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Experience:
2 years required
Skills:
Finance, Energetic, English
Job type:
Full-time
Salary:
negotiable
- Ensure and provide fast, efficient and courteous claims service to all customers within the service standards and guidelines established by Claims Regional Office.
- Ensure that proper documentation and response time is maintained for each claim handled from the first notification to the final settlement.
- Ensure proper and timely reserving within established standards.
- Review progress of claims and make necessary and timely reserve changes.
- Create and provide Claim Referral to Regional Office.
- Ensure that underwriting, finance and country management are at all times advised of large losses and large reserve movements, per established guidelines.
- Bachelor Degree in Law or any field related.
- At least 2 - 3 years working experience in Insurance industry e.g. insurance company or loss adjusting firm.
- Comfortable and effective in verbal and written communications in native language and in English.
- Energetic and good interpersonal skills.
Skills:
Excel
Job type:
Full-time
Salary:
negotiable
- ให้บริการด้านข้อมูลประกันภัยอุบัติเหตุส่วนบุคคล การประกันภัยการเดินทาง.
- บริหารจัดการข้อร้องเรียนจากลูกค้า.
- กระตุ้นหรือส่งเสริม ให้ลูกค้าเห็นถึงประโยชน์ของการประกันภัย.
- วุฒิปริญญาตรี ไม่จำกัดสาขา.
- มีทัศนคติที่ดีต่อหน้าที่ที่ได้รับมอบหมาย (Can Do Attitude).
- มีทักษะในการสื่อสาร การเจรจาต่อรอง มีความสามารถในการนำเสนอข้อมูลได้อย่างชัดเจนและเข้าใจง่าย.
- มีมนุษยสัมพันธ์ดี มีความมุ่งมั่น และกระตือรือร้น.
- สามารถทำงานภายใต้สภาวะความกดดันได้เป็นอย่างดี.
- สามารถใช้โปรแกรม Word, Excel พื้นฐานได้ดี.
- หากมีประสบการณ์ทางด้าน Call Center จะพิจารณาเป็นพิเศษ.
Skills:
Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- สอบทวนผลการพิจารณาสินไหมซึ่งผ่านการพิจารณาและจ่ายสินไหมจากเจ้าหน้าที่สินไหมทดแทนของบริษัท หรือบริษัทคู่สัญญา ให้เป็นไปด้วยความถูกต้องและเป็นธรรม.
- ตอบคำถามหรือให้คำอธิบายกับโรงพยาบาล ตัวแทน หรือผู้เอาประกัน ในเรื่องของแผนประกันและความคุ้มครองต่างๆ ตลอดจนเงื่อนไขการจ่ายสินไหมทดแทน.
- ประสานงานโรงพยาบาลคู่สัญญา ในการสร้างพันธมิตร เพื่อสนับสนุนส่งเสริมการให้บริการอันดีแก่ผู้เอาประกันภัย อีกครั้งกรณีที่มีประเด็นสงสัยด้านการให้บริการรักษาพยาบาล หรืออื่นๆ ที่เกี่ยวข้อง.
- ปรึกษาหารือกับผู้จัดการฝ่ายสินไหมหรือแพทย์ที่ปรึกษาในการหาทางออกที่เหมาะสมที่สุดในกรณีเคสที่มีความซับซ้อน.
- ประสานงานกับโรงพยาบาล เช่น การขอเอกสารเพิ่มเติมเพื่อประกอบการพิจารณาอนุมัติการจ่ายสินไหมทดแทน.
- ชี้แจง และให้คำแนะนำแก่โรงพยาบาล ตัวแทน หรือผู้เอาประกัน แนวทางการตั้งเบิกสินไหมทดแทน ข้อยกเว้น เงื่อนไขกรมธรรม์ และประเด็นข้อสงสัยต่างๆ เพื่อความเข้าใจอันดีระหว่างคู่ค้าและบริษัท.
- สนับสนุนข้อมูลและให้คำปรึกษาแก่ผู้พิจารณาสินไหม ด้านงานสินไหมทดแทนอุบัติเหตุและสุขภาพประเภทต่างๆ.
- สนับสนุนข้อมูลผลการสอบทวน เพื่อเป็นแนวทางในการปรับปรุงกระบวนการปฏิบัติงานของผู้พิจารณาสินไหม.
- ดำเนินการและประสานงาน fax claims ประจำวัน.
- ร่วมมือในการจัดการปัญหาข้อร้องเรียนจากลูกค้า.
- ปฏิบัติงานอื่นๆตามที่ได้รับมอบหมาย.
- Age 25-35 Years or more. / อายุ 25-35 ปีขึ้นไป.
- Bachelor s degree in nursing science ปริญญาตรีสาขา พยาบาลศาสตร์.
- Fair command of spoken and written English มีทักษะการ พูด อ่าน เขียน ภาษาอังกฤษในระดับที่พอใช้.
- Good interpersonal and communication skill มีบุคคลิกดี ทักษะการสื่อสารได้เป็นอย่างดี.
- Positive attitude and strong contribution for team, diligent, self-motivated and enthusiastic มีความมั่นใจในตัวเอง ทัศนะคติที่ดีในเชิงบวกและสามารถร่วมงานเป็นทีมได้เป็นอย่างดี.
- Service minded and able to work effectively in a high pressure environment มีใจรักงานด้านบริการและสามารถทำงานภายใต้แรงกดดันได้เป็นอย่างดี.
Experience:
1 year required
Skills:
Salesforce, Data Analysis, Market Research, English
Job type:
Full-time
Salary:
negotiable
- Full responsibility for the report quality and timely delivery of reports to retailers.
- Keeping up to date records on contacts, correspondence and meetings with the retailers via Salesforce system.
- Ensure that all records for sending data to the retailers are up to date and accurate.
- Ensure high level of retailer servicing and establish good relationship with key contacts within your retailers.
- Ensure retailers are using GfK data and services throughout their organisation, thereby ensure that GfK data is an integral part of the retailers buying decisions.
- Organising and delivering presentations to key retailer contacts with the relevant product experts and ensuring that any queries during presentations are followed up satisfactorily.
- Identify and organise the training needs of your allocated number of retailers.
- Provide support to all areas of the business: Ops, Coding and Commercial Department.
- Responsible for the integrity of the retail deliverable for your group of retailers including a quarterly review process.
- Responsible for ensuring the accuracy of the data feed from your group of retailers including a bi-annual review.
- Should be actively improve/manage the speed of data delivery from the retailers.
- For the retailers you manage support the Coding Team in identifying unknown products on data feeds.
- Support commercial team on identifying new business opportunities.
- Support commercial team on the recruitment of new retailers.
- Qualifications University degree or equivalent experience.
- Fresh Graduate is encouraged to apply as well.
- Minimum 1 year of working experience in data analysis or market research.
- Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling.
- Knowledge with Microsoft Excel, and PowerPoint.
- Strong analytical mind and excellent numerical skills.
- Excellent command of both written and spoken Thai and English.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
Experience:
8 years required
Skills:
Finance, SAP, Procurement
Job type:
Full-time
Salary:
negotiable
- Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
- Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
- Build trusted executive relationships and earn trusted advisor status with customers ...
- Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans.
- Act as primary point of escalation for customers account issues.
- Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services.
- What you ll bring.
- 8+ years experience in either Sales, Pre-Sales, Services or Solution/Product Management.
- 8+ years experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions or as a practitioner.
- Strong executive presence and relationship building skills, particularly with finance and procurement leaders.
- Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred.
- Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
- Proven ability to handle difficult customer situations and discuss challenges with customer executives.
- Commercial/deal support skills.
- Relationship-driven mindset with excellent verbal and non-verbal communication skills.
- Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions.
- Ability to apply risk-mitigation strategies to customer situations.
- Bachelor's degree or equivalent required.
- MBA or related post-Bachelor qualification is preferred.
- Professional Skills.
- Business Acumen.
- Complex Problem Solving.
- Effective Communication.
- Customer Orientation.
- Establish Trust.
- Influencing Skills.
- Following SAP Solution Skills are preferred.
- O Planning & Consolidation (SAC-Planning and Group Reporting).
- O Treasury & Cash Management (including Cash management).
- O Billing, Revenue & Innovation management (BRIM).
- O Global Trade & Tax.
- O Governance Risk and Compliance (GRC).
- Role Specific Skills.
- Customer Value Journey Alignment.
- Account Governance.
- Account Strategy.
- Customer Success Management.
- Customer Retention.
- Solution Adoption Strategy.
- Customer Expansion.
- Relationship Building.
- Technology Solution Adoption.
- Overcoming Objections.
- Finance and Spend Management Domain Expertise.
- Procurement Process Optimization.
- BSO2X.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
Experience:
2 years required
Skills:
Project Management, Customer Relationship Management (CRM), Thai, English
Job type:
Full-time
Salary:
negotiable
- Serve as the primary point of contact for assigned clients.
- Manage day-to-day client servicing activities and ongoing projects.
- Coordinate internal teams and external partners to ensure smooth execution.
- Manage project timelines, deliverables, and budgets.
- Prepare proposals, quotations, and service documentation.
- Ensure service delivery aligns with client expectations and brand standards.
- Support client meetings, presentations, and regular business reviews.
- Identify potential risks and proactively propose solutions.
- Maintain accurate project documentation and reporting.
- Support account growth and long-term client retention.
- Bachelor s degree in Business, Marketing, Communication, or related fields.
- Minimum 5 years of experience in client services, account management, or related roles.
- Proven experience working with local, multinational or global brand clients.
- Strong project management and coordination skills.
- Excellent communication and relationship management abilities.
- Ability to manage multiple projects in a fast-paced environment.
- Strong commercial awareness and cost-control mindset.
- Proficient in MS Excel and PowerPoint.
- Fluent Thai and working-level English.
- Preferred Qualifications.
- Experience in marketing services, print, promotional items, or event-related services.
- Experience collaborating with regional or global stakeholders.
- Experience mentoring junior team members.
- Familiarity with structured client service or agency environments.
Skills:
Microsoft Office, Excel, English
Job type:
Full-time
Salary:
negotiable
- Lead and manage administrative support staff across all site office operations, including staffing, onboarding, employee relations, absence management, and disciplinary actions.
- Oversee administrative functions to ensure smooth and efficient operations within departments.Recruit, train, and onboard new administrative staff.
- Handle matters related to employee relations and disciplinary processes.
- Implement administrative guidelines, standards, and procedures while resolving operational challenges effectively.
- Organize and support meetings and events, including logistics for on-site and virtual sessions, agenda preparation, and catering in collaboration with the Exhibits & Events team.
- Prepare, draft, and edit complex documents, memos, reports, and other forms of correspondence.
- Drive best practice initiatives to strengthen support services and promote positive, productive working relationships.
- Oversee fixed asset management, including asset tracking, allocation, documentation, inventory control, periodic audits, and ensuring compliance with company policies and financial reporting requirements.
- Oversee all project support activities, including managing kitchen supplies, drinking water, and office facilities equipment. Ensure resources are consistently available, well maintained, and support daily operations. Coordinate with relevant teams to monitor inventory, address supply needs, and ensure timely replenishment and equipment maintenance.
- Manage and develop the admin team, ensuring performance effectiveness, workload planning, team engagement, and continuous improvement.
- Use your skills to move the world forward.
- Bachelor s degree in business administration, or related discipline.
- Strong interpersonal and communication skills both verbal and written in Thai and English, with the ability to work effectively with executives, senior management, and customers at all levels.
- Proven leadership abilities, including the capability to coach, guide, and motivate team members.
- Highly developed organizational and task management skills, with the ability to prioritize multiple responsibilities while maintaining exceptional attention to detail.
- Demonstrates integrity, maturity, and fairness when handling people matters and confidential information.
- Advanced proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
- Why you ll love working for Siemens Mobility.
- We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities.
- Flexible working arrangements.
- Flexible Benefits Program for employees & dependents.
- Medical Insurance for Spouse and Children.
- Siemens Share Options.
- National & International opportunities.
- Positive, inclusive and relaxed working environment.
- Join a team dedicated to transforming the everyday for a more sustainable future.
- Siemens prides itself on its diverse workforce.
- Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
- We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.
Experience:
No experience required
Skills:
Good Communication Skills, English, Thai
Job type:
Full-time
Salary:
฿15,000 - ฿17,000, commission paid with salary
- โรงเรียน HARMON เป็นสถาบันสอนดนตรีโดยการรวมตัวของกลุ่มคุณครูที่มีประสบการณ์และมีความตั้งใจที่จะสร้างพื้นที่แห่งการเรียนรู้ โดยต้องการที่จะนำเสนอด้วยทัศนะคติที่ดีต่อการเล่นดนตรีอย่างมีความรู้ และ ความสนุกสนานต่อตัวนักเรียน.
- เจ้าหน้าที่ฝ่ายประสานงาน (นักเรียนและผู้ปกครอง)
- STUDENT RELATIONS 1 อัตรา.
- ประสานงานระหว่าง นักเรียนและครู คลาสเรียนของนักเรียน
- การจัดตารางเรียนของนักเรียน และการนัดหมายคาบเรียน
- อธิบายคลาสเรียนของโรงเรียนแบบเบื้องต้น ต่อผู้ปกครอง
- การธุรการต่างๆ เช่น การจัดเก็บเอกสารที่เป็นสำคัญ
- การจัดเก็บข้อมูลสถิติการเข้าเรียนของนักเรียน (มีผลต่อโบนัส)
- มีปฏิสัมพันธ์ที่ดีต่อเด็กนักเรียนและผู้ปกครอง และมีความอดทนอดกลั้นในการแก้ปัญหา
- มีความรักในงานบริการ
- มีความชื่นชอบในเสียงดนตรี
- สามารถพูดภาษาอังกฤษได้ หรือภาษาอื่นๆ (จะได้รับการพิจารณาเป็นพิเศษ)
- มีประสบการณ์จะพิจารณาเป็นพิเศษ.
- สถานที่
- ซอยราชวินิตบางแก้ว ติดกับ ห้าง Mega Bangna.
- โบนัส จะได้รับการพิจารณาจากประสิทธิภาพของการทำงาน.
- สนใจมาร่วมเป็นหนึ่งในทีม HARMON
- สนใจสามารถส่ง Resume มาที่ [email protected]
- เบอร์ติดต่อ คุณเดีย 0656691454
- ID LINE @harmonmusicschool.
Job type:
Full-time
Salary:
negotiable
- Date: 5 Feb 2026 Location: Bangkok (กรุงเทพมหานคร), Thailand, 10900
- EXPERIENCE (FOR RECRUITMENT).
- EDUCATION (FOR RECRUITMENT).
- OTHER REQUIREMENTS (FOR RECRUITMENT).
- ROLE & RESPONSIBILITY (FOR RECRUITMENT).
Experience:
No experience required
Skills:
Good Communication Skills, Digital Marketing, Social Media Management, Creativity, Thai, English
Job type:
Full-time
Salary:
฿17,000 - ฿20,000, negotiable, commission paid with salary
- Assist company owners with schedules, meetings, priorities, and coordination.
- Manage calendars, appointments, and communication.
- Prepare meeting notes, documents, and follow-up action items.
- Handle filing, documentation, and general office tasks.
- Coordinate with internal team members..
- Marketing Support.
- Assist with basic marketing campaign tasks.
- Organize materials, files, and communication for Facebook/Google/TikTok Ads.
- Create simple documents such as briefs, checklists, reports, and timelines.
- Help track campaign data and update spreadsheets or CRM systems.
- Follow up with clients regarding schedules, required files, and information..
- Bachelor s degree in any field.
- Basic understanding of digital marketing campaigns (Facebook Ads, Google Ads, TikTok Ads).
- Strong organizational skills and attention to detail.
- Good communication skills, English communication skill is a plus.
- Able to multitask and manage changing priorities.
- Comfortable with Microsoft Office or Google Workspace.
- Positive attitude and willingness to learn.
- Experience in admin, operations, or agency work is a plus..
- Competitive salary based on experience.
- Opportunity to grow in marketing and operations.
- Work closely with company owners and marketing specialists.
- Annual performance bonus.
- Supportive and learning-focused environment..
- [email protected].
Skills:
Multitasking, Microsoft Office, Excel, English
Job type:
Full-time
Salary:
negotiable
- Support hiring activities for technician positions.
- Manage administrative tasks including timesheet processing, purchase requisitions, and coordinating the rental and management of helpdesk services for employees, ensuring they have the necessary equipment and access.
- Coordinate internal events and annual health check-up programs.
- Oversee site facilities and ensure smooth operations.
- Collaborate with P&O and staff for effective communication.
