แสดงผล 1 - 5 ตำแหน่งงาน จากทั้งหมด 5 ตำแหน่งงาน
ที่มีคำว่า customer success manager
เรียงตาม
กรุณาเลือก
- No elements found. Consider changing the search query.
อัพโหลดเรซูเม่ของคุณ AI ของเราจะวิเคราะห์และแนะนำตำแหน่งงานที่ดีที่สุดให้คุณ
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿45,000
- Location: Bangkok, Thailand (primarily at PBT - Paramount Bed Thailand office).
- This is a project-based, full-time position with an Indefinite contract..
- About Instalimb.
- Instalimb, a Japan-founded med-tech company, is looking for a qualified professional to lead their digital prosthetic fabrication project in Thailand. This role focuses on implementing modern 3D printing and AI technology to provide affordable, high-quality care to patients.
- Core Responsibilities.
- Training & Mentorship: Deliver training on digital workflows, including 3D scanning, CAD design, and 3D printing to local partner facilities..
- Clinical Oversight: Supervise patient evaluations, fitting, and gait analysis at partner sites to ensure high-quality standards..
- Project Coordination: Align with international organizations, Thai ministries, and hospitals to manage multi-site schedules..
- R&D & Localization: Propose adjustments to device designs based on local Thai patient needs, climate, and activity levels..
- Technical Support: Operate 3D printers, manage software (Instalimb ONE), and troubleshoot technical issues..
- Must-Have Qualifications.
- Nationality: Full working rights for Thailand..
- Certification: A Prosthetist & Orthotist qualification recognized in Thailand..
- Experience: At least 3+ years of clinical experience in the P&O field..
- Language: Proficiency in both Thai and English (oral and written)..
- Preferred Skills.
- Experience with 3D printers and CAD tools for P&O devices..
- An ISPO-accredited degree..
- Background in management, team supervision, or training others..
- A valid Thai driver s license for field visits.
- Employment Details.
- Compensation: THB 360,000 - 600,000 annually, with travel expenses reimbursed..
- Schedule: Monday - Friday, 8:00 - 17:00 (fixed; no flexible work)..
- Travel: Requires domestic travel within Thailand and potential international travel (e.g., to India)..
4 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ประเภทงาน:
งานประจำ
เงินเดือน:
฿24,000 - ฿28,000, สามารถต่อรองได้
- Key Deliverables (Primary Responsibilities).
- Provide leadership and supervision to the Pricing Operations team and work closely with Customer Service, Pricing & Stretagy Advisor and Sales to achieve flawless pricing operations.
- Leads all day-to-day Pricing Operations activities and ensures that pricing is implemented timely and accurately.
- o Development of skills & knowledge within the Pricing Operations team.
- o Continuous sharing & improvement of best practices between markets.
- o Leveraging the full potential of the pricing systems.
- o Maintaining productive interfaces with internal and external parties/stakeholders such as: Sales, Pricing & Stretagy Advisor, Tax, Marketing, IT, CS, Law, P&GA, etc.
- o Management of Change support & process follow-ups.
- Ensure flawless intergration of any scope changes into the existing operational framework.
- Scope (Impacts, Success Measures/Metrics).
- Thailand Retail and Non-Retail business.
- People Management.
- Provides regular coaching, feedback and training (as needed) to the Pricing Operations team (supported by Pricing & Stretagy Advisor and the Power Users).
- Empower employees to identify opportunities to improve work processes and systems, explore opportunities for process harmonization across zones.
- Provide leadership and inspiration to employees towards achieving organizational and business objectives.
- Timely handle issue escalations to prevent or minimize business impact.
- Oversee employee engagement levels and workload changes to support smooth business operations including system updates, MOCs and business projects.
- Assists Strategy Planning and Revenue Management Manager in maintaining a motivated team through fostering a positive & dynamic work environment, and through continuous development of individual team members.
- Maintaining Flawless Operations.
- Responsible for ensuring that sufficient resource is available to manage the operations.
- Responsible for the design, updating & testing of business continuity & disaster recovery plans.
- Proactively drives the development & implementation of Pricing Operations Best Practices.
- Pricing.
- Accountable for the accurate & timely review by the Pricing Operations team of prices.
- with business strategies & latest tactical instructions.
- Maintains sufficient knowledge of all markets in order to effectively support the Pricing Operations.
- team with their daily pricing activities.
- Systems.
- Work with Controls Advisor to ensure that Pricing system controls catalogues are up-to-date.
- Responsible for endorsing changes (fixes/upgrades) in the pricing system (live pricing environment).
- Approve user accesses to the pricing system.
- Interface with IT and system vendors to drive improvements to the pricing systems and to address any operational issues.
- Data Maintenance.
- Review updates of price calculation methodology in the pricing systems.
- Assists with resolution of pricing related queries.
- Operational Controls.
- Ensure relevant controls, audit preparedness at all times and appropriate group knowledge.
- Responsible for the implementation of operational controls, follow up and close out of any issues.
- Works with Strategy Planning and Revenue Management Manager & Controls Advisor(s) to assess and review controls requirements and their implementation.
- Maintenance and timely review of the endorsement table (if applicable).
- Represent Pricing Operations during Unit Internal Assessments, Internal Audits and other controls related reviews.
- Pricing Strategy & Tactics.
- Interacts with Pricing & Stretagy Advisor to understand the main dynamics of each market.
- Support and provide key inputs to Pricing & Stretagy Advisor to analyse market dynamics and strategize.
- General.
- Responsible for proper record filing and archive management.
- Support and execute any additional work/requirements as and when assigned by Strategy Planning and Revenue Management Manager.
- Key Interfaces.
- Sales.
- Pricing & Stretagy Advisor.
- Strategy Planning and Revenue Management Manager.
- Tax.
- IT.
- Customer Service.
- P&GA.
- Law.
- External system vendor.
- Preferred Knowledge, Skills and Experience.
- Extended business background and operational experience.
- Ability to lead a large, diverse and multicultural team.
- Good analytical skills and system knowledge.
- Strong Controls mindset and ability to lead changes.
3 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ยานนาวา, กรุงเทพ, บริหารผลิตภัณฑ์ / บริหารแบรนด์สินค้า
,นักวิเคราะห์
,กลยุทธ์ / วางแผน
บริหารผลิตภัณฑ์ / บริหารแบรนด์สินค้า,นักวิเคราะห์,กลยุทธ์ / วางแผน
ทักษะ:
Product Owner, Scrum
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Navigate the Problem Space: Conduct continuous discovery to map out customer needs, pain points, and desires before any technical solutions are considered..
- Opportunity Solution Trees: Visually map out the paths to reach a desired business outcome, deconstructing large, intractable banking requirements into smaller, solvable opportunities..
- User Journey Mapping: Create step-by-step experience maps of the customer's current and future states to identify efficiency gaps in the current banking workflow..
- Agile Delivery & Backlog Management.
- Manage Group Backlogs: Act as the Product Owner within the Scrum/Kanban framework across a group of projects, analyzing feature requirements and prioritizing items in the delivery backlog..
- Prioritize by ROI: Evaluate and prioritize "feature chunks" using Return on Investment (ROI) and ICE (Impact, Confidence, Ease) scoring, balancing expected customer value against development effort to define the Minimum Viable Product (MVP)..
- Lead the Product Trio: Work cross-functionally alongside Product Managers, Designers, and Software Engineers to make collaborative team decisions and evaluate technical feasibility..
- Technical PRDs & Quality Gates.
- Draft Agile User Stories: Translate solutions into Agile user stories written strictly from the customer's perspective using the standard format: "As a [type of user], I want to [do something], so that I can [desired benefit]"..
- Enforce the Definition of Ready (DoR): Evaluate all drafted requirements against the INVEST principle (Independent, Negotiable, Valuable, Estimable, Small, Testable) before approving them for Sprint Planning..
- Acceptance Criteria & DoD: Write clear acceptance criteria using Behavior-Driven Development (Given-When-Then). Ensure all features pass the Definition of Done (DoD) including NFRs (Non Functional Requirement), including automated testing and code reviews..
- System Analysis & Enterprise Architecture Alignment.
- System Diagramming: Bridge business needs and technical execution by generating precise Context Diagrams, Sequence Diagrams, and State Diagrams to map out API interactions and system states..
- Architectural Mapping: Ensure all grouped requirements perfectly align with our Enterprise Core Banking Architecture, correctly connecting to the Channels layer, Edge & Security layer (API Gateway), Application Services (Microservices), and the ACID-compliant Core Banking Engine..
- What We Are Looking For (Qualifications).
- Experience: 5+ years of experience as a Technical Product Owner, Technical Business Analyst, or System Analyst, ideally within the banking, fintech, or financial services sector..
- Agile Expertise: Deep understanding of Agile methodologies (Scrum/Kanban), story point estimation, and small batch-size delivery..
- Technical Acumen: Strong capability to understand APIs, microservices, and database structures. You don't need to write code, but you must be able to have in-depth feasibility discussions with architects and developers..
- Outcome-Oriented: You define success by measurable changes in customer behavior that drive business results, not just by the volume of code shipped..
- Extreme Ownership: You take absolute accountability for your project group's success, breaking down silos between internal staff and external vendors..
- Compare and Contrast: You avoid isolated "whether or not" decisions, rigorously comparing multiple solutions to find the highest impact path..
- Why Join Us?.
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Continuous learning and development opportunities (including dedicated time for discovery and innovation).
- The chance to architect the future of digital banking in a highly collaborative, empowered team environment.
- We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees..
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
3 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ทักษะ:
Legal, Safety Management, Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Primary point of contact for individual emergency calls from the GP&S SOC for the APAC region.
- Some of these calls will need to be handled exclusively by GP&S and others may need additional support teams to assist, such as Employee Relations.
- Primary escalation path for relevant incidents raised through our partners, such as Employee Relations, Human Resources, or Workplace.
- Develop training plans for GP&S and Accenture partners to ensure collective readiness and clear lines of responsibility when handling relevant crises.
- Lead the Behavioral Threat Assessment Team (BTAT) training and operations across the APAC region.
- Develop and maintain strategic relationships across Employee Relations, Legal, HR, Workplace, IT, Travel, etc.
- Maintain accurate reporting records to track trends and identify which incidents may require additional support/resources.
- Work directly with GP&S s Regional Protective Services Managers to ensure they are informed and properly supported for employee crises taking place in their respective regions, especially those that could have broader impact on our facilities security posture.
- Ensure GP&S s guidance and response actions are aligned with Accenture s Policies.
- Bachelor s degree in security & safety management, Risk Management, Crisis Management, Organizational Leadership, Behavioral Science, or relevant field.
- Minimum of 10 years experience working in emergency response/crisis management, and at least 5 years of working with behavioral threat assessment and management.
- Minimum of 3 years experience working directly with corporate support functions such as Human Resources, Legal, Workplace, etc.
- Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
- Preferred Skills.
- Excellent organization, analytical, and communication skills.
- Calm under pressure and ability to provide clear guidance and direction during stressful situations.
- Rapport and influence building skills.
- Stake Holders management and relationship building.
- Excellent customer service.
- Ability to learn quickly and to multitask; be adaptable and flexible.
- Ability to adhere to timelines and deadlines with effective time management skills.
- Must be able to work with and protect highly confidential information.
- Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
- Ability to analyze operational data and summarize for leadership to make informed decisions.
- Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
- Language skills preferred.
- APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
- Other requirements: Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required. Ability to travel 25% of the time. You will also have opportunities to hone your functional skills and expertise in an area of specialization.
- We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.
- Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
- About Accenture.
- Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
12 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the design and execution of comprehensive learning and development strategies that support business objectives, brand standards, and operational excellence.
- Develop competency frameworks, career development pathways, and succession-focused learning journeys across all operational levels.
- Establish and continuously enhance training systems, ensuring consistency, scalability, and measurable business impact.
- Design and facilitate world-class Luxury Hospitality, Fine Dining Service, and Guest Experience programs.
- Operational Excellence & Service Standards.
- Drive operational consistency and service excellence across all restaurant locations through structured audits, coaching, and performance improvement initiatives.
- Evaluate operational gaps and implement sustainable solutions to elevate service quality and execution standards.
- Develop and maintain SOPs, Sequence of Service, and signature service rituals that reinforce the brand's premium positioning.
- Lead training and operational readiness programs for new restaurant openings and business expansion projects.
- Leadership & Talent Development.
- Partner with operational leaders to develop high-performing Restaurant Managers, Supervisors, and service teams.
- Establish a robust Train-the-Trainer framework to ensure effective knowledge transfer and training sustainability.
- Strengthen leadership capabilities, coaching culture, and service mindset across the organization.
- Support talent identification, succession planning, and future leadership development initiatives.
- Guest Experience & Hospitality Culture.
- Champion a culture of exceptional hospitality that reflects luxury dining and premium guest experience standards.
- Develop Emotional Hospitality and Personalized Service capabilities to create memorable guest experiences.
- Analyze guest feedback, service trends, and customer insights to drive continuous improvement.
- Design and implement effective service recovery frameworks aligned with luxury hospitality expectations.
- Performance Management & Business Impact.
- Establish training KPIs, performance metrics, and evaluation frameworks to measure learning effectiveness and operational outcomes.
- Monitor service performance, productivity, and team capability development through data-driven analysis.
- Prepare strategic reports, insights, and recommendations for senior leadership to support organizational growth and operational excellence.
- Ensure all learning initiatives contribute to measurable improvements in guest satisfaction, employee performance, and business results.
- What we're looking for.
- Bachelor's degree or higher in Hospitality Management, Hotel Management, Human Resource Development (HRD), Business Administration, or a related field.
- Minimum 8 years of experience in training and development, preferably in an operational or manufacturing environment.
- Minimum of 8 years of experience in the Hospitality, Restaurant, or Fine Dining industry.
- Proven experience in Training & Development and/or Restaurant Operations.
- Experience managing teams across multiple branches/locations will be an advantage.
- Experience in Michelin-starred restaurants, luxury hotels, or premium dining establishments will be highly preferred.
- What we offer
- At Thai Beverage Public Company Limited, we believe in investing in our employees' growth and wellbeing. We offer a competitive salary package commensurate with experience and qualifications. Additionally, we provide comprehensive benefits including health and wellness programmes, professional development opportunities, and career advancement pathways. We foster a collaborative and inclusive workplace culture where your contributions are valued and recognised. We are committed to supporting work-life balance and provide flexible working arrangements where appropriate. Our organisation offers opportunities to work with a dynamic team in a fast-paced environment, contributing to the success of one of Asia's leading beverage companies..
- Apply now
- If you are passionate about training and development and meet the above criteria, we would like to hear from you. Please submit your CV, cover letter, and any relevant supporting documents to our Human Capital department.
- Join us in building a skilled and motivated workforce that drives operational excellence across Thai Beverage Public Company Limited..
12 วันที่ผ่านมา
ดูเพิ่มเติมkeyboard_arrow_down
บันทึก
ยกเลิก
ส่งแจ้งเตือนงานใหม่ล่าสุดสำหรับcustomer success manager
- 1
