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Experience:
3 years required
Skills:
Procurement, English
Job type:
Full-time
Salary:
negotiable
- Warehouse Network Planning: Strategize Shopee Thailand's warehousing network across the country to optimize cost efficiency, reduce buyer wait times, and strengthen synergy with the SPX network. This includes integration of various warehousing models such as main warehouses, satellite warehouses, extended storage facilities etc.
- Business Scenarios Modelling: Evaluate potential supply chain models and benchmark against global and regional best practices to identify long-term opportunities.
- Decision-making & Cost-Benefit Analysis: Identify key decision points throughout eac ...
- Strategic Project Execution: Lead initiatives to grow adoption of Shopee s fulfillment services or improve end-to-end supply chain efficiency (e.g. shipping fee strategy, order consolidation).
- Cross-functional Collaborations: Work closely with Warehouse Operations, SPX, Procurement, and other teams to evaluate business scenarios and drive network expansion plans.
- Requirements: 3-7 years of experience, ideally in strategic planning, network design, supply chain strategy, or consulting.
- Strong analytical skills: capable of scenario building, forecasting, and interpreting business impact through numbers.
- Strong numerical acumen with good understanding on key drivers.
- Creative and critical thinker who can challenge the status quo and explore more efficient operating models.
- Able to connect the dots between spreadsheet numbers and on-the-ground operations.
- Strong English communications skills in both written (e.g. strategy decks) and verbal (e.g. cross-functional meetings).
- Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.
Experience:
5 years required
Skills:
Accounting, SAP, Petrochemical, English
Job type:
Full-time
Salary:
negotiable
- Supervise day-to-day warehouse operation with transporters, customers, sales team and production to ensure domestic delivery meets customer requirement on time and aligns with Chevron's safety regulations and business practices.
- Supervise team in solving day-to-day operational issues, claims and complaints from both Chevron team and service provider.
- Check the accuracy of stock, stock control and material flow and ensure these are properly recorded in Chevron's accounting system.
- Monitor, review, analyze, and report warehouse and transportation cost on a monthly basis.
- Conduct visits to customer or project sites as needed and provide process improvement for customer satisfaction.
- Perform as a process owner in transportation and stock process.
- Manage and oversee suppliers and vendors to ensure performance meets KPIs and aligns with company expectations.
- Control and provide adequate solution and reports to monitor the effectiveness of warehouse to optimize Chevron business.
- Handle material flow custody with SAP.
- Job Requirements Bachelor s or Master s degree in logistics, supply chain, engineering, international business or related field.
- Proficient in spoken and written English.
- Experienced in warehouse management, logistics, or supply chain management with over 5 years in the field.
- Experienced working at supervisor or management level with a minimum of 3 years.
- Strong leadership and team management skills.
- Strong analytical skills with a data-driven approach for decision-making.
- Experienced working in multi-national companies is a plus.
- Experienced working in manufacturing industry, chemical, petrochemical, or automotive is a plus.
- Experienced applying digital tools such as Power Apps, Power Bi, Power Automates is a plus.
- Relocation will not be considered within Chevron parameters. Chevron participates in E-Verify in certain locations as required by law.
Experience:
2 years required
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- Fully account to manage HSSE and HEMP on automated small pack filling, drum filling and hose exchanger asset and process safety.
- Fully account to manage contract operator team.
- Fully account to manage automated filling line preparation /set up, operate and complete TPM routine check list according production schedule and meet quality control with fully HSSE compliance.
- Responsible for quality inspection for the first filling sample and control by providing inspection following QC system need and report on defect.
- To report daily production KPI and necessary data such as LEAN dash board, team toolbox and PSA.
- Responsible for product change over execution within schedule and meet with quality control system and safety operation procedure.
- Fully accountable for inspection and quality control of bottle, label right liquid filled, weight of filled product, sealing &capping, leakage or deformed bottle, bottle inkjet coding, filled bottle packing in carton, carton sealing, carton inkjet coding, palletized stacking, and pallet wrapping.
- Provide maintenance execution management following machine preventive maintenance standard and program for machine operation and basic maintenance problem shooting for machine breakdown.
- Respond to summarize and report machine failure, downtime and OEE for further root cause analysis.
- Fully accountable for drum, pail, manual pack filling and hose exchanger unit.
- Responsible and coordinate with logistic team for finished product movement to staging area.
- Ensure filling operation is carried out in accordance with roles described in GSAP/Streamline.
- Experiences/ Qualifications.
- Bachelor s Degree in any engineering field relates (Preferred Electrical, Mechanical).
- At least 2-3 years experience in operations/Engineering.
- Understanding of Continuous Improvement and process management concepts and tools (Lean, OEE and TPM ) would be preferred.
- Able to work under shift patterns (Work 6 days and Off 1 day).
- Good written and spoken both English and Thai.
- Willing to learn mindset.
- This role shall provide the first line support and deal with automated filling machine suppliers to fix any troubles.
- To conduct and sustainable TPM.
- Continue improvement OEE to achieve 65%.
- LEAN changeover time.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Experience:
3 years required
Skills:
Accounting, Procurement, ERP, English
Job type:
Full-time
Salary:
negotiable
- Verify the new items creation, items modification and maintain accuracy of material master data for inventory information management.
- Plan, manage and optimize stocks for Production and Maintenance in order to prevent stock shortage and minimize stock holding costs and activities includes:Coordinate and plan with users to identify material requirement and propose inventory work plan and budget plan.
- Coordinate with users in reviewing stock parameters and stock items standardization.
- Initiate re-order with reasonable lead time to ensure material availability and ready-to-use for Asset s Operations.
- Monitor inventory via the particular inventory management system, update and maintain inventory database as well as providing inventory-related reports and analysis to ensure the consistency and accuracy of interfacing data with accounting system.
- Coordinate with users to identify non-movement stocks and obsolete items for further disposal or write off as per Company procedures.
- Coordinate with procurement, vendors, warehouse, users and related functions for any inventory discrepancies and properly solve the issues.
- Monitor inventory expenditures to be in line with the approved budget.
- Propose solution(s) or initiative(s) for inventory management improvement.
- Be responsible for contract management under responsible area in order to monitor contractor/vendor performance as agreed in the terms and conditions.
- Plan and perform the annual physical inventory count to ensure the accuracy of inventory.
- Support physical audits from both internal and external parties.
- Promote and follow Company s SSHE MS and related regulations in all activities under his/her responsibilities.
- Professional Knowledge & Experiences.
- Bachelor s Degree in Engineering, Business Administration, Logistics and Supply Chain Management, Industrial Management or Commercial related fields.
- Have basic knowledge of economic, financial and cost accounting.
- At least 3 years of experiences on material planning, inventory control/ management methods and Enterprise Management System (ERP).
- Able to use Ms Office e.g. Excel, Power Point, Word.
- Good in both written and spoken English.
- Good in following soft skills; analytical & systematic thinking, problem solving, collaboration, and communication.
- Additional Desirable Qualifications.
- Oil & Gas business.
- SAP Program.
- Data Analytics.
- Work Location.
- Bangkok - Resident.
Experience:
5 years required
Skills:
GMP, Internal Audit, Assurance, Russian, English
Job type:
Full-time
Salary:
negotiable
- Lead the finished product release process for the sales team, ensuring timely approval of products for distribution from Bangplee factory to the market.
- Perform finished product release for medicinal products in compliance with Reckitt Global Policy, Thailand Drug Act, EEA, Russian GMP, and EU GMP requirements.
- Act as the registered Thai Pharmacist for the Quality Department, listed in the Bangplee Factory Medicinal Product Manufacturing License, fulfilling responsibilities defined under the Drug Act of Thailand.
- Review all batch manufacturing and packaging records to ensure compliance with approved Optiva and PCS in TDS as per Reckitt document control standards.
- Drive Right First Time (RFT) and Turnaround Time (TAT) performance to meet KPIs and lead continuous improvement initiatives.
- Coordinate with cross-functional teams to ensure all product and process non-conformities are raised as deviation reports and resolved before product release.
- Ensure all changes are managed through the change control process, assessing quality impact on process, product, and regulatory compliance, and securing approvals prior to implementation.
- Participate as a member of the Quality Internal Audit Team for Bangplee factory in accordance with relevant SOPs.
