เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Human Resource Management, Management, Payroll, Recruitment, Leadership Skill, Thai, English

ประเภทงาน:

งานประจำ

• Managing all Human Resource operations for our office, warehouse & operations employees.
• Undertaking & executing monthly payroll & sales commission calculations.
• Submitting legal & tax documents to relevant external parties.
• Consistently recruiting & interviewing new members alongside the management.
• Ensuring a positive working environment at all times, helping tackle daily problems & moving towards long-term goals for the organization's growth from a HR perspective.
• This job requires fluent Thai & profficiency in English.
• This job requires great leadership & management skills.
• This job requires someone who has experience & proven track record in HR.
• This job requires someone who has basic knowledge in Thai labour laws.
• Is This Job For You.
• This job is for someone who is looking to completely manage all Human Resource operations.
• This job is for someone who wants to grow their management capabilities.
• Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

ประเภทงาน:

งานประจำ

• Location: อาคารแสงโสม, Bangkok (เดินทางสะดวก ใกล้ MRT กำแพงเพชร และ BTS หมอชิต).
• Working Date and Time: Monday - Friday 8.30 AM - 5.00 PM.
• Job Responsibilities.
• ทำงานร่วมกับผู้บริหารและหัวหน้าฝ่ายต่าง ๆ เพื่อพัฒนาและดำเนินกลยุทธ์ด้านทรัพยากรบุคคลให้สอดคล้องกับเป้าหมายขององค์กร
• ให้คำปรึกษาและสนับสนุนด้าน HR แก่ผู้บริหารฝ่ายต่าง ๆ ในเรื่องการบริหารบุคลากร การพัฒนาองค์กร และการจัดการความเปลี่ยนแปลง
• วิเคราะห์ข้อมูลและแนวโน้มด้าน HR เพื่อเสนอแนวทางการปรับปรุงและพัฒนา
• สร้างความเข้าใจ ให้คำปรึกษาภายใต้นโยบาย ระเบียบข้อบังคับ และกระบวนการ HC กับทีมผู้บริหารและพนักงาน
• ส่งเสริมวัฒนธรรมองค์กรและการมีส่วนร่วมของพนักงาน
• ดูแลและรับผิดชอบพนักงานในหน่วยธุรกิจตามระเบียบสวัสดิการและค่าตอบแทน ระเบียบกำลังคน รวมถึงสภาพแวดล้อมในการทำงาน เป็นต้น
• สนับสนุนแผนพัฒนา HC สำหรับเส้นทาง/การวางแผนอาชีพ การพัฒนาพนักงาน การวางแผนสืบทอดตำแหน่ง และการจัดการความสามารถของหน่วยธุรกิจ
• การมอบหมายงานอื่นๆ ที่เกี่ยวข้องกับการมอบหมายงานหรือธุรกิจ.
• Job Skills & Qualifications.
• ประสบการณ์อย่างน้อย 7 ปีในด้าน HRM, HRD และกฎหมายและข้อบังคับด้านแรงงาน.
• มีประสบการณ์ด้าน HRBP หรือการบริหารทรัพยากรบุคคลอย่างน้อย 5 ปี
• มีความเข้าใจในธุรกิจและสามารถเชื่อมโยงกลยุทธ์ HR กับเป้าหมายขององค์กรได้
• ทักษะการสื่อสาร การวิเคราะห์ และการแก้ไขปัญหาอย่างมีประสิทธิภาพ
• ทักษะความเป็นผู้นำ การบริหารโครงการ และการทำงานร่วมกันเป็นทีม
• สามารถใช้ภาษาอังกฤษได้ดี (พูด อ่าน เขียน).

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Partner with senior leaders to align HR strategies with business objectives.
• Lead talent management, workforce planning, and performance initiatives.
• Oversee HR operations and guide the HR support team.
• Drive employee engagement, learning & development, and change management.
• Advise leaders on organizational design, employee relations, and HR compliance.
• Use people data and insights to support decision-making.
• QualificationsBachelor s degree in Human Resources, Business Administration, or related field.
• Experience as HRBP or in talent management / HR strategic roles.
• Strong knowledge of labor laws, HR best practices, and people management.
• Excellent communication, leadership, and problem-solving skills.
• Ability to influence senior leaders and manage multiple stakeholders.

ทักษะ:

Legal, Compliance, English

ประเภทงาน:

งานประจำ

• To be a trusted business partner and ensure HR initiatives, programs, and policies are fully understood and implemented thoughtfully in organization.
• Coach and mentor Line Managers to empower and develop their respective teams to maximize performance and employee engagement to ensure employee performance, engagement, and accountability.
• Support and execute the People Strategy in a defined area.
• Elevating employee experience and employee engagement to drive people and winning culture for Thailand based employees.
• Execute talent development and talent retention strategies.
• Build a Talent pipeline with robust succession planning for key positions within the area of responsibility.
• Address employee relations issues as both a management coach and employee advocate.
• Effectively mediation and problem-resolution skills, grounded in a strong understanding of company policies and practices, to support and provide input on high-level or sensitive employee matters in accordance with management procedures.
• Provide day-to-day performance management guidance to line managers and employees (probation, career development, new manager capability building and grievance handling).
• Support talent identification and may assist line management and TA in interviews and selection process for respective management levels.
• Monitoring the Personnel Expense (PEX) budget and KPI dashboards.
• Partnering with Talent, Rewards and Talent Acquisition teams for ensuring Thailand implements all global people processes seamlessly.
• Responsible for training and development process (identifying training needs, implement training programs & improving existing programs).
• Partner with legal team for ensuring a risk-free and compliant environment. Also, support organization and employees on topics that require legal support and planning.
• Bachelor s degree in human resources management, or related field. Master's degree is an advantage.
• Minimum of 7 years work experience in fast moving, agile organizations Thorough understanding of HR business partnering requirements, working knowledge of legal, statutory and compliance handling.
• Possess organizing skills along with high result oriented & attention to detail.
• Proficient in English and Thai.
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Manager Human Resources BRAND: LOCATION: Bangkok TEAM: People & Culture STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 534210 DATE: Nov 12, 2025

ประเภทงาน:

งานประจำ

• Build autonomy and personal initiative.
• Lead small projects or initiatives.
• Understand HR systems and consistently deliver results via operational excellence.
• Identify key business building opportunities.
• Build capabilities and deliver business impact with excellence.
• Job Qualifications.
• Demonstrated experience in Human Resources or related field.
• Strong interpersonal and communication skills.
• Ability to influence and shape team dynamics and organizational culture.
• Experience with or interest to learn HR systems and processes.
• Demonstrated ability to lead small projects or initiatives.
• Fresh grads are welcome to apply.
• About us.
• We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
• We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
• Job Schedule.
• Full time
• Job Number.
• R000139840
• Job Segmentation.
• Entry Level

ประเภทงาน:

งานประจำ

• วางแผนและดูแลโครงการด้านการเรียนรู้และพัฒนาบุคลากร (L&D).
• ทำงานร่วมกับ BU ในการออกแบบและจัดโปรแกรมฝึกอบรมให้สอดคล้องกับเป้าหมายทางธุรกิจ.
• ประสานงานกับวิทยากรทั้งภายในและภายนอก พร้อมติดตามและประเมินผลการฝึกอบรม.
• สนับสนุนและดูแลกระบวนการ Job Rotation.
• ทำงานร่วมกับทีม Champion ในการจัดกิจกรรม Employee Engagement กิจกรรมภายใน และกิจกรรมวัฒนธรรมองค์กร.
• ช่วยวิเคราะห์ผลสำรวจ Employee Engagement และเสนอแนวทางปรับปรุง.
• สนับสนุนกระบวนการบริหารผลงาน เช่น Quarterly Check-in.
• จัดทำรายงานและ Presentation ที่เกี่ยวข้องกับการฝึกอบรม การพัฒนา และ Engagement.
• HR Operations & Generalist Supportสนับสนุนงาน HR Operations ในชีวิตประจำวัน ภายใต้ทีม HR ขนาดเล็ก.
• ประสานงานกระบวนการพนักงานเข้า-ออก (Onboarding / Offboarding).
• ดูแลและจัดเก็บข้อมูลพนักงานและเอกสารด้าน HR ให้เป็นระเบียบ.
• สนับสนุนงานด้านนโยบาย HR การสื่อสารภายใน และโครงการ HR อื่น ๆ ตามที่ได้รับมอบหมาย.
• Budget & Coordinationติดตามและดูแลงบประมาณด้านการฝึกอบรมและพัฒนาบุคลากร.
• ประสานงานกับ Vendor สถานที่ และอุปกรณ์สำหรับกิจกรรม HR.
• คุณสมบัติผู้สมัครปริญญาตรีขึ้นไป สาขา HR, จิตวิทยา, บริหารธุรกิจ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน HRD, HR Generalist หรือ L&D ประมาณ 1-3 ปี.
• สื่อสารและประสานงานได้ดี ชอบทำงานร่วมกับคน และจัดกิจกรรมได้.
• ใช้ MS Office, Canva และ AI Tools ในการทำเอกสาร รายงาน และ Presentation ได้.
• สื่อสารภาษาอังกฤษได้ในระดับใช้งาน (อ่านเอกสารหรือคุยเป็นครั้งคราวได้ จะพิจารณาเป็นพิเศษ).
• กระตือรือร้น ใส่ใจรายละเอียด และพร้อมทำงานในทีม HR ขนาดเล็ก.

ประเภทงาน:

งานประจำ

• วางแผนและบริหารกระบวนการสรรหาและคัดเลือกบุคลากรร่วมกับหัวหน้าหน่วยงาน เพื่อให้ได้ผู้สมัครที่เหมาะสมตามแผนอัตรากำลัง.
• ดูแลการจัดทำข้อมูลด้านทรัพยากรบุคคล (HRIS) และตรวจสอบให้มีความถูกต้อง ทันสมัย และสอดคล้องกับนโยบายบริษัท.
• วางแผน และประสานการจัดอบรม / พัฒนาบุคลากรทั้งในเชิงทักษะและสมรรถนะ (Competency Development).
• สนับสนุนการดำเนินงานด้าน Performance Management และการประเมินผลการทำงานของพนักงาน (KPI/PA).
• ควบคุม ดูแล และประสานงานเกี่ยวกับสวัสดิการพนักงาน พร้อมเสนอแนะแนวทางการปรับปรุง.
• ดูแลและพัฒนากิจกรรมพนักงาน (Employee Engagement) และเสริมสร้างวัฒนธรรมองค์กรที่ดี.
• วิเคราะห์ข้อมูลเชิงสถิติ เช่น อัตราการลาออก ความพึงพอใจของพนักงาน เพื่อนำเสนอผู้บริหารในการวางแผนทรัพยากรมนุษย์.
• ดูแลเอกสารและขั้นตอนทางกฎหมายแรงงาน และสนับสนุนการบริหารแรงงานสัมพันธ์อย่างมืออาชีพ.
• ให้คำปรึกษาและสนับสนุนหน่วยงานต่าง ๆ ในประเด็นด้าน HR ทั้งเชิงกลยุทธ์และเชิงปฏิบัติ.
• เป็นผู้นำหรือผู้ร่วมในโครงการด้าน HR ที่มีความสำคัญขององค์กร เช่น การปรับโครงสร้างองค์กร, ระบบประเมินใหม่, Digital HR ฯลฯ.
• มีภาวะผู้นำ สามารถทำงานร่วมกับผู้อื่นได้หลากหลายระดับ.
• มีทักษะในการวิเคราะห์ วางแผน และจัดการงาน HR อย่างเป็นระบบ.
• ใช้โปรแกรม Microsoft Office และระบบ HRIS ได้อย่างคล่องแคล่ว.
• มีความรู้ด้านกฎหมายแรงงาน และแนวปฏิบัติ HR ตามมาตรฐานองค์กร.
• ทำงานเป็นทีมได้ดี และสามารถทำงานภายใต้แรงกดดันหรือเวลาที่จำกัด.
• มีทัศนคติที่ดีต่อการทำงาน และพร้อมเรียนรู้สิ่งใหม่ ๆ.
• มีความยืดหยุ่นในการทำงาน และพร้อมปรับตัวให้เข้ากับกระบวนการที่เปลี่ยนแปลงได้เสมอ.

