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Experience:

8 years required

Skills:

Financial Modeling, Data Analysis, Recruitment, Automation, YouTube

Job type:

Full-time

• Lead your own team of analysts/managers on selected projects/requests from the top management.
• Help shape and drive internal performance analysis (trends, scenarios) relevant to corporate goal setting.
• Conduct industry, and competitor data analysis to support the definition of priorities and key issues.
• Develop draft business strategies and share with corporate strategy function.
• Support the creation of high-quality materials for senior stakeholders for both internal and external audiences.
• Help organize Quarterly Business Reviews (QBRs) and other select team ceremonies (e.g., all hands, townhalls).
• Track Objective and Key Results (OKRs) and conduct deep-dives on strategic topics as required.
• Experience working in a similar role, ideally in a technology or travel focused company.
• Degree in BS or BA required.
• 6-8 years of Consulting experience is a strong plus.
• Strong analytical and problem-solving skills.
• Strong financial modeling skills.
• Ability to think strategically, learn fast and understand new business dynamics.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.
• Excellent ability to manage and influence senior stakeholders.
• Ability to use AI-generated queries and visualizations while critically validating the data, assumptions and outputs.
• Experience shipping or prototyping with LLMs, agent frameworks or automation tools.
• This role will be based in Bangkok, Thailand. Relocation package will be provided.
• Bangkok.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Product Design, Recruitment, Leadership Skill, YouTube

Job type:

Full-time

• Running discovery phases and helping define product requirements.
• Testing prototypes and hypotheses with users to collect feedback.
• Present your work to peers and leadership, async and in-person.
• Take part in weekly design critiques, workshops, all hands, and squad meetings.
• Think and write about your process and detailing your decisions.
• Champion cohesion and consistency in UX design that unites a growing family of products/features.
• Be a strategic leader with a vision in how to implement experiences that represent the most customer-centric intersection between design, business, content, and technology.
• You work alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach.
• You have a track record of crafting sophisticated flows and customer journeys.
• You can think and craft at a system level, not just interface elements or pages.
• You'll regularly make use of your soft skills: listening, negotiating, decision-making.
• You can balance multiple priorities and successfully deliver in a fast-paced, dynamic environment.
• 5+ years of full-time experience as a UX/Interaction designer for digital or web-based products; in-house designer experience highly preferred.
• Effective articulation of ideas and design solutions.
• Expressing feedback with kindness and candor.
• Tolerance for ambiguity and healthy curiosity.
• Translation of quantitative & qualitative insights into design decisions.
• Contribution to our culture: motivation, optimism, quality, integrity.
• Join us in shaping the future of travel experiences at Agoda!.
• seattle.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

8 years required

Skills:

Software Development, Agile Development, Recruitment, YouTube, English

Job type:

Full-time

• Complete all 4 interview rounds in one day no waiting weeks between rounds.
• Get a decision within 24-48 hours after Interview Day.
• Skip the drawn-out back-and-forth of a traditional process.
• Full support from our TA team before, during, and after Interview Day.
• Full-day availability on 2nd October 2026 (interviews run morning through afternoon).
• Ability to confirm your participation within 24 hours of being invited.
• Comfort with a fast-paced process progression between rounds is confirmed same-day.
• If you'd like to be considered for this track, simply indicate your interest when you apply. Our TA team will reach out with full details and next steps. If the date doesn't work for you, you'll simply continue through our standard interview process instead.
• The Opportunity.
• Agoda's Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.
• In This Role, You'll Get to.
• Think and own the full life cycle of our products, not just a single piece of code - from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring.
• Design, develop and maintain platforms and data pipelines.
• Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands.
• Write great code and help others write great code - mentor people in your team and wider.
• Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs.
• Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals.
• What You'll Need to Succeed.
• 8+ years of experience developing performance-critical applications in a production environment using Scala, Java, Kotlin or relevant modern programming languages.
• Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).
• Ability to direct significant company-wide projects and sets technical vision.
• Good command of the English language.
• Deeply involved in making architectural decisions, setting the standard and direction for the team.
• Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.
• Passion for software development and continuous improvement of your knowledge and skills.
• It's Great if You Have.
• Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.
• THIS POSITION IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED).
• Bengaluru.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

7 years required

Skills:

Recruitment, Automation, Leadership Skill, YouTube

Job type:

Full-time

• Lead and improve global Level 1 IT helpdesk operations, ensuring performance against SLAs and KPIs.
• Set, review, and track team OKRs, ensuring alignment with business priorities and team involvement.
• Oversee daily and weekly service operations, including reporting on ticket volumes, response/resolution times, CSAT, and recurring issues.
• Ensure incident and request processes are followed effectively, with timely escalation to reduce business impact.
• Use data and insights to improve support workflows, service quality, efficiency, and user experience.
• Work closely with Infrastructure, Security, Engineering, and business teams to support issue resolution and service improvements.
• Provide IT input into upcoming projects to ensure support readiness and operational fit.
• Build a collaborative, transparent, and customer-focused team culture with regular feedback and knowledge sharing.
• Drive improvements in processes, tools, automation, and knowledge management to increase productivity and reduce resolution time.
• Maintain service documentation, including SOPs, runbooks, knowledge articles, and operating procedures.
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 7+ years of experience in IT Support, IT Operations, Service Desk, or Helpdesk leadership roles.
• Experience leading frontline or Level 1 support teams in a fast-paced enterprise environment.
• Strong understanding of ITIL/ITSM practices, especially Incident, Request, Problem, Knowledge, and Service Level Management.
• Experience managing and reporting on SLAs, KPIs, and OKRs.
• Familiarity with Microsoft 365, Entra, Active Directory, Google Workspace, and Windows/macOS support.
• Experience with ITSM tools such as ServiceDesk, ServiceNow or Jira Service Management.
• Strong analytical, communication, stakeholder management, and problem-solving skills.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Exposure to automation, workflow optimization, and API-based tools to improve support efficiency is a plus.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Recruitment, Leadership Skill, YouTube, Scrum, English

