เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Statistical Analysis, SQL, Excel

ประเภทงาน:

งานประจำ

• Develop and enhance business intelligence solutions, directly contacting stakeholders and top management to transform data into actionable insights.
• Establish and maintain robust relationships with stakeholders, ensuring alignment with business goals and optimally communicating updates, feedback, and addressing concerns.
• Complex Data Analysis and Operational Excellence Analyze large, critical data sets and conduct sophisticated statistical analysis to derive meaningful insights.
• Build and operationalize processes to ensure timely data loading and maintain data accuracy, using tools such as SQL, Snowflake, Microsoft Excel, Tableau, and Microsoft Power BI.
• Define key performance measures, supervise capacity and service status, and assess risk levels across infrastructures, addressing issues with relevant teams and progressing open actions.
• Insight Generation and Continuous Improvement Conduct trend analysis to detect patterns and anomalies in service metrics, performing root cause analysis and driving continuous improvement initiatives.
• Track and analyze mean time metrics for incident, case, and alarm handling, providing actionable insights for operational excellence and customer experience.
• Optimize resource utilization through regular analysis of system capacity, developing and implementing risk management strategies for individual products.
• Collaboration and Communication Facilitate review forums to unify stakeholders and drive collective decision-making, providing regular reports to key customers to communicate current status and drive timely actions.
• Liaise with global development teams to troubleshoot, analyze, and investigate performance-related issues in the infrastructure.
• Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
• Minimum of 5 years of experience in data analysis or a related field.
• Proficiency in data analysis tools i.e. SQL, python, R, and Tableau/Power BI.
• Strong analytical and problem-solving skills with focused attention to detail.
• Strong organization and project management skills.
• Superb communication and presentation skills.
• Ability to communicate complex data insights optimally to stakeholders.
• Preferred: Experience with Datadog or Big Panda.
• Experience with data modelling.
• Experience in tech industry.
• LSEG is an equal opportunities employer, that seeks to offer an inclusive environment to all colleagues. Furthermore, LSEG has committed to reduce its carbon emissions by 50% by 2030, and to reach net zero by 2040. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Answer phone calls and provide information or support to customers.
• Issue and manage membership cards.
• Process product returns and refunds.
• Manage customer reward points and loyalty program.
• Prepare and issue tax invoices.
• Provide baggage deposit service for customers.
• Assist with VAT refund process.
• Make clear and professional in-store announcements.
• Coordinate product repairs with relevant departments.
• Help customers who have lost or forgotten their belongings.
• Receive and report customer complaints.
• Build and maintain good relationships with customers.
• Coordinate with the sales team for international customers.
• Good communication and interpersonal skills.
• Service-minded, responsible, and detail-oriented.
• Able to speak clearly and confidently (for announcements).
• Basic computer skills.
• English communication skills (other languages are a plus).
• Experience in customer service is an advantage.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

ทักษะ:

Project Management, Analytical Thinking, Negotiation, English

ประเภทงาน:

งานประจำ

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

ทักษะ:

Good Communication Skills, Japanese, Korean

ประเภทงาน:

งานประจำ

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected]
• or contact to.

ประเภทงาน:

งานประจำ

• ออกแบบและสร้างสรรค์แคมเปญโฆษณา Project ทางการตลาดต่างๆ ร่วมกับหน่วยงานที่เกี่ยวข้อง เพื่อส่งเสริมการตลาด เพิ่มยอดขายของผลงานเพลงและศิลปิน.
• วิเคราะห์แนวโน้มของตลาดด้านเพลง เช่น Digital Marketing, Social Media Platform เพื่อส่งเสริมยอดขาย ขยายฐานผู้ฟังและแฟนคลับของศิลปิน.
• บริหารจัดการงบประมาณด้านการตลาด.
• พัฒนาและรักษาความสัมพันธ์ที่ดีของค่ายเพลง ศิลปิน หน่วยงานที่เกี่ยวข้อง และ Partners ทั้งเก่าและใหม่.
• ประสานงานกับฝ่ายผลิต (เช่น การผลิตเพลง และมิวสิกวิดีโอ) ค่ายเพลง และหน่วยงานที่เกี่ยวข้อง.
• จบการศึกษาระดับปริญญาตรีสาขาการตลาด หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการตลาด ในอุตสาหกรรมเพลงหรือบันเทิง และมีความเข้าใจในการสร้าง Marketing Plan เพื่อโปรโมทอัลบั้ม ซิงเกิล และกิจกรรมต่างๆ ของศิลปิน.
• มีความรู้เรื่องเพลง สนใจในธุรกิจวงการดนตรี.
• มีประสบการณ์บริหาร และจัดการโครงการได้อย่างมีประสิทธิภาพ มีทักษะด้านการนำเสนอที่ดี.
• มีทักษะความเป็นผู้นำ การบริหารจัดการ และการทำงานร่วมกับผู้อื่นได้ดี.
• มีความสามารถในการสื่อสารกับลูกค้าและพันธมิตรทางธุรกิจได้อย่างมีประสิทธิภาพ.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
• Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
• Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
• Publicize various tasks to members and encourage members to comply with company rules and policies.
• Follow up on outstanding public service fees from members.
• Other assigned tasks.
• Working hours: 5 days on / 2 days off.
• Shift 1 >> 07:00 a.m. - 16:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Shift 3 >> 22:00 p.m.- 07:00 a.m.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
• Proficient in English communication.
• Proficient in using MS Office program.
• Able to work 24-hour shifts.

ทักษะ:

Sales, Salesforce, Java

ประเภทงาน:

งานประจำ

• Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
• Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
• Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
• Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
• Conduct quality reviews of our implementation to ensure they meet our high standards.
• Lead end-to-end pre-sales activities.
• Provide leadership and support for delivery teams and staff in local offices.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
• At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
• Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
• Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
• Strong understanding of Agile / Iterative delivery methodology.
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
• Understanding of systems architecture and ability to design scalable performance-driven solutions.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
• Ensure utilization of staff is optimized by tracking individual team member forecast.
• Allocating resources and responsibilities across the team to deliver business results and develop team members.
• Responsible for supporting quality programs throughout the entire SDLC period.
• Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 107118In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Procurement, Compliance, System Administration

ประเภทงาน:

งานประจำ

• Manage the deployment, configuration, and support of EUC hardware and software.
• Administer and optimize Microsoft 365 environment, including user management, security, and license allocation.
• Oversee the administration and continuous improvement of IT Service Management (ITSM) systems.
• Manage the lifecycle of IT assets, including procurement, inventory, maintenance, and disposal.
• Collaborate with teams to provide efficient solutions for digital workplace productivity and security.
• Ensure compliance with IT policies, standards, and industry best practices.
• Provide strategic recommendations for digital workplace improvements, cost management, and system upgrades.
• Bachelor s degree in Information Technology, Computer Science, or related field.
• Proven experience in EUC hardware/software management, M365 administration, and ITSM system administration.
• Certifications & License (If required): Relevant IT certifications such as ITIL, Microsoft 365 Certified, or related endpoint management certifications are an advantage.
• Strong problem-solving and troubleshooting skills.
• Ability to manage IT infrastructure and support systems.
• Excellent organizational and communication skills.
• Ability to collaborate with cross-functional teams to implement digital solutions.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Assembly, GIS, English

ประเภทงาน:

งานประจำ

• Controlling and evaluation of project progress and report to project management (time and quality).
• Coordinate all activities of suppliers, subcontractors and customers.
• Perform quality check/inspection to ensure assembly work is completed according to requirements and quality control on project to ensure engineering work meets the required standards and specifications.
• Coordinating technical support with internal and external interface partners.
• Assisting generation of reports and performing NCC-reporting to the project management.
• Ensure corrective/preventive actions are taken.
• Organizing, compiling, submitting and controlling of technical documents.
• Risk analysis on project to follow EQS policy (Environment Quality Safety).
• What You Bring.
• Bachelor s Degree in Electrical Engineering or Power Engineering.
• Certified Associate Level Electrical Engineer (advantageous).
• 3 to 5 years of experience in high voltage systems and solutions i.e. GIS, AIS, Power Transformer, Circuit Breaker, Disconnector, Surge Arrester, Protection Relay and COMS such as SCADA.
• Good command of English, both written & spoken skills.
• Proficiency in MS Office, MS Project applications and precision measuring tools.
• Flexibility and willingness to participate a certain period of time for international projects.
• Accurate and quality management in project timeline and delivery of requirements.
• Full working rights in Thailand and ability to travel.
• Our Grid Technologies division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Outstanding opportunity for personal development working in an organization covering multiple facets of the energy industry and energy transition.
• Develop technical sales skills that provides SE management exposure to your successes and accomplishments.
• Exposure to obtain coaching and mentorship from experience sales peers leading to an open feedback culture.
• Provide flexible and hybrid working arrangement!.
• Readily available learning platform to support your learning growth!.
• Jobs & Careers: https://jobs.siemens-energy.com/jobs.

