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• Job Number 21109190
• Job Category Housekeeping & Laundry
• Location Bangkok Marriott Hotel Sukhumvit, Sukhumvit Soi 57 Sukhumvit Road, Bangkok, Bangkok, Thailand
• Brand Marriott International, Inc.
• Schedule Full-Time
• Relocation? N
• Position Type Non-Management
• Located Remotely? NMarriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
• Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment .
• POSITION SUMMARY.
• Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors..
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• Conduct review and analysis of credit risk, BCBS 239, operational risk, including providing coaching to junior staff on engagements.
• Contribute to the business development for Risk Consulting in the Asia-Pacific region, including customer segmentation, development of go-to-market strategy, development of new service offerings, marketing plans, leading business development and sales opportunities.
• Lead and project manage engagements in the area of credit risk and capital, risk ana ...
• Define well-thought solutions on industry/client risk issues and lead a team to deliver the solutions successfully to the clients.
• Demonstrate ability to apply judgement, initiative and lateral thought to problem-solving.
• Manage project economics.
• Drive key client accounts, maintain high quality relationships with clients by providing timely advice, guidance and feedback to clients.
• Lead thought leadership groups and research and development activities as appropriate.
• Supporting Directors and Partners in the development of the Risk team.
• Preferred skills.
• A recognised Degree in Finance, Business, Analytical, Mathematical, Statistical, or Risk related fields.
• Minimum 8 years and above of relevant experience.
• Experience in Financial Risk Management, Risk Analytics, Valuations, Risk Methodologies and processes, etc. at industry or organisation level.
• Good presentation skills, both oral and written.
• Ability to multitask and prioritise workload with good working knowledge of Microsoft Office Suite.
• Good client management skills, authoritative and credible in a client conversation - both in terms of personal style and subject matter expertise.
• Must have the capability to work on several projects in parallel, and be able to switch from one to another with confidence.
• Good client management skills, authoritative and credible in a client conversation - both in terms of personal style and subject matter expertise.
• Familiarity of the key strategic business drivers, regulatory constraints and operational process requirements across financial services is a plus.
• CFA/CPA/FRM/other risk professional qualifications, and/or in process of completing these qualification is a plus.
• Good financial and business analytical skills.
• Good interpersonal and organisational skills.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

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• Thai Nationality.
• 2-4 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• CORE WORK ACTIVITIES.
• Understanding Markets & Maximizing Revenue.
• Identifies new reservations sales business to achieve personal and property revenue goals.
• Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Monitors same day selling procedures to maximize room revenue and control property occupancy.
• Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Conducting Daily Reservations Sales Activities.
• Responds to incoming reservations sales opportunities for the property that are outside parameters of the Event Booking Center.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Uses sales resources and administrative/support staff effectively.
• Assists in monitoring group reservation forecast data.
• Coordinates with sales and Convention Services to process rooming lists and reservation cards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Assists with monitoring accuracy of reservation sales orders within tracking systems.
• Tracks no-show reservations and processes charges as needed.
• Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Manages wait list and prioritizes order of wait list contacts to be made.
• Prepares work and maintenance orders.
• Providing Exceptional Customer Service.
• Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Provides excellent customer service consistent with the daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Sets a positive example for guest relations.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Handles guest complaints and disputes following the instant pacification procedures.
• Managing and Conducting Human Resource Activities.
• Monitors reservations sales agents while on phone calls.
• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Utilizes all available on the job training tools for employees.
• Creates monthly labor scheduling for team.
• Additional Responsibilities.
• Utilizes applicable intranet for resources and information.
• Creates contracts as required.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
• OR.
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
• Preferred:
• 4 year college degree.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
• CORE WORK ACTIVITIES.
• Managing Sales Activities.
• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
• Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Serves as hotel authority on sales processes and sales contracts.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Supports the General Manager by coordinating crisis communications.
• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Performs other duties, as assigned, to meet business needs.
• Building Successful Relationships.
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Leadership.
• Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
• Creates effective structures, processes, jobs and performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
• Supports tools and training resources to educate sales associates on winning catering solutions.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
• Transfers functional knowledge and develops group sales skills of other discipline managers.
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
• Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• Internal Firm Services
• Industry/Sector
• Not Applicable
• Specialism
• IFS - Network Management
• Management Level
• Manager
• A career in Sales and Marketing, within Internal Firm Services, will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You'll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC's brand and services as well as contribute to and evaluating our pricing strategies in the marketplace.
• Our team is a client focused group that is responsible for positioning the PwC brand and driving long term growth. You'll work with sales and marketing teams to drive consistency in executing our client relationship, and business development strategy, as well as driving our sales framework to help deliver value on key business initiatives.
• A career at PwC Thailand with our Japanese Business Desk gives you the opportunity to position our distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. This team focuses on Japanese clients and works with other PwC teams (Audit, Tax & Legal, Deals, etc.) on key business initiatives to consistently execute our client relationship strategy, business development strategy and sales framework to help deliver value.
• As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:
• consistently and systematically initiating sales contacts and relationships with key decision makers on assigned or newly developing accounts, pursuing prospects to secure meetings, winning referrals and exploring sales opportunities
• identifying revenue opportunities from a variety of sources and seeing the opportunities through to closure, being able to prioritise multiple opportunities
• soliciting information from clients to effectively qualify and scope opportunities and playing an active role in discussing and developing solutions with PwC teams and clients' management
• understanding clients' business issues and matching them to service capabilities or revenue opportunities
• controlling the sales process by targeting buyers and influencers effectively and overcoming objections and obstacles to win the business
• developing targeted relationships and executing account development strategies
• utilising sales cycle and account and relationship development methodologies
• demonstrating relationship effectiveness, including the ability to establish and develop long-term client relationships
• effectively representing client needs to ensure appropriate solutions are brought to the clients
• developing new skills outside of your comfort zone
• resolving any issues which prevent the team from working effectively
• coaching others to recognise their strengths and encouraging them to take ownership of their personal development
• analysing complex ideas or proposals and building a range of meaningful recommendations
• developing solutions and recommendations using multiple information sources to include broader stakeholder views
• addressing sub-standard work or work that doesn't meet firm's or clients' expectations
• using data and insights to inform conclusions and support decision-making
• developing a point of view on key global trends and how they impact clients
• managing a variety of viewpoints to build consensus and creating positive outcomes for all parties
• simplifying complex messages by highlighting and summarising key points
• upholding the firm's code of ethics and business conduct.
• About You
• CPA license holder in Japan, US, UK, or Australia
• Experience working as an audit manager or staff
• Conversational level of Japanese and English
• A demonstrable ability to handle work professionally in teams and independently with a strong client service mindset
• Master's or Bachelor's degree in any related field
• Education
• (if blank, degree and/or field of study not specified)
• Degrees/Field of Study required:
• Degrees/Field of Study preferred:
• Certifications
• (if blank, certifications not specified)
• Required Skills
• Optional Skills
• Desired Languages
• (If blank, desired languages not specified)
• Travel Requirements
• Available for Work Visa Sponsorship?
• Government Clearance Required?
• Job Posting End Date
• December 31, 2021