Shopee (Thailand) Co., Ltd.
Warehouse Upstream & Capacity Management (Scommerce)
atShopee (Thailand) Co., Ltd.Department
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok
About the Team:
Join Shopee Thailand’s Warehouse Strategy & Projects team as Upstream & Capacity Management. This is an important role to own the upstream rules and intake guardrails for our warehouses – who/what/when/how much can inbound to balance healthy capacity, operational efficiency, and customer experience. You will work cross-functionally between Commercial and Warehouse Operations teams
Job Description:
- Policy & eligibility: Define seller eligibility for onboarding to fulfillment business (e.g. categories, item sizing, minimum order, SKU efficiency requirements). Continuously refine the optimal criteria to ensure a healthy balance between business growth and warehouse capacity
Seller acquisition: Work closely with Commercial teams on seller acquisition incentives and rollout - Capacity governance: Set and govern daily/monthly inbound quota and days of coverage (DoC) for each warehouse and each business unit
- Inbound compliance: Maintain and audit the warehouse inbound checklist. Ensure compliance from sellers and adoption from warehouse operations
- VAS offerings: Define Value-Added Services (VAS) offerings, pricing, and eligibility criteria. Benchmark with other players and countries on missing capabilities to serve all demands and niches
- Demand analysis: Analyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the warehouse
- Feedback loop: Maintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding/inbound plans accordingly
- Visit warehouses to understand operational complexity and gather firsthand insights from ground teams
- Key KPIs: fulfillment orders, SKU efficiency, # of SKU, SKU size mix, inventory DoC
Requirements:
- 3–7 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy
- Strong analytical and problem-solving skills with the ability to interpret information and translate it into action
- Excellent project management and stakeholder coordination skills across office and ground teams
- Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations
- Willing to visit warehouses and collaborate with ground teams
- Proficient in English communication, the team is highly international
Experience required
- 3 years
Salary
- Negotiable
Job function
- Supply Chain
- Strategy / Planning
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Head office: Shopee
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
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