เงื่อนไขการค้นหา

ทักษะ:

Business Development, ERP, Data Analysis, English

ประเภทงาน:

งานประจำ

• Lead the team: manage RSA specialists, coordinate the towing/flatbed network (internal and external), oversee field technicians and back-office support; coach, support, and develop the team for high performance.
• Manage roadside assistance cases end to end: remove bottlenecks, resolve field issues, handle escalations, and ensure safe, timely service.
• Drive digital solutions and SLAs: champion dispatch apps, provider portals, and dashboards; track performance against SLAs and produce clear reports for management and ...
• Engage stakeholders: address field complaints, liaise with dealers and customers, and provide actionable insights to Operations and Business Development.
• Develop and maintain the provider network: qualify, onboard, and sustain towing/flatbed partners, mobile technicians, and dealer partners; integrate them into our digital systems.
• Own billing integrity: reconcile provider invoices, share supporting data, conduct audits, and implement corrective actions to increase transparency and accelerate billing.
• Train and uplift partners: deliver SOP and reporting training; support Business Development with your automotive/mechanical know-how.
• What you'll bringBachelor's degree preferred.
• Experience in operations management, especially in automotive, motor insurance, roadside assistance, logistics, fleet management, or similar industries.
• Experience with process and performance improvement.
• Tech-savvy: comfortable with ERP systems, data, MS Excel, presentation tools, and AI tools.
• Strong communication, problem-solving, and data management skills; self-motivated, detail-oriented, and effective with changing priorities.
• Good English and Thai communication skills.
• Good to haveData analysis skills (turn operational data into insights and actions).
• Experience with Power BI or other BI tools.
• EV exposure (knowledge of electric vehicle roadside needs).
• Training facilitation experience.
• Multi-location operations management and willingness to travel.
• Experience collaborating with overseas teams.
• If you're excited but don't match every requirement, apply anyway we value potential and a growth mindset.
• Key benefits/What we offer
• Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
• We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
• 85961 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.
• To Recruitment AgenciesAllianz recruits through dedicated in-house teams and does not accept unsolicited resumes/CVs, candidate introductions, or outreach from agencies or search firms. We only engage agencies under a prior, written contract and, where applicable, via our Preferred Supplier List (PSL). No fees will be paid for any candidate submitted or introduced without a contract in place, even if that candidate is subsequently hired. Do not contact hiring managers directly. Any breach, including unsolicited submissions, off-PSL contact, or attempts to invoice without an agreement, will result in candidate disqualification, termination of any existing contract, and non-payment of fees.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• ค้นหาและทดลองเทคโนโลยีใหม่ๆ รวมถึงวัสดุอุปกรณ์ (เช่น กระดาษแบบพิเศษ,วัสดุทำโครงตู้) เพื่อสร้างความแตกต่างให้แบรนด์
• เสาะหา Supplier รายใหม่ๆ และควบคุมดูแลการปรับปรุง/ตกแต่งพื้นที่ร้านในแต่ละสาขา
• พัฒนาระบบ Software หลังบ้าน (Dashboard) ร่วมกับทีม Dev เพื่อให้ดู Report ได้แบบ Real-time และแม่นยำขึ้น
• กำหนดมาตรฐานและตรวจสอบการปฏิบัติงานของพนักงานหน้าร้านและทีมอีเว้นท์ (ความสะอาด, Service Mind, SOP) เพื่อรักษาคุณภาพการบริการสูงสุด
• กำกับดูแลความพร้อมใช้งานของตู้ Photobooth จุดติดตั้ง อุปกรณ์การทำงาน และบริหารจัดการแผนการบำรุงรักษา
• สนับสนุนงานบริหารอื่นๆ ตามที่ได้รับมอบหมาย เพื่อขับเคลื่อนเป้าหมายขององค์กร
• สนใจเทคโนโลยี กล้าทดลองซอฟต์แวร์หรืออุปกรณ์ใหม่ๆ
• มีความรับผิดชอบสูง ละเอียดรอบคอบมาก
• ชอบทำงานแบบ Multitasking
• สามารถจัดการปัญหาได้อย่างมีระบบ ระเบียบ
• สามารถแก้ไขปัญหาเฉพาะหน้าได้
• มีไหวพริบ สามารถแก้ไขปัญหาเฉพาะหน้าได้ดีเยี่ยมภายใต้ความกดดัน
• มีประสบการณ์ด้าน Operations, Retail หรือ Event อย่างน้อย 1-2 ปี
• ทำงานแบบ Work from Home (WFH) ได้ 1 วัน/สัปดาห์
• สิทธ์ประกันสังคม
• วันลาพักร้อน 10 วัน
• วันหยุดนักขัตฤกษ์.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Compliance, Oracle, SAP, English

ประเภทงาน:

งานประจำ

• Administer and maintain the HRIS, ensuring accurate employee data and optimal system functionality.
• Develop and generate HR reports, dashboards, and analytics to support business needs.
• Analyze HR data to identify trends, gaps, and opportunities for process improvement.
• Collaborate with IT and HR teams to implement system enhancements and troubleshoot issues.
• Ensure compliance with data privacy regulations and internal policies.
• Support HR projects such as onboarding, offboarding, and integration initiatives.
• Document and standardize HRIS processes to drive operational efficiency.
• Manage people cost and people budget, providing insights for workforce planning.
• Oversee headcount management, ensuring accurate tracking and reporting of open positions.
• Resolve enquiries and process operational requests within service level agreement, for the areas of talent acquisition, onboarding, offboarding, compensation, benefits administration, time & labor, absence, and overall employee data management, in Oracle HCM and HR ServiceNow.
• 2-3 years of experience in HR Analytics, reporting, or workforce data analytics.
• Experience with HRIS platforms (e.g., Workday, SAP, Oracle).
• Strong analytical skills and proficiency in data analysis tools (e.g., Excel, Lookup, Pivot Tables, Power BI, Power Query).
• Project management experience in HR system implementation or upgrades.
• Knowledge of HR operations and compliance requirements with familiarity in data privacy laws and best practices.
• Attention to detail and commitment to data accuracy.
• Fluent in English is a must.

ทักษะ:

Compliance, Problem Solving

ประเภทงาน:

งานประจำ

• Member of the BLT and site operations management team.
• Ensure that Personal Care operations remain safe to personnel, contractors and the environment by having an active internals action planning that supports the overall site HSE improvement plan.
• Be compliant to relevant ISO requirements, other relevant EHS regulatory and company EHS requirements as required based on role & function responsibility.
• Drive the Manufacturing management teams to deliver operational excellence ie. productivity, quality, costs and customer services targets.
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and resolve problems; complete audits.
• Ensure that OEE is maintained, and improvement plans execution and meet the target.
• Ensure effective waste reduction plans are in place and delivering results versus targets.
• Establish a continuous improvement culture within manufacturing operations to sustain improvement gains.
• Lead and develop the team to implement digitalized tool to drive productivity improvement.
• Define and implement a High Performance Manufacturing operation capable of exceeding ever increasing customer expectations.
• Utilise innovative solutions to optimise performance whilst reducing cost.
• Analyse and improve organizational process and workflow, employee and space requirements, machine capacity and equipment layout; implement changes.
• Continually assess factory performance targets and take action to ensure a favourable positioning against benchmarks and sourcing studies.
• Forecast requirements; prepare an annual budget; schedule expenditures; analyse variances; initiating corrective actions.
• Ensure the manufacturing management team achieve all quality standards in line with global compliance and in a cost effective manner.
• Drive budgetary control through manufacturing efficiencies to provide competitive advantage.
• Ensure proper staffing levels for all shifts department, by hiring the appropriate number of employees.
• Provide opportunities for the development of the manufacturing teams with particular emphasis on the Monitor process and strengthening the bench.
• Create an engaging environment where the team are energised to realise their full potential which always challenge the status quo but work internally and externally to the site mutual benefit.
• The experience we're looking for.
• At least 10 years experience within a supply chain / technical / engineering / manufacturing excellence area.
• Experience in management, operations, and leadership or more on senior management positions with 5+ years is preferred.
• The skills for success.
• Knowledge of TPM / Six sigma / Lean manufacturing is preferred.
• Leadership / Conflict Management / Organization management.
• Decision-Making / Critical Thinking / Problem solving skills.
• People Management.
• Data Processing & Reporting Skills.
• Deadline-Oriented & Good budget management development.
• Planning and Organizing.
• Excellent Communication Skills.
• Crisis management.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Research, Contracts, Legal

ประเภทงาน:

งานประจำ

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications.
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research with pathways to selective peer-reviewed publication or conference presentation.
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards.
• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation.
• We re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.
• Position Overview.
• As Talent Operations Manager for Enrichment Products, you will own end-to-end talent acquisition and talent operations for Crimson s Enrichment team. This is a hands-on leadership role combining strategic workforce planning with day-to-day execution across multiple products and global markets.
• You will build and maintain a high-quality, globally distributed pool of mentors/tutors/consultants, ensuring coverage for core subjects and urgent niche needs, including Premier/VVIP-level experts. You will also own critical enabling processes that directly impact delivery quality: contracts, onboarding completion, compliance workflows, pipeline hygiene, and cross-product coordination, and partner with Product GMs, Ops Heads, and the central People team to scale sustainably.
• This is a full-time position, either fully remote or based in one of Crimson's offices worldwide.
• Cross-Product Recruitment Leadership.
• Own the global recruitment roadmap across Enrichment products, balancing BAU pipeline management with hiring sprints for urgent gaps.
• Run quarterly/monthly forecasting with Product GMs/Ops leads; translate demand into hiring plans by subject, region, language, and seniority.
• Standardize job descriptions, role requirements, outreach assets, and interview scorecards across products.
• Manage full-cycle recruiting, including high-volume tutor pipelines and niche expert roles.
• Drive an escalation model: define what can be handled by recruiters vs what requires senior approval (rates, rejections, exceptions).
• Premier Hiring.
• Personally lead sourcing and closing for Premier/VVIP mentor requests (e.g., rare disciplines, senior academics, licensed professionals).
• Build proactive benches for historically hard-to-fill domains.
• Protect conversion by ensuring fast response times and tight coordination with sales/ops on premium candidates.
• Operational Ownership.
• Oversee contracts (generation, edits, exception handling) and ensure clear handoffs to signature and activation.
• Oversee account setup, systems access (where applicable) and ensure mentors complete all onboarding steps.
• Own onboarding completion tracking and follow-up loops.
• Maintain pipeline hygiene and reporting: trackers/ATS are accurate, stages current, next steps assigned, and stakeholders updated.
• Stakeholder Management & Cross-Functional Coordination.
• Partner closely with Product GMs, Operations Heads, and other teams to clarify role specifications and prioritize urgent requests.
• Run recurring alignment cadences (weekly hiring calls where needed) and manage expectations when requirements are constrained.
• Collaborate with the People/Legal teams to improve workflows and maintain compliance (e.g., background/criminal check SOP alignment, contractor requirements).
• Systems, Process, and Quality Improvement.
• Own and continuously improve the recruiting tech stack and process (ATS/trackers, sourcing tooling, templates, reporting).
• Implement scalable onboarding and cross-product consistency (unified onboarding standards, checklists, training expectations).
• Build lightweight QA loops: mentor utilization visibility, repeat-gap prevention, and feedback into sourcing/requirements.
• Skills & Experience You ll Need.
• 3+ years in recruitment/talent acquisition OR demonstrated success in high-volume outreach, relationship management, and talent matching.
• Demonstrated success hiring across time zones; comfort sourcing senior experts (academia, industry, licensed professionals).
• Strong stakeholder management: ability to clarify requirements, push back professionally, and drive decisions quickly.
• Excellent operational rigor: process ownership, tracker hygiene, and reporting discipline.
• Strong sourcing capability and ability to run structured outreach sprints.
• Highly organized, calm under pressure, and able to prioritize across many concurrent pipelines.
• What Success Looks Like.
• No critical mentor shortages across products, including premium/Premier requests.
• Time-to-fill and time-to-shortlist targets consistently met for BAU and urgent roles.
• Onboarding completion rate improves; fewer hired but not activated mentors.
• Quality bar maintained: high stakeholder satisfaction, strong student outcomes, low mismatch rates.
• Recruiting team runs with strong hygiene: clear dashboards, accurate trackers, predictable throughput.
• Product leaders view Recruitment as a strategic partner that prevents problems, not a reactive service desk.
• Nice to Have.
• Experience in education, tutoring, mentoring marketplaces, or expert networks.
• Experience building scalable recruiting operations.
• Comfort with basic analytics.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Finance, Procurement

ประเภทงาน:

งานประจำ

• Optimize internal communication between stores and HQ functions to support retail operation efficiency.
• Assist Head of Retail in overseeing the Retail Operations and ensure compliance with Sephora standards (operation guidelines, merchandising guidelines, audit requirements, customer service, stock monitoring, marketing campaign set up, in-store digital/tech, NSO, store maintenance).
• Support the Country General Manager or Head of Retail on preparation of Retail Opera ...
• Support the Head of Retail in the delivery of retail operations strategy through strong rapport, trust and relationships between store teams, HQ functions and Regional functions.
• Operational Excellence.
• Ensure visual merchandising and space planning within stores adhere to regional guidelines, maintaining brand consistency and maximizing sales potential.
• Work with Store Managers to oversee the operations of our store facilities, processes and procedures and ensuring they are consistently optimised and embedded across the network.
• Ensure compliance to LVMH Code of Conduct and Sephora policies and procedures and conduct regular store audits to enforce adherence to store operations manuals, ensuring consistent execution of processes and procedures across all locations.
• Coordinate regular Store Performance audits with other departments and maintain determined audit score results as a key KPI.
• Continuously refine operational processes to support business needs and growth without compromising quality or client experience.
• Implement loss prevention strategies and ensure compliance to prevent shrinkage.
• Enhance back-of-house efficiency by maximizing storage capacity and optimizing the retail team s health and safety, and ensuring a comfortable and conducive break area.
• Stakeholder Communication.
• Collaborate with Market Retail Training, Marketing, Category, Supply Chain, Finance, and HR teams to implement cross-functional strategy for stores.
• Coordinate and communicate cross-functional topics/actions through centralized communication tools for store teams.
• Ensure smooth flow of information and continuous feedback with respective stakeholders in both HQ and store teams.
• In support of the Head of Retail, partner with Category, Supply Chain and Finance teams on network expansion, development and ongoing fit-outs to ensure the stores are delivered to the standard expected.
• Work with the Animations team and Store Managers to ensure all animations are rolled out seamlessly with minimal disruption to the store operations.
• Liaise with regional retail team on best practice store management and ensure consistency in network look and feel.
• Reports & Presentations.
• Prepare and compile regular (weekly/monthly/annual) and adhoc reports and presentations, such as monthly KPI reports, customer satisfaction, monthly stock adjustment analysis and exception report analysis.
• Provide business results, analysis and follow up on key stores performances with Head of Retail / Store Manager such as Local vs Tourist Report, Store Productivity, BA Productivity, Tools performance and audit results.
• Quarterly store KPIs awards.
• Present and participate actively in Store Operation / SM Meeting.
• Events & Rostering.
• Maintain the store event calendar, coordinating with relevant teams to enable successful execution of events such as Sephora, brand, marketing and training activities.
• Ensure monthly store rosters align with events & activities.
• Store Network.
• Support the Head of Retail to play a key role in the operational roll out of new stores across Thailand.
• Customer Service.
• Act on customer feedback, collaborating with stores to implement necessary changes and improvements to enhance the customer experience. Follow up on the scope of change implementation and report update to ensure the changes are successful.l.
• Vendor Management.
• Responsible for overall procurement process for store supplies to find the best cost execution.
• Ensure the project is completed per the supplier's scope and provide the completion report to Head of Retail. Open a new supplier in COREFA, issue PO related to the work done, scan the documents into the COREFA system.
• Project Management.
• Assist Head of Retail on delivery of retail projects, such as roll out of regional initiatives and new tools.
• Others.
• Any other ad hoc duties assigned.
• The Retail Operations Assistant Manager will report to Head of Retail.
• n/a.
• We would love to hear from you if you have .
• Thai National with a minimum University diploma/degree.
• 5+ years of experience in a customer and commercial-focused retail environment (beauty/fashion preferred).
• 2+ years work experience in Retail operations role.
• 1+ year of Store management responsibility is advantageous.
• Advanced MS Office proficiency (Excel and Power Point proficiency is required).
• Service oriented with great passion for retail industry.
• Comprehensive product, retail and industry understanding.
• Good analytical skills with an eye for detail.
• Strong interpersonal and communication skills with positive mindset.
• Strong organisation skills with ability to handle multitasking.
• SEPHORA
• MAISONSephora s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
• The House provides a superior selection of quality products and always keeps pace with the latest trends.
• The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
• With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
• At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Linux, UNIX, System Administration

ประเภทงาน:

