เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Communication, Compliance Program Implementation, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, External Audit, Financial Reporting, Generally Accepted Auditing Standards (GAAS), Governance Framework {+ 22 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Develop and maintain strong relationships with existing and potential clients.
• Identify customer needs and recommend suitable training and consultancy solutions.
• Achieve sales targets and contribute to the company's revenue growth.
• Prepare and deliver compelling sales presentations and proposals.
• Collaborate with internal teams to ensure client satisfaction and service quality.
• Monitor market trends and competitor activities to identify new opportunities.
• Bachelor s degree in Business, IT, or a related field.
• Proven experience in sales, preferably in the IT or training industry.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and CRM tools.
• Fluency in English and Thai is an advantage.
• Why to apply?.
• Join ERT to be part of a certified and innovative company that values professional growth and excellence. Enjoy a supportive work environment, competitive benefits, and opportunities to work with leading global technology partners.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

C#, Amazon AWS, React.js, English

ประเภทงาน:

งานประจำ

• preparing teaching materials.
• planning, preparing and researching for training lessons.
• teaching participants on various technical languages such as.NET, CMS, UI, Basic security, N-Tier.
• spending contact time with students on an individual or group basis.
• checking and assessing students' work and giving feedback.
• keeping IT skills and knowledge up to date.
• Skills and Qualifications.
• Diploma or Degree in Computer Science, Information Technology and etc.
• Proven work experience as an IT Trainer, Technical Trainer or similar role.
• Experienced in VB.NET, ASP.NET, C#, MVC, OOP, MSSQL HTML, CSS, Javascript, UI, N-tier, CMS and etc.
• The ability to motivate others.
• A patient and friendly approach to teaching.
• Excellent oral and written communication.
• Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
• https://www.wphdigital.com/notices.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• ให้การสนับสนุนและแก้ไขปัญหาด้าน IT แก่พนักงานทั้งด้าน Hardware และ Software.
• ติดตั้ง ดูแล และซ่อมบำรุงระบบเครือข่าย เช่น Router, Switch Hub, Access Point, NAS.
• ติดตั้งและดูแลระบบสายสัญญาณภายในองค์กร เช่น LAN, สายไฟ, สายสัญญาณเครือข่าย.
• ดูแลและบริหารจัดการระบบเครือข่ายพื้นฐาน เช่น IP Address, DHCP, DNS.
• ติดตั้งและดูแลระบบปฏิบัติการ Windows Server และ Linux เบื้องต้น.
• ดูแลบัญชีผู้ใช้งาน (User Account) และสิทธิ์การเข้าถึงระบบต่าง ๆ.
• สนับสนุนการใช้งานโปรแกรมพื้นฐานและแอปพลิเคชันสำนักงาน.
• ติดต่อประสานงานกับผู้ให้บริการภายนอกหรือซัพพลายเออร์เมื่อมีปัญหาด้านระบบ.
• วุฒิการศึกษาระดับ ปวส. หรือปริญญาตรี สาขาเทคโนโลยีสารสนเทศ, วิศวกรรมคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง.
• มีความรู้พื้นฐานเกี่ยวกับ TCP/IP, เครือข่าย LAN, การตั้งค่า DHCP.
• เข้าใจพื้นฐานการทำงานของอุปกรณ์ Router, Switch Hub, Access Point และ NAS.
• มีทักษะในการติดตั้งและดูแลระบบปฏิบัติการ Windows Server และ Linux.
• สามารถสื่อสารภาษาอังกฤษได้.
• มีความรับผิดชอบสูง และสามารถทำงานภายใต้แรงกดดันได้.
• หากสามารถเดินทางไปทำงานที่ต่างประเทศได้จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• ดูแล บำรุงรักษา และปรับปรุงระบบ IT Infrastructure เช่น Server, Storage, Network (LAN/WAN/Wireless) และระบบ Cloud
• บริหารระบบปฏิบัติการ macOS, Windows Server และ Linux รวมถึงการรักษาความปลอดภัยภายในเครือข่าย
• ดูแลระบบ Virtualization (VMware, Hyper-V) และบริหารทรัพยากรให้เหมาะสมกับการใช้งาน
• ออกแบบและจัดการระบบสำรองข้อมูล (Backup / Disaster Recovery) ให้สามารถกู้คืนได้อย่างรวดเร็วและปลอดภัย
• ดูแลระบบบริหารจัดการอุปกรณ์ Apple (macOS / iOS) ผ่าน MDM เช่น Jamf, Mosyle, Intune หรือ JumpCloud
• จัดการ Apple Business Manager (ABM) และเชื่อมต่อกับระบบ MDM
• บริหารจัดการทรัพย์สินด้าน IT และซอฟต์แวร์ลิขสิทธิ์ รวมถึง Subscription Services เช่น Microsoft 365, Adobe, Google Workspace
• ประสานงานกับผู้จำหน่าย (Vendors / Suppliers) ในการจัดซื้อ ต่อสัญญา และดูแลงบประมาณที่เกี่ยวข้อง
• ปฏิบัติตามนโยบาย IT Security และ IT General Controls ขององค์กร พร้อมสนับสนุนงานตรวจสอบภายใน/ภายนอก
• ให้การสนับสนุนทางเทคนิคแก่ผู้ใช้งาน วิเคราะห์และแก้ไขปัญหาเชิงเทคนิคจนกว่าปัญหาจะได้รับการแก้ไข
• จัดทำเอกสารระบบและรายงานการใช้งานเพื่อใช้ในการวางแผนและตรวจสอบประจำปี.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาเทคโนโลยีสารสนเทศ วิทยาการคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์ด้าน IT Infrastructure อย่างน้อย 2-3 ปี
• เชี่ยวชาญในการดูแลระบบ macOS และอุปกรณ์ใน Apple Ecosystem
• มีประสบการณ์ใช้งานระบบ MDM / ABM
• มีความรู้ด้าน Server, Network, Virtualization (VMware, Hyper-V) และ Cloud (AWS, Azure หรือ GCP)
• เข้าใจระบบเครือข่ายและความปลอดภัย (Fortinet, Mikrotik, Synology, Cisco, Hikvision, Ubiquiti, Next-Gen Antivirus)
• มีทักษะในการจัดการทรัพย์สิน IT การต่ออายุ Subscription Software และการประสานงานกับ Vendor
• มีทักษะการสื่อสาร การแก้ไขปัญหาเชิงเทคนิค และการทำงานอย่างเป็นระบบ.

ทักษะ:

Software Development, Analytical Thinking, Excel

ประเภทงาน:

งานประจำ

• Extensive understanding of the software development lifecycle, backed by relevant technical certifications.
• Adept in Agile practises, with experience leading cross-functional teams to achieve exceptional results.
• Competence in applying technical frameworks and methodologies, complemented by a foundational grasp of user experience design.
• Familiarity with modern platform engineering technologies and tools.
• Exceptional communication capabilities, paired with strong analytical thinking and a keen eye for detail.
• A self-starter attitude with the ability to excel independently and in collaboration with a team.
• The experience we're looking for.
• Extensive understanding of the software development lifecycle, backed by relevant technical certifications.
• Adept in Agile practises, with experience leading cross-functional teams to achieve exceptional results.
• Competence in applying technical frameworks and methodologies, complemented by a foundational grasp of user experience design.
• Familiarity with modern platform engineering technologies and tools.
• Exceptional communication capabilities, paired with strong analytical thinking and a keen eye for detail.
• A self-starter attitude with the ability to excel independently and in collaboration with a team.
• The skills for success.
• Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Python, SQL, Database Administration, English, Thai

ประเภทงาน:

งานประจำ

• Guide and train new customers to confidently use our system.
• Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
• Analyze and manage customer data to ensure readiness for real-time use.
• Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
• Travel and visit customer sites.
• Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
• Proficiency in Excel and SQL; Python skills are a plus.
• Excellent communication skills in both Thai and English.
• Adaptable, quick to learn, and able to work under pressure.
• Educational background in IT, Computer Science, or related fields is preferred.
• Allows you to apply your skills in data, technology, and customer service.
• Supports your personal and professional development.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Creative Presentation, Microsoft Office, Thai, English

ประเภทงาน:

งานประจำ

• มีประสบการณ์ออกแบบ ทำ Presentation หรือเอกสารนำเสนอสินค้ามาก่อน.
• เคยมีประสบการณ์ใช้งานโปรแกรม Canva, CapCut, Premiere Pro, Photoshop เป็นต้น.
• เคยมีประสบการณ์เกี่ยวกับธุรกิจอาหารและเครื่องดื่มมาก่อน.
• ผลตอบแทนและสวัสดิการ (Benefits).
• รายได้ตามตกลง (ไม่รวม โบนัสรายปี เบี้ยขยัน และเงินสนับสนุนพิเศษตามโครงการ) และ พิจารณาปรับตามผลงาน.
• สิทธิ์ประกันสังคมหรือสิทธิประกันกลุ่มของบริษัท.
• โบนัสรายปี (ขึ้นอยู่กับผลประกอบการของบริษัท).
• เบี้ยเลี้ยงและค่าเดินทางนอกสถานที่.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Analytical Thinking, Enthusiastic, High Responsibilities, Problem Solving, Creative Thinking, English, Thai

ประเภทงาน:

งานประจำ

• To be present for all communication & meetings & managing correspondences.
• To present financial reporting analysis on facts & figures on performance regularly.
• To co-create & ideate on creative as well as critical aspects of business development.
• To plan, prepare & coordinate all documents & arrangements.
• To actively participate & regularly monitor the global hospitality & luxury industry.
• To help in analysis & initiation of procurement across all projects.
• Most importantly, to be a member of the team in driving the organization forward to business growth for a highly unique hospitality brand.
• This job requires someone who is fluent in Thai and English.
• This job requires a positive thinker & a go-getter.
• This job requires someone who can work well under pressure.
• This job requires someone who is logical but also very creative.
• A candidate with a hospitality background is preferred, but not necessary.
• We are looking for someone who has an eager interest in hospitality, business development, design thinking, management and/or strategy.
• We are looking for someone who is passionate & wants an opportunity to both learn & grow to the next level as a team together.
• Our hiring policy is simple. We look at your ambition, your attitude, your ability to adapt, your passion, and your motivation to grow.
• We are hiring many positions under our hospitality segment. If you believe your skills may not precisely align with this position but would still love to work with us, we insist you to please do not hesitate to submit your resume to us, and we look forward to hearing from you!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Public Relations, Creative Writing, Thai, English

ประเภทงาน:

งานประจำ

• Drafts basic public relations materials including news releases, media alerts, fact sheets and other materials as directed.
• Carries out special and media event planning activities and arrangements as outlined by the public relations specialist.
• Attends weekly meetings with team to update projects and participates in brainstorming sessions.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect and administrative databases. Other tasks include database creation, data entry and update additions and corrections. The intern will provide data output in the form of letters, fax lists, data lists and other reports as requested by account staff.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to printing of materials, renting of audio/visual equipment, photography, graphic arts services or supplying needed products.
• Assists with administrative duties including fax processing, sorting, collating, stuffing envelopes, mailings and other administrative functions as assigned.
• Assists with the management of newspaper and periodical inventories for easy access.
• Performs other activities as assigned.
• The Public Relations Assistant will be a recent graduate with a degree in public relations, marketing, advertising, mass communications or other related program.
• The individual must demonstrate the ability to undertake basic public relations writing assignments (Thai/English), and pose an understanding of basic media relations skills, an ability to interact professionally with clients and good judgment.
• A working knowledge of computers, MS Office and database management software is necessary.
• The public relations assistant will be mentored by the PR Consultant who will help the intern prioritise tasks and focus on multiple projects and deadlines simultaneously.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, ISO 27001, Project Management

ประเภทงาน:

งานประจำ

• Develop and implement IT governance frameworks, policies, and procedures that align with industry best practices, regulatory requirements, the company and technology team objectives.
• Design and implement controls and mitigation strategies to address identified risks and ensure compliance with relevant regulations and industry standards.
• Collaborate with key stakeholders to identify and document IT governance goals, objectives, and key performance indicators (KPIs) that align with the company and techno ...
• Collaborate with IT and business stakeholders to balance business agility and IT risk.
• Coordinate and participate in audits and assessments to evaluate the effectiveness of IT governance controls and ensure compliance with internal policies and external regulations.
• Monitor and report on the effectiveness of IT governance controls, identify areas for improvement, and recommend appropriate remediation actions.
• Regularly review existing policies and procedures to identify gaps and areas of improvement.
• Maintain a thorough understanding of emerging trends, technologies, and regulatory changes that could impact the company s IT operations and governance.
• Bachelor s degree in Computer Science/Engineering, Information Systems, or IT related field.
• At least 5 years of work experience and 2 years in IT governance, risk management, or IT audit.
• Strong knowledge of IT governance standards and frameworks such as COBIT, ITIL, ISO 27001, etc.
• Solid understanding of cyber security principles and data privacy regulations.
• Exceptional communication skills with the ability to present complex IT concepts to non-technical stakeholders.
• Analytical mindset with strong problem-solving skills and attention to detail.
• Proven project management and leadership skills.
• Familiarity with cloud technologies and their governance requirements.
• Experience in a startup or tech-oriented environment.
• If you are passionate about IT governance and want to make a significant impact in a dynamic startup environment, we would love to hear from you!.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Market Research, Research, Business Development

ประเภทงาน:

งานประจำ

• Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.
• Established and productive professional individual contributor.
• Works independently with general supervision.
• Problems faced are difficult and may be complex.
• May influence others within the job area through explanation of facts, policies and practices.
• Works on moderate to complex projects.
• Uses company standard policies and procedures to resolve a variety of issues.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Receives moderate level of guidance.
• Work is reviewed for soundness of judgment and overall accuracy.
• General proficiency with various tools, systems, and procedures required to accomplish the job.
• May need to consult with Senior/Specialist staff members on some technical issues.
• Experience in Cloud Azure/Microsoft 365 or related products is a plus.
• A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Design, implement and maintain the IT Security of the organization which involves developing and executing security strategies, standards and procedures to protect IT assets from cyber threats and vulnerabilities.
• Develops solution conceptual designs and solution blueprints for IT projects.
• Design security architecture elements to mitigate emerging threats.
• Reviewing security measures and recommending to implementing enhancements.
• Review and advise security solution architect for the proposed system such as: Network Segmentation, Application protection, Defense-in-depth, Remote Access, Encryption Technologies.
• Conducting security advisory consultancy and working with RED and BLUE team for security testing along the pipeline of the system delivery.
• Bachelors or Masters Degree in Computer Engineering, Computer Science or related field.
• At least 5 years of experience of IT Security Advisory, Penetration tester or Enterprise Architect or related role.
• Comprehensive understanding of the IT Security Concept, Security Architect, Risk assessment.
• Ability to analyst finding form Offensive and Defensive Security team.
• Ability to analyze end-to-end security processes and provide advice in order to reduce risk to acceptable levels.
• Strong analytical and problem solving.
• Rapid learning capability and able to work under pressure.
• Good command in written and spoken Thai and English language.
• Ability to present technical solutions with stakeholders in an easy way.
• Knowledge of International Security frameworks, Standards, and Guidelines e.g., NIST-800-53, PCI-DSS, OWASP, and etc.
• Professional Certificated related to work e.g. (CISSP, CSSLP, CDPSE, OSCP, TOGAF) is desirable.
• Location: True Digital Park, Punnawithi.

ทักษะ:

Purchasing, Research, Work Well Under Pressure

ประเภทงาน:

งานประจำ

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

ISO 27001, Legal, Finance

ประเภทงาน:

งานประจำ

• Design and implement a cybersecurity strategy that aligns with the organization's overall business objectives.
• Conduct regular security risk assessments, vulnerability assessments, and penetration testing to evaluate the organization s cyber defenses; subsequently, develop and implement security risk mitigation strategies and programs.
• Lead and coordinate response efforts in the event of security incidents, overseeing investigation, mitigation, and post-incident analysis.
• Compliance & Regulatory ManagementEnsure adherence to relevant laws, regulations, and standards (e.g., PDPA).
• Implement and lead initiatives for security and compliance audit certifications, including ISO 27001, NIST, the Cyber Resilience Assessment Framework (C-RAF), and other applicable standards and best practices.
• Recommend, implement, and manage continuous monitoring of IT security systems and tools.
• Collaborate with legal and data protection teams to establish policies and safeguards for sensitive and personal data.
• IT GovernanceEstablish and maintain an IT governance framework, policies, and processes that align with the organization s business goals while ensuring compliance with legal, regulatory, corporate, and industry requirements.
• Work in partnership with management, legal, finance, and external auditors to promote transparency and alignment in governance practices.
• Generate and present reports on IT governance performance, compliance status, and the risk landscape to stakeholders.
• Data GovernanceDevelop and implement data governance policies that ensure data quality, security, and compliance.
• Manage the data lifecycle, align data strategies with business objectives, and collaborate with cross-functional teams to enhance data integrity.
• Oversee data stewardship, regulatory compliance, and provide best practices for data management to support effective decision-making.
• Team Leadership and DevelopmentLead and mentor a small team of IT governance, compliance, and security professionals.
• Foster a culture of continuous improvement and knowledge sharing within the team and across business units.
• Requirements:Bachelor s or Master s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• A minimum of 5 years of experience in IT governance, cybersecurity, and compliance, with at least 2 years in a managerial role.
• Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), cybersecurity standards (e.g., ISO 27001, NIST), and regulatory requirements (e.g., PDPA).
• Possession of basic IT governance and cybersecurity certifications (e.g., CISSP, CISM) is advantageous.
• Proficient in common technical team/project management tools (e.g., JIRA, Asana, Github). Collaborative team player with strong interpersonal skills, capable of working effectively with both internal and external teams.
• Working-level fluency in English and Thai. Proficient in English equivalent to IELTS 5.5, CEFR B2, or TOEFL 72; excellent spoken and written communication to effectively work with a global management team.
• Familiarity with local regulatory bodies (e.g., OIC, SEC, BOT) is a plus.
• Experience in the insurance industry will be an added advantage.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Swift, Assurance, English, French

ประเภทงาน:

งานประจำ

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Automation, Industry trends, Compliance, English

ประเภทงาน:

งานประจำ

• Integrated IT Solution Enablement: Lead the technical and functional enablement of Accor s IT Offer (PMS, POS, CRM, etc.), ensuring seamless integration and local adaptability. Act as the technical lead for interface connectivity functions. Liaison between Distribution System Support, Regional IT and Central (Paris).
• Performance Analysis & Optimization: Analyze system performance across the hotel network, identify optimization opportunities, and propose data-driven enhancements.
• Technology Advisory & Innovation: Advise hotel stakeholders on technology selection ...
• Cross-functional Training & Enablement: Design and support training programs that build transversal IT capabilities across hotel teams, beyond tool-specific usage.
• Continuous Evaluation & Feedback Loop: Establish and maintain a feedback loop with hotel teams to ensure IT solutions remain aligned with operational needs and industry trends.
• Vendor & Partner Collaboration: Act as a key interface with technology vendors and service providers to ensure solution adaptability and compliance with local and global standards.
• Strategic Reporting & KPIs: Contribute to consolidated reporting using standardized KPIs to evaluate the impact of IT solutions on guest satisfaction and business performance. Effectively communicate technology related plans, actions and decisions with stakeholders.
• Product Management Support: For locally scoped products, support product lifecycle management. For globally scaled solutions, facilitate transition to global product teams. Provide 3rd Level technical escalations to Americas/ENA/MEAPAC for strategic vendors/projects.
• PMS Rollout: Act as leader for the deployment. Provide deep functional and technical insight to support the exécution of the rollout plan. Colaborate with internal teams (product, operationals, GMs) and external partners to ensure readiness, validate solution fit and troubleshooting deployment issues. Deliver structure feedaback to product teams on system performance, localizaton needs and user experience. Maintain and manage within the Region, the PMS environments to Accor business needs.
• Qualifications Bachelor s or Master Degree in IT Engineering, product or related field.
• 3-5 years of experience in IT, Product, SAAS, hospitality systems.
• Fluent communication in English.
• Demonstrates independently with a strong sense of ownership and follow-through.
• Delivers high-quality outcomes with minimal supervision, often setting the standard for others.
• Able to overcome resistance by demonstrating value and building confidence in new solutions.
• Maintains focus and professionalism under pressure, especially during escalations or high-stakes deployments.
• Excellent problem-solving, organization and analytical skills.
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ทักษะ:

ERP, SAP, Oracle

ประเภทงาน:

งานประจำ

• 3rd- 4th year undergraduate student.
• Be able to commit a minimum of 12 weeks (full-time), period between Jan - Mar/Apr 2026.
• Start/End dates are based on the academic calendar and EY s internship program.
• Required documents attach.
• Resume **please specify, your avaiable period internship - A must.
• Transcript - A must (Unofficial / Capture can be used.).
• 3rd grades must only show totally 4 semesters, 4rd grades must only show totally 6 semesters.
• GPAX or weighted average mark (WAM) ** Please specify, In the application field - A must.
• Please provide your cumulative grade point average (GPA) or weighted average mark (WAM).".
• Standard English score i.e. TOEIC, TOEFL, IELTS (if any).
• Are you ready to shape the future with confidence?.
• Will you shape the future or will the future shape you?.
• How will we work better together to build a better working world?.
• Here at EY, you ll have the chance to build a truly exceptional experience. We ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you ll develop the skills you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.
• The opportunity: your next adventure awaits.
• Our IT Audit support service are designed for the dual purpose of strengthening internal controls and, in so doing, helping to improve IT and business performance. In addition to assurance-related engagements.
• IT Audit (business and IT processes) as part of Financial Audit.
• Review automated controls / IT security of well-known Operating Systems and DBMSs.
• Review ERP e.g. SAP, Oracle etc. for business operations.
• Work includes conduct/examine internal audits of client s established internal controls and procedures to evaluate the effectiveness of clients' information-related controls and processes and associated risk exposures. Identify weak of IT processes that cause business risks. Documenting the test findings and remediation testing.
• Participate in the meeting with client s top management to report and recommend on IT general controls and automated controls.
• Provide support, maintain communication, assist team in accomplishing audit objectives and updating senior team members on progress.
• Clients include multinational and more than 30% SET-listed companies with many business types.
• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers.
• You are inclusive. We re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.
• (Year 3-4) Senior year student for Majoring in Accounting, AIS, MIS, Inforamtion System, Statistic, Computer Science, Computer Engineering, IT or other related fields.
• Effective command of verbal and written both Thai and English.
• Strong analytical skills, detailed and results oriented, problem solving, interpersonal and leadership skills.
• Adaptable and be able to work upcountry.
• Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
• Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds both professionally and culturally.
• Bring out the best in yourself with continuous investment in your personal well-being and career development.
• Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.
• Hands-on experience with real-world projects and challenges, providing you with invaluable insights and skills.
• Allowance package.
• Business travel insurance.
• IT equipment support.
• Are you ready to shape your future with confidence? Apply today.
• To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
• EY | Building a better working world.
• EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
• Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
• EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Industrial Engineering, Automation, English

ประเภทงาน:

งานประจำ

• Build strong relationships with Reckitt s Manufacturing community (both virtual and in-person), as well as global Health & Hygiene and IT teams.
• Engage at both strategic and operational levels, connecting with factory leadership and shopfloor personnel.
• Confidently guide and challenge leaders using excellent communication and presentation skills.
• Operate in a matrix environment, supporting Solutions Delivery and Demand Management.
• Oversee manufacturing operations, understand processes, and present solutions to business teams while clearly articulating technical issues to delivery teams.
• Develop expertise in key Reckitt applications and leverage their benefits.
• Ensure compliance with global technical and information standards.
• The experience we're looking for.
• Education: Bachelor s degree in IT, Industrial Engineering, or related field (Master s preferred).
• Experience: Minimum 3 years in a relevant industry.
• Skills & Knowledge:Strong understanding of manufacturing processes, IT&D operating models, Industrial Automation, and Industry 4.0.
• Ability to work independently, make decisions, and clarify complex situations.
• Comfortable in fast-paced, dynamic environments; proactive and improvement-focused.
• Excellent communication and presentation skills; adaptable to different styles.
• Strong business acumen and problem-solving ability.
• Fluent in English (reading, writing, speaking).
• The skills for success.
• Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Accounting, Quality Assurance, English

ประเภทงาน:

งานประจำ

• Perform IT Audit and Advisory services for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Product, etc.).
• Participate in significant meetings with client's management to communicate detailed audit findings and recommendations, as assigned.
• Perform any other tasks or assignments.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analyst, Consultant, Senior Consultant across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• RequirementsEducation background in Accounting, Finance, and/or other IT-related fields (eg., AIS/MIS, Computer Engineering, Computer Science, etc).
• At least 1-3 years experience in IT Audit / IT Security / IT Quality Assurance, or Financial Audit with some IT knowledge (e.g., access control, change management).
• Knowledge in Audit concept / technique, and willing to learn more in IT Audit and Advisory services.
• Can do" attitude and able to work either individually or with team under pressure (e.g., quality and timeliness of audit reports).
• Experiences in using CAAT or Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 36464In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.