- Use your skills to move the world forward.
- Bachelor degree in Business Administration or a related field.
- Prior experience in administrative roles supporting multiple departments is a plus.
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office systems.
- A proactive mindset, with the ability to handle deadlines and prioritize tasks effectively.
- Proficient in both written and spoken Thai and English, with strong ability to communicate effectively in both languages.
- Why you ll love working for Siemens Mobility.
- We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities. In this role you will have the opportunity to qualify for Siemens Commercial Project Manager career and to undergo the Commercial Project Management certification.
- Flexible Benefits Program for employees & dependents.
- Medical Insurance for Spouse and Children.
- Siemens Share Options.
- National & International opportunities.
- Positive, inclusive and relaxed working environment.
- Join a team dedicated to transforming the everyday for a more sustainable future.
- Siemens prides itself on its diverse workforce.
- Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
- We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.
Job type:
Full-time
Salary:
negotiable
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Experience:
2 years required
Skills:
Social media, Social Media Management, Quality Assurance
Job type:
Full-time
Salary:
negotiable
- Supervise daily handling of customer complaints, inquiries, and problem cases.
- Ensure timely and effective resolution in line with service level agreements (SLAs).
- Analyze recurring issues and work with relevant teams to reduce case volumes.
- Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
- Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
- Maintain close monitoring and reporting of high-priority cases to leadership.
- Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
- Liaise with tech or product teams for system improvements or tools needed for case resolution.
- Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
- Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
- Lead and mentor a team of agents or specialists managing case and SWAT activities.
- Conduct regular training, performance evaluations, and process updates.
- Identify customer pain points and suggest enhancements to services or processes.
- Proactively work on initiatives to reduce customer effort and increase satisfaction.
- Requirements Bachelor s degree in Business, Communications, or a related field.
- 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
- Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
- Strong understanding of all mile delivery and logistics processes.
- Ability to interpret KPIs like CSAT and delivery SLA metrics.
- Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
- Conflict resolution and escalation management abilities.
- Capable of leading a SWAT team and making quick decisions under pressure.
- Proactive mindset for root cause analysis and implementing improvements.
- Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
- Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
- Knowledge of e-commerce or logistics industries is a plus.
- Familiarity with quality assurance practices and performance monitoring is a plus.
Skills:
English
Job type:
Full-time
Salary:
฿20,000 - ฿25,000, negotiable
- Handle incoming customer requests in a friendly, empathic and effective manner.
- Manage and execute projects and administrative tasks, fast, reliable, and with attention to.
- detail.
- Successfully and independently with little guidance coordinate and complete projects.
- involving internal team members and external counterparts. (suppliers, partners, customers).
- At least Bachelor s degree in any fields.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai, Chinese is a big plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift..
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
Job type:
Full-time
Salary:
negotiable
- ResponsibilitiesProgrammatic Support: Serves as focal point for administrative coordination of programme/project implementation activities, involving extensive liaison with a diverse organizational unit to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment and appointment of personnel, travel arrangements, raining/study tours, authorization of payments, disbursement of funds, procurement of equipment and services. Compiles, summarizes, and presents basic information/data on specific programmes/project and related topics ...
- Required Languages.
- Language
- Reading
- Writing
- Listening
- Speaking
- English UN Level II UN Level II UN Level II UN Level II
- Desirable Languages.
- Language
- Reading
- Writing
- Listening
- Speaking
- Thai UN Level I UN Level I UN Level I UN Level I Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Special Notice Appointment against this project position is for an initial period of one (1) year and may be subject to extension. External candidate selected for this position will be granted a fixed-term appointment limited ( FTA-limited ) in accordance with section 2.2 (b) of administrative instruction ST/AI/2013/1 on Administration of fixed-term appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10 who are selected for this position subject to limitation will retain their current appointment status and will be reassigned or transferred to the position, without a lien to their parent position. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. When completing the Administrative Profile (AP), ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on Manuals in the Help tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.
Experience:
3 years required
Skills:
Accounting, Work Well Under Pressure, English
Job type:
Full-time
Salary:
negotiable
- Manage and coordinate end-to-end order processing and customer service operations to achieve assigned KPIs.
- Work closely with cross-functional teams to ensure smooth execution of sales and service activities.