ทักษะ:

Compliance, Industry trends, DevOps, English

ประเภทงาน:

งานประจำ

• Design, implement, and manage IT infrastructure solutions in the ADMS environment.
• Collaborate with cross-functional teams to ensure seamless integration of infrastructure with software applications.
• Monitor system performance, troubleshoot issues, and implement necessary fine tuning to optimize performance.
• Ensure the security and integrity of the infrastructure, adhering to best practices and compliance requirements.
• Incident, problem & change management.
• Develop and maintain documentation for systems, processes, and procedures.
• Provide technical support and training to team members and end-users when required.
• Stay updated with emerging technologies and industry trends to enhance infrastructure capabilities.
• Bachelor's degree in Computer Science, Information Technology, Computer Networks, or a related field.
• More than 5 years' experience working as an IT Infrastructure Engineer or similar role.
• Strong knowledge of network protocols, server management, and virtualization technologies.
• Excellent problem-solving skills and the ability to work under pressure.
• Good command in English, strong communication and interpersonal skills to collaborate effectively with team members and stakeholders from different parts of the APAC region.
• Proficiency in cloud services (e.g., AWS, Azure) and experience with DevOps practices is a plus.
• Relevant certifications (e.g., Cisco Certification, Microsoft Certification, Azure, AWS) are a plus.
• Experience in implementing or working in ITIL processes and methodologies environment.
• Knowledge of cybersecurity best practices.
• Competitive salary and performance-based bonuses.
• Opportunities for professional development and certification.
• Primary Location: TH-10-Bangkok.
• Schedule: Full-time Unposting Date: Ongoing

ทักษะ:

Oracle, SAP, ERP, English

ประเภทงาน:

งานประจำ

• Evangelizing Service Cloud value to customers (including c-level execs and IT) and field teams.
• Business requirements assessment and delivery of findings including key pain points, proposed solutions to meet business needs, and ROI where applicable.
• Development of a technical sales strategy.
• Configuring and effectively demonstrating our solutions in a way that closely reflects each customer s business (tailored demonstrations).
• Discussing and proposing solution architecture that includes common call center infrastructure integration, back-office system integration, and workflow process definition.
• Working well in a matrix organization, including AE field sales, SE service executives and implementation partners.
• Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.).
• The Service Cloud Solution Engineer works closely with Field Sales teams and Service Cloud Account Executives, their peers, and product management to deliver the appropriate solution and establish credibility and trust with the customer.
• Deep functional understanding of call centre/contact centre operations and processes.
• Curiosity and energy - ability to understand the customer s true pain points and apply our.
• Ability to work as part of a team to tackle technical problems in multifaceted environments.
• Ability to multi-task, work in a fast paced team environment, understand and be responsive solutions creatively to establish a differentiated architecture and solution.
• Ability to travel (up to 50% depending on location and assigned teams).
• Knowledge of related applications, relational database and web technology.
• Application configuration experience (applied understanding of setups / configuration of to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems Contact Center related technology CRM solutions).
• English and Thai language business fluency.
• Skills Desired.
• Previous experience as a Sales Engineer/Architect for a CRM company or similar technology.
• Understanding of the Service Cloud product suite and platform would be advantageous.
• Basic programming experience in HTML and other web based technologies is an advantage.
• Workflow / BPM / integration experience.
• Past experience with one or more of the following CRM solutions: RightNOW, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems, Kana, ServiceNow.
• Contact or call center-based applications experience is beneficial (Remedy, Clarify, Vantive, Aspect, Gensys, Avaya, Cisco, Interactive Intelligence, Verint, NICE).
• Field-service applications experience is nice to have (Oracle, SAP, Clicksoftware, ServiceMax, TOA).
• Back-office / ERP system understanding - order management, accounts receivable /payables, collections, contracts (service), installed base.
• Experience working with a J2EE architecture: Java, XML, JSP, HTML, and SQL.
• Experience with relational databases including Oracle and/or Microsoft SQL Server.
• AI and Generative AI experience.
• LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Salesforce, Automation

