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Skills:

Interior Design, Assembly, SketchUp

Job type:

Full-time

• You have a strong customer focused mindset and are able to transform the customer needs, dreams & frustrations into relevant and smart home solutions.
• You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
• You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them.
• You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock).
• Together with your manager and the team you ensure that the planning hub is a highly efficient operation and that you serve all customers while minimising waiting times. You also maintain the planning hub in excellent shape, welcoming, clean and tidy.
• Live our value of "Togetherness" by being cooperative in assisting in other job and operations-related duties as assigned.
• Passion to serve customers using all your knowledge of the IKEA product range and all relevant IKEA services (measuring, assembly, installation, transport & finance).
• Experience and knowledge of Interior Design and SketchUp preferred.
• Strong passion for the IKEA product range related to the planning studio (Kitchens, Living Room Storage, Wardrobes, Bathrooms).
• Passion to exceed customer expectations in all aspects of the end-to-end customer experience of complex purchases.
• Please apply by 15 August 2026.

Skills:

Project Management, Microsoft Office, Power point, ERP

Job type:

Full-time

• Customers.
• o Lead and manage my team to have the knowledge, confidence, authority and desire to resolve customer complaints.
• o Ensure we listen to our customers and use our knowledge of both the range and how IKEA works to offer informed solutions.
• o Spend most of the working time in the exchanges and returns area, supporting the team, ensuring the customer leaves with a positive impression of the IKEA store, and wanting to come back.
• Commercial/Business.
• o Ensuring we know the IKEA range and actively work to offer alternative solutions to meet individual customer's needs.
• o Acting on the findings from root cause analysis, directing issues appropriately to where the problem can be resolved. Follow up and work with colleagues to implement changes which will improve our customers' satisfaction.
• o Understanding the importance of accurate stock inventory and how our actions impact on this. To coach the team to have similar understanding.
• o Develop an exchanges and returns action plan for the store based on the insights from our customer feedback, the store customer relations plan, taking input from manager and team.
• People.
• o Provide an inspiring and motivating direction for co-workers and engage them fully in the tasks of becoming leaders in Life at Home and generating sales growth.
• o Ensure we have the right number of co-workers in the right place at the right time to run exchanges and returns successfully and always inform co-workers of their work schedule in advance.
• o Create an environment of trust by encouraging open, constructive, honest, two-way feedback with the team and other colleague.
• Financial.
• o Take the country input and co-ordinate it with the store potential in order to agree exchanges and returns goals that supports the achievement of the agreed store goals.
• o Constantly monitor our performance against agreed goals, adapting and taking action when required.
• o Ensure all exchange and returns initiatives grow our business and support the sustaining of long-term profitability, always considering the impact on customer satisfaction.
• YOUR PROFILE.
• Experience of working at a senior level and having had a management role.
• Experience in managing a workforce of above 15 employees.
• Experience of working in a customer-focused service industry, preferably retail.
• Able to handle stress in a fast-pace environment.
• Self-reliant and motivated with proven ability to work as part of a team as well as independently.
• Interest in what is happening within the market and the local business conditions.
• Project management experience is an advantage.
• Strong analytical skill to understand problem and provide best solution.
• Comfortable with figures.
• Proficient with Microsoft Office including Word, Excel and Power Point.
• Understanding of retail systems including ERP, POS and Customer Relations Management system.
• Able to work on shifts, rotate weekend and public holidays.
• Please apply by 21st August 2026.

Skills:

Sales

Job type:

Full-time

• ดูแลพื้นที่การขาย สามารถประกอบเฟอร์นิเจอร์ได้.
• ขายสินค้าและให้บริการลูกค้า.
• ดำเนินงานตามแผนงานที่ได้รับมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• มีทักษะด้านคอมพิวเตอร์.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Please apply by 31-Jul-2026.

Skills:

Sales

Job type:

Full-time

• ดูแลพื้นที่การขาย.
• ดำเนินงานตามแผนงานที่ได้รับหมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• มีทักษาะด้านคอมพิวเคอร์และภาษาอังกฤษพื้นฐาน.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Experience of working in a fast-paced environment, customer-focused and service industry.
• Ability to take personal initiatives and priorities and organise your own work in efficiency and timely manners.
• Confident in approaching and talking to people in a proactive manner.
• Excellent attention to detail.
• Please apply by 31 August 2026.

Skills:

Problem Solving, Risk Management

Job type:

Full-time

• Responsible for ticket management (monitoring and follow up) with IT, business partners and stakeholders, investigate and escalate issues related to payment or eTax where appropriate.
• Actively support for troubleshooting within ticket management process, first point of contact for our IT partners to troubleshoot issues and communicating to the respective business owners and development partners.
• Proactively analyse and report anomalies in customer complaints and support actions ...
• Support the invoicing process in collaboration with finance and investigate if applicable.
• Payment investigations for payments issues, like double payments, missing refunds.
• Support operational tasks coming from new payment implementations and developments.
• Responsible as payment super user, to contribute to tests for new development, and training other super users/co-workers and stakeholders on payment processes.
• Responsible for the alignment with payment vendors on operational actions.
• Responsible in overseeing and evaluating the payment transaction experience of our customers and contribute in identifying any improvement opportunities to elevate the standards by actioning or communicate findings to relevant stakeholders via the adequate channels.
• Responsible for updating bank campaign information and sharing with relevant stakeholders.
• Key point of cotnact for manual payment link, as well as to create and maintain Payment SOP and ensure compliance.
• Contribute 70-100% of their allocated working time to the outlined responsibilities. In cases, where full occupancy is not reached and CCC requires operational support, to be assigned on customer non-voice channels, as and when required.
• Excellent understanding of IKEA payment and refund processes.
• Experience of problem solving and conflict handling techniques.
• Customer-focused mindset.
• Good understanding of all CCC performance KPIs and broader Customer Experience related metrics.
• Broad knowledge on national regulation and legislation related to payment processes.
• Broad knowledge of payment methodologies, compliances and industry standards.
• Strong ability to analyse data related to customer payment and refund experience and turn into actionable insights.
• Good communication and presentation skills.
• Ability to bring problems to a resolution independently and within a close team.
• Ability to comply with the external legal framework and follow internal rules/instructions.
• Good attention to details by being persistent, structured and accurate.
• Good strategic, tactical and operational thinking.
• Great numerical and analytical skills.
• Ability to understand the complexity of IKEA business and the role of Commercial as an integrated part of the business.

Skills:

Service-Minded

Job type:

Full-time

• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้ (ขั้นต่ำ 24 ชม. หรือ 3 วันต่อสัปดาห์ ตามกะที่กำหนดให้) Please apply by 30 September 2026.

Skills:

Branding

Job type:

Full-time

• Actively contribute to the department action plan with initiatives that will grow the business.
• and support long-term profitability and execute the agreed plans in close co-operation with.
• other functions.
• Plan, implement and evaluate in-store and digital communication to ensure that it conveys the.
• benefits of the IKEA Concept as well as completes and enhances range presentation by using.
• proven solutions, best practices, guidelines and national directions.
• Actively contribute to developing, implementing and evaluating in-store and digital.
• communication strategies that support a convenient shopping experience by using knowledge.
• about life at home and shopping behaviour in the local market.
• Your profile.
• Ability to combine commercial, aesthetic and practical skills.
• Ability to generate, visualise and present new ideas.
• Ability to work together with others in a team.
• The IKEA Concept and IKEA Brand objectives. IKEA visual and verbal identity.
• Driven to exceed goals and a desire to improve ways of working.
• Apply by 23rd August 2026.

Skills:

Sales

Job type:

Full-time

• ดูแลพื้นที่การขาย สามารถประกอบเฟอร์นิเจอร์ได้.
• ขายสินค้าและให้บริการลูกค้า.
• ดำเนินงานตามแผนงานที่ได้รับมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• มีทักษะด้านคอมพิวเตอร์.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Please apply by 31-Jul-2026.

Skills:

Service-Minded

Job type:

Full-time

• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้ (ขั้นต่ำ 24 ชม. หรือ 3 วันต่อสัปดาห์ ตามกะที่กำหนดให้) Please apply by 30 September 2026.

