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Experience:

2 years required

Skills:

Thai

Job type:

Full-time

• Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.
• Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.
• Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.
• Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.
• Support boutique operations by following procedures for stock management, security, and after-sales processes.
• Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.
• Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.
• For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.
• You are energised by.
• Collaborating with a dedicated team in a fast-paced retail environment.
• Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• What you will bring.
• Bachelor's degree in any field.
• Minimum 2 years of experience in retail or service industries; experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.
• Able to speak Chinese (intermediate level or above) as well as fluent in Thai.
• Passionate about fashion and luxury with a keen sense of style.
• Strong analytical and communication skills; able to build authentic relationships and convey brand passion.
• Excellent customer service and selling skills, with a natural, personable approach. Well-groomed, dynamic, and professional demeanor.
• Able to be based at Suvarnabhumi airport.
• What Chanel can offer you.
• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

3 years required

Skills:

English, Thai

Job type:

Full-time

• Responsible for all Import and Export transactions and liaise with Authorized Freight forwarder for inbound and outbound shipments.
• Ensure all inbound shipments are cleared and delivered to warehouses within the agreed KPI timeline.
• Manage import and export legally including coordination with Authorized Customs Broker for the required import licenses per shipment from Thai Authorities related to FDA, CITES, DOA, TISI, Excise Tax Department, etc.
• Assist Logistic Manager to review and verify all logistics cost: duty, freight, insurance and handling costs and ensure charges are correct before customs formalities process.
• Coordinate to Regional Supply Chain for any misdelivery report, follow up with freight forwarder companies for any discrepancy/lost/damage of shipment, and raise the claim to concerned parties.
• Handle re-import privilege, Temporary and ATA carnet imported shipments and insure the company has follow the customs regulations and all shipments returned under the customs rules.
• Take care of the administrative tasks related with the shipments (documents, insurance etc.).
• Ensure data accuracy in the ERP system related to import, export, and goods receiving.
• Coordinate with warehouse team for goods delivery and coordinate with 3rd party transporters to ensure smooth delivery to final destinations.
• Review KPI Logistics service providers for efficiencies and effectiveness in operation management.
• Ensure proper record and documentation verifications and filing.
• Responsible for other tasks assigned by the supervisor, along with conduct yourself a manner consistent with company mission values code of ethics policies and other standards of conduct.
• You are energised by.
• Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring.
• Bachelor's Degree in Logistics, Supply Chain, International Trade, Business Administration, or a related field.
• 3+ years of experience in logistics, import/export operations, freight forwarding, shipping, or customs clearance.
• Experience handling import licenses and regulatory requirements with authorities such as FDA, CITES, DOA, TISI, and Customs.
• Strong knowledge of shipping documentation, customs procedures, duties, freight costs, and insurance processes.
• Experience reviewing freight invoices, logistics costs, and accounting-related bookings for accuracy.
• Proven ability to coordinate end-to-end shipment activities with freight forwarders, customs brokers, warehouses, and distribution centers.
• Strong understanding of import/export compliance and customs regulations.
• Proficient in ERP systems and Microsoft Office applications, particularly Excel.
• Strong attention to detail, problem-solving skills, and ability to manage multiple priorities in a fast-paced environment.
• Fluent in both Thai and English, with the ability to work effectively with regional and cross-functional stakeholders.
• What Chanel can offer you.
• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge plus sustainable career path.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Skills:

Pleasant Personality, English, Thai

Job type:

Full-time

• Inspire and bring out the best in your clients with our products.
• Provide a unique beauty experience for your clients with our vast product offerings.
• Be part of a collaborative and inclusive team.
• Demonstrate your passion and knowledge in Fragrance, Makeup or Skincare.
• Develop strong, lasting relationships with clients.
• You are energized by.
• Demonstrating high professional standards, personal commitment and passion for the brand.
• Working in a highly collaborative and fast-paced environment.
• Fostering meaningful client experience and building client networks.
• Keeping yourself updated with latest trends and innovation in the world of Beauty.
• Trying new approaches to tackle own work and opportunities to learn new knowledge and skills.
• What you will bring.
• Excellent communication and relationship building skills.
• Passion for Fragrance, Makeup or Skincare, plus knowledge of beauty trends.
• Fast-paced and collaborative working style.
• Creativity in your ways of working.
• Retail, hospitality, sales or customer service experience.
• Possess overall pleasant personality.
• Technology savvy and digital trend awareness.
• Able to communicate in Chinese, English and Thai language.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Skills:

English

Job type:

Full-time

• Must have or be pursuing a High School diploma or GED.
• Able to perform basic math functions, including addition, subtraction, multiplication, and division.
• Able to effectively communicate in verbal and written English.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to work effectively with others in a team-oriented environment and provide excellent customer service.
• One or more years of customer service and/or retail experience preferred.
• Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

Skills:

Accounting, Energetic

Job type:

Full-time

• Bachelor's Degree and a minimum of 4 years retail experience, or 5 years retail experience in lieu of a degree.
• A minimum of 3 years management experience, including experience in coaching, counselling and developing people.
• Ability to lead a high level of customer service in a Brand Retailer.
• Ability to recruit, lead, and manage a team.
• Ability to work evenings, weekends, and holidays.
• Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.

