เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Excel, English

ประเภทงาน:

งานประจำ

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meetcustomer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult& special calls and solve other issues escalated by agents& follow up with various departments on problem solving or information sharing ifneeded.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuouscustomer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must HaveGraduated degree in marketing, business administration,economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to HaveGood presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Analytics.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Good Communication Skills

ประเภทงาน:

งานประจำ

• English / Thai Call Representative.
• วันที่ 19 กรกฎาคม 2568 ณ ธนาคารกรุงเทพ อาคารตรีทิพย์ ฝั่ง รปภ. (สายงาน PBC ) ชั้น 7.
• รายได้สูงสุด 23,500 ++ (รวมค่ากะ + เบี้ยขยัน) แนะนำและให้ข้อมูลกับลูกค้าทางโทรศัพท์เกี่ยวกับผลิตภัณฑ์และบริการต่างๆของธนาคาร.
• รับเรื่องการขอใช้บริการต่างๆของลูกค้า รวมทั้งรับข้อปัญหาต่างๆที่เกี่ยวข้องกับผลิตภัณฑ์และการบริการของธนาคารและดำเนินการติดตามแก้ไขปัญหา โดยต้องประสานงานกับหน่วยงานต่างๆที่เกี่ยวข้อง เช่น สาขาธนาคาร เป็นต้น - รับฟังข้อคิดเห็นและข้อร้องเรียนต่างๆของลูกค้าและนำเสนอต่อหัวหน้างาน รวมทั้ง ร่วมกันหาแนวทางปรับปรุงแก้ไขเพื่อให้ผู้บริหารพิจารณาแนวทางพัฒนาให้บริการของธนาคารต่อไป.
• ยินดีรับนักศึกษาจบใหม่ หรือมีประสบการณ์ตรงด้านการเป็น Call Center Agent (ทั้งไทย และ/หรือ ภาษาต่างประเทศ) หรือมีประสบการณ์ด้านงานบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
• สามารถปฏิบัติงานเป็นกะและแบบหมุนเวียนได้.
• มีทักษะการสื่อสารที่ดีและสามารถแก้ไขปัญหาต่างๆได้อย่างเหมาะสม.
• มีทักษะการใช้คอมพิวเตอร์ ไทย อังกฤษได้เป็นอย่างดี.
• ผู้สมัครชายต้องผ่านการเกณฑ์ทหารแล้ว.
• สถานที่ปฏิบัติงาน: สำนักงานพระราม 9/สีลม.
• สามารถสอบถามข้อมูลเพิ่มเติมได้ที่ คุณลัดดาวัลย์ 063-2128776.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Service-Minded, Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

• บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
• รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
• การศึกษาระดับปริญญาตรี.
• สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
• มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
• ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
• สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Management, Leadership Skill, Able to work as a shift, English, Thai

ประเภทงาน:

งานประจำ

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Monitor all data center systems including power, cooling, fire suppression, and physical security systems during the shift.
• Perform routine inspections and preventive maintenance of data center equipment to ensure optimal performance.
• Respond promptly to alerts, alarms, and incidents, escalating issues to higher-level technical teams or management as necessary.
• Maintain accurate logs and records of all operational activities, incidents, and maintenance tasks performed during the shift.
• Support the deployment, relocation, and removal of hardware and equipment in accordance with standard operating procedures.
• Ensure compliance with company policies, safety protocols, and regulatory requirements related to data center operations.
• Coordinate with cross-functional teams (network, facilities, security) to resolve operational issues efficiently.
• Assist in maintaining physical security and access control for the data center facility.
• Participate in shift handover meetings to ensure seamless transition and communication between shifts.
• Job QualificationsBachelor s degree in IT, Electrical, or related field preferred.
• Prior experience in data center operations or facility management is an advantage.
• Basic understanding of data center infrastructure components (power, cooling, fire safety, security).
• Ability to work in a 24/7 shift environment including nights, weekends, and holidays.
• Strong problem-solving skills and attention to detail.
• Ability to follow procedures and work independently or as part of a team.
• Physical ability to handle equipment and perform routine inspections.
• Fluent in English both written and verbal (Minimum 700 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ทักษะ:

Sales, Negotiation, Industry trends

ประเภทงาน:

งานประจำ

• Manage and motivate a team of Data Center Sales Specialists and Client Managers to achieve sales targets and business objectives.
• Develop and execute sales strategies aligned with organizational goals and market dynamics.
• Allocate sales territories and targets effectively, ensuring operational plans support continuous improvement.
• Mentor, coach, and provide technical and commercial guidance to the sales team to enhance their effectiveness.
• Oversee sales forecasting, pipeline management, and reporting accuracy.
• Identify and pursue new business opportunities within existing and new accounts.
• Collaborate closely with Client Managers and pre-sales teams to qualify and close complex data center deals.
• Build and maintain strong relationships with key decision-makers, partners, and ecosystem stakeholders.
• Develop account plans and go-to-market strategies in partnership with vendors and internal teams.
• Support negotiation and deal closure processes, ensuring alignment with client needs and company offerings.
• Maintain deep knowledge of data center technologies including servers, storage, networking, cloud solutions, and software-defined infrastructure.
• Address technical challenges during the sales cycle and articulate value propositions tailored to client business goals.
• Work with technical architects to design and present comprehensive data center solutions.
• Stay current on industry trends, competitive landscape, and pricing strategies.
• Analyze market conditions, competitive positioning, and customer requirements to inform sales strategies.
• Collaborate with marketing and engineering teams to develop technical collateral, white papers, and presentations.
• Represent the company at trade events and industry associations to promote products and solutions.
• Ensure CRM and sales tools are updated accurately to reflect pipeline and opportunity status.
• Job QualificationsProven track record of minimum 5 years in data center sales, preferably with experience managing sales teams.
• Strong expertise in data center infrastructure solutions including compute, storage, networking, cloud, and software-defined technologies.
• Demonstrated ability to develop and execute sales strategies and manage complex sales cycles.
• Excellent leadership, coaching, and interpersonal skills.
• Strong business acumen with the ability to understand and align solutions to client business objectives.
• Experience working with channel partners, system integrators, and ecosystem alliances.
• Ability to work collaboratively across internal teams and with external stakeholders.
• Proficient in sales methodologies, CRM systems, and sales reporting tools.
• Willingness to travel as needed within the assigned territory.
• Fluent in English both written and verbal (Minimum 700 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software i ...
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• Job Details.
• Job title Cluster Sales Center Executive Position Type Full Time Job ID 25079879 Additional Info Career area Sales & Marketing Location(s) Bangkok Marriott Marquis Queen s Park Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.

ทักษะ:

Compliance, AutoCAD

ประเภทงาน:

งานประจำ

• Assist in the design and development of mechanical systems including HVAC, Fire protection, and Hydraulic systems tailored for data center needs.
• Help plan and manage maintenance activities for mechanical systems, ensuring adherence to industry standards and operational efficiency.
• Maintain accurate records of mechanical system designs, maintenance activities, and compliance with safety regulations.
• Participate in site inspections to assess mechanical systems' condition and ensure compliance with design specifications.
• Assist in coordinating with third-party vendors for maintenance and upgrades, ensuring that all work meets established standards.
• Be available to respond to on-site incidents and assist senior engineers in troubleshooting mechanical failures.
• Engage in ongoing training and professional development opportunities to stay updated on the latest technologies in the data center industry.
• Bachelor s degree in mechanical engineering or a related field is required.
• At least 4 years of experience in mechanical engineering, preferably within a data center or critical environment.
• Basic understanding of HVAC systems, mechanical design principles, and relevant software tools (e.g., AutoCAD).
• Strong problem-solving abilities to identify issues and propose effective solutions.
• Good verbal and written communication skills for effective collaboration with team members and vendors.
• Ability to work well within a team environment while also being capable of taking initiative when necessary.
• Be able to travel to the provincial area.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ทักษะ:

Compliance, AutoCAD, Revit

ประเภทงาน:

งานประจำ

• Support the design and implementation of electrical distribution systems, including high voltage (HV), low voltage (LV) and DCIM or ECMS systems tailored for data center applications.
• Help coordinate and execute maintenance activities for electrical systems, ensuring compliance with industry standards and operational efficiency.
• Assist in diagnosing electrical issues and implementing solutions to minimize downtime and ensure continuous operation of critical systems.
• Maintain accurate records of electrical system configurations, maintenance schedules, and compliance with safety regulations.
• Work with third-party vendors and contractors to ensure that their work meets established standards and contractual obligations.
• Participate in emergency response efforts, providing support during incidents to restore normal operations as quickly as possible.
• Engage in ongoing training to stay updated on the latest technologies and best practices in electrical engineering within data centers.
• Job Qualifications.
• Bachelor s degree in electrical engineering or a related field is required.
• 3-4 years of experience in electrical engineering, preferably within a data center or similar critical environment. Internships or co-op experiences are beneficial.
• Basic knowledge of electrical systems, including transformers, switchgear, UPS systems, generators, DDC, PLC and relevant software tools (e.g., AutoCAD, Revit, ETAP).
• Familiarity with electrical safety protocols is essential.
• Strong problem-solving abilities to identify issues quickly and propose effective solutions.
• Good verbal and written communication skills for effective collaboration with team members and external partners.
• Ability to work effectively within a team-oriented environment while being proactive in taking on responsibilities.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ทักษะ:

Power BI

ประเภทงาน:

งานประจำ

• Project Portfolio Management: Oversee and track the execution of strategic projects across BIC and key business units, ensuring alignment with executive priorities.
• Executive Coordination: Engage with the top executives and other senior stakeholders as needed, preparing updates, key messages, and decision points while maintaining strict timelines and clarity.
• PMO + PM Hybrid Role: Take full ownership of project planning and execution tracking; support both the PMO governance function and project-level delivery, including mil ...
• Follow-Up and Accountability: Proactively follow up with internal teams (Analysts, BI Developers, Data Scientists, Data Engineers) and external departments (e.g., Commercial, Supply Chain, Operations, DC, Customer, etc.) as well as related stakeholders outside the team to ensure timely delivery.
• Cross-Functional Coordination: Act as a central coordination point between all involved parties - internal BIC teams, other corporate functions, and external partners - to drive alignment and follow-through.
• Meeting Management: Coordinate and facilitate cross-functional meetings, ensure pre-read readiness, document key discussions, and assign and monitor next steps.
• Presentation Development: Support the team in structuring and developing executive-level presentations and dashboards, ensuring they are clear, insightful, and professional.
• Urgent and Ad-Hoc Initiatives: Be available for last-minute requests and special assignments directly from senior executives, occasionally outside standard working hours.
• Process Improvement: Continuously evaluate and improve project tracking and governance frameworks to enhance visibility, accountability, and delivery speed.
• Stakeholder Engagement: Collaborate effectively with all levels of the organization, from analysts to senior directors and C-level leaders, including departments outside of BIC.
• Bachelor s degree in Business Administration, Project Management, or related field (Master s degree or PMP certification is a plus).
• 5+ years of experience in project or program management, preferably in retail, FMCG, or high-pressure corporate environments.
• Strong ability to drive cross-functional execution and follow-through.
• Exceptional communication and presentation skills; confident interacting with C-level executives.
• Detail-oriented with strong organizational and problem-solving skills.
• Familiarity with business intelligence, dashboard development, and KPIs is a plus.
• Experience in high dynamic environments with frequent changes in priorities.
• Strong proficiency in MS Office and project management tools (e.g., Smartsheet, Trello, Asana).
• Power BI development or familiarity is an advantage.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Excel

ประเภทงาน:

งานประจำ

• คิด วิเคราะห์ นำเสนอ และดำเนินการปรับปรุงการทำงานโดยการนำระบบ เทคโนโลยี หรือกระบวนการทำงานแบบ Automate มาใช้งาน.
• บริหาร ดูแล และจัดการระบบ Contact center เพื่อจัดการให้ระบบใช้งานได้อย่างมีประสิทธิภาพ และสอดคล้องกับการทำงานของธุรกิจ (Automatic call distributor (ACD), Computer Telephony Integration (CTI), การจัดการข้อมูลลูกค้า (Customer Profile), การบริหารจัดการ Skill, การโอนสายแบบ Exclusive Call /Hunting Call บนระบบ, Category Management, etc.).
• สนับสนุน ตรวจสอบ ดูแล แนะนำ และซ่อมบำรุงเบื้องต้น เพื่อให้ระบบ และอุปกรณ์ต่างๆอยู่ใน ...
• จัดทำ และวิเคราะห์ข้อมูล Customer Satisfaction ของลูกค้า และนำมาเพื่อการปรับปรุง แก้ไขการบริการของพนักงาน.
• ประสานงานกับหน่วยงานที่เกี่ยวข้อง (ICT, SBP, Vendor, etc.) และร่วมแก้ไขปัญหาการใช้งาน และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อให้ธุรกิจสามารถดำเนินการได้อย่างต่อเนื่องและมีประสิทธิภาพ.
• แนะนำวิธีใช้เครื่องมือในการวิเคราะห์ เพื่อให้ทีมงานสามารถใช้งานได้อย่างมีประสิทธิภาพและ เป็นมาตรฐานของระบบ เช่น รายงานยอดขาย, Order Status, ข้อมูล Inbound-Outbound, Excel file Data.
• บริหาร ดูแล และจัดการระบบ Knowledge Management ให้มีความถูกต้อง และเหมาะสมต่อการใช้งาน.
• การสนับสนุนข้อมูลเพื่อนำไปวิเคราะห์ Productivity ของหน่วยงาน และการสนับสนุนงานพัฒนาบุคลากรภายใน.
• อื่น ๆ ตามที่ได้รับมอบหมาย.

ทักษะ:

Legal, Compliance, Fast Learner, English

ประเภทงาน:

งานประจำ

• Feature interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?.
• You will ensure legal compliance and safety of content uploaded to our platform.
• You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
• You will improve the content management strategy for platforms.
• You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
• You are a fast learner and a good communicator and can speak, read and write fluently in English and Thai.
• Willing to work on shifts.
• You pay attention to detail and have a passion for maintaining a high standard of work.
• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• You have active usage and interest in short video platforms.
• Preferred Qualifications.
• You possess cultural sensitivity and understanding relating to global/ regional current affairs.
• Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
• Experience in a BPO / call center/customer service environment is a plus.

ทักษะ:

DevOps, Automation, Kubernetes

ประเภทงาน:

งานประจำ

• Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
• Team resources management.
• Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
• Design AWS Cloud solution architecture in response to the client s requirement.
• Define the scope of work & estimate mandays for cloud implementation.
• Managing cloud project delivery to meet the customer requirements timeline.
• Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
• Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
• Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
• Experience in leading cloud AWS implementation and delivery team.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
• Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
• Knowledge of OS administrative for both Windows and UNIX technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Knowledge of Kubernetes, Containers and CI/CD, DevOps.
• Experience with RDBMS designing and implementing over the Cloud.
• Prior experience with application development on the various development solutions as Java,.Net, Python etc.
• Experience in,.Net and/or Spring Framework and RESTful web services.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate, Prefer Professional level.

ทักษะ:

Accounts Receivable, Excel

ประเภทงาน:

งานประจำ

• ช่วยทีมตรวจสอบบัญชีตรวจสอบรายการในงบการเงินด้วยวิธีการต่าง ๆ รวมถึง.
• การจัดทำและส่งหนังสือยืนยันยอดบัญชีเงินฝากธนาคาร (Bank confirmation).
• การจัดทำและส่งหนังสือยืนยันยอดบัญชีลูกหนี้การค้า และเจ้าหนี้การค้า (Accounts receivable and payable confirmation).
• การกระทบยอดบัญชีแยกประเภทย่อย (Subledger agreement).
• การกระทบยอดบัญชีแยกประเภท (GL reconciliation).
• การทดสอบการคำนวนค่าเสื่อมราคาและค่าตัดจำหน่าย (Depreciation/amortization recalculation).
• การสังเกตการณ์ความมีตัวตนของสินค้าคงเหลือและสินทรัพย์ถาวร (Property, Plant and Equipment & inventory existent observation).
• การทดสอบการควบคุม (Test of Control (TOC)).
• ตรวจสอบและทดสอบความครบถ้วนของเอกสารที่เกี่ยวข้อง (Vouching supporting document).
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
• พัฒนากระบวนการทำงานต่าง ๆ สำหรับแผนกตรวจสอบบัญชี เพื่อการเพิ่มประสิทธิภาพและประสิทธิผลในการทำงานให้ดียิ่งขึ้น.
• วิเคราะห์ข้อมูลทางการเงินโดยใช้ EY Tools.
• เป็นผู้ช่วยในการทำงานที่เกี่ยวข้องกับกระบวนการตรวจสอบบัญชีตามที่ได้รับมอบหมายจากพนักงานอาวุโส และผู้จัดการ โดยส่งมอบงานที่มีคุณภาพดีให้แก่ทีมตรวจสอบบัญชี.
• มีส่วนร่วมในการพัฒนาการทำงานของแผนกตรวจสอบบัญชี เพื่อทำให้กระบวนการมีประสิทธิภาพมากยิ่งขึ้น.
• จบการศึกษาระดับปริญญาตรีทางด้านการบัญชี.
• พิจารณารับนักศึกษาจบใหม่จากทุกมหาวิทยาลัย.
• มีทักษะพื้นฐานในการใช้โปรแกรม Microsoft Excel (ทักษะขั้นสูงจะได้รับการพิจารณาเป็นพิเศษ).
• มีทักษะทางด้านภาษาอังกฤษที่ดี โดยเฉพาะอย่างยิ่งการอ่านและเขียน.
• มีความสามารถในการทำงานร่วมกันเป็นทีมได้ดี.
• มีทักษะการวางแผนและจัดลำดับความสำคัญ.
• สามารถปรับตัวเข้ากับสภาพแวดล้อมใหม่ ๆ ได้ดี.
• เรียนรู้เร็วและมีทัศนคติเชิงบวก.
• มีความคิดริเริ่มสร้างสรรค์.
• เชิญร่วมเป็นส่วนหนึ่งของทีม COE ของเรา แล้วเริ่มต้นการเดินทางที่เต็มไปด้วยคุณค่ากับ EY Office Limited ที่ซึ่งคุณจะได้มีส่วนร่วมอย่างมีความหมายต่อการเพิ่มประสิทธิภาพและความสำเร็จไปด้วยกัน.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to foll ...
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

ประเภทงาน:

งานประจำ

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. .
• Why Join Us.
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our ...
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. .
• Diversity & Inclusion .
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. .
• Trust & Safety.
• TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. .
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. .
• Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder. Our Content Moderators review videos in continuous succession during each shift. What will I be doing? - You will ensure legal compliance and safety of content uploaded to our platform. - You are responsible for the development, improvement, and maintenance of standards for the security of our online communities. - You will improve the content management strategy for short video platforms. - You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
• You are a fast learner and a good communicator and can speak, read and write fluently in English, Thai, and Burmese.
• Willing to work on shifts.
• You pay attention to detail and have a passion for maintaining a high standard of work.
• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Looking for an Burmese Speaker who is currently in Thailand on a Spouse Visa.
• You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
• You have active usage and interest in short video platforms.
• Experience in a BPO / call center/customer service environment is a plus.

ประเภทงาน:

งานประจำ

• Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for o ...
• We are looking for people who can help us help our clients do cool stuff. Those things many masses call buzz words, until they tectonically shift their lives.
• At Accenture we aren t just talking about shaping the future, we are there, defining it. The Metaverse is here, and it has every C-Level executive scratching their heads on what to do with it. We are at the forefront with our clients, and we want you to join us there!.
• At Accenture we have been driving our client s agenda s and businesses around the areas of the Metaverse Continuum for years. Most notable, around themes such as digital assets, virtual worlds and digital twins.
• As a Metaverse (Senior) Manager, you will apply strategy development, value architecting and operating model design skills to make bold decisions on priority C-Suite issues at the intersection of business, technology, and operations such as metaverse. You are also expected to lead consulting engagements, thought leadership and project teams as well as play a key role in business development and metaverse community building activities.
• Shape and lead metaverse consulting thought leadership, engagements and project teams serving as a key interface and trusted advisor to our senior level clients.
• Engage with senior business leaders to define and shape what metaverse means for their business and where and how they should act.
• Lead workstreams as part of strategic transformation programs and be responsible for rigorous data driven insights, to identify and validate value creation opportunities for our clients.
• Work within project teams to ideate, develop and design compelling business strategies and transformation solutions around metaverse.
• Develop cohesive conclusions from detailed analysis and present innovative and action-oriented findings to our senior level clients- Coaching and mentoring junior members of the team with a people-first mindset.
• Drive Accenture metaverse community development activity to help us further expand our footprint in this exciting space.
• Elevate our brand and presence in the marketplace (e.g. conference participation, thought leadership, offering development, acquiring future talent etc.).
• Minimum of 3 years experience in at least one metaverse related domain (e.g. blockchain, token economies, digital assets, extended reality, digital communities etc.).
• A minimum of three years experience in B2C, retail, travel, or financial services sector(s).
• You understand the metaverse ecosystem and the different platforms within in it; you understand the role each has to play.
• 5+ years experience leveraging emerging technologies to design, strategize and/or large-scale transformations e.g., in a customer experience, product (design), delivery, strategy, management or similar role.
• Proven track record in client relationship development and stakeholder management.
• First class written and verbal communication skills; ability to articulate complex problems and solutions in a simple, logical and impactful manner.
• Exceptional analytical and problem-solving ability.
• Fluent business English required.
• Business fluency in Thai or Chinese is desired.
• Flexibility to accommodate client travel requirements.
• You are willing to work and relocate to Singapore, Bangkok or Kuala Lumpur.
• About Accenture.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประเภทงาน:

งานประจำ

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Secure Power s solution business growth, profitability, Data Centre segment activities and overall project portfolio.
• Taking leadership role for presales and post sales activities in Large Data Center projects for architecture design, engineering, deployment and operation of M&E system, including the whole life cycle design, build and operation phases.
• Strong people leadership qualities in managing large team >20 staff include team leaders across different function Tendering, Solution Engineering, Project Management a ...
• Building an effective organization and developing a roadmap to ensure the right competence level at all stages of the Data Centre lifecycle that is in line with the Secure Power Business.
• Being a recognized industry expert in the Data Centre industry, and with a strong understanding of the dynamics of how the Data Centre evolution, with a strong appreciation of Data Centre design and concepts for the infrastructure layer of the Data Centre.
• Ensuring the proper running, governance and deployment of Schneider Electric GCP Customer Project Process (CPP), Safety procedure and Solution Business Risk Policy at all times.
• Responsabilities.
• Ensure strong collaboration between Cluster Application Centre teams and key stakeholders from Countries, Zones, Regions, Segments, Businesses, Global Solution, Global Strategic and Targeted Customers teams.
• Manage Tender, Engineering, Project Management team and activities to address the business and meet Key performance objectives.
• Monitor, control, drive and report the performance of Customer project business within defined geographical perimeter and technology.
• Lead the Data Centre Projects country cadence calls to define action plan to win projects according to key opportunities identified by the sales team and follow-up of the action plan.
• Leverage the GCP regional competencies and local application Centre services capability. Understand the Zone/Country set up, on the ground capability, identify potential gaps and recovery actions.
• Qualify and Prioritize Opportunity to Facilitate Resource Planning. Assess the project timeline in view of resources planning.
• Engage with large customers using solution and consultative selling method to support the Sales team during presales phase in fostering customer relationship intimacy.
• Based on deep market understanding and technology trends, anticipate business changes and their impacts on SPAC organization. Based on BUs, Segment and FOs business strategy, adapt the technical offers with possible innovation.
• Master solution business risks and opportunities in order to identify risk, coverage and mitigation plan during both tendering and project execution.
• Lead and support implementation GCP Customer Project Process changes. Ensuring ongoing proper running and governance of CPP within the cluster perimeter.
• Taking part of regional opportunity and project review.
• Structure, build, develop, train and motivate team members, optimizing resources to drive performance management.
• QualificationsBachelor s Degree in Engineering (Mechanical or Electrical),.
• Masters in Business Administration will be bonus.
• Relevant Professional qualifications (i.e. in the fields of Data Centre, Mechanical & Electrical design, Project Management etc ).
• Uptime or similar industry certification in Data Centre Application.
• 12+ years in Data Centre Segment or critical related Industry of which at least 6+ years in people management role.
• Fluent in English.
• Occasional travel within a year.
• Primary Location: TH-Bangkok.
• Schedule: Full-time Unposting Date: Ongoing