เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Recruitment, Leadership Skill, YouTube, English, Spanish

ประเภทงาน:

งานประจำ

• São Paulo - 4:00 PM 1:00 AM.
• Mexico City - 1:00 PM 10:00 PM.
• Buenos Aires - 4:00 PM 1:00 AM.
• Bogotá - 2:00 PM 11:00 PM.
• Lima - 2:00 PM 11:00 PM.
• Santiago - 3:00 PM 12:00 AM.
• Monterrey - 1:00 PM 10:00 PM.
• Caracas - 3:00 PM 12:00 AM.
• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Required Skills and Experience.
• 2+ years of related Customer Support experience.
• Spanish Speaking - Must.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://careers.manatal.com/jobs/f0bf50fe-dbe1-4ae7-9022-edeb0b07e1bf.
• Demo Video: https://manatal.wistia.com/medias/vobnq7lvm1.
• Youtube Channel: https://www.youtube.com/channel/Manatal.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• SINE invites passionate native English speakers to join our unique.
• Experience Isaan Program. This immersive, short-term experience places you in government schools across Isaan - the breathtaking, culturally rich heart of Northeastern Thailand - contracts run from May 2026 to October 2026 or March 2027, with options for extended stays and transfers at the end of your contract.
• About the Role.
• Lead interactive speaking and listening lessons to boost students' fluency and confidence.
• Live among warm, welcoming communities in traditional villages or small cities.
• Taste fiery local dishes - som tam, larb, moo yang - and connect over shared sticky rice.
• Explore stunning cultural traditions in the heart of Thailand.
• Discover ancient Khmer temples, lush national parks, and UNESCO listed cultural sites.
• Connect with local families, visit artisans, and learn traditional crafts.
• We provide everything - textbooks, PowerPoints, multimedia, and a dedicated in school SINE coordinator - to ensure success. Our experienced Western and Thai leadership will manage your work permit, visa, health insurance, and IT setup.
• Salary and Benefits.
• ฿35,000 THB per month.
• Contract Completion Bonus.
• Up to ฿10,000 THB (฿20,000 THB full contract bonus, pro-rated depending on the start date).
• Minimum two weeks in October, plus Thai public holidays.
• Maximum 24 lessons per week.
• Fully handled by SINE's visa team.
• Up to ฿9,000 THB upon contract completion.
• Airport taxi reimbursement + housing assistance.
• SINE coordinator at every school.
• Join a team of friendly, supportive teachers.
• Allianz coverage.
• Provided by our expert, experienced trainers.
• Native English speaker (Australia, Canada, Ireland, New Zealand, South Africa, the UK, or the USA).
• Bachelor's degree from an accredited university (no specific field required).
• Experience: No prior teaching experience is necessary; we provide all lesson plans and training.
• Age: 60 years of age or under.
• If you dream of teaching and living in one of Thailand's most captivating regions - steeped in rich traditions, breathtaking landscapes, and vibrant festivals - SINE's.
• Experience Isaan Program.
• is your chance to make a meaningful impact and create lifelong memories.
• Apply now to embark on an extraordinary journey into the heart of Isaan - and transform lives, including your own.

ทักษะ:

Sales, Research, Business Development, English

ประเภทงาน:

งานประจำ

• Develop new business opportunities with international real estate agencies, brokers, and business partners.
• Identify potential partners and expand the company's international sales network.
• Present property projects, product features, pricing, and investment opportunities to overseas partners in English.
• Develop sales strategies and action plans to achieve international B2B sales targets.
• Communicate professionally in English with international partners through meetings, video conferences, emails, and business correspondence.
• Conduct sales presentations, project briefings, and product training sessions in English.
• Negotiate commercial terms and resolve business issues through effective English communication.
• Build and maintain strong relationships with overseas agents, brokers, and strategic business partners.
• Manage the B2B sales pipeline from partner acquisition and lead generation to booking and contract completion.
• Research international property markets, customer preferences, and competitor activities.
• About you.
• Professional English communication skills for international business interactions.
• Experience in B2B sales, business development, or international partnership management.
• Ability to conduct sales presentations and negotiate commercial terms.
• Strong relationship management and networking capabilities.
• Sales pipeline and performance management experience.
• Knowledge of international property markets or real estate industry.