Experience:

4 years required

Skills:

Good Communication Skills, eCommerce, Power BI, SQL, English, Thai

Job type:

Full-time

• The role will be responsible for managing and optimizing day-to-day eCommerce payment operations across site and app in the EM market. This includes ensuring seamless transaction processing, monitoring payment performance KPIs, and coordinating with internal and external stakeholders (Global IT, Payment Service Providers, Global/Local Finance, Risk/Fraud teams).
• The role will support technical discussions, provide inputs for payment optimization, and ensure smooth execution of all payment-related activities to maximize conversi ...
• Business KPI Definition and Monitoring.
• Payment Authorization Rate.
• Payment Success Rate.
• Payment Failure Rate.
• Cart-to-Payment Conversion.
• Refund TAT (Turnaround Time).
• Chargeback Rate.
• Monitor daily transaction performance and identify anomalies or trends.
• Analyse payment funnel drop-offs and recommend optimization opportunities.
• Support implementation of best practices for payment performance improvement.
• Project Testing and Go-Live Support.
• Support payment-related projects, enhancements, and new payment method integrations.
• Coordinate with Global IT, Payment Service Providers (PSPs), and internal teams for implementations.
• Participate in UAT, DRY runs, and ensure all payment flows (success, failure, refund, COD, wallet, etc.) are thoroughly tested before production release.
• Assist in rollout of new features like 1-click checkout, tokenization, local payment methods, EMI, BNPL, Gift Card, Wallets etc.
• Day-to-Day Operations.
• Manage daily payment operations including transaction monitoring, issue tracking, and reporting.
• Act as first level of escalation for payment-related issues in EM markets.
• Coordinate with IT and PSPs for incident resolution and ensure timely closure of tickets.
• Ensure fallback or workaround mechanisms during payment outages.
• Monitor and optimize payment routing, retries, and failover mechanisms.
• Ensure reconciliation between payment gateways, banks, and order management systems.
• Support refund processing and ensure SLA adherence.
• Track and reduce payment related failures, pending transactions, and settlement delays, Refund failures/delays.
• Reconciliation & Financial Operations.
• Payment Gateway vs OMS.
• Bank settlements vs reported transactions.
• Identify discrepancies, investigate root causes, and ensure resolution.
• Support finance teams during month-end closing and audits.
• Monitor settlement cycles and ensure timely payouts.
• Coordinate with local finance and banking partners in Thailand when required.
• Risk, Compliance & Fraud Coordination.
• Coordinate with fraud/risk teams to monitor suspicious transactions.
• Support chargeback handling and dispute resolution processes.
• Ensure compliance with local payment regulations and internal security standards.
• Monitor and reduce fraud-related losses.
• Stakeholder Management.
• Become Subject Matter Expert (SME) for payment systems and flows.
• Educate internal stakeholders on payment processes, limitations, and optimization strategies.
• Provide insights and recommendations to improve checkout experience and conversion.
• Collaborate with product, tech, and business teams for continuous improvements.
• Finance, Customer Service, Risk & Fraud, Supply Chain, Marketing, Platform Operation, Post Order Operation, GBS, Commercial Teams.
• Global IT, Payment/Product Teams, Regional eCommerce Teams.
• Payment Service Providers (PSPs), Banks, Fraud/Risk vendors.
• Strong analytical mindset with attention to detail.
• Understanding of payment ecosystems (cards, bank transfers, wallets, BNPL, QR payments, etc.).
• Familiarity with payment gateways and transaction lifecycle.
• Ability to analyse data and identify trends/anomalies.
• Good communication skills to manage cross-functional stakeholders.
• Problem-solving mindset with ability to handle high-pressure incidents.
• Basic understanding of reconciliation and financial processes.
• Understanding of Thailand's local payment landscape is preferred.
• Requisite.
• Education and Experience /.
• Minimum.
• Bachelor's degree in business, Finance, Engineering, or related field.
• 4 years of experience in eCommerce / Payments / FinTech operations.
• Experience working with payment gateways or financial systems preferred.
• Experience using analytics and monitoring tools to track payment performance, identify drop-offs in checkout funnels, and monitor platform KPIs.
• Knowledge of analytics tools (e.g., Power BI, Adobe Analytics).
• Advanced Excel skills for reconciliation, payment reporting, and large dataset analysis (pivot tables, lookups, data validation, etc.).
• Familiarity with SQL or data querying is a plus.
• Strong verbal and written communication skills in English.
• Thai language proficiency preferred.
• Experience in high-volume eCommerce environments.
• Exposure to payment optimization (routing, retries, tokenization).
• Understanding of regional payment methods (UPI, wallets, etc.).
• Experience working with multiple PSPs.

Experience:

5 years required

Skills:

English, Thai

Job type:

Full-time

• Lead day-to-day warehouse operations covering Receiving, Put-away, Storage, Picking, Packing, VAS, Dispatch, Returns, and Reverse Logistics.
• Ensure operational activities are executed accurately and within agreed service levels.
• Monitor volume forecasts and resources to support business requirements and peak periods.
• Drive operational efficiency, productivity, and continuous improvement initiatives.
• Ensure warehouse processes comply with global and local operating standards.
• Inventory Management & Control.
• Ensure high inventory accuracy through cycle count and stock reconciliation programs.
• Monitor inventory discrepancies and implement corrective actions.
• Review stock aging, damaged stock, and exception reports.
• Maintain inventory integrity across WMS and other business systems.
• Support audit activities and compliance reviews.
• Transportation & Logistics Management.
• Oversee local transportation performance and service providers.
• Monitor delivery performance to boutiques, POS, e-commerce, and business partners.
• Manage transportation capacity, escalation processes, and contingency planning.
• Support logistics cost optimization initiatives while maintaining service quality.
• Safety, Security & Compliance.
• Promote a strong safety culture and ensure compliance with all health & safety requirements.
• Lead safety inspections, risk assessments, incident investigations, and corrective action plans.
• Ensure warehouse security controls are effectively implemented.
• Maintain compliance with legal, regulatory, customs, and company requirements.
• Champion the "We Never Compromise on Safety" culture.
• Facility & Asset Management.
• Oversee warehouse infrastructure, maintenance, utilities, environmental controls, and equipment.
• Ensure all warehouse assets are maintained in safe and effective operating condition.
• Manage preventive maintenance programs and external service providers.
• Support business continuity and emergency response planning.
• Sustainability & Corporate Responsibility.
• Drive DC sustainability initiatives including waste reduction, recycling, circularity programs, and energy efficiency.
• Monitor environmental KPIs and support corporate sustainability objectives.
• Engage teams and vendors in sustainability improvement programs.
• People Leadership & Talent Development.
• Lead, coach, and develop warehouse supervisors and operations teams.
• Build succession plans and capability development programs.
• Foster engagement, well-being, teamwork, and psychological safety.
• Promote cross-functional learning and career development opportunities.
• Support resource planning, performance discussions, and workforce optimization.
• Financial & Performance Management.
• Support DC budget preparation and cost management.
• Monitor operational KPIs and identify improvement opportunities.
• Prepare management reports on service level, inventory, productivity, safety, and cost performance.
• Drive operational excellence projects to improve efficiency and reduce waste.
• You are energised by.
• Partnering closely with business stakeholders across the organization and working in a highly collaborative environment.
• Being part of a culture that values listening, co-creation, inclusiveness, user-centricity and agility in designing solutions.
• Having the opportunity to drive value in areas where you excel, with the support to grow and be at your best.
• What you will bring.
• Bachelor's Degree in Supply Chain Management, Logistics, Engineering, Business Administration, or a related field.
• 5-8 years of experience in warehouse, logistics, or distribution centre operations, with at least 2-3 years in a supervisory or management role.
• Proven experience leading end-to-end warehouse operations, including inbound, outbound, inventory management, and transportation coordination.
• Strong knowledge of warehouse management systems (WMS), ERP systems, and logistics best practices.
• Demonstrated experience driving operational excellence, process improvement, automation, or productivity enhancement initiatives.
• Strong people leadership skills with experience managing, coaching, and developing high-performing operational teams.
• Performance-driven mindset with strong analytical, problem-solving, and decision-making capabilities.
• Good understanding of inventory control, safety, compliance, and warehouse operational standards.
• Experience in luxury retail, FMCG, fashion, e-commerce, or high-volume distribution environments is an advantage.
• Excellent communication skills in both Thai and English, with the ability to collaborate effectively with regional and cross-functional stakeholders.
• What Chanel can offer you.
• Immerse yourself in the heritage, creativity, and evolution of one of the world's most iconic luxury brands.
• Collaborate with diverse teams and leaders across functions, markets, and regions.
• Be part of an inclusive culture that values innovation, entrepreneurship, and leadership.
• Access world-class development opportunities, resources, and support to accelerate your growth and impact.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

Skills:

Automation, English

Job type:

Full-time

• Establish and support data-driven control loop analysis and performance monitoring systems, including Control Performance Management and Alarm Management programs.
• Create static and dynamic process simulations to develop, test, and optimize automation and control concepts.
• Support operator training and validation of Distributed Control System (DCS) programs through simulation environments.
• Drive continuous improvement initiatives by leveraging process data, automation technologies, and advanced control methodologies.
• Provide control engineering expertise for automation-related projects, ensuring robust design, successful commissioning, and sustainable operation.
• Collaborate with cross-functional and global stakeholders to standardize automation concepts and promote best practices across production sites.
• Build and maintain strong business relationships to become a trusted partner for stakeholders across functions and manufacturing environments.
• About you.
• Bachelor's degree in Physics, Electrical Engineering, Automation, Mechatronics, or a related field.
• Several years of professional experience in automation, process control, or industrial manufacturing environments.
• Excellent knowledge of automation and control engineering methods.
• Ability to create static and dynamic process models and simulations for the development and optimization of automation concepts.
• Strong knowledge of process engineering and production plant operations, including awareness of quality and SHE requirements.
• Strong analytical capabilities, including the application of statistical process control and data analysis techniques.
• Proactive problem-solving mindset with a high level of solution orientation.
• Strong communication and cross-cultural collaboration skills.
• Very good English communication skills (B2 level) and proficiency in M365, GenAI, PIMS, and related digital tools.
• About us.
• Join a global engineering network at the forefront of digital transformation and smart manufacturing.
• Lenzing Group is shaping the future of autonomous production by applying advanced process control, automation technologies, and data-driven solutions across multiple production sites.
• If you're ready to make a significant impact and grow your career in a supportive and innovative setting, apply today! Only shortlisted candidates will be notified.
• Lenzing (Thailand) Co., Ltd. (Head Office).
• 599 Moo 2, T. Thatoom, A. Srimahaphot, Prachinburi, Thailand 25140.
• Learn more about us, please visit our website https://www.lenzing.com/about-us/locations/lenzing-thailand.

