เงื่อนไขการค้นหา

ทักษะ:

Mandarin, English, Thai

ประเภทงาน:

งานประจำ

• Be the face of the company in the marketplace at your designated work locations.
• Know the package and rewards you are promoting to the public in appreciation of attending a sales presentation.
• Know the Sales Preview Centre locations and assist the customer with maps and directions on how to get to their selected Preview Centre.
• Complete necessary paperwork for tour bookings generated during your designated shift.
• Call your booked guests the night prior to their preview date to confirm their attendance if required.
• Ensure sufficient collateral is in good condition and working order.
• Ensure your work location is neat and tidy.
• Attend scheduled team meetings.
• Phone Marketing Administration with tour bookings generated during your designated shift.
• Achievement of tour volume requirements.
• Level of spoken English, and other targeted languages as required.
• Demonstrating confidence and personality to repeatedly open new conversations with potential customers from all over the world.
• Self motivation and focus on meeting targets.
• Ability to work well in a 5 star environment, ensuring that MiVC operational standards are met in relationship to Team Values and Goals.
• Displaying personal motivation and effort to assist in the smooth operations and profitable.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

• Report directly to the Building Manager.
• Coordinate with co-owners and ensure smooth unit handovers.
• Respond to inquiries and coordinate with co-owners regarding defects after handover.
• Handle complaints and inquiries from co-owners professionally and promptly.
• Coordinate with the responsible department or personnel and provide updates to co-owners.
• Notify and follow up with relevant parties and maintain updated status reports on sub-contractor tasks.
• Check, manage, and maintain updated records of client key cards.
• Prepare and manage telephone request reports from co-owners/tenants for the Building Manager.
• Perform any other duties as assigned.
• Thai Nationality Only.
• A degree in any field is acceptable.
• Experience in customer service, as a receptionist, or as a guest service agent is preferred.
• Well-groomed with a pleasant appearance and personality.
• Service-minded and professional in interactions.
• Good command of English, both written and spoken.
• Able to work six days per week.
• New graduates are welcome to apply.
• Proficiency in Chinese will be an added advantage.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay.
• PhuketSamuiPattayaHua-Hin.
• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
• Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
• Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
• Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, SAP, ERP, English

ประเภทงาน:

งานประจำ

• We are looking for a Customer Service Representative (Order Management) to support the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. You will work closely with customers, sales teams, manufacturing plants, warehouses, and logistics providers to coordinate orders from entry through shipment.
• Process and manage customer orders using SAP or similar ERP systems.
• Coordinate order fulfillment from order entry through delivery.
• Follow up with manufacturing plants on production and committed shipment schedules.
• Plan and monitor delivery and shipping schedules with warehouses and logistics providers.
• Liaise with customers, dealers, freight forwarders, and shipping agents regarding order status and shipment arrangements.
• Process order amendments and communicate updates to relevant stakeholders.
• Prepare order status, delivery, and shipment reports.
• Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
• 2-5 years of experience in Customer Service, Order Management, Sales Support, Logistics, or Supply Chain.
• Experience using SAP or similar ERP systems.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Strong communication, coordination, and problem-solving skills.
• Good command of English.
• Carrier is An Equal.
• Opportunity/Affirmative.
• Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
• Click on this.
• link.
• to read the Job Applicant's Privacy Notice.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 2 years of experience in Front Office, Guest Services, or a similar role within the hospitality industry.
• Previous supervisory experience is preferred.
• Strong communication and interpersonal skills.
• Good problem-solving and guest complaint handling abilities.
• Experience with Front Office systems and hotel management software.
• Good command of English, both written and spoken.
• Ability to lead, coach, and motivate team members.
• Service-oriented with a positive attitude and professional appearance.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Budgeting, Thai

ประเภทงาน:

งานประจำ

• Hotel Operations Management.
• Lead the day-to-day operations of The Manner Hotel to ensure efficient and profitable performance.
• Monitor operator performance against management agreements and business plans.
• Ensure smooth hotel operations while maintaining luxury hospitality standards.
• Monitor guest satisfaction, online reputation, and service quality to achieve operational excellence.
• Business Performance & Financial Management.
• Drive hotel profitability and maximize asset value.
• Develop annual business plans, operating budgets, and financial forecasts.
• Analyze financial performance and market trends, competitors, and customer insights.
• Identify opportunities to improve operational efficiency and profitability.
• Present monthly performance reports and strategic recommendations to management teams.
• Develop action plans to improve market positioning and financial performance.
• Asset Management.
• Protect and enhance the long-term value of the hotel asset.
• Develop and implement asset enhancement initiatives.
• Monitor CapEx planning, renovation projects, and maintenance programs.
• Ensure compliance with owner expectations and investment strategies.
• Stakeholder Management.
• Serve as the primary liaison between ownership, hotel management, operators, and external partners.
• Build strong relationships with Hyatt Regional, Local vendors, Consultants, Investors, Regulatory authorities and External Partners.
• Coordinate with management teams regarding strategic initiatives and performance updates.
• Owner Representation & Governance.
• Act as Sansiri's designated Owner Representative for all hotel management matters.
• Ensure hotel operators comply with Management Agreement (HMA), KPI performance standards, and Owner objectives.
• Review operator business plans, budgets, marketing plans and capital expenditure proposals.
• Lead Owner meetings and represent ownership interests in strategic decision-making.
• Hotel Management Agreement (HMA) Expertise.
• Contract & Agreement Management.
• Monitor compliance with Hotel Management Agreements.
• Evaluate operator performance against contractual obligations.
• Support negotiations, renewals and amendments of management agreements.
• Review owner rights, operator obligations and performance clauses.
• Investment & Acquisition Responsibilities.
• Portfolio Asset Management & Expansion.
• Provide asset management advisory for future hospitality investments within Sansiri's portfolio.
• Participate in acquisition due diligence, underwriting and feasibility assessments for hospitality assets.
• Support hotel integration, repositioning and performance turnaround initiatives.
• Develop portfolio-wide asset management strategies to maximize investment returns.
• 8).
• Commercial Strategy.
• Revenue Optimization & Commercial Performance.
• Review revenue management and pricing strategies.
• Monitor ADR, RevPAR, GOP, Flow-through and Market Penetration Index.
• Ensure sales and marketing activities maximize profitability and brand positioning.
• Bachelor's degree in hospitality management, Business Administration, Finance, or related field.
• Minimum.
• 10 years of experience.
• in General Manager, Regional Operations, Hospitality Asset Manager with international luxury hotel brands is highly preferred.
• Experience representing ownership interests, hotel asset management, investment management, or owner-side advisory is highly preferred.
• Experience working in North America or managing assets within international markets is an advantage.
• Strong knowledge of hotel operations management including Financial and business acumen, Hotel P&L, Budgeting and forecasting with international hotel experience is strongly preferred.
• Strategic thinker with strong analytical skills and a results-driven mindset.
• Exceptional leadership and interpersonal skills, with experience working with diverse teams across different cultures.
• Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
• Willing and able to relocate to New York, USA,.
• and be based on-site to support business and operational required.
• Candidates have full working rights for Thailand.
• Ability to obtain and maintain the required work authorization and visa status in the United States.