ทักษะ:

Finance, English

ประเภทงาน:

งานประจำ

• Complete to register customer application and execute Payment.
• Report FX position to Treasury dealer to get exchange rate or set up FX contract within time frame.
• Select proper correspondent bank and Standard Settlement Instruction.
• Check the completeness of execution by making the voucher consolidation and end-day report.
• Control the application on hand and safe-keep the application with good control.
• Make authorities reports such as DMS report, AMLO and suspicious report.
• Perform additional assignments which may be supervisor as being back support cross function.
• Bachelor s Degree Major in Finance, Economics or related fields.
• Good command of English.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LinkedIn: Krungsri Career.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

ทักษะ:

Finance, Risk Management, Negotiation, English

ประเภทงาน:

งานประจำ

• The leadership and proactive management of multiple Client Management teams and deliver the highest quality client service for the FI or Corporate segment and across the client tiers.
• Ensure effective and timely escalation of issues / roadblocks to Frontline and act as the main point of escalation between Client Management and Frontline.
• Ensuring uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value ...
• Ensure the teams are proactively managing the relationship health of the accounts they are responsible for and delivering the highest quality client service.
• Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Strategy.
• Targeted ImprovementsEnsure uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight.
• Engage a wide range of internal stakeholders for discussion in order to streamline processes and implement changes.
• Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients.
• Automation and StreamliningMonitor the efficiency, effectiveness and quality of the operations from time to time and provide corresponding actions for improvement with respect to the changing business or customer needs.
• Accelerate the shift to digital and ensure the digital value proposition is aligned with clients needs and preferences.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Drive adoption by the team, of the latest tools and techniques to improve performance.
• Adherence to changes in line with the Client Management destination model and DOIs.
• Business.
• Fully understand the CCIB business strategy and leadership expectations and ensure Client Management activities within the team are effectively managed in accordance with the Bank s strategic focus.
• Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
• Responsible for the leadership and proactive management of multiple Client Management teams and deliver the highest quality client service for the FI or Corporate segment and across the client tiers.
• Liaise with business units, local/group product, other supporting operations and external business partners when necessary to capture business opportunities in a timely and effective way.
• Support various stakeholders on regulatory and audit requests.
• Act as departmental coordinator for outsourcing matters. This requires detailed understanding of outsourcing policy, procedure and regulation.
• Maintain good working relationships with the various Business Units, Finance, Risk, Technology and Operations community.
• Undertake ad-hoc duties and when delegated by Country Client Management Head.
• Identify process improvement opportunities and work closely with management to implement the change.
• Processes
• GeneralEnsure the teams are proactively managing the relationship health of the accounts they are responsible for and delivering the highest quality client service.
• Deliver quality, risk management, efficiency and effectiveness as per agreed standards & metrics.
• Drive relevant targets across team. Ensure that the team works collaboratively to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, and within agreed service level agreements including turnaround times, productivity, and quality.
• Ensure work performed by team is error free with no operating losses and adheres to first-time-right principles. Contribute to the teams BAU productivity at the highest standards, ensuring minimal rework across the team within all processes managed.
• Ensure effective and timely escalation of issues / roadblocks to Frontline and act as the main point of escalation between Client Management and Frontline.
• Manage document inventory, ensuring processes are in place and consistently adhered to by the team in line with global documentation standards and to enable retrieval of documentation in a timely manner.
• Drive robust operating rhythm across team, ensuring allocation of resources against simple vs. complex and critical activities delivers best outcomes for clients and the Bank. Proactively plan team capacity by forecasting volumes and measuring cycle times.
• Identify process and service improvement opportunities and work closely with management to implement changes, facilitate transfer of best practices.
• Drive implementation of change initiatives.
• Ensure that appropriate internal resources, systems, procedures, and controls are in place and are operating effectively.
• Resolve escalations from team, including follow-up with clients, ensuring the once to client rule is adhered to as much as possible.
• Appropriately challenge stakeholders in the value chain where necessary, facilitating resolution of complex cases and where blockages exist that impact execution.
• Ensure, lead, and monitor both strict adherence to regulatory requirements, and efficient preparation for Audit reviews.
• Responsible for appropriate and timely escalation, especially significant risk issues, to any governance committees or to other stakeholders in senior management, risk, or control functions as appropriate.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Ensure roles & responsibilities and service levels are clearly defined in the Service Level Agreements (SLA) between Client Management and Business or other Functions.
• Share and replicate best practices with other Country Client Management Teams.
• Drive improved ways of working across coverage, product and functional partners, leveraging relevant meetings/forums to achieve stronger cross-functional collaboration.
• Client Relationship ManagementDemonstrate strong knowledge of client needs for the assigned client portfolio and able to engage clients effectively.
• Build trust and strong account management support to clients including but not limited to loan drawdowns, overseeing the resolution of client related complaints, issues and escalations.
• Provide sound advice to clients on associated documentation requirements (e.g. credit documentation, account monitoring activities etc.).
• Client Due Diligence (CDD) and Regulatory Onboarding (e.g. FATCA, CRS)Demonstrate thorough understanding of the Group s Client Due Diligence (CDD) policies and procedures, various systems, and how it correlates with business needs. Provide input and insight into relevant policy & project discussions as required.
• Ensure that applicable CDD standards are adhered to by team and all policy/ process/ procedure gaps are highlighted and resolved with relevant stakeholders and senior management on a timely basis.
• Ensure all staff are adequately trained on policies & procedures. Ensure only staff accredited to handle CDD (including relevant Correspondent Banking accreditations) are granted access to the system and execute CDD activities.
• Drive network onboarding processes.
• Credit DocumentationProvide inputs into the Credit Issues Committee (CIC) pack, working closely with the Enablement team to ensure outcomes and relevant actions are completed within timelines.
• Manage the end-to end documentation negotiation process including passporting of documents in the network subject to all approvals being in place as negotiated with Legal/Product and Business.
• Engage and coordinate with Legal & Compliance, Credit, and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc.
• Ensure document deficiencies are minimised and are rectified in a timely manner.
• Account OpeningAdhere to policies including escalation and compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.
• Document Archival (hard and soft copies).
• Account Management & Portfolio QualityManage flow maintenance activities on client portfolio as assigned.
• Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to the RM and CA.
• Act as escalation point for Unsettled (FX) Past Due Trades reports & Failed trades reports, working closely with Operations where relevant.
• Attend ASTAR Review meetings as appropriate and participate in relevant business meetings, forums or committees as required.
• People & Talent.
• Provide effective orientation /guidance to new joiners on the bank s policies/procedures/processes to Ensure staff are adequately trained to support both existing and any new requirements.
• Provide/ secure / enable access to relevant role-specific and general training to the team.
• Manage talent and hiring across Client Management, ensuring high performance team and bench strength. Own the development of the individuals within the team, using performance management and staff development to provide a deep pool of talent and opportunities for individual growth.
• Conduct regular 1-1s to review individual KPIs and provide feedback on an ongoing basis.
• Collaborate with members of the team and plan individual training to be completed over the P3 cycle, to achieve required competencies.
• Enable team to function optimally, providing guidance and coaching to members. Drive and encourage cross-training and mentorship, facilitating interchange of best practices amongst team members and across teams.
• Manage and control overall attrition at acceptable level. Attrition of top performers to be managed. Minimize key man risks within team.
• Develop succession plan for self and for all critical resources in the team.
• Risk Management.
• Demonstrate high level of preparedness by self and team for any Audit and ensure NIL audit failures/ NIL adverse audits grading in reviews.
• Understand the risk and control environment in their area of responsibility and drive rectification as required. Develop awareness of changes in the policy and regulatory environment, predict challenges and identify initiative opportunities to manage change implementation at the right time.
• Ensure that Risk Management matters that are brought to the job holder s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
• Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework and across team.
• Provide crisis management support on behalf of Country Client Management Head for ad hoc control and procedural issues.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations.
• Governance.
• Effective management of Client Management teams to provide support for the business.
• Ensure CST scores are maintained within thresholds. Ensure rework is closely monitored and controlled. Conduct monthly rework forums to discuss repeat themes and arrive at corrective actions involving Client Management. Ensure NIL observations in Control Assurance (CA) review.
• Ensure robust performance management in place using relevant Productivity / Performance MIS. Monthly, quarterly and annual review discussions to be completed by stipulated timelines.
• Ensure that appropriate internal resources, systems, procedures, and controls are in place and are operating effectively and timely reporting/escalation of significant risk issues to senior management.
• Ensure there are appropriate frameworks in place to guarantee that Client Management team functions within the Group s risk appetite and relevant risks are appropriately managed in conjunction with management, direct reports, and other stakeholders.
• Ensure, lead, and monitor both strict adherence to regulatory requirements, and also efficient preparation for Audit reviews.
• Fulfil supervisory responsibilities in line with supervisory principles.
• Maintain oversight on quality & timeliness of Service Review Meetings (SRM) to be held every month between business Teams & Hub or Country CETs.
• Manage in country or other remediation s as required to ensure gaps in capability, process or data/docs are brought up to a best-in-class standard over time.
• Utilize metrics and the agreed service standards to drive decisions and improve operational service excellence.
• Regulatory & Business Conduct.
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Client Management Team to achieve the outcomes set out in the Bank s Conduct Principles: Financial Crime Compliance; The Right Environment.
• Key stakeholders.
• InternalCountry Client Management Head.
• Client Management teams, including in-country CET.
• Client Management Enablement.
• GBS Hub teams.
• Account Opening Teams.
• Front Office RMs.
• Product Partners.
• Client Lifecycle Design Management Teams.
• Legal team; in-countries, Region and Group.
• Credit & Risk teams; in-countries, Region and Group.
• Lending Documentation Unit.
• Commodities Transaction Management Unit.
• Regional CDD Risk Managers.
• Operational Risk.
• Credit Documentation CoE.
• CFCC.
• Other Responsibilities
• Embed Here for good and Group s brand and values in the Client Management Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
• Skills and ExperienceAbility / experience managing individuals or teams.
• Ability to build strong relationships with diverse stakeholders, work collaboratively with them to deliver exceptional client service & experience while balancing robust operational management.
• Ability to directly influence stakeholders across value chain to secure resources and buy-in required to deliver operational and client service targets.
• Ability to understand and derive insights & improvement opportunities from MIS and performance data.
• Strong drive to deliver.
• Ability to positively engage and build rapport with clients.
• Has a clear understanding of the client needs being serviced; able to articulate and align team to them.
• Knowledge and experience in relevant processes managed by Client Management.
• Sound knowledge of local regulations (CDD, credit and lending, risk management).
• Superior writing and presentation skills in English.
• Risk & AML certified as stipulated by Bank policy (role based).
• Role Specific Technical CompetenciesManage Conduct.
• Manage Risk.
• Manage People.
• Operational.
• Process Management.
• Data Conversion and Reporting.
• About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• What we offer
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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งานประจำ

• Minimum of 8 years in a Senior Business Partnering role.
• Extensive experience in HR, with a focus on strategic partnership roles.
• Well-developed personnel management skills and strong organisational skills. Computer literate.
• Good communication and interpersonal skills, capable of dealing with all levels.
• Ability to influence and build relationships with stakeholders at all levels.
• Good knowledge of HR industrial information.