Job type:

Full-time

• Develop the technical roadmap and implementation plan for Agoda's HR Tech transformation journey, in partnership with the People Tech PMO Manager.
• Assess current functional configurations and identify continuous improvement opportunities to reduce technical debt, while shaping governance for application management, change requests, and project implementation best practices in partnership with the People Tech Operational Excellence Manager.
• Lead a team of experienced SMEs in implementing, enhancing, and revamping Workday mo ...
• Strengthen team capability, technical portfolio, and organizational resiliency through talent development and capability building.
• Define and drive OKRs aligned to the HR Tech transformation journey together with People Tech Leadership.
• Partner closely with key leaders across Agoda to align HR technology initiatives with business priorities.
• What You'll Need to Succeed.
• Minimum 5 years of experience leading cross-functional teams, preferably in a Workday environment.
• Proven experience driving HR digital transformation across platforms such as Workday, Zendesk, ServiceNow, and Greenhouse, including end-to-end implementation delivery.
• Strong understanding of Scrum ceremonies and experience operating effectively in an Agile environment.
• Good knowledge of the Workday SKU landscape, including Journeys, Recruiting, Position Management, AI Agents, and Adaptive Planning.
• Solid understanding of the hire-to-retire lifecycle, with the ability to translate business requirements into an HR transformation roadmap.
• Comfortable working in ambiguous environments, with a proactive approach to identifying and resolving edge cases, dependencies, and potential risks.
• Strong team player with a high sense of ownership, able to contribute subject-matter expertise while collaborating to solve complex challenges.
• Demonstrated ability to drive continuous improvement initiatives that simplify processes, enhance scalability, and reduce operational complexity.
• Strong project and stakeholder management capabilities, with experience partnering effectively across cross-functional teams.
• Ability to use data and analytics to generate insights and support informed decision-making.
• Fluent in written and spoken English.
• It's Great If You Have.
• Workday Techno-functional skills.
• telaviv.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Project Management, Recruitment, Assembly, YouTube

Job type:

Full-time

• Partner with HRBPs, business leaders, and colleagues to understand business needs and support talent priorities, including critical capabilities, talent pipelines, organizational structures, and performance.
• Help drive the ongoing performance management process by coordinating key activities, supporting HRBPs and managers, monitoring progress, and helping ensure the process runs effectively and consistently.
• Use people and business data to identify talent patterns, risks, and opportunities, ...
• Talent pipelines, succession considerations, and development needs for important roles.
• Performance management outcomes and trends.
• Workforce and demographic patterns that affect future capability and organizational effectiveness.
• Support the design, improvement, and delivery of talent practices and tools, helping translate broad requirements into clear, practical processes.
• Facilitate talent and performance discussions with HRBPs and business leaders, bringing relevant data and structure to support fair, evidence-based decisions.
• Help develop practical guidance, tools, and ways of working that support more consistent talent processes and reduce unnecessary complexity.
• What You'll Need to Succeed.
• 5+ years of experience in strategic or management consulting and/or relevant experience in talent management, organizational performance, or people operations within a multinational organization.
• Undergraduate degree from a top university expected, advanced degrees welcome.
• Strong project management experience with proven ability to plan, prioritize, track progress, and deliver results on time.
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution.
• Experience facilitating discussions and presenting insights to business stakeholders.
• Demonstrated ability to support the development, implementation, and coordination of multiple initiatives that contribute to business goals, supported by clear measures of progress and impact.
• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• It's not a must, but it would be great if you have expertise in areas such as succession planning, talent reviews, performance management, talent assessment, career frameworks, organizational design, workforce planning, or people analytics.
• Excellent communication and interpersonal skills. The ability to lead critical conversations is paramount.
• Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Utmost discretion, confidentiality, and professional ethics.
• Ability to thrive in a multicultural environment, display humility and flexibility.
• Excellent judgement, self-motivated, curious, and trustworthy.
• Strong interest in and practical capability with AI, combined with curiosity, a continuous learning mindset, and a drive to improve how work is done through thoughtful experimentation and innovation.
• Flexibility and a sense of humor are a must.
• Singapore.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

2 years required

Skills:

Recruitment, YouTube, SQL, English

Job type:

Full-time

• The Network Operations Center is known as NOC in Agoda, and we're the caretakers of all technology products within the company. From applications to infrastructure, our duty is to guarantee the experience of Agoda's customers and partners is always optimal and trouble- free. Our department never sleeps, working 24/7 to keep Agoda products functional and usable. The NOC team is an invaluable support to the company, ensuring travelers are allowed the full Agoda experience. Beyond maximizing uptime, we initiate forward-thinking experiments that mature NOC into a modern, state-of-the-a ...
• As a Tech Operation Manager, you will be responsible for managing a world-class team of Engineers that can provide an elevated level of support to cross-functional teams. We are looking for an active, high-ownership leader who brings exceptional clarity and structure to complex operational environments. You are someone who consistently steps in to unblock issues, make tough decisions, and drive critical projects from strategy through to execution. Highly approachable and collaborative, you align cross-functional stakeholders effortlessly and champion win-win outcomes for both business performance and team growth.
• This position is based in Bangkok, Thailand.
• Play a pivotal role in overseeing the day-to-day activities of our operations, ensuring efficiency, reliability, quality, and continuous improvement.
• Guide, lead, and strategically plan critical operational projects, taking end-to-end accountability for overall execution and measurable outcomes.
• Bring structure and clarity to complex, fast-moving technical environments, prioritizing work effectively and removing operational roadblocks for the team.
• Extract and explore data to identify opportunities; analyze and interpret trends or patterns in complex data sets and present statistically strong analysis to a wide range of business stakeholders to drive performance, eliminate friction points.
• Drive AI-driven workload strategies, identifying opportunities to automate routine operations, optimize workflows, and modernize NOC capability.
• Coach and develop engineers, looks for opportunities to improve both technical and people through highly effective 1-1s and growth plans.
• Required.
• 5-10 years of hands-on experience in tech operation management, of which 2+ years experience in a travel industry.
• Very good understanding of production IT Environments, Operations and Incidents.
• Growth mindset, data-driven decision-making and excited to work on a variety of functional areas.
• Strong skills in presenting and analyzing data and creating actionable reports (ability to write in SQL).
• Adaptable, results-oriented and a great team-player with minimal supervision.
• Proactive, high-ownership mindset with a demonstrated history of stepping up to make tough calls and unblock complex challenges.
• Entrepreneurial and not afraid to be hands-on on the work.
• Highly structured approach to project execution, maintaining clarity amidst shifting priorities in a fast-paced 24/7 environment.
• Excellent communication skills (both verbal and written in English) with ability to influence and work well across multiple stakeholders.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Project Management, Recruitment, Assembly, YouTube

Job type:

Full-time

• Partner with HRBPs, business leaders, and colleagues to understand business needs and support talent priorities, including critical capabilities, talent pipelines, organizational structures, and performance.
• Help drive the ongoing performance management process by coordinating key activities, supporting HRBPs and managers, monitoring progress, and helping ensure the process runs effectively and consistently.
• Use people and business data to identify talent patterns, risks, and opportunities, ...
• Talent pipelines, succession considerations, and development needs for important roles.
• Performance management outcomes and trends.
• Workforce and demographic patterns that affect future capability and organizational effectiveness.
• Support the design, improvement, and delivery of talent practices and tools, helping translate broad requirements into clear, practical processes.
• Facilitate talent and performance discussions with HRBPs and business leaders, bringing relevant data and structure to support fair, evidence-based decisions.
• Help develop practical guidance, tools, and ways of working that support more consistent talent processes and reduce unnecessary complexity.
• What You'll Need to Succeed.
• 5+ years of experience in strategic or management consulting and/or relevant experience in talent management, organizational performance, or people operations within a multinational organization.
• Undergraduate degree from a top university expected, advanced degrees welcome.
• Strong project management experience with proven ability to plan, prioritize, track progress, and deliver results on time.
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution.
• Experience facilitating discussions and presenting insights to business stakeholders.
• Demonstrated ability to support the development, implementation, and coordination of multiple initiatives that contribute to business goals, supported by clear measures of progress and impact.
• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• It's not a must, but it would be great if you have expertise in areas such as succession planning, talent reviews, performance management, talent assessment, career frameworks, organizational design, workforce planning, or people analytics.
• Excellent communication and interpersonal skills. The ability to lead critical conversations is paramount.
• Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Utmost discretion, confidentiality, and professional ethics.
• Ability to thrive in a multicultural environment, display humility and flexibility.
• Excellent judgement, self-motivated, curious, and trustworthy.
• Strong interest in and practical capability with AI, combined with curiosity, a continuous learning mindset, and a drive to improve how work is done through thoughtful experimentation and innovation.
• Flexibility and a sense of humor are a must.
• Singapore.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Project Management, Recruitment, Assembly, YouTube

Job type:

Full-time

• Partner with HRBPs, business leaders, and colleagues to understand business needs and support talent priorities, including critical capabilities, talent pipelines, organizational structures, and performance.
• Help drive the ongoing performance management process by coordinating key activities, supporting HRBPs and managers, monitoring progress, and helping ensure the process runs effectively and consistently.
• Use people and business data to identify talent patterns, risks, and opportunities, ...
• Talent pipelines, succession considerations, and development needs for important roles.
• Performance management outcomes and trends.
• Workforce and demographic patterns that affect future capability and organizational effectiveness.
• Support the design, improvement, and delivery of talent practices and tools, helping translate broad requirements into clear, practical processes.
• Facilitate talent and performance discussions with HRBPs and business leaders, bringing relevant data and structure to support fair, evidence-based decisions.
• Help develop practical guidance, tools, and ways of working that support more consistent talent processes and reduce unnecessary complexity.
• What You'll Need to Succeed.
• 5+ years of experience in strategic or management consulting and/or relevant experience in talent management, organizational performance, or people operations within a multinational organization.
• Undergraduate degree from a top university expected, advanced degrees welcome.
• Strong project management experience with proven ability to plan, prioritize, track progress, and deliver results on time.
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution.
• Experience facilitating discussions and presenting insights to business stakeholders.
• Demonstrated ability to support the development, implementation, and coordination of multiple initiatives that contribute to business goals, supported by clear measures of progress and impact.
• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• It's not a must, but it would be great if you have expertise in areas such as succession planning, talent reviews, performance management, talent assessment, career frameworks, organizational design, workforce planning, or people analytics.
• Excellent communication and interpersonal skills. The ability to lead critical conversations is paramount.
• Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
• Utmost discretion, confidentiality, and professional ethics.
• Ability to thrive in a multicultural environment, display humility and flexibility.
• Excellent judgement, self-motivated, curious, and trustworthy.
• Strong interest in and practical capability with AI, combined with curiosity, a continuous learning mindset, and a drive to improve how work is done through thoughtful experimentation and innovation.
• Flexibility and a sense of humor are a must.
• Singapore.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

2 years required

Skills:

Financial Modeling, Recruitment, Power point, Accounting, Automation

Job type:

Full-time

• Collaborate with senior business partners in impactful projects.
• Assist in development of business cases related to Agoda's strategic priorities.
• Own parts of the company's forecasts.
• Contribute to the team's key analysis and reporting packs.
• Be part of a diverse international team of finance professionals.
• Help the team provide the necessary information for effective decision-making.
• Experience: 2-4 years of relevant experience in Finance, preferably within Commercial Finance, Finance Business Partnering, or Financial Planning and Analysis functions.
• Analytical Skills: Proven experience in performing variance analysis, financial modeling, and forecasting.
• Technical Proficiency: Excellent skills in Excel and PowerPoint; experience with Tableau and SQL is a plus.
• Communication: Strong communication skills with the ability to convey messages clearly and concisely to business stakeholders.
• Adaptability: Ability to quickly adapt to a fast-paced environment.
• Bachelor's Degree or higher from top university in business-related or quantitative subject.
• Finance/Corporate Finance/Accounting qualification a plus (e.g. CFA, ACA or CIMA).
• Experience working in a digital company.
• Demonstrable experience in AI automation.
• Proficiency with SQL and Tableau or willingness to learn.
• Australia.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Statistical Analysis, Recruitment, Automation, Tableau, YouTube, Python, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The team.
• Agoda's Marketing team operates at the intersection of business strategy, data, and execution. We build and scale programs across growth, pricing, and commercial initiatives that drive customer value and sustainable business performance globally. We're analytical, fast-moving, and deeply cross-functional partnering closely with Product, Finance, Corporate Strategy, and Supply to shape Agoda's growth agenda.
• The opportunity.
• We're looking for experience Marketing Growth Strategy & Analytics leaders to own high-impact commercial initiatives from strategy through execution. You'll translate business goals into structured plans, lead cross-functional programs, and use data and experimentation to unlock growth. This role sits at the center of key decisions influencing how we grow, price, and operate across markets with strong visibility to senior leadership.
• In this role, you'll get to.
• Define and execute strategies within your scope which may span areas like pricing, channel performance, customer acquisition, retention, or go-to-market translating commercial priorities into testable hypotheses, scalable frameworks, and measurable outcomes.
• Lead experimentation roadmaps, including A/B tests and other measurement approaches, to evaluate impact and sharpen decision-making.
• Analyze large, complex datasets to surface trends, opportunities, and risks; build dashboards and executive-ready narratives that communicate performance clearly.
• Model business impact, evaluate trade-offs, and support planning around P&L, growth, and long-term value creation.
• Partner cross-functionally with Product, Finance, Corporate Strategy, Supply, and senior leadership to drive alignment and execution.
• Build playbooks and processes that enable repeatability and scale across markets, channels, or partners.
• Mentor and develop team members while contributing to a high-performance, test-and-learn culture.
• What we are looking for.
• 5+ years of experience in growth, marketing, pricing, strategy, analytics, revenue management, consulting, or related data-driven roles.
• Strong analytical and problem-solving skills comfortable turning ambiguity into clear frameworks and action plans.
• Hands-on experience with SQL, Tableau, or similar BI/analytics tools; proven ability to translate data into commercial recommendations.
• Practical experience with experimentation, measurement, and performance optimization.
• Strong business acumen: P&L drivers, unit economics, growth levers, and ROI.
• Excellent communication and stakeholder management skills, with the ability to influence senior and cross-functional audiences.
• High ownership and execution discipline in a fast-paced, collaborative environment.
• Bachelor's degree in Economics, Statistics, Engineering, Mathematics, Computer Science, Finance, or equivalent practical experience.
• It's great if you have.
• Experience in a high-growth digital business (e-commerce, travel, tech, fintech) or an analytically rigorous environment such as management consulting or internal strategy.
• Familiarity with statistical analysis, forecasting, machine learning, or hypothesis-testing frameworks.
• Experience using Python or R for analysis, modeling, or automation.
• People management experience hiring, coaching, and developing teams.
• Experience with external partners, affiliates, marketplaces, loyalty programs, or B2B/B2B2C channels.
• MBA or advanced degree (equivalent hands-on experience equally valued).
• Why join Agoda.
• Work on high-impact, global business problems with direct visibility to senior leadership.
• Shape commercial strategy in an organization that genuinely values analytical rigor, ownership, and experimentation.
• Build and scale initiatives that influence growth, profitability, and customer experience at a global scale.
• London.
• PricingStrategy.
• Travel.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

6 years required

Skills:

Recruitment, Negotiation, YouTube

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda's Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.
• As Senior Counsel, Privacy (Fintech area) - you will be part of a leading and innovative team responsible for the legal risk areas of data privacy, cybersecurity and artificial intelligence. This is a role dedicated to supporting fintech products and payments. You will act as dedicated point of contact to fintech stakeholders across the company on the legal aspects of privacy, cybersecurity and artificial intelligence, and maintain close cross-functional collaboration with sister brands within the Booking Holdings group. This is a unique opportunity to shape key fintech initiatives from the ground up, with high visibility across Agoda and other Booking Holdings brands.
• This position is Bangkok-based and we are open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to working and living in Bangkok. Please note that remote work or working from locations outside of Bangkok is not available for this role.
• Product Counseling: End-to-end legal advisory support on privacy, AI and data protection matters as they relate to Agoda's fintech products, interests and payment initiatives across the globe.
• Regulatory Compliance: Monitor, interpret and implement global privacy and payment regulations and guidance as they may apply to fintech and payment operations (e.g. EU GDPR, UK GDPR and Data (Use and Access Act), CCPA, PDPA, PIPA, APPI, GLBA, PSD2).
• Privacy by Design: Collaborate cross-functionally with Product, Tech, Security, Finance, and Fintech commercial teams, as well as with other functions and brands in the Booking Holdings group, to embed privacy-by-design and compliance principles throughout product and data lifecycles. Lead and support privacy impact assessments, and data mapping exercises.
• Vendor and Partner Management: Assess third-party privacy and AI risks. Negotiate and review privacy, data protection and AI terms in contracts with payment service providers, tech service providers, and fintech partners.
• Regulatory Engagement: Support regulatory applications, filings, audits and responses to data protection authorities or financial regulatory authorities in relevant jurisdictions.
• Stakeholder Engagement: Serve as privacy subject matter expert for Fintech, advising on data subject rights, marketing and e-privacy compliance, and regulatory change implementation.
• Policy and Documentation: Draft and maintain privacy notices, policies, internal documentation, contribute to knowledge management, template development, and continuous improvement of privacy processes.
• 6+ years of post-qualification experience, with at least 2 years at a reputable law firm.
• Law degree from a top law school, and excellent academic credentials.
• Demonstrated experience advising on privacy in the fintech, payments or financial services sector.
• Good knowledge of global privacy laws and payment regulations (GDPR, CCPA, PDPA, PIPA, APPI, PSD2).
• Excellent drafting, negotiation, communication and stakeholder management skills; able to work independently and collaboratively in a fast-paced, matrixed environment.
• Self-starter with a sense of humor, adaptability, and enthusiasm for building new products and processes.
• A data privacy qualification, CIPP or equivalent or at least willing to obtain one shortly after joining the company.
• Legally qualified in either England, Singapore or another common law jurisdiction.
• Practical, solution-oriented approach to legal advice.
• Experience working in a tech company or with technology-driven products.
• LI-DN2.
• berlin.
• Sydney York.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

2 years required

Skills:

Marketing Strategy

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Marketing team at Agoda is highly data-driven and focused on developing at-scale, measurable marketing programs designed to improve the lifetime value of Agoda customers. The team combines a blend of the best analysts, marketing strategists and data scientists, collectively building a team that thrives on data, creative ideas and technology. The Marketing leadership fosters a great learning environment, providing the opportunity to learn and grow by working closely with experts from a diverse variety of backgrounds from across the globe.
• Due to continued expansion,.
• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, Tripadvisor, Trivago and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (eg. understanding impact on bookings from large scale TV campaigns or demand elasticity from pricing optimization) and liaise with product teams on implementation roadmap.
• Reporting, analysis and insights: Building dashboards to track performance, derive insights, understand growth levers and communicate recommendations via presentations to stakeholders.
• Bachelor's degree or higher from top university in a quantitative subject (computer science, mathematics, engineering business or science).
• Excellent verbal and written communication skills in English.
• 2+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business for a fast-growing globaltech company.
• Experience in one or more data analysis packages or databases, eg., SAS, R, SPSS, Python, VBA, SQL and visualization tools, eg. Tableau, Power BI.
• Ability to move fast and be efficient, making decisions on objective evidence rather than subjective gut feel.
• Innate desire to take ownership, make an impact and influence outcomes.
• Excellent organizational skills, attention to detail and ability to work independently.
• Experience in digital marketing or ecommerce.
• Experience with A/B testing and other testing metrics.
• Strong presentation and negotiation skills.
• Skills that foster collaboration and team spirit.
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Business Development, Data Analysis, Recruitment, Tableau, YouTube, SQL, XML

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Agoda Supply Team is a group of creative entrepreneurs that develop solutions for Agoda's accommodation partners and promote Agoda's top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value.
• The Tech Partnerships Team plays a vital role within our Supply Organization, driving supply performance and ensuring seamless connectivity for our partners. We design and implement strategic win-win initiatives with leading Tech/Connectivity Providers (e.g. channel managers, revenue management systems) - who serve as key touchpoints between our accommodation partners and Agoda.
• The Business Development Manager - Tech Partnerships, will be focused on supporting the achievement of Agoda's commercial goals with new and established Tech/Connectivity Partners by working collaboratively across both internal and external teams. In this role, we are looking for people with strong management and business acumen, a high level of operational savvy, and the capability to establish and develop long-term relationships with internal and external stakeholders. You may be a great match for this role if you have a driven personality, face problems with a positive mindset working creatively to find solutions, and you think critically, test, learn from mistakes, and adapt quickly.
• Regional Account Ownership: End-to-End commercial ownership and high-level product and strategy roadmap of selected strategic Tech/Connectivity Partners.
• Business Development: Design strategy and partnership initiatives to identify market opportunities and drive Supply growth via commercial and product innovation.
• Experimentation: Conduct innovative testing to identify novel approaches to drive performance through data driven decision-making.
• Communication: Communicate with internal and external leadership teams to provide constructive feedback on account performance and opportunities.
• Reporting: Handle monthly and weekly reporting and analysis, data driven decision and actions to enhance performance.
• Account support: Handle rate and technical enquiries from internal and external stakeholders.
• 5+ years of Hospitality Tech/OTA experiences or relevant professional experiences.
• Exposure to large commercial account management conversations/business development.
• Strong data skills with proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
• Excellent communication and presentation skills, up to C-level.
• Highly organized and comfortable with making prioritization decisions.
• Able to effectively keep track of moving parts across projects and adapt to new information and goals.
• Ability to work under pressure in a competitive industry/rapidly changing environment.
• Proficiency in data analysis tools and software (e.g. Excel, SQL, Tableau).
• Understanding of APIs and XML connections.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

1 year required

Skills:

Project Management, Data Analysis, Recruitment, YouTube, Python, SQL, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda's product. We manage all the product our customers and partners see on each of our products. As a part of our team, you'll take ownership in processes that are critical to multiple other teams across the business. Product Operations is also keen on self-improvement and innovation. We run our own experiments on images, structured data, and language copy and analyze the data to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.
• Project management: own content projects from start to finish.
• Product Operations: source, maintain, and improve the quantity and quality of content.
• Innovation: generate ideas to drive product innovations. Be creative when hitting a roadblock.
• Collaboration: don't be shy to reach out to colleagues across teams to move projects forward.
• Communication: prepare and handle reports and presentations related to team projects and KPIs.
• Data Driven: conduct data analysis, interpret the results, translate into meaningful actions, and communicate this upwards and sideways.
• Bachelor's Degree from an accredited university.
• 1-2 years of working experience in Product Operations is preferred.
• Experience with SQL and/or Python required.
• Experience with Excel and PowerPoint required.
• Proactive, friendly, with a sense of responsibility, and can work independently.
• Process-orientated, flexible and has an eye for detail.
• Team player, motivated and enjoys working in e-travel and hospitality.
• Fluent in English both speaking and writing.
• We are on-look for candidates based in Bangkok.
• students.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