งานประจำ

• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 5 years of experience managing technical, vendor, agreement management, or delivery teams.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
• Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
• Experience with initiating and executing initiatives in a global environment.
• Ability to lead and improve Environmental Health and Safety initiatives.
• Excellent performance with data gathering, analysis and presentation skills.
• Google isn't just a software company. The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
• Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
• In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.
• The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
• We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
• Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
• Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.
• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Budgeting, Compliance

ประเภทงาน:

งานประจำ

• Oversee daily hotel operations with strong focus on Food & Beverage excellence, guest satisfaction, and operational performance.
• Support budgeting, forecasting, revenue growth, and cost control initiatives.
• Lead and develop operational teams while maintaining high service standards.
• Ensure compliance with brand standards, health & safety, hygiene, and statutory regulations across all operations.
• Monitor and enhance restaurant, bar, banquet, and in-room dining performance to maximize guest satisfaction and financial results.
• Work closely with the General Manager to drive operational strategy, business performance, and guest experience initiatives.
• Qualifications Proven experience in senior hotel operations leadership within a premium hotel environment; experience in wellness hospitality is an advantage.
• Strong Food & Beverage operational background is essential.
• Excellent leadership, communication, and people management skills.
• Strong business acumen with hands-on operational capabilities.
• This position is offered under a local package only.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Oversee and direct all hotel operations to maximize profitability while ensuring an exceptional and memorable Guest Experience in line with Accor standards.
• Identify, lead, and implement strategic performance drivers to optimize commercial results, strengthen market positioning, and attract both international and domestic travelers.
• Foster a performance-driven and HEARTIST-centric culture, ensuring alignment with the business objectives of key stakeholders, including guests, employees, owners and A ...
• QualificationsA minimum of 3 - 5 years of experience as a General Manager in a premium or midscale city hotel, ideally within Asia.
• Proven ability to drive a dynamic team with an enabling and collaborative leadership style.
• Strong business and commercial acumen, with demonstrated success in driving topline performance, optimizing GOP and delivering on Brand and operational KPIs.
• Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy.
• Demonstrated commitment to creating a positive, engaged team culture that supports a guest experience.
• Experience in building positive and collaborative owner partnerships, focused on long-term value creation and performance optimization.
• Fluency in English (spoken and written); additional languages within the region are an advantage.
• Additional InformationEmployee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate.
• Social Responsibility and Environmental, Social and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
• Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
• Prepares management reports.
• Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
• Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
• Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
• Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
• Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
• Keeps management informed of guest and staff related incidents; represents senior management in their absence.
• Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
• Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
• Screens next day movements for special instructions to various departments.
• Ensures pending follow up action is communicated to the next shift.
• Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
• Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
• Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
• Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
• Works harmoniously and professionally with co-workers and direct superior.
• Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
• What You Will Bring.
• Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Candidate should hold valid work authorization for Thailand.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Compliance, Multitasking, Opera

ประเภทงาน:

งานประจำ

• Liaise with all departments to ensure smooth and coordinated operations.
• Personally welcome and escort VIP guests; authorize courtesies and ensure VIP room inspections with Housekeeping.
• Maintain and regularly update guest profiles; ensure guest needs are anticipated and fulfilled.
• Ensure efficient and professional check-in and check-out experiences.
• Handle guest inquiries and complaints tactfully, ensuring timely follow-up and resolution.
• Supervise and support the Front Office team; conduct daily briefings and monitor service standards.
• Review rate variances, billing instructions, and guest credit to ensure revenue control and accuracy.
• Manage full-house situations and coordinate guest relocations when necessary.
• Oversee lobby and driveway operations, ensuring accessibility, safety, and guest comfort.
• Log and report all security incidents and emergencies; ensure safety procedures are followed.
• Conduct Night Audit processes and ensure compliance with hotel standards.
• Communicate key operational updates and guest feedback to the Rooms Division Manager.
• Maintain knowledge of hotel facilities, F&B outlets, and emergency procedures.
• QualificationsPrevious Duty Manager experience, preferably within a hotel environment.
• Exceptional communication and interpersonal skills to build strong rapport with guests and colleagues.
• Confident and proactive problem-solver with strong conflict resolution abilities.
• Excellent time management and multitasking skills in a fast-paced service environment.
• High attention to detail with a genuine commitment to delivering 5-star service.
• Experience with Opera PMS is preferred; First Aid and CPR certification is an advantage.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.