เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• เป็นศูนย์กลางในการให้คำปรึกษาและตอบข้อซักถามแก่หัวหน้างานและพนักงาน ด้านนโยบาย ระเบียบปฏิบัติ และกระบวนการด้านทรัพยากรบุคคล เพื่อให้คำแนะนำที่ถูกต้องและสอดคล้องกับระเบียบองค์กร.
• ประสานงานกับทีม HRBP เพื่อดำเนินกิจกรรมด้านทรัพยากรบุคคลให้สอดคล้องกับปฏิทินงาน HR.
• วางแผนกำลังคน (Manpower Planning) พร้อมทั้งดูแลและปรับปรุงผังองค์กร (Organization Chart) และขอบเขตงานของแต่ละหน่วยธุรกิจให้เป็นปัจจุบันเสมอ.
• บริหารจัดการข้อมูลประวัติพนักงาน รวมถึงการเปลี่ยนแปลงและการโยกย้ายภายในระบบ HR.
• รวบรวม วิเคราะห์ และจัดทำรายงานด้าน HR เพื่อนำเสนอต่อผู้ที่เกี่ยวข้อง (เช่น ข้อมูลค่าตอบแทน สถิติอัตราการลาออก ผลการสัมภาษณ์พนักงานที่ลาออก และผลสำรวจความผูกพันของพนักงาน เป็นต้น).
• ประสานงานกับทีมสรรหาบุคลากร เข้าร่วมกระบวนการสัมภาษณ์ และบริหารจัดการขั้นตอนการจ้างงานให้ราบรื่น.
• ดำเนินการและประสานงานเกี่ยวกับข้อมูลค่าตอบแทนและสวัสดิการส่งให้ทีม HR Shared Service (เช่น ค่าล่วงเวลา เบี้ยเลี้ยง และประกันภัยต่างๆ).
• ประสานงานกับหน่วยงานภายนอกในการยื่นขอวีซ่าและใบอนุญาตทำงาน (Work Permit) สำหรับพนักงาน.
• ริเริ่มและให้ข้อเสนอแนะในการพัฒนากระบวนการทำงานของ HR ให้มีประสิทธิภาพยิ่งขึ้นตามความเหมาะสม.
• ร่วมเป็นส่วนหนึ่งของทีม HR ในการสร้างบรรยากาศและสภาพแวดล้อมการทำงานที่ดี.
• ประสานงานการจัดหลักสูตรฝึกอบรมตามสายงานและแผนพัฒนาศักยภาพรายบุคคล พร้อมทั้งมีส่วนร่วมในการวางแผนและวิเคราะห์เส้นทางความก้าวหน้าทางสายอาชีพ (Career Path) แผนสืบทอดตำแหน่ง (Succession Planning) และแผนพัฒนากลุ่มผู้มีความสามารถพิเศษและความเป็นผู้นำ (Leadership & Talent Pipeline) เพื่อให้มั่นใจว่าการดำเนินงานเป็นไปตามเป้าหมายและมีการติดตามประเมินผลอย่างต่อเนื่อง.
• สำเร็จการศึกษาระดับปริญญาตรีขึ้นไป สาขาบริหารทรัพยากรบุคคลหรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้านทรัพยากรบุคคลอย่างน้อย 5 ปี.
• มีความรู้ความเข้าใจในกระบวนการทำงานด้าน HR และกฎหมายแรงงานที่เกี่ยวข้อง.
• มีทักษะการสื่อสารและมนุษยสัมพันธ์ที่ดี.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Market Analysis, Recruitment

ประเภทงาน:

งานประจำ

• Support compensation benchmarking and market analysis by gathering salary survey data and providing reports.
• Help manage employee benefits programs, including health insurance, retirement plans, wellness initiatives, and other employee perks.
• Provide support to employees regarding compensation and benefits inquiries, ensuring they understand program details and eligibility.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Support the integration of compensation and benefits processes with other HR systems and workflows.
• Coordinate with the recruitment team to attract qualified candidates, conduct an interview, and complete the hiring administrative tasks.
• Develops contract terms for new hires, promotions, and transfers.
• Identifies training needs for business units and individual executive coaching needs.
• Coordinate training programs according to functional training and individual development plans appropriately.
• Collaborate in developing and analyzing career path planning, succession planning, leadership & talent pipeline plans, ensuring execution according to the plans, and monitoring results as per the established plans.
• Initiate or recommend HR process improvement as appropriate.
• Performs other related duties as assigned.
• Minimum of 3 years of experience in multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, and performance management.
• A bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Team player with strong collaboration skills.
• Excellent organizational skills and attention to detail.
• Attention to detail, especially when dealing with data accuracy.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong organizational and time management skills with the ability to manage multiple tasks at once.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Eagerness to learn and grow within HR and compensation/benefits.
• Proactive attitude with a willingness to take on new challenges.
• Adaptability in a fast-paced and evolving work environment.

