centered Service (KCS) practices and technical knowledge management.
• Experience delivering customer training, technical coaching, or application support.
• Understanding of large-scale deployments and production environments.
• At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
• We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
• WHY EMERSON.
• Our Commitment to Our People.
• At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
• We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
• At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
• Accessibility Assistance or Accommodation.
• If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].
• ABOUT EMERSON.
• Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
• With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
• We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!.
• No calls or agencies please.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Mechanical Engineering, Product Development, Project Management, Industry trends, Teamwork

ประเภทงาน:

งานประจำ

• Technical Consultation.
• Conduct technical assessments of customer requirements.
• Provide expert advice on power, thermal and monitoring solutions.
• Create technical specifications, statement of compliance to requirement and solution proposals.
• Analyze customer applications and recommend suitable products.
• Customer Support.
• Responding to technical inquiries from customers and sales teams.
• Conduct product demonstrations and presentations.
• Provide technical training to customers and internal teams.
• Support proof-of-concept implementations.
• Sales Support.
• Work closely with sales teams to develop technical solutions.
• Attend customer meetings, marketing events, product presentation and demonstrations.
• Prepare technical documentation including solution proposal and presentations.
• Help develop winning proposals and cost estimates.
• Product Expertise.
• Maintain in-depth knowledge of power thermal products.
• Stay updated on industry trends and competitive products.
• Provide feedback for product development.
• Document technical specifications and use cases.
• Project Management.
• Coordinate with various departments for customer solutions.
• Ensure technical deliverables meet customer expectations.
• Bachelor Mechanical Engineering degree.
• Strong understanding of power systems and thermal management.
• Excellent communication and presentation skills.
• 2-3 Years Experience in HVAC / Thermal management.
• Proficient in Thai and English communication skills.
• Capable of working independently with minimal supervision, self-driven, and able to work under pressure.
• Self-motivated, proactive, and detail-oriented.
• Committed to service excellence and goal-oriented.
• Strong interpersonal skills.
• Applicable knowledge of electrical and mechanical systems.
• Familiarity with data center facility and critical power systems.
• Excellent problem-solving skills and ability to work under pressure.
• Knowledge of data center standards and procedures related to electrical and mechanical system.
• TIME TRAVEL REQUIRED.
• 20% - 50%.
• The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
• OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
• OUR STRATEGIC PRIORITIES.
• Customer Focus.
• Operational Excellence.
• High-Performance Culture.
• Innovation.
• Financial Strength.
• OUR BEHAVIORS.
• Own It.
• Think Big and Execute.
• Act With Urgency.
• Own It.
• Drive Continuous Improvement.
• Promote Transparent and Open Communication.
• Learn and Seek Out Development.
• Foster a Customer-First Mindset.
• Lead by Example.
• At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
• Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, gender identity / expression (including transgender status), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Mechanical Engineering, Product Development, Project Management, Industry trends, Teamwork

ประเภทงาน:

งานประจำ

POSITION SUMMARY This position will be providing technical support to all internal and external clients including but not limited to customer, sales, marketing, service and project for power, thermal, monitoring solution, any or all of above. RESPONSIBILITIES 1. Technical Consultation Conduct technical assessments of customer requirements Provide expert advice on power, thermal and monitoring solutions Create technical specifications, statement of compliance to requirement and solution proposals Analyze customer applications and recommend suitable products 2. Customer Support Respo ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Automation, AutoCAD

ประเภทงาน:

งานประจำ

• Provide expert technical support to customers for electrical systems, Busway, RMU, Transformer, Load Center, Breaker for building project.
• Collaborate closely with customers, field service technicians, and internal engineering teams to resolve technical issues in a timely and effective manner, ensuring minimal disruption to operations, REQUIRE especially knowledge of drawing design & edit like a AUTOCAD(Schneider software).
• Provide training and technical guidance to customers.
• Contribute to the development and improvement of support processes, tools, and resources to enhance the overall customer experience.
• Bachelor's degree in electrical engineering, or related field,.
• Equivalent work experience. 1+ years proven experience in a technical support role,.
• Strong problem-solving skills and the ability to analyze complex systems and identify root causes of issues.
• Customer-focused mindset with a commitment to delivering superior service and support.
• Ability to work independently and collaboratively in a fast-paced environment, with a strong sense of accountability and ownership.
• We are interested in knowing more about you! Start an exciting career and enjoy a number of employee benefits by applying online. Sonepar Thailand thanks all applicants, only those individuals selected for an interview will be contacted.
• Website: www.soneparthailand.com.

ทักษะ:

Software Development, DevOps, SQL

ประเภทงาน:

งานประจำ

• Provide expert level 2 technical support for various LMWN products to customers and internal partners.
• Analyze issues from Customer Service (level 1), identify the root cause, lead the investigation and own the problem resolution.
• Escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure smooth problem investigation.
• Follow all policies and procedures for managing and raising customer issues to reduce resolution times by following the best practices and SLAs.
• Work with all stakeholders to enhance customer's support experiences.
• Call out major, elusive, and recurrent issues that are impacting clients.
• Contribute product/technical troubleshooting knowledge-based articles for internal teams.
• Able to work shifts and on weekends including holidays (a rotation basis).
• Proven experience in Application Support, DevOps, or SRE team.
• Logical problem solver who is self-motivated and a strong contributor within a team.
• Proactive, initiative, and willing to learn new things.
• Ability to work in a fast-paced environment and still be able to maintain quality of work.
• Solid understanding of operating systems, networks, and SQL (knowledge of any programming language is a plus).
• Familiar with troubleshooting and monitoring tools (Kibana, Grafana) are a plus.
• Experience in a customer service environment and having outstanding Customer Service skills thorough knowledge of incident/problem/change processes.
• Experience with Food Delivery Business or POS would be an advantage.
• Ability to communicate effectively both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
• Ability to partner with business and technology stakeholders to successfully deliver projects or resolutions to customer concerns.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• ให้คำปรึกษาด้านเทคนิคแก่ทีมขาย Dealer, Installer และลูกค้า.
• ช่วยตรวจสอบความเหมาะสมของสินค้า เช่น Inverter, Battery, Smart Meter, Monitoring System และอุปกรณ์ประกอบ.
• สนับสนุนการออกแบบระบบเบื้องต้น เช่น Single Line Diagram, System Sizing และ Product Selection.
• ตรวจสอบ Spec สินค้าให้ตรงกับความต้องการของลูกค้าและหน้างาน.
• สนับสนุนข้อมูลทางเทคนิคสำหรับทำใบเสนอราคา โครงการ หรือเอกสารนำเสนอ.
• 2 งานสนับสนุนระหว่างการติดตั้ง.
• ให้คำแนะนำวิธีการติดตั้ง การเชื่อมต่อ และการตั้งค่าระบบ Solar Inverter.
