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ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Digital Marketing, Compliance, Analytical Thinking, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Planning project timelines for assigned digital marketing campaigns.
- Connect with clients to fully understand client's expectation and lead team to execute and achieved optimal business results.
- Understanding each project requirements and execute for optimal business results.
- Liaise with relevant department to acquire supports for growing client's business and fulfil contract compliances.
- Monitor campaign performance, look out for potential problems, work on solution to prevent, and stand by to resolve problems (sometimes during weekend).
- Consolidate reports and customized accordingly to client's requirement with key findings and meaningful recommendations.
- Acquiring relevant data and insights for evaluating account's performance and setting digital marketing direction.
- Coordinate with 3rd parties to fulfil contract compliance.
- Able to upselling once understand client's expectation and see business area to grow up.
- Who You Are.
- Bachelor's Degree.
- Over 3 years of working as Account Executive, Account Management, or related field.
- Deep influencer and digital marketing knowledge.
- Analytical Thinking and Problem Solving Skill.
- Good computer skills (Microsoft Office, Microsoft Excel).
- Good command of English and Thai.
- Why You'll Love It.
- Creative office at Emporium (located at BTS Phrom Phong).
- Work hard, play harder office.
- Competitive Salary.
- Performance Review ( 2 times per year ).
- Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount ).
- Annual Paid Leave.
- Compassionate Leave.
- Health Insurance.
- Social Security.
- Discount for Fitness Gym at EmQuartier.
- Monthly Birthday Celebration.
- Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD).
- Work in professional and dynamic environment.
- Good chance to explore new trends in a digital market.
- Opportunity to learn most advanced advertising technology platforms.
- No fixed day for promotion - Perform well and get promoted anytime!.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿50,000
- Sales Senior Staff.
- About Our Client.
- Our client is a supplier of cosmetics and dietary supplements with a global infrastructure..
- As a Sales Senior Staff focusing on New Customer Development, you will be responsible for introducing our client s company and products to new customers, while also demonstrating a solid understanding of the ODM business and market trends. You will ensure that new product launches are completed on time, guiding customers through the product development process..
- Core Responsibilities:.
- Project Management:.
- Manage and coordinate multiple projects, ensuring they are completed on time and within budget.
- Develop detailed project plans and monitor progress to ensure alignment with company goals and priorities.
- Facilitate cross-department collaboration to ensure successful project outcomes.
- Maintain comprehensive project documentation for internal and client reference..
- Sales & Customer Management:.
- Meet with clients, both virtually and in person, to build strong business relationships and achieve sales targets.
- Coordinate sales visits to understand client needs and tailor product offerings accordingly.
- Handle customer inquiries, questions, and complaints with professionalism and efficiency.
- Prepare and send product quotes and proposals based on customer requirements..
- New Customer Development:.
- Identify and develop new customers to expand the client base.
- Organize meetings to introduce the company and showcase products.
- Focus on generating sales by building a comprehensive understanding of the customer s needs and market demands..
- Sales Strategy:.
- Recognize past sales trends and forecast future sales opportunities.
- Respond to market trends and maintain effective communication with customers to implement strategic approaches.
- Manage pricing and profit margins to optimize business performance..
- Operations Management:.
- Implement and streamline working processes for operational efficiency and project success..
- Bachelor s Degree in Marketing, Business Administration, or a related field.
- Minimum 2 years of working experience in sales, marketing, or a related function,.
- with a proven track record in customer management and project coordination..
- o Strong command of the English language (both spoken and written).
- o Excellent presentation, selling, and negotiation skills to effectively.
- communicate with clients and internal teams..
- o ERP or SAP systems knowledge is essential.
- o Proficient in MS Office (Excel, Word, PowerPoint)..
- o Leadership skills to manage time effectively, lead projects, and resolve both.
- internal and external conflicts.
- o Strong analytical skills to drive decision-making and sales initiatives..
- o Proven ability to meet sales targets with a strong understanding of market.
- trends and sales strategies.
- o Ability to analyze and forecast sales trends based on past performance and.
- future market conditions..
- o Target-driven and highly motivated.
- o Responsible and proactive in completing tasks and meeting objectives.
- o Ability to travel overseas to meet customers as needed.
- o Able to work well under pressure and meet tight deadlines..
- Proficiency in KR and CN languages is a plus..
- What's On Offer.
- Bonus: Paid twice a year based on company performance (approximately 1.3 months).
- Annual Salary Adjustment: Every April (approximately 5%).
- Annual Leave: Starts at 6 days per year, increasing by 1 day per year (applicable after passing probation).
- Personal Leave: 3 days per year.
- Public Holidays: 16 days per year.
- Group Insurance: Covers health and life insurance (applicable after passing probation).
- Employee Discounts: As announced by the company.
- Annual Events: Includes company parties and outings.
- Annual Health Check-up.
- Training and Development Programs.
- Provident Fund: Planned for implementation this year.
ทักษะ:
Sales, Purchasing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- 1) Analyze historical sales data and existing business opportunities.
- Collect and analyze past sales data to identify customer purchasing trends and patterns.
- Evaluate business opportunities through market and competitor analysis.
- Analyze marketing data and consumer behavior to develop effective sales strategies.
- Use statistical data to create adaptive and efficient business plans.
- 2) Develop distribution strategies for each branch to maximize sales.
- Forecast sales and select appropriate branches for product distribution based on different price segments to project future sales.
- Set sales targets to qualify for performance incentives and boost overall sales performance.
- 3) Execute effective communication to deliver product and promotional information.
- Organize and lead product launch meetings effectively.
- Recommend in-store media strategies to attract customers and increase sales.
- Utilize social media platforms to promote products and build customer engagement.
- 4) Monitor and track sales performance.
- Measure sales performance and evaluate overall business effectiveness.
- Refine strategies and business plans based on data-driven insights.
- Summarize potential benefits and risks of business operations or investments.
- Prepare summary reports for management and stakeholders.
- 5) Develop personnel through training and mentoring.
- Provide training and guidance to enhance staff knowledge of products and promotions.
- Support skill development to improve team performance and customer service.
- Position: AE Retail Chain Channel.
- Set up strategic plan to achieve Postpaid & Handset Revenue target.
- Driven the readiness of AIS product and point of sales material.
- Follow up competitor activities and campaign to advantage in the market.
- Seeking the opportunities to cooperate with partner's eco system.
- Build partner relationship in order to maintain strong engagement.
ทักษะ:
Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Initiate, develop and deliver exciting relevant corporate to trading area activities and closely work with Marketing and Operations to develop effective promotions and events for customers this delivers the sales targets.
- Prepare and conduct trade gap analysis to initiate trade plan and its activities & manage the evaluation and analysis of competitors, promotions and events performance to determine effectiveness and recommend the appropriate corrective plan to close the gap (if any) and better plan for future Quantify and value all future trade plan a ...
- Prepare and brief periodic plan including required mechanic, space allocation etc. to team.
- Develop the best events that excite customers to visit Lotus stores in order to deliver sales growth.
- Work closely with insight team to identify key customer needs and opportunities to develop an event plan which will be executed by the commercial, operations and marketing teams.
- Work closely with brand communications team to plan clear and engaging communication for events.
- Deliver an event plan with financial Key Performance Indicators for sales, return on space, strategic space planning, stock a nd exit planning.
- Support commercial in reviewing performance of an event and make recommendations.
- Simplify plans for staffs in stores with the better and matter shopping experience to customers.
- Ensure appropriate lead lead-times are identified and controlled to delivers all KPIs.
- Bachelor degree or higher in Marketing, Business Analysis and Management or any related fields.
- Having at least 5-7 years of experiences in Trade Marketing / Commercial with retail, FMCG, dynamic business background would be a BIG plus..
- Detail-oriented, Strong analytical, self-motivation, problem solving and presentation skills.
- Experience in project implementation is plus.
- Strong in Data analytics & reporting.
- Data Interpretation and able to connect the relevant information from varieties of sources.
- Able to point the key factors and alternative solutions.
- Business Acumen.
- Commercial Trade Analysis.
- Professional Presentation.
- Flexibility and Adaptation.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Compliance, Teamwork, Industry trends
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop comprehensive training materials and programs tailored to the needs of telemarketing staff, focusing on sales techniques, product knowledge, and compliance.
- Conduct onboarding training for new recruits and ongoing training sessions for existing staff to enhance their skills.
- Utilize a variety of coaching techniques such as role-playing, active listening, and one-on-one feedback sessions to support under performing and new recruited TMRs in achieving their full potential.
- Hold regular coaching sessions to provide personalized feedback based on performance metrics and recorded calls.
- Provide specific guidance and constructive feedback to help TMRs improve their performance.
- Monitor and evaluate agent performance through call reviews, metrics analysis, and direct observation.
- Identify areas for improvement and create customized development plans for individual agents, focusing on setting and achieving personal goals.
- Foster a positive and motivating work environment that encourages teamwork, collaboration, and a growth mindset.
- Recognize and reward top performers and promote a culture of continuous improvement and learning.
- Implement ongoing training programs that focus on enhancing specific skills such as objection handling, sales pitches, and customer relationship management.
- Establish a peer feedback system to enable team members to learn from one another.
- Maintain accurate records of training sessions, performance metrics, and progress evaluations to track the effectiveness of coaching strategies.
- Provide regular reports to management on agent performance and training outcomes.
- Ensure that all telemarketers are compliant with company policies and relevant regulations, and that they understand ethical sales practices.
- Stay informed about industry trends and best practices to continually enhance the training curriculum.
- Skills.
- Strong coaching and mentoring abilities with a focus on individual and team development.
- Exceptional communication and interpersonal skills to motivate and engage team members.
- Proficiency in analyzing performance metrics and using data to inform coaching strategies.
- Ability to adapt coaching styles to meet the diverse needs of team members.
- Proficient with telemarketing software and CRM systems.
- Experience.
- Minimum of 3-5 years of experience in telemarketing, sales, or customer service roles.
- Previous supervisory or training experience in a telemarketing environment is preferred.
- Bachelor s degree in Marketing, Communications or related field.
- Learn to know, fast learning and proactive person.
- Motivated self-starter with a passion for teaching and developing others.
- Strong leadership qualities with a solutions-oriented approach.
- Positive attitude and resilience in a high-paced, results-driven environment.
ทักษะ:
Excel, Power BI, Teamwork, English, Japanese
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- Monitor the ASEAN regulatory/government policy/investment framework in automotive industry and portray in the regular newsletters format.
- Responsible for internal marketing communication/activities for Thailand/ASEAN market with corporate communication team, sales division marketing team to support automotive business growth and cross-collaboration.
- Manage agendas/travel arrangements/appointments etc. for the upper management, administrative tasks, ensuring the rest of the staff has adequate support to work efficie ...
- Qualifications Current a student in Business Administration, Marketing Management, or Economics.
- Expert in MS excel, PowerPoint, Power BI.
- Teamwork and interpersonal skills.
- Strong communication skill in English or Japanese.
- Minimum internship period 3-6 months.
- Additional Information
- Working conditions.
- Monday to Friday, 8:30 am. - 5:30 pm.
- Vacation eligibility.
- Multinational working environment.
- Due to high volume of candidates, only shortlisted candidates will be contacted.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Product Development, Excel, Enthusiastic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Product Coordination: Collaborate with Product and Distribution teams to gather requirements on product features, compensation structures, and underlying business rules.
- Product Development: Oversee the entire product development lifecycle from concept through implementation, ensuring alignment with strategic goals.
- Actuarial Pricing Model Management: Prepare and run the actuarial pricing model (Prophet) for new and repriced products, generating profitability results and comprehens ...
- Implementation Oversight: Manage the product implementation responsibilities of the actuarial team, including user-testing of system changes and preparation of sales illustrations.
- Model Improvement: Assist in refining and improving existing pricing models to enhance accuracy and effectiveness.
- Profitability Monitoring: Prepare and review profit analysis and monitoring reports, identifying innovative approaches to enhance product profitability.
- Communication: Effectively communicate product development progress and summarized information to local, regional, and global senior management.
- Support Operations and Market Intelligence.
- Operational Support: Support ongoing channel operations, particularly in areas such as surrender value checking, as well as contribute to marketing initiatives (e.g. campaign analysis).
- Market Intelligence Gathering: Support efforts to gather market intelligence by tracking competitors products and conducting necessary analyses to inform our strategies.
- Reporting: Assist in the production of regular reports to regulatory bodies, including but not limited to the OIC and TLAA.
- At least 5 years in the life insurance industry with pricing experience.
- Qualified under a recognized actuarial qualification (fellow) with 4+ years of post-qualification experience.
- Strong technical skills with knowledge and experience of actuarial processes for traditional products using projected cashflow and embedded value methodologies.
- Understanding of capital, profit and value measures in the context of product pricing.
- Experienced user of Excel and actuarial modeling software, preferably Prophet or AFM.
- Competency require (Knowledge, Skills, Attribute).
- Technical and analytical skills with a hands-on approach.
- Able to work in collaborative teams and manage through influence rather than positional authority.
- Able to communicate decisions and issues to senior management effectively with sound communication and presentation skills.
- Highly responsible and trustworthy with respect to timeline and deliverables.
- Ability to prioritize between projects/tasks and to use efficient working methods/solutions and to work under pressure.
- Good spoken and written communication skills in English.
- Dynamic and enthusiastic with capacity to work independently and take initiative.
- Management & leadership potential, able to train and develop junior staff.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.
- Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices.
- Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues.
- Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy.
- General proficiency with various tools, systems, and procedures required to accomplish the job. May need to consult with Senior/Specialist staff members on some technical issues. A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships;
- build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities;
- collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and servi ...
- Seasoned professional individual contributor.
- Works independently with limited supervision.
- Coaches and reviews the work of lower level professionals.
- Problems faced are difficult and often complex.
- Influences others regarding policies, practices and procedures.
- Provides solutions to a variety of complex technical and business matters.
- Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity.
- May assist more junior staff members with aspects of their job.
- Incumbents provide a leadership role for the work group through knowledge in his/her area of specialization.
- Generally free to determine work priorities based on general direction from managers.
- Specialist in technical or business skills.
- Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations.
- Four year college degree (or additional relevant experience in a related field).
- Minimum 5 years functional experience including a minimum of 3 years specific experience.
- Ability to make significant contribution to processes and systems.
ทักษะ:
Assurance, Instrument, Electronics
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Shell Mobility represents the single largest customer-facing business in the group serving more than 30Mln mobility and over 250,000 Fleet customers per day through 500,000 service champions in over 44,000 sites across 70+ countries. As Shell Group looks to the future, Mobility is critical to establish Shell as The Low Carbon Leader, with ambitions to be the no. 1 mobility and convenience retailer, with the world s leading EV charging network and lead in business and goods mobility platform.
- Achieving our ambitions will necessitate placing customers at the heart of our busin ...
- Territory Managers will play a critical role in the delivery of Mobility Thailand goals. These are highly attractive roles that provide the opportunity to lead 30-40 retailers and their teams towards ambitious goals. Success in the TM role requires strong commercial, operational and leadership skills. It requires the ability to drive performance consistently, the discipline to ensure all Retailers and sites deliver to their potential and the ability to simplify the range of initiatives driven by Marketing, NFR, Network and Operations teams to the few that are relevant for each site.
- Deliver territory sales scorecard, including volume targets, profit targets and operational cost targets
- Monitor all aspects of site performance (including HSSE, service and people) for sites in assigned territory, advise or offer Retailers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer and Shell.
- Monitor and anticipate competitor activity and develop appropriate response strategies in consultation with DM, Marketing, NFR and Operations
- Support implementation of MBA 1.0 operating platform for CO sites and revamp of the DO operating model.
- Use People Make the Difference Real Program to drive right behaviors and actions that result in providing customer a 'Treated Like a Guest' experience on sites
- Ensure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Site Review (TMSR)
- Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets.
- Manage customer complaints for sites in the respective territory.
- Develop and maintain a strong HSSE culture within territory.
- Check on the compliance of safety regulation and procedures by the dealer and his staff at the station and contribute to the development of a proactive HSSE culture in order to ensure 100% HSSE compliance as per SPL standards.
- Coach, support and advise Retailers using the appropriate tools (thereby closing any identified gaps to the Customer Commitment)
- Ensuring that the Retailer trains and develops their staff, and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate.
- To manage the territory assigned in terms of Sales, Network management, marketing and handling problems of Franchisees/Dealers
- Act as a business consultant to Retailers on proper management of retail outlets on working capital & inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms
- Set Retailer Business Plans to deliver to achieve volumetric and gross margin targets of AGO, MOGAS, Premium Fuels(V-Power), lubes and other NFR e.g. Select & Deli Café represented in annual T&R
- Identify underperforming sites and take corrective measures to increase Efficiency index of Motor fuels.
- Plan and conduct site visits in accordance with Call Planning Cycle tool
- Develop a touring plan for the territory on a monthly basis and communicate it to the regional sales manager in advance
- Implement actions to improve customer experience and brand metrics like Net Promoter Score, Treated Like a Guest assessment and Site essential review gauged through Mystery Motorist Program (MMP), Visual Identity Site Assessment (VISA) and Site Facilities Assessment (SFA).
- Implementation and ongoing support of Marketing and Network initiatives.
- TMs in District will be based in Bangkok and will travel to their respective territories (Pathum Thani / Nontaburi / Ayutthaya - Bangkok).
- Please note that territory managers are expected to track their development according to Territory Manager Development Roadmap (TMDR) that requires a TM to be stage 1 accredited within first year and stage 2 accredited before second year of assignment.
ทักษะ:
Teamwork
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage, supervise, and control expenses within budget.
- Make suggestions/recommendations for the improvement of working procedures or processes to increase efficiency.
- Supervise and support subordinates by providing directions, guidelines and coaching.
- Good working morale and teamwork among staff.
- Perform activities that are related to HR area including staff performance appraisal, career planning and staff traning.
- Must Have QualificationsBachelor's degree or higher in any fields.
- 5 - 10 years experience in motor& non-motor product.
- Experience in dealing with Agents& Brokers.
- Sales& Marketing Skill.
- People management skil.
- Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Business Development, Industry trends, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and maintain strong, long-term relationships with key personnel at distributor locations.
- Serve as the main point of contact for distributors, addressing their inquiries, concerns, and requests promptly and effectively.
- Conduct regular business reviews with distributors to assess performance, identify opportunities, routing plan and develop joint action plans.
- Ensure distributors adhere to L'Oréal Professionnel brand standards, policies, and procedures.
- Develop and implement sales strategies and plans to achieve or exceed sales targets within the assigned territory through the distributor network.
- Set sales goals and key performance indicators (KPIs) for each distributor, monitoring their progress and providing coaching and support to improve performance.
- Analyze sales data, market trends, and competitor activities to identify opportunities for growth and develop strategic initiatives.
- Work with distributors to expand their customers/salons base and increase sales penetration.
- A dynamic go-to-market. Introduce new products and promotions to distributors, providing training and support to ensure successful launches.
- Collaborate with distributors to optimize inventory levels, ensuring adequate product availability while minimizing excess stock.
- Monitor distributor inventory levels and sales forecasts to anticipate potential stockouts or overstock situations.
- Work with the supply chain and logistics teams to ensure timely and efficient delivery of products to distributors.
- Provide comprehensive product knowledge and sales training to distributor sales teams and staff.
- Conduct on-site training sessions, workshops, and product demonstrations to enhance distributor capabilities.
- Keep distributors informed about new product developments, marketing campaigns, and industry trends.
- Collaborate with Loreal Professionnel brand/marketing team to develop and implement marketing programs and promotions to support distributor sales efforts.
- Ensure distributors are effectively utilizing marketing materials and resources to promote L'Oréal Professional products.
- Monitor the effectiveness of marketing campaigns and provide feedback to the marketing team.
- Prepare regular sales reports, forecasts, and performance analyses for management review.
- Track distributor sales data, market trends, and competitor activities.
- Provide insights and recommendations to improve sales performance and market share.
- Qualifications:Bachelor's degree in Business Development, Business Administration, Marketing, or a related field.
- 3-5 years of experience in sales, distributor management, or account management, preferably in the beauty, cosmetics, salons or consumer goods industry.
- Proven track record of achieving or exceeding sales targets.
- Strong understanding of distributor business models and sales strategies.
- Excellent communication, interpersonal, and negotiation skills.
- Analytical and problem-solving skills.
- Proficiency in Microsoft Office Suite (Excel, Power BI, PowerPoint, Word).
- Valid driver's license and willingness to travel within the assigned territory.
ทักษะ:
Sales, Salesforce, Java
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
- Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
- Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales activities.
- Provide leadership and support for delivery teams and staff in local offices.
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast.
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 108848In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
ทักษะ:
Finance, Enthusiastic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Instills an uncompromising culture among all the retail teams towards upholding the image of the brand through VM Merchandising, Boutique Maintenance and Staff Grooming.
- Nurtures good relationships with landlord, PR, Media and local public authority (if applicable).
- Partners proactively and closely with the Visual Merchandising Team to ensure that window and in-boutique displays consistently reflect the essence of the seasonal coll ...
- Understands the philosophy/principles behind the Boutique constellation project and instills in the retail teams this understanding, as well as proposes ways to best adapt the project to local specifics.
- Leadership, Management and Development of Staff Fosters a culture of excellence in the retail teams: ensures that retail team members are engaged, motivated and perform their duties in accordance with the Chanel vision and mission. Has a good handle on retail manpower needs and works closely with HR in making hiring decisions and proactively help to find and retain talent.
- Influence Boutique Managers to become inspirational leaders and brand advocates through mentoring, coaching and being positive role models.
- Devise succession planning for the retail teams in the short and long term.
- Build a Client-centric Boutique team Drives Boutique Management to adopt a client-centric culture within the boutiques to champion customer engagement to develop long-lasting relationships with clients.
- Considers the impact of an Omni-Channel environment on client and service experience.
- Works proactively with the Marketing Team to analyse customer trends, visits, purchases and other behavior, and communicate with Boutique Management the findings.
- Ensure all customer service complaints and/or merchandise complaints are handled expeditiously and according to guidelines.
- Properly manage Merchandise & Inventory Works closely with the Product teams to ensure that each boutique is stocked with an appropriate depth and width of merchandise that is relevant to the profile of the boutique s clientele.
- From a product strategy point of view, reinforces, in co-operation with the Product and Learning teams, the inspiration of every collection and inspires the boutique team to have a positive mindset towards new products, ideas and inspirations.
- Partner with Supply Chain as needed to obtain improvements in speed to shop-floor process.
- Strategic Execution and KPI management: Works with Boutique Managers to ensure success of Strategic Execution by managing Qualitative and Quantitative KPIs (Clients, Sales, Service, Style Expertise etc) as furnished by Fashion General Manager.
- Retail Improvements and Operations Management Continuously seeks Retail Improvements that benefit Client and Employee experience by keeping abreast of Retail innovation and other best practices.
- Oversees from a country/territory perspective that each boutique maximizes staff strength according to traffic demands and trading patterns.
- Ensures all operational procedures regarding sales, discounts, transfers, stock adjustments and all policies are followed. Partners Finance Department to regularly review internal controls with regards to protection of company assets and prevent losses.
- Updates and maintains the Boutique Operations Manual in collaboration with various departments.
- Fostering Close Partnerships: Forms close partnerships with the W&FJ Division, and the relevant divisions (IT, Finance, ODHR, Logistics, Communications) as well as within the Fashion division (VM, Marketing, Product, PR, Training) to best execute and achieve business objectives. Especially with Learning and Development partners in Boutique Staff development and with Marketing teams in ensuring client objectives, services and strategy are properly deployed in the boutiques.
- You Are Energised By You are energised by the opportunity to drive and shape the future of our Fashion business in one of Asia (or) SEAA s most sophisticated luxury markets. You are passionate and driven to Leadership and Impact: Further strengthen and develop retail infrastructure, operation and people.
- Visionary and Strategic: Innovate and exhibit traits of entrepreneurship, with the willingness to experiment and try new things.
- Talent Development: Be a leader and coach, leading the retail operations with exceptional people skills and be a well-rounded team builder who is capable of managing a business through leveraging teams.
- What You Will Bring At least 8 to 10 years of retail management experience managing the operations of an international luxury retail brand in Thailand.
- Future-oriented strategic vision and acumen, with the ability to communicate the company s vision and to obtain buy-in from staff.
- Agility and adaptability to lead the Retail team in a VUCA (Volatile, Uncertain, Chaotic, Ambiguous) business environment.
- Results oriented, with strong resource allocation skills.
- Enthusiastic, energetic, and ability to create an environment that demands high standards, yet also fosters a highly positive employee attitude.
- A progressive management style and develops people effectively.
- Well-developed interpersonal skills to be able to work in people-centric business.
- Fluency in English.
- What Chanel can offer you The opportunity to lead Chanel Fashion Retail network in one of its most prominent markets, with a rich legacy in setting luxury retail standards, strong brand equity, and an inclusive platform for growth. You will be part of a collaborative culture, with the resources and support to drive your prospective. Chanel offers a unique opportunity where leaders are empowered to make an impact, and where we strive to be at our best. Talent Development: Chanel is committed to developing and empowering our people. As Senior Retail Manager, you will have the opportunity to foster a culture of talent development, mentorship, and growth.
- Collaborative Culture: You will be part of a collaborative and inclusive culture, where diverse perspectives are valued and partnerships are fostered across functions and regions.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
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