Experience:

3 years required

Skills:

Industrial Engineering, Pleasant Personality, Budgeting, Tableau, English

Job type:

Full-time

• Manage end-to-end warehouse, logistics, and transportation operations.
• Oversee 3PL performance and ensure agreed SLAs are achieved.
• Maintain inventory accuracy through cycle counts and stock takes.
• Coordinate inbound, outbound, B2C delivery, stores, and HQ.
• Drive process improvement, cost efficiency, and supply chain performance.
• Transportation Management.
• Plan and optimize transportation routes, schedules, and carriers for inbound and outbound shipments.
• Coordinate with 3PL partners in Thailand to ensure timely and efficient operations in line with agreed SLAs.
• Prepare and publish daily and weekly inbound reports based on data availability.
• Track B2C order fulfillment and ensure on-time delivery.
• Inventory Control.
• Monitor stock levels and manage inventory to prevent shortages and excess stock.
• Oversee 3PL cycle counts and support initiatives to improve inventory accuracy and turnover.
• Manage stock takes with 3PL partners and coordinate with the Inventory team on reconciliation.
• Compliance & Warehouse Operations.
• Work with the Regulatory team to ensure compliance with local and international transportation, customs, and trade regulations.
• Coordinate with the Shipping team to ensure warehouse receiving is completed within agreed SLAs.
• 3PL, HQ & Store Management.
• Coordinate with 3PL partners, stores, and HQ stakeholders to resolve operational issues and provide shipment updates.
• Build and maintain strong relationships with transportation providers and 3PL partners.
• Review 3PL warehouse and logistics invoices for monthly payment and submit monthly cost forecasts to Finance for accrual and budgeting.
• Process Improvement & Analytics.
• Analyze 3PL reports and Tableau data to identify operational gaps and improvement opportunities.
• Drive initiatives to streamline operations, reduce costs, improve efficiency, and enhance overall supply chain performance.
• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or a related field.
• Minimum 5 years in Logistics and warehouse experiences.
• Good interpersonal skills.
• Pleasant Personality.
• Fluent in English, both in written and spoken.

Experience:

2 years required

Job type:

Full-time

• Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.
• Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.
• Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.
• Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.
• Support boutique operations by following procedures for stock management, security, and after-sales processes.
• Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.
• Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.
• For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.
• You are energised by.
• Collaborating with a dedicated team in a fast-paced retail environment.
• Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• What you will bring.
• Bachelor's degree in any field.
• Minimum 2 years of experience in retail or service industries; experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.
• Passionate about fashion and luxury with a keen sense of style.
• Strong analytical and communication skills; able to build authentic relationships and convey brand passion.
• Excellent customer service and selling skills, with a natural, personable approach.
• Well-groomed, dynamic, and professional demeanor.
• What Chanel can offer you.
• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel._.

Experience:

2 years required

Skills:

Industrial Engineering

Job type:

Full-time

• Thai Garment Export Co., Ltd. is seeking an.
• Industrial Engineering Executive (Garment Manufacturing).
• to join our engineering team in Nonthaburi. This is a full-time position that plays a crucial role in optimising our manufacturing operations and driving continuous improvement across our garment production facilities. As an Industrial Engineering Executive, you will be responsible for enhancing production efficiency, reducing costs, and implementing lean manufacturing principles to maintain our competitive edge in t ...
• Analyse current production processes and identify opportunities for efficiency improvements and cost reduction.
• Design and implement lean manufacturing and Six Sigma methodologies to optimise garment production workflows.
• Conduct time and motion studies to establish standard operating procedures and performance benchmarks.
• Develop and monitor key performance indicators (KPIs) to track production efficiency, quality metrics and resource utilisation.
• Collaborate with production teams to troubleshoot operational challenges and implement corrective actions.
• Plan and manage capital equipment projects, including layout design and machinery selection for manufacturing lines.
• Prepare detailed reports and present recommendations to senior management on process improvements and investment proposals.
• Train and mentor production supervisors and operators on new processes and efficiency initiatives.
• Ensure compliance with health, safety and environmental standards within the manufacturing environment.
• Liaise with quality assurance teams to balance production targets with product quality requirements.
• What we're looking for.
• Bachelor's degree in Industrial Engineering, Manufacturing Engineering or a related engineering discipline.
• Minimum 2 years of professional experience in industrial engineering within the garment, textile or manufacturing sector.
• Proficiency in lean manufacturing, Six Sigma, and continuous improvement methodologies.
• GSD User Certification will be an advantage.
• Strong analytical, problem-solving, and interpersonal skills.
• Experience with industrial engineering software and data analysis tools.
• Excellent analytical and problem-solving skills with the ability to interpret complex production data.
• Proficiency in Microsoft Office Suite and experience with ERP or MES systems is advantageous.
• Strong communication skills in English and Thai, with the ability to present findings clearly to diverse audiences.
• Project management capabilities and ability to manage multiple initiatives simultaneously.
• Demonstrated leadership qualities and experience working collaboratively with cross-functional teams.
• Knowledge of garment manufacturing processes, including cutting, sewing, finishing and quality control, is highly desirable.
• What we offer.
• Thai Garment Export Co., Ltd. is committed to fostering a supportive and dynamic work environment where our employees can thrive professionally and personally. We offer competitive remuneration packages commensurate with experience and qualifications. Our comprehensive benefits programme includes health insurance coverage, annual performance bonuses, and opportunities for professional development and training. We believe in investing in our team members' growth and provide clear pathways for career advancement within our organisation. We maintain a healthy work-life balance culture, with flexible working arrangements where applicable and a commitment to employee wellbeing initiatives. Additionally, we provide ongoing technical training to help you stay current with industry best practices and emerging technologies in manufacturing engineering.
• About us.
• Thai Garment Export Co., Ltd. is a leading garment manufacturing and export company based in Nonthaburi, Thailand. With decades of experience in the industry, we have established ourselves as a trusted supplier of high-quality garments to international markets. Our mission is to deliver exceptional products whilst maintaining the highest standards of operational efficiency, quality and sustainability. We pride ourselves on our innovative approach to manufacturing, our commitment to our employees, and our dedication to corporate social responsibility. We are a company that values continuous improvement, technical excellence and a collaborative culture where every team member contributes to our success.
• If you are an experienced Industrial Engineering Executive with a passion for manufacturing excellence and process optimisation, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any certifications or credentials to our Human Resources department. Join Thai Garment Export Co., Ltd. and be part of a team that is shaping the future of garment manufacturing in Thailand.

Experience:

8 years required

Skills:

Project Management

Job type:

Full-time

• Own end-to-end incident and request ticket management, including support and escalation processes, working with regional application teams and local IT to resolve issues promptly.
• Ensure high performance across all service processes through accurate reporting, trend analysis and continuous improvement activities.
• Take ownership of major incidents alongside the Major Incident Manager, coordinating resolving parties, communicating with stakeholders and conducting post-incident rev ...
• Monitor, control and support service delivery by ensuring systems, methodologies and procedures are in place. Define and report on key metrics and KPIs.
• Be accountable for service quality and performance, ensuring future demand from growth and projects is factored into capacity plans.
• Proactively identify recurring issues and improvement opportunities, driving service improvement plans through to completion to maintain high user satisfaction.
• Project Delivery.
• Act as in-country delivery manager for infrastructure projects, including new site establishment, renovation and relocation.
• Coordinate with internal and third-party teams to ensure projects are delivered on scope, on time and within budget.
• Advise on vendor quotations, budgets and alternative solutions for infrastructure initiatives in line with global and regional standards.
• Assess the service impact of upcoming projects, working with project teams to minimize disruption and ensure operational readiness before, during and after delivery.
• Act as the local point of contact between global/regional project teams and local business stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
• Budgetary and Performance.
• Manage and monitor the market's service delivery budget for infrastructure and service management, ensuring spending is tracked, justified and aligned with business priorities.
• Identify cost-effective opportunities to protect and improve services, working with internal and third-party teams to follow through on agreed actions.
• Provide inputs to regional Tech team to support regional budgetary planning and performance reporting.
• Governance, Security and Compliance.
• Lead the remediation of security risks identified by internal and external parties, communicating potential risks to local business management and escalating as needed.
• Coordinate data protection awareness initiatives with local business management to strengthen security culture.
• Review change execution and results impacting the market, understand the impact of failed changes and suggest improvements to avoid unnecessary business disruption.
• Respond to auditor requests for service delivery information during internal and external audits, and follow up on findings in a timely manner.
• Manage and maintain IT hardware and software asset inventory, ensuring records are accurate and up to date.
• Establish and enforce asset management controls, including tracking, regular audits and incident procedures to prevent loss and ensure timely investigation and resolution when asset discrepancies occur.
• Stakeholder Management.
• Build and maintain relationships with internal users and business stakeholders to discuss service levels and identify improvement opportunities.
• Liaise with internal and external delivery and support partners to ensure the health of local and regional applications and provide timely support.
• You Are Energised By.
• Partnering closely with business stakeholders across the organization and working in a highly collaborative environment.
• Exploring new technology, AI and data to improve IT service management processes and standards.
• Being part of a culture that values listening, co-creation, inclusiveness, user-centricity and agility in designing solutions.
• Having the opportunity to drive value in areas where you excel, with the support to grow and be at your best.
• What You Will Bring.
• At least 8 years of hands-on experience in service delivery management, covering production infrastructure and application support, within a multinational or retail environment is preferable.
• Degree in Computer Engineering, Computer Science, Information Technology or a related technical discipline.
• ITIL Foundation certified (Intermediate or Expert level preferred). PMP certification is a plus.
• Solid experience across the IT Service Management lifecycle, including Service Strategy, Service Design, Service Operation (Incident, Problem and Change Management) and Continual Service Improvement.
• Working knowledge of end user devices, network, server, access points, video conferencing and security technologies, with an interest in following evolving technology trends.
• Proven ability to manage IT services, projects, vendors and budgets in parallel, balancing competing priorities and delivering results under pressure.
• Practical, solutions-oriented approach to problem-solving with a proactive and positive "can-do" attitude.
• Organized, self-motivated and adaptable, with the confidence to work independently, the drive to learn quickly, and a flexible approach to working hours to meet business needs.
• Knowledge or experience in data protection and DPO responsibilities is an advantage.
• Experience managing vendors and budgets.
• What Chanel can offer you.
• Immerse yourself in the heritage, creativity, and evolution of one of the world's most iconic luxury brands.
• Collaborate with diverse teams and leaders across functions, markets, and regions.
• Be part of an inclusive culture that values innovation, entrepreneurship, and leadership.
• Access world-class development opportunities, resources, and support to accelerate your growth and impact.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel._.