• สนับสนุน Installer หรือ SI ในการ Commissioning ระบบ.
• ตรวจสอบปัญหาหน้างานผ่านภาพถ่าย วิดีโอ Remote Support หรือ On-site Support ตามความจำเป็น.
• ให้คำแนะนำเกี่ยวกับมาตรฐานความปลอดภัยในการติดตั้งเบื้องต้น.
• ประสานงานกับทีมขาย ทีมบริการ และ Supplier ในกรณีที่ต้องใช้ข้อมูลเพิ่มเติม.
• 3 งานบริการหลังการขายและแก้ไขปัญหา.
• รับแจ้งปัญหาทางเทคนิคจาก Dealer, Installer, SI และลูกค้า.
• วิเคราะห์สาเหตุของปัญหา เช่น Error Code, Fault, Communication Issue, Battery Issue หรือ Monitoring Issue.
• แก้ไขปัญหาผ่านโทรศัพท์ LINE Email Remote Monitoring หรือ On-site Support.
• จัดทำรายงานปัญหา วิธีแก้ไข และสถานะการดำเนินงาน.
• ประสานงานเรื่องเคลมสินค้า Warranty และการส่งเคสให้ Supplier หรือ Principal.
• ติดตามผลหลังการแก้ไข เพื่อให้มั่นใจว่าลูกค้าสามารถใช้งานได้ตามปกติ.
• 4 งานอบรมและพัฒนาคู่ค้า.
• จัดอบรมสินค้าและการติดตั้งให้กับ Dealer, Installer และ SI.
• จัดทำคู่มือการใช้งาน คู่มือการแก้ไขปัญหา FAQ และเอกสาร Technical Guide.
• สนับสนุนการจัด Workshop หรือ Product Training ร่วมกับทีมขายและ Supplier.
• ถ่ายทอดความรู้สินค้าใหม่ให้ทีมภายในบริษัท.
• 5 งานเอกสารและระบบข้อมูล.
• บันทึกข้อมูลปัญหา เคสบริการ และประวัติการแก้ไขในระบบหรือแบบฟอร์มที่บริษัทกำหนด.
• จัดทำ Technical Report, Service Report, Site Visit Report และ Warranty Claim Report.
• รวบรวมปัญหาที่พบซ้ำเพื่อนำเสนอแนวทางปรับปรุงสินค้า กระบวนการ หรือการอบรม.
• จัดเก็บเอกสาร Spec Sheet, Manual, Certificate และข้อมูลทางเทคนิคให้เป็นระบบ.
• เพศชายหรือหญิง อายุประมาณ 25-40 ปี.
• วุฒิการศึกษาปริญญาตรีหรือ ปวส. สาขาวิศวกรรมไฟฟ้า พลังงาน อิเล็กทรอนิกส์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Solar Cell, Solar Inverter, Battery Storage หรือระบบไฟฟ้าอย่างน้อย 2 ปี.
• มีความเข้าใจระบบไฟฟ้า AC/DC, Single Phase, Three Phase และอุปกรณ์ Protection.
• อ่านแบบไฟฟ้า Single Line Diagram ได้.
• สามารถใช้งานคอมพิวเตอร์และโปรแกรมพื้นฐาน เช่น Excel, PowerPoint, Email และ LINE OA/LINE Group ได้ดี.
• สามารถเดินทางไปต่างจังหวัดหรือเข้าหน้างานได้เป็นครั้งคราว.
• มีประสบการณ์กับแบรนด์ Solar Inverter เช่น SOLAX, Huawei, Sungrow, Growatt, GoodWe หรือแบรนด์อื่น.
• มีประสบการณ์ทำงานร่วมกับ Dealer, Installer หรือ System Integrator.
• มีความรู้เรื่อง Monitoring Platform, Wi-Fi Dongle, Smart Meter, CT และ Battery System.
• มีใบประกอบวิชาชีพหรือผ่านการอบรมด้านไฟฟ้า/โซลาร์เซลล์.
• สามารถสื่อสารภาษาอังกฤษด้านเทคนิคกับ Supplier ได้.
• ทักษะที่จำเป็น.
• Technical Troubleshooting.
• Solar Inverter Commissioning.
• Electrical Safety.
• Customer Support.
• Communication Skill.
• Problem Solving.
• Service Mind.
• Documentation Skill.
• Training Skill.
• Team Collaboration.
• ตัวชี้วัดผลงาน KPI เบื้องต้น.
• อัตราการปิดเคส Technical Support ภายในเวลาที่กำหนด.
• ระยะเวลาเฉลี่ยในการตอบกลับลูกค้า/Dealer/Installer.
• จำนวนเคสที่แก้ไขสำเร็จโดยไม่ต้องส่งต่อ Supplier.
• ความพึงพอใจของ Dealer, Installer หรือ End User.
• จำนวนคู่มือ FAQ หรือเอกสาร Technical Support ที่จัดทำ.
• จำนวนครั้งในการอบรม Dealer/Installer/SI.
• อัตราการเกิดปัญหาซ้ำจากสาเหตุเดิมลดลง.
• ความถูกต้องและครบถ้วนของ Service Report และ Warranty Claim Report.
• สายการบังคับบัญชา.
• Technical Manager / Product Manager / Business Unit Manager - Solar Business.
• Sales Team.
• Project Team.
• Installer / Subcontractor.
• Dealer / SI Partner.
• Supplier / Principal.
• Customer Service / Admin.
• ลักษณะบุคคลที่เหมาะสมกับตำแหน่ง.
• มีความรับผิดชอบสูงและแก้ปัญหาเฉพาะหน้าได้ดี.
• อธิบายเรื่องเทคนิคให้คนทั่วไปเข้าใจง่าย.
• ใจเย็น รับแรงกดดันจากลูกค้าและหน้างานได้.
• ทำงานเป็นทีมได้ดี ไม่โยนปัญหา.
• มีความละเอียดรอบคอบเรื่องเอกสารและความปลอดภัย.
• พร้อมเรียนรู้สินค้าใหม่และเทคโนโลยีใหม่อย่างต่อเนื่อง.
• มีทัศนคติแบบ Support Partner ไม่ใช่แค่ซ่อมปัญหาเฉพาะหน้า.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Industrial Engineering, Microsoft Office, Power point, Automation, English

