เงื่อนไขการค้นหา

ทักษะ:

Payroll, Accounting, Excel, English

ประเภทงาน:

งานประจำ

• Manage all HR functions for Promoter & support function under outsourcing company - recruitment and control headcount, payroll and etc.
• Review and update medical scheme, gasoline and other benefits.
• Handling Employee relation(CSR, Key activities and acting on behalf of Welfare Committee).
• Visa & Work permit for expatriate employees and his/her family members.
• Supervise operator, maid and assign job to messengers.
• Keep record and report attendance by month.
• Administration and Office Management.
• Supervise the performance of Building Team and act as eyes and ears for Manager.
• In charge of building telephone system. Distribute internal/external telephone lines and numbers. Check and arrange payments for all building telephone, electricity, and water bills including preparation of payments for all invoices related to building businesses.
• Prepare monthly telephone billing reports to Accounting for internal charges and submit of same to management of different divisions for information.
• Prepare monthly rentals, electricity, telephone, car parking charges, other income etc. to Accounting to issue invoice to external tenants and canteen operator and follow-up for prompt payments on due dates.
• Monitor and allocate of car park lots for Electrolux employees and tenants. Prepare car park sticker.
• Monitor and manage canteen service provider to perform good service and hygiene.
• Prepare and submit the annual household and signboards taxes to local authorities and arrange for tax payments.
• Supervise building guards on control of the building traffic and car parking issues. Collection of car parking fees.
• Supervise maids on general cleaning services of the building as and when required.
• Provide HR administration i.e. office printing materials, name card, rubber stamp, stationery, office equipment's toner for printer, drinking water, coffee, sugar etc. to all staff.
• Contact and coordinate with admin & service suppliers/ contractors.
• Coordinate with the maids/ guards/ building team on in-house meeting arrangements such as preparation of the meeting rooms, coffee breaks and lunches.
• Provide & Monitor PABX & IP-Phone for Electrolux employees (Change Station / Level Code, all staff, meeting room).
• Provide & Monitor Cell Phone for HOD & Regional, ELS, (Promotion, Roaming, Monthly Expense).
• Provide & Support Air-card for HOD & Regional, ELS (Package Data, Leasing, Monthly Expense).
• Monitor and manage car rent for HOD, Regional, ELS Monthly Expense.
• Create and Update HR Intranet (Other form / News).
• Support Employee product purchase program in relation to HR.
• Prepare Clearance Sales for Electrolux employees.
• Bachelor's Degree in any fields.
• Experience in all HR functions, especially in managing outsourcing staff.
• Service mind with customer focused approach. "Can do" attitude.
• Mature and able to work with own initiatives.
• Good energy and drive.
• Good computer skill in Microsoft programs, including Microsoft Excel.
• Good English communicate (both spoken and written).
• Where you'll be:
• The role is based in our Bangkok office and reports directly to HRS Manager.
• Annual Leave.
• Performance Bonus.
• Employee Provident Fund.
• Medical & Life Insurance.
• As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.
• Find out more:
• https://www.electroluxgroup.com/en/.
• LI-SS2.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, SAP, Teamwork, English

ประเภทงาน:

งานประจำ

• Discover/Design/Initiate an innovative project and solution enhancing internal and external processes and system (SAP based)/ applications, elevate service center efficiency, customer satisfaction, and Royally program with re-purchase driven.
• Defining project objectives, project scope, roles & responsibilities.
• Defining resource requirements and managing resource availability & allocation - both internal and third-party.
• Planning for budget-based requirements and tracking costs to deliver projects on budget.
• Preparing a detailed project plan to schedule key project milestones, work streams & activities.
• Managing project delivery according to plan.
• Tracking projects and providing regular reports on project status to the project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and/or budget.
• Identifying the potential risks related to customers and stakeholders.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
• Monitor progress and make adjustments as needed.
• Utilize customer service best practices, techniques, and standards throughout the entire project execution.
• Online Biz Support Manage external team to handle online customer complaints, Consult & handle difficult complaint cases from online channels, Leveraged team quality to ensure all online complaint cases are immediately managed well before they got more engagement.
• Manage external team to handle 3PD & eStore Rating & Review, Consult & handle bad reviewed cases posted on 3PD channels & eStore, ensure bad Rating & Review cases are handled well, recover customer satisfaction & initiate Net Promoter Score (NPS) improvement of Online Channel.
• Manage Customer Retention Program(CRP) Outbound(OB) Operation Team, Coaching, driving, motivate & encourage OB Operation team to achieve the goal setting and suggest solutions when they have issues, ensure that the OB sales volume is on the right track, Co-ordinate with eStore Team(MX & CE) to resolve issue & daily issue, Coordinate with related PIC for OB operation improvement, Summary daily, weekly and monthly report for Management Review.
• Required
• Qualifications Bachelor's degree or higher in Engineering, Business Administrative or related field.
• At least 3 - 7 years working experience in Business development, managing Key Clients / Service Partner, customer service, or management area.
• At least 2 - 3 years of process improvement, management and implementation experience required.
• Self- motivated individual with high level of initiative, flexibility, customer service, and a strong attention to detail. Having analytical skill, problem-solving skills, and able to work under pressure.
• Excellent interpersonal and communication skills. Enjoy working in a team environment and understand how your individual work contributes to the overall teamwork.
• Ability to influence, negotiate and resolve conflict to ensure buy-in and common goals.
• Outstanding team facilitation to manage implementation efforts.
• Computer literacy, willing to work with many systems and MS Office programs.
• Good communication skills in both written and spoken English.
• Skills and QualificationsExperienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Normally receives little instruction on day-to-day work and receives general instructions on new assignments.
• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience.