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Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service.
- Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment.
- Contribute to increase performance and elevate client development and selling ceremony.
- Drive sales and ensure that sales target are exceeded.
- Perfect Fit?.
- Be a Blue Box Enthusiast with passion for customer service and sales.
- 2-3 years of experience for Client Advisor or 4-5 Years of experience for Senior Client Advisor in a sales or customer service role and working toward targets and KPIs.
- Ability to build meaningful client relationships with a diverse population.
- Ability to be innovative and think outside of the box.
- You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays.
- Chinese Speaking skill is advantageous.
- Why Tiffany?.
- Generous salary, commission, incentives employee discounts and milestone gift.
- High performing, caring, fun and dynamic team.
- Culture focused on wellbeing, innovation and growth.
- Endless career opportunities with the largest luxury group - LVMH!.
- Never-ending training and individual up-skilling opportunities.
- Great mentoring from highly experienced management team.
- This is just the beginning.
- APPLY NOW.
- TIFFANY & CO.
- MAISONFounded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler s core values of inventiveness, craft and joy in designs that endure across generations.
- As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
Experience:
2 years required
Skills:
Content Creator, Video Editing, Videography, Thai, English
Job type:
Full-time
Salary:
āļŋ22,000 - āļŋ30,000
- Propose video content ideas and formats suitable for different social media platforms
- (e.g. TikTok, Instagram Reels, Facebook, YouTube Shorts).
- concept & angle.
- structure / hook.
- filming approach.
- editing style..
- Shoot and edit short-form videos for social media (using camera or smartphone, lighting, audio, etc.).
- Edit and optimize videos for platform-specific performance (hook, pacing, captions, aspect ratio, duration).
- Create basic graphic materials and retouch images when needed (supporting visuals, thumbnails, simple design).
- Actively use AI tools to improve efficiency and creativity (idea generation, scripting, variations, editing assistance, etc.).
- Keep up with social media trends and experiment with new formats.
- Collaborate with the team while taking full ownership of assigned content pieces.
- Must-Have Qualifications.
- Strong understanding of how different social media platforms work
- (not just formats, but audience behavior and content flow).
- Proven ability to shoot and edit video content independently.
- Comfortable using video editing tools (e.g. CapCut, Premiere Pro, Final Cut Pro, or similar).
- Creative mindset able to think, test, and iterate without waiting for detailed instructions.
- Active user of AI tools in content creation and production.
- Able to work from topic-level direction and deliver complete, publish-ready content.
- Strong Plus (Nice to Have).
- Comfortable appearing in front of the camera when needed.
- Experience creating video content for selling products or brand marketing.
- Understanding of content flow: hook value call-to-action.
- Motion graphics or basic animation skills.
- Familiar with performance-driven content or social ads.
- What We Value.
- Curiosity and willingness to try new ideas.
- Ownership and responsibility for your work.
- Courage to experiment trying and failing is part of the job.
- Ability to balance creativity with brand consistency.
- What You ll Get.
- Creative freedom to propose and test your own ideas.
- Opportunity to shape the brand s video content direction.
- A fast-moving environment where good ideas get executed.
- Real impact your work will be published, tested, and improved continuously.
- How to Apply.
- Your portfolio or sample works (video content preferred).
- Social media accounts or platforms you have worked on (if available).
- A short explanation of how you usually turn an idea into a finished video.
Experience:
1 year required
Job type:
Full-time
Salary:
āļŋ15,000 - āļŋ25,000, negotiable, commission paid with salary
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Experience:
5 years required
Skills:
Service-Minded
Job type:
Full-time
Salary:
āļŋ40,000 - āļŋ50,000
- āđāļāđāļēāļĢāđāļ§āļĄāđāļĨāļ°āļāļģāļāļēāļāļāļĒāđāļēāļāđāļāļĨāđāļāļīāļāļāļąāļāļāļĩāļĄāļāļēāļāđāļāļ·āđāļāļāļģāđāļŠāļāļāļāļēāļ āđāļĨāļ°āļĢāļ§āļāļĢāļ§āļĄ Presentation āđāļāļ·āđāļāļāļģāđāļŠāļāļāļĨāļđāļāļāđāļē
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- āļĄāļĩāļāļģāļāļēāļāđāļāļāļēāļĢāļāļąāļāļŠāļīāļāđāļāļāļīāļāļēāļĢāļāļēāļāļēāļāļāļāļāļāļĩāļĄāđāļāļāļēāļĢāļāļēāļĒāļāļēāļāļĨāļđāļāļāđāļē
- āļāļąāļāļāļģāđāļ Purchasing Estimate (PE) āļāļģāđāļŠāļāļāļĨāļđāļāļāđāļē āđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļĨāļđāļāļāđāļēāđāļāļāļēāļĢāđāļĢāļĩāļĒāļāđāļāđāļāđāļāļīāļ
- āļāļąāļāļāļģ Report āļŠāđāļāđāļŦāđāļĨāļđāļāļāđāļēāļŦāļĨāļąāļāļāļāļāļēāļ
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- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļāļāļģ āļāļđāđāļāļąāļāļāļĩāđāļāļĩ āļĄāļĩāļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđ āļāļģāļāļēāļāđāļāđāļāļāļĩāļĄāđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ
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- āļĄāļĩāļāļąāļāļĐāļ°āļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāļāļĩāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļ Project owner āļāļāļāļāļēāļ āđāļĨāļ° Team Leader
- āļŠāļĢāđāļēāļāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļąāļāļāļĩ āđāļĨāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļāļĩāļāļąāļāļĨāļđāļāļāđāļē.
Experience:
2 years required
Skills:
Creative Thinking
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ40,000
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- āđāļāđāđāļāļĢāđāļāļĢāļĄ Microsoft Office āđāļĨāļ°āļāļģ Presentation āđāļāđāļāļĨāđāļāļ.
- āļĄāļĩāļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđ āļāļĢāļāļāđāļāđāļ§āļĨāļē āļāļģāļāļēāļāđāļāđāļāļāļĩāļĄāđāļāđ āļāļąāļāļŠāļĄāļąāļĒ āļŠāļāđāļāļāđāļēāļāļāļāļāđāļĨāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļāđāļēāļāļāļ§.āļāđāļēāļāļāļĢāļ°āđāļāļĻ āļŦāļĢāļ·āļāļāļāļāđāļ§āļĨāļēāđāļāđ āļĄāļĩāļāļ§āļēāļĄāļĒāļ·āļāļŦāļĒāļļāđāļāđāļāļāļēāļĢāļāļģāļāļēāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāļāļĩāļŦāļĢāļ·āļāđāļāļĩāļĒāļ content āđāļāđāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
Experience:
3 years required
Skills:
Adobe Illustrator, Adobe Photoshop, Photography, English, Thai
Job type:
Full-time
Salary:
āļŋ20,000 - āļŋ35,000, negotiable
- Photograph garment prototypes, retouch images, and keep our product database up to date.
- Create engaging artwork and content for our social media channels.
- Design artwork and branded assets for internal and external company use.
- Manage projects end-to-end from initial concept through to final export.
- What we're looking for.
- Bachelor's degree in Graphic Design, Visual Communication, or a related field.
- 3+ years of professional design experience with a strong portfolio.
- Proficient in Adobe Illustrator, Photoshop, and Figma.
- Communicates well in both Thai and English.
- Outgoing, proactive, and comfortable giving and receiving honest feedback.
- Experience in the fashion is preferred.
- Employment Details.
- DAYS Ramintra-Watcharapol, Bangkok.
- Monday - Friday, Full-Time.
- 09:00 - 18:00.
- Starting salary 23,000 THB and above (based on experience).
- Social Security provided.
Experience:
2 years required
Skills:
Able to work as a shift, Good Communication Skills, English
Job type:
Full-time
Salary:
āļŋ25,000+ , negotiable, commission paid with salary
- Strong leadership and team management skills with the ability to inspire and guide staff.
- Proven experience in hospitality, customer service, or restaurant management.
- Solid understanding of restaurant operations, including scheduling and supply management.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Basic financial and administrative knowledge (inventory, cost control, budgeting).
- High attention to detail and commitment to premium service standards.
- Basic knowledge of fine dining service, including food service etiquette, cocktails, and wine.
- Ability to recommend food & beverage pairings to enhance guest experience.
- Flexible to work evenings, weekends, and public holidays.
- Fluency in English (additional languages are a plus, especially Chinese).
Experience:
2 years required
Skills:
Sales, English
Job type:
Full-time
Salary:
negotiable
- Greet and welcome clients with warmth, professionalism, and genuine enthusiasm.
- Deliver exceptional service at every touchpoint, ensuring a luxurious and personalized shopping experience.
- Maintain a refined, elegant, and customer-centric environment that reflects our brand values.
- Sales & Client Relationship Management.
- Understand customer needs and provide tailored product recommendations to drive sales.
- Foster strong, long-term relationships through consistent client communication and post-sale follow-up.
- Proactively address client inquiries and resolve concerns with discretion and efficiency.
- Share customer insights and feedback with store management to enhance the overall client experience.
- Contribute to the execution of sales plans and store targets.
- Actively participate in in-store events, marketing activities, and promotional campaigns to enhance brand visibility.
- Store Operations & Visual Standards.
- Support the smooth execution of daily store operations, including opening and closing procedures.
- Uphold brand standards through impeccable store presentation and visual merchandising.
- Participate in stock management activities, including stock transfers, monthly inventory counts, and preparation.
- Perform other duties as assigned to support the team and ensure a seamless store operation.
- Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
- Passion for luxury, craftsmanship, and delivering an exceptional client experience.
- Fluent in English; proficiency in additional languages is a strong advantage.
- Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
- A collaborative team player who embodies the values and spirit of the HermÃĻs Maison.
- Strong interpersonal and communication skills with the ability to build lasting client relationships.
- Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
- Self-motivated with the ability to work independently while contributing to a team dynamic.
- Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.
- Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
- Passion for luxury, craftsmanship, and delivering an exceptional client experience.
- Fluent in English; proficiency in additional languages is a strong advantage.
- Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
- A collaborative team player who embodies the values and spirit of the HermÃĻs Maison.
- Strong interpersonal and communication skills with the ability to build lasting client relationships.
- Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
- Self-motivated with the ability to work independently while contributing to a team dynamic.
- Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.
Experience:
1 year required
Skills:
Creative Thinking, Mandarin
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ35,000, negotiable, commission paid with salary
- āļāđāļēāļĒāļ§āļīāļāļĩāđāļāļāļāļāđāļāđāļĨāļ°āļŦāđāļāļāļāļąāļāđāļāļ·āđāļāļāļģāļĄāļēāļāļąāļāļāđāļ.
- āļāļąāļāļāđāļāļāļĨāļīāļāļŠāļąāđāļāļŠāļģāļŦāļĢāļąāļāđāļāļĨāļāļāļāļĢāđāļĄ TIKTOK, WeChat āđāļĨāļ° å°įšĒäđĶ.
- āļāļīāļāļŠāļāļĢāļīāļāļāđāđāļĨāļ°āļāļāļāđāļāļāļāļāļāđāļāļāļāđāļāļĩāđāđāļāđāļāļāļēāļĢāđāļāļīāđāļĄāļĒāļāļāđāļĨāļ°āļāļķāļāļāļđāļāļāļđāđāđāļāđāļē.
- āļāļāļīāļāļąāļāļīāļāļēāļāļāļ·āđāļāđ āļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļŠāļēāļĒāļāļēāļāļāļĒāđāļēāļāļāđāļāļĒ 1 āļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļĩāļāđāļāđ.
- āļĄāļĩāļāļļāļāļĨāļīāļāļ āļēāļāļāļĩ āļĒāļīāđāļĄāđāļĒāđāļĄāđāļāđāļĄāđāļŠ āđāļĨāļ°āļĄāļĩāļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļāļĩ.
- āđāļĄāđāļāļģāļāļąāļāđāļāļĻ.
- āđāļĄāđāļāļģāļāļąāļāļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļē.