ประเภทงาน:

งานประจำ

• Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
• Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
• Lead on the design, implementation of technology and creative business solutions for iconic brands.
• Take the lead on projects, solving some of the most exciting problems for our clients.
• Build lasting relationships with key client stakeholders and sponsors.
• Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.
• Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline.
• 3 - 8 years experience in consulting and/or CRM implementation in an enterprise environment.
• Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript. Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
• Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
• Configure and implement integration with Salesforce Core and Marketing Cloud.
• Drive and determination to continually learn new things and develop yourself.
• A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
• Drive, tenacity, client-focused and results-oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI_MH Requisition ID: 107266In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Network Administration

ประเภทงาน:

งานประจำ

• Installing and configuring computer hardware operating systems and applications.
• Providing operational support and maintaining computer systems, internet systems and networks.
• Inspecting and maintaining IT equipment according to the plan to reduce the damage.
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
• Monitoring and operating computer and telecommunications systems, including hardware and software.
• Preparing and operating service requests from customers by scope of the service categories and IT policies.
• Perform additional tasks as needed.
• QualificationsBachelor s degree or higher in area of Information Technology, Computer Science, Computer Engineering or related fields.
• Minimum of 1-5 years experience in IT Support.
• Experience withWindow10-11, MS Active Directory, O365, PC/Notebook Hardware installation and troubleshooting.
• Experience in healthcare industry would be advantage.
• Hands-on experience with computer networks, network administration, network installation and database.
• Good verbal and written communication, technical and consultative skills.
• Eager to learning new things and keep IT knowledge up to date.

ทักษะ:

Quality Assurance, Assurance, JSON, English

ประเภทงาน:

งานประจำ

• Analyses technical problems of high complexity. Assesses scope of impact and provide suggestion to mitigates the problem.
• Conducts problem root cause analysis in correlation with multiple related system. Identifies options for permanent resolution. Recommended service improvement to relevant team.
• Ensure overall services stability. Automate monitoring process and perform service recovery when necessary.
• Participate in service recovery call and provide immediate technical assistance for major service outage and aim to rectify and recover the service the soonest.
• Sign off on service quality from supportability aspect. Deploy software into production environment follows the instruction created by development team.
• Monitor service capacity, forecast an increase in system usage due to new content or new customer onboarding.
• Collaborate closely with development team, quality assurance team, products management team, and other related parties to achieve the desired outcome.
• Provide expertise recommendation to improve services. Reduce all manual and repetitive task by aiming to automate everywhere possible.
• Document and sustain team's knowledge. Learn and understanding of service workflow end to end, tooling, for monitor services and investigate problems.
• Flexible working hour and sometime require working outside normal working hour, to collaborate with colleagues in other time zone to mitigate the critical service problems.
• Required Qualifications & Experience: Degree in Computer Science, Information Technologies or equivalent experience.
• Proficient English communication. Confident to lead service recovery call with teams from different locations.
• Strong analytical thinker, problem solver, self-motivated and able to work in a fast-paced work environment with minimal supervision.
• Eager to learn new technologies. Always looking for improvement opportunities and open for changes.
• Understanding of REST API, JSON, XML, tools for investigating HTTP requests, Postman.
• Basic knowledge relational Database, SQL, Store Procedure, Database Trigger.
• Ability to multitask, prioritize and work under tight time constraints.
• Desired Experience: Hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents.
• Exposure on any cloud services, preferably AWS. Have been using service such as CloudWatch, Lambda, EC2/ECS, ELB, IAM, S3, DynamoDB, Aurora RDS, SQS/SNS, OpenSearch.
• Exposure to service monitoring tools such as BigPanda, DataDog, CloudWatch Alarm.
• Experience in programming languages, preferably Python, Java, JS.
• CI/CD knowledge, understanding on Jenkin, GitLab, GitHub.
• Experience working with microservices architectures, event/message driven system.
• Hand-on Unix/Linux/Sun Solaris skill and shell programming.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Industry trends, Analytical Thinking, English

ประเภทงาน:

งานประจำ

• Respond to and resolve technical inquiries and issues related to the HC platform.
• Managing internal and external stakeholder communications.
• Diagnose and troubleshoot problems, providing timely solutions.
• Maintain and update relevant documentation and knowledge bases.
• Assist in the implementation of system upgrades, patches, and updates.
• Monitor system performance and identify potential issues.
• Contribute to process improvement initiatives to enhance platform efficiency.
• Problem Solving:Analyze complex problems and develop effective solutions.
• Collaborate with cross-functional teams to resolve issues and implement enhancements.
• Responsible for escalation Management on aging tickets or any issues arises.
• Learning and Development:Continuously expand your knowledge of SuccessFactors and related technologies.
• Stay updated on industry trends and best practices.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• Requirements:Minimum 3 years of vast experience on challenging support delivery experience on Human Capital systems preferably in SuccessFactors.
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
• The willingness to work based on clients business workdays and office hours and on rotation basis to support any critical or high request after client s business office hours.
• Good spoken English and an added advantage if other languages are known.
• Good analytical thinking and ability to engage stakeholders.
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
• Pro-active and willing to own task assigned.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.#LI-CP Requisition ID: 107231In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Data Analysis, SQL, Problem Solving, English

ประเภทงาน:

งานประจำ

• Working closely with business and technical domain experts to identify data requirements that are relevant for analytics and business intelligence.
• Implement data solutions and data comprehensiveness for data customers.
• Working closely with engineering to ensure data service solutions are ultimately delivered in a timely and cost effective manner.
• Retrieve and prepare data (automated if possible) to support business data analysis.
• Ensure adherence to the highest standards in data privacy protection and data governance.
• Bachelor s of Master s Degree in Computer Science, Computer Engineering, or related.
• Minimum of 1 Year with relational/non-relational database systems and good command in SQL.
• Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
• Ability to work independently, have strong problem solving and organization skills, with a high initiative and a sense of accountability and ownership.
• Experience with cloud-based platforms such as AWS, Google Cloud platform or similar.
• Experience in data processing batch / real time / nearly realtime.
• Experience with data integration or ETL management tools such as AWS Glue, Databrick,or similar.
• Experience with web or software development with Java,Python or similar.
• Experience with Agile methodology is a plus.
• Good in communication and writing in English.
• Good interpersonal and communication skills.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Develop and execute comprehensive data migration plans and strategies.
• Collaborate with cross-functional teams to ensure successful data migration.
• Monitor, assess, and mitigate risks and issues related to data migration.
• Communicate project progress and data migration status to stakeholders.
• Allocate and manage resources effectively for data migration projects.
• Ensure strict adherence to banking industry regulations and data compliance.
• Implement financial controls and cost-effective measures in data migration efforts.
• Oversee the transition of data for banking services seamlessly.
• Conduct post-project evaluations and lessons learned sessions for data migration projects.
• Cultivate a culture of excellence and innovation within the data migration team.
• Qualifications Bachelor s degree in information technology, Computer Science, or a related field.
• Previous experience as a Data Migration Project Manager in the banking sector.
• Strong knowledge of data migration methodologies, tools, and best practices.
• In-depth understanding of banking industry regulations and data compliance (Preferable).
• Proficiency in project management methodologies and tools.
• Financial acumen and cost management skills for data migration projects.
• Exceptional communication and stakeholder management abilities.
• Leadership, problem-solving, and decision-making skills.
• PMP, PRINCE2, or relevant project management certifications are a plus.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Microsoft Office, Excel, SQL, English

ประเภทงาน:

งานประจำ

• Structure, Analyze and Solve Problems: leverage data and collaboration to identify problems and opportunities in a structured manner, proposing project ideas and solutions to drive critical operational metrics.
• Own strategic projects: Take ownership of end-to-end projects, or areas of business in CEG (global coverage), collaborating closely with multiple stakeholders such as Customer Support Operations, Product Management, and other Project Management teams.
• Act as a Subject Matter Expert (SME): Become an SME in the respective business areas ...
• Drive continuous improvement: Oversee project progress, evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
• Experience in project management, strategy, operations, management consulting, and/or investment banking.
• Proven track record in managing complex projects with multiple stakeholders.
• Highly analytical and proficient with numbers, capable of defining analysis structures, conquering complex calculation, and making data-driven decision.
• Excellent organization capabilities, and able to operate independently.
• Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
• Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
• Be a team player with a collaborative mindset.
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.