ประเภทงาน:

งานประจำ

• วางแผนพัฒนาความรู้ความสามารถให้กับพนักงาน เพื่อให้สอดคล้องกับนโยบายและกลยุทธ์ของบริษัท.
• วางแผน/ควบคุม/ติดตาม/ประสานงานการดำเนินงานด้านพัฒนาฝึกอบรมรวมไปถึงการพัฒนาพนักงานผ่านเครื่องมืออื่นๆให้กับพนักงานภายในองค์กร.
• กำหนด/มอบหมายงาน และประสานงานไปยังส่วนงานธุรการและบุคคลภูมิภาค เพื่อดำเนินงานด้านงานพัฒนาบุคลากร ไปยังส่วนงานที่เกี่ยวข้อง.
• วางแผนจัดทำ Training Plan เพื่อให้สอดคล้องกับ Key Capability ขององค์กร และ จัดทำ Training Requirement เพื่อจัดหาผู้ว่าจ้าง และ วิทยากรที่เหมาะสมสำหรับการพัฒนาทรัพยากรบุคคล.
• ติดตามและรายงานการวิเคราะห์ผลการดำเนินงานของสำนักงานทรัพยากรบุคคล เพื่อพัฒนาคุณภาพของพนักงานภายในองค์กร.
• รายงานผลการดำเนินงานโครงการต่างๆ ของงานพัฒนาทรัพยากรบุคคลต่อผู้บริหาร.
• ปริญญาตรี หรือปริญญาโท ด้านบริหารบุคคล หรือสาขาอื่นที่เกี่ยวข้อง.
• ประสบการณ์ด้านพัฒนาองค์กร 7 - 9 ปี ในงานด้านการพัฒนาบุคลากร / พัฒนาองค์กร.
• มีประสบการณ์ด้านการเป็น Internal Trainer หรือ วิทยากรกิจกรรมพนักงานสัมพันธ์.
• มีความรู้และทักษะงานด้านพัฒนาทรัพยากรบุคคล (HRD) พัฒนาทรัพยากรบุคคล.
• มีทักษะทางด้านการนำเสนอ และการวิเคราะห์.
• มีความรู้ความเข้าใจด้านภาษาอังกฤษเป็นอย่างดี.
• มีความรู้เรื่องกฎหมายแรงงานที่เกี่ยวข้องรวมถึงระเบียบเรื่องค่าจ้างและสวัสดิการต่างๆของ.
• บริษัท.
• มีทักษะในการเจรจาต่อรองเป็นอย่างดี.
• หากมีความรู้ ความเข้าใจหรือประสบการณ์การทำงานด้านโลจิสติกส์ ซัพพลายเชนจะพิจารณา.
• เป็นพิเศษ.

ทักษะ:

Analytical Thinking, Labor law, English, Thai

ประเภทงาน:

งานประจำ

• BANGKOK GENERAL OFFICE.
• Overview of the job.
• The Human Resources Manager role belongs to the 'Human Resources' job family. This job family is dedicated to developing and executing HR strategies that foster organizational and people effectiveness. HR managers play a key role in driving growth and sustaining our winning culture. Your career opportunities include roles in HR Business Partners, Talent Acquisition, Talent Practice, Diversity & Inclusion, and more.
• Your team.
• You will be reporting directly to Country HR Director and will work with business leaders across multiple functions.
• How success looks like.
• Execute HR processes in your area of responsibility, such as employee performance management, compensation and benefits administration, etc.
• Ensure all HR activities adhere to company policies, local labor laws, and regulations, minimizing legal and reputational risks. Proactively identifies and addresses compliance gaps.
• Create positive experiences for new hires and exiting employees, ensuring smooth transitions and compliance.
• Become a go-to resource for employees and managers on HR policies, procedures, and best practices. Provide timely and accurate guidance.
• Identify key business opportunity areas in terms of people management and partner with business leaders to execute interventions.
• Successfully balance employee needs with business objectives to create integrated solutions and positive work environment.
• Stay updated on HR best practices, industry trends, and changes in labor law. Seek out opportunities for personal and professional development.
• Look for ways to streamline and improve existing HR processes for greater efficiency and effectiveness.
• Actively contribute to broader HR projects or employee engagement initiatives, even if in a supporting role.
• Understand HR systems and consistently deliver results via operational excellence.
• Identify key business building opportunities and implement interventions.
• Contribute to HR initiatives execution/employee engagement activities.
• Build capabilities and deliver business impact with excellence.
• Build autonomy and personal initiative.
• Job Qualifications.
• Role Requirements.
• Bachelor's or master's degree with an excellent academic background.
• Fresh graduates are welcome to apply - HR-related experience is a plus.
• Strong interpersonal, communication and analytical thinking skills.
• Ability to influence and shape team dynamics and organizational culture.
• Excellent in leading projects/initiatives from end to end.
• Proficient in English and Thai.
• About us.
• We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit.
• http://www.pg.com.
• to know more.
• Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.
• We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
• Job Schedule.
• Full time.
• Job Number.
• R000151424.
• Job Segmentation.
• Entry Level.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Employer Branding, Service-Minded, Recruitment, Budgeting, English

ประเภทงาน:

งานประจำ

• Responsible primarily for planning organising and controlling the activities of Human Resources and training functions including formulating of policies identification of objectives and achievement of goals set forth by the management in relation to employment compensation and benefits learning and development labour relations and Team Member relations. Implementation of corporate Human Resources policies procedures rules and regulations.
• Bachelor's degree in Human Resources Business Administration or a related field.
• Minimum 8-10 years of HR experience preferably in the hospitality industry.
• Strong knowledge of labour laws and HR best practices.
• Proven expertise in recruitment employee relations and performance management.
• Strong leadership and people management skills.
• Strong analytical skills with the ability to prepare HR Analytics and reports to support strategic decision-making.
• Knowledge of HR budgeting workforce planning and personnel cost control.
• Proven track record in Employee Engagement Employer Branding and organizational culture development.
• Excellent command of spoken and written English.
• Professional proactive service-minded and able to work under pressure.
• Bachelor.
• 8-10.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, Budgeting, Payroll

ประเภทงาน:

งานประจำ

The HR Manager is responsible for the day to day transactions and policy administration relating to all phases of the employee life cycle, such as recruitment, induction, payroll, compensation and benefits, performance management, discipline, and resignations or terminations. In addition, the HR Manager oversees the organizing of online and offline recruitment events. The HR Manager ensures the maintenance of HRMS, talent database, and presence on recruitment website. The HR Manager also works with senior management on organizational structure, HR manpower plan, talent management p ...

ทักษะ:

Human Resources Development

ประเภทงาน:

งานประจำ

• Partner with business leaders to embed a high-performance and agile culture.
• Lead organization's effectiveness initiatives and facilitate organization diagnostics and recommend interventions to improve productivity, collaboration, and organizational health.
• Learning & Development Leadership.
• Develop and oversee enterprise learning strategy covering leadership, functional, regulatory, compliance, and future skills development.
• Ensure effective implementation of annual training roadmap and development programs.
• Oversee training needs analysis, curriculum design, learning technologies, vendor management, and budget utilization.
• Establish evaluation methodology to measure learning effectiveness and business impact.
• Promote a continuous learning culture and strengthen managerial coaching capabilities across the organization.
• Talent Management & Succession Planning.
• Lead enterprise talent management framework, including talent review, succession planning, leadership pipeline development, and career management.
• Identify critical roles and develop succession strategies to mitigate business continuity risks.
• Oversee Individual Development Plans (IDPs) and accelerated development programs for high-potential employees.
• Performance Management.
• Lead organization-wide performance management framework and annual performance cycle.
• Ensure consistency, fairness, and transparency in goal setting, evaluation, calibration, and reward linkage processes.
• Review and enhance performance management policies, tools, and communication practices.
• Provide guidance and coaching to leaders on performance-related decisions and employee development discussions.
• Utilize data analytics to identify trends, performance gaps, and opportunities for improvement.
• Employee Engagement & Culture.
• Lead initiatives to strengthen organizational culture aligned with corporate values and desired leadership behaviors.
• Oversee Employee Engagement surveys, action planning, and culture enhancement programs.
• Partner with leadership teams to improve employee experience and engagement outcomes.
• Monitor engagement trends and recommend interventions to address key organizational concerns.
• HR Projects & Digital Transformation.
• Oversee strategic HR transformation projects and cross-functional initiatives.
• Drive adoption of HR technologies, analytics, automation, and employee self-service solutHR Analytics & Reporting.
• Lead the development and governance of HR Analytics reporting, dashboards to support strategic decision-making.
• Prepare regular management reports, executive presentations, HR analytics dashboards, for Head Quarter/Regional Office submissions with actionable insights and recommendations.
• Drive continuous improvement of HR dashboards and visualization tools to provide timely and meaningful workforce insights.
• Bachelor's degree in HR, Organizational Development or related field.
• 10+ years of HRD experience with demonstrable results in Learning & Development, Performance management, Talent management and HR Analytics.
• Strong project/program management skills, experience leading cross-functional initiatives.
• Excellent facilitation, stakeholder management, and communication skills.
• Fluent Thai and English (written and spoken).
• MSIG Insurance (Thailand) Public Company Limited.
• 1908 MSIG Building, New Petchburi Road,.
• Bangkapi, Huaykwang, Bangkok 10310.
• th.msig-asia.com.