Experience:

5 years required

Skills:

Project Management, Microsoft Office, English

Job type:

Full-time

• Own the end-to-end visual merchandising process from planning through execution and post-launch review, to deliver consistent brand presentation and commercial results.
• Develop seasonal visual merchandising plans, including campaign rollout, space allocation, and product presentation strategies, to maximize customer engagement and sales opportunities.
• Lead visual merchandising projects and implementation schedules, coordinating with Merchandising, Marketing, Retail Operations, Stores, and related functions to ensure ...
• Oversee day-to-day visual merchandising operations and display areas, following display and visual merchandising standards and guidelines to support brand strategy and ensure consistent execution across all stores.
• Create appealing and eye-catching visual displays that strengthen brand identity, enhance customer journey, and support business objectives.
• Change displays to promote new product launches and reflect festive or seasonal themes, ensuring timely implementation across all stores.
• Ensure all visual merchandising activities are aligned with the Corporate Identity of Brands, products, image, and target market, maintaining consistent and premium brand experience.
• Monitor store execution through regular store visits and visual merchandising audits, identify improvement opportunities, and coach store teams to continuously enhance visual merchandising effectiveness and execution quality.
• Train and support store teams on visual merchandising standards, best practices, and campaign implementation to strengthen execution capability across stores.
• Bachelor's degree or higher in Fashion Merchandising, Visual Merchandising, Design, Marketing, Business, or a related field.
• 5-8 years of experience in Visual Merchandising in relevant retail experience in a luxury brand, high-end fashion, jewelry, and watch industry or in a similar capacity.
• Proven experience managing the end-to-end VM process, including planning, project management, execution, and continuous improvement.
• Window display experience is a plus.
• Knowledge of current visual merchandising trends and best practices.
• Creative and innovative thinkers who combine artistic aesthetics with functional design solutions.
• Strong planning, project management, communication, and problem-solving skills.
• Proficiency in Microsoft Office, Photoshop, Illustrator, or other visual design tools.
• Good at both written and spoken English.
• Able to travel and work in upcountry branches.

Skills:

Risk Management, English, Thai

Job type:

Full-time

• Build and lead a high-performing management team to achieve business objectives.
• Drive talent development, succession planning, and leadership capability across the boutique.
• Foster a culture of accountability, collaboration, and continuous growth.
• Inspire teams through CHANEL's vision, values, and client-centric culture.
• Drive Commercial Performance and Business Growth.
• Own and deliver the boutique's commercial, client, and operational objectives.
• Translate business strategy into actionable plans that drive sustainable growth.
• Leverage business insights and market trends to identify opportunities and mitigate risks.
• Promote an entrepreneurial mindset and a culture of performance excellence.
• Shape a Client-Centric Business Strategy.
• Champion a client-first culture that drives loyalty and long-term relationships.
• Lead initiatives to elevate client experience and boutique service standards.
• Build strong relationships with key and elite clients as an ambassador of the House.
• Ensure client development strategies support sustainable business growth.
• Lead Merchandise and Business Planning.
• Partner with cross-functional teams to optimize assortment, inventory, and sales opportunities.
• Influence merchandise decisions through business insights and client understanding.
• Ensure readiness and execution of key product launches and commercial initiatives.
• Drive effective inventory productivity and stock management.
• Drive Boutique Excellence and Transformation.
• Provide strategic direction to continuously elevate boutique performance.
• Identify opportunities to enhance operational effectiveness and client engagement.
• Lead change initiatives and business transformation efforts.
• Strengthen the boutique's market position through innovation and best practices.
• Ensure Operational and Governance Excellence.
• Maintain accountability for compliance, risk management, and operational integrity.
• Ensure boutique operations support both service excellence and business performance.
• Partner with relevant stakeholders to deliver seamless execution of business priorities.
• Create an environment that enables teams to perform at their highest potential.
• You Are Energised By.
• Owning and growing a luxury retail business with a strong commercial and client focus.
• Leading through leaders and developing high-performing management teams.
• Creating strategic business plans and transforming vision into measurable results.
• Building exceptional client experiences that drive loyalty and long-term growth.
• Identifying opportunities, challenging the status quo, and driving meaningful business transformation.
• Representing CHANEL as a leader, ambassador, and entrepreneur within the luxury retail industry.
• What You Will Bring.
• Minimum 10 years of luxury retail leadership experience, including significant responsibility for business, people, and operational performance.
• Proven track record of leading large, complex retail businesses and delivering sustainable commercial growth.
• Strong entrepreneurial mindset with the ability to identify opportunities and translate strategy into action.
• Demonstrated ability to lead through managers and build high-performing leadership teams.
• Strong commercial acumen with expertise in sales performance, client development, and business planning.
• Strategic thinker with the ability to balance long-term vision and operational execution.
• Excellent stakeholder management and cross-functional collaboration capabilities.
• Deep understanding of luxury client expectations and premium retail environments.
• Ability to drive change, transformation, and organizational effectiveness in a fast-paced business environment.
• Fluency in both Thai and English with excellent communication skill.
• Willingness to work during retail trading hours, including weekends and public holidays.
• What CHANEL can offer you.
• Immerse yourself in the heritage, creativity, and evolution of one of the world's most iconic luxury brands.
• Lead a high-profile boutique business with the opportunity to shape commercial, client, and people strategies.
• Collaborate with diverse teams and leaders across functions, markets, and regions.
• Be part of an inclusive culture that values innovation, entrepreneurship, and leadership.
• Access world-class development opportunities, resources, and support to accelerate your growth and impact.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel._.

Skills:

Customer Relationship Management (CRM), English, Thai

Job type:

Full-time

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client's Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors' information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level.
• Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development.
• Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client's performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients' portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor's portfolio.
• Basic Customer Experience Management (CEM) Analysis.
• Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by.
• Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring.
• Preferably more than 5 years' experience in Customer Relationship Management (CRM) or Customer Experience Management (CEM).
• Solid experience in CRM data management, data insights, or other client data-focused roles, with intermediate to advanced data skills. Ability to interpret data, identify patterns, gaps, and trends, and translate insights into actionable strategies.
• Prior experience in the luxury fashion industry or similar retail business setup is highly desirable.
• Exceptional communication skills in both Thai and English, with the ability to tailor communication styles to suit diverse audiences.
• Genuine passion for building lasting client relationships, with a strong service-oriented mindset.
• Enthusiasm for luxury fashion, paired with a commitment to excellence, innovation, and a keen eye for detail.
• Professional, well-groomed appearance with a pleasant and dynamic personality.
• As the role will be based at Boutique, flexible and adaptable to retail working hours, including weekends and public holidays.
• What Chanel can offer you.
• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel._.

Experience:

3 years required

Skills:

Digital Marketing

Job type:

Full-time

• Manage and configure campaigns, promotions, and sales activities on TikTok Shop and Shopee, ensuring accuracy, timeliness, and effective execution.
• Maintain and optimize the Digital Shelf by ensuring product information is accurate, complete, and visually appealing to maximize product discoverability and conversion.
• Monitor and analyze daily sales performance, including Sales, GMV, CVR, and AOV, to drive business growth and achieve company sales targets.
• Plan, manage, and optimize trade promotion expenses (Trade Spend) to maximize sales performance while ensuring cost efficiency and return on investment (ROI).
• Prepare post-campaign performance reports, analyze campaign effectiveness, and recommend corrective actions or new strategies when sales performance falls below target.
• Build and maintain strong partnerships with Key Account Managers (KAMs) across e-commerce platforms, affiliate partners, and cross-functional internal teams to drive sustainable business growth.
• Manage inventory effectively to ensure product availability, optimize sell-through, and maximize sales opportunities while minimizing stock shortages and overstock.
• Translate business strategies and management directives into actionable execution plans, including New Product Development (NPD) launches, collaboration campaigns, and other strategic initiatives.
• Education: Bachelor's degree or higher in Business Administration, Marketing Communications, Information Technology, or a related field.
• Experience: Minimum of 3 years of hands-on experience in Digital Marketing and E-commerce, preferably with leading online marketplaces such as Shopee, TikTok Shop, or similar platforms.
• Consumer & Marketing Strategy: Strong understanding of online consumer behavior with the ability to translate customer insights into effective, data-driven marketing strategies.
• Creativity: Creative mindset with the ability to develop engaging digital content and marketing initiatives that effectively attract and convert target audiences.
• Analytical Skills: Excellent analytical and problem-solving skills, with the ability to interpret data, generate actionable insights, and continuously optimize marketing strategies and business performance.

Skills:

Automation

Job type:

Full-time

• Own the systems the business runs on, and keep them accurate and trusted.
• Connect our systems to each other: the online store, point of sale, payments, banking, and reporting.
• Turn how the business actually works into how the system works, and close the gaps where the two have drifted apart.
• Protect anything touching money or stock: nothing goes live that cannot be checked or reversed.
• Keep data clean, backed up, and where the people who need it can find it.
• The Build.
• Design and ship internal tools we are better off making than buying, and own them once people rely on them.
• Automate recurring manual work across operations, retail, and finance, and show what it saved.
• Build AI-assisted tools for the everyday load: documents, reconciliation, reporting, and internal search.
• Build the reporting that lets leadership see the business without someone assembling a spreadsheet first.
• Set how automated work is monitored, alerted on, and rolled back when it goes wrong.
• Make what you build usable by the people it is for, not only by you.
• Across The Group.
• Own the technology roadmap: decide what we build, what we buy, and what we leave alone, and make the case for it.
• Carry what works across our retail, hospitality, and real estate businesses, so it is not rebuilt from nothing each time.
• Choose and manage the suppliers and platforms behind what you do not build yourself, and take in-house what is better held there.
• What We're Looking For.
• Several years writing code other people depend on, with Python or JavaScript in regular use.
• Things you have built and shipped that people actually used, and can talk about honestly, including what went wrong.
• Real experience connecting systems through their APIs, and the patience to debug it when they disagree.
• Comfortable with databases and SQL, and respect for the care that money and stock data demand.
• Familiar with Linux, version control, and keeping something running once it is live.
• You use AI tools in your own work, and you have a clear view on where they should not be trusted.
• Strong written English. You will live in English documentation and write it too.
• Good Thai communication, spoken and written, because the people using what you build work in Thai.
• Exposure to business systems, ERP, retail, hospitality, or accounting is a real advantage.
• Able to set the technical direction and defend it, not only to carry it out.
• We are open on level. This suits a senior developer who wants a wider remit than one codebase, or a strong mid-level developer ready to step into owning it. Tell us which you think you are.
• You should be someone who is uneasy watching a person do by hand what a system could do reliably, and equally uneasy automating something whose correctness they cannot check.
• What This Is Not.
• Not a help desk seat. In a small team you will sometimes fix what is in front of you, but printers and passwords are not the job.
• Not a configuration role. You will write software, not only tick boxes in an admin screen.
• Not a role where you file a ticket and wait for an outside supplier. You choose them, and you are the person who understands it.
• Not a role that waits for a full specification. Much of the time you will work out what should be built.
• Not an AI research post. We care about what runs on Monday morning, not what demos well.
• Not complex bureaucracy. We work with clarity and intent.
• Why Join.
• You will own the systems layer of a growing independent group at the point where it is being rebuilt, with direct access to leadership and no committee between you and a decision.
• The scope is genuinely broad: retail, hospitality, and real estate, in one house. You will decide what gets built, build it, and watch people use it within weeks. If the next few years should be the ones where you grow into owning a group's technology, this is that seat.
• How to Apply.
• Send your CV and something you built to [email protected].
• Subject: IT & Automation Lead Application.
• P.S. Find a way. Tell us about something in a business you have worked in that should have been automated and was not. Why do you think it never happened?.

Experience:

5 years required

Skills:

Leadership Skill

Job type:

Full-time

• Reinforce brand image standards and lead by example.
• Identify and correct image gaps, ensuring consistency across the team.
• Ensure VM displays reflect seasonal direction and CHANEL standards.
• Maintain boutique environment, cleanliness, and team grooming at all times.
• Manage and Inspire the Boutique Team.
• Lead and inspire Fashion Advisors, supporting their growth and engagement.
• Set clear performance goals and provide regular feedback and coaching.
• Adapt leadership style to individuals (coach, mentor, guide as needed).
• Partner with Training teams to reinforce product knowledge and selling skills.
• Build a Client-Centric Team.
• Foster a strong client-first culture focused on engagement and loyalty.
• Set high service standards and coach team to deliver consistently.
• Ensure proper client data capture and relationship management.
• Handle feedback, returns, and exchanges with a positive, client-focused mindset.
• Manage Merchandise & Inventory.
• Ensure accurate stock management and daily inventory control.
• Oversee Back of House organisation and stock efficiency.
• Conduct regular cycle counts and support annual inventory.
• Enforce controls to prevent stock loss and ensure compliance.
• Manage Day-to-Day Operations.
• Oversee daily boutique operations and floor supervision (incl. weekends/PH).
• Plan and optimize roster based on traffic and business needs.
• Ensure compliance with all operational procedures and policies.
• Monitor sales performance and ensure targets are met.
• Share insights on client trends, competitors, and business performance.
• Resolve operational issues proactively with appropriate escalation.
• You are energised by.
• Leading and developing a high-performing team, translating strategy into effective boutique execution.
• Driving commercial results while delivering exceptional, client-centric experiences.
• Upholding CHANEL's standards across service, presentation, and boutique environment.
• Contributing as a key member of the boutique management team to elevate frontline performance.
• Representing CHANEL with authenticity, inspiring excellence in every client interaction.
• What you will bring.
• Minimum 5 years of retail frontline experience, with at least 3 years in a supervisory or team management role, leading teams of many people.
• Background in luxury fashion is highly preferred. Candidates with other relevant retail management experiences are welcome to apply.
• Strong business acumen and analytical mindset, with the ability to interpret performance data and translate insights into actionable plans.
• Demonstrated strength in people development, with a passion for coaching, mentoring, and building high-performing teams.
• Solid exposure to client experience management, with the ability to elevate service standards and foster long-term client relationships.
• Good understanding of boutique/store operations, with the ability to manage day-to-day activities effectively and ensure operational excellence.
• What CHANEL can offer you.
• In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Exercise your leadership to develop strategic goals.
• Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel._.

Skills:

English, Thai

Job type:

Full-time

• Deliver exceptional client experience through personalized consultations and tailored beauty recommendations.
• Drive sales results by confidently advising, cross-selling, and maximizing every client opportunity.
• Inspire clients through product storytelling and expert application techniques.
• Build strong, lasting client relationships to foster loyalty and repeat business.
• Act as a CHANEL brand ambassador, demonstrating passion, professionalism, and product expertise.
• Contribute to a collaborative team while maintaining excellence in retail standards.
• What you will bring.
• Prior experience in sales or customer service, with a strong service mindset and ability to deliver excellent client experience, experience with beauty product or retail sales will be a plus.
• Strong communication and interpersonal skills, with the ability to build lasting client relationships.
• Passion for Fragrance, Makeup, or Skincare, with awareness of current beauty trends and innovations.
• Demonstrates a high level of professionalism, personal commitment, and enthusiasm for the brand.
• Comfortable working in a fast-paced, collaborative environment.
• Proactive and adaptable, with a willingness to learn, try new approaches, and continuously develop skills.
• Creative and resourceful in problem-solving and ways of working.
• Pleasant personality with strong client-facing presence.
• Ability to communicate effectively in both Thai and English.
• What CHANEL can offer you.
• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: You will have access to the resources, support and infrastructure needed to continue to grow successfully.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel._.

Skills:

Problem Solving, Customer Relationship Management (CRM), Mandarin, English

Job type:

Full-time

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS.
• Passion for human relations and sales.
• Problem solving, curiosity and interest in luxury/fashion, art and design.
• Experience of building a long-lasting relationship with clients.
• Being able to work in team as well as alone.
• Excellent communication and interpersonal skills.
• Passion and knowledge of the managed product category.
• Good communication in English. Mandarin is an advantage.
• LI-RC1.
• Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.