ทักษะ:

English, Russian

ประเภทงาน:

งานประจำ

• ให้บริการและดูแลลูกค้าชาวต่างชาติ โดยเฉพาะลูกค้าชาวรัสเซีย และลูกค้าที่ใช้ภาษาอักฤษ.
• ให้คำแนะนำสินค้าและรายการส่งเสริมการขาย โปรโมชั่นต่าง ให้แก่ลูกค้า.
• ส่งเสริมการขายและดูแลยอดขายตามเป้าหมายที่รับผิดชอบ.
• ประสานงานเกี่ยวกับลูกค้าชาวต่างชาติกับแผนกที่เกี่ยวข้อง.
• แปลภาษาและแก้ไขปัญหาต่างๆ ระหว่างลูกค้า และพนักงานภายในห้าง.
• จัดทำรายงานการให้บริการและข้อเสนอแนะจากลูกค้าเพื่อพัฒนาคุณภาพการบริการ.
• วุฒิปริญญาตรี สาขาที่เกี่ยวข้อง.
• มีทักษะในการประสานงานดี.
• มีความรับผิดชอบ รักงานบริการ ยิ้มแย้มแจ่มใส บุคลิกภาพดี.
• สามารถสื่อสารภาษารัสเซีย และภาษาอังกฤษ ได้ดี (มีค่าภาษาอังกฤษ Toeic 650 ค่าภาษารัสเซียให้).
• Line ID: @233oxkin.
• E-mail: [email protected].

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Identifying prospects, create opportunities, and close deals.
• Identifying potential partners that align with the company's goals and objectives.
• Cold calling, hunting a new lead and new business opportunities.
• Preparing and presenting quotations and proposals to customers.
• Meet and exceed sales targets.
• Managing existing partnerships to ensure successful collaboration and attainment of mutual goals.
• Collaborating with internal teams to develop partnership strategies and initiatives.
• Monitoring partnership performance and evaluating success metrics.
• Resolving any issues or conflicts that may arise within partnerships.
• Developing and maintaining strong relationships with partner organizations.
• Bachelor's Degree in any related field.
• 5 years experiences as a Partnership Sales.
• Experienced in sale hunting and cold calling skills.
• Strong in communication, negotiation, analytical, and interpersonal skills.
• Preferred industry experience in Logistic, Transportation, IOT, Automotive.
• Hands-on approach and a positive attitude.
• Computer literacy in MS Words, Excel, CRM.
• Own car and valid driving license.
• Strong Command of English.
• Work Location: 66 Tower, Bangna (BTS Udomsuk, exit 2).
• Send your resume to [email protected].

ทักษะ:

Bahasa Indonesia, English

ประเภทงาน:

งานประจำ

• Handle in-bound calls within stipulated service levels.
• Assist customers in vacation planning and worldwide hotels reservations through the system.
• Assist in resolving customer care issues and handle customer enquiries.
• Takes responsibility for call logs and documentation into the system.
• Optimize booking opportunities and promote customer retention and loyalty.
• Answer emails with accuracy, clarity and simplicity in a customer friendly as well as professional manner.
• Works cross functionally with other departments to ensure business needs are addressed and customer satisfaction achieved.
• Meet up with members for one on one program education (by appointment only) on an ad-hoc basis.
• Assist customers who purchased different products from Marriott Vacation Club i.e. Asia Pacific Points (Singapore Club), MVCD Exchange Program Australia (Australia Club), Bali Plan, Marriott Vacation Club Destination (MVCD), Legacy Weeks and any other new Club.
• Send acknowledgement confirmation to members after every request.
• Post-Stay follow-up - to follow up based on customers' comments from Owner Satisfaction Survey, emails and phone.
• Assist with periodic unassigned call/bi-weekly introductory call/Periodic call to update List from bounce back report.
• Fulfill trade for Marriott Reward Points and issue certificates.
• Collect Annual Dues, Maintenance Fee and Loan Payments.
• To generate upgrade and referral leads.
• Work closely with Contract Admin team to assist with contract modifications and resale inquiry.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ทักษะ:

English, Korean

ประเภทงาน:

งานประจำ

• Handle in-bound calls within stipulated service levels.
• Assist customers in vacation planning and worldwide hotels reservations through the system.
• Assist in resolving customer care issues and handle customer enquiries.
• Takes responsibility for call logs and documentation into the system.
• Optimize booking opportunities and promote customer retention and loyalty.
• Answer emails with accuracy, clarity and simplicity in a customer friendly as well as professional manner.
• Works cross functionally with other departments to ensure business needs are addressed and customer satisfaction achieved.
• Meet up with members for one on one program education (by appointment only) on an ad-hoc basis.
• Assist customers who purchased different products from Marriott Vacation Club i.e. Asia Pacific Points (Singapore Club), MVCD Exchange Program Australia (Australia Club), Bali Plan, Marriott Vacation Club Destination (MVCD), Legacy Weeks and any other new Club.
• Send acknowledgement confirmation to members after every request.
• Post-Stay follow-up - to follow up based on customers' comments from Owner Satisfaction Survey, emails and phone.
• Assist with periodic unassigned call/bi-weekly introductory call/Periodic call to update List from bounce back report.
• Fulfill trade for Marriott Reward Points and issue certificates.
• Collect Annual Dues, Maintenance Fee and Loan Payments.
• To generate upgrade and referral leads.
• Work closely with Contract Admin team to assist with contract modifications and resale inquiry.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Japanese, English

ประเภทงาน:

งานประจำ

• Be available to answer all inbound calls in a timely and efficient manner by maintaining a business-like manner at all times.
• Actively contact new owners/members to welcome owners/members to the MVW family by providing advise and guidance on their vacation planning as well as their FDB assignment.
• Verify Owner/Member account information (name, address and phone number) when appropriate during all the call.
• Acknowledge and answer any written correspondence received from owners/members in a timely and efficient manner not exceeding 48 hours unless otherwise directed by management.
• Ensure that all policies and procedures that are outlined in MySource are followed to ensure that all Owners/Members receive the same excellent service through consistently correct answers.
• Utilize Siebel to document all exceptions, complex service issues, problem, concerns, resolution and as directed by management, to ensure that an accurate owner history is kept.
• Use all available support systems and resources to resolve owner's concerns including but not limited to: Emails, Words, Excel, MySource, Universe, CRIS, PURE, OSCAR, iServices, Siebel, MorgageServe, PSAR, International Liaison, Superuser, Web user admin. TimeshareWare and other programs.
• To develop and maintain a good working relationship with other MVW and Partner departments including but not limited to International Liaison, Sales sites, Concierge on site, Exchange Company, Finance department and New Owner Administration.
• To ensure that all issues are responded to and closed within a satisfactory period of time and if necessarily follow up with resorts and Customer Resolution in order to resolve issue.
• Anticipating the Owner's/Members' needs and being flexible in responding to them so that we may deliver the service and program they value.
• Assist owners/members with finance-related issues, including Maintenance fee collection and account status enquiries.
• Assist with owners/members exchange requests and liaise with Marriott Rewards and Exchange Company accordingly, including membership requests, confirmations, account updates and certificate issuance/renewal.
• Provide New Owners/Members Education as and when required.
• To adhere to Standard Operating Procedures of Vacation Experience, Marriott Vacation Worldwide Standard Operating Procedures, and any Local Standard Operating Procedures.
• To maintain a clean, neat, well organized work place which projects a professional atmosphere and free of hazards.
• To maintain a traditional and attitude of having the desire to provide excellent service to fellow colleagues in the centre and to all customers. This, in turn, will support our efforts to provide excellent service to customers and to peers of the operations. To response sensitively to the needs and feeling of others, regardless of status or position, to accept interpersonal difference, and to maintain rapport.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ทักษะ:

Cantonese, English

ประเภทงาน:

งานประจำ

• Handle in-bound calls within stipulated service levels.
• Assist customers in vacation planning and worldwide hotels reservations through the system.
• Assist in resolving customer care issues and handle customer enquiries.
• Takes responsibility for call logs and documentation into the system.
• Optimize booking opportunities and promote customer retention and loyalty.
• Answer emails with accuracy, clarity and simplicity in a customer friendly as well as professional manner.
• Works cross functionally with other departments to ensure business needs are addressed and customer satisfaction achieved.
• Meet up with members for one on one program education (by appointment only) on an ad-hoc basis.
• Assist customers who purchased different products from Marriott Vacation Club i.e. Asia Pacific Points (Singapore Club), MVCD Exchange Program Australia (Australia Club), Bali Plan, Marriott Vacation Club Destination (MVCD), Legacy Weeks and any other new Club.
• Send acknowledgement confirmation to members after every request.
• Post-Stay follow-up - to follow up based on customers' comments from Owner Satisfaction Survey, emails and phone.
• Assist with periodic unassigned call/bi-weekly introductory call/Periodic call to update List from bounce back report.
• Fulfill trade for Marriott Reward Points and issue certificates.
• Collect Annual Dues, Maintenance Fee and Loan Payments.
• To generate upgrade and referral leads.
• Work closely with Contract Admin team to assist with contract modifications and resale inquiry.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ทักษะ:

Mandarin, English

ประเภทงาน:

งานประจำ

• Handle in-bound calls within stipulated service levels.
• Assist customers in vacation planning and worldwide hotels reservations through the system.
• Assist in resolving customer care issues and handle customer enquiries.
• Takes responsibility for call logs and documentation into the system.
• Optimize booking opportunities and promote customer retention and loyalty.
• Answer emails with accuracy, clarity and simplicity in a customer friendly as well as professional manner.
• Works cross functionally with other departments to ensure business needs are addressed and customer satisfaction achieved.
• Meet up with members for one on one program education (by appointment only) on an ad-hoc basis.
• Assist customers who purchased different products from Marriott Vacation Club i.e. Asia Pacific Points (Singapore Club), MVCD Exchange Program Australia (Australia Club), Bali Plan, Marriott Vacation Club Destination (MVCD), Legacy Weeks and any other new Club.
• Send acknowledgement confirmation to members after every request.
• Post-Stay follow-up - to follow up based on customers' comments from Owner Satisfaction Survey, emails and phone.
• Assist with periodic unassigned call/bi-weekly introductory call/Periodic call to update List from bounce back report.
• Fulfill trade for Marriott Reward Points and issue certificates.
• Collect Annual Dues, Maintenance Fee and Loan Payments.
• To generate upgrade and referral leads.
• Work closely with Contract Admin team to assist with contract modifications and resale inquiry.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

ทักษะ:

Analytical Thinking, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Deliver outstanding customer support via phone calls, chats, and emails;.
• Build strong and lasting customer relationships;.
• Keep up with evolving tools and technology;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists.
• Excellent English skills (C1 for both spoken and written);.
• At least 6-12 months of experience in a customer support role;.
• Strong analytical thinking and research skills;.
• Experience in travel industry;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).
• Experience in hospitality.
• Flexible schedule;.
• Opportunity to cooperate fully remotely;.
• Inclusive international environment;.
• Compensation in USD;.
• Rewards for referring friends;.
• Balance between project workload and personal time, but also - internal health policy;.
• Responsive leadership interested in your development and long-lasting cooperation;.
• Greenhouse conditions for self-development;.
• A culture built on trust, with no time-tracking requirements.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

ทักษะ:

Product Owner, Energetic, English

ประเภทงาน:

งานประจำ

• End to end team output strategy from inception to production.
• Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements.
• Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog of 3 to 4 sprints ahead of the team.
• Work closely with CPO to establish each product's business value and support messaging, communication, and customer outreach as necessary.
• Facilitate release planning with stakeholders as well as weekly demos.
• Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
• Align outward facing product requirements and stakeholders.
• Ability to develop methods and promote work standards among other employees of the company.
• Proven skills in managing staff, coaching, resolving conflicts.
• Strong communication skills to teach and convey messages in a professional form.
• Ability to create an atmosphere of trust and comfortable/ efficient work environment.
• Belief in a non-hierarchical culture of interaction, openness to new ideas and continuous improvement.
• Proven knowledge of standard concepts, practices, and procedures within the retail industry.
• Experienced in working in the development of B2C digital products.
• Strong collaborator with cross-functional teams from tech, design, and business.
• Experienced with managing data ingestion, storage, and processing, and collaborate with data professionals to design and implement advance analytics capabilities.

ทักษะ:

Analytical Thinking, English, German

ประเภทงาน:

งานประจำ

• Deliver outstanding customer support via emails, chats and calls;.
• Follow internal procedures and SOPs;.
• Collaborate with internal teams to ensure efficient issue resolution;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists.
• Fluency in German and English (C1 or higher), both spoken and written;.
• At least 6-12 months of experience in customer support;.
• Strong analytical thinking and research skills;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).
• Fixed schedule: Saturday and Sunday, 20:00 PM-2 AM GMT+2;.
• Opportunity to work fully remote;.
• Inclusive international environment;.
• Compensation in USD;.
• Good bonuses for referring friends;.
• Paid intensive training and probation;.
• Work-life balance;.
• Responsive management interested in your growth and long-lasting cooperation;.
• Greenhouse conditions for self-development.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
• Internal code: 3IH.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Budgeting, English

ประเภทงาน:

งานประจำ

• Manage IT-related contracts, including contract renewal, service agreements, and vendor documentation.
• Coordinate with vendors and suppliers to obtain quotations, compare proposals, and prepare supporting documents for approval.
• Coordinate vendor registration processes and maintain vendor records in accordance with company policies.
• Coordinate with internal departments and external service providers regarding IT projects, maintenance services, and operational requirements.
• Budget & Procurement Administration.
• Manage IT budget-related processes, including budget requests, expense tracking, payment coordination, and cost reporting.
• Prepare procurement requisitions, purchase-related documents, and coordinate with Finance, Accounting, Procurement, and other relevant departments.
• IT Asset & License Management.
• Manage and maintain IT asset inventories, including both tangible assets (computers, POS devices, printers, CCTV equipment, etc.) and intangible assets (software licenses, subscriptions, cloud services, and related IT resources).
• Monitor IT asset lifecycle management, including procurement, assignment, transfer, maintenance, renewal, and disposal.
• Assist in monitoring software license compliance and subscription renewals.
• Documentation, Reporting & Administrative Support.
• Maintain IT documentation, records, reports, and administrative files to ensure accuracy and compliance.
• Prepare periodic reports related to IT assets, expenses, contracts, and vendor performance.
• Support the IT Department in process improvement initiatives and administrative activities.
• Coordination & Operational Support.
• Coordinate with Store Managers, Human Resources Department, Finance Department, Accounting Department, Procurement Department, and other related parties.
• Troubleshooting related with POS, CCTV, Ishida printer, and so on.
• Perform other duties as assigned by supervisor.
• Good communication skills in English or Japanese will be an advantage.
• Open to all genders.
• At least 1-3 years of experience in IT Administration, Vendor Management, IT Asset Management, Procurement Coordination, or related fields.
• Knowledge of IT asset management, software licensing, procurement processes, vendor coordination, and basic IT infrastructure support.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Detail-oriented with good documentation and administrative skills.
• Strong communication skills with the ability to coordinate effectively with internal and external stakeholders.

ทักษะ:

Analytical Thinking, Leadership Skill, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Deliver outstanding customer support via phone calls, chats, and emails;.
• Build strong and lasting customer relationships;.
• Keep up with evolving tools and technology;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists.
• What you need.
• Excellent English skills (C1 for both spoken and written);.
• At least 6 months of experience in a customer support role;.
• Strong analytical thinking and research skills;.
• Experience in travel industry;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).
• Experience in hospitality or logistics;.
• Experienced with Zendesk or highly experienced with another CRM;.
• Experience with tickets.
• Flexible schedule;.
• Opportunity to cooperate fully remotely;.
• Inclusive international environment;.
• Compensation in USD;.
• Rewards for referring friends;.
• Balance between project workload and personal time, but also - internal health policy;.
• Responsive leadership interested in your development and long-lasting cooperation;.
• Greenhouse conditions for self-development;.
• A culture built on trust, with no time-tracking requirements.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
• Internal job code: 1XB.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Problem Solving, English

ประเภทงาน:

งานประจำ

• Fluent in English, with excellent written and verbal communication skills.
• Significant experience working in a complex, fast-paced environment, preferably within the Call Centre or BPO industry.
• Minimum 1 year of relevant people management experience, with demonstrated ability to lead, coach, and motivate a team.
• Strong understanding of key contact centre performance metrics, including Shrinkage, Productivity, and Customer Satisfaction (CSAT).
• Flexible and willing to work across different shifts based on business requirements.
• Ability to support and contribute to team training, coaching, and quality initiatives.
• Strong strategic thinking, analytical abilities, and creative problem-solving skills.
• Excellent interpersonal and stakeholder management skills, with the ability to communicate effectively at all levels.
• Customer-focused mindset and a genuine passion for delivering an exceptional user experience.
• Demonstrated ability to work effectively in a dynamic environment while managing competing priorities and meeting performance targets.
• Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
• Options.
• Apply for this job onlineApply.
• Share.
• Email this job to a friendRefer.
• Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
• Share on your newsfeed.

ทักษะ:

Accounts Receivable, Microsoft Office, Accounting, Salesforce, Leadership Skill

ประเภทงาน:

งานประจำ

• Prepare, process, and maintain accurate sales invoices while supporting accounting-related administrative tasks;.
• Follow up on accounts receivable and communicate with customers regarding invoices, payments, and contract-related matters;.
• Verify customer orders and ensure all details are correctly processed and documented in internal systems;.
• Update customers on the status of their files, orders, and ongoing administrative processes;.
• Enter, update, and monitor sales contracts within the database while maintaining high data quality standards;.
• Manage general administrative responsibilities including reception support, phone handling, and office management tasks;.
• Support day-to-day operational activities and contribute to the successful execution of internal operational projects;.
• Ensure smooth communication between internal departments and customers to improve service efficiency and customer satisfaction;.
• Maintain organized documentation and administrative records while ensuring deadlines and follow-ups are completed on time.
• What you need.
• Excellent Dutch and English communication skills (at least C1 level for both spoken and written);.
• Excellent communication skills with a professional, friendly, and service-oriented approach across phone, email, and internal collaboration;.
• Strong administrative and organizational skills with the ability to manage files accurately, independently, and in a highly structured manner;.
• Attention to detail, analytical mindset with the ability to interpret data, identify patterns, and propose practical process improvements;.
• Strong knowledge of Microsoft Office and confidence in learning and adapting to new systems and tools;.
• Customer service mindset with the ability to follow up promptly, resolve issues efficiently, and maintain positive client relationships;.
• Eagerness to learn, adaptability, and a proactive attitude toward supporting business operations and customer satisfaction;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).
• Experience with CRM systems, such as Salesforce;.
• Knowledge in Frech would be a great plus.
• Fixed schedule: Monday-Friday, 9am - 5pm (UTC);.
• Opportunity to cooperate fully remotely;.
• Inclusive international environment;.
• Compensation in USD;.
• Rewards for referring friends;.
• Balance between project workload and personal time, but also - internal health policy;.
• Responsive leadership interested in your development and long-lasting cooperation;.
• Greenhouse conditions for self-development;.
• A culture built on trust, with no time-tracking requirements.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Administration & Operations Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
• Internal job code: 2RK.

ทักษะ:

Analytical Thinking, Leadership Skill, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Deliver outstanding customer support via phone calls, chats, and emails;.
• Build strong and lasting customer relationships;.
• Keep up with evolving tools and technology;.
• Handle sensitive customer data with care and security;.
• Apply the latest and greatest customer happiness practices;.
• Maintain deep understanding of client solutions and meet KPI;.
• Communicate with developers and cross-functional specialists;.
• Excellent English skills (C1 for both spoken and written);.
• At least 6 months of experience in a customer support role;.
• Experienced with Zendesk or highly experienced with another CRM;.
• Strong analytical thinking and research skills;.
• Experience in travel industry;.
• Positive, proactive and responsible attitude;.
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload);.
• Experience in hospitality;.
• Flexible schedule.
• Opportunity to cooperate fully remotely;.
• Inclusive international environment;.
• Compensation in USD;.
• Rewards for referring friends;.
• Balance between project workload and personal time, but also - internal health policy;.
• Responsive leadership interested in your development and long-lasting cooperation;.
• Greenhouse conditions for self-development;.
• A culture built on trust, with no time-tracking requirements;.
• The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
• You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
• So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!.
• Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
• Know someone perfect for the role? Refer them and get rewarded!.
• We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
• Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

ทักษะ:

Procurement, Data Analysis, English, Korean

ประเภทงาน:

งานประจำ

• Bangkok, Thailand.
• Full-time.
• Workplace: on_site.
• Sourcing Strategy: Effectively develop and lead sourcing strategies, effectively manage suppliers and internal networks to deliver best in class performance for the relevant spend area. Consistently deliver measurable and strategic goals to enable a competitive advantage to bottom-line and top-line company growth, and corporate social responsibility.
• Supplier Engagement and Management: Employ strong knowledge of key local industry players and market dynamics. Develop new effective business and professional relationships with strategic suppliers and industry players. Professionally manage and measure suppliers for continuous performance and improvement.
• Cross-Functional Projects: Independently solve problems and make decisions for primary and strategic execution and tactical issues within the relevant portfolio of projects and or processes. Provide day to day oversight about category procurement process and perform a hands-on execution as well as process refinement role.
• Cost Reduction and Process Optimization: Drive cost reduction opportunity by market & commodity tracking Collaborate with players to achieve win-win solution through value engineering & co-innovation. Optimize process to enable "speed to market" support model.
• Leadership and Teamwork: Effectively motivate and collaborate within team and across peer groups. Lead cross functional teams to develop sourcing strategy and resolve supply issues. Operate within peer group and leadership infrastructure to ensure that best practice and leverage opportunities are delivered.
• Bachelor's degree or above.
• Excellent in both of Korean, Chinese and English, verbal and written(must).
• 3+ years procurement experience. High potential graduates are also welcomed.
• Sense of compliance & integrity.
• Ability to work under pressure & uncertainty, self-motivation, wish to learn Data analysis and presentation skill with clear logic Required Knowledge, Skills and Abilities.
• Analytical: Advanced analytical skills.
• Procurement: Excellent knowledge of supply management, commodity strategy and sourcing strategy.
• Legal: Knowledge of critical procurement legal requirements and contracting best practices.
• Ethics: Knowledge of business ethics and Ethical Sourcing.
• Health Insurance - At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits - OPD, IPD, Emergency OPD.
• Provident Fund - Makro PRO cares about your long-term plan! We offer 3% provident fund.
• Year-end bonus - We include variable and performance bonus for our employees.
• Gym Facilities - Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!.
• Attractive Vacations days - Enjoy our attractive annual leave of 18 days!.
• No overtime - We work 5 days a week. We set our own goals and deadlines.
• Cool hardware - New MacBook. The tool to help you be the best of yourself.
• Free car parking space - No more stress or extra cost if you drive to work. We offer free parking space for our employees.
• Best Culture.
• Clear focus.
• Diverse Workplace (Our members are from around the world!).
• Non-hierarchical and agile environment.
• Growth opportunity and career path.
• Apply.
• Apply at CP Axtra](https://apply.workable.com/joinmakropro/j/E607AA54E9/apply).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Digital Marketing, Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Location: Remote (based in one of the approved countries below).
• Expected volume: Approximately 24 hours per month.
• Employment type: Freelance / Independent Contract.
• Task type: Language Lead Support.
• Content types: UI, Marketing, Informational, Legal, Product, Support.
• Language pair: English into Lao.
• Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client's Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
• Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
• Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
• Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
• Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
• What You Will Own.
• The locale's review service score, including RQE audit and alignment performance.
• The community's shared understanding of quality.
• The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced.
• The working relationship with the client's Language Manager, including clarifications, escalations, and expectation tracking.
• Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.
• Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution.
• Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
• Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI).
• Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.
• Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements.
• Language: Native-level Lao and professional-level English.
• Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools.
• Additional Key Information.
• Successful candidates will be provided with a dedicated device for project work.
• A background check is required as part of onboarding.
• Candidates must be physically located in one of the approved countries.
• Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
• Why Join Us.
• This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing training, and access to established linguistic resources.
• If this sounds like the right opportunity, we would love to hear from you.