- Develop and monitor GMP-compliant manufacturing procedures and data integrity practices to ensure consistency.
- Review and approve consumer and pallet unit formulas in PLM system, ensuring alignment with BPR and related documentation.
- Complete Good for Sale Certificates for new product launches.
- Conduct annual product quality reviews and management reviews.
- Ensure compliance with global quality standards, GMP, and regulatory requirements across all related procedures.
- Perform special projects and other related tasks as assigned.
- The experience we're looking for.
- Bachelor s degree in Pharmacy and certified as a Thai Pharmacist under the Drug Act of Thailand.
- Minimum 5 years of experience in pharmaceutical manufacturing or quality assurance, with strong knowledge of GMP, GDP, PIC/S, ISO 13485, and regulatory standards.
- Proven leadership and people management skills, with the ability to influence and develop teams across all levels.
- Strong analytical and problem-solving skills, with flexibility and a pragmatic approach to challenges.
- Excellent communication skills in Thai and English (reading, writing, and speaking).
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and familiarity with SAP or PLM systems is an advantage.
- The skills for success.
- Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Experience:
2 years required
Skills:
Data Analysis, Compliance, Automation, English
Job type:
Full-time
Salary:
negotiable
- Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
- Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
- Provide data-backed recommendations to improve frameworks, SOPs, and training.
- Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
- Support audit design and automation efforts to reduce manual work and increase audit accuracy.
- Conduct site visits to validate on ground practices and identify gaps.
- Act as a subject matter expert for QA data and processes, supporting continuous improvement.
- Requirements Bachelor s degree in Business, Operations, or related fields.
- Minimum 2-4 years of experience in operations, data analysis, or project management.
- Strong skills in GSheet/Excel and SQL.
- Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
- Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
- Excellent communication and stakeholder management skills, both in Thai and English.
- Proactive, detail-oriented, and able to work independently.
- Willingness to conduct occasional on-site visits to hubs or warehouses.
Experience:
1 year required
Skills:
Procurement, Compliance, Negotiation
Job type:
Full-time
Salary:
negotiable
- Manage the end-to-end liquidation and disposal process, including bidding, approval, disposal execution, billing, and payment coordination.
- Develop and maintain a centralized database of disposed and to-be-disposed assets, capturing transaction values, approval records, and buyer information.
- Ensure full compliance with company policies, audit standards, and internal controls throughout the disposal process.
- Monitor and report key performance metrics, such as disposal turnaround time, cost recovery, and vendor performance, to evaluate process efficiency.
- Identify and implement process improvement initiatives to enhance lead time, cost effectiveness, and governance across liquidation activities.
- Requirements: 1-3 years of experience in procurement, asset management, or logistics preferred.
- Strong coordination, negotiation, and communication skills.
- Detail-oriented with good documentation and reporting ability.
- Proficient in Microsoft Excel and basic knowledge of procurement or asset tracking systems.
- Able to work independently and cross-functionally in a fast-paced environment.
Experience:
5 years required
Skills:
Excel, SQL
Job type:
Full-time
Salary:
negotiable
- Own short-term and long-term workforce planning for FBS operations, including peak planning (e.g. campaign, mega sale, seasonal spikes).
- Translate demand forecasts and volume projections into manpower requirements across warehouses and fulfillment nodes.
- Balance service level targets with cost efficiency through effective workforce sizing and deployment.
- Monitor workforce productivity, utilization, and efficiency metrics; identify gaps and drive improvement initiatives.
- Develop and track key WFM KPIs such as staffing accuracy, shrinkage, overtime, productivity, and attendance.
- Drive continuous improvement projects to optimize labor cost and operational performance.
- Requirements: Bachelor s degree in Engineering, Operations Management, Business, Analytics, or a related field.
- 5-8+ years of experience in Workforce Management, Capacity Planning, Operations Planning, or Supply Chain (logistics, e-commerce, or fulfillment preferred).
- Strong analytical skills with experience using data to drive decisions (Excel, SQL, BI tools preferred).
- Proven experience managing workforce planning in a fast-paced, high-volume operational environment.
- Strong stakeholder management and communication skills.
- Ability to work under pressure and manage ambiguity in a rapidly scaling business.
- Experience with large-scale operations or multi-site environments is a strong plus.
