เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Evaluation and Investigation - Search Operation Specialist (Thailand)
• Bangkok
• Employment Type
• Regular
• Job Code
• A253606A
• The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
• The T&S evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
• The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?
• DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
• Judging user search needs through query and tools, and sorting out the classification of requirements.
• Comb the types of search bad cases and rate the quality of the results.
• Give ideal search results and feedback suggestions for policy improvement.
• Bachelor and above degree. Excellent skills in local language and English.
• Strong ability to learn and understand.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred Qualifications
• Learn about search engines, familiar with Google, YouTube, Instagram, Facebook.
• An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
• Familiar with common office software, machine learning project experience is preferred.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Social Media Management, English, Thai

ประเภทงาน:

งานประจำ

• AI-Driven Content Creation: ใช้เครื่องมือ AI (เช่น ChatGPT, Claude, Midjourney, Canva AI) ในการคิดแคปชัน, เขียนบทความ, สรุปข้อมูล และสร้างภาพประกอบ เพื่อเพิ่มประสิทธิภาพในการผลิตคอนเทนต์.
• Social Media Management: วางแผนและดูแลตารางการโพสต์บนแพลตฟอร์มต่างๆ (Facebook, TikTok, IG, LinkedIn) ให้มีความสม่ำเสมอและตรงกลุ่มเป้าหมาย.
• Strategy & Trends: ติดตามเทรนด์ Social Media และเครื่องมือ AI ใหม่ๆ เพื่อนำมาปรับใช้กับกลยุทธ์ของแบรนด์อยู่เสมอ.
• Community & Engagement: ตอบโต้กับผู้ติดตามด้วยภาษาที่เป็นธรรมชาติ (Human Touch).
• Performance Analysis: วิเคราะห์ข้อมูลหลังบ้าน และนำ Data มาปรับปรุง Prompt หรือแนวทางการทำคอนเทนต์ให้ดียิ่งขึ้น.
• Collaboration & Ad-hoc Tasks: ร่วมมือกับทีมงานในโปรเจกต์พิเศษ และ ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย เพื่อสนับสนุนเป้าหมายรวมของทีม.
• มีประสบการณ์ด้าน Social Media Marketing หรือ Content Creator 3 ปีขึ้นไป.
• AI Proficiency (สำคัญ): มีทักษะในการเขียน Prompt (Prompt Engineering) ที่ดี สามารถสั่งงาน AI ให้ได้ผลลัพธ์ที่ตรงใจ (ทั้งงานเขียนและงานภาพ).
• มีความเข้าใจในจริยธรรมการใช้ AI (AI Ethics) และลิขสิทธิ์.
• สามารถใช้เครื่องมือพื้นฐานได้ เช่น Canva, CapCut หรือ Adobe Creative Cloud (AI Features).
• มีทักษะการเล่าเรื่อง (Storytelling) ที่ดี เพราะ AI คือเครื่องมือ แต่คุณคือผู้กำกับ.
• รักการเรียนรู้เทคโนโลยีใหม่ๆ และปรับตัวไว.
• รูปแบบการทำงาน Hybrid Working (เข้าออฟฟิศสลับ Work from Home)
• กองทุนสำรองเลี้ยงชีพ (Provident Fund)
• โบนัสประจำปี (ตามผลประกอบการ)
• พิจารณาปรับเงินเดือนประจำปี (ตามผลการปฏิบัติงาน)
• กิจกรรมพัฒนาบุคลากรและการฝึกอบรม (Training & Development)
• กิจกรรมท่องเที่ยวประจำปี (Company Outing)
• ตรวจสุขภาพประจำปี
• วันหยุดพักผ่อนประจำปี
• ประกันสังคม.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Content Strategy & Market Insight: Plan and develop engaging content strategies tailored for audiences interested in marketing. This includes tracking trends, conducting market research on learners and course content, and deeply analyzing customer Insights, Personas, and Journeys.
• Expert Technical & On-Page SEO: Collaborate with developers. Perform in-depth keyword research and optimize on-page elements for both traditional search engines and Generative AI (AEO/LLM-O) to ensure maximum visibility.
• Creative Content & Copywriting: Create high-quality copywriting and analyze various content types (educational and sales). You must be able to critically evaluate content performance, identifying specific strengths and weaknesses to improve overall output.