- āļāļģāđāļĄāļāđāļāļāļŠāļĄāļąāļāļĢāļāļēāļāļāļĩāđ?.
- āļĢāđāļ§āļĄāļāļēāļāļāļąāļāļāļĢāļīāļĐāļąāļāļāļĩāđāļĄāļĩāļŠāļ§āļąāļŠāļāļīāļāļēāļĢāļāļĩāđāļĒāļĩāđāļĒāļĄ āđāļāđāļ āļāđāļēāļāđāļģāļĄāļąāļāļĢāļ āļāđāļēāđāļāļīāļāļāļēāļ (āļāļēāļāļāļģāđāļŦāļāđāļ) āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ āļāļļāļāļĒāļđāļāļīāļāļāļĢāđāļĄ āļāļāļāļāļ§āļąāļāļ§āļąāļāđāļāļīāļ āđāļĨāļ°āļāļīāļāļāļĢāļĢāļĄāļāļīāļāđāļĨāļĩāđāļĒāļāļāļĢāļ°āļāļģāđāļāļ·āļāļ āļāļĢāđāļāļĄāļāļģāļāļēāļāđāļāļāļĢāļĢāļĒāļēāļāļēāļĻāļāļĩāđāļŠāļ°āļāļ§āļāļŠāļāļēāļĒāļāļĩāđ Emporium Tower āļāļąāđāļ 10 (BTS āļāļĢāđāļāļĄāļāļāļĐāđ āļāļēāļāļāļāļ 2) āđāļ§āļĨāļēāļāļģāļāļēāļ 09.00 - 18.00 āļ. āļāļąāļāļāļĢāđ - āļĻāļļāļāļĢāđ āđāļĨāļ°āļ§āļąāļāđāļŠāļēāļĢāđāđāļ§āđāļāđāļŠāļēāļĢāđ.
Experience:
3 years required
Skills:
Adobe Illustrator, Good Communication Skills, Thai, English
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ40,000, negotiable
- Translate client ideas into detailed tech pack drawings and discuss designs collaboratively to make sure every detail is right.
- Prepare garment sizing and specifications ready for factory submission.
- Oversee sample reviews (Pre-Production & Bulk), checking that sizing and all garment specs align with comments and tech packs.
- Be the go-to person for client communication gathering feedback on designs and fittings in a clear and friendly way.
- Review and approve the bulk QC process to ensure the final product meets the mark.
- What we're looking for.
- Bachelor's degree in Fashion Design or a related field.
- Solid experience with tech packs and garment construction.
- Sharp eye for detail and quality.
- Proficient in Adobe Illustrator and Google Sheets.
- Comfortable working directly with clients and factory teams.
- Communicates well in both Thai and English (written and spoken).
- Outgoing, proactive, and comfortable giving and receiving honest feedback.
- Experience in the fashion is preferred.
- Employment Details.
- DAYS Ramintra-Watcharapol, Bangkok.
- Monday - Friday, Full-Time.
- 09:00 - 18:00.
- Starting salary 25,000 THB and above (based on experience).
- Social Security provided.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.
- Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.
- Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.
- Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.
- Support boutique operations by following procedures for stock management, security, and after-sales processes.
- Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.
- Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.
- For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.
- You are energised by.
- Collaborating with a dedicated team in a fast-paced retail environment.
- Leading and delivering business and operational impacts by your expert and support to both staff and clients.
- What you will bring.
- Bachelor s degree in any field.
- Minimum 2 years of experience in retail or service industries; experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.
- Passionate about fashion and luxury with a keen sense of style.
- Strong analytical and communication skills; able to build authentic relationships and convey brand passion.
- Excellent customer service and selling skills, with a natural, personable approach.
- Well-groomed, dynamic, and professional demeanor.
- What Chanel can offer you.
- The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Experience:
1 year required
Skills:
Adobe Illustrator, Thai, English
Job type:
Full-time
Salary:
āļŋ44,421
- We accept online applicaiotio only, please apply via the link below.
- Link: https://app.unv.org/opportunities/1784888021267845.
