Scope of Work

Responsible for supporting daily HRBP operations, particularly employee probation and resignation processes, while utilizing data analytics, digital tools, and AI capabilities to improve HR processes and support data-driven decision-making. The role also supports Performance Management System (PMS) analytics and HR digital transformation projects.

Key Responsibilities

• Probation & Resignation Management

• Manage day-to-day operations related to employee probation and resignation processes.

• Monitor probation due dates and follow up with employees and managers to ensure assessments are completed on time.

• Coordinate resignation, handover, employee clearance, and related offboarding activities with relevant departments.

• Conduct exit interviews with resigning employees and summarize key feedback, concerns, and reasons for resignation.

• Analyze exit interview findings and turnover trends to identify recurring issues and provide meaningful insights to HRBP and management.

• Maintain accurate probation, resignation, exit interview, and employee turnover records.

• Prepare regular reports and identify overdue cases, trends, and areas requiring HRBP attention.

• Ensure employee data and related documentation are properly maintained and handled confidentially.

• HR Business Intelligence & Data Analytics

• Collect, consolidate, analyze, and visualize HR data to support HRBP and management decision-making.

• Develop and maintain HR dashboards and reports related to probation, resignation, turnover, workforce trends, and other HR metrics.

• Identify trends, patterns, and potential HR issues through data analysis.

• Support the development of HR KPIs and management reports.

• Ensure accuracy and consistency of HR data across relevant systems and reports.

• AI & HR Digital Development

• Utilize technical knowledge, AI tools, and automation to improve HRBP and other HR processes.

• Support the development of AI-powered HR tools, dashboards, automated alerts, workflows, and reporting solutions.

• Work with HR and IT teams to identify opportunities for process digitalization and automation.

• Support testing, implementation, and continuous improvement of HR systems and digital solutions.

• Explore new AI technologies and recommend practical applications within HR functions.

• Performance Management Support

• Support PMS data preparation, validation, analysis, and reporting.

• Develop analytical reports and dashboards related to goal setting, performance ratings, completion status, and other PMS indicators.

• Identify data discrepancies and coordinate with relevant stakeholders for correction.

• Provide HR management with meaningful insights from performance data.

• HR Projects

• Support HRBP, HR digital transformation, analytics, employee experience, and other assigned HR projects.

• Coordinate with internal stakeholders and cross-functional teams to ensure projects are completed according to agreed timelines.

• Perform other duties and projects as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Business Analytics, Data Analytics, Information Technology, Computer Science, or a related field.

• 0–3 years of experience in HR, HRBP, HR analytics, HRIS, Business Intelligence, or related areas is preferred.

• Good understanding of HR processes, particularly probation, resignation, exit interviews, employee lifecycle, performance management, and HR reporting.

• Strong analytical skills with the ability to interpret HR data and translate findings into meaningful insights.

• Good knowledge of Microsoft Excel; experience with Power BI, Tableau, Looker Studio, or other Business Intelligence tools is an advantage.

• Familiarity with AI tools, automation, workflow development, or HR digital solutions is highly desirable.

• Experience with HRIS/HRMS systems would be an advantage.

• Basic knowledge of database management, SQL, Power Automate, Python, APIs, or similar technical tools would be an advantage.

• Proactive and self-motivated, with a strong sense of ownership and accountability.

• Fast learner with the ability to quickly adapt to new systems, tools, and HR processes.

• Strong ability to manage, organize, and prioritize multiple assigned tasks to meet deadlines.

• Detail-oriented with strong data accuracy and problem-solving skills.

• Good communication and coordination skills with the ability to work with HR, IT, managers, and other stakeholders.

• Able to work independently and effectively in a fast-paced environment.

• Strong interest in HR technology, AI, data analytics, and digital transformation.

• Good command of written and spoken English.