• AI Integration & Strategy: Experiment with and apply Generative AI tools (ChatGPT, Gemini, etc.) to streamline content outlining, data analysis, and data generation. Monitor AI-driven algorithm shifts (like Google s AI Overviews) to adapt strategies proactively.
• Data Analytics & Optimization: Utilize tools (like Google Analytics, Search Console) to track performance. Use these insights to refine both AEO rankings and content engagement, providing actionable strategic recommendations to management.
• Team Leadership & Communication: Serve as a bridge between technical and creative teams. Possess strong communication skills to effectively brief the team, collaborate across departments, and ensure all content meets professional standards.
• Candidate Qualifications.
• Gender/Experience: Open to all genders with 4+ years of total work experience.
• Education: Bachelor s Degree or higher in Marketing, Communications, or a related field.
• Experience: Open to new graduates with high potential or candidates with 3+ years of experience in SEO, Content Marketing, or Digital Marketing.
• Hard Skills: Proficiency in SEO tools (GSC, GA4), basic technical knowledge (HTML/CSS, WordPress), and a strong portfolio in Copywriting or Content Planning.
• Soft Skills: Analytical mindset, trend-focused, and excellent interpersonal skills for team collaboration.
• กลยุทธ์คอนเทนต์: วางแผนและพัฒนาคอนเทนต์เพื่อกำหนดกลยุทธ์คอนเทนต์ที่น่าสนใจและตอบโจทย์กลุ่มเป้าหมายผู้ที่ต้องการเรียนรู้การตลาด รวมถึงการติดตามเทรนด์ ทำการวิจัยตลาด ผู้เรียน และเนื้อหาคอร์ส วิเคราะห์ข้อมูลเชิงลึก (Insight), Persona และ Customer Journey ของลูกค้า.
• ความเชี่ยวชาญด้าน Technical & On-Page SEO: ทำงานร่วมกับทีมพัฒนาเว็บไซต์ (Developers) ทำการวิเคราะห์ keyword และเพิ่มประสิทธิภาพองค์ประกอบบนหน้าเว็บ (On-page) สำหรับทั้งเครื่องมือค้นหาแบบดั้งเดิมและ AI เชิงสร้างสรรค์ (AEO/LLM-O) เพื่อให้เกิดการมองเห็นสูงสุด.
• การสร้างสรรค์คอนเทนต์และ Copywriting: สร้างสรรค์ Copywriting ที่มีคุณภาพสูง รวมถึงวิเคราะห์คอนเทนต์ในรูปแบบต่างๆ เพื่อประเมินประสิทธิภาพของคอนเทนต์ และหาวิธีการพัฒนาผลงานให้ดีขึ้น.
• การประยุกต์ใช้และกลยุทธ์ AI: ทดลองและประยุกต์ใช้เครื่องมือ Generative AI (เช่น ChatGPT, Gemini และอื่นๆ) เพื่อเพิ่มประสิทธิภาพในการวางโครงร่างคอนเทนต์ การวิเคราะห์ข้อมูล และการสร้างข้อมูล ติดตามการเปลี่ยนแปลงของอัลกอริทึมที่ขับเคลื่อนด้วย AI (เช่น Google s AI Overviews) เพื่อปรับกลยุทธ์ในเชิงรุก.
• การวิเคราะห์ข้อมูลและการเพิ่มประสิทธิภาพ: ใช้เครื่องมือต่างๆ (เช่น Google Analytics, Search Console) เพื่อติดตามประสิทธิภาพการทำงาน นำข้อมูลเชิงลึกเหล่านี้มาปรับปรุงทั้งอันดับ SEO และการมีส่วนร่วมกับคอนเทนต์ พร้อมให้คำแนะนำเชิงกลยุทธ์ที่นำไปปฏิบัติได้จริงแก่ฝ่ายบริหาร.
• ความเป็นผู้นำทีมและการสื่อสาร: ทำงานร่วมกับทีมเทคนิคและทีมครีเอทีฟ ประสานงานและตรวจสอบให้คอนเทนต์ทั้งหมดเป็นไปตามมาตรฐาน.
• เพศ/ประสบการณ์: ไม่จำกัดเพศ มีประสบการณ์การทำงานรวม 4 ปีขึ้นไป.
• การศึกษา: วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาการตลาด การสื่อสาร หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์: เปิดรับนักศึกษาจบใหม่ที่มีศักยภาพสูง หรือผู้สมัครที่มีประสบการณ์ 3 ปีขึ้นไป ในด้าน SEO, การตลาดคอนเทนต์ หรือการตลาดดิจิทัล.
• ทักษะทางเทคนิค (Hard Skills): มีความเข้าใส่ใจในเรื่อง AEO/SEO มีความรู้ทางเทคนิคพื้นฐาน (HTML/CSS, WordPress) และมี Portfolio ที่โดดเด่นในด้าน Copywriting หรือการวางแผนคอนเทนต์.
• ทักษะทางสังคม (Soft Skills): มีกระบวนการคิดเชิงวิเคราะห์ ติดตามเทรนด์ และมีทักษะด้านมนุษยสัมพันธ์ที่ดีเยี่ยมในการทำงานร่วมกับทีม
• รูปแบบการทำงาน Hybrid Working (เข้าออฟฟิศสลับ Work from Home)
• กองทุนสำรองเลี้ยงชีพ (Provident Fund)
• โบนัสประจำปี (ตามผลประกอบการ)
• พิจารณาปรับเงินเดือนประจำปี (ตามผลการปฏิบัติงาน)
• กิจกรรมพัฒนาบุคลากรและการฝึกอบรม (Training & Development)
• กิจกรรมท่องเที่ยวประจำปี (Company Outing)
• ตรวจสุขภาพประจำปี
• วันหยุดพักผ่อนประจำปี
• ประกันสังคม.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Digital Marketing, Branding

ประเภทงาน:

งานประจำ

• Develop and execute sales strategies across all online and E-Commerce platforms (Shopee, Lazada, TikTok Shop, Line, Website, etc.) to achieve business targets..
• Oversee the entire sales funnel - from traffic generation to conversion - ensuring an optimized customer journey..
• Develop and implement monthly promotional plans, including campaign initiatives, product bundling, and discount programs to maximize brand visibility and sales growth..
• Analyze and monitor online sales performance, market trends, and competitor activities to identify growth opportunities and adjust strategies accordingly..
• Lead sales team and collaborate with the Marketing, Digital, Customer Service, and Finance teams to execute successful promotional campaigns..
• Manage stock levels, pricing strategies, order processing, and logistics coordination across online channels..
• Monitor KPIs and provide reports and insights to senior management, with clear action plans for continuous improvement..
• Manage and control the sales budget, ensuring optimal ROI from promotions and platform investments..
• Build strong relationships with marketplace platforms and key business partners..
• Establish workflows to ensure consistent execution and service quality across all online touchpoints..
• Bachelor s degree or higher in Business Administration, Marketing, or related fields..
• Minimum 3-5 years of experience in E-Commerce or online sales; at least 1-2 years in a managerial or team lead role..
• Strong understanding of product lifecycle management and consumer behavior in the digital space..
• Proven experience working with major E-Commerce platforms (Shopee, Lazada,TikTok etc.) including both frontend and backend operations..
• Excellent leadership and team development skills..
• Analytical mindset with the ability to translate data into actionable insights..
• Able to manage multiple projects and priorities in a fast-paced, deadline-driven environment..