- Support overall sales performance to meet business targets.
- Analyze customer needs and propose appropriate solutions and options to resolve issues and enhance customer satisfaction.
- Prepare and report DTR/DTP, and propose initiatives to improve service efficiency and value creation for customers and the company (e.g., system integration, order tracking, cost-saving projects).
- Prepare sales and service performance reports.
- Present operational results, insights, and improvement initiatives to management.
- Qualifications Bachelor's degree in Business Administration, Marketing, Accounting, Logistics, International Business, or related fields. (Bachelor GPA > 2.70, Master GPA > 3.30).
- 1 - 3 years of work experience in customer success, sales support, order management, customer service, or related roles.
- Strong experience in end-to-end order management, coordination, and KPI-driven operations.
- Good understanding of sales operations, customer service processes, and cross-functional coordination.
- Service-minded, responsible, detail-oriented, and able to work well under pressure.
- Good command of English in written and verbal.
- Proficient in Chinese language (HSK Level 6 or equivalent) .
- Willing to work onsite at SCG Packaging PCL. (Bangsue, Bangkok).
- Contact: Pupat (Mac) Email: [email protected]
Skills:
Sales
Job type:
Full-time
Salary:
negotiable
- Ensure smooth communication and collaboration between Partners, Relationship Managers (RMs), and other departments within the company.
- Manage communication with insurance companies to prepare quotes and create Placing slip/ Quotation slip in the BOSS system as authorized.
- Complete end-to-end sheet processes when necessary, ensuring accuracy and completeness of data.
- Ensure the accuracy of insurance premiums and upload proof of payments as needed.
- Track and follow up on policy renewals to ensure they are completed on time.
- Collaborate closely with partners to identify and resolve any issues or challenges they encounter.
- Follow up on unpaid premiums, escalating unresolved cases to the Relationship Manager when necessary.
- Summarize and prepare weekly and monthly sales reports, including key metrics and performance insights, for internal review and decision-making.
- Support the sales and relationship management teams with administrative tasks as needed to ensure efficiency and smooth operations.
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- To provide support for company secretary tasks to ensure compliance with Securities and Exchange Act and also coordinate the reporting of information to the Stock Exchange of Thailand (SET) and The Securities and Exchange Commission (SEC).
- To organize efficient meetings for board of directors, as well as shareholders for the company and its affiliates in order to comply with regulations of SET and Public Companies Act.
- Responsible for organizing Thai Oil group's executive meeting.
- EDUCATION (FOR RECRUITMENT).
- Bachelor's degree in Liberal Arts (English), Law or related field.
- EXPERIENCE (FOR RECRUITMENT).
- Experience in corporate support or related filed.
- Have experience in management support document and written Minutes of meeting would be advantage.
- OTHER REQUIREMENTS (FOR RECRUITMENT).
- Good Interpersonal skill and coordinating.
- Strong English language in all skill.
Skills:
Microsoft Office, Excel, Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- Serve clients in Thai and English for inquiries on different Trip.com products and questions on their bookings;.
- Solve the problems for clients via Call, Chat and Email;.
- Handle clients problems with empathy and patience in a goal-driven environment;.
- Work as part of a high-performing team, supporting and helping colleagues when required;.
- Attend regular team updates;.
- Keep up-to-date with latest promotions and initiatives;.
- Read, understand and follow the Company Policies and Procedures;.
- What you'll Need to SucceedBachelor degree or above, or significant relevant similar experience;.
- Strong communication skills in Thai both verbal and written; fluent in English;.
- Good knowledge of Microsoft Office applications, such as Word, Excel, PowerPoint and sound general computer skills;.
- Proficient typing abilities with a better than average English -typing speed;.
- Sound troubleshooting and problem-solving skills with a strong desire to achieve positive outcomes;.
- Ability to listen and build rapport quickly;.
- Enthusiastic yet conscientious and diligent approach to work;.
- Completer-finisher with a good attention to detail.
- Ability to touch-type;.
- Passionate about travel.
- Able to work on a shift-based basis. 24/7 or night shift required.
- Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Develops professional expertise by complying with company policies and procedures.
- Works on problems of moderate scope where analyzing situations or data requires a review on various factors.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Normally receives general instructions on routine work with detailed instructions on new projects or assignments.
- Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience.
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