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Experience:

3 years required

Skills:

English, Thai

Job type:

Full-time

• Coordinate with Sales, Business Development, and Key Account teams to execute shipment instructions in accordance with SOPs.
• Manage both import and export shipments, including booking, documentation, and cargo movement.
• Collaborate with customers, carriers, suppliers, vendors, and related departments for import/ export processes.
• Arrange cargo pickup (export) and delivery (import), including monitoring shipment schedules and status updates.
• Prepare and handle all relevant shipping documents such as invoices, packing lists, AWB/BL, permits, and customs-related documentation.
• Track shipments and proactively update customers on cargo status, delays, or issues.
• Coordinate customs clearance processes and ensure compliance with local regulations (for import shipments).
• Create and maintain accurate job files, system entries, and reports.
• Verify and process billing, including debit/credit notes from overseas agents and invoicing to customers and vendors.
• Investigate and resolve customer inquiries, discrepancies, and operational issues in a timely manner.
• Ensure accuracy, quality, and compliance with company standards and KPIs.
• Perform additional duties as assigned by the Manager.
• Good understanding of import/export operations in freight forwarding/logistics.
• Excellent written and verbal English communication skills, with the ability to interact professionally with customers and internal stakeholders.
• Detail-oriented, organized, and able to multitask in a fast-paced environment.
• Ability to work under pressure and meet tight deadlines.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Problem-solving mindset with a proactive approach.
• Start immediately or within short notice period is preferred.
• Diploma or Bachelor s degree in Logistics/ Shipping/Airline/ Freight Forwarding or a related field.
• Minimum of 3-5 years of experience or specialization in Freight Forwarding or a related logistics industry.

Experience:

2 years required

Skills:

English, Thai

Job type:

Full-time

• Perform daily tracking of shipments via airline portals/websites.
• Monitor and identify shipment irregularities (e.g. offload, partial uplift, missing cargo, special cases).
• Update cargo status accurately and promptly to the Space Planner and Customer Service (CS) team.
• Booking & Operational SupportAssist the Space Planner with pre-booking activities.
• Perform online bookings with airlines.
• Handle basic communication and coordination with airline representatives.
• Costing & System UpdatesUpdate daily operational costs in the internal system.
• Maintain accurate records of freight rates, settled rates, and local handling charges etc.
• Backup for Space PlannerAct as a backup to the Space Planner during leave or absence to ensure business continuity.
• Specific ActivitiesCarrying out any other duties as assigned.
• Bachelor's degree or equivalent in Logistics, Shipping/Airline/ Freight Forwarder or any related field.
• At least 2-3 years experience in airfreight operation import & export.
• Competent and strong in airfreight knowledge and handling.
• Good communication skills & customer service skills.
• Good command of English.
• Be able to handle multiple tasks and pressure from work/Immediately start is a plus.

Experience:

2 years required

Skills:

English, Thai

Job type:

Full-time

• Transportation & Fleet Coordination.
• Schedule and book trucks for cargo pickup, port/warehouse deliveries, and cross-docking.
• Compare rates from different vendors, calculate cargo volumes and book cross border trucks.
• Track truck movements in real-time, ensuring on-time arrivals and resolving delays/issues.
• Manage transportation costs.
• Warehouse Management.
• Manage warehouse bookings, allocation, and daily operations (inbound/outbound logistics).
• Oversee inventory accuracy, storage optimization, and compliance with safety regulations.
• Coordinate with warehouse vendors to ensure timely delivery and cost efficiency.
• Cost Control & Reconciliation.
• Maintain weekly/monthly cost reports for warehouse and transportation expenses.
• Reconcile vendor invoices (trucking companies, warehouses) against contracts and actual usage.
• Identify cost-saving opportunities and implement efficiency improvements.
• Vendor Relationship Management.
• Evaluate and onboard new warehouse and trucking vendors based on performance and rates.
• Monitor vendor KPIs (eg, on-time delivery, damage rates) and conduct regular reviews.
• Address vendor disputes and ensure contractual compliance.
• Documentation & Reporting.
• Prepare operational reports (weekly/monthly) for management review.
• Ensure accurate documentation for cargo handovers, invoices, and compliance records.
• Specific Activities.
• Carrying out any other duties as assigned.