- Context
- The Communications and Knowledge Management Section provides media, web and knowledge services, helping disseminate key messages and support progress towards meeting the 2030 Agenda in the region. The Library ensures that ESCAP staff have the data and research tools they need in order to provide reliable and relevant guidance to the region and provides access to its knowledge products via a variety of digital initiatives.
- This position is located in the Communications and Knowledge Management Section (CKMS). The incumbent reports to the Associate Public Information Officer.
- Task description
- Serve as the primary photographer and videographer for the Economic and Social Commission for Asia and the Pacific (ESCAP) activities and intergovernmental meetings, as required, and edit photos and videos using professional software such as Adobe Lightroom, Photoshop, and Premiere Pro, ensuring alignment with ESCAP s visual identity.
- Coordinate on-ground photography and videography requests and scheduling. Ensure all assigned photographers and videographers are provided with the relevant ESCAP coverage guidelines.
- Ensure all coverage files are tagged with the relevant metadata and uploaded to the relevant outreach platforms like Flickr and CKMS archives.
- Film interviews or short video messages with senior officials of ESCAP or experts.
- Provide video production services, including setting up lights, shooting, drafting scripts and storylines, and post-production editing.
- Coordinate incoming multimedia and digital outreach product requests from Divisions and social media campaign implementation. Follow up with requestors for product requirements and briefs prior to commencing production.
- Produce multimedia and design products including infographics, motion graphics, social media cards, short videos and reels, and voxpop interviews.
- Assist with the content management of ESCAP outreach platforms and audiovisual assets database.
- Assist in reviewing incoming multimedia and digital outreach materials submitted against ESCAP branding and communications guidelines.
- Conduct background research to support multimedia production in relevant thematic areas, including new creative approaches and use of emerging technologies in multimedia production and digital outreach.
- Develop visual workflows, storyboards, and concepts to create engaging content for social media.
- Perform other communications and digital outreach duties as requested.
- Languages
- English, Level: Fluent, Required.
- Required education level
- Bachelor's degree in A first-level university degree in communication, journalism, multimedia, photography, arts, documentary videography, film production, graphic design, marketing, digital media, public information, or related area.
- Skills and experience
- A minimum of 1 year of demonstrable experience in photography, videography, film, public communication, journalism, media advertising, graphic design, international broadcasting, or a related area is required.
- Solid overall computer literacy, including proficiency in Microsoft Office applications (e.g., Excel, Word), email, and internet use; proficiency in Adobe Creative Cloud or similar applications for photo and video editing is required.
- Excellent oral and written communication skills, including strong drafting, formulation, and reporting abilities.
- High level of accuracy and professionalism in document production and editing.
- Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with communication for development (C4D) tools and approaches is an asset.
- Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively within a multicultural team of international and national personnel.
- Self-motivated, with the ability to work with minimal supervision and meet tight deadlines..
Experience:
1 year required
Skills:
Able to work as a shift, Good Communication Skills, Service-Minded, Thai
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ22,000, commission paid with salary
- āļŠāļāļēāļāļāļĩāđāļāļģāļāļēāļ: āļĨāļēāļāļāļĢāđāļēāļ§ 87 āđāļĒāļ 25.
- āđāļāļīāļāđāļāļ·āļāļ: 18,000 - 22,000 (āļāļķāđāļāļāļąāļāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļĨāļ°āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļ).
- āļ āļēāļĐāļē: āļ āļēāļĐāļēāđāļāļĒ (āļāļąāļ āļāļđāļ āļāđāļēāļ āđāļāļĩāļĒāļ āđāļāđāļāļĨāđāļāļ), āļ āļēāļĐāļēāļāļąāļāļāļĪāļĐ (āļāļąāļ āļāļđāļ āļāđāļēāļ āđāļāļĩāļĒāļ āđāļāđāđāļāļ·āđāļāļāļāđāļ).
- āđāļ§āļĨāļēāļāļģāļāļēāļ: āļāđāļ§āļāđāļĢāļĩāļĒāļāļĢāļđāđāļāļēāļ āļ§āļąāļāļāļąāļāļāļĢāđ-āđāļŠāļēāļĢāđ 09.00 - 18.00 āļ., āļāđāļ§āļāđāļāđāļēāļāