เงื่อนไขการค้นหา

ทักษะ:

Compliance, Social media

ประเภทงาน:

งานประจำ

• Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
• Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
• Maximize consultation bookings to enhance customer engagement and loyalty.
• Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
• Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
• Represent the brand(s) at local events (store activations, PR events, masterclasses).
• ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
• Coach Beauty Advisors on makeup expertise and best practices.
• Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
• Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
• Handle customer objections and inquiries effectively and professionally.
• Manage Chat and Shop order processes.
• Stay updated on beauty trends, competition, and makeup innovations.
• Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
• ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
• Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
• Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
• Utilize online tools such as video consultations and chat applications.

ทักษะ:

Compliance, Finance, English

ประเภทงาน:

งานประจำ

• Coordinate with internal and external teams to organize plant visits/conferences/events.
• Manage and organize conferences, road shows, conference calls, and investor meetings both local and international.
• Organize any event/exhibition to present company financial information.
• Help prepare presentations and other communication materials for management, investors, analysts, and brokers.
• Help communicate to investors our company s business and direction.
• Develop and update investors database.
• Co-ordinate with compliance and share registrar team and help support IR-related events e.g. Annual General Meeting.
• Contact/support treasury department for annual credit review with credit rating agencies.
• Bachelor degree or Master degree in Business Administrative, Finance, Account, Economics, or other related fields.
• 0-3 years experiences in Investor Relations, Bank analyst, Securities Analyst, Corporate Communication.
• Good in communication skills, Analytical skills.
• Good in English language.
• Good in MS Office.
• Presentation skills.
• Be able to travel aboard.
• Team player.
• Proactively communicate with relevant teams.
• Good coordinator.
• Good relationship with relevant parties.
• Fast learning and able to work under pressure.
• Good attitude toward the Company.
• K. Premsuda.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

ทักษะ:

Labor law, Risk Management, Contracts, English

ประเภทงาน:

งานประจำ

• Advise senior leaders and HR Business Partners on Thai labor law, disciplinary actions, and ER risk management.
• Manage end-to-end labor dispute cases, including investigations, grievances, terminations, and litigation.
• Represent the company in labor court, labor offices, or administrative proceedings.
• Draft and maintain Working Rules, employment contracts, and HR policies in full compliance with labor laws.
• Lead ER crisis responses and provide immediate legal solutions to protect business continuity.
• Drive a proactive, high-trust employee relations strategy through open communication practices.
• Oversee Welfare Committee meetings and ensure compliant welfare and benefit practices.
• Conduct regular audits to identify and mitigate potential labor law risks.
• Bachelor s or Master s Degree in Law (LL.B. or LL.M. required).
• Lawyer s License is highly preferred.
• 10+ years experience in labor law, employee relations, or employment litigation.
• Strong expertise in Thai labor law and labor court procedures.
• Excellent negotiation, conflict resolution, and stakeholder management skills.
• Good in English for corporate communication and reporting.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Public Relations, Marketing Strategy, Social media, English

ประเภทงาน:

งานประจำ

• Work with the local leadership and Head of Marketing to shape media and communications strategy, plan editorial pipeline and carry out media engagement for BCG across the priority media channels for coverage in key publications.
• Focus on building relationships with local Thailand media and regional/international media based in Thailand.
• Identify key events and conferences in Thailand and SEA for our spokespersons to join, speak at and network.
• Identify key industry organizations our spokespersons should be members of, or that BCG should collaborate with for co-branded initiatives.
• Work with and provide counsel to the senior leadership team, based on the marketing strategy that is aligned with business priorities.
• Develop and manage bespoke client-focused engagements that showcase BCG s expertise and experience to the desired target audience.
• Take the lead in end-to-end event/webinar management, from agenda-setting to post-event follow-up, for priority BCG engagements.
• Create/coordinate high-quality print and electronic communications for BCG s clients (direct mail, web, brochures, etc.) and the public at large for country-specific and regional distribution. Draft and/or edit op-eds, articles, publications, social media posts, and other marketing documents when required.
• Liaise with translators, and review marketing documents (e.g. op-eds, articles, written interview responses) translated from English to Thai to ensure translation quality aligns with business standards and requirements.
• Take the lead in drafting and distributing a quarterly marketing newsletter tailored specifically for Bangkok, collaborating closely with the local leadership team to curate content relevant for each issue.
• Work with AP Marketing and global practice area marketing teams to amplify BCG SEA activities to the wider BCG community.
• Lead and coach marketing administrators and executive assistants who support event management for Marketing events.
• What You'll Bring.
• YOU SHOULD HAVE.
• Experience in Communications Marketing and a strong grasp of traditional and digital media with 5-7 years of related industry experience (In-house/agency).
• Excellent oral and written communication skills, along with the ability to analyze information and present data in a meaningful way.
• Clarity, tact, professionalism, maturity and consensus building skills - in writing, speaking and presenting information.
• Exceptional organizational and project management skills combined with an ability to multi-task and adapt quickly in a fast-paced and demanding environment.
• A keen sense of the market landscape and your finger on the pulse of current events, topics, and trends in Thailand relevant to our business.
• An ability to provide cultural or market-specific insights for Thailand.
• An ability to work independently and take initiative.
• Strong attention to detail, accurate and thorough.
• Bilingual fluency or business-level proficiency in English and Thai required.
• Be willing to travel (occasional travel within the SEA region).
• PREFERABLY YOU ALSO HAVE.
• A strong network of relationships with local Thai business media.
• Experience working in a similar capacity within the professional services industry / corporate communications/public relations consultancy.
• Experience dealing with senior level stakeholders (internal or external).
• IN RETURN, YOU LL GET.
• An opportunity to be part of a regional team covering six diverse markets in Southeast Asia.
• The freedom to contribute to shaping our practice; as a fairly new marketing team in a fast-growing region, we have the chance to chart our own path and make up the rules as we go along.
• Exposure to working with various cross-functional global teams and senior stakeholders with diverse expertise areas across international markets.
• The unique position of working with both local and international/regional media.
• To be part of a spirited team that values ideas and welcomes innovation, a flat organization with no hierarchies.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

ทักษะ:

Public Relations, Accounting, Energetic, English

ประเภทงาน:

งานประจำ

• The F&B Guest Relations Manager will support Restaurant Managers in planning, organizing, controlling and directing the work of Hostess team and Restaurant Reservations team, ensuring guest satisfaction.
• Coordinate and make sure all VIP and Hotel Guests special requests are handled efficiently and accurately.
• Provide full assistance to guests concerning general queries all the restaurants.
• Professionally collecting information about guest preferences, special conditions, food allergies, main purpose of the guests, etc.
• Respond to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• Obtain familiarity with restaurant policies and procedures about training, safety and security.
• Understanding all outlet layouts and table/ floor plans.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Provide knowledge and skill training to the team both on the job and classroom training.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• One to two years previous experience as an Assistant Outlet Manager in Food & Beverage outlet is preferable.
• College education or equivalent experience;.
• Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to his/her craft.
• Fluency in Thai and working proficiency in English are essential requirements.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.
• The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

ทักษะ:

IP License

ประเภทงาน:

งานประจำ

• เป็นที่ปรึกษา, สรุปภาวะตลาด (Market Outlook) และให้คำแนะนำจัด Port การลงทุน (Asset Allocation) แก่ลูกค้าและผู้ที่สนใจลงทุนในกองทุนรวมผ่านทางโทรศัพท์ ให้เหมาะสมกับระดับความเสี่ยงที่รับได้.
• ให้บริการข้อมูลการลงทุน ผลิตภัณฑ์การลงทุน การใช้บริการผ่านช่องทางอิเล็กทรอนิกส์ (SCB Easy, SCBAM Fund Click) ผ่านทางโทรศัพท์.
• ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อแก้ไขปัญหาให้ลูกค้า สาขาของธนาคาร และตัวแทนขายอื่น ผ่านทางโทรศัพท์ และทาง Electronic Channel ([email protected]) รวมถึงช่อง ...
• ตรวจสอบการให้ข้อมูลเกี่ยวกับกองทุนของตัวแทนขายและตัวแทนขายอิสระ (IIP).
• บริการเปลี่ยนแปลงข้อมูลทางโทรศัพท์.
• รวบรวมข้อคิดเห็นและข้อเสนอแนะของลูกค้าที่ได้รับผ่านช่องทางต่าง ๆ และนำเสนอแก่หน่วยงานี่เกี่ยวข้องทราบ เพื่อพัฒนาผลิตภัณฑ์และการให้บริการ.
• จัดทำรายงาน เช่น ข้อมูลสถิติการให้บริการต่างๆ ของหน่วยงาน และนำเสนอ In bound call การให้บริการเรื่องต่างๆ ของฝ่าย.
• Qualification ปริญญาตรี สาขา บริหารธุรกิจ / การเงิน/ เศรษฐศาสตร์ / หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
• มี IC หรือมี IP License.
• มีประสบการณ์ทำงานด้านกองทุนรวมจะพิจารณาเป็นพิเศษ.
• มี Service Mind มีใจรักงานด้านบริการ และมองโลกในแง่ดี.
• มีมนุษยสัมพันธ์ดี สามารถติดต่อประสานงานและร่วมงานกับผู้อื่นได้เป็นอย่างดี.
• มีไหวพริบดี สามารถแก้ปัญหาต่าง ๆ ที่เกี่ยวข้องในงานได้.
• มีความคิดสร้างสรรค์ และสามารถจัดลำดับวางแผนงานได้ดี.
• สามารถทำงานพร้อมกันได้หลายอย่างในขณะเดียวกัน (Multi-tasking Skills).
• ใช้โปรแกรม MS Office ได้ดี.
• ใช้ภาษาอังกฤษได้ดี.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Spa Therapist.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• Operations.
• To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed. To contribute to the high level of services in accordance with the company s standard as prescribed in Standard Operations Manual. To perform quality massage therapies and body treatments as prescribed in Standard Training Manual. To ensure that all equipment associated with service function at all time. To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests. To assist with demonstrations and events as required. To participate in a new training and refreshing program as required.
• Administration.
• To update the Therapist Log Book. To complete all assignments stated by deadlines with the spa manager or supervisor s guidelines. To respond to the change as indicated by the company.
• Policy & Procedure.
• To have a complete understanding of and adhere to the company s policy and procedures To have a complete understanding of and adhere to the company s policy related to fire, hygiene, health and safety To report for duty punctually and wear the correct uniform with the name badge at all times To carry out the other duties as assigned by the management team To establish good relationship and rapport with guests and colleagues To ensure the cleanliness and hygiene in work areas.
• What You Will Bring.
• We are looking for individuals who have a solid knowledge of operating a Grade Manger kitchen.
• The candidates must have good personality, a strong work ethic and facilitation skills. In addition, the candidate must have interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
• Minimum of one years experience working in a similar position for a Grade Manger kitchen.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

ประเภทงาน:

งานประจำ

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Room Service Manager.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
• Keep up with the latest product trends and create seasonal and new guest room amenity program.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
• Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
• Train order takers in proper selling and telephone techniques.
• Ensure all private bars are stocked and controlled properly.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
• Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.