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ประเภทงาน:
งานประจำ
เงินเดือน:
฿17,000 - ฿22,000, สามารถต่อรองได้
- ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
- ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
- ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
- บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
- ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
- ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
- ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
- รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ..
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿25,000, สามารถต่อรองได้
- Handle incoming customer requests in a friendly, empathic and effective manner.
- Manage and execute projects and administrative tasks, fast, reliable, and with attention to.
- detail.
- Successfully and independently with little guidance coordinate and complete projects.
- involving internal team members and external counterparts. (suppliers, partners, customers).
- At least Bachelor s degree in any fields.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai, Chinese is a big plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift..
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
ทักษะ:
Accounting, Oracle, Financial Reporting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
- Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
- Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
- Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
- Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
- Perform ad hoc assignment.
- Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- People Development - develop and improve skills, knowledge and expertise of Coachs Team member by providing them with training and arranging knowledge testing in order to improve SSC productivity and effectiveness.
- Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
- Minimum 10 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
- Banking business.
- Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
- Good knowledge of banking services and interested in financial services and technology environments.
- At least 5 years of experience in managing team.
- Talent Acquisition Department Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LinkedIn: Krungsri.
- LINE: Krungsri Career.
ทักษะ:
Budgeting, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Taiwanese English (native-level).
- US/UK English (native-level).
- Taiwanese Mandarin (native-level).
- Taiwanese Hokkien (native-level).
- Roles.
- There are two roles in this project: Agent and Customer.
- Participants will be assigned one of these roles and will read from a provided script during the recorded call.
- If you speak more than one of the languages listed above, you are welcome to participate in multiple language tasks.
- Work Scope.
- Participants will be required to do the following.
- Making short calls to an Interactive Voice Response (IVR) (dialed number, Hong Kong number) using your mobile phone. Each call should not take longer than 10 minutes.
- Scripts will be provided. Participants are expected to read your given scripts. There will be two role (Agent and customer), you are expected to read and record your assigned part only.Scripts are generated by AI. It may include sentences that don t sound natural in local speech. Participants are expected to review and adjust the scripts so they sound natural.
- The call will be automatically recorded once you dial the number. There is no need to use a separate recording device.
- Participants can record up to 40 audio minutes for each language. *Volume can be assigned as per your availability.
- More details of the task and instruction will be shared later.
- Payment Details.
- Taiwanese English: USD 24.00.
- US/UK English: USD 24.00.
- Taiwanese Mandarin: USD 24.00.
- Taiwanese Hokkien: USD 24.00.
- Important Notes.
- Only complete and quality-approved recordings will be eligible for payment..
- Telecom fee is already included in the payment.
- If you are able to participate in more than one language task, you can increase your total earnings..
- The difference is related to project budgeting and not participant qualifications.
- Payment terms are 15 working days from the billing date. PO will be issue after client approval. - Payoneer (sign up): valid for amount ofUSD10 or more. Payoneer does charge fees when transferring out of Payoneer. Check out their website at www.payoneer.com for more details. - PayPal (sign up): valid for any amount. PayPal fees are approximately 4% of the transaction value. - Wire transfer: valid for amount of USD50 or more. Wire transfer fees are typically US$2 for domestic transfers.- Local Transfer: valid for any amount (Thailand Banks only). No transaction fees are charged.
- There may be fees associated with payments that are levied by payment providers. Andovar is not responsible for fees charged by payment providers, merchant banks, intermediate banks, end-user banks or other payment services.
- Flexibility - Work from anywhere.
- Simplicity - Tasks are short and easy to follow.
- Variety - Enjoy multiple task types.
- Security - Your data is strictly protected.
- We also run additional data-collection projects, including voice recording, pair conversation recording, utterance recording and other voice and video data collection tasks. If you successfully complete this assignment, you can expect to receive more opportunities from us in the future.
ทักษะ:
Analytical Thinking
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Recruitment Policy & Standards: Define the overarching recruitment strategy and selection standards to ensure high-quality hiring across Corporate, Oil, and Non-oil units..
- TA Performance Oversight: Monitor and evaluate the effectiveness of the talent acquisition process at a group level, ensuring the recruitment engine supports business agility and ROI..
- Talent Management & Leadership PipelineLeadership Development Framework: Establish p ...
- Succession Planning & HiPo: Design the framework for identifying High-Potential (HiPo) talent and managing Succession Planning for critical roles across all business units..
- Career Architecture: Define structured career paths and internal mobility frameworks to foster talent growth and long-term retention within the group..
- Organizational Development (OD) & Performance FrameworkPerformance Management Architecture: Design and govern the Performance Management System (PMS) framework. Focus on defining how performance is measured and tracked across different business types (Oil vs. Non-oil) to ensure alignment with corporate goals..
- Organizational Design: Lead initiatives related to organizational structure reviews, role clarity, and agility to ensure the company remains competitive and efficient..
- Strategic Change Management: Act as a lead for large-scale organizational change initiatives to improve overall organizational health and efficiency..
- Culture & Employee Engagement.
- Culture Transformation: Define and drive the organizational culture and core values, ensuring a unified "One Company" identity while respecting the operational nuances of the Oil and Non-oil sectors..
- Engagement Strategy: Oversee the group-wide employee engagement framework and survey methodologies. Analyze data to provide high-level insights into organizational climate and morale..
- Sustainable Culture Initiatives: Design long-term programs that promote a high-performance mindset and foster deep-rooted organizational commitment..
- Strategic Analytics & Executive Advisory.
- People Analytics: Establish a data-driven approach to HR by providing advanced analytics and strategic reports to the executive team to support business planning..
- Policy Governance & Communication: Ensure all COE-related policies are clearly communicated and effectively adopted by various business units, providing expert guidance to senior leadership on complex people and organizational issues..
- QualificationsExperience: 15+ years in Human Resources, with a strong track record in leading COE functions.
- Industry Knowledge: Proven ability to manage HR strategies across diverse sectors, preferably in Energy (Oil) and Retail/Service (Non-oil)..
- Strategic Architecture: Expertise in designing scalable frameworks and policies that can be localized by HRBPs in different business units..
- Analytical Thinking: Strong capability in using data to measure the ROI of talent and culture initiatives..
ทักษะ:
Finance, Excel, Power point
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Service and process the foreign trade transaction for customers who come in contact with services in foreign trade. As well as providing initial guideline how to complete application, receive feedback or comment from customer in order to further improve the service.
- Verify the accuracy and completeness of the customer s application document and other support documents. Check the customer's credit limits against term & conditions provided by credit team, request for approval according to delegation of authority, pr ...
- Sign and deliver DL/C, endorse the Bill of Lading, and endorse Delivery Order, issues Shipping Guarantee.
- Receive the import bill/DLC bill and notify customer. As well as follow up customer bill acceptance and/or payment.
- Receive export document from customer and check for completeness of document, coordination with the back office to proceed to next step according to procedure.
- Follow up import bill payments from customers including DLC, pending payment export bill and interest (if any).
- Monitor forward contract settlement as per procedure by coordinating with related parties.
- Filing credit approval memo and related customer profile document.
- Bachelor's degree or preferable master s degree in business administration major in Finance & Banking, Marketing or any related fields.
- Minimum 1-2 years of Trade Finance related business, Welcome New Graduate.
- Strong Knowledge and understanding of the international trade products.
- Ability to adapt to various changes in the banking business.
- Have basic knowledge in credit product and approval process.
- Good written and spoken English. ( Toeic 650 score is a plus).
- Familiar with Excel, Power Point and World.
- Able to drive.
- Able to work outside office or travel occasionally.
- Able to work as replacement in other nearby location occasionally.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿25,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- อีกทั้งยังมีบริษัทในเครือ ดังนี้
- บริษัท ไว้ท์เครน แฮลท์โปรดักส์ จำกัด ปี2540 โรงงานผลิตอาหารเสริมโปรไบโอติก ต้นข้าวสาลีอ่อน แบรนด์ เดลี่กรีน จำหน่ายในประเทศ และส่งออก
- บริษัท เฟิร์ส ออร์แกนิก ฟาร์ม จำกัด ปี2546 โรงงานผลิตปุ๋ยชีวภาพ สารปรับปรุงดิน อาหารเสริมพืชชีวภาพ แบรนด์ พลูโต
- ไร่เดลี่กรีน ออร์แกนิก (Daily Green WNK Organic Farm) อำเภอวังน้ำเขียว จังหวัดนครราชสีมา ปี2557.
- โทรศัพท์นำเสนอสินค้า/บริการของบริษัทให้กับลูกค้า ตามรายชื่อลูกค้าที่บริษัทจัดเตรียมให้ (Sales Online).
- ให้ข้อมูลสินค้า โปรโมชั่น เงื่อนไขการขาย และตอบข้อซักถามของลูกค้าอย่างถูกต้อง.
- ปิดการขายและบันทึกข้อมูลการขายลงในระบบ (CRM / ERP).
- ติดตามผลการขาย การชำระเงิน และประสานงานกับฝ่ายที่เกี่ยวข้อง.
- ดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้าเก่า และกระตุ้นยอดขายซ้ำ.
- รับข้อร้องเรียนหรือข้อเสนอแนะจากลูกค้า และรายงานต่อหัวหน้างาน.
- จัดทำรายงานยอดขายประจำวัน/สัปดาห์/เดือน.
- ทำ Content ช่วยขาย สื่อต่างๆ ได้แก่ Lazada/Shopee/Tiktok/FB/IG/Line.
- ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
- วุฒิการศึกษา ม.6 / ปวช. / ปวส. / ปริญญาตรี ทุกสาขา.
- มีประสบการณ์ด้าน Sales Online / Sales / Telesales / Call Center จะพิจารณาเป็นพิเศษ.
- สามารถลงมือปฏิบัติงานเอง และคุมทีมงานได้.
- มีประสบการณ์ในตำแหน่งไม่น้อยกว่า 1-3 ปีขึ้นไป.
- สามารถทำ Content ช่วยขาย สื่อต่างๆ ได้แก่ Lazada/Shopee/Tiktok/FB/IG/Line ได้.
- ใช้โปรแกรม Microsoft office และการทำ presentation นำเสนอได้เป็นอย่างดี.
- มีใจรักงานขาย มีความอดทน และสามารถทำงานภายใต้แรงกดดันได้.
- มีประสบการณ์ด้านการขายหรือการตลาด สินค้าสัตว์น้ำ- สินค้าเกษตร จะพิจารณาเป็นพิเศษ.
- เริ่มงานได้ทันที จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Able to work as a shift, Good Communication Skills, Service-Minded, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿22,000, มีค่าคอมมิชชั่น
- สถานที่ทำงาน: ลาดพร้าว 87 แยก 25.
- เงินเดือน: 18,000 - 22,000 (ขึ้นกับประสบการณ์และความสามารถ).
- ภาษา: ภาษาไทย (ฟัง พูด อ่าน เขียน ได้คล่อง), ภาษาอังกฤษ (ฟัง พูด อ่าน เขียน ได้เบื้องต้น).
- เวลาทำงาน: ช่วงเรียนรู้งาน วันจันทร์-เสาร์ 09.00 - 18.00 น., ช่วงเข้ากะ กะละ 12 ชั่วโมง 4 วัน/สัปดาห์.
- ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
- Support 80% / Follow-up & Upsell 20%.
- ความรับผิดชอบหลัก (Key Responsibilities).
- Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
- Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
- Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
- CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
- Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
- Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
- Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
- Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
- Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
- Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
- Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
- Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
- Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
- หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
- Education: ปริญญาตรีทุกสาขา.
- ประกันสังคม.
- โบนัสประจำปี (ตามผลประกอบการบริษัท).
- งานเลี้ยงสังสรรค์ประจำปี.
- ค่ากะ.
- Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
- Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Linux, UNIX, System Administration
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in a technical field or equivalent practical experience.
- 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
- 5 years of experience managing technical, vendor, agreement management, or delivery teams.
- Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
- Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
- Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
- Experience with initiating and executing initiatives in a global environment.
- Ability to lead and improve Environmental Health and Safety initiatives.
- Excellent performance with data gathering, analysis and presentation skills.
- Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
- Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
- In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans. The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
- Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.
- Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
- Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in a technical field, or equivalent practical experience.
- 2 years of experience in program management.
- Experience in driving the new product introduction (NPI) programs and process improvement initiatives.
- 2 years of experience managing cross-functional or cross-team projects.
- Experience with server hall infrastructure (e.g., server racks, server machines, networking switches, fiber management, etc.).
- Experience with electrical infrastructure (e.g., electrical switchyard, transformers, HV/MV transmission and distribution, etc.), or mechanical infrastructure (e.g., cooling towers, chillers, gensets, MCUs, etc.).
- Ability to build strong relationships, manage multiple concurrent projects, and lead various, global, cross-functional teams.
- Ability to adapt, thrive in ambiguous environments and create scalable process order to drive results.
- Ability to travel domestically and internationally up to 15% of the time.
- A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
- Our goal is to build a Google that looks like the world around us and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
- The Data Center Operations (DCOps) organizations mission is to deploy, operate, and maintain a scalable and secure global Google Data center infrastructure safely, reliably, and efficiently, 24x7.
- In this role, you will lead the operational readiness strategy for Google's newest data center technical infrastructure. You will act as the vital bridge between product development and field execution, ensuring all new releases are designed, built, and deployed with operability, safety, and scale in mind.
- You will partner with data center infrastructure engineering, supply chain, manufacturing, and experts globally to drive the execution of operations and maintenance strategies for all product deployments.
- Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Represent the Data Center operations cross-function for new product development (NPI) programs that result in the launch and deployment of complex technical infrastructure.
- Ensure alignment of product and business goals by developing and driving program plans and coordinate activities within the established program timelines and budgets.
- Work closely with subject matter experts and point of contacts (POC) internal as well as external to the reporting organization. Highlight dynamic issues and manage the activities of internal and external resources in the planning and execution of programs.
- Be responsible for overall coordination of the Data Center Operations Product team, their activities and day to day management of the program and progress on appropriate cadence.
- Develop and execute risk management plans and communications plans.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Express, Compliance, Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead and oversee daily sorting center operations including inbound, sorting, and outbound processes to ensure parcels are processed accurately and dispatched on time.
- Manage and develop frontline operational teams, including shift leaders and operators, to maintain high productivity and operational discipline.
- Monitor key operational KPIs such as throughput, on-time dispatch, sorting accuracy, and backlog, and drive actions to improve performance.
- Identify operational bottlenecks and lead process improvement initiatives to enhance sorting efficiency and reduce operational costs.
- Collaborate with Linehaul, Last Mile, Network Planning, and other cross-functional teams to ensure seamless parcel flow across the logistics network.
- Lead peak planning and capacity management to support high parcel volume growth during campaigns and peak seasons.
- Drive operational excellence through SOP standardization, performance tracking, and continuous improvement initiatives.
- Ensure compliance with safety standards, operational policies, and risk management practices.
- Requirements: Bachelor s degree in Logistics, Supply Chain, Industrial Engineering, Business, or related fields.
- 5+ years of experience in logistics, warehouse, fulfillment, or high-volume operations.
- Proven experience managing large operational teams in fast-paced environments.
- Strong analytical and problem-solving skills with experience in operational performance management.
- Ability to lead process improvements and operational transformation initiatives.
- Strong leadership, stakeholder management, and communication skills.
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Accounting, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Act as internal consultant to support strategy development and lead execution of key strategic projects.
- Take ownership of new partnership development, identify, develop and execute plan to align with company strategy.
- Work with head of department to plan and allocate partnership budget across channels.
- Develops and maintains productive working relationships with team members.
- Tracking business performance and create monthly summary report.
- Bachelor s degree in finance, Accounting, Business, IT, Engineer or any related field.
- At least 4 years experience in Business development, Strategic Planning, Financial Planning or related field.
- Experience in consultancy companies Big4 is a plus.
- Customer orientation, self-driven, strong negotiation skills and excellent interpersonal.
- Creative problem solver.
- High proficiency with Microsoft Excel, PowerPoint, understanding of financial.
- report is a plus.
- Location: True Digital Park, Punnawithi.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Contracts, Compliance, Quality Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and supervise daily contact center operations (calls, emails, chat channels).
- Ensure service levels, response times, and KPIs are met.
- Develop and implement operational procedures and workflows.
- Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
- Order and control small assets (PC/monitors) and amenities for the center.
- Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
- Submit Overtime and monthly bonus file to Allegiance.
- Team Leadership.
- Recruit, train, coach, and develop contact center Team Leaders and agents.
- Conduct Monthly and annual performance reviews and provide constructive feedback.
- Foster a positive, motivated, and customer-focused work environment.
- Coordinate animation (monthly events) with Team Leader and Director.
- Handle escalated customer complaints and complex cases.
- Performance & Quality Management.
- Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
- Prepare operational reports and present performance insights to senior management.
- Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
- Identify training needs and organize coaching sessions.
- Compliance & Process Improvement.
- Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
- Bachelor s degree in Business Administration, Management, or related field.
- 5+ years experience in customer service/contact center operations.
- Minimum 2-3 years in a leadership or managerial role.
- Strong knowledge of contact center KPIs and workforce management.
- Fluency in Thai (both spoken and written).
- Skills & Competencies.
- Strong leadership and people management skills.
- Excellent communication and conflict-resolution abilities.
- Analytical and problem-solving mindset.
- Experience with CRM and contact center systems.
- Ability to work in a fast-paced, performance-driven environment.
- Customer-centric approach.
- Preferred Qualifications.
- Experience managing multi-channel or omnichannel contact centers.
- Knowledge of quality assurance frameworks.
- Experience with workforce management tools and reporting dashboards.
ทักษะ:
Linux, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Deployment, Rack installation and server provisioning.
- Diagnose and resolve hardware issues across enterprise-scale server environments.
- Monitor fleet health and identify trending problems.
- Serve as a technical liaison for internal teams.
- Network Cabling (Managing fiber optic and copper installations).
- Troubleshooting network issues.
- About AWS
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS?
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Inclusive Team Culture
- Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
- Mentorship & Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- BASIC QUALIFICATIONS.
- Able to communicate in English.
- Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations.
- Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations.
- Able to communicate in English.
- Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations.
- Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations
- PREFERRED QUALIFICATIONS.
- Familiar with Linux operating system.
- Experience of server operation system level development, familiar with server hardware components and basic troubleshooting.
- Experience of Networking setup and configuration.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead and manage medium-complexity projects within business units, ensuring successful delivery from initiation through financial close-out.
- Develop comprehensive work plans, schedules, and resource estimates while conducting thorough risk analysis and monitoring.
- Provide technical and analytical guidance to project teams while maintaining quality standards.
- Coordinate with stakeholders to analyze and document requirements, ensuring alignment with organizational goals.
- Monitor project progress, control budgets, and manage vendor deliverables when applicable.
- Proven track record in technical project management with demonstrated expertise in planning and execution.
- Strong technical knowledge combined with excellent analytical and problem-solving capabilities.
- Experience in developing detailed project documentation and maintaining quality standards.
- Ability to effectively communicate with diverse stakeholders and lead cross-functional teams.
- Proficiency in risk management and budget control within technical projects.
- Opportunity to lead significant technical projects that drive business impact.
- Professional growth through exposure to diverse technical challenges.
- Autonomous environment that values your expertise and decision-making.
- Collaborative culture that promotes knowledge sharing and innovation.
- Career advancement opportunities in technical project management.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 36 billion global revenue
- 13% organic growth
- 150 000+ employees in 100+ countries
- 1 on the Global 100 World s most sustainable corporations.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Compliance, Mechanical Engineering, AutoCAD, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Preparing, scheduling, coordinating and monitoring the assigned engineering projects.
- Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
- Interacting daily with the clients to interpret their needs and requirements and representing them in the field.
- Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
- Bachelor s Degree in Electrical or Mechanical Engineering.
- Engineering license is a must.
- Minimum 5 years work experience in Project Planning electrical system or fuel system experience in building,data center or oil and gas project.
- Excellent computer literacy and knowledge of design and visualization software.
- With strong interpersonal skills in maintaining client relationship.
- Good command of English communication.
- Must be a good team player and possess self-motivated driven working style.
- Excellent knowledge of design and visualisations software such as AutoCAD.
- Requisition Number: 217161 Job Function: Engineering
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, and facility management.
- Provide operational readings and key performance indicators to make sure uptime is maintained.
- About AWS
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS?
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Inclusive Team Culture
- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship & Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- BASIC QUALIFICATIONS.
- Technical College Degree or Qualified Technical Diploma.
- Experience in mission critical environment with 5+ years of relevant work experience.
- An excellent understanding of the electrical and mechanical systems used in a data center, manufacturing or semiconductor environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- PREFERRED QUALIFICATIONS.
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
- Proficient in technical verbal and written communication skills.
- Data Center or facility experience is a plus advantage.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Compliance, DevOps, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage software releases across QA Load Test Stage Production environments.
- Execute and support OTA firmware releases.
- Launch and maintain mobile app releases to App Store and Google Play.
- Work with agile teams to build, test, and maintain CI/CD pipeline components.
- Support product NPI onboarding and participate in early sprint planning.
- Cloud Operations Platform SupportAdminister and troubleshoot Microsoft Azure environments.
- Perform L1.5-L2 support activities including monitoring, deployments, rollbacks, and platform health checks.
- Manage migrations across platforms or service providers.
- Ensure proactive performance monitoring and SLA compliance.
- Maintain system documentation, runbooks, and operational best practices.
- Monitoring, Alerting Incident ManagementCreate and manage monitoring/alerting systems for cloud and connected device platforms.
- Lead and support 24x7 major incident management, including on-call support.
- Own end-to-end incident resolution from ticket creation to closure.
- Implement corrective actions to mitigate operational and security risks.
- Conduct periodic user access/security audits.
- Cross-functional CollaborationWork closely with Engineering, Security, and other teams to evangelize Ops best practices.
- Participate in technical bridge calls and RCA sessions.
- Manage UI views for license consumption and performance analytics.
- Gather usage metrics and report insights to stakeholders.
- Required3-5 years of experience in Microsoft Azure cloud systems support.
- Hands-on experience with Azure DevOps tools and pipelines.
- VMs, Storage, Event Hub, Service Fabric Cluster, AKS.
- IoT Hub, Cosmos DB, SQL Server.
- Databricks, Key Vault, Data Lake.
- Experience in CI/CD tools (Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, GitHub, Ansible).
- Familiarity with IoT concepts: telemetry ingestion, processing, data storage, reporting.
- Knowledge of container orchestration (Kubernetes).
- Ability to script with PowerShell and Python.
- Understanding of SQL vs NoSQL databases and operational maintenance.
- Knowledge of monitoring/logging systems (Log Analytics, Splunk, ELK, Prometheus, Nagios, Zabbix).
- Strong analytical thinking and proactive troubleshooting mindset.
- Excellent communication skills in English (written verbal).
- PreferredMicrosoft Azure Fundamentals certification (AZ-900) or Degree in CS / Information Systems.
- Experience managing mobile app releases (App Store / Play Store).
- Experience with connected device platforms (IoT environments).
- About NTT DATA
- NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
- Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
- NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
ทักษะ:
Bahasa Indonesia, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree.
- Previous experience in a customer service, call center, or hospitality role is highly preferred.
- Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using computer systems and navigating multiple applications simultaneously.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A positive and patient attitude with a genuine desire to help people.
- Flexibility to work in shifts, including evenings, weekends, and public holidays.
- What We Offer Competitive salary and performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Health and wellness benefits.
- A diverse and inclusive work environment with opportunities for career advancement.
- Modern and comfortable office space.
- Fun and engaging team activities.
- The Role
- As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
- Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
- Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
- Provide accurate and detailed information about services, amenities, and policies.
- Process new reservations and cancellations, ensuring all details are correctly entered into the system.
- Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
- Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
- Maintain a high level of product and procedural knowledge.
ประสบการณ์:
9 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
- 9 years of experience in operations management and facilities management.
- Experience in critical facility operation management.
- Ability to communicate in English fluently to work with local and other internal stakeholders.
- Experience working in data center environments, including building and operating infrastructure.
- Experience with initiating and executing initiatives in a global environment.
- Ability to perform operational assessment and risk analysis of third-party sites.
- Ability to forecast resource requirements in a data-motivated way.
- Excellent problem-solving skills.
- Passion for operations and people management.
- As a Data Center Technical Operations Manager, you will be involved in nearly every aspect of colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, hardware operations, network infrastructure and third-party data center vendors and operators with a focus on operability, maintainability and reliability. You will represent the operations organization, and will be responsible to ensure operability, maintainability and reliability are critical criteria for Google assets.
- You will provide occasional on-call support to the global third-party data center operation, support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies. You will manage documents and trend relevant Operations and Maintenance (O&M) data and contribute to Global program initiatives. You will oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to the global standard and perform operational assessment and risk analysis of third-party party co-location facility (COLO) sites, while also supporting the site selection process through operational and technical knowledge. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
- Own COLO facility operation within an area/region, with full accountability for this area tactically and strategically.
- Keep key stakeholders informed about current work and are able to discuss strategic decisions and directions with them while coordinating the planning of critical activities.
- Analyze and de-conflict regional COLO work notification and change requests to ensure successful completion of planned and reactive maintenance within COLO sites.
- Provide technical support for mini-cluster COLO sites within a region and act as liaison between the COLO provider and cross-functional teams and stakeholders.
- Respond to critical events and alarms in accordance with contractual obligations while providing technical expertise during incidents.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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