8 years required

Skills:

Marketing Strategy

Job type:

Full-time

• Team Leadership & Development.
• Manage, mentor, and develop a team of 2-3 marketing specialists.
• Set team priorities and OKRs aligned to partnership goals.
• Conduct performance reviews and career development conversations.
• Foster a culture of experimentation, learning, and accountability.
• Strategic Marketing Leadership & P&L Ownership.
• Set overall marketing strategy and influence ROI targets; optimize investment levels to ensure we hit partnership goals.
• Guide team on channel strategies and ensure execution excellence.
• Own the full marketing P&L for the partnership.
• Design experimentation roadmap to validate strategic hypotheses.
• Monitor channel health and guide team to drill into anomalies or opportunities.
• Oversee dashboard/reporting development and team analytics capability.
• Analytics Strategy & Insights.
• Define analytics roadmap and experimentation strategy for the team.
• Write SQL queries to answer strategic business questions and guide team on complex analysis.
• Guide team on measurement frameworks and experiment design.
• Synthesize insights into executive-ready recommendations with business impact quantification.
• Build team capability in analytics and experimentation.
• Strategic Planning & Executive Stakeholder Management.
• Develop annual marketing roadmap and quarterly plans aligned to partnership goals.
• Lead weekly syncs with partner marketing leadership.
• Present quarterly business reviews to Agoda leadership (Director/VP level).
• Own the annual planning process and budget allocation across channels.
• Partner with Agoda's commercial and product teams on partnership optimization.
• Pitch strategic initiatives to partner executives and navigate differing viewpoints with influence and data.
• Program & Project Management.
• Lead large, multi-workstream initiatives end-to-end.
• Build detailed project plans with risk mitigation and milestone tracking.
• Establish governance cadence and reporting mechanisms.
• Ensure disciplined execution across markets and teams.
• Analytical & Technical Skills.
• SQL proficiency (daily usage for analysis; comfortable working with multiple tables and complex joins).
• Strong analytical thinking with ability to translate data into actionable insights.
• Comfort with marketing analytics tools (Google Ads, attribution platforms, dashboards).
• Bonus: Experience with experimentation design and statistical analysis.
• 7-10+ years in marketing, growth, or analytics roles.
• Marketing Channel Knowledge.
• Understanding of performance marketing fundamentals (PPC, metasearch, app marketing, or SEO).
• Experience optimizing marketing campaigns toward ROI/profitability targets.
• Familiarity with attribution models and incrementality measurement.
• Background in digital marketing, growth marketing, or marketing analytics preferred.
• Leadership & Stakeholder Management.
• 5+ years people management experience or demonstrated team leadership.
• Ability to influence without direct authority in a matrix organization.
• Executive communication skills comfortable presenting to VP/Director level stakeholders.
• Required: Complex stakeholder management including partner relationships at senior levels.
• Cultural sensitivity for cross-border collaboration.
• Execution Excellence.
• Exceptional project management discipline.
• Ability to manage multiple concurrent initiatives.
• Strong attention to detail without losing strategic altitude.
• Business Orientation.
• Understands P&L drivers and growth mechanics.
• Makes data-informed decisions.
• Focused on impact, not activity.
• What We Offer.
• Ownership & Impact.
• You're not executing someone else's strategy you're owning the outcomes.
• Test new ideas, run experiments, see direct impact on partnership performance.
• High visibility to leadership; your metrics are partnership KPIs.
• Learning Environment.
• Work with Agoda's best-in-class marketing practices.
• Experimentation culture with clear measurement and learning.
• Complex, ambiguous problems that build problem-solving skills.
• London.
• PricingStrategy.
• Travel.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

8 years required

Skills:

Business Development, Statistical Analysis, Analytical Thinking, Project Management, Marketing Strategy, Digital Marketing, Recruitment, Google Ads, Tableau, YouTube, SQL, SEO

Job type:

Full-time

• Team Leadership & Development.
• Manage, mentor, and develop a team of 2-3 marketing specialists.
• Set team priorities and OKRs aligned to partnership goals.
• Conduct performance reviews and career development conversations.
• Foster a culture of experimentation, learning, and accountability.
• Strategic Marketing Leadership & P&L Ownership.
• Set overall marketing strategy and influence ROI targets; optimize investment levels to ensure we hit partnership goals.
• Guide team on channel strategies and ensure execution excellence.
• Own the full marketing P&L for the partnership.
• Design experimentation roadmap to validate strategic hypotheses.
• Monitor channel health and guide team to drill into anomalies or opportunities.
• Oversee dashboard/reporting development and team analytics capability.
• Analytics Strategy & Insights.
• Define analytics roadmap and experimentation strategy for the team.
• Write SQL queries to answer strategic business questions and guide team on complex analysis.
• Guide team on measurement frameworks and experiment design.
• Synthesize insights into executive-ready recommendations with business impact quantification.
• Build team capability in analytics and experimentation.
• Strategic Planning & Executive Stakeholder Management.
• Develop annual marketing roadmap and quarterly plans aligned to partnership goals.
• Lead weekly syncs with partner marketing leadership.
• Present quarterly business reviews to Agoda leadership (Director/VP level).
• Own the annual planning process and budget allocation across channels.
• Partner with Agoda's commercial and product teams on partnership optimization.
• Pitch strategic initiatives to partner executives and navigate differing viewpoints with influence and data.
• Program & Project Management.
• Lead large, multi-workstream initiatives end-to-end.
• Build detailed project plans with risk mitigation and milestone tracking.
• Establish governance cadence and reporting mechanisms.
• Ensure disciplined execution across markets and teams.
• Analytical & Technical Skills.
• SQL proficiency (daily usage for analysis; comfortable working with multiple tables and complex joins).
• Strong analytical thinking with ability to translate data into actionable insights.
• Comfort with marketing analytics tools (Google Ads, attribution platforms, dashboards).
• Bonus: Experience with experimentation design and statistical analysis.
• 7-10+ years in marketing, growth, or analytics roles.
• Marketing Channel Knowledge.
• Understanding of performance marketing fundamentals (PPC, metasearch, app marketing, or SEO).
• Experience optimizing marketing campaigns toward ROI/profitability targets.
• Familiarity with attribution models and incrementality measurement.
• Background in digital marketing, growth marketing, or marketing analytics preferred.
• Leadership & Stakeholder Management.
• 5+ years people management experience or demonstrated team leadership.
• Ability to influence without direct authority in a matrix organization.
• Executive communication skills comfortable presenting to VP/Director level stakeholders.
• Required: Complex stakeholder management including partner relationships at senior levels.
• Cultural sensitivity for cross-border collaboration.
• Execution Excellence.
• Exceptional project management discipline.
• Ability to manage multiple concurrent initiatives.
• Strong attention to detail without losing strategic altitude.
• Business Orientation.
• Understands P&L drivers and growth mechanics.
• Makes data-informed decisions.
• Focused on impact, not activity.
• What We Offer.
• Ownership & Impact.
• You're not executing someone else's strategy you're owning the outcomes.
• Test new ideas, run experiments, see direct impact on partnership performance.
• High visibility to leadership; your metrics are partnership KPIs.
• Learning Environment.
• Work with Agoda's best-in-class marketing practices.
• Experimentation culture with clear measurement and learning.
• Complex, ambiguous problems that build problem-solving skills.
• London.
• PricingStrategy.
• Travel.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

3 years required

Skills:

Microsoft Office, Meet Deadlines, Service-Minded, Teamwork, English

Job type:

Full-time

• Handle enquiries, requests, quotations, and bookings from overseas travel agents, tour operators, and business partners.
• Prepare tailor-made itineraries, costings, quotations, and travel proposals for FIT, group, incentive, and special-interest clients.
• Coordinate with hotels, restaurants, transport providers, guides, attractions, and local suppliers to arrange travel services accurately and efficiently.
• Check availability, rates, promotions, contract conditions, and supplier confirmations before sending proposals or confirmations to clients.
• Maintain accurate booking information and updates in the company reservation or travel management system.
• Follow up on confirmations, amendments, cancellations, payment-related details, and required travel documents.
• Work closely with Operations, Product, Contracting, Customer Service, Branch Offices, and Finance teams to ensure smooth service delivery.
• Provide destination information, product suggestions, and practical travel advice to overseas partners and internal teams.
• Assist in resolving service issues, last-minute changes, complaints, or special requests in a professional and timely manner.
• Build and maintain positive working relationships with clients, suppliers, and internal colleagues.
• Bachelor's degree in Tourism, Hospitality Management, Business Administration, English, or a related field.
• Minimum 3-5 years of experience in travel consulting, inbound reservations, DMC operations, tour operations, or travel agency services.
• Good knowledge of Thailand destinations, hotels, excursions, transfers, round trips, and travel logistics.
• Experience preparing quotations, costings, itineraries, and travel proposals for overseas agents or B2B clients.
• Good command of spoken and written English; additional languages such as German, French, Italian, or Spanish are an advantage.
• Proficient in Microsoft Office, especially Outlook, Word, and Excel; experience with reservation or travel systems is an advantage.
• Strong communication, coordination, problem-solving, and follow-up skills.
• Service-minded, detail-oriented, well organized, and able to work under pressure and meet deadlines.
• Positive attitude, professional personality, teamwork mindset, and willingness to learn.
• Willing to work weekends and public holidays according to the shift roster.
• Candidates legally eligible to work in Thailand are preferred.
• Passion for travel, hospitality, and creating memorable guest experiences.
• Ability to manage multiple bookings and priorities with accuracy, calmness, and attention to detail.
• Commercial awareness and the ability to propose attractive, practical, and competitive travel solutions.
• Understanding of sustainable and responsible tourism practices is an advantage.
• Previous experience working with European or international tour operators is a plus.
• Opportunity to work in a dynamic and international DMC environment in Thailand.
• Collaboration with experienced travel professionals, local suppliers, and overseas partners.
• Professional development and learning opportunities in travel consulting and destination management.
• Competitive salary and benefits based on qualifications and experience.
• Go Vacation Thailand.
• Der Asia Tours Co., Ltd.
• Khun Nicha Minkhuntod / Senior Manager HR and Administration.
• 152, Chartered Square Building, 25th Floor,.
• North Sathorn Road, Bangrak, Bangkok 10500.
• Website: www.go-vacation.com.