Experience:
5 years required
Skills:
Compliance
Job type:
Full-time
Salary:
negotiable
- Identify and assess potential hazards and risks in the workplace.
- Develop and implement strategies to eliminate or control those risks.
- Conduct regular inspections and audits to ensure compliance with safety standards.
- Ensure that all policies and procedures are up-to-date and compliant with relevant regulations.
- Provide training to employees on health and safety procedures and regulations.
- Investigate workplace incidents and accidents to determine root causes.
- Assist with emergency response during actual incidents.
- Requirements: Bachelor's degree in Occupational Health & Safety or a related field, graduate with adequate *HSE qualifications/accreditation.
- 3-5 years of work experience in as HSE professional.
- Experience in delivering HSE training, performing HSE audits and incident investigation.
- Excellent communication, leadership, and problem-solving skills.
- Strong knowledge of local and international HSE regulations and best practices.
- Able to work with limited supervision and deliver results within challenging deadlines and under pressure.
Experience:
5 years required
Skills:
Good Communication Skills, English
Job type:
Full-time
Salary:
฿45,000 - ฿50,000, negotiable
- Manage supplier relationships, coordinate import and domestic operations, and ensure optimal execution of purchases and shipments. Act as the key reference for import compliance, customs, and regulatory matters (including FDA). Work closely with the Warehouse & Inventory Manager to translate demand plans into optimized purchasing decisions while maximizing container capacity and controlling costs. Support administrative operations in collaboration with the Supply Chain Administrative Coordinator and step in during their absence. Handle claims as needed.
- Supplier Relationship & Procurement.
- Maintain and develop relationships with domestic and international suppliers.
- Negotiate prices, terms, and conditions on growth products.
- Confirm POs and ensure correct pricing and terms are applied.
- Cost-estimation (DDP).
- Track supplier performance and escalate issues when necessary.
- Import Operations & Compliance.
- Serve as the main reference for import operations, customs, and regulatory compliance (including FDA where applicable).
- Ensure smooth execution of import shipments and timely delivery.
- Coordinate with freight forwarders, shipping companies, carriers and ensure prices applied match negotiated terms before.
- Prepare and check import documentation (BL, commercial invoice, certificates of origin, COC, COA, customs declarations, LPI, Import license, factory certificates etc.).
- Manage all the non-regular shipments: by A/F, cross-bordering, registered & non registered products sample, NPD etc.
- Ensure compliance with all import/export regulations and company policies.
- Receive demand plans/stock requirements from Warehouse & Inventory Manager and translate demand plan needs into optimized purchase orders.
- Challenge demand plans when opportunities exist to optimize costs or shipment efficiency.
- Administrative Coordination.
- Collaborate closely with the Supply Chain Administrative Coordinator to ensure correct documentation.
- Archives and ensure all documents are complete for accounting purposes for all international shipments and submit documents on time.
- Provide reports on purchase & shipments status to the Supply Chain Manager.
- In the Coordinator s absence, take over administrative tasks.
- Claims & Issue Resolution.
- Manage supplier and carrier claims, including communication, evidence collection, and resolution tracking.
- Support customer claims related to procurement, import issues and quality.
- Ensure corrective actions are implemented and documented.
- Reporting & Continuous Improvement.
- Monitor KPIs such as on-time delivery, supplier performance, import compliance, and cost efficiency.
- Provide regular reports to the Supply Chain Manager.
- Suggest process improvements to optimize procurement, import, and shipment workflows.
- Supply Chain Manager (supervision, reporting).
- Supply Chain Administrative Coordinator (daily coordination, backup support).
- Warehouse & Inventory Manager (demand planning, stock management).
- Finance / Accounting (billing statement verification, PO compliance).
- Local and international suppliers.
- Freight forwarders / carriers.
- Customs authorities / FDA authorities.
Experience:
2 years required
Skills:
Quality Assurance, English
Job type:
Full-time
- Handle regulatory submission of new product, existing product by working with FDA, Marketing and Supply Chain team.
- Compile dossiers for product registration and renewing of product licenses on a regular basis.
- Prepare and submit regulatory notifications and registrations as required by the company s standards to ensure compliance and timely approval for market release of new and existing products.
- Oversee processes involved with maintaining annual licenses, registrations, and listings.
- Monitor and keep up to date with changes in relevant regulatory legislation and guidelines that may impact products and business strategies.
- Arrange and update packaging artworks of registered products.
- Liaise with the regulatory authorities to obtain registration certificate approval or amendment approval.
- Liaise with the regulatory authority as well as overseas counterparts regards to regulatory affairs matters, including product registrations, variations to existing products and renewals.
- Support logistics function regarding import products.
- Answer inquiries regarding shipping regulations, correct product labeling, saleable product locations and promote good compliance practice.
- Monitor post-market vigilance issues and take role in risk management/assessment.
- Provide advice and advance warning on potential regulatory risks and proposing preventive or corrective measures accordingly.
- Keep updated with FDA regulations and potential changes that will impact the business and advise the appropriate action plans.
- Perform ad-hoc duties as assigned.
- Bachelor s degree or Master s Degree in Pharmaceutical Science or Science.
- Minimum 2 years of experience in cosmetics regulatory affairs.
- Experience in cosmetics, beauty, skin care regulation is a plus.
- Solid knowledge of Cosmetic Products Control in Thailand Guidelines and ASEAN Cosmetic Directive (ACD).
- Excellent time management and interpersonal skills.
- Good command in English.
Experience:
1 year required
Skills:
Compliance, Finance, Accounting
Job type:
Full-time
Salary:
negotiable
- Prepare, raise, and track Purchase Requisitions (PRs) in the system.
- Review and verify supporting documents and invoices (e.g., PR, PO, vendor details, quantities, pricing, tax info) to ensure accuracy, completeness, and compliance with company policy.
- Maintain proper filing and recordkeeping of invoices and billing documents.
- Coordinate with finance/accounting to process and follow up on vendor payments.
- Coordinate with vendors on administrative matters such as collecting invoices, receipts, and related documents, and resolving billing/documentation discrepancies.
- Support the procurement team in day-to-day administrative tasks.
- Generate periodic reports related to billing status, PR/PO tracking, and payments.
- Requirements: 1-3 years of experience in procurement, finance, or administrative support.
- Detail-oriented, ensuring accuracy by identifying and resolving documentation discrepancies.
- Good communication and coordination skills (internal and external).
- Proficient in Google Workspace (Sheets and Slides).
- Ability to work under deadlines.
Experience:
1 year required
Skills:
Data Analysis, Japanese, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma in any discipline.
- Candidate must be able to work on rotational shift (3 shift / 5 working days).
- Minimum 1 years experienceas QA in call center.
- Must be proficiency in English & Japanese in terms of written, reading and speaking.
- Able to start work immediately is preferred.
- Language Requirements:English.
- Japanese.
- Key Responsibilities: Conduct root cause and other data analysis.
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
- Act as escalation point of contact for process questions, issues and resolution.
- Act as Subject Matter Expert (SME) for QA evaluations.
- Participate as project team member in problem prevention and continuous improvement projects.
Experience:
2 years required
Skills:
Budgeting, Data Entry, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Consolidate and analyze data to support annual work programs, budgeting, and performance metrics.
- Prepare regular and ad-hoc reports, dashboards, and presentations for management reviews, performance tracking, and departmental meetings.
- Support the monitoring of progress on departmental initiatives and highlight key issues, achievements, and areas for improvement.
- Planning and Performance MonitoringConsolidate and analyze data to support annual work programs, budgeting, and performance metrics.
- Prepare regular and ad-hoc reports, dashboards, and presentations for management reviews, performance tracking, and departmental meetings.
- Support the monitoring of progress on departmental initiatives and highlight key issues, achievements, and areas for improvement.
- Process Improvement and EfficiencyIdentify opportunities to improve workflows, reporting mechanisms, and internal processes within OSS.
- Document recommendations and assist in implementing efficiency initiatives or digital tools.
- Monitor the outcomes of process improvements and gather feedback from team members to refine future efforts.
- Data and Digital SupportAssist in maintaining and updating of operational dashboards, digital systems, and department databases.
- Support the adoption of new digital tools by preparing user guides, FAQs, or providing basic training to colleagues.
- Ensure accurate and timely data entry, verification, and reporting for department records and management information.
- Provide actionable insights and data analysis to support informed decision-making across the department.
- Project and Initiative CoordinationTrack and support the progress of ongoing projects, initiatives, and departmental events.
- Coordinate logistics, documentation, and follow-ups for workshops, training sessions, knowledge sharing trips, and cross-functional activities.
- Maintain project schedules, records, and status updates to ensure all stakeholders are informed and aligned.
- Knowledge and Information ManagementOrganize and update internal guidelines, standard operating procedures, lessons learned, and best practices.
- Support onboarding and knowledge-sharing activities for new and existing OSS team members.
- Maintain accurate records to meet audit requirements, compliance standards, and internal documentation needs.
- Stakeholder Engagement and CommunicationFacilitate effective communication and coordination with internal partners, stakeholders, and other departments within the supply chain division.
- Assist in preparing materials and logistics for audits, sustainability programs, external awards, and management reviews.
- Support general team communications to ensure smooth and consistent information flow across the department.
- Job End Results.
- Deliver accurate, timely, and insightful performance data and reports to support strategic planning and decision-making within OSS.
- Drive process improvements and promote the adoption of digital tools to enhance operational efficiency and team productivity.
- Provide actionable insights through data analysis that contribute to continuous improvement initiatives across the department.
- Ensure smooth coordination and tracking of departmental projects, workshops, and cross-functional activities.
- Maintain organized and up-to-date documentation to support audits, compliance requirements, and internal knowledge sharing.
- Facilitate effective communication and stakeholder engagement across the supply chain division.
- Support onboarding and internal learning by managing guidelines, SOPs, and best practices for OSS team members.
- Professional Knowledge & Experiences.
- Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, Data Analytics, or a related field.
- 2-5 years of experience in supply chain support, data analysis, project coordination, or similar functions.
- Proficient in Microsoft Excel, PowerPoint, and comfortable working with digital tools and dashboards.
- Strong organizational, communication, and teamwork skills.
- Ability to manage multiple tasks and adapt to changing priorities.
- Proficient in both Thai and English.
- Additional Desirable Qualifications.
- Planning & Analysis - Ability to interpret data and support strategic planning.
- Communication - Clear and professional interaction across teams and levels.
- Process Optimization - Understanding of workflow improvement and automation.
- Self-Management - Ability to work independently and manage multiple priorities.
- Learning Mindset - Willingness to continuously develop skills and knowledge.
- Work Location.
- Bangkok - Resident.
Experience:
2 years required
Skills:
Assurance, Public Speaking, English
Job type:
Full-time
Salary:
negotiable
- Managing a team of QAs in the LOB/Program.
- Share feedback with the agents on all people related defects (Quality Audits) / Failed audits, along with the QAs, whenever needed.
- (Triad Session)Review The Reviewer activity to enssure less or no variance in the audits done by the team.
- Governing Dispute Managemnet Process.
- Managing internal & external stakeholder expectations.
- Training and Refreshers coordination with the training team for new/existing QAs.
- Support and mentor new QAs & managing their monthly scorecard.
- Help operations on key metrics performance (Sharing insights & suggest action plan).
- Conduct weekly quiz and spot checks on new updates & common defects (Identified Audit defects).
- Sharing weekly/monthky performance dashboard.
- Working on weekly/monthky and quarterly review decks & present them to the clients with the supervisor.
- Conducting quality sessions with new hires.
- Requirements Minimum of 2 year of experience as a Quality Analyst Supervisor.
- Mandatory language proficiency in Thai and English.
- Experience in preparing and presenting written project status reports and executive briefings.
- Exceptional communication, presentation, and public speaking skills.
- Strong organizational and time management abilities.
- Key Responsibilities: Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment.
- Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations.
- Ensuring timely completion of all client deliverables.
- Prepare reports, analysis, trend & run project when required to improve quality performance.
- Own on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified project objectives.
- Package, deliver, and at times present key findings and briefings.
- Conduct random evaluations to identify areas of improvement as necessary.
- Conduct regular spot checks of the QAs audits and work on their development accordingly.
- Identify training needs by working with operations team and QA.
Experience:
1 year required
Skills:
Data Analysis, English, Cantonese
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma in any discipline.
- Candidate must be able to work on rotational shift (3 shift / 5 working days).
- Minimum 1 years experienceas QA in call center.
- Must be proficiency in English & Cantonese in terms of written, reading and speaking.
- Able to start work immediately is preferred.
- Language Requirements:English.
- Thai.
- Key Responsibilities: Conduct root cause and other data analysis.
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
- Act as escalation point of contact for process questions, issues and resolution.
- Act as Subject Matter Expert (SME) for QA evaluations.
- Participate as project team member in problem prevention and continuous improvement projects.
Experience:
3 years required
Skills:
Compliance, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Policy & eligibility: Define seller eligibility for onboarding to fulfillment business (e.g. categories, item sizing, minimum order, SKU efficiency requirements). Continuously refine the optimal criteria to ensure a healthy balance between business growth and warehouse capacity.
- Seller acquisition: Work closely with Commercial teams on seller acquisition incentives and rollout - Capacity governance: Set and govern daily/monthly inbound quota and days of coverage (DoC) for each warehouse and each business unitInbound compliance ...
- VAS offerings: Define Value-Added Services (VAS) offerings, pricing, and eligibility criteria. Benchmark with other players and countries on missing capabilities to serve all demands and niches.
- Demand analysis: Analyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the warehouse.
- Feedback loop: Maintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding/inbound plans accordingly.
- Visit warehouses to understand operational complexity and gather firsthand insights from ground teams.
- Key KPIs: fulfillment orders, SKU efficiency, # of SKU, SKU size mix, inventory DoC.
- Requirements:3-7 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy.
- Strong analytical and problem-solving skills with the ability to interpret information and translate it into action.
- Excellent project management and stakeholder coordination skills across office and ground teams.
- Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.
- Willing to visit warehouses and collaborate with ground teams.
- Proficient in English communication, the team is highly international.
Experience:
3 years required
Skills:
ISO 9001, ERP, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Plan and perform incoming inspection and issue the inspection result report.
- Plan and perform onsite inspection when required and issue the inspection result report.
- Identify and document any defects, deviations, or non-conformities found during inspections.
- Maintain accurate records of inspections, including inspection reports, logs, and documentation.
- Communicate inspection results to relevant stakeholders, including internal party and supplier.
- Pressure gauge Plan and perform the pressure gauge calibration and issue the report.
- Perform initial setup and configuration of calibration equipment and reference standards.
- Maintain calibration equipment in proper working condition through regular inspection, cleaning, and calibration.
- Record calibration results in logs.
- Lead on supplier quality issue Issue NCR to supplier when found quality issue.
- Root cause identify and corrective action with supplier.
- Collaborate with other departments to address quality issues and implement corrective actions.
- Monitor supplier performance Review report from supplier of non-conformance part.
- Conduct follow-up inspections to verify the effectiveness of corrective actions and prevent recurrence of issues.
- Continue Supplier Improvement Improving quality performance of suppliers by providing feedback on quality issue found during incoming inspection and provide the technical assistance if any.
- Reduce the number of NCRs (from QC) for recurring issues.
- Qualification Requirements: Bcahelor's degree Engineering's in Civil, Mechanical, or any related field.
- 3 years experiences in Supplier quality, quality control system or improvement tools, experience in factory.
- Experience in Quality Control system & improvement tools.
- Experience in factory, ISO 9001 & ERP program is -referable.
- Fluent understanding of product drawing.
- Good command of spoken and written English.
- Computer skill (Microsoft office program).
- Excellent interpersonal skills Strong motivation, result driven, service minded, well organized.
Experience:
8 years required
Skills:
Cost Analysis, Contracts, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Develop and implement sourcing strategies for steel and industrial tools aligned with company goals.
- Conduct market intelligence, cost analysis, and risk assessments to identify opportunities.
- Drive long-term value creation through supplier partnerships and strategic initiatives.
- Supplier Management.
- Identify, qualify, and manage suppliers to ensure quality, delivery, and compliance.
- Lead negotiations for pricing, contracts, and terms to achieve cost competitiveness.
- Monitor supplier performance and implement improvement plans.
- Cross-Functional Collaboration.
- Work closely with engineering, production, and quality teams to meet technical requirements.
- Support new product development and tooling projects with timely sourcing solutions.
- Act as a sourcing advisor for internal stakeholders.
- Risk & Compliance.
- Identify and mitigate supply chain risks related to steel and tooling categories.
- Ensure compliance with company policies, ethical sourcing standards, and regulatory requirements.
- Reporting & Continuous Improvement.
- Track and report category performance metrics (cost savings, supplier KPIs, risk mitigation).
- Drive continuous improvement in sourcing processes and tools.
- Bachelor s degree in supply chain, Engineering, Business, or related field.
- Minimum 8 years of experience in sourcing/procurement, preferably in steel and tooling.
- Strong negotiation, analytical, and strategic thinking skills.
- Knowledge of global steel markets and industrial tooling technology.
- Proficiency in procurement systems (ERP) and MS Office tools.
- Excellent communication and stakeholder management skills.
- Fluent in English; additional Chinese language is a plus.
Experience:
5 years required
Skills:
Compliance, ISO 9001, ISO 14001
Job type:
Full-time
Salary:
negotiable
- Oversee all quality-related activities and ensure effective implementation of DM s quality system.
- Drive continuous improvement using the Plan-Do-Check-Act (PDCA) methodology.
- Ensure customer satisfaction through consistent product and process quality.
- PLAN - Define Quality Strategy Ensure the Group Quality Policy is implemented, communicated, and understood within DM.
- Define DM-specific quality objectives aligned with group targets.
- Identify quality risks and improvement opportunities within DM.
- Collaborate with the QSM to ensure the DM processes are aligned with the Group Process Map.
- DO - Execute Quality Plans Document DM-specific processes and support documentation of group-wide processes.
- Train QA, QC, and SQE teams on ITPs and relevant technical quality documents.
- Lead training initiatives to build quality awareness across all DM departments.
- Foster a culture of quality by promoting a proactive, quality-minded approach among managers and staff.
- Ensure compliance with applicable standards (ISO 9001, ISO 14001, CARES, etc.).
- CHECK - Monitor Quality Performance Conduct internal audits in coordination with the QSM, aligned with applicable standards.
- Monitor and report key performance indicators (KPIs), audit results, and customer satisfaction.
- Maintain and update the plant's KPI dashboard.
- Lead the annual Management Review process.
- Support and facilitate second- and third-party audits (e.g., ISO 9001, ASME, ISO 19443, customer audits).
- ACT - Correct & Improve Coordinate corrective and preventive actions.
- Oversee investigations and resolution of customer complaints.
- Initiate improvements to address deficiencies and enhance process effectiveness.
- Supply Chain Quality Define raw material specifications and collaborate with SQAs.
- Participate in supplier evaluations and selection.
- Ensure purchase orders are issued to approved suppliers per validated specifications.
- Team & Resource Management Promote Dextra s vision, mission, and values throughout the organization.
- Assess and report on the resources required to implement the Quality Policy effectively.
- Define the QA department structure and maintain updated job descriptions.
- Monitor team performance and KPIs via PMS (Performance Management System).
- Identify competency gaps and implement development plans for QA team members.
- Document Control Center Management Oversee review, approval, registration, distribution, and archiving of controlled documents.
- Validate product documentation such as datasheets, assembly instructions, and quality manuals.
- Maintain and validate raw material specifications.
- Manage drawing records and control access to standards and technical documents.
- Nuclear Safety Ensure nuclear safety is prioritized above all other considerations.
- Apply a cautious, balanced approach to decision-making involving quality, cost, and schedule.
- Promote a culture of responsibility, accountability, and open communication.
- Ensure qualified personnel are assigned to key roles and empowered to raise safety concerns.
- Encourage a questioning attitude and challenge unsafe behaviors or decisions.
- Respond promptly and conservatively to any incident that could impact nuclear safety.
- Transparently report to the Board any issue potentially compromising nuclear.
- Qualification Requirements: Bachelor's degree or higher in Engineering or related field.
- At least 5 years working experience in Quality management position.
- Excellent written and oral communication is necessary.
- Computer skill (Microsoft office program).
- Statistical software skill (Minitab, SPSS).
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