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Digital Marketing, English, Mandarin

ประเภทงาน:

งานประจำ

• Fully manage and scale sales on Shopee, Lazada, and TikTok Shop.
• Platform algorithms.
• Product ranking mechanics.
• CTR / CVR optimization.
• Keyword and search performance..
• Flash Sale, Voucher, Affiliate, Promotion Calendar.
• Manage ad execution and optimize budget allocation.
• Collaborate with Graphic and Content teams to produce high-converting creatives.
• Analyze data extract insights improve performance continuously.
• Prepare weekly/monthly performance reports with actionable next steps.
• Take ownership of sales and profitability of the marketplace channels.
• We are not looking for someone who only knows how to use the platform.
• We are looking for someone who knows how to win on the platform.
• Minimum 3+ years experience in Marketplace / E-commerce operations.
• Proven track record of driving growth for Shopee / Lazada / TikTok Shop stores.
• Ranking logic and algorithms.
• Ads optimization (CTR, CVR, CPA).
• Keyword strategy and conversion funnel..
• Strong analytical and data-driven mindset.
• Ability to translate strategy into execution.
• Ownership mindset and strong decision-making skills.
• Nice to have.
• Experience in performance ads / affiliate optimization.
• Experience with lifestyle or premium consumer brands.
• Support Structure.
• Graphic Designer banners, creatives, A+ content.
• Content & Online Sales Executive social content & KOL coordination.
• You lead marketplace direction.
• The team executes with you.
• What We Offer.
• Competitive salary.
• Opportunity to scale a premium brand into multiple markets.
• How to Apply.
• Resume.
• Portfolio / performance results (e.g., dashboard screenshots, before/after case studies)..

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, High Responsibilities, Ability to travel upcountry, Sales, Chemical Engineering, Thai, English

ประเภทงาน:

งานประจำ

• Visiting medium to large scale customers on a regular basis in assigned areas or routes acrosss Bangkok & Thailand.
• Presenting the company's products & services to all positions in the client's company from housekeeping manager to purchase & hotel/restaurant manager.
• Training the customer's team to be profficient & confident in our product usage across their organization.
• Helping acquiring new customers and maintaining relationships with existing ones to capture maximum market share along with the account executives.
• Collecting customer requirements & market data & regularly reporting to the Sales Manager.
• Fluent in Thai & profficient in English.
• Knowledge in chemistry or experience in the cleaning industry.
• Great communication skills.
• Detail-oriented, logical thinker & self-motivated.
• Is This Job for You.
• This job is for someone who is interested in both chemistry & technical sales.
• This job is for someone who is passionate about the hospitality & F&B supply chain.
• Cleanfirm Co., Ltd. is a part of Rapos Group, which is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Manage supplier relationships, coordinate import and domestic operations, and ensure optimal execution of purchases and shipments. Act as the key reference for import compliance, customs, and regulatory matters (including FDA). Work closely with the Warehouse & Inventory Manager to translate demand plans into optimized purchasing decisions while maximizing container capacity and controlling costs. Support administrative operations in collaboration with the Supply Chain Administrative Coordinator and step in during their absence. Handle claims as needed.
• Supplier Relationship & Procurement.
• Maintain and develop relationships with domestic and international suppliers.
• Negotiate prices, terms, and conditions on growth products.
• Confirm POs and ensure correct pricing and terms are applied.
• Cost-estimation (DDP).
• Track supplier performance and escalate issues when necessary.
• Import Operations & Compliance.
• Serve as the main reference for import operations, customs, and regulatory compliance (including FDA where applicable).
• Ensure smooth execution of import shipments and timely delivery.
• Coordinate with freight forwarders, shipping companies, carriers and ensure prices applied match negotiated terms before.
• Prepare and check import documentation (BL, commercial invoice, certificates of origin, COC, COA, customs declarations, LPI, Import license, factory certificates etc.).
• Manage all the non-regular shipments: by A/F, cross-bordering, registered & non registered products sample, NPD etc.
• Ensure compliance with all import/export regulations and company policies.
• Receive demand plans/stock requirements from Warehouse & Inventory Manager and translate demand plan needs into optimized purchase orders.
• Challenge demand plans when opportunities exist to optimize costs or shipment efficiency.
• Administrative Coordination.
• Collaborate closely with the Supply Chain Administrative Coordinator to ensure correct documentation.
• Archives and ensure all documents are complete for accounting purposes for all international shipments and submit documents on time.
• Provide reports on purchase & shipments status to the Supply Chain Manager.
• In the Coordinator s absence, take over administrative tasks.
• Claims & Issue Resolution.
• Manage supplier and carrier claims, including communication, evidence collection, and resolution tracking.
• Support customer claims related to procurement, import issues and quality.
• Ensure corrective actions are implemented and documented.
• Reporting & Continuous Improvement.
• Monitor KPIs such as on-time delivery, supplier performance, import compliance, and cost efficiency.
• Provide regular reports to the Supply Chain Manager.
• Suggest process improvements to optimize procurement, import, and shipment workflows.
• Supply Chain Manager (supervision, reporting).
• Supply Chain Administrative Coordinator (daily coordination, backup support).
• Warehouse & Inventory Manager (demand planning, stock management).
• Finance / Accounting (billing statement verification, PO compliance).
• Local and international suppliers.
• Freight forwarders / carriers.
• Customs authorities / FDA authorities.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Thai

ประเภทงาน:

งานประจำ

• Develop and implement comprehensive marketing strategies to increase brand awareness, market share, and revenue.
• Conduct market research, competitor analysis, and customer behavior insights to identify new opportunities.
• Collaborate with cross-functional teams (e.g., Sales, Product, Creative) to align marketing strategies with business goals.
• Monitor and evaluate the performance of marketing campaigns using KPIs and analytics tools.
• Prepare and present strategic plans, reports, and recommendations to management.
• Stay updated with industry trends, emerging marketing tools, and digital platforms.
• Manage and optimize the marketing budget for maximum ROI.
• Support brand positioning and go-to-market strategy for new products or services..
• Bachelor s degree or higher in Marketing, Business Administration, or a related field.
• 2-5 years of experience in strategic marketing, strategic planning, or digital marketing.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Experience in B2B or B2C marketing is a plus..

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Python, SQL, Database Administration, English, Thai

ประเภทงาน:

งานประจำ

• Guide and train new customers to confidently use our system.
• Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
• Analyze and manage customer data to ensure readiness for real-time use.
• Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
• Travel and visit customer sites.
• Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
• Proficiency in Excel and SQL; Python skills are a plus.
• Excellent communication skills in both Thai and English.
• Adaptable, quick to learn, and able to work under pressure.
• Educational background in IT, Computer Science, or related fields is preferred.
• Allows you to apply your skills in data, technology, and customer service.
• Supports your personal and professional development.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Creativity, Biddable Media, SEM

ประเภทงาน:

งานประจำ

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise..
• Reporting of the role.
• This role reports to the Head of Biddable Search.
• Get to work in a truly integrated team handling 360 aspects for a brand.
• Will work closely with the leading publishers such as Google & Facebook.
• Will be exposed to Programmatic.
• Measures of success -.
• Understood the complete biddable media scenario on client s business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively.
• Optimized implementation in all biddable media platforms.
• Recommended and implemented best practice.
• Explored and executed an innovation in one of the biddable media platforms.
• Exceed client expectations in terms of biddable media implementation.
• Create a road-map for the next year.
• Diagnose a client s current situation their objectives.
• Develop Media proposals in line with client needs.
• Use Neo proprietary tools to understand consumer behaviors and then develop strategies and/or opportunities accordingly.
• Grow strong relationships with all relevant contacts client side including Senior Management.
• Work with client teams to ensure that retainer and project based work is implemented efficiently and to the expect standards/deadlines.
• Ensure SEM efficiencies are made by the proper use of tools and integration.
• Continuously working with the client and 3rd party teams to develop and implement tactics and content marketing initiatives.
• Allocate clients budgets to maximise the client s return on investment.
• Constant focus and optimisation on improving performance based metrics such as CTR, Avg CPC, CPA, etc.
• Be competent in spotting and driving opportunities for existing clients.
• Work with Senior Management on new business & award entries.
• Manage revenue and finance process.
• Work with Senior Management to address goals and KPIs.
• Be competent at keeping an internal WIP document up to date.
• Ensure team members are completing work on time.
• Ensure all SEM output is SOX compliant and timesheets are completed accurately.
• Provide on the job training, coaching and mentoring to Search Executive/Assistant.
• Conduct performance reviews with Search Executive/Assistant where relevant in accordance to Neo processes and timelines.
• Provide timely feedback to ensure all search deliverables are of a high-quality.
• Assist in the recruitment of new Search Managers, Executives or Assistants.
• Minimum 4 years of SEM experience, ideally with strong operational track record.
• Extensive usage and knowledge of analytical packages e.g. Google Analytics, or Omniture.
• Strategy and implementation of client campaigns across the following platforms: Google AdWords, DoubleClick, Bing Ads, YouTube Ads, Facebook and Instagram Ads.
• Strategic knowledge and implementation of SEO tactics is added advantage.
• Consultative skills with a passion of making the complex simple.
• Proficient in Microsoft Office with a strong focus on Excel (vlook ups, pivot tables, IF functions).
• Account and team management experience.
• A demonstrably high level of initiative and resourcefulness.
• Excellent administrative and organisational skills, with strong presentation skills.
• Attention to detail with high levels of accuracy.
• Ability to cope with conflicting demands and to prioritise tasks.
• Ability to support others in problem solving.
• Google Analytics and AdWords Individual Qualifications.
• Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, Data Analysis, English

ประเภทงาน:

งานประจำ

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Minimum QualificationsCompletion of Bachelor's degree or above.
• Proficiency in English and Thai as working languages.
• 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
• Familiarity with search engines, social media algorithms, and SEO.
• Demonstrated computer proficiency with Office software.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, SEO, Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
• Proficient in the local language and excellent English skills.
• Familiarity with search engines, social media algorithms, and SEO.
• Strong capacity to learn and understand new concepts.
• Preferred Qualifications:Proficiency in common office software and search engine-related experience preferred.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Overseas work or training experience is beneficial.
• Background in Quality Assurance (QA), particularly in search engine evaluation.
• Job Information
• Trust & Safety
• Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
• TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• Search Recommendation Quality Assurance - Recommendation and Traffic - Thailand
• Bangkok
• Employment Type
• Regular
• Job Code
• A129167
• The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
• Search recommendation is the shortcut to link queries to users through personalized recommendation strategy and algorithm. We endeavor to increase users' recognition and online traffic of TikTok search by closely working with product management and R&D teams, policy managers as well as data delivery teams to cover the whole operation process, including launching new markets, opening new portals, expanding the search candidate pool, optimizing recommendation strategies, stimulating search engagement and improving search user experience globally.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?
• Responsible for the double review & recommendation content;
• Find potential risks through daily work and put forward suggestions for improvement;
• Focusing on the quality and safety of the content, deeply understanding and following up business progress, and helping product function optimization iterations.
• Working closely with the supervising departments to optimize relevant working standards of our projects
• Additional compatible and related responsibilities which are not necessarily listed above
• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
• Candidates to be open to shift work hours;
• Have QA experience of moderation project, or familiar with RCA;
• Good English proficiency, Bachelor's degree or above;
• Good judgement when dealing with ambiguity and encountering unfamiliar situations by providing timely feedback
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred Qualifications
• Frequent use of TikTok and strong familiarity with Google, YouTube, Ins, Facebook;
• Those who have knowledge of search trending related businesses are preferred;
• Familiar with common office software, preferably have search operation experience;
• Team management experience is a bonus.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, SQL, Compliance, English

ประเภทงาน:

งานประจำ

• Regional Liaison & Communication:Act as the primary point of contact for the Regional SIP CB team, participating in daily/weekly sync-ups in English to align on targets and operational constraints.
• Translate regional requirements into actionable local Standard of Process (SOP) for the Sorting Center (SOC) and Regional Center (RC) teams.
• Volume Reconciliation & Data Expertise:Perform daily Volume Reconciliation between local warehouse systems and regional SIP dashboards to identify gaps or "missing parc ...
• Develop and maintain tracking files (using Advanced Excel/SQL) to monitor the end-to-end journey of SIP parcels.
• Analyze discrepancies in "Pending" vs. "Shipped" status and drive root cause analysis for any aged backlog.
• Operational Control & FIFO Management:Work closely with the SOC team to ensure SIP parcels follow strict FIFO (First-In, First-Out) logic to meet international shipping lead times.
• Monitor SLA compliance for outbound parcels, ensuring regional Cross-Border standards are met.
• Continuous Improvement (CI):Identify bottlenecks in the SIP handover process and propose data-backed solutions to improve throughput.
• Assist the Planning Manager in manpower modeling specifically for SIP-heavy periods (e.g., Double Day campaigns).
• Requirements: Able to be based at Wangnoi, Ayutthaya.
• Experience: 1-3 years in Logistics, Supply Chain, or Cross-Border E-commerce operations.
• Language: Strong command of English (both written and verbal) is mandatory for effective coordination with Regional teams.
• Data Skills: Expert level in MS Excel (VLOOKUP, Pivot Tables, Complex Formulas). Experience with SQL or data visualization tools (Power BI/Tableau) is a significant plus.
• Analytical Thinking: Strong ability to reconcile large datasets and identify anomalies quickly.
• Communication: Humble yet assertive communication style; able to collaborate effectively with both frontline staff and regional stakeholders.

ทักษะ:

Express, Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Responsible for onsite seller operations performance.
• Develop strategies to drive synergy across different sellers in order to meet operational performance.
• Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level and stakeholder satisfaction.
• Work together with the Operational Excellence Team in driving Quality Assurance and productivity improvement and SOP development.
• Assist in the planning and implementation of projects in Cross-function to ensure the projects are going in the right direction within the targeted timeline.
• Work closely with the management team to determine long-term strategies, set realistic operational goals and timelines.
• Requirements: Bachelor's degree in any field.
• Able to travel to seller locations every week.
• Great problem-solving skills.
• Experience in team management.
• Proactive and able to use initiative.
• Strong business sense and able to improve the team through a clear business view.
• Strong analytical skills and able to make judgement based on logical reasons.
• Well-developed interpersonal and communication skills.
• Able to communicate clearly and concisely.
• Quick learning, adaptive and flexible.
• Committed, result oriented, willing to go extra miles for goal achievement.
• Like challenging goals and fun environment.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Can have an attitude, ability to work under pressure and in a fast-paced environment.
• Excellent written and verbal communication skills in English.

ทักษะ:

Industry trends, Project Management

ประเภทงาน:

งานประจำ

• Participates in the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
• Offers detailed technical support in the analysis of user and technical requirements, specifications development, solution design and development, propose technical solutions and provides a high-level design of technical or service solutions to meet the client s requirements.
• Provides user support and assist with troubleshooting and design, configuration and escalated problem management.
• Participates in the development of technical training and training programs.
• Identifies opportunities and contribute subject matter expertise to the design and configuration requirements in relation to RFP / RFI and proposals of low complexity.
• Collaborates with internal stakeholders to define the solution roadmap and milestones.
• Works on strategic projects that enhance current solution concepts and/or the creation of new ones.
• Works closely with the sales team to evaluate and activate new accounts.
• Contributes to the knowledge base of solutions and services by sharing best practices and lessons learnt with clients.
• Understands the client s environment, business needs and provide expertise and consulting on the relevant solutions.
• Works closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.
• Performs any other related task as required.
• To thrive in this role, you need to have: Seasoned understanding of IT industry environment and business needs.
• Seasoned knowledge of market, verticals, horizontals, business administration and business change.
• Advanced ability to lead technical design workshops with the client and internal business stakeholders.
• Seasoned technical, quantitative and analytical capabilities.
• Seasoned ability to work with clients and business teams to create client-orientated solutions and services.
• Excellent interpersonal skills with the ability to develop and maintain strong stakeholder relationships.
• Seasoned ability to recognize opportunities for enhancement and continuous improvement.
• Seasoned ability to establish and manage processes and practices through collaboration and the understanding of business.
• Ability to manage urgent and complex tasks simultaneously.
• Passion for learning about new industry trends and technology advancements.
• Academic qualifications and certifications: Bachelor s degree or equivalent in Computer Science, Information Technology or Business or a related field.
• SAFe Agile or Program or Project Management certification(s) is desirable.
• Relevant vendor / technology certification(s) is desirable.
• Required experience: Seasoned experience in a similar role within a related global technology services environment.
• Seasoned experience working across multiple technology domains.
• Seasoned project management experience.
• Seasoned experience working with clients to understand their requirements and define appropriate solutions.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Perform operations to ensures 24/7 high availability for all the production databases system.
• Troubleshoot, advise and being hands-on on databases and servers during critical incidents.
• Secure and advise database by follow current policies, procedures, and controls.
• Assess and plan to upgrades obsoleted database version and coordinate with all related party to deliver good database service to business.
• Day to day database operation support and monitoring.
• Maintains database results by setting and enforcing standards and controls.
• Co-ordinate, advise and support developer or vendors to implement new/change DB and application related.
• Prepares for database expansion by studying plans and requirements; coordinating with Infrastructure teams.
• Collaborates with the security and audit teams to protect our data across all databases and to ensure compliance to all applicable regulations.
• Take a lead role to implement and administer database system with proper design and security control by get guideline from manager.

ทักษะ:

SAP, Linux, Apache

ประเภทงาน:

งานประจำ

• Acting as the key of Cloud technical aspect for the consulting team to provide the technical consulting to both internal and external customers.
• Design Cloud solution architecture in response to the client s requirement.
• Provide advisory consulting service to the client regarding the True IDC Consulting practices.
• Create Cloud technical requirements to the client s migration plan.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies e.g. AWS, GCP.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Experience in SAP Cloud Infrastructure in term of architecture & design in AWS, GCP public cloud.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture toth e Cloud.
• Knowledge of Containerization administrative for both Windows and Linux technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Good in customer objective handling & Good in customer presentation skill.
• Nice to have.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate.
• GCP Certified Solution Architect - Associate.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• 1-2 years of experience in account management, client success, or sales within e-commerce, digital platforms, or related industries.
• Proficient in both Thai and English (B2).
• Strong relationship-building, negotiation, and revenue driving skills.
• Ability to analyze account performance and provide strategic recommendations.
• Familiarity with CRM tools and data driven decision making.
• Responsibilities:Manages the full sales cycle, nurturing client relationships from onboarding to renewal.
• Responsible for optimizing account performance, driving revenue growth, and identifying upsell or cross sell opportunities.

ทักษะ:

Bahasa Indonesia, English

ประเภทงาน:

งานประจำ

• Bachelor's degree.
• Previous experience in a customer service, call center, or hospitality role is highly preferred.
• Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in using computer systems and navigating multiple applications simultaneously.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• A positive and patient attitude with a genuine desire to help people.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• What We Offer Competitive salary and performance-based bonuses.
• Comprehensive training and professional development opportunities.
• Health and wellness benefits.
• A diverse and inclusive work environment with opportunities for career advancement.
• Modern and comfortable office space.
• Fun and engaging team activities.
• The Role
• As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
• Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
• Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
• Provide accurate and detailed information about services, amenities, and policies.
• Process new reservations and cancellations, ensuring all details are correctly entered into the system.
• Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
• Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
• Maintain a high level of product and procedural knowledge.