Experience:

3 years required

Skills:

Full Stack

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Full Stack Engineering Department builds the Agoda web and app products. We have several teams in front-end focusing on different aspects of our products including accommodations, flights, payments, marketing, post-booking services, and more. Agoda's marketplace is the world. We build localized and optimized user experiences at scale on every major internet platform. These include our mobile websites, native apps, and desktop sites. We hire people from around the world who have a passion for using technology to create and implement the best user experiences. Our teams work on the full stack and build end-to-end systems including user interfaces, APIs, backend systems, and database systems. Our products are always evolving and under experimentation. We accomplish this by having an amazing degree of automation, CI/CD systems, and use a modularized approach. As we are data driven and measure our results, we continually innovate and improve our work. We are looking for the next great talent who strives to learn and grow and has a standard of excellence, strong sense of ownership, and great technical skills.
• Lead engineer is the.
• key role.
• in our technology organization working together with individual contributors and senior leadership. Our Lead engineers are heavily involved in the hiring and mentoring process and are the go-to people who design and implement new systems and components. We are looking for people who are passionate to take on more responsibility and driving major architectural changes in Agoda. It's expected from you in this role as Lead engineer to push Agoda forward technically by adopting new technologies and setting higher standards.
• Maintain ownership and responsibility of mission critical systems.
• Be hands on - build high volume platforms using cutting-edge technologies like React and GraphQL.
• Mentor and coach other software engineers.
• Be a major contributor to our agile and scrum practices.
• Design and lead crucial technical projects and initiatives cross teams and departments.
• Stay on the leading edge of technical know-how, industry trends and drive technical innovations.
• 12 years+ of experience developing web applications in client-side frameworks such as React, Angular, VueJS, etc., with a minimum of 3 year experiences as a Tech Lead.
• B.S. in Computer Science or quantitative field; M.S. preferred.
• Working experience with agile, analytics, A/B testing and/or feature flags, Continuous Delivery, Trunk-based Development.
• Excellent HTML/CSS skills - you understand not only how to build the data, but how to make it look great too.
• Excellent understanding of object-oriented JavaScript, TypeScript.
• You love new technologies and approaches and want to use the best tools available. We want people who can help us continually evolve our stack.
• Great communication and coordination skills.
• Excellent analytical thinking and problem-solving skills.
• You have a good command of the English language.
• Knowledge in physical architecture at scale, building resilient, no single point of failures, highly available solutions.
• Knowledge in one or more of the following: NoSQL technologies (Cassandra, ScyllaDB, ElasticSearch, Redis, DynamoDB, etc), Queueing system experience (Kafka, RabbitMQ, SQS, Azure Service Bus, etc).
• Working Experience with Containers and Dockerization, also K8S is a plus.
• Knowledge and hands on experience in CI/CD solutions would be a plus.
• Strong experience in all aspects of client-side performance optimization,.
• Extremely proficient in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD.
• Experience in multiple front-end platforms including iOS, Android, Web, and API services.
• Have worked on an app or internet company that is at scale with large numbers of users and transactions per second.
• Have experience in a data driven company with experience analyzing and working with Big Data.
• Lead teams and greenfield projects solving large system problems.
• Worked on global projects serving world markets with distributed data centers and localization of the front end and data.
• This position is based in Bangkok, Thailand (Relocation Provided).
• bangalore.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Project Management, Problem Solving, Data Analysis, Recruitment, Power point, YouTube, Python, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• PURPOSE OF THE ROLE.
• The WFM Manager is a people leader role, responsible for the leadership of a team of WFM Capacity Planners, enabling them to be successful and delivering against the prescribed KPIs.
• The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing encouragement, support, and development.
• The Manager also contributes to the overall WFM performance and culture, collaborating with peers and broader colleagues to ensure WFM delivers to the company and CEG objectives.
• The WFM Manager is expected to have a good knowledge of WFM concepts, to support the team with challenges and capability and to adequately represent WFM, to senior stakeholders.
• ACTIVITIES PERFORMED ON THE JOB.
• People leadership.
• Foster a positive team culture through open feedback, collaboration, recognition, and clear communication of performance expectations and CEG/ WFM objectives.
• Oversee team performance against targets, supporting specialists in overcoming obstacles, and providing guidance to facilitate problem-solving and effective decision-making.
• Upholding Agoda Value and CEG Leadership behaviors with high standard of professionalism.
• WFM Reporting & data analysis.
• Capacity Modelling: Participate in the design and implementation of capacity modelling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metric.
• Data management: Collaborate with internal stakeholders (Analytics, Ops, HR) on design, and manage tracking for WFM key metrics.
• Data analysis/ approach: Recommend actions for maintaining SLAs, identifying process gaps through deep dives and implementing improvements,.
• Reporting and presentation: Preparing and presenting team performance data, challenges, and opportunities.
• Collaboration.
• Collaborate with local WFM teams.
• Provide regular updates on team performance, traffic trends, ongoing projects, challenges, and opportunities.
• Actively participate in leadership meetings by sharing best practices, offering constructive feedback, and contributing to group improvements.
• Stay informed about company products, updates, goals, decisions, and projects to align team efforts effectively.
• Work closely with stakeholders to understand the gaps and work towards the solution.
• Partner with GSV and Operations teams on various initiatives and projects.
• Stay updated on key company, team, and departmental updates to ensure alignment with organizational priorities.
• Collaborate to deliver on CEG, divisional, and project objectives while maintaining a focus on integrity and compliance.
• Coaching and giving feedback.
• Provide constructive and creative one-on-one coaching and feedback to WFM team members to help them achieve their best performance.
• Regularly review performance with Capacity Planners and the team through performance reports, dashboards, observations, buddying sessions, and system audit reviews.
• Address underperformance effectively by utilizing the Performance Improvement Plan (PIP) process when necessary.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve complex problems using the data available.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication.
• (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Coaching.
• Support and develop team members to achieve a specific personal and professional goal by guiding and training.
• Develop and Manage team.
• Govern and coordinate the team to perform in their job. Learn the skills, potential and ambitions of the team members and define long term success.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• People training.
• Identify training needs, create, and develop trainings to help team member's specific knowledge or skill to improve performance in their current roles.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Team level KPI management.
• Create and execute a team KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Experience being a functional lead.
• Experience in setting functional level OKRs.
• Experience in presenting to Director-level stakeholders.
• Project Management qualifications (e.g. Prince or SixSigma).
• Experience in SQL, Python, metabase, etc.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.