เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Be a 1st tier supporting about computer hardware/software including internal system to All AIS's employee, Dealer, Shop, and all the tasks related to the end-user computing application over the phone and online ticket website.
• To manage and tracking incidents until close all incidents within SLA and escalate to relate team.
• Qualifications Age not over 22-25 years old.
• Bachelor's degree in Computer Science, Information Technology or related fields.
• 0 - 3 years working experience in IT support, help desk.
• Have basic knowledge about Hardware/Software computer program on windows.
• Strong technical and analytical skills.
• Good communication skill and service-minded.
• Able to coding will be advantage.
• Able to work in shift (day & time)*.
• Recruiter Pornvipa Phothong (พรวิภา โพธิ์ทอง)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Contract: 3 Month.
• ขอบเขตการทำงาน .
• ทำรายงานตามที่ผู้ว่าจ้างกำหนด เช่น Daily report, Monthly report, Incident Report.
• ตรวจสอบการทำงานของระบบต่างๆ ในรูปแบบ Routine check, Realtime monitor.
• ตรวจสอบและแก้ไขปัญหาต่าง ๆ ตามคู่มือหรือวิธีการที่ผู้ว่าจ้างกำหนด.
• ติดตั้ง และรื้อถอน อุปกรณ์เพื่อให้บริการ Internet หรือ Wifi ให้แก่ลูกค้าที่มาเช่าใช้บริการ รวมถึงคอยตรวจสอบและให้คำปรึกษาในการใช้บริการ.
• ประสานงานกับลูกค้า เพื่อออกแบบงานบริการต่างๆ และติดตั้ง พร้อมส่งมอบบริการกับลูกค้า.
• งานอื่นๆตามที่ผู้ว่าจ้างกำหนด ตามความเหมาะสม.
• ในกรณีที่ทรัพย์สินของผู้ว่าจ้าง หรือทรัพย์สินในสถานที่ทำงานที่เกี่ยวข้อง ที่ผู้รับจ้างมีหน้าที่ดูแลรับผิดชอบได้รับความเสียหายถูกทำลาย สูญหายในระหว่างปฏิบัติหน้าที่ โดยความประมาทเลินเล่อของผู้รับจ้าง หรือ ในกรณีที่ผู้รับจ้างปฏิบัติหน้าที่ด้วยความประมาท ผู้รับจ้างจะต้องรับผิดชอบต่อเหตุการณ์และชดใช้ความเสียหายต่างๆ ที่เกิดขึ้นในทุกกรณี.
• ต้องปฏิบัติตามกฎหมายแรงงาน ประกันสังคม หรือกองทุนเงินทดแทน.
• วัน/เวลา/สถานที่ปฏิบัติงาน.
• วันทำงานปกติ: ตามตารางปฏิบัติงาน (อาจมีการเปลี่ยนแปลงตามความเหมาะสม) ทำ 5 วัน หยุด 2 วัน.
• เวลาทำงานปกติ: ทำงานวันละ 8 ชั่วโมง (ไม่รวมเวลาพัก).
• เวลาพัก: 1 ชั่วโมง.
• การลงเวลาทำงาน: พนักงานต้องลงเวลาทำงานทุกครั้งที่เข้างานและเลิกงาน ตามที่ผู้ว่าจ้างกำหนด.
• สถานที่ปฏิบัติงาน: ศูนย์การประชุมแห่งชาติสิริกิต หรือสถานที่ที่ผู้ว่าจ้างกำหนด.
• กรณีที่พนักงานปฏิบัติงานนอกเหนือจากวันและเวลาปกติ สามารถคิดเป็นค่าจ้างเพิ่มเติม โดยอัตราค่าจ้างจะเป็นไปตามที่ผู้ว่าจ้างกำหนด.
• วุฒิการศึกษา ปวส., ปริญญาตรี สาขา IT, Telecom หรือที่เกี่ยวข้อง.
• มีประสบการณ์หรือความรู้เกี่ยวกับด้าน IT & telecom network อย่างน้อย 1 ปี.
• สามารถปฏิบัติงานเป็นกะหรือตามช่วงเวลาที่ผู้ว่าจ้างกำหนดให้ได้.
• สามารถปฏิบัติงำนล่วงเวลาได้ตำมช่วงเวลาที่ที่ผู้ว่าจ้างกำหนดให้ได้.
• สามารถทำงานวันเสาร์ อาทิตย์ และวันหยุดนักขัตฤกษ์.
• สามารถปฏิบัติตามสถานที่ที่ผู้ว่าจ้างกำหนดหรือตามที่ได้รับแจ้งให้ปฏิบัติงาน.
• มี Service mind ที่ดี.
• มีความรู้ความสามารถในการใช้คอมพิวเตอร์ได้เป็นอย่างดี.
• ต้องมีสุขภาพร่างกายแข็งแรง เหมาะสมกับตำแหน่งงานที่รับผิดชอบ ไม่เป็นโรคชนิดหนึ่งชนิดใดต่อไปนี้.
• ต้องมีใบรับรองแพทย์การตรวจร่างกายทั่วไป.
• ไม่เคยได้รับโทษจำคุกโดยคำพิพากษาถึงที่สุดให้จำคุก เว้นแต่เป็นโทษสำหรับความผิดที่ได้กระทำโดยประมาทหรือความผิดลหุโทษ.

ทักษะ:

Purchasing, Coordinate

ประเภทงาน:

งานประจำ

• Provide end-user and problem resolution for computers, laptop/notebook computers, printers and other peripheral hardware, and software applications.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Planning and undertaking scheduled maintenance upgrades.
• Investigating, diagnosing and solving computer software and hardware faults.
• Repairing equipment and replacing parts.
• Checking computer equipment for electrical safety.
• Maintaining records of software licenses, computers and hardware.
• Managing stocks of equipment and asset tag, consumables and other supplies.
• Purchasing IT equipment and coordinate with the vendor team.
• Being responsible for any task assigned by manager.
• Bachelor's degree in computer science, information technology.
• 2-4 years of experience as an IT support role.
• Exceptional ability to provide technical support and resolve queries.
• In-depth knowledge of computer hardware, software, and networks.
• Ability to determine IT needs, onboarding and train end-users.
• Proficiency in IT helpdesk software, such as Freshservice.

ทักษะ:

Accounting, Negotiation, English, Thai

ประเภทงาน:

ฝึกงาน

• 3rd- 4th year undergraduate student in Accounting Major.
• Required documents attach -.
• Resume - A must.
• HSK Cerificate.
• Transcript - A must (Unofficial / Capture can be used.) -.
• 3rd grades must only show 4 semesters, 4rd grades must only show 6 semesters.
• GPAX or weighted average mark (WAM) ** Please specify, In the application field - A must.
• Please provide your cumulative grade point average (GPA) or weighted average mark (WAM).".
• English score (if any).
• Working Hours: Mon - Fri / week.
• The hybrid working.
• At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
• To better reflect this, 'The exceptional EY experience. It's yours to build.' is our new promise to our people.
• The opportunity.
• EY is committed to doing its part in building a better working world. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
• Our auditor is designed to help our clients meet their reporting requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. In addition to you'll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients' information.
• Your key responsibilities.
• Mainly work and support with Chinese Business Group.
• Plans financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; prepares audit scope and objectives; prepares audit programs.
• Performs audit of financial statements via various methodologies including inquiry, vouching, tracing, examination, observation, and analysis.
• Evaluates internal controls and accounting systems; recommending areas of improvements.
• Completing audit processes and documenting higher-risk areas to increase your technical and business skills in areas including revenue, financial instruments and income taxes.
• Understanding our clients' unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible.
• Maintain client relationships at the appropriate level and present a favorable impression of the firm. Moreover, engaging clients and providing authoritative advice and professionalism throughout transactions.
• Assess, advise and help clients to implement security related frameworks e.g. Information Security Management System (ISMS).
• Contributes to team results by welcoming new and different work requirements; helping others accomplish related job results as and where needed.
• Keeps up-to-date with any changes or planned changes to accounting standards or other pronouncements and understand their impact upon the audit strategy.
• Skills and attributes for success.
• To qualify for the role, you must have.
• Bachelor's degree in Accounting, or other related fields.
• Excellent communication and negotiation skills and a collaborative approach to management and Good interpersonal skills and team player.
• Effective command of verbal listened and written both Thai and English. and Good appreciation of fundamental accounting knowledge and/or audit knowledge and financial controls.
• Able to handle multiple tasks and assignments and the flexibility to constantly learn and adapt in a fast-paced environment.
• As a global leader in assurance, Audit, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It's yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, Microsoft Exchange, Security Design, VMware, Windows Server, English

ประเภทงาน:

งานประจำ

• Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software.
• Basic troubleshoots computer system, including hardware, software and network.
• Receive and Response to customer issue or change request.
• Perform change configuration of system and network equipment follow by procedure and manual.
• Escalation to higher level when requires.
• Logging, follow up and tracking the details of Customer Requests and problems as cases.
• Provide technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Provide reports to customers upon requests.
• Maintain and/or Update customer information in the customer database.
• Male/Female, age not over 30.
• Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
• 2-5 years experience in direct IT/Network/Engineering Technical support.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Good command of English.
• Excellent communication skill.
• Good Troubleshooting skills.
• Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop,VPN, Telnet, SSH will be benefit.
• Customer Service mind.
• Able to work under pressure and time constrain.
• Basic knowledge of.
• Computer/Server Hardware,.
• Windows operating system,.
• MS Office.
• Microsoft Exchange and Outlook.
• TCP/IP, Networking.
• Network Security and VPN.
• Anti-virus software.
• Experience with below products would be benefit:
• Cisco router and switch (CCNA, CCNP).
• Microsoft Certificate (MTA, MCSA, MCSE).
• VMware Certificate.
• Public Cloud Certificate such as Azure/ AWS.
• Work Place: Interlink(Nation) Tower Bangna.
• Work Hours: Shift Work (วันหยุดไม่แน่นอน หัวหน้างานจะจัดตารางทำงานให้).

ประเภทงาน:

งานประจำ

• Bachelor s Degree in Computer or IT related fields.
• Certification: ITIL and related.
• At least 10 years in IT services / IT Support area, Lead team more than 4 person.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Analysis, Linux, MySQL, English

ประเภทงาน:

งานประจำ

• As a rapidly growing company, the ideal candidate for this role is ambitious and motivated. We re
• looking for fast learners with the ability to think strategically and creatively, especially those who
• enjoy working in a fast-paced environment. We like people who are flexible and have the ability to
• enthusiastically respond to new tasks and challenges.
• Does this sound like you?
• You have at least 3 years of work experience in System Engineer, Data Analyst or Level 2/3
• support roles
• You have completed a Bachelor Degree in IT studies or Computer Science
• You have multi-tasking abilities
• You have excellent time management and organizational skills
• You have B2 or above skill level in verbal and written English
• You have experience in basic administration of Linux machines
• You have experience in using MySQL tooling
• You are a good team player
• You have excellent analytical skills
• You have strong command of the English language
• You have excellent communication and client-handling skills, with the ability to manage
• expectations and explain technical detail.
• About the Role:
• The job holder will join our Customer Support team which is the day to day point of contact for
• any of our worldwide customers. His/her daily tasks range from digging into customer problems
• and monitoring our infrastructure. The successful candidate will be expected to:
• Quickly and correctly assess customer requests (in line with SLA s) and prioritize
• accordingly
• Analyze customer requests and summarize them in a clear and concise way for different
• audiences (internal and external)
• Proactively engage with other teams to manage customer needs and expectations
• Proactively help the support team to achieve its goals
• Identify and address internal knowledge base gaps or improvements.
• Note: The role will be based in Thailand. Only candidates with the right to work in Thailand will be
• considered.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
• Identify customer needs and help customers use specific features.
• Maintain quality service while ensuring continuous productivity contribution.
• Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
• Follow up on updates to our internal databases, SOPs, policies, and technical information.
• Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
• Share feature requests and effective workarounds with team members.
• Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
• Assist in the training of new customer support agents on occasion.
• Bachelor s degree in any field.
• New graduates are welcome.
• Customer-centric mindset means focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Automation, English

ประเภทงาน:

งานประจำ

• Security Analyst and Incident Responder Supervisor.
• Investigate and respond to external and internal cybersecurity threats, vulnerabilities, and exploits.
• Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA.
• Document security investigations and produce high-quality and accurate reports for various stakeholders.
• Support security incident root cause analysis, identify control gaps, and recommend mitigation strategies.
• Collaborate with cross-functional teams to drive improvements to security tools, policies, and processes.
• Improve the Security Operations and Incident Response team's effectiveness and efficiency, including developing and refining processes and technical capabilities.
• Understand and support requirements of internal and external stakeholders, regulators, and auditors.
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• 4-5 years of working experience in a Security Operations Center, Incident response, and threat analysis or a relevant investigative role.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.
• Experience with knowledge in Security solutions, Security Incident Response, Monitoring, and Intrusion detection.
• Familiarity with digital forensics, SOAR automation, and cloud technology is advantageous.
• Good command of English reading, writing, and communication skills, including conducting presentations and creating security incident reports, is required.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Project Management, Automation, Software Development, English

ประเภทงาน:

งานประจำ

• Modeling business processes and identifying opportunities for process improvements.
• Creating functional specifications for solutions.
• Manage scope, cost, time, and quality of the project.
• Drafts functional specifications based on requirements.
• Monitoring, evaluating, and scoring venders performance on scope of work.
• Keeping up-to-date work plans and other guiding documentation such as the configuration of plans.
• Coordinates with external developers.
• Deals with tests and internal test platforms.
• In charge of production support.
• Manages the schedules, and ensures the respect of the deadlines and the costs.
• Maintains improvement process, which is part of a quality policy.
• Technical Skills.
• Troubleshooting technical issues and business problems.
• Simplifying information and deciphering technical jargon so it is easily understood by the whole team.
• Implementing and testing solutions.
• Supporting business transition and helping to establish change.
• Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.
• Regression tests, integration tests, functional tests, test automation.
• Good Knowledge and working experience in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems.
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up-to-date test libraries (test scenarios, test cases).
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, and test cases, and helping developers and testers in clearing their doubts about the requirements, etc.
• Being able to code is advantageous.
• Able to read the project diagram.
• Bachelor s degree in any related field.
• Excellent in IT, Microsoft Office especially Excel.
• Good command of spoken and written English.
• Proven ability to understand complex data sets and to develop rules/functions/formulas to manipulate data (Examples in Excel: Vlookup, Nested IF statements, etc.).
• Strong interpersonal skills and relationship management.
• Being able to code is advantageous.
• Able to read the project diagram.
• Able to work under pressure.
• Flexible and adaptable approach toward work.
• Ability to motivate and work in a fast-moving, pressured environment.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Software Development, Analytical Thinking, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Provide application Solutions to meet business requirements for all business units.
• Support application development and/or application implementation projects.
• Support application operation delivery as application owner for all the Enterprise management & related applications.
• Oversee the day-to-day operations of the responsible applications.
• Ensure the software development life cycle align with the Organization System Development Methodology (CMMI).
• Responsible for implement and support the system related to Payment and Wealth by coordinate with the related IT or business unit and work with Program Delivery team. (project management team) in feasibility study in selecting the Ready-Made Package or In-house Development System or hiring Third Party Outsource in order to obtain the best solution exactly required by the business unit. Including the taking care of the system on Production to be able to work effectively to support the bank's business goals.
• Bachelor s degree / Master s degree in Information Technology, Computer science or related field.
• Experience in software implement.
• Good knowledge of Enterprise management application.
• Excellent Technical skill.
• Expertise in trouble shooting.
• The ability to handle stressful situation.
• Good banking product knowledge especially the enterprise management system.
• Good experience in software Implementation.
• Good knowledge in software development life cycle.
• The ability to remain up-to-date with the latest software developments.
• Great analytical, problem-solving and communication skill.
• For the further discussion please contact: Carina (080-070-8598).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• Act as the VRF & Controls product champion by actualizing product vision and strategy.
• Bring expertise and deep knowledge of market needs, identify even unspoken pain points and problems, sense industrial and regulatory requirements and product-market trend therefore potential to drive product innovation sustainable way.
• Constantly evaluate and drive improvements in product strategy to expand sales growth and profitability.
• Research in-depth market and competitor movements on ongoing basis and articulate actionable implications.
• Lead ideation, solution creation and value positioning by leveraging technical acumen.
• Conduct competitor benchmarking to compare product specification and price positioning.
• Drive Product Portfolio Management (PPM) and Product Road Map (PRM) through optimal product mix and pricing strategies for profitable growth.
• Provide critical inputs into New Product Development (NDP) / New Product Introduction (NPI) programs through the preparation phase, Voice of Customer (VOC) collection, and pilot projects for successful product launch as a liaison between local teams, the Regional Head Quarter, and Head Quarter in South Korea for alignment.
• Represent the company in key industry forums and conferences.
• Develop and implement product launch plans for the RAC & CAC line-up in partnership with local country teams.
• Provide product related inputs for marketing collaterals such as manuals, catalogue, website, white paper etc.
• Provide key inputs for improving supply forecasting and Product Life Cycle management processes in alignment with the product strategy.
• Support daily operation for product related issues and proactively work with key stakeholders such as local Product Managers, Heads of each subsidiary, Pre-Sales, Area Sales Managers, Customer service, and Marketing.
• Are willing to travel 30% of time within Southeast Asia & Oceania and to Head Quarter in South Korea.
• Skills and Qualifications Have Master's Degree in Sciences or (Thermal/Mechanical) Engineering.
• Have over 5 years of relevant Product Management/ Development experience in the air conditioning industry, you are the "expert" in indoor climate solutions of today and future.
• Are equipped with business affinity and commercial mind-set to bridge technology, product feature, and customer benefit.
• Have experience in international, multi-cultural / multi-layered, dynamic environment.
• Are inquisitive, agile, daring to fail and learn from it.
• Are initiator, problem solver and creative thinker.
• Commit what you can deliver and deliver what you committed.
• Are structured and analytical.
• Are effective communicator with Business fluency in English.
• Skills and Qualifications

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Chemical Engineering, Petrochemical, English

ประเภทงาน:

งานประจำ

• To perform research and analytical works on assigned study project(s) in the field of oil & gas, petrochemicals, and/or energy development sector.
• To coordinate with external parties and manage PTIT Task Forces and Standing Committees activities.
• To gather and disseminate information, and independently analyze data in support of a technical service/policy-related project undertaken by PTIT.
• To represent PTIT in any assigned meetings.
• To perform any other jobs as assigned by Executive Director.
• Required skills:
• Research, analytical and report-writing skills.
• English proficiency.
• Presentation, coordination and communication skills.
• IT proficiency (PowerPoint, Excel, Word, others).
• Positive attitude, hard-working, result-oriented.
• Multi-tasking and self-improvement ability.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Address: 444 Olympia Thai Tower, 9th Floor, Ratchadapisek Road, Samsennok, Huay Kwang, Bangkok 10310.
• Working Time: Ability to work flexible, Mon-Fri, rotating shifts. 7.00-16.00,8.00-17.00,9.00-18.00.
• Benefits: SSO, Health Insurance, Health check up, Bonus 1 month (เมื่ออยู่ครบระยะสัญญา 1 ปี) .
• To support and provide how to resolve the problems on the technical assistances by telephone and remote.
• Service support and resolve problem to the end user of PC, Laptop, Basic IT operational troubleshooting support.
• Follows up with critical incidents to ensure they are resolved, requests are filled, and the customer communication is complete
• Ensures timely resolution or escalation of incidents, and promptly communicates on progress to end-users.
• Escalate the incident which beyond responsibility to Customers authorized person to make the decision such as 3rd. Party.
• Log, categorize, and prioritize all tickets in incident management system and Follow up end-to-end progress of tickets.
• Manage 3rd party escalation issues and follow up backlog tickets.
• Manage internal level 2 escalations and co-ordinate with customer.
• Analyst incident data and prepare incident weekly report and monthly report.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 2 year in service and support of Computer equipment, Infrastructure, IT Service management
• Knowledge in Windows Operating System, Google platform
• Ability to work flexible
• Can communicate in English
• Service-mind and interpersonal skill is a must.
• เน้นสื่อสารภาษาอังกฤษได้.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Work closely with BU and relevant stakeholders to translate business requirements to technology solutions.
• Driving for Process Improvement and Optimization.
• Lead for Technology & Vendor Assessment and Selection.
• Coordinate various departments to implement various ERP modules or Core applications and develop effective strategies to enhance all ERP and Core Applications.
• Lead and manage the End-to-end implementation project (Planning/Requirement/Design/Develop/Testing/End-user-training and Go-live) to achieved the objective result within scope/budget/time.
• Support any question, incident, change, request as raised by business user and coordinate with internal team or third party for resolution.
• Act as a liaison between business stakeholders, technical team, and related third party.
• Organize trainings for BU as needed.
• Perform other relevant duties as assigned.
• Bachelor s degree or Master s degree in major of computer sciences, IT or related fields.
• Having at least 3-5 years experiences related to ERP functional consultant, system analyst or ERP implementation project with a consulting firm or software provider background.
• Experience in ERP systems (Oracle or SAP) with at least 1 full cycle of ERP implementation (from project planning to go-live).
• Experience in software and vendor selection.
• Experience in Financial/Accounting modules and FPC (Financial planning and consolidation) will be advantages.
• The knowledge of BI is a plus.
• Experience in programming using C#/VB.Net, Oracle, MS SQL Server etc.
• Good command of spoken and written English.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Product Development, Business Statistics / Analysis

ประเภทงาน:

งานประจำ

• In charge of Project Management for various projects under Paotang App including Strategy, Product Development, Analytic and others.
• Lead the teams to identify project objectives, scopes, benefits, cost and possible to be the end to end journey and related or impacts Initiated new features/initiatives with market research support and collaborate with all stakeholders to accomplish the project in scope, cost and timeline.
• Plan and analyze performance data, insights against targets and strategic objectives ...
• Manage and coordinate with related teams, such as the Product owner, Marketing, IT, Legal & Compliance, and so on, to ensure a seamless execution.
• Bachelor's degree in Business Administration, Engineering, or related fields.
• Minimum of 2 years of experience in Consulting firm, Banking, Tech or Start-up companies.
• High self-driven, fast learning, ability to adopt to changes.
• Can-Do" attitude and "Growth-Mindset".
• Strong organizing and communication skills.
• Ability to effectively manage multiple projects and dynamic environment.
• Project Management is required (PMP certificate is a plus).
• Product Management is optional (PSPO or CSPO certificate is a plus).
• 2+ years of working experience as Product Owner, Business Analyst, or relevant experiences.
• Bachelor's or Master's Degree in Engineering, Computer Science, Information Technology, Economics or related fields.
• Technical background with knowledge of software development is a plus.
• Strong presentation skills.
• Strong analytical and problem-solving skills.
• Attention to details.
• Can work multi-tasks and under pressure.
• ผู้สมัครสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือกรุ๊ปเลือด ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของข้าพเจ้าแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย".

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Big Data, Project Management, Quality Assurance

ประเภทงาน:

งานประจำ

• Management of work packages/modules in critical IT implementation projects.
• Assessment of technical architecture & performance of technical proofs of concept.
• Supporting the analysis of complex IT architectures, Solution Architectures as well as optimization of development processes.
• Running workshops with client IT and business teams to identify and formulate business and IT requirements for core IT systems or innovation topics such as Big Data & Analytics.
• Supporting IT project management and quality assurance in large programs.
• A university degree with above-average academic performance in information technology or a related field.
• Professional experience.
• in the execution and management of (sub)projects using Waterfall and Agile approaches.
• in the field of professional software development or IT project management using Waterfall and Agile methodologies.
• in the assessment of IT target architectures in an enterprise environment, component technologies, and service-oriented architectures.
• Full understanding of interdependencies between her/his own work stream and the overall project context, being able to scope and design a work stream autonomously and take responsibility.
• Extensive technical expertise (overarching understanding of architecture, object-oriented programming languages, database design and systems, component technologies, XML standards, and current technology trends) of digital solutions on mobile devices as well as legacy environments.
• Experience with IT technologies such as No-SQL and SQL DBs, Big Data environments (e.g., Hadoop, Redshift) and PaaS/IaaS platforms such as Pivotal, Heroku, AWS, Azure.
• Experience in the analysis of IT architectures and/or Solution Design.
• A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment.
• What You'll Bring (Experience & Qualifications).
• Overall 8+ years' experience in which 3 years in application architecture.
• Outstanding analytical and conceptual skills.
• Distinct client and results orientation.
• Team spirit, communication and presentation skills, and mental agility.
• A confident and convincing manner.
• Flexibility, ability to work under pressure, and willingness to travel.

ทักษะ:

Swift, Project Management, XML, English

ประเภทงาน:

งานประจำ

• To handle migration activities to migrate clients in existing BIB Plus to IDB (Infinity Digital Banking) and the migrated clients can utilize IDB promptly & smoothly.
• Check the client profile/access right in existing system and compare with new system to ensure consistency and client can utilize existing services in new system smoothly.
• Raise incident to IT-Helpdesk/Production Support team/TB Product in case there s production issues arise from migration activities then follow up & get back to the clie ...
• Prepare training materials for client training/send migration letter to the client including follow up.
• Call the client/send e-mail for training appointment/arrangement & follow up (Client Migration to IDB).
• Prepare/consolidate Client Migration Status Report to line manager/project team.
• To perform E2E client onboarding for complex solutions/customized deals starting from BIBPlus-Cash Management onboarding, API (Application Programming Interface), RFTS (Regional File Transfer Service-Host to Host solution), SWIFT FileAct & etc. similar to BAU staff as Technical Implementation Advisor.
• To work with Non-Standard Implementation Team to implement complex deals using structured project management tools & techniques while managing multiple client projects simultaneously to ensure customer solutions are implemented on time and within SLAs.
• Responsible for managing client expectations and ensure customer satisfaction through follow-up, client responsiveness, thorough communication, and customer training.
• Supports Corporate Bankers & Transaction Banking Sales staff when technical expertise is required on electronic banking products and solutions, training, and support.
• To manage multiple clients and projects/tasks simultaneously.
• Participate in client management and Sales/RFP opportunities on complex working capital management solutions.
• To support regional deals with various countries mandated E2E.
• Core skills & Requirements.
• Knowledge of API technology - This includes understanding the different types of APIs, how they work, how to conduct testing on a platform.
• Knowledge of Host-to-Host technology.
• Knowledge of banking product file formats e.g., Payment fate file format, XML file format, Swift MT9XX format, ISO20022 XML format.
• Experience with programming languages: This includes experience with programming languages such as Python, Java, JavaScript, or C#.
• Communication skills: The ability to communicate effectively with technical and non-technical audiences, especially in English.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Google Cloud Platform, System Administration, Network Administration, Microsoft Office, Software Development, English

ประเภทงาน:

งานประจำ

• enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
• Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
• Work Place: Chamchuri Square.
• Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
• Krung Thep Maha Nakhon 10330.
• Work Days: Ability to work flexible, 24x7, rotating shifts.
• Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
• Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
• Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
• Logging and Tracking the details of customer requests and problems as tickets.
• Identify the types, categories, severity, and urgency of the ticket.
• Provide technical/non-technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Control and follow up customer tickets in order to comply with customers Service Level Agreement.
• Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
• Act as a further escalation point for unresolved or escalated calls;.
• Route customer tickets to proper teams to follow up and handle (both internal and external) including.
• tracking the status of tickets until closure.
• Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
• Provide report to customer upon requests.
• Maintain and/or Update customer information in the Service Desk System.
• Participate and assist in driving knowledge management process.
• Others as assigned by Project Manager/Team lead.
• Male or Female, age not over 30.
• Bachelors Degree in Computer Science, Information Systems, or IT related fields.
• 1-2 years experience in IT helpdesk or Customer Service area.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Basic knowledge of Computer Hardware, Windows 10, and O365.
• Good Troubleshooting skills and Service mind.
• Good English communication skills.
• Able to work under pressure and time constrain.
• Able to work in shift and overtime.
• ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.

ทักษะ:

SQL, DB2, MongoDB

ประเภทงาน:

งานประจำ

• Working across the entire system architecture to design, develop, and support high quality, scalable products, and interfaces for our clients.
• Employing IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability.
• Working with a variety of relational databases (SQL Server, PostgreSQL, DB2, MongoDB), operating systems (Linux, Windows, iOS, Android), microservice frameworks (Spring Boot, Express, Fiber), and modern UI frameworks (Angular, React, Bootstrap, and JQu ...
• Creating everything from mockups and UI components to algorithms and data structures as you deliver a viable product.
• Required Technical and Professional Expertise Demonstrated programming proficiency and experience with 1 of the following (Java, C#, Go, Python, JavaScript, TypeScript), as well as systems design/development, and information technology course work.
• Exposure to APIs, web services, and multiple application frameworks.
• Ability to translate business requirements into technical solution.
• Ability to thrive in an ever changing, technology based Consulting environment, using agile development techniques.
• Preferred Technical and Professional Expertise Create quality mockups and prototypes and develop application code with code quality, performance, and automation.
• Communicate with stakeholders on technical issues.
• Design the applications, services, and databases that are reusable, scalable, and meet critical architecture goals.
• Have flexibility to work across architecture - building both frontend and backend applications.
• About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.