เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Industry trends, Leadership Skill

ประเภทงาน:

งานประจำ

• The Restaurant Operations Director is responsible for overseeing the day-to-day operations of one or multiple restaurants within a company or organization. This includes developing and implementing operational strategies to drive revenue growth, improving guest satisfaction, and managing costs.
• Develop and implement operational strategies that align with the company's overall goals and objectivesManage and oversee the day-to-day operations of one or multiple restaurants, ensuring high levels of guest satisfaction and efficient use of resource ...
• Bachelor's degree in hospitality management, business administration, or a related field5+ years of experience in restaurant operations, including at least 2 years in a management roleStrong knowledge of restaurant industry trends, best practices, and regulationsExcellent leadership and management skills, with the ability to motivate and inspire teams to achieve performance targetsStrong analytical and problem-solving skills, with the ability to make data-driven decisionsExcellent communication and interpersonal skills, with the ability to build strong relationships with stakeholdersProven track record of developing and implementing successful operational strategies that drive revenue growth and improve guest satisfactionExperience managing budgets and financial performance of restaurantsAbility to travel as required to visit restaurants and attend meetings and events.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Management, Thai, English

ประเภทงาน:

งานประจำ

• Streamline daily operations to maximize productivity and service standards.
• Supervise, mentor, and evaluate department heads to achieve performance targets.
• Monitor operational metrics and implement data-driven improvements.
• Develop and execute tactical plans aligned with organizational objectives.
• Ensure strict compliance with hospitality regulations and internal policies.
• Foster seamless cross-departmental coordination and communication.
• Prepare comprehensive operational and financial reports for senior executives.
• Manage resource allocation and departmental budgets efficiently.
• Proven leadership experience in operations management, preferably within upscale hospitality.
• Strong decision-making abilities and a track record of effective problem-solving.
• Proficiency in modern property management systems (PMS) and operational tools.
• Advanced capability in data analysis and generating actionable operational insights.
• Excellent interpersonal and business communication skills.
• Bachelor s degree in Hospitality Management, Business Administration, or a related field.
• Company Culture.
• We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.

ทักษะ:

Compliance, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Coordinate and administer the end-to-end hiring process, including conducting candidate background checks, maintaining accurate employee records in the HR system, and preparing employee profiles..
• Manage and administer employee benefits programs, including life and accident insurance, as well as processing employee financial assistance claims in accordance with company policies..
• Monitor and enhance employee benefits services by providing timely support, building ...
• Coordinate with relevant departments to facilitate the preparation and issuance of employee identification cards..
• Liaise with the building management team to ensure appropriate access permissions are assigned through employee ID cards..
• Prepare and maintain monthly reports related to hiring activities, employee ID card issuance, inventory of ID cards and shared equipment, and employee benefits administration..
• Maintain accurate and up-to-date HR documentation and employee records in the HR system, ensuring data integrity and compliance with company policies and applicable regulations..
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 2 years of experience in HR Operations, Hiring Administration, Recruitment Coordination, or Employee Benefits Administration.
• Solid understanding of the end-to-end recruitment and hiring process, HR operations, and employee benefits administration.
• Strong communication, interpersonal, and coordination skills, with the ability to collaborate effectively across departments.
• Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, and Outlook) and HR Information Systems (HRIS).
• Proactive, service-oriented, and solution-driven mindset with the ability to resolve issues efficiently and maintain a high level of accuracy.
• Able to work onsite at the office on a full-time basis (Monday to Friday).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• E-Commerce & Social Commerce Operations: Manage, update, and upload product listings on Shopify and TikTok Shop. Set up and optimize social commerce channels, including Live Shopping and automated ad campaigns like GMV Max as our business grows.
• Social Media Channel Management: Organically organize, schedule, and publish creative content across Instagram, Facebook, TikTok, Pinterest, and other platforms using the help of AI.
• AI Workflow Optimization: Use AI tools like Claude (advanced level), ChatGPT, or Gem ...
• Content Creation & Editing: Capture clean product images and videos. While a professional photography background is not required, the ability to film dynamic short-form videos and edit visual assets for social media is essential.
• Freelancer Coordination: Coordinate and manage relationships with external freelancers when needed.
• Good English communication skills. It does not need to be flawless, but you must be able to collaborate smoothly, write basic copy with AI assistance, and understand clear instructions.
• Advantage: Prior experience with Adobe Photoshop, Filmora, CapCut, or other video/photo editing software is a strong plus.
• To Apply.
• Your CV / Resume.
• A Portfolio showcasing any creative projects, videos, or relevant digital work (if available).
• Your expected monthly salary (in THB).
• Your earliest available start date.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Public Relations, Creative Writing, Thai, English

ประเภทงาน:

งานประจำ

• Drafts basic public relations materials including news releases, media alerts, fact sheets and other materials as directed.
• Carries out special and media event planning activities and arrangements as outlined by the public relations specialist.
• Attends weekly meetings with team to update projects and participates in brainstorming sessions.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect and administrative databases. Other tasks include database creation, data entry and update additions and corrections. The intern will provide data output in the form of letters, fax lists, data lists and other reports as requested by account staff.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to printing of materials, renting of audio/visual equipment, photography, graphic arts services or supplying needed products.
• Assists with administrative duties including fax processing, sorting, collating, stuffing envelopes, mailings and other administrative functions as assigned.
• Assists with the management of newspaper and periodical inventories for easy access.
• Performs other activities as assigned.
• The Public Relations Assistant will be a recent graduate with a degree in public relations, marketing, advertising, mass communications or other related program.
• The individual must demonstrate the ability to undertake basic public relations writing assignments (Thai/English), and pose an understanding of basic media relations skills, an ability to interact professionally with clients and good judgment.
• A working knowledge of computers, MS Office and database management software is necessary.
• The public relations assistant will be mentored by the PR Consultant who will help the intern prioritise tasks and focus on multiple projects and deadlines simultaneously.
• Background in Marketing, Communications, PR, or Digital Media is a plus.
• Positive, Reliable, Flexible, and Eager to learn.
• Computer Proficient.
• Native Thai speaker: Billingual in English.
• Solution-Oriented.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, High Responsibilities, Problem Solving, Service-Minded, Thai

ประเภทงาน:

งานประจำ

• วางแผน ควบคุม และติดตามการดำเนินงานของทีม Admin และทีม Operation ให้เป็นไปตามเป้าหมาย.
• มอบหมายงาน ติดตามความคืบหน้า และแก้ไขปัญหาที่เกิดขึ้นในแต่ละวัน.
• พัฒนา ปรับปรุง และควบคุมมาตรฐานการทำงาน (SOP) เพื่อเพิ่มประสิทธิภาพในการดำเนินงาน.
• ควบคุมงาน Stock และการจัดส่ง (Stock & Logistics).
• ควบคุมกระบวนการรับสินค้า จัดเก็บ Pick, Pack และจัดส่งสินค้าให้ถูกต้องและตรงเวลา.
• ตรวจสอบความถูกต้องของสต๊อก และติดตามการเคลื่อนไหวของสินค้า.
• ประสานงานกับบริษัทขนส่งและแก้ไขปัญหาที่เกี่ยวข้องกับการจัดส่ง.
• ควบคุมเอกสารและงานด้านภาษี (Tax & Documentation).
• ตรวจสอบเอกสารภาษี และเอกสารที่เกี่ยวข้อง.
• ควบคุมความถูกต้องของเอกสารก่อนส่งให้ลูกค้าและฝ่ายบัญชี.
• ประสานงานกับฝ่ายบัญชีเพื่อให้การดำเนินงานเป็นไปตามข้อกำหนดด้านภาษีและกฎหมาย.
• ดูแลจัดซื้อและสรรหาผู้ให้บริการ (Procurement & Sourcing).
• สรรหา คัดเลือก และเปรียบเทียบราคา Supplier และผู้ให้บริการที่มีคุณภาพ.
• เจรจาต่อรองราคา เงื่อนไขการให้บริการ และระยะเวลาการส่งมอบ.
• จัดทำและติดตามเอกสารการจัดซื้อ เช่น Quotation.
• ประเมินผลการทำงานของ Supplier และสร้างความสัมพันธ์กับคู่ค้า.
• ประสานงานระหว่างหน่วยงาน (Cross-functional Coordination).
• ประสานงานกัหน่วยงานอื่น ๆ เพื่อให้การดำเนินงานเป็นไปอย่างราบรื่น.
• ติดตามความคืบหน้าของโครงการและประสานงานกับลูกค้า คู่ค้า และผู้ให้บริการ.
• แก้ไขปัญหาและบริหารความเสี่ยงที่อาจส่งผลกระทบต่อการดำเนินงาน.
• บริหารทีม (Team Leadership).
• บริหารทีมงาน มอบหมายงาน และติดตามผลการปฏิบัติงาน.
• ให้คำแนะนำ พัฒนาทักษะ และสร้างศักยภาพให้กับทีม.
• ประเมินผลการปฏิบัติงานและกำหนดเป้าหมายการทำงานของทีม.
• ส่งเสริมการทำงานเป็นทีมและสร้างวัฒนธรรมการทำงานที่มีประสิทธิภาพ.

ทักษะ:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.
• Within the People Team, the.
• People Experience and Services.
• function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.
• At the center of this model sits.
• People Services & Help Desk.
• Agoda's front door for People support supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Accounting, English

ประเภทงาน:

งานประจำ

• Bachelor s degree of Business Administration business, Financial, Economics, Accounting.
• Experience in Banking industry at least 1 years.
• Good command of English.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120..

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• สถานที่ปฏิบัติงาน: เชียงใหม่ / ปฏิบัติงานตามตารางกะ ณ สตูดิโอ
• เงินเดือนและผลตอบแทน: เงินเดือนพื้นฐาน 25,000 - 50,000 บาท (พิจารณาตามประสบการณ์และผลงานที่ผ่านมา) + คอมมิชชันตามยอด GMV ของทีม + ส่วนแบ่งกำไรโครงการ (Project Dividend)
• ลักษณะงานและความรับผิดชอบ
• บริหารจัดการภาพรวมการไลฟ์สด: รับผิดชอบการเริ่มต้นสร้างช่อง (Cold Start), การดำเนินงานประจำวัน และการวางแผนแคมเปญใหญ่สำหรับ TikTok Shop / Shopee วางโครงสร้างสินค้า (สินค้าดึงดูดทราฟฟิก, สินค้าทำกำไร, สินค้าฮิต) และกลยุทธ์การจัดลำดับสินค้า
• การบริหารและพัฒนาศักยภาพสตรีมเมอร์: คัดเลือกสตรีมเมอร์ ออกแบบสคริปต์เทคนิคการพูด และฝึกอบรมจังหวะการขาย ควบคุมและประสานงานทีมหลังบ้าน (Control Room/Moderator) เพื่อกระตุ้นบรรยากาศและรองรับทราฟฟิกที่เข้ามาอย่างรวดเร็ว
• การบริหารทราฟฟิกและการยิงแอด: รับผิดชอบการยิงแอดโปรโมทห้องไลฟ์ (TikTok Promote / Ads) ควบคุมผลตอบแทนจากการโฆษณา (ROI) ประสานงานกับทีมวิดีโอสั้นเพื่อตัดต่อคลิปดึงดูดผู้ชมเข้าไลฟ์ เพิ่มยอดผู้เข้าชม (UV) และอัตราการสั่งซื้อ
• การวิเคราะห์และสรุปผลข้อมูลรอบด้าน: ติดตามและวิเคราะห์ตัวชี้วัดสำคัญ (ระยะเวลาการรับชม, CTR, Conversion Rate, ยอดขายต่อ 1,000 การรับชม (GPM), ยอดขายเฉลี่ยต่อคำสั่งซื้อ) เพื่อพัฒนาเทคนิคการไลฟ์และการเลือกสินค้าอย่างต่อเนื่อง
• การประสานงานซัพพลายเชนและสต็อกสินค้า: ติดตามการหมุนเวียนสินค้าตัวอย่าง กระบวนการจัดส่งสินค้า และระบบบริการก่อน-หลังการขาย เพื่อเพิ่มอัตราการหมุนเวียนสินค้าคงคลังและลดอัตราการคืน/เปลี่ยนสินค้า
• ทักษะทางภาษา: สื่อสารภาษาไทยได้อย่างคล่องแคล่ว (สามารถใช้ภาษาจีนหรือภาษาอังกฤษประสานงานกับฝ่ายบริหาร/ซัพพลายเชนได้อย่างมีประสิทธิภาพ และใช้ภาษาไทยสื่อสารกับสตรีมเมอร์และทีมงานท้องถิ่นได้อย่างราบรื่น)
• ประสบการณ์การทำงาน: มีประสบการณ์บริหารไลฟ์สดอีคอมเมิร์ซในเอเชียตะวันออกเฉียงใต้หรือตลาดไทย 1 ปีขึ้นไป เข้าใจระบบนิเวศของ TikTok Shop หรือ Shopee เป็นอย่างดี หากมีประวัติความสำเร็จในการทำยอด GMV สูงต่อรอบจะได้รับการพิจารณาเป็นพิเศษ
• ความเชี่ยวชาญด้านข้อมูลและการยิงแอด: เข้าใจระบบอัลกอริทึมและการผลักดันทราฟฟิกของแพลตฟอร์ม สามารถใช้งานเครื่องมือยิงแอดและวิเคราะห์ผลข้อมูลได้อย่างอิสระ
• ความสามารถในการรับแรงกดดันและการลงมือทำ: ปรับตัวตามตารางเวลาการไลฟ์สดได้ (รวมถึงรอบดึกและวันหยุดสุดสัปดาห์) มีทักษะการแก้ไขปัญหาเฉพาะหน้าหน้างานที่ยอดเยี่ยมและมีจิตวิญญาณการทำงานเป็นทีม
• สถานะทางกฎหมาย: มีสิทธิ์ทำงานในประเทศไทยอย่างถูกต้องตามกฎหมาย (ยินดีพิจารณาคนไทยเชื้อสายจีนเป็นพิเศษ / สำหรับชาวต่างชาติต้องมีคุณสมบัติพร้อมสำหรับการยื่นขอวีซ่าธุรกิจและใบอนุญาตทำงาน Non-B & Work Permit)
• โครงสร้างผลตอบแทน: เงินเดือนพื้นฐาน + ส่วนแบ่งกำไรโครงการ / ค่าคอมมิชชันตามยอด GMV ไม่จำกัดเพดานรายได้
• การสนับสนุนด้านทรัพยากร: สตูดิโอไลฟ์สดระดับมืออาชีพ งบประมาณตัวอย่างสินค้า และงบประมาณยิงแอดโปรโมทที่พร้อมสนับสนุน
• เส้นทางการเติบโต: ผู้มีผลงานโดดเด่นมีโอกาสได้รับการเลื่อนตำแหน่งเป็นพาร์ทเนอร์โครงการไลฟ์สดต่างประเทศ หรือผู้อำนวยการฝ่ายปฏิบัติการ (Operations Director) โดยตรง.

ทักษะ:

Human Resource Management, Project Management, Leadership Skill, Teamwork, English

ประเภทงาน:

งานประจำ

• Provides a range of consultation to leaders and employee on the development and implementation of key strategies and training for creating a high performing organization.
• Creates and implements staff training and development programs that support the organization's succession planning objectives and foster a highly effective management and leadership structure.
• Develop and execute the annual Store Learning & Development strategy aligned with bu ...
• Build competency frameworks for frontline, supervisory, and store management roles.
• Identify capability gaps through business performance data, talent reviews, and stakeholder feedback.
• Develop learning roadmaps supporting operational excellence and future workforce capability.
• Bachelor or Masters Degree in Organization Development, Business Administration, Psychology or other relevant courses.
• Minimum 5-7 years professional level experience in Organization Development and/or or Human Resources Management in an intermediate to large size organization.
• Have experience or be familiar with Learning Management Framework, Learning Activities and Learning Delivery and System is preferable.
• Customer orientation, result orientation, teamwork mindset, positive with "can do" attitude.
• Proficient knowledge and skill of human resource management, particularly in training and people Development.
• Good command of English, Good project management, presentation and communication skill,.
• Analytical skills and systematic thinking.
• Good at planning and can perform multiple activities successfully; Creative, tough, and flexible enough to change.
• Demonstrated initiative to analyze and resolve problems quickly, efficiently and collaboratively.
• Demonstrated ability to communicate well with others. Proficient verbal, non-verbal, written, and presentation skills.
• Experience with group facilitation, Trainer, Training & Development design, and job design preferred.

ทักษะ:

Instrument

ประเภทงาน:

งานประจำ

• Supervise the Bankers' Acceptance (BE) printing process for issuers, including document preparation, accuracy verification, delivery of documents to issuers and counterparties, and monitoring payment settlements in accordance with the terms and conditions of the paying agent role upon transaction maturity.
• Oversee securities transfer processes for both physical scripts and scripless securities, including proper control and systematic maintenance of all transaction-related documents.
• Coordinate with custodians, brokers, and relevant organizations such as Thai BMA and the Stock Exchange of Thailand (SET) to ensure all transactions are processed accurately, completely, and within the required timeline.
• Verify and reconcile transaction cash flows, while monitoring daily outstanding items to ensure complete, accurate, and timely settlement and delivery.
• Responsible for daily transaction accounting entries and preparation of both internal and external reports, including short-term debenture registration, bond sales reports, บล. 9 reports, AML reports, and MTM Option reports.
• Participate in system and process improvement initiatives to enhance operational efficiency and support business transactions, as well as perform other duties as assigned.
• Bachelor's or Master's degree in Finance, Economics, Accounting, or related fields.
• Strong knowledge of Fixed Income products and Derivatives.
• Strong people management and team management skills.
• At least 10 years of experience in Back-office Operations and Settlement processes.
• Good understanding of regulatory reporting requirements and compliance practices.
• Proficient in MS Office and relevant systems (e.g., PTI/TSD, Murex).
• Detail-oriented with strong problem-solving skills and ability to work under pressure.
• Good communication and coordination skills.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Problem Solving, Enthusiastic, Electronics, Automation, English

ประเภทงาน:

งานประจำ

• We're committed to bringing passion and customer focus to the business.*.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*.
• Position: Production Training Manager.
• Location: Lumentum Thailand, Navanakorn - Pathum Thani.
• Department: Productions.
• Reports To: Senior Director, Operations.
• Position Summary.
• We are seeking an experienced and passionate Manufacturing Training Manager to lead the development, implementation, and continuous improvement of training and workforce capability programs across our manufacturing operations.
• This role is responsible for ensuring employees possess the technical, operational, quality, safety, and compliance competencies required to support business objectives, manufacturing excellence, and operational readiness. The Manufacturing Training Manager will partner closely with Operations, Engineering, Quality, EHS, HR, and Production leaders to build a high-performance learning culture while driving workforce development, compliance training, and skills enhancement initiatives.
• The ideal candidate will have strong experience in manufacturing training, learning and development, competency management, instructional design, and organizational capability building within a fast-paced manufacturing environment.
• Training Strategy & Workforce Capability Development.
• Develop and execute the manufacturing training strategy aligned with business goals and operational requirements.
• Establish and maintain training frameworks, competency matrices, certification programs, and employee development pathways.
• Partner with Operations leadership to identify workforce capability gaps and implement development plans.
• Lead workforce upskilling and reskilling initiatives to support business growth and operational transformation.
• Drive a culture of continuous learning and employee development throughout the organization.
• Training Program Management.
• Design, develop, implement, and evaluate manufacturing training programs for operators, technicians, supervisors, and leaders.
• Manage onboarding, orientation, technical skills, cross-training, and certification programs.
• Ensure training content remains current, effective, and aligned with operational requirements.
• Coordinate training schedules and resources to support production demands while minimizing operational disruption.
• Measure training effectiveness and implement continuous improvements based on feedback and business outcomes.
• Technical & Operational Training.
• Partner with Engineering, Quality, and Manufacturing teams to develop technical training programs and work instruction certifications.
• Support new product introduction (NPI), process changes, automation projects,and technology deployment through effective training programs.
• Ensure employees are qualified and certified to perform assigned tasks and manufacturing processes.
• Support knowledge transfer and best practice sharing across manufacturing functions.
• Compliance, Quality & Safety Training.
• Ensure compliance with company policies, regulatory requirements, customer expectations, and industry standards.
• Manage training programs related to EHS, Quality Systems, ISO standards, Responsible Business Alliance (RBA), and other compliance requirements.
• Maintain training records, certification status, and audit-ready documentation.
• Support internal and external audits and ensure timely closure of training-related findings.
• Promote a strong culture of safety, quality, ethics, and compliance.
• Learning Systems & Training Administration.
• Manage Learning Management Systems, training databases, competency tracking, and certification records.
• Develop dashboards and reports to monitor training effectiveness, compliance status, and workforce readiness.
• Ensure training documentation is accurate, standardized, and maintained according to company requirements.
• Utilize data analytics to identify trends and improvement opportunities.
• Leadership & Team Management.
• Lead, coach, and develop the manufacturing training team.
• Build strong partnerships with Operations, Engineering, Quality, HR, and site leadership teams.
• Support talent development, succession planning, and leadership development initiatives.
• Drive employee engagement through learning and development programs.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Continuous Improvement & Organizational Development.
• Drive continuous improvement initiatives related to workforce capability, training efficiency, and learning effectiveness.
• Implement best practices in adult learning, instructional design, and manufacturing training methodologies.
• Support Lean Manufacturing, Kaizen, and operational excellence initiatives through capability-building programs.
• Benchmark training programs against industry best practices and recommend improvements.
• Bachelor's degree in Engineering, Industrial Management, Organizational Development, or related field.
• Minimum 8-10 years of experience in training, learning & development, workforce capability, or manufacturing training environments.
• Minimum 3-5 years of leadership experience managing training teams or learning functions.
• Experience in electronics manufacturing, semiconductor, optical, automotive, or high-tech manufacturing environments is preferred.
• Strong understanding of manufacturing operations, technical training systems, competency management, and adult learning principles.
• Experience supporting ISO, RBA, EHS, and quality compliance training requirements.
• Experience with Learning Management Systems, training databases, and learning technologies.
• Strong project management, communication, facilitation, and stakeholder management skills.
• Good command of English communication.
• Preferred Competencies.
• Learning & Development Leadership.
• Manufacturing Training & Workforce Capability Development.
• Adult Learning & Instructional Design.
• Leadership & Team Development.
• Change Management.
• Stakeholder Management.
• Compliance & Audit Readiness.
• Continuous Improvement & Operational Excellence.
• Data Analytics & Training Effectiveness Measurement.
• Strategic Thinking & Problem Solving.
• Working Conditions.
• Work in both office and manufacturing production environments.
• Regular interaction with production employees, supervisors, engineering teams, and site leadership.
• May require flexibility to support multiple shifts and training activities based on operational needs.
• We are an equal opportunity employer and value diversity at our company. *.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. *.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. *.
• Please contact us to request accommodation.*.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Business Development, Product Development, Project Management, Procurement, Branding, English

ประเภทงาน:

งานประจำ

• Operations Team.
• The.
• Head of Operations.
• oversees the development and smooth running of our DMC business. The role requires expertise in DMC SOPs, strong team leadership and training skills, and experience in travel trade business development. The role predominantly supports the growth of our DMC business, with the aim of becoming the market leader.
• Build and lead a strong operations team, initially focused on product development and customer service.
• Ability to reach and exceed KPIs (as a team and individually).
• Lead by example, and train your team to duplicate your success.
• CRM Management and target setting.
• Oversee product development, vendor procurement and contracting.
• Oversee our DMC tech systems.
• Help to manager DMC branding and PR.
• Support the Sales Team whenever needed.
• Support wider company efforts whenever needed.
• Attend trade conferences and expos when required.
• Build strong relationships with all partners and company departments.
• Manage third party assets, such as exterior marketing and PR service providers.
• Core Requirements.
• 5 years professional experience within a DMC or Travel Company.
• Leadership experience.
• Project management experience.
• CRM experience.
• A strong professional network.
• Fluent in English. Additional languages an advantage.
• Be a flexible team player with a start-up/fast growth mentality.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Business Development, Product Development, Project Management, Procurement, Branding, English

ประเภทงาน:

งานประจำ

• The.
• Head of Operations.
• oversees the development and smooth running of our DMC business. The role requires expertise in DMC SOPs, strong team leadership and training skills, and experience in travel trade business development. The role predominantly supports the growth of our DMC business, with the aim of becoming the market leader.
• Build and lead a strong operations team, initially focused on product development and customer service.
• Ability to reach and exceed KPIs (as a team and individually).
• Lead by example, and train your team to duplicate your success.
• CRM Management and target setting.
• Oversee product development, vendor procurement and contracting.
• Oversee our DMC tech systems.
• Help to manager DMC branding and PR.
• Support the Sales Team whenever needed.
• Support wider company efforts whenever needed.
• Attend trade conferences and expos when required.
• Build strong relationships with all partners and company departments.
• Manage third party assets, such as exterior marketing and PR service providers.
• Core Requirements.
• 5 years professional experience within a DMC or Travel Company.
• Leadership experience.
• Project management experience.
• CRM experience.
• A strong professional network.
• Fluent in English. Additional languages an advantage.
• Be a flexible team player with a start-up/fast growth mentality.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Accounts Receivable, Microsoft Office, Risk Management, Recruitment, English, Thai

ประเภทงาน:

งานประจำ

• Credit Management.
• Perform credit evaluation on all applications for loans or credit facilities, including monitoring of credit limits and collaterals provided by borrowers.
• Review credit files to ensure completeness of documentation before approving any loan or credit facility.
• Monitor all approved loans and credit facilities, ensuring that repayments are made on time and according to terms agreed upon.
• Oversee the collection of interest and principal payments on loans and credit facilities.
• Coordinate with internal departments such as Risk Management, Legal, and Compliance to ensure that all lending activities comply with relevant laws and regulations.
• Debt Recovery.
• Manage non-performing loans, initiating recovery actions against delinquent borrowers through various means, including legal action when necessary.
• Negotiate with borrowers to reach mutually agreeable solutions for outstanding debts.
• Work closely with external debt collectors to pursue debt recovery efforts.
• Customer Relationship Management.
• Ensure timely and effective communication with customers regarding account status updates, payment schedules, and other related information.
• Resolve customer complaints and disputes in a fair and efficient manner.
• Develop and implement strategies to enhance customer service standards within the bank.
• Reporting and Analysis.
• Prepare regular reports on loan performance, debt recovery progress, and credit risk assessment for senior management and stakeholders.
• Conduct analysis of trends in non-performing loans to identify potential risks and areas for improvement in lending practices.
• Staff Training and Development.
• Provide guidance and mentorship to junior staff members working under your supervision.
• Identify training needs within the department and recommend appropriate training programs to enhance employee skills and knowledge.
• Audit Preparation and Compliance.
• Assist in preparation for regulatory audits and inspections, ensuring that all records and documents are kept up to date and in order.
• Implement measures to ensure adherence to established policies and procedures.
• Other Duties.
• Perform any additional duties as assigned by direct supervisor or higher management.
• Job Qualifications.
• Bachelor's degree in Finance, Business Administration, or a related field.
• At least 5 years of experience in credit management or debt recovery, preferably in a financial institution.
• Strong understanding of credit risk assessment principles and methods.
• Knowledge of Thai laws and regulations governing lending and debt recovery processes.
• Excellent leadership and interpersonal skills.
• Ability to effectively communicate in both written and spoken English and Thai.
• Proficiency in Microsoft Office software and other relevant technology tools used in credit management and debt recovery processes.
• Additional Requirements.
• Develop, Engage, Execute, Strategise.
• Be a Part of the UOB Family.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
• Apply now and make a Difference.

ประเภทงาน:

งานประจำ

• จัดสรรเรื่องสื่อภาพรวมทั้งหมด.
• ควบคุมมาตรฐานเรื่องการติดสื่อในร้านทุกประเภท.
• ควบคุมและติดตามผลการดำเนินงานเรื่องการ ตกแต่งร้านค้าตามแผนงาน.
• ควบคุมและติดตามผลการดำเนินงานเรื่องการสรรหาร้านค้าตามแผนงาน.
• อื่นๆตามที่ได้รับมอบหมาย.
• ปริญญาตรี / โท ด้านบริหารธุรกิจ บัญชีการเงิน การตลาดหรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านบริหารโครงการ การพัฒนาธุรกิจค้าปลีก.
• สามารถขับรถยนต์ได้ (มีใบขับขี่).
• มีทักษะในการเจรจาต่อรอง ประสานงาน และควบคุมทีมงาน.
• มีภาวะเป็นผู้นำในการบริหารจัดการ การตัดสินใจ และการปฏิบัติที่เน้นผลลัพธ์ของงาน.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• วางแผนงานร่วมกับฝ่ายขนส่ง TBL ในการรับ-จัดส่งสินค้า,ประสานงานกับทีม Demand Forecast & Planning เพื่อให้มีสินค้าเพียงพอต่อการความต้องการลูกค้า,ประสานงานกับฝ่ายขาย ในเรื่องการรับ-จัดส่งสินค้าของลูกค้าแต่ละราย.
• ดูแล Process Order การเก็บคืน และเปลี่ยนสินค้า ติดตาม และรายงานการจัดส่งสินค้า (รวมการเก็บคืน และการเปลี่ยนสินค้า).
• ติดตาม และรายงานประเด็นปัญหา จากการรับออเดอร์-การจัดส่งสินค้า พร้อมเสนอแนวทางแก้ไขให้ผู้ที่เกี่ยวข้องทราบ.
• ร่วมบริหารสินค้าที่เก็บคืนไม่ให้เสื่อมสภาพ,จัดทำและวิเคราะห์รายงานในส่วนที่เกี่ยวข้อง,พัฒนาและปรับปรุง การรับ-จัดส่ง order ให้มีประสิทธิภาพและทันสถานการณ์.
• วางแผน และประมาณการณ์การจัดสรรสื่อ,การเบิกจ่าย, เปิดเอกสารใบขอเบิก-คืน วัสดุส่งเสริมการขายสื่อร้านโชคชัย, ดูแลและตรวจสอบ Stock สื่อ / ตัดชำรุด / ขายซาก,ตรวจสอบค่าบริการการกระจายสื่อ TBL, ร่วมตรวจนับ Stock สื่อที่คลัง Supplier กับทีมบัญชี.
• ตรวจสอบกิจกรรมส่งเสริมการขายทั้งขารับ และขาจ่าย ตรวจสอบ การจ่ายสินค้าเผยแผร่ให้ร้านค้าตามกิจกรรม โดยตรวจสอบหลักฐานการจ่ายกับระบบ SVM.
• จัดทำ P&L ประจำเดือน และสะสม เพื่อกระทบยอด พร้อมทั้งวิเคราะห์ค่าใช้จ่าย พร้อมเหตุผล เพิ่ม (ลด).
• จัดทำงบสรรพสามิต (รายงาน ภส.08-18, ภส.08-19),รายงาน รับ-จ่าย ตามชนิดสินค้า นำยื่นกรมสรรพสามิต.
• ดูแลการตรวจนับทรัพย์สินเครื่อง POS ร่วมกันทีมบัญชี ตามแผนที่กำหนด.
• ปริญญาโท/ตรี ด้านการบริหาร/การจัดการ /Supply Chain / Logistics หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Demand Planning, Supply Planning หรือ S&OP ไม่น้อยกว่า 3-5 ปี.
• มีประสบการณ์การวางแผน/ประมาณการสั่งและกระจายสินค้าอุปโภคบริโภค (FMCG).
• มีทักษะในการใช้คอมพิวเตอร์โปรแกรม MS office ขั้นสูง และการวิเคราะห์เชิงปริมาณ.
• มีทักษะการวางแผนและการจัดการอย่างเป็นระบบ และมีมาตรฐานในการทำงาน รวมถึงการติดตามผลงานอย่างมีประสิทธิภาพ.
• มีทักษะในการประสานงานกับหน่วยงานหลายส่วน (ร้านค้าปลีก, Sales, CVM, Big C, OMT, TBL และโรงงาน) เพื่อสนับสนุนงานขายให้ประสบผลสำเร็จตามเป้าหมายที่กำหนด.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Risk Management, English, Thai

ประเภทงาน:

งานประจำ

• Define and maintain IT Infrastructure policies across the Group that address the needs of the Group in line with relevant industry standards.
• Drive and deliver change to the Group's IT Infrastructure systems, processes, and procedures by continuously analyzing and reviewing new IT Infrastructure technologies and practices based on industry best practice.
• Report to senior management on IT Infrastructure matters/incidents.
• Assist with leadership and oversight of effective information and IT Infrastructure risk management.
• Assist on development and delivery of measures and metrics to support the assessment, reporting and ongoing improvement of the IT Infrastructure strategy.
• Work closely with internal stakeholders and business units to manage changes in technology and policy that could impact productivity.
• Assist IT asset management team to ensure assets full lifetime cycle value is achieved.
• Responsible for maintaining the Groups global network, across multiple sites/time zones of IT services to meet the functional objectives of the business.
• Assist with management of on-premise and cloud services, delivery services such as Directory Services, Network, Email, Website/Application back-end, Backups and Internet Connectivity.
• Enforcing Group IT Policy and standards, conduct audits, identify trends, determine system improvements, implement change.
• Deputize for the Group IT Operations Manager.
• At least 3 years managing others in an IT environment, supporting internal servers, networks, and 3rd party cloud services.
• Excellent Microsoft Exchange, Active Directory, MS Office 365, and FortiGate knowledge.
• Demonstrate a track record of successfully leading, developing, and motivating a team.
• Good commercial acumen to ensure the development of solutions meets stakeholders needs.
• Native Thai with good English communication skills.
• RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity, and Endurance is embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Accounts Receivable, Quality Assurance, Accounts Payable, Data Analysis, Recruitment, Accounting, Automation, Power BI, Tableau, YouTube, Oracle, SAP, CPA

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Opportunity.
• Are you an experienced finance transformation and continuous improvement professional who enjoys solving complex operational problems and delivering measurable results?.
• Agoda's Finance Operations Excellence team is looking for a Manager to lead finance and accounting process-improvement initiatives across our global operations. The role will focus on analyzing existing processes, identifying root causes, redesigning workflows, strengthening controls, and implementing sustainable improvements across areas such as.
• Accounts Payable (PTP), Accounts Receivable (OTC), General Ledger (RTR), payments, reconciliations, and financial close.
• You will own improvement initiatives from problem definition through implementation and stabilization. The ideal candidate combines strong finance-process knowledge with advanced Lean Six Sigma skills, structured problem-solving, data analysis, project ownership, and the ability to communicate recommendations clearly to finance and non-finance stakeholders.
• Finance and Accounting Process Improvement.
• Lead end-to-end improvement initiatives across AP, AR, GL, payments, reconciliations, and financial close.
• Conduct process mapping, value-stream mapping, Kaizens, and future-state design using Lean Six Sigma methodologies.
• Identify waste, bottlenecks, rework, process variation, and control gaps, and implement measurable improvements.
• Data Analysis and Reporting.
• Analyze finance and operational data to identify trends, exceptions, root causes, and improvement opportunities.
• Develop KPIs, dashboards, and reports to monitor process performance, quality, cycle times, and control effectiveness.
• Translate findings into clear recommendations and prioritized action plans.
• Project Ownership and Implementation.
• Own projects from problem definition and analysis through implementation, stabilization, and benefits tracking.
• Lead cross-functional teams across Finance, Technology, Operations, and business functions.
• Manage project plans, risks, dependencies, stakeholder alignment, testing, training, and rollout.
• Documentation and Knowledge Transfer.
• Create and maintain process maps, SOPs, work instructions, and control documentation.
• Use BPMN standards where relevant and support training and knowledge transfer to operational teams.
• Ensure improvements are embedded into standard processes and governance routines.
• Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.
• What You'll Need to Succeed.
• Technical & Functional Skills.
• Experience with BPMN-compliant process mapping, process reengineering, and Lean Six Sigma methodologies.
• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience with these processes as a user is a plus.
• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis using Fishbone/5 Whys, and generate actionable insights and improvement plans.
• Familiarity with finance systems (SAP, Oracle, etc.) and automation tools (Macros, RPA, Alteryx, UiPath, etc.) is highly desirable.
• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau).
• Behavioral Attributes.
• Breaks complex problems into clear hypotheses, analyses, decisions, and actions.
• Consistently looks for opportunities to reduce waste, variation, rework, and operational risk.
• Excellent communication, articulation and interpersonal skills.
• able to influence and collaborate with stakeholders at all levels.
• Maintains high standards for accounting accuracy, controls, documentation, and quality.
• Self-starter with the ability to manage multiple priorities in a fast-paced environment.
• Adaptable, resilient, and comfortable with ambiguity and change.
• Bachelor's or Master's degree in Finance, Accounting, Business, Engineering, Operations, or a related field.
• Lean Six Sigma Green Belt.
• certification or higher is mandatory.
• At least 6 years of relevant experience in finance transformation, finance operations excellence, continuous improvement, or finance and accounting process improvement.
• Strong practical experience applying Lean Six Sigma methodologies, including DMAIC, process mapping, value-stream mapping, Kaizen, and structured root-cause analysis.
• Experience in a tech or e-commerce environment is an advantage.
• Professional certifications (CA, PMP, CPA, etc.) are a plus.
• LI-NS2.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.