ประเภทงาน:

งานประจำ

• We are looking for a Senior Assistant, Sales Support (Technical Products) to support sales activities through technical product knowledge, market benchmarking, sales tools development, and training coordination.
• Conduct product and competitor benchmarking. Support Product Management and Sales teams in identifying product gaps and opportunities. Coordinate with Engineering teams on technical product matters. Support new product introduction (NPI) activities. Provide technical support and product information to Sales teams. Prepare and review t ...
• Diploma in Mechanical, Electrical, Industrial Engineering, or related field. 2-5 years of experience in Sales Support, Product Support, Technical Support, or related functions. Strong analytical skills with the ability to understand technical specifications and product documentation. Good communication and presentation skills. Proficient in Microsoft Office (Excel, PowerPoint, Word). Good command of English, both written and spoken. Preferred Experience in industrial, electrical, automation, HVAC, or engineering-related products. Experience in product benchmarking, technical training, or sales support activities. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice.

ทักษะ:

Negotiation, Leadership Skill, Teamwork, English, German

ประเภทงาน:

งานประจำ

• Provide expert support for process technology, flowsheets, flow diagrams, water treatment, CIP/SIP, and Contiflow systems.
• Support aseptic operations, including H₂O₂ handling, hygiene, validation, and filler/blowmolder processes.
• Deliver 1st level technical support, diagnose issues, manage service tickets, and prepare reports.
• Communicate with customers and engineers, provide coaching, and offer solution-focused consulting.
• Handle claims, manage special tools, track work records, and ensure timely issue resolution.
• Collaborate with internal teams and act as a primary liaison for Process & Aseptic topics.
• Transfer technical knowledge and support onsite when required.
• Support Academy training for customers and service engineers.
• Your Profile You contribute.
• Bachelor's degree and 4-7 years' experience in process/aseptic engineering.
• Strong customer management skills and ability to work across teams, departments, and business units.
• Experience with SAP, MS Office, and CRM systems.
• Good business administration knowledge.
• Must be proficient in English; German is a plus.
• Strong communication, negotiation, teamwork, leadership, and problem solving skills.
• Good organization, coordination, time management, and ability to work independently.
• Strong documentation and reporting skills; flexible working hours.
• Extensive business travel in the APAC region.
• Able to work with internal interfaces and external partners (customers, suppliers).
• Ability to work independently with minimal supervision.
• Your application Interested? Apply online now!.
• Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time - and framework conditions that are not only attractive but also adapt to your life.
• To get us talking quickly, simply send us your application via our online form - it takes less than 5 minutes!.

ทักษะ:

Electrical Engineering, Business Development, Project Management, Meet Deadlines, Leadership Skill

ประเภทงาน:

งานประจำ

• The Technical Support Supervisor is responsible for managing service operations, customer support, and after-sales solutions in Thailand and Southeast Asia. This is a hands-on role that combines managerial responsibility with direct technical support, including on-site repair, maintenance, and testing activities when required. The role ensures customer satisfaction, contract profitability, and growth of the service business while upholding Lucy Electric's values and principles. Job Context: The Technical Support Supervisor plays a dual role: ensuring efficient service contract mana ...
• Including but not limited to: 1. Contract & Service Management Manage and oversee preventive and corrective maintenance contracts. Ensure all service operations meet contractual obligations. Take care of Site Service and project Management 2. Hands-On Technical Support Personally perform on-site repair, troubleshooting, commissioning, and testing of medium voltage switchgear when required. Support the service team in resolving complex technical issues in the field. Ensure all field service activities are carried out safely and in compliance with Lucy Electric and IEC standards. 3. Customer Relationship Management Act as the primary point of contact for after-sales and service issues. Build strong long-term relationships with key accounts. Conduct regular customer reviews to assess satisfaction and identify service improvements. 4. Service Sales & Business Development Collaborate with the Sales and Tendering team on bids involving service components. Identify new service opportunities and propose tailored solutions. 5. Operational Excellence & Compliance Ensure delivery service meets Lucy Electric's safety and quality standards. Implement best practices in service processes, documentation, and reporting. Maintain compliance with local labor laws, health and safety regulations, and global guidelines. 6. Team Leadership & Development Lead and mentor service engineers and coordinators. Provide technical training and coaching to enhance field expertise. Foster a culture of accountability, customer-focus, and continuous improvement. 7. Reporting & Performance Monitoring Prepare monthly site service performance and project execution status update. 8. Values & Principles Implementation Promote and implement Lucy Electric's values and principles in all service and customer activities. Encourage integrity, collaboration, and customer commitment across the team.
• Minimum.
• Qualifications, Knowledge and Experience A technical degree or certification in a related field, such as electrical engineering or industrial maintenance. A minimum of 3-5years of experience in maintenance, repair, and testing of electrical systems or equipment, with a strong focus on RMUs. Valid driver's license and reliable transportation and Valid Passport Ability to read and interpret electrical schematics and drawings. Ability to troubleshoot and diagnose problems with medium voltage electrical switchgear. Proficiency with technical drawings, electrical schematics, and test instruments. Strong communication and customer service skills People management. Advance in English Behavioural Competencies Problem-solving: The ability to identify and resolve problems with RMUs in a timely and effective manner. Attention to detail: The ability to pay close attention to detail and ensure that all maintenance, repair, and testing activities are completed accurately and to the highest standards. Communication: Strong communication skills, including the ability to communicate with clients and team members clearly and effectively. Team Building: Creating strong teams, managing dynamics, and minimizing conflict to achieve common goals. Customer service: The ability to provide excellent customer service and address client needs and concerns in a timely and professional manner. Time management: The ability to manage time effectively and prioritize tasks to meet deadlines and minimize downtime. Teamwork: The ability to work effectively as part of a team and collaborate with colleagues to achieve shared goals.

ทักษะ:

Microsoft Office, Electronics, Teamwork, English

ประเภทงาน:

ฝึกงาน

• Manage documentation in Bosch internal systems for customer requirements and quality procedures.
• Handle complaints, prepare reports, and create presentations for quality and warranty monitoring.
• Coordinate with internal teams to ensure timely completion of investigations and analysis reports.
• Process export shipment documents and manage returned unit packaging.
• Currently enrolled in a Bachelor's Degree program in Engineering or related field.
• Proficient in English and Microsoft Office suite applications.
• Strong learning aptitude, innovative thinking, and ability to work independently.
• Basic knowledge of automotive systems and/or electronics.
• Professional demeanor with excellent teamwork skills.
• Your future job offers you.
• 5 Working days, Multinational working environment. Flexible working hour, Group insurance, Medical benefit, Provident fund and Annual leave.
• Make it happen.
• Apply a job with us by clicking the I'm interested button!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Service-Minded, Android, iOS, English

ประเภทงาน:

งานประจำ

• Diagnose, investigate, and coordinate the resolution of technical issues and system incidents, including appropriate escalation and follow-up with relevant internal teams to ensure timely resolution and minimize customer impact.
• Support system development, testing, and enhancement by participating in User Acceptance Testing (UAT), identifying system defects or usability issues, providing feedback, and coordinating with relevant teams to ensure system quality and reliability.
• Provide accurate information and guidance to customers regarding online trading serv ...
• Support customer communications and operational activities by preparing and delivering relevant information through email, SMS, and outbound calls, as well as performing other.
• as assigned.
• Bachelor's degree or higher in Computer Science, Information Technology, Computer Engineering, Information Systems, or other related fields. Candidates with a background in Finance, Economics, or related fields with relevant experience in online trading or technical support are also welcome.
• Minimum 2 years of relevant experience in Technical Support, E-Business, Online Trading, Investment Consulting, or a related field.
• Strong technical aptitude with hands-on experience in troubleshooting online trading platforms, mobile applications, Internet Trading systems, and related digital services.
• Good understanding of Windows, macOS, iOS, and Android, with the ability to diagnose and resolve technical issues across multiple platforms and devices.
• Good understanding of financial markets, securities, and online trading processes, with the ability to provide accurate and appropriate information to customers.
• Customer-oriented, service-minded, proactive, and self-motivated, with strong analytical, problem-solving, communication, and cross-functional coordination skills.
• Good command of English and computer literacy, with the ability to learn and adapt to new technologies and digital financial services.
• This position requires a criminal record information check prior consideration for employment to ensure safety and maintain standards of the organization.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Architecture, Assurance

ประเภทงาน:

งานประจำ

• Technical Program Management Support Manager Role Overview The Technical Program Management (TPM) Support Manager leads technical program management support to ensure complex technology programs are delivered on time, within scope, and with controlled risk.
• Define TPM support models, governance, and delivery standards Oversee technical dependencies, risks, and escalation management Partner with Engineering and Architecture leaders on delivery planning Manage program-level reporting and executive communica ...
• Qualifications & Skills 8-15 years of experience in technical program or delivery management Strong understanding of enterprise technology landscapes Proven experience managing large-scale technology programs If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Shape the future with confidence EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Software Architecture, Architecture, Assurance

ประเภทงาน:

งานประจำ

• Technical Program Management Support Consultant Role Overview The Technical Program Management (TPM) Support Consultant supports technical program execution by coordinating technical teams, tracking dependencies, and ensuring delivery progress aligns with program objectives.
• Support program planning, scheduling, and dependency tracking Coordinate with engineering, architecture, and infrastructure teams Track technical risks, issues, and action items Support governance meetings, steering committees, and reporting Assist in ...
• Qualifications & Skills 2-5 years of experience in PMO, TPM, or technical coordination roles Basic understanding of software architecture and SDLC Strong coordination and reporting skills Experience with Jira, Confluence, or similar tools If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Shape the future with confidence EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Business Development, Microsoft Office, Procurement, AutoCAD, English

ประเภทงาน:

งานประจำ

• We are seeking for.
• Technical Sales Support Manager.
• to join our Solar & Energy Solutions business. This role is responsible for providing technical expertise and pre-sales support across our portfolio of.
• Solar PV systems, inverters, battery energy storage systems (BESS), EV charging solutions, and other distributed energy products.
• Working closely with Sales, Product Management, Engineering and Marketing teams, you will play a key role in delivering technical solutions that support business growth, enhance customer confidence, and ensure excellent after-sales support.
• Provide technical consultation and pre-sales support for Solar PV, Battery Energy Storage Systems (BESS), EV Chargers, Inverters and other renewable energy products.
• Support the sales team by recommending suitable technical solutions based on customer requirements.
• Prepare technical proposals, product specifications, datasheets, manuals, presentations and other supporting documents.
• Review and maintain product technical information to ensure accuracy and up-to-date knowledge.
• Conduct product demonstrations, technical presentations and installation training for customers, distributors and internal teams.
• Develop technical training materials, user guides and knowledge base documentation.
• Coordinate with engineering, procurement and operations teams to ensure customer requirements can be delivered efficiently.
• Investigate and resolve technical issues together with manufacturers and internal stakeholders.
• Collect market feedback and product improvement recommendations to support product management and business development.
• Build strong relationships with customers, EPC contractors, installers and business partners by providing timely technical support.
• Support new product launches and technical marketing activities.
• Maintain accurate technical documentation and project records.
• Bachelor's degree or higher in Electrical Engineering, Renewable Energy Engineering or a related field.
• Minimum 5 years of experience in Technical Sales Support, Pre-Sales Engineering, Sales Engineering or Technical Service within the Solar, Renewable Energy or Electrical industry.
• Strong knowledge of Solar PV systems, Inverters, Battery Energy Storage Systems (BESS), EV Charging solutions or related electrical equipment.
• Experience in system design, technical proposal preparation and customer technical consultation.
• Experience conducting technical training and product demonstrations.
• Excellent presentation, communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Able to work independently and manage multiple projects simultaneously.
• Proficient in Microsoft Office applications.
• Good command of English, both written and spoken.
• Knowledge of PVsyst, AutoCAD or other solar design software.
• Experience working with international solar equipment manufacturers.
• Understanding of electrical standards, IEC and local regulations.
• Why Join Gunkul Engineering?.
• At Gunkul Engineering, you will have the opportunity to work with one of Thailand's leading renewable energy companies, delivering innovative Solar PV, Battery Energy Storage, EV Charging and Energy Solutions. We offer competitive compensation, continuous professional development, and the opportunity to collaborate with industry experts on cutting-edge energy technologies.

ทักษะ:

YouTube, English

ประเภทงาน:

งานประจำ

• Analyze problems and diagnose vehicle malfunctions using diagnostic tools.
• Perform repairs and resolve technical issues related to automobiles.
• Provide technical advice and guidance to technical staff at automotive service centers.
• Explain repair work to service centers, customers, or relevant government agencies.
• Support on-site repair operations at automotive service centers.
• Possess in-depth knowledge of automotive engine systems, electrical systems, and electronic systems.
• Have strong problem-analysis skills, including identifying root causes and determining solutions for complex repair work.
• Have knowledge of safety standards, especially for work involving high-voltage systems in electric or hybrid vehicles (EV/HEV).
• Able to communicate effectively with team members and service centers, and work well as part of a team.
• Proficient in using measuring instruments and various diagnostic tools.
• Able to prepare reports and present them to supervisors.
• Able to explain inspection and diagnostic results to relevant departments.
• Educational qualification: Vocational Certificate (Por Wor Chor), Vocational Diploma (Por Wor Sor), or Bachelor's degree in Automotive Engineering or a related field.
• Willing and able to travel and work in upcountry/provincial areas.
• Basic computer skills, with the ability to use programs such as MS Office (Excel, Word, PowerPoint), Outlook, etc.
• Understand automotive service center operations and have a good command of English (preferred).
• Experience in vehicle repair and diagnostics, or completion of Nissan automotive technical training (preferred).
• If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.
• Only shortlisted candidate will be contacted for an interview".
• For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.
• Why Nissan?.
• You will definitely get the right answers why you should join us through watching the video on YouTube.
• Samut Prakan Thailand.