Skills:

Sales

Job type:

Full-time

• ดูแลพื้นที่การขาย.
• ดำเนินงานตามแผนงานที่ได้รับหมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• มีทักษาะด้านคอมพิวเคอร์และภาษาอังกฤษพื้นฐาน.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Experience of working in a fast-paced environment, customer-focused and service industry.
• Ability to take personal initiatives and priorities and organise your own work in efficiency and timely manners.
• Confident in approaching and talking to people in a proactive manner.
• Excellent attention to detail.
• Please apply by 25 August 2026.

Skills:

Business Development, Thai

Job type:

Full-time

• Knowing our global priorities, your range, the national market and competition. You use this information to define and agree your home furnishing business plan and growth strategy.
• You clearly communicate business strategies/priorities to your key stakeholders in the organisation in a way which motivates them to take ownership for their part in achieving the overall goals.
• You are responsible for the country commercial activation for your home furnishing b ...
• Supporting all selling channels in their drive to sell their volume commitments, monitoring their sales results and following up on deviations in order to improve poor performance and develop/share good examples.
• You actively work with your shopkeepers and the store commercial team and understand their business development needs and work with them to secure their competence development.
• You co-ordinate national price actions, securing the right market relevant price for your range which supports IKEA's long term sales & profitability.
• Your profile.
• Passionate about home furnishing, you inspire & motivate others to help you achieve your goals.
• Highly self-motivated, comfortable leading a team or working independently.
• Understand how to create clear, simple & inspiring business plans from your insights and analysis.
• Strong knowledge of the Thai market, competition, trends & life at home.
• Strong analytical and numerical skills - able to draw insights from information and formulate this into a cohesive, engaging and inspiring strategic business plan.
• Strong understanding of the drivers of sales, profit, gross margin and volume development.
• Experience of a management role within an IKEA Store.
• Know how to engage stakeholders in your plans & build collaborative working processes.
• Please apply by 30th September 2026.

Skills:

Leadership Skill

Job type:

Full-time

• Lead and inspire the logistics team to ensure seamless goods availability, efficient, cost-effective goods flow processes, and strong logistics competence both in-store and online. Accountable for contributing to a great omnichannel customer experience by ensuring high product availability, customer-centric service operations, and a safe environment across all touchpoints. Strengthen the business growth and individual development by maintaining a dynamic succession plan for all key logistics and recovery roles, ensuring continuity and future readiness across the organization.
• Your assignment.
• Lead the store logistics department while collaborating with the country fulfilment team and the store commercial team to ensure optimal goods availability and seamless customer order fulfilment across all channels, at the lowest possible cost.
• Actively contributes to the store business planning process, leveraging global and country insights to develop and track logistics and recovery actions that support the overall country strategy.
• Ensure the development and efficient use of long-term logistics capacity in the store, aligning with the range framework. This includes optimizing space, equipment, and staffing to support the entire supply chain across both in-store and digital operations.
• Ensure alignment with the objectives and goals outlined in the Global Supply Chain Operational Handbook, local appendices, and service agreements with transport providers and country fulfilment operations team.
• Monitor the performance of the logistics and recovery departments across all channels, taking proactive actions to achieve growth, budget, efficiency and performance goals outlined in the business and action plans, both in-store and online.
• Analyse customer satisfaction feedback, IKEA Brand Pulse reports, co-worker satisfaction insights, and functional topic reviews fulfilment and availability to formulate targeted actions.
• Ensure that the store logistics and recovery departments work in compliance with the IKEA Code of Conduct, internal IKEA regulations, standard operating procedures and local legislation relating to health, safety and security and the environment.
• Your profile.
• Have a passion for logistics and working in a fast-paced omnichannel environment and agile to adapt to the diverse demand.
• Experience of setting and implementing action plans, setting budgets and following up goals.
• Understand how to lead and manage teams to build high-performance cultures to ensure future succession.
• Know how to leverage logistics expertise within the commercial team to enhance the overall commercial success of the store online and offline.
• Ability to execute with speed, simplicity, and flexibility, even in unpredictable circumstances, ensuring seamless operations across all channels.
• Ability to apply key performance indicators rigorously to drive improvements in workflows, efficiency, and cost management, while encouraging innovative and unconventional thinking to sustain continuous improvement.
• Ability to lead by driving performance and results through effective team and stakeholder engagement across all channels.
• Please apply by 21 August 2026.

Job type:

Full-time

• ปฏิบัติการและดำเนินงานด้านอาหารภายในแผนก.
• ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า.
• ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety).
• ให้บริการแก่ลูกค้าและผู้เข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง.
• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้.
• Please apply by 31-Aug-2026.

Job type:

Full-time

• As the team leader, you are also responsible to monitor your man-hours budget and ensure that your HFB is properly staffed with trained and qualified co-workers at all times.
• Lead by example on the shop floor, coaching and inspiring co-workers to build and sustain a strong active selling culture that puts customers first.
• Leading your HFB area, you are to oversee the general maintenance of area and strong commercial basics level.
• Support the efficient working of the IKEA mechanical sales system to ensure the continued success of the IKEA Concept.
• Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
• You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products' features and benefits and share this with customers and your team.
• Your profile.
• With strong strategic analytical abilities to develop sales strategy based on local market demographics and economic conditions.
• Self-motivated and results driven with customer focus.
• Excellence in problem-solving for stock availability and ability to manage customer feedback.
• You must have a genuine interest and knowledge of home furnishing and the desire to bring out the best in co-workers in serving the customers' needs and growing the Company's business.
• Please apply by 23rd August 2026.

Job type:

Full-time

• ปฏิบัติการและดำเนินงานด้านอาหารภายในแผนก.
• ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า.
• ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety).
• ให้บริการแก่ลูกค้าและผู้เข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง.
• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้.
• Please apply by 30-January-2026.

Skills:

Sales

Job type:

Full-time

• ดูแลพื้นที่การขาย.
• ดำเนินงานตามแผนงานที่ได้รับหมอบหมาย.
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า.
• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• มีทักษาะด้านคอมพิวเคอร์และภาษาอังกฤษพื้นฐาน.
• สามารถทำงานเป็นทีมและมีความกระตือรือร้น.
• มีมนุษยสัมพันธ์และทักษะในการประสานงาน.
• รักงานบริการ ขยัน อดทน.
• สามารถทำงานเป็นกะได้.
• Experience of working in a fast-paced environment, customer-focused and service industry.
• Ability to take personal initiatives and priorities and organise your own work in efficiency and timely manners.
• Confident in approaching and talking to people in a proactive manner.
• Excellent attention to detail.
• Please apply by 30 August 2026.

Job type:

Full-time

• main tasks.
• of this job involve being always up to date on all item & recipe cards, promotional items and Unit cost in MVBC (in all stores in Thailand), in order to secure the best possible financial result for IKEA Food Thailand. Submitting monthly reports to Country IKEA Food manager on Sales Analysis of all Thailand stores IKEA Food from MVBC. Enjoy working in a vibrant, fast-paced and ever-changing environment. At least 5 years' experience in an administrative role in a retail or multi-units foodservice org ...

Job type:

Full-time

• main tasks.
• of this job involve being always up to date on all item & recipe cards, promotional items and Unit cost in MVBC (in all stores in Thailand), in order to secure the best possible financial result for IKEA Food Thailand. Submitting monthly reports to Country IKEA Food manager on Sales Analysis of all Thailand stores IKEA Food from MVBC. Enjoy working in a vibrant, fast-paced and ever-changing environment. At least 5 years' experience in an administrative role in a retail or multi-units foodservice org ...

Job type:

Full-time

ปฏิบัติการและดำเนินงานด้านอาหารภายในแผนก ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety) ให้บริการแก่ลูกค้าและผู้เข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง มีความกระตือรือร้น ระเบียบวินิยสูง สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา มนุษยสัมพันธ์และชื่นชอบงานบริการ สามารถทำงานเป็นกะได้ Please apply by 30-Sep-2026.

Skills:

Leadership Skill, HACCP, English

Job type:

Full-time

Encouraging IKEA store visitors to stay longer and enjoy more, making it fun for everyone, offering great food at low prices, giving visitors a tasty reason to return again and again, and providing co-workers with a chance to rest and re-charge. Your assignment To lead and manage IKEA Food to fulfil the purpose of the function by building business and people together. To operate IKEA Food in accordance with legislation, accountable for operating it in accordance with IKEA Quality and Food Safety requirements. To implement the IKEA HACCP plan to meet and secure store's requirements ...