ทักษะ:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Recruitment

ประเภทงาน:

งานประจำ

• Req ID: 138124.
• Remote Position: No.
• Hiring Manager: Ekkorn Hansing.
• Band: 06.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• General Overview.
• Functional Area: HRM - Human Resources.
• Career Stream: HRM - Human Resources.
• Role: Associate.
• Job Title: HR Associate.
• Job Code: ASS-HRM.
• Band: Level 06.
• Direct/Indirect Indicator: Indirect.
• Summary.
• Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.
• Detailed Description.
• End-to-End Volume Recruitment: Manage the full recruitment cycle for direct labor roles (production operators, assembly line workers, warehouse staff, and technicians) from manpower requisition to day-one onboarding.
• Strategic Sourcing: Utilize and manage local recruitment channels effectively, including JobThai, JobsDB, targeted Facebook job groups, LINE OpenChats, local community notice boards, and provincial job fairs.
• Candidate Screening & Selection: Conduct high-volume applicant screening, organize walk-in interview days, and perform basic assessments to ensure candidates meet physical, availability, and operational requirements.
• Data & Metrics Management: Track hiring progress, maintain candidate databases, and report on key recruitment metrics such as Time-to-Fill, Offer Acceptance Rate, and early attrition trends.
• Knowledge/Skills/Competencies.
• Experience: Minimum of 2-5 years of recruitment experience, specifically focused on mass hiring or volume recruitment for the manufacturing, electronics or related industries. * 100 Headcounts / month is base line.
• Local Market Knowledge: Deep understanding of the blue-collar job market and candidate behaviors in Thailand's major industrial zones (e.g., Laem Chabang, Amata City, Eastern Seaboard, Navanakorn, or Rojana).
• Labor Law Familiarity: Solid working knowledge of Thai labor laws regarding working hours, shift allowances, minimum wage, and welfare.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Typical Experience.
• Zero to two years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

ทักษะ:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Skooldio is a leading talent transformation and upskilling organization within the Skooldio Group, operating under LEARN Corporation Thailand's premier lifelong learning and education technology company. Our mission is to bridge the digital skill gap by empowering individuals and organizations with the mindsets and toolsets needed to thrive in the modern economy.
• As a trusted partner in digital transformation, we specialize in building future-ready capabilities across Data, Technology, Design, and Business. By blending cutting-e ...
• The Role: Business Development Associate.
• We are looking for a.
• Business Development Associate.
• to be the strategist behind our growth. In this role, you aren't just a lesson designer; you are a sharp, strategic thinker capable of decoding market trends and transforming raw insights into powerful Learning Solutions from Online Courses and Corporate Workshops to intensive Bootcamps.
• Your mission is to drive significant business impact while simultaneously elevating the skill standards of the Thai workforce. You will be the bridge between market demands and innovative education, ensuring that our solutions don't just teach, but actually transform.
• If you thrive on challenges, love solving complex puzzles, and want to see your strategies change people's lives, join us and help build the next era of human potential.
• Plan strategies and analyze.
• Tech/Digital Skills.
• trends to identify new business opportunities. You will take ownership of the team's.
• P&L.
• (Profit & Loss) like a business owner, handling everything from forecasting and cost management to achieving profit targets.
• Manage the overall Learning Product portfolio. This includes.
• Instructor Management.
• (recruiting and maintaining relationships), initiating new courses, and updating existing content. You will establish feedback systems to continuously analyze and develop products that meet market demands.
• Design content and.
• Learning Journeys.
• in collaboration with instructors to simplify complex knowledge. You will prepare standard case studies and exercises, and perform.
• On-site Quality Assurance.
• to ensure the learning experience is perfect and fully meets customer needs.
• Develop.
• Go-to-Market (GTM).
• strategies and act as a specialist supporting the sales team. You will design solutions for complex deals to help close sales and build long-term client relationships.
• A strong commitment to expanding access to high-quality, cost-effective education for Thai personnel.
• Practical knowledge or experience in.
• AI, Data, or Programming.
• to aid in curriculum development and customer consulting. You should have fresh ideas for new courses you want to bring to life.
• Possess logical reasoning and the ability to use data for decision-making. You must understand how to monetize products to satisfy customer requirements.
• A love for learning through reading, listening, or teaching. You must be brave enough to give and receive direct feedback and remain focused on.
• learner success. You should understand customer pain points and know how to create experiences that solve them.
• Special consideration will be given if you have experience as a.
• teacher or Teaching Assistant (TA)., or possess strong knowledge transfer skills.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

ทักษะ:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

SAP

ประเภทงาน:

งานประจำ

• Develop and implement comprehensive SAP data management strategies and policies that align with organisational objectives and industry best practices.
• Oversee the design, implementation, and maintenance of SAP security frameworks, including access controls, encryption, and authentication protocols.
• Lead data governance initiatives to ensure data quality, integrity, and compliance across all SAP systems and processes.
• Manage and supervise a team of data and security professionals, providing mentoring, coaching, and professional development opportunities.
• Conduct regular security audits and risk assessments to identify vulnerabilities and recommend remediation strategies.
• Ensure compliance with relevant data protection regulations, industry standards, and internal policies.
• Collaborate with business units to understand data requirements and design solutions that balance security with operational efficiency.
• Monitor SAP system performance and data security metrics, reporting on key performance indicators to senior management.
• Lead incident response and data breach management protocols, ensuring timely and effective resolution.
• Stay current with emerging technologies, security threats, and industry trends, recommending strategic investments and upgrades.
• What we're looking for.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 10 years of professional experience in SAP systems management, with at least 5 years in a senior management or leadership capacity.
• Extensive knowledge of SAP data architecture, data warehousing, and enterprise data management solutions.
• Advanced expertise in SAP security, including user access management, system security, encryption, and compliance controls.
• Strong understanding of data protection regulations such as GDPR, PDPA, or equivalent regional data privacy laws.
• Proven experience managing large, complex SAP implementations or upgrades in multi-site environments.
• Demonstrated ability to lead, mentor, and develop technical teams.
• Excellent project management skills with the ability to manage multiple initiatives simultaneously.
• Strong analytical and problem-solving capabilities with a strategic mindset.
• Excellent communication skills with the ability to present complex technical concepts to non-technical stakeholders.
• Professional certification in SAP security, data management, or related fields (such as SAP Certified Associate, CISSP, or equivalent) is highly desirable.
• Experience with cloud-based SAP solutions and hybrid environments is advantageous.
• Apply now.
• If you are an experienced SAP professional with a passion for data security and management, and you meet the qualifications outlined above, we would like to hear from you. Please submit your CV, a cover letter detailing your relevant experience, and any supporting documents to our Human Resources team. Join SVI Public Company Limited and make a significant impact on our data and security operations.

ทักษะ:

Chemical Engineering, Safety Management, Data Analysis, English, Thai

ประเภทงาน:

งานประจำ

• Lead, implement, and maintain the site's Process Safety Management program to ensure full alignment with regional PSM frameworks and corporate standards.
• Develop and maintain EHS procedures related to corporate requirements to comply with EHS Standards, Procedures, and regulatory requirements.
• Work closely with functional teams on the implementation of EHS procedures, annual improvement plans and related programs to compliance. Report to line manager and related functions for issues, provide services and propose improvement actions required.
• Communicate and network with appropriate Regional and Global resources to support local EHS implementation and roll-out of various EHS programs and events.
• Identify EHS training needs in OH&S for all associates and contractors and maintain the training programs to meet business requirements.
• Drive and maintain site safety programs including but not limited to Hazard Communication, Permit to Work System, Emergency Response, Behavioral Safety, Incident Investigation, Contractor Management, Process Safety and Site Security, to prevent human injury and loss of property.
• Manage site occupational health and industrial hygiene program to recognize, evaluate and provide supports of risk assessment and control in workplaces to acceptable levels, including advice and assistances to associates and management to improve performance.
• Manage planned and unplanned EHS Audit Program to ensure conformance with Company requirements with regard to OH&S.
• Control EHS procedures and related documents in systems to maintain the integrity.
• Maintain EHS regulatory compliance program, keep EHS regulatory information updated and provide to functional owners towards compliance.
• Engage all stakeholders in integrating EHS requirements in all levels of operations and activities.
• Collect and prepare EHS data for reporting and submission to Region, Corporate and local authorities; also perform data analysis as appropriate.
• Coordinate with Department Managers in all departments to monitoring pre-defined EHS activities (e.g. Environment, Process Safety Management, Product Stewardship, Distribution Safety) both internally and externally.
• At least 5 years' experience in chemical safety management.
• Hold bachelor's in occupational health and safety/chemical engineering or similar.
• Hold certified EHS Professional officer from Thailand Department of Labor is a plus.
• Working experience in ISO9001, 14001, 45001 is a plus.
• Good documentation capability, plus organizing and coordinating skills.
• Good understanding of local laws and regulations in selected areas, also the regulatory process and agencies that formulate and enforce them.
• Good skill in Microsoft applications of Words, Excel and PowerPoint.
• Fluent in Thai and good English command both in writing and speaking.
• Good team player. Strong stakeholder engagement.
• Brenntag TA Team.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Software Development, Product Development, Architecture, Accounting, Telesales, DevOps, Scrum

ประเภทงาน:

งานประจำ

• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Search Jobs.
• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
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• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
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• Finance / Accounting.
• Other.
• Candidate Login/Profile.
• Employee Login.
• Search Jobs.
• Apply now.
• Senior Associate, Sales Management & Tracking.
• 24/07/2026.
• Responsible for analyzing business requirements and translating them into effective system solutions, functional specifications, and technical requirements to support business objectives. Collaborates with cross-functional teams throughout the delivery lifecycle to ensure solution quality, efficient implementation, and successful business outcomes.
• Job Responsibilities*.
• Analyze business requirements and translate them into functional specifications, user stories, business rules, and system requirements.
• Design system solutions, process flows, integration requirements, API specifications, data mapping, and system behavior.
• Collaborate with Product Owners, Business Analysts, Developers, QA, DevOps, Security, Operations, and stakeholders to ensure solution feasibility and alignment.
• Support development activities through requirement clarification, solution reviews, and impact assessment.
• Support SIT/UAT activities, defect investigation, root cause analysis, and resolution coordination.
• Utilize AI tools to improve requirement analysis, documentation quality, testing preparation, and delivery efficiency.
• Drive continuous improvement through knowledge sharing, reusable assets, best practices, and process optimization.
• Bachelor's Degree or higher in Computer Science, Computer Engineering, Information Technology, Business Information Systems, or related fields.
• Minimum 5 years of experience in System Analyst, Solution Analyst, Business Analyst, Technical Analyst, or similar roles.
• Experience gathering and translating business requirements into functional and technical solutions.
• Experience working in Agile/Scrum project environments.
• Experience supporting system integration, SIT/UAT, and production issue resolution.
• Experience in Telecommunications, Banking, Financial Services, Digital Platforms, CRM, Mobile Applications, or related industries would be advantageous.
• Knowledge of System Analysis, Solution Design, and Software Development Life Cycle (SDLC).
• Understanding of Agile/Scrum methodologies and software delivery practices.
• Knowledge of application architecture, API integration, database concepts, and system interfaces.
• Demonstrate an active AI-first mindset by applying context engineering techniques (structured context design, precision system prompting) and leveraging AI agents to accelerate requirement analysis, spec drafting, and architecture research while critically evaluating AI outputs to ensure technical accuracy, security, and data privacy compliance.
• Utilize daily industry-standard tools (Jira, Confluence, Postman, Swagger/OpenAPI, Figma) to draft, document.
• Provide hands-on technical guidance during testing phases and post launch clarifying integration specifications, analyzing root causes of complex defects, and ensuring engineering delivery aligns with architectural intent.
• Enforce security-by-design and privacy standards across all API and integration specs, ensuring strict compliance with IDOR risk mitigations, PII data protection, and PDPA regulations.
• Strong analytical, problem-solving, and requirement elicitation skills.
• Effective communication and stakeholder management skills.
• Ability to prepare clear functional and technical documentation.
• Proficiency in AI-enabled tools and technologies to enhance analysis, documentation, and delivery efficiency.
• Ability to work collaboratively in a cross-functional environment.
• Apply now.
• TRUE CORPORATION.
• PRIVACY POLICY.
• True Corporation Public Company Limited. All rights reserved.

ทักษะ:

Branding

ประเภทงาน:

งานประจำ

• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Search Jobs.
• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Candidate Login/Profile.
• Employee Login.
• Search Jobs.
• Apply now.
• Associate, True Branding Shop Happitat.
• 07/08/2026.
• Deliver exceptional customer service and drive sales performance in a True Branding shop. Ensure accurate transaction handling, compliance with company standards, and maintain a positive brand image while supporting operational processes.
• Job Responsibilities*.
• Customer Service Excellence.
• Provide professional assistance to customers for inquiries, after-sales service, complaints, and urgent issues.
• Explain complex telecom concepts in simple terms and resolve basic technical problems (e.g., SIM activation, device/promotion inquiries, after-sales handling).
• Sales & Revenue Generation.
• Recommend mobile packages, internet & True Vision plans, and devices based on customer needs.
• Perform up-selling and cross-selling to meet assigned KPIs and sales targets.
• Product & Service Knowledge.
• Maintain up-to-date knowledge of mobile plans, fiber internet & True Vision, promotions, and device contracts.
• Understand policies on contract terms, penalties, and number portability.
• System & Documentation Management.
• Operate front-office systems for activations, price plan changes and after-sales handling.
• Verify customer documents (ID, signatures) and ensure legal compliance in contracts.
• Handle payments accurately via cash, card, QR systems or True App.
• Inventory & Operational Support.
• Check stock accuracy for devices, SIM cards, and accessories.
• Execute daily store opening and closing procedures while ensuring strict compliance with equipment safety standard.
• Work Under Pressure & Team Collaboration.
• Manage high customer traffic during peak periods while maintaining service quality.
• Coordinate with team members to achieve shop targets and ensure smooth shift handovers.
• Bachelor's degree in any field.
• Good personality, clear communication skills.
• Service Mindset.
• Ability to work shifts, weekends, and holidays.
• No history of financial misconduct or fraud.
• Basic English communication skills.
• Highly accountable for all assigned tasks and deliverable.
• Adaptability under Pressure.
• Teamwork & Collaboration.
• Highly mobile and fully open to relocation and business travel across various branches.
• Apply now.
• TRUE CORPORATION.
• PRIVACY POLICY.
• True Corporation Public Company Limited. All rights reserved.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Payroll

ประเภทงาน:

งานประจำ

• Payroll Operations.
• Coordinate and support end-to-end monthly payroll operations to ensure accurate and timely payroll processing.
• Validate payroll data, including attendance, overtime, leave records, allowances, deductions, incentives, and statutory contributions.
• Work closely with payroll vendors and internal stakeholders to resolve payroll discrepancies and ensure compliance with payroll timelines.
• Prepare payroll reports, reconciliations, and supporting documentation for Finance and management.
• Ensure payroll processes comply with company policies, labor laws, tax regulations, and statutory requirements.
• Support annual payroll activities, including personal income tax, social security, provident fund, and year-end reporting.
• Continuously review and improve payroll processes to enhance accuracy, efficiency, and employee experience.
• Support the preparation of data and documentation for both internal and external audits, and adjust work processes in accordance with auditors' recommendations.
• Compensation & Benefits.
• Support the design, implementation, and continuous improvement of compensation and benefits programs to ensure market competitiveness and alignment with business objectives.
• Support data for conduct salary benchmarking, market surveys, and compensation analysis to support competitive pay practices.
• Support to coordinate the annual salary review and bonus processes, including budget preparation, salary recommendations, and benchmarking analysis.
• Ensure compensation and benefits policies comply with company guidelines and relevant labor regulations.
• Support to prepare compensation reports, cost analysis, and insights to support management decision-making.
• Employee Well-being.
• Coordinate with internal stakeholders and external vendors to verify and prepare data, complete registrations, and process service payments within the required timelines, and partner with them to deliver wellness programs effectively.
• Plan, implement, and monitor employee wellness and well-being initiatives that enhance associate engagement and employee experience.
• Evaluate program effectiveness and recommend continuous improvements.
• HRIS & HR Operations.
• Serve as the primary point of contact for HR system-related inquiries and HR transactions.
• Maintain HRIS data accuracy, integrity, and system functionality.
• Coordinate HRIS enhancements, testing, system upgrades, and integrations.
• Develop user guides and deliver HRIS training to end users.
• People Analytics & Reporting.
• Support to collect, analyze, and interpret HR data to identify workforce trends and provide actionable insights.
• Support the data for develop HR dashboards and reports to support strategic decision-making.
• Support to improve compensation strategies, workforce planning, and HR effectiveness.
• Support to utilize Power BI and other reporting tools to present meaningful business insights to stakeholders.
• Bachelor's degree in Human Resources, Business Administration, Finance, Accounting, or a related field.
• Minimum 3 - 5 years of experience in Compensation & Benefits and Payroll Operations.
• Strong knowledge of payroll processes, compensation practices, benefits administration, and Thai labor regulations.
• Experience in annual salary review, salary benchmarking, and total rewards administration.
• Experience with Workday or other HRIS platforms is highly preferred.
• Strong analytical and numerical skills with excellent attention to detail.
• Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas, data analysis) and Microsoft PowerPoint.
• Strong communication, stakeholder management, and problem-solving skills.
• Ability to manage multiple priorities and meet tight deadlines with a high level of accuracy.
• Proactive, detail-oriented, and collaborative team player with a continuous improvement mindset.
• Strong time management skills with the ability to follow up on tasks effectively.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Product Development, Microsoft Office, Accounting, Telesales, SAP, ERP

ประเภทงาน:

งานประจำ

• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Search Jobs.
• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Candidate Login/Profile.
• Employee Login.
• Search Jobs.
• Apply now.
• Associate, Inward Remittance - Collection.
• 04/06/2026.
• Work closely with Accounting, Sales teams, and external clients to ensure billing, payment collection, and bank reconciliation processes in SAP are completed accurately and on time.
• Handle billing cycles and payment follow-ups to support compliance with tax regulations and provide timely reporting to management.
• Coordinate financial documentation and reconciliation tasks to maintain smooth operations, resolve discrepancies, and uphold organizational transparency.
• Job Responsibilities*.
• Issuing Receipts/Tax Invoices in SAP.
• Prepare and deliver receipts/tax invoices to customers accurately and on time.
• Verify payment details such as credited amounts, VAT, withholding tax, and customer information.
• Record receipt issuance in the SAP system.
• Store receipts and related financial documents in SAP.
• Monitor and validate withholding tax certificates to ensure accuracy and timely submission to Accounting.
• Provide information and respond to customer or Accounting inquiries regarding receipts or payments.
• Bill Placement and and follow up on customer payments for invoices issued in SAP.
• Deliver billing documents to customers/partners according to their billing cycle.
• Prepare summary reports on billing status and debt collection for management.
• Follow up on customer payments to ensure deadlines are met.
• Communicate and negotiate with customers in cases of delayed payments or disputes over billing documents.
• Coordinate with Accounting and Finance to record payments and update outstanding debt status.
• Prepare authorization letters for check collection from government agencies.
• Bank Reconciliation.
• Review and monitor accounting entries such as deposits, transfers, checks, and expenses.
• Prepare accurate and timely Bank Reconciliation Reports.
• Maintain reconciliation records and supporting documents for internal and external audits.
• Coordinate with Accounting, payment operation units, and Sales to correct or update erroneous or missing entries.
• Bachelor's degree in finance or accounting.
• 1-2 years of experience in billing, collections, or bank reconciliation (internship experience acceptable).
• Familiarity with SAP or ERP systems (training or certification is an advantage).
• Basic knowledge of tax regulations including VAT and withholding tax.
• Strong attention to detail and accuracy in financial documentation.
• Good communication and interpersonal skills for cross-functional collaboration.
• Proficiency in Microsoft Office, especially Excel.
• Apply now.
• TRUE CORPORATION.
• PRIVACY POLICY.
• True Corporation Public Company Limited. All rights reserved.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Product Development, Marketing Strategy, Social media, Accounting, Telesales, Branding, English, Thai

ประเภทงาน:

งานประจำ

• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Search Jobs.
• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Candidate Login/Profile.
• Employee Login.
• Search Jobs.
• Apply now.
• Senior Associate, B2B Marketing.
• 23/06/2026.
• Plan and develop marketing campaigns that effectively promote our brand and products. Develop marketing materials for all.
• channels, including social media posts. Collaborate with other members of the product and marketing team to create and.
• execute a comprehensive marketing strategy.
• Job Responsibilities*.
• Partner closely with Marketing Head to translate direction into actionable integrated marketing plan.
• Develop and own integrated marketing communication (IMC) plans to drive awareness, consideration, and lead generation across multiple channels.
• Lead end-to-end event and activation projects, ensuring effective coordination with partners, vendors, and internal stakeholders, and delivering high-quality on-site execution.
• Translate campaign objectives into compelling creative and content, including clear CTAs, and provide structured briefs to agencies and designers.
• Oversee multi-channel content development (digital, social, offline) ensuring consistency in branding, storytelling, and messaging.
• Manage campaign activations such as product launches, VDOs, PR, and digital media initiatives.
• Monitor, analyze, and report campaign performance with actionable recommendations for optimization.
• Foster collaboration within the B2B ecosystem (System Integrators, vendors, partners) to design and execute joint marketing programs.
• Explore and apply AI-powered marketing tools to enhance campaign efficiency, content generation, and performance measurement.
• Bachelor's degree in marketing, business, or related field.
• Minimum of 5 years' experience in a marketing role, preferably in B2B or technology-related industries.
• Proven track record in delivering integrated marketing strategies and IMC plans.
• At least 3 years of hands-on experience in end-to-end event management including concept,.
• partner/vendor collaboration, execution, and post-event analysis.
• Demonstrated ability to translate campaign objectives into creative concepts and content,.
• with structured briefing skills for agencies/designers.
• Skilled in multi-channel marketing execution (digital, offline, PR) with consistent brand messaging.
• Hands-on experience in campaign activation and measurement, driving continuous improvement.
• Experience working within the B2B ecosystem (System Integrators, vendors, partners) to co-create.
• marketing initiatives would be a plus.
• Familiarity with AI-powered marketing tools for content creation, campaign optimization, and performance analytics.
• Solid experience of end-to-end event management including post-event analysis.
• Digital and social media proficiency with data-driven mindset.
• Familiarity with AI-powered marketing tools (content creation, campaign optimization, analytics,.
• customer engagement) and ability to apply them effectively.
• Proficiency in both English and Thai (written and spoken), with ability to develop professional communications and marketing content in both languages.
• Strong knowledge of B2B products, solutions, and go-to-market strategies.
• Understanding of B2B marketing ecosystem and customer decision-making journey.
• Apply now.
• TRUE CORPORATION.
• PRIVACY POLICY.
• True Corporation Public Company Limited. All rights reserved.

ทักษะ:

Product Development, Data Analysis, Accounting, Telesales

ประเภทงาน:

งานประจำ

• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Search Jobs.
• Home Page.
• About Us.
• View All Jobs.
• Job Functions.
• Marketing.
• Media, Creative & Design.
• Sales / AE.
• Frontline Sales (Telesales).
• Customer Service.
• Product Development.
• Data Science / Digital Analytic.
• Network Engineering.
• Information Technology.
• Corporate Support.
• Human Resources.
• Finance / Accounting.
• Other.
• Candidate Login/Profile.
• Employee Login.
• Search Jobs.
• Apply now.
• Senior Associate, Rollout.
• 30/07/2026.
• To support the execution and coordination of Track B, Track C, and Regional Network Management operations, working closely with internal teams and vendors. The role focuses on monitoring field operations, tracking performance (KPIs), and supporting day to day data analysis and issue resolution to ensure alignment with organizational standards, targets, and regulatory requirements.
• Job Responsibilities*.
• Execute and coordinate network rollout activities (Online & Mobile), including design, implementation, and site readiness within SLA.
• Support field rollout and operations by coordinating vendors, resources, and schedules to ensure smooth execution.
• Monitor operational performance and KPIs across rollout, Track B/Track C, and field operations.
• Track progress, identify issues, and support escalation to minimize delays and operational impact.
• Support quality and compliance checks against technical standards, regulatory requirements, and acceptance criteria.
• Perform data tracking and basic analysis to identify performance gaps and support decision making.
• Coordinate cross functional teams and external stakeholders (e.g. vendors, utilities, regulators) to ensure operational alignment.
• Support continuous improvement initiatives to enhance network performance, service quality, and operational efficiency.
• Bachelor's degree in engineering, Telecommunications, or a related field.
• Ability to work effectively with technical teams, vendors, contractors, and cross functional stakeholders.
• Good communication, coordination, and problem solving skills.
• Working knowledge of network rollout processes, site implementation, and infrastructure deployment.
• Experience supporting or coordinating network rollout projects, including monitoring progress and handling day to day execution activities.
• Apply now.
• TRUE CORPORATION.
• PRIVACY POLICY.
• True Corporation Public Company Limited. All rights reserved.