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ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Excel, English, French
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead, coach, and support a team of RMS Support Specialists to ensure high performance and engagement.
- Act as a super user of all RMS used within Accor, providing expert level functional and technical support.
- Serve as escalation point for complex system, data, or integration issues.
- Ensure stability, efficiency, and optimal usage of RMS across supported hotels and regions.
- Drive continuous improvement of support processes, documentation, and system efficiencies.
- Coordinate RMS related projects, enhancements, and new capability deployments.
- Ensure knowledge sharing, training, and upskilling within the team.
- Key output goals.
- High system availability and timely resolution of RMS incidents and requests.
- Consistent quality of support delivered to hotels and revenue teams.
- Train and develop team members, ensuring they have the skills and knowledge needed to excel in their roles.
- Clear and up to date RMS documentation and troubleshooting guides.
- Improved efficiency of support queues and processes.
- Successful deployment and adoption of new RMS installation, features and enhancements.
- Qualifications At least 4+ years experience in Revenue Management within hospitality.
- Super-user of Revenue Management Systems, with proven expertise in revenue management.
- Strong Working knowledge of PMS (property management systems), CRS (central reservation systems), Channel Management, and other hotel systems and onward distribution.
- Advanced knowledge of RMS, with strong CRS & PMS understanding.
- Strong leadership and people management skills.
- Excellent organizational and time management abilities.
- Strong analytical and problem solving skills.
- Ability to work autonomously in high pressure environments.
- Excellent verbal and written communication skills.
- Fluent in English; additional languages (French, Spanish, Portuguese, etc.) a plus.
- Passion for supporting hotels and driving revenue performance through systems.
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿25,000, สามารถต่อรองได้
- Handle incoming customer requests in a friendly, empathic and effective manner.
- Manage and execute projects and administrative tasks, fast, reliable, and with attention to.
- detail.
- Successfully and independently with little guidance coordinate and complete projects.
- involving internal team members and external counterparts. (suppliers, partners, customers).
- At least Bachelor s degree in any fields.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai, Chinese is a big plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift..
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
ทักษะ:
Accounting, Oracle, Financial Reporting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
- Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
- Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
- Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
- Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
- Perform ad hoc assignment.
- Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
- Minimum 2 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
- Banking business.
- Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
- Good knowledge of banking services and interested in financial services and technology environments.
- Talent Acquisition Department Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LinkedIn: Krungsri.
- LINE: Krungsri Career.
ทักษะ:
Accounting, Oracle, Financial Reporting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
- Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
- Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
- Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
- Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
- Perform ad hoc assignment.
- Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- People Development - develop and improve skills, knowledge and expertise of Coachs Team member by providing them with training and arranging knowledge testing in order to improve SSC productivity and effectiveness.
- Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
- Minimum 10 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
- Banking business.
- Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
- Good knowledge of banking services and interested in financial services and technology environments.
- At least 5 years of experience in managing team.
- Talent Acquisition Department Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LinkedIn: Krungsri.
- LINE: Krungsri Career.
ทักษะ:
Accounting, Oracle, Financial Reporting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
- Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
- Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
- Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
- Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
- Perform ad hoc assignment.
- Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- People Development - develop and improve skills, knowledge and expertise of Coachs Team member by providing them with training and arranging knowledge testing in order to improve SSC productivity and effectiveness.
- Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
- Minimum 10 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
- Banking business.
- Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
- Good knowledge of banking services and interested in financial services and technology environments.
- At least 5 years of experience in managing team.
- Talent Acquisition Department Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LinkedIn: Krungsri.
- LINE: Krungsri Career.
ทักษะ:
Finance, Excel, Power point, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Service and process the foreign trade transaction for customers who come in contact with services in foreign trade. As well as providing initial guideline how to complete application, receive feedback or comment from customer in order to further improve the service.
- Verify the accuracy and completeness of the customer s application document and other support documents. Check the customer's credit limits against term & conditions provided by credit team, request for approval according to delegation of authority, pr ...
- Sign and deliver DL/C, endorse the Bill of Lading, and endorse Delivery Order, issues Shipping Guarantee.
- Receive the import bill/DLC bill and notify customer. As well as follow up customer bill acceptance and/or payment.
- Receive export document from customer and check for completeness of document, coordination with the back office to proceed to next step according to procedure.
- Follow up import bill payments from customers including DLC, pending payment export bill and interest (if any).
- Monitor forward contract settlement as per procedure by coordinating with related parties.
- Filing credit approval memo and related customer profile document.
- Bachelor's degree or preferable master s degree in business administration major in Finance & Banking, Marketing or any related fields.
- Minimum 1-2 years of Trade Finance related business, Welcome New Graduate.
- Strong Knowledge and understanding of the international trade products.
- Ability to adapt to various changes in the banking business.
- Have basic knowledge in credit product and approval process.
- Good written and spoken English.
- Familiar with Excel, Power Point and World.
- Able to drive.
- Able to work outside office or travel occasionally.
- Able to work as replacement in other nearby location occasionally.
- FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
- 5 years of experience in managing warehousing and supply chain operations.
- 5 years of experience working with, supervising, and managing third-party logistics relationships.
- Master's degree in Business Administration, or a related field.
- 5 years of experience analyzing data and generating business insights to guide business decisions.
- Experience with Data Center logistics or Warehouse operations.
- Ability to work independently and as part of a cross-functional team.
- Ability to apply structured thinking and logic to work and provide solutions to issues.
- A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you ll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
- In this role, you will be the leader of how Google enhances daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for the Google Cloud Logistics, evaluate operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements.
- The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Own the day-to-day logistics operations management of multiple data center locations.
- Create, lead, and support cross-functional company initiatives/projects.
- Manage Third-party logistics partners with associates on their teams dedicated to our account. Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements. Drive alignment and prioritization of initiatives in a fluid environment.
- Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.
- Recognize improvement opportunities to the cost or quality of services to be provided. Prepare documented business case, present the business case to the peers and management for approval, and provide ongoing project management.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ทักษะ:
Budgeting, Compliance, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
฿80,000 - ฿100,000, สามารถต่อรองได้
- Develop and maintain the organization s Digital Strategy roadmap - covering IT system & infrastructure, Data management, and Application ecosystems, in alignment with the overall Corporate Strategy..
- Identify emerging technology trends and assess their potential impact or opportunity for the business.
- Collaborate with various business units to ensure digital transformation initiatives support their functional goals.
- Oversee digital partner and vendor alignment to ensure that external solutions comply with internal data standards, IT policies, and strategic roadmaps.
- Strategy Execution & Performance Monitoring.
- Track the progress of all initiatives within the CST, ensuring they meet defined milestones and KPIs.
- Develop dashboards and frameworks to monitor the "health" of the transformation portfolio.
- Facilitate strategic prioritization of digital initiatives to ensure limited resources (budget/talent) are allocated to projects with the highest business impact.
- Act as a project PMO to unblock issues and ensure cross-functional synergy.
- Financial Management & Budgetary Control.
- Serve as the central point for Budgeting (CAPEX/OPEX) within the CST department..
- Consolidate budget requests, track actual spending vs. plan, and perform Financial Forecasting.
- Prepare regular financial performance reports and variance analysis for executive management.
- Integrated Audit & Compliance Management.
- Act as the primary liaison for Internal and External Audits, covering IT infrastructure, applications, and data privacy to ensure professional and seamless examination processes.
- Maintain a comprehensive Audit Issue Log, proactively tracking remediation status to ensure timely closure of findings across all digital domains.
- Coordinate with technical and data teams to ensure governance documentation and evidence are audit-ready and meet regulatory standards.
- Data, IT and Application Governance & Policy Oversight.
- Regularly update and communicate IT, Data, and Application policies to ensure they are not only compliant but also optimized for current technology and business needs.
- Act as a consultant to business users, advising on how to align business goals with governance frameworks to achieve the best balance between compliance and speed-to-market.
- Establish and monitor governance frameworks to ensure data management and technology operations adhere to company standards and industry best practices
- Education: Bachelor s or Master s degree in Computer Science, Information Technology, Business Administration, or a related field..
- Experience: 5-8 years of experience in IT Strategy, Management Consulting, IT Audit, or Project Management Office (PMO)...
ทักษะ:
Sales, Social media, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide consultation to clients regarding office spaces, seminar rooms, and related services.
- Conduct site tours for clients and follow up throughout the sales process until closing.
- Ensure customer satisfaction and maintain strong client relationships.
- Analyze and develop marketing strategies to enhance sales performance, including leveraging social media for promotion and sales opportunities.
- Coordinate with relevant departments to deliver seamless service to clients.
- Prepare sales reports and summaries.
- Monitor client needs and recommend service improvements.
- Perform other duties as assigned.
- Qualifications2-3 years of experience in sales, marketing, building management, seminar/event spaces, or hotel operations.
- Good English communication skills (speaking and reading).
- Basic knowledge of social media platforms such as Facebook, Instagram, and LINE OA to support sales and marketing activities.
- Strong interpersonal skills, a positive attitude, and professional appearance.
- Proficient in Microsoft Office.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿25,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- อีกทั้งยังมีบริษัทในเครือ ดังนี้
- บริษัท ไว้ท์เครน แฮลท์โปรดักส์ จำกัด ปี2540 โรงงานผลิตอาหารเสริมโปรไบโอติก ต้นข้าวสาลีอ่อน แบรนด์ เดลี่กรีน จำหน่ายในประเทศ และส่งออก
- บริษัท เฟิร์ส ออร์แกนิก ฟาร์ม จำกัด ปี2546 โรงงานผลิตปุ๋ยชีวภาพ สารปรับปรุงดิน อาหารเสริมพืชชีวภาพ แบรนด์ พลูโต
- ไร่เดลี่กรีน ออร์แกนิก (Daily Green WNK Organic Farm) อำเภอวังน้ำเขียว จังหวัดนครราชสีมา ปี2557.
- โทรศัพท์นำเสนอสินค้า/บริการของบริษัทให้กับลูกค้า ตามรายชื่อลูกค้าที่บริษัทจัดเตรียมให้ (Sales Online).
- ให้ข้อมูลสินค้า โปรโมชั่น เงื่อนไขการขาย และตอบข้อซักถามของลูกค้าอย่างถูกต้อง.
- ปิดการขายและบันทึกข้อมูลการขายลงในระบบ (CRM / ERP).
- ติดตามผลการขาย การชำระเงิน และประสานงานกับฝ่ายที่เกี่ยวข้อง.
- ดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้าเก่า และกระตุ้นยอดขายซ้ำ.
- รับข้อร้องเรียนหรือข้อเสนอแนะจากลูกค้า และรายงานต่อหัวหน้างาน.
- จัดทำรายงานยอดขายประจำวัน/สัปดาห์/เดือน.
- ทำ Content ช่วยขาย สื่อต่างๆ ได้แก่ Lazada/Shopee/Tiktok/FB/IG/Line.
- ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
- วุฒิการศึกษา ม.6 / ปวช. / ปวส. / ปริญญาตรี ทุกสาขา.
- มีประสบการณ์ด้าน Sales Online / Sales / Telesales / Call Center จะพิจารณาเป็นพิเศษ.
- สามารถลงมือปฏิบัติงานเอง และคุมทีมงานได้.
- มีประสบการณ์ในตำแหน่งไม่น้อยกว่า 1-3 ปีขึ้นไป.
- สามารถทำ Content ช่วยขาย สื่อต่างๆ ได้แก่ Lazada/Shopee/Tiktok/FB/IG/Line ได้.
- ใช้โปรแกรม Microsoft office และการทำ presentation นำเสนอได้เป็นอย่างดี.
- มีใจรักงานขาย มีความอดทน และสามารถทำงานภายใต้แรงกดดันได้.
- มีประสบการณ์ด้านการขายหรือการตลาด สินค้าสัตว์น้ำ- สินค้าเกษตร จะพิจารณาเป็นพิเศษ.
- เริ่มงานได้ทันที จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Able to work as a shift, Good Communication Skills, Service-Minded, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿22,000, มีค่าคอมมิชชั่น
- ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
- Support 80% / Follow-up & Upsell 20%.
- ความรับผิดชอบหลัก (Key Responsibilities).
- Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
- Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
- Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
- CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
- Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
- Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
- Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
- Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
- Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
- Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
- Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
- Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
- Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
- หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
- Education: ปริญญาตรีทุกสาขา.
- ประกันสังคม.
- โบนัสประจำปี (ตามผลประกอบการบริษัท).
- งานเลี้ยงสังสรรค์ประจำปี.
- ค่ากะ.
- Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
- Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Legal, Financial Analysis, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Direct and manage contract guard force to run daily data center operations.
- Handle site security incidents, escalations or any other security related issues.
- Provide after-hours on-call management support and participate in emergent, large scale event response when needed.
- Participate in re-occurring data center security audits and reviews.
- Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.
- Provides input on, and may develop security methodologies, policies and procedures.
- Write reports and communicate with management on the status of physical security operations.
- Oversee new security construction or retrofit projects.
- Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.
- Collaborate with other teams to protect AWS Data Center personnel, information and assets.
- A day in the life
- Mission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data.
- Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS?
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Inclusive Team Culture
- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship & Career Growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
- BASIC QUALIFICATIONS.
- 3+ year s experience managing contract security and physical security operation programs such as Access Control/Intrusion Detection and CCTV Surveillance systems.
- 3+ years in Project Management experience and creating process improvement procedure.
- Experience in managing vendors/vendor teams.
- PREFERRED QUALIFICATIONS.
- Bachelor s degree and or equivalent professional experience in corporate or government security environment.
- 3+ years experience creating and implementing emergency planning programs, physical security countermeasures.
- Excellent oral and written communication skills.
- Proficiency in both Thai and English language.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
ทักษะ:
SAP, Linux, Apache
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Acting as the key of Cloud technical aspect for the consulting team to provide the technical consulting to both internal and external customers.
- Design Cloud solution architecture in response to the client s requirement.
- Provide advisory consulting service to the client regarding the True IDC Consulting practices.
- Create Cloud technical requirements to the client s migration plan.
- Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies e.g. AWS, GCP.
- Experience in building multi-tier Service Oriented Architecture (SOA) applications.
- Experience in SAP Cloud Infrastructure in term of architecture & design in AWS, GCP public cloud.
- Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture toth e Cloud.
- Knowledge of Containerization administrative for both Windows and Linux technologies.
- Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
- Good in customer objective handling & Good in customer presentation skill.
- Nice to have.
- UNIX shell scripting.
- AWS Certified Solution Architect - Associate.
- GCP Certified Solution Architect - Associate.
ทักษะ:
Microsoft Office, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- จัดทำทะเบียนคู่ค้าให้เป็นปัจจุบันอยู่เสมอ.
- คัดเลือก ประเมิน จัดทำสัญญา และต่ออายุสัญญาคู่ค้าตามข้อกำหนด.
- บริการช่วยเหลือลูกค้า หรือผู้ติดต่อกับหน่วยงานสินไหม.
- พัฒนาคุณภาพการให้บริการสินไหมเพื่อให้ลูกค้าเกิดความพึงพอใจสูงสุด.
- Microsoft Office (Word/Excel/Powerpoint).
- Softskill.
- Service Mind.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Linux, UNIX, System Administration
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in a technical field or equivalent practical experience.
- 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
- 5 years of experience managing technical, vendor, agreement management, or delivery teams.
- Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
- Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
- Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
- Experience with initiating and executing initiatives in a global environment.
- Ability to lead and improve Environmental Health and Safety initiatives.
- Excellent performance with data gathering, analysis and presentation skills.
- Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
- Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
- In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans. The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
- Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.
- Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
- Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management, Compliance, Industrial Engineering
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
- 5 years of experience with managing Environmental Health and Safety Programs.
- Experience with Environmental and Safety Compliance.
- Ability to communicate in Thai fluently to support client relationship management in this region.
- Master's degree in Civil/Electrical/ Mechanical/Industrial Engineering, EHS, Architecture, Construction management, or related field.
- Certification from Board of Certified Safety Professionals, Thailand Safety and Health Officer Certifications, NEBOSH or equivalent agency.
- 15 years of construction or equivalent industry EHS related experience.
- Experience in a construction/high-tech environment.
- Knowledge of local EHS legislations around construction.
- Excellent communication, facilitation and problem solving skills.
- A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you ll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
- As an Environmental, Health, and Safety (EHS) Operations Program Manager, you will play a vital role in driving continuous improvement across Google's EHS operations in the APAC region. You will proactively identify, organize, and lead program activities and stakeholders to deliver impactful business, operational, and technical improvements. You will be responsible for scoping, phasing, and leading ambiguous cross-functional and cross-organizational challenges, ensuring alignment of stakeholders across various departments.
- The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
- Take ownership of the EHS programs for data center construction in Thailand and other areas in APAC.
- Work with developers and contractors to align the EHS values and expectations to deliver the projects. Ensure that PMCs and contractors provide quality services and issues are identified and corrected quickly.
- Responsible for identifying and mitigating environmental and safety risks at construction sites, and transition from design to construction to operational activities.
- Conduct assessments of existing EHS programs to ensure alignment with the regional strategy, including analyzing business risks and identifying, describing, and estimating efficiencies to be gained through established programs.
- Lead the development and ownership of the EHS program for construction oversight and data collection up until Operational/Facility Ready (FR) delivery.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Accounting, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Act as internal consultant to support strategy development and lead execution of key strategic projects.
- Take ownership of new partnership development, identify, develop and execute plan to align with company strategy.
- Work with head of department to plan and allocate partnership budget across channels.
- Develops and maintains productive working relationships with team members.
- Tracking business performance and create monthly summary report.
- Bachelor s degree in finance, Accounting, Business, IT, Engineer or any related field.
- At least 4 years experience in Business development, Strategic Planning, Financial Planning or related field.
- Experience in consultancy companies Big4 is a plus.
- Customer orientation, self-driven, strong negotiation skills and excellent interpersonal.
- Creative problem solver.
- High proficiency with Microsoft Excel, PowerPoint, understanding of financial.
- report is a plus.
- Location: True Digital Park, Punnawithi.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
AutoCAD, Visio, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for planning preventive maintenance schedules for the electrical system.
- Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
- 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
- 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
- To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
- Review PUE, cost saving energy and report.
- Measured Efficiency air system and record annual report.
- Responsible for implementing Electrical such as MU, TR, MDB, GEN, UPS, RECT, BATT, ATS.
- Bachelor degree of Engineering, Electrical engineering or related field.
- More than 5 years of experience in maintenance of electrical systems such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS: implement and support electrical systems in buildings or Data Centers.
- At least 1 years experience in designing electrical systems (such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS). implement, and support for electrical systems in building.
- Able to use the program AutoCAD, Visio.
- Able to work as a team and work in and standby on call on holiday.
- Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
- Proficiency in English communication is beneficial for both reading and writing.
- Work Location: TrueIDC - Bangna Site (KM26).
ทักษะ:
DevOps, Automation, Kubernetes
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
- Team resources management.
- Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
- Design AWS Cloud solution architecture in response to the client s requirement.
- Define the scope of work & estimate mandays for cloud implementation.
- Managing cloud project delivery to meet the customer requirements timeline.
- Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
- Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
- Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
- Experience in leading cloud AWS implementation and delivery team.
- Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
- Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
- Experience in building multi-tier Service Oriented Architecture (SOA) applications.
- Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
- Knowledge of OS administrative for both Windows and UNIX technologies.
- Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
- Knowledge of Kubernetes, Containers and CI/CD, DevOps.
- Experience with RDBMS designing and implementing over the Cloud.
- Prior experience with application development on the various development solutions as Java,.Net, Python etc.
- Experience in,.Net and/or Spring Framework and RESTful web services.
- UNIX shell scripting.
- AWS Certified Solution Architect - Associate, Prefer Professional level.
ทักษะ:
ISO 27001, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- รับผิดชอบการ Monitoring ควบคุมและจัดการระบบพื้นฐานเกี่ยวกับ ไฟฟ้า และระบบปรับอากาศ ระบบเครือข่าย เพื่อสนับสนุนการจัดการ.
- ตอบสนองความต้องการของลูกค้า และประสานงาน การติดตั้งและการแก้ไขปัญหาระบบของผู้บริการ (vendor) เพื่อให้ถูกต้องและสมบูรณ์ตามหลักปฎิบัติ.
- ควบคุมและประสานงานการบำรุงรักษาและการซ่อมแซม (Preventive Maintenance) ระบบพื้นฐานต่างๆ เครื่องกำเนิดไฟฟ้า Generator, เครื่องสำรองไฟฟ้า UPS, ระบบตู้ไฟฟ้า, ระบบปรับอากาศ และการติดตั้งอุปกรณ์ระบบเครือข่าย (Network) เป็นต้น.
- เป็น 1st level support & troubleshooting ของระบบ Facility ใน Data Center เช่น ระบบ Network, ระบบไฟฟ้า, ระบบปรับอากาศ เป็นต้น.
- จัดทำกระบวนการปฎิบัติงาน และคู่มือการทำงานในการดูแลระบบพื้นฐาน โดยอิงตามมาตราฐาน ISO หรือมาตรฐานอื่นที่เกี่ยวข้องกับการปฏิบัติงาน (เช่น ISO 20000 ด้านบริการ, ISO 27001 ด้านความปลอดภัย,ISO 50001 ด้านบริหารพลังงาน และอื่นๆ เช่น ISO22301, PCIDSS, TCOS) รวมทั้งรูปแบบใบบันทึก, รายงานต่าง ๆ.
- สรุปและรายงานผลสำหรับปัญหาวิกฤติใด ๆ ต่อหัวหน้าทีม รวมทั้ง การจัดทำรายงานสถิติ,รายงานวิเคราะห์แบบรายวัน, รายเดือน รายไตรมาส ด้วย.
- Bachelor s degree in electrical power, mechanic or related fields.
- Thai nationality, Male, Age 20 - 25 years old.
- Have basic technical knowledge in Data Center facilities (Electrical/Mechanical).
- Able to work under pressure.
- Able to work with a team.
- Fair communication in English.
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