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• You will be based in Singapore (citizens only) or Bangkok and will work with the Director of Reputation & Engagement (R&E), Asia, on the development and execution of a communications strategy that builds and shapes the firm's reputation across the Asia-Pacific Region. You will report to the Senior Manager of the Asia Central R&E team and you will engage with a distributed network of approximately 50 communications professionals working across the region. You will also work closely with McKinsey's regional chairman and other leaders to develop priority themes and activities with pan ...
• You will be part of a central regional team responsible for translating McKinsey's strategic direction and priorities into a regional positioning and integrated communications strategy. In this role, you will support a wide-range of editorial and operational needs, including external, internal, and executive communications, executive briefings and script writing, thought leadership, creation of multi-media assets, alumni relations, and employee engagement as needed. You will prepare and craft compelling messaging, briefing material and scripts for the regional chairman for key external engagements, priority client meetings, client communications, and presentations. You will create and edit high-quality written content for a range of multi-media assets, including digital, podcast, video scripting and liaising with designers and videographers as required. You will assist with creating communications for high-impact events, client engagements, alumni and other priority external stakeholders. You will provide support to pan-regional external events. You will develop and execute internal communications as needed in line with regional strategic priorities. You will create materials and content that communicate the firm's client value proposition, including briefing materials, speeches, and presentations that contain consistent and effective messaging that can be targeted for relevant audiences. You will also stay abreast of McKinsey's latest thought leadership and most distinctive insights, and ensuring these are built into strategic messaging and speeches.
• 3+ years experience of strategic communications in an agency or leading company, and/or strong background in journalism
• Exceptional writing skills in a portfolio of published writing
• A track record working as part of a team in building/orchestrating successful, creative, pro-active content programs.
• Thorough understanding of external channels - including broadcast and print media, internal, digital and social, events etc.
• Experience of working with large, complex organizations and engaging with senior stakeholders, and a proven ability to balance the needs of different stakeholders
• Comfortable in a flexible, fluid and occasionally ambiguous operating environment where initiative is encouraged and rewarded, and collaborative consensus is required for success
• Taking the initiative to pick up and run with projects
• A strong drive for quality execution and excellence. A 'can do' attitude
• A passion for teamwork

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• Verification of Quality Documents as per the procedures and country requirements.
• Give clear instructions to Inspectors regarding Samples, Technical aspects, warnings and so on.
• Check inspection reports once received and ask for corrective actions if required.
• Coordination between the Inspection Activities and Technical.
• Coordination with LO/HO for Verification of Conformity activities.
• Provide the applicable standard for CoC activities.
• Explain technical issues to exporters / importers, if required.
• Consult BV Connect for update of VOC procedures/specifics and other VOC contracts site if available. Refer to WTO / ISO websites.
• Close contact with Clients especially in case of claims / Inspection team.
• QUALIFICATIONSBachelor's in Engineering or Science in any fields.
• At least one year experience basic knowledge about product conformity assessments.
• Knowledge of types of discrepancies (detected during document review, inspection and/or testing).
• Master review of conformity documents.
• Ability to deal with difficult situations.
• English proficiency.
• Working area Bang-Na.

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• แก้ไขและวิเคราะห์ปัญหาใช้งาน Internet, AIS Playbox.
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• ตรวจสอบและแก้ไขปัญหาสาย Fiber Optic Cable ขาด.
• การแก้ไขปัญหาอุปกรณ์ไม่สามารถเชื่อมต่อ Internet ได้ เช่น Notebook, Tablet, Smartphone, Smart TV.
• เลื่อนนัด, ติดตาม, ขอยกเลิกนัดช่างซ่อม (Onsite).
• ติดตามปัญหาการใช้งาน Internet, AIS Playbox, Application, Service, Website.
• แนะนำสินค้า และบริการ ตาม Life Style การใช้งานของลูกค้า เช่น Application หรือ บริการเสริมใหม่ของบริษัท.
• Recruiter Kantinan Leecharoenphatsakun (กัณตินันท์ ลี้เจริญภาสสกุล), Kunlanuch Sarawasee (กุลนุช สระวาสี), Suchada Nantasukhon (สุชาดา นันตสุคนธ์)

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• แก้ไขและวิเคราะห์ปัญหาใช้งาน Internet, AIS Playbox.
• แก้ไขและวิเคราะห์ปัญหาใช้งาน Application/Service/Website ไม่ได้.
• ตรวจสอบและแก้ไขปัญหาสาย Fiber Optic Cable ขาด.
• การแก้ไขปัญหาอุปกรณ์ไม่สามารถเชื่อมต่อ Internet ได้ เช่น Notebook, Tablet, Smartphone, Smart TV.
• เลื่อนนัด, ติดตาม, ขอยกเลิกนัดช่างซ่อม (Onsite).
• ติดตามปัญหาการใช้งาน Internet, AIS Playbox, Application, Service, Website.
• แนะนำสินค้า และบริการ ตาม Life Style การใช้งานของลูกค้า เช่น Application หรือ บริการเสริมใหม่ของบริษัท.
• Recruiter Kantinan Leecharoenphatsakun (กัณตินันท์ ลี้เจริญภาสสกุล), Karatdaw Krishnabhakdi (กะรัตดาว กฤษณะภักดี), Kunlanuch Sarawasee (กุลนุช สระวาสี), Methaphat Dissayapattanasak (เมธาพัฒน์ ดิษยพัฒนศักดิ์), Suchada Nantasukhon (สุชาดา นันตสุคนธ์)

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• แก้ไขและวิเคราะห์ปัญหาใช้งาน Internet, AIS Playbox.
• แก้ไขและวิเคราะห์ปัญหาใช้งาน Application/Service/Website ไม่ได้.
• ตรวจสอบและแก้ไขปัญหาสาย Fiber Optic Cable ขาด.
• การแก้ไขปัญหาอุปกรณ์ไม่สามารถเชื่อมต่อ Internet ได้ เช่น Notebook, Tablet, Smartphone, Smart TV.
• เลื่อนนัด, ติดตาม, ขอยกเลิกนัดช่างซ่อม (Onsite).
• ติดตามปัญหาการใช้งาน Internet, AIS Playbox, Application, Service, Website.
• แนะนำสินค้า และบริการ ตาม Life Style การใช้งานของลูกค้า เช่น Application หรือ บริการเสริมใหม่ของบริษัท.
• Recruiter Kantinan Leecharoenphatsakun (กัณตินันท์ ลี้เจริญภาสสกุล), Kunlanuch Sarawasee (กุลนุช สระวาสี), Suchada Nantasukhon (สุชาดา นันตสุคนธ์)

ประสบการณ์:

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• แก้ไขและวิเคราะห์ปัญหาใช้งาน Internet, AIS Playbox.
• แก้ไขและวิเคราะห์ปัญหาใช้งาน Application/Service/Website ไม่ได้.
• ตรวจสอบและแก้ไขปัญหาสาย Fiber Optic Cable ขาด.
• การแก้ไขปัญหาอุปกรณ์ไม่สามารถเชื่อมต่อ Internet ได้ เช่น Notebook, Tablet, Smartphone, Smart TV.
• เลื่อนนัด, ติดตาม, ขอยกเลิกนัดช่างซ่อม (Onsite).
• ติดตามปัญหาการใช้งาน Internet, AIS Playbox, Application, Service, Website.
• แนะนำสินค้า และบริการ ตาม Life Style การใช้งานของลูกค้า เช่น Application หรือ บริการเสริมใหม่ของบริษัท.
• Recruiter Kantinan Leecharoenphatsakun (กัณตินันท์ ลี้เจริญภาสสกุล), Kunlanuch Sarawasee (กุลนุช สระวาสี), Suchada Nantasukhon (สุชาดา นันตสุคนธ์)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

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• แก้ไขและวิเคราะห์ปัญหาใช้งาน Internet, AIS Playbox.
• แก้ไขและวิเคราะห์ปัญหาใช้งาน Application/Service/Website ไม่ได้.
• ตรวจสอบและแก้ไขปัญหาสาย Fiber Optic Cable ขาด.
• การแก้ไขปัญหาอุปกรณ์ไม่สามารถเชื่อมต่อ Internet ได้ เช่น Notebook, Tablet, Smartphone, Smart TV.
• เลื่อนนัด, ติดตาม, ขอยกเลิกนัดช่างซ่อม (Onsite).
• ติดตามปัญหาการใช้งาน Internet, AIS Playbox, Application, Service, Website.
• แนะนำสินค้า และบริการ ตาม Life Style การใช้งานของลูกค้า เช่น Application หรือ บริการเสริมใหม่ของบริษัท.
• Recruiter Kantinan Leecharoenphatsakun (กัณตินันท์ ลี้เจริญภาสสกุล), Kunlanuch Sarawasee (กุลนุช สระวาสี), Suchada Nantasukhon (สุชาดา นันตสุคนธ์)

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• Responsible for penetrate our acrylic sheet products into building material sector especially government, contractor, developer architect, home builder, distributor and dealer.
• Establishing the technical needs of the customer and suggesting appropriate products.
• Explaining complex technical information to customers in a way that is easily understandable.
• Following up with customers and resolving any issues that may arise.
• Keeping customers informed about new technological products.
• Ensuring that sales targets are consistently met.
• Reporting to management about sales made.
• Updating records of customer communications and contact information.
• คุณสมบัติ: Bachelor's or Master's in Civil Engineer, Architect or Business Administration or relate fields.
• Achieved a minimum GPA of 2.7 for Undergraduate and 3.3 for Post-graduate studies.
• Having Minimum 2 years of sales experience in building material market.
• Good handle with under pressure management situation.
• Strong interpersonal and communication skills.
• Excellent presentation skills and a professional personality.
• Good communication skills and able to practice negotiation/selling skills.
• Collaborative and good people management skills to manage relationships and achieve committed goals.
• Positive thinking and Eager to learn.
• ติดต่อ: Apisit อัฐ Maneeram.
• อีเมล์: [email protected]
• โทรศัพท์:

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• Work with Sales ream to classify correct HS code.
• Update HS Code database.
• Confirm Customs Entry and sign off the entry in NetBay System.
• Work with the team to acquire import license if needed.
• Coordinate with Forwarder to issue the completed document.
• Coordinate with Customs broker on the dropship if required.
• Approve Customs broker invoice and coordinate with Finance on the payment process.
• Last Mile Delivery.
• Work with Cross-dock warehouse to prepare the delivery list.
• Coordinate with Finance to issue Tax invoice.
• Communicate to customer on delivery schedule and other requirements requested by Customer.
• Control the POD returns and filing the delivery document.
• Approve delivery invoice from supplier and proceed the payment.
• What do I need to qualify for this job? Experience in Logistics field for more than 3 years (at least 2 years in Customs process related position).
• Good knowledge in HS Code Classification and Customs declaration process.
• Familiar with Import and Export customs entry tools i.e. NetBay.
• Good service mind with high sense of ownership.
• Proactive individual with good interpersonal and communication skills.
• Be able to work as a team.
• Able to operate PC and Microsoft Office (Words, Excel, Outlook) and Forwarder web-based application. Advance Excel is a plus.
• English proficiency in writing and reading.
• Task list Check and approve Customs entry.
• Analyze and maintain HS code Master data for new items.
• Check accuracy and convert FCA invoice to FOB invoice for the shipment required CoO Form.
• Manage and control the process to import product required license i.e. Instruct supplier to apply the permit for CBMW, request for TISI permit, Excise registration number etc.
• Coordinate with Customs broker to deliver the cargoes directly to Customer if needed.
• Manage after working hour customs clearance.
• Prepare the duty refund document set for submission.
• Provide product data sheet to customs broker when needed.
• Contact Customs officer when product is suspected during customs clearance process.
• Provide 6 digit HS Code data to Customers which has buying incoterm DAP / CIP / CIF and use Tax privilege for import.
• At Siemens, we value diversity as the inclusion of and collaboration of different thinking, background, experience, expertise and individual qualities across all organization levels and dimensions. We encourage and support our employees to develop their personal skills and strengths, regardless of gender identity, nationality, age, religious beliefs etc. We believe diversity strengthens our innovative capacity, unleashes the potential of Siemens' employees and thereby directly contributes to our business success.
• Organization: Global Business Services.
• Company: Siemens Limited.
• Experience Level: Mid-level Professional.
• Job Type: Full-time.

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• Internal or external customer-facing experience.
• 5+ years' work experience in a technical environment.
• Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.).
• Naturally curious with a high learning drive.
• Experience in one or more functional domain (e.g. architecture, operations, technical implementation, consulting).
• Do you love to work with customers and help them solve challenges using technology? Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS)?
• AWS Enterprise Support team is seeking Customer Advisors or "Technical Account Managers (TAMs)" to join our Enterprise Support team in Thailand. TAMs are advocates for their customers and work closely with them to provide support and advice on how they can leverage the most value from AWS. You will work with some of the best and brightest, while developing your skills and furthering your career within one of the most innovative and progressive technology companies.
• In this role, you will: Partner with some of the most exciting businesses in Thailand. These range from rising startups building their business from scratch through to large enterprises going through significant transformation.
• Build customer support strategies that help customers leverage value from AWS and actively work to reduce their AWS bills.
• Own your customer's end-to-end support experience, working with product teams and local leadership to unblock challenges.
• Become an expert on AWS and deepen your skills in cloud computing.
• Work autonomously and passionately to create positive customer outcomes.
• Key job responsibilities
• Act as a single point of contact to AWS customers who have purchased Enterprise support
• Make recommendations on how AWS offerings fit in the company strategy and architecture
• Complete analysis and present periodic reviews of operational performance to customer
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Champion and advocate for customer requirements within AWS (e.g. feature request)
• Participate in weekly and monthly customer meetings (onsite or via phone)
• Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
• Work with some of the leading technologists around the world
• Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possibleQualifications in Cloud/ Engineering/ Mathematics or other relevant certifications.
• Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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• Provide onsite service for electrical power distribution equipment MV/LV Switchgear.
• Perform operation and maintenance task according to assignment.
• Testing VCB, VC, protection relay, metering, busbar, cables and be on site leader.
• Project and site supervision for retrofit, replacement and extension work.
• Support sales for site survey in order to estimate materials and man power.
• Configuration DIGSI4 DIGSI5 and network communication IEC61850.
• Support for on call service and trouble shooting.
• Presentation and training.
• What are the qualification required for this job?Bachelor Degree in Electrical Power Engineering.
• 5 years of experience for electrical power distribution equipment, installation, testing and commissioning and maintenance work.
• Experience in SIEMENS MV/LV Product is preferable.
• Good interpersonal, communication skills and customer oriented.
• Good of English, both written & spoken skills and proficient in MS Office.
• Pls show if there is any further specialize topic.
• Organization: Smart Infrastructure.
• Company: Siemens Limited.
• Experience Level: Mid-level Professional.
• Job Type: Full-time.

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• Internal or external customer-facing experience.
• 5+ years' work experience in a technical environment.
• Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.).
• Naturally curious with a high learning drive.
• Experience in one or more functional domain (e.g. architecture, operations, technical implementation, consulting).
• Do you love to work with customers and help them solve challenges using technology? Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS)?
• AWS Enterprise Support team is seeking Customer Advisors or "Technical Account Managers (TAMs)" to join our Enterprise Support team in Thailand. TAMs are advocates for their customers and work closely with them to provide support and advice on how they can leverage the most value from AWS. You will work with some of the best and brightest, while developing your skills and furthering your career within one of the most innovative and progressive technology companies.
• In this role, you will: Partner with some of the most exciting businesses in Thailand. These range from rising startups building their business from scratch through to large enterprises going through significant transformation.
• Build customer support strategies that help customers leverage value from AWS and actively work to reduce their AWS bills.
• Own your customer's end-to-end support experience, working with product teams and local leadership to unblock challenges.
• Become an expert on AWS and deepen your skills in cloud computing.
• Work autonomously and passionately to create positive customer outcomes.
• Key job responsibilities
• Act as a single point of contact to AWS customers who have purchased Enterprise support
• Make recommendations on how AWS offerings fit in the company strategy and architecture
• Complete analysis and present periodic reviews of operational performance to customer
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Champion and advocate for customer requirements within AWS (e.g. feature request)
• Participate in weekly and monthly customer meetings (onsite or via phone)
• Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
• Work with some of the leading technologists around the world
• Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possibleQualifications in Cloud/ Engineering/ Mathematics or other relevant certifications.
• Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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ทักษะ:

English, Thai

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• Vault Mark is a digital marketing and SEO company based in Bangkok, Thailand. We handle digital marketing projects for some of the top global brands and well-established, reputed local businesses in Thailand. We are a young company with a dynamic team of digital marketing professionals, passionate about technology and industry trends and committed to customer-centric service delivery.
• We are looking for local talents with the right skill sets and result-driven attitudes. Candidates who are excited about career growth opportunities in a fast-growth co ...
• Job Title: Marketing Coordinator.
• Job Purpose: To create and manage both online & offline marketing activities of client projects.
• Key Requirements:
• Coordinate marketing activities with clients, partners, and other associates.
• Compile and arrange marketing activities, appointments, and schedules on a daily/weekly/monthly basis.
• Create marketing contents and scripts for online marketing campaigns.
• Coordinate marketing campaign creatives with in-house graphic designers.
• Excellent in both Thai and English, and able to make impactful presentations.
• Must have data & analytical skills, including reporting and interpretation of data.
• Have awareness & understanding latest social media marketing trends and techniques.
• Credentials:
• A University degree in Marketing or a related field.
• 5+ years of experience in marketing or similar role.
• Job Type: Full-time.
• Location: Bangkok, Thailand.
• If the above sounds like you, we look forward to receiving your application.
• Send your resume with a full-size photo to >> [email protected]
• Application deadline: 25 June 2022.
• Only shortlisted candidates will be notified.

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• College diploma in Hotel Management or related field.
• Previous restaurant or culinary experience.
• Proficient in use of Microsoft Office, PowerPoint, Excel, and Word.
• Eye for detail to achieve operational excellence.

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• You will be part of the risk team in the region and will be based in our Singapore, Bangkok, or Kuala Lumpur offices. You will be a critical part of the first line of defense for risk which covers 8 offices in the region. You will collaborate closely with the cell's Primary Risk Accountable Cell Leader (PRACL) and/or his/her delegate, providing operational support for risk and compliance matters. You will collaborate closely with the cell's Primary Risk Accountable Cell Leader (PRACL) and/or his/her delegate, providing operational support for risk and compliance matters. You will w ...
• You will be a critical part of the first line of defense for risk which covers 8 offices in the region. You will collaborate closely with the cell's Primary Risk Accountable Cell Leader (PRACL) and/or his/her delegate, providing operational support for risk and compliance matters. You will communicate and collaborate with a wide array of stakeholders. It will require strong attention to detail, with excellent organizational and project management skills. You will support cell leader by facilitating and documenting decisions around engaging new clients, approving medium-risk client engagements, and making staffing conflict decisions. You will synthesize and share data to help inform the decision process, and accurately capture decisions and rationales. Through this role, you will also convene and facilitate Risk Committee (consisting of regional office managers, sector leaders) meetings including ensuring cadence, agenda-setting, preparing meeting materials, documenting decisions, aligning on next steps and communicating them to key stakeholders where necessary. You will track engagements that require follow-up by cell leader with client service teams to ensure adherence to risk guardrails. You will also be providing leader with synthesized information on decisions and guardrails to enable follow-up conversations, and support documentation and reporting of outcomes as needed. You will work closely with cell leadership to implement compliance responsibilities and track/analyze data to flag areas for follow-up. You will provide supports for risk awareness efforts, including drafting communications and reminders to ensure colleagues complete all required activities. You will be the point of contact for individuals to help them navigate and complete the required steps.
• Undergraduate degree
• 3+ years professional experience in risk or compliance
• Ability to manage multiple workstreams with excellent project management skills and strong attention to detail
• Ability to work across all levels of seniority, cultivating trust-based, peer-counselor relationships, with strong personal presence and credibility
• Demonstrated judgment and discretion
• Comfort with ambiguity and a self-starter mindset
• Excellent written and oral communication skills, including clear and concise writing and editorial skills, and both local language and English language skills

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• Bachelor's degree; master's degree preferred.
• 6+ years of overall experience in a professional services environment.
• 2+ years of exposure to learning/training operations.
• Excellent organizational and project management skills; ability to prioritize and manage multiple tasks.
• Strong orientation towards team work and collaboration.
• Outstanding communication and interpersonal skills; ability to establish presence and credibility with senior stakeholders.
• Strong problem solving and analytical skills.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Promotion new services to any customers.
• Planning of marketing activities with Sales Manager.
• Reporting weekly marketing to PIC Thailand Manager & Sales Manager.
• Planning of visiting clients as per the agreement by Sales Manager.
• Update new instructions to customers when received from technical officer or HO/RC (Regional Center).
• Close contact with Clients especially in case of claims / Inspection team.
• Ensure clear communication to all internal and external interfaces.
• Process all necessary administration and documentation in area of responsibility.
• Preparation of all information material needed to support the relevant organizational unit.
• Optimize administrative processes and improve efficiency.
• Develop sales and marketing of PSI&VOC for Thailand to meet targe.
• QUALIFICATIONSBachelor's degree in engineering in electronic or related field.
• Background in sales & marketing at least 1 year.
• Basic knowledge about product conformity assessments.
• Knowledge of VOC (Verification of Conformity) general procedure will be advantage.
• Ability to deal with difficult situations.
• English proficiency.
• Communication skills.
• Good knowledge about product conformity assessment procedures.
• OTHER INFORMATION
• Working at Bangna (Sukhumvit 105).

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Provide Technical Support to all SiteMinder labelled products and services to internal and external customers, with a primary focus across the Mandarin language speaking APAC region.
• Develop strong customer relationships by providing exceptional technical support and consultation, across our phone, chat and other contact channels.
• Identify customer support and configuration requirements, set customer expectations and resolve their issues, delivering against customer demands and internal KPIs.
• Ensure all cases are resolved in a timely manner in accordance with company SLAs and personal KPIs.
• Act as a technical expert, identifying issues and communicating issues and requirements internally.
• Act as an escalation point for frontline teammates, guiding and empowering them to find solutions, or stepping in to resolve customer issues personally.
• What you have:
• High level of customer service and IT technical skills.
• Fluent Mandarin and English communication skills, both written and verbal.
• Strong Analytical skills - You'll be able to quickly analyse problems, determine the root cause and reach a resolution.
• An ability to operate across multiple technical platforms and systems in a fast paced, KPI driven environment.
• An ability to diagnose and troubleshoot web browser and connectivity issues.
• Great capacity for both internal and external customer interaction as well as conflict resolution.
• Stakeholder management and working across internal teams to find solutions.
• Desirable: Previous experience working in a high volume contact centre providing technical customer support.
• Desirable: Previous experience working in the hospitality industry in a technical or guest facing capacity.
• Desirable: Previous experience dealing with database query languages or tools (e.g. SQL, Python).
• Desirable: Fluent spoken and written Cantonese.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Provide Technical Support to all SiteMinder labelled products and services to internal and external customers, with a primary focus across the Indonesian language speaking APAC region.
• Develop strong customer relationships by providing exceptional technical support and consultation, across our phone, chat and other contact channels.
• Identify customer support and configuration requirements, set customer expectations and resolve their issues, delivering against customer demands and internal KPIs.
• Ensure all cases are resolved in a timely manner in accordance with company SLAs and personal KPIs.
• Act as a technical expert, identifying issues and communicating issues and requirements internally.
• Act as an escalation point for frontline teammates, guiding and empowering them to find solutions, or stepping in to resolve customer issues personally.
• What you have:
• High level of customer service and IT technical skills.
• Fluent Indonesian and English communication skills, both written and verbal.
• Strong Analytical skills - You'll be able to quickly analyse problems, determine the root cause and reach a resolution.
• An ability to operate across multiple technical platforms and systems in a fast paced, KPI driven environment.
• An ability to diagnose and troubleshoot web browser and connectivity issues.
• Great capacity for both internal and external customer interaction as well as conflict resolution.
• Stakeholder management and working across internal teams to find solutions.
• Desirable: Previous experience working in a high volume contact centre providing technical customer support.
• Desirable: Previous experience working in the hospitality industry in a technical or guest facing capacity.
• Desirable: Previous experience dealing with database query languages or tools (e.g. SQL, Python).
• Desirable: Fluent spoken and written Indonesian.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• At least Bachelor Degree in any related fields.
• At least 1-2 years experiences in administrative or secretarial function in engineering department. Good understanding of contractor, outsource, supplier management.
• Strong communication skills.
• Proficiency in English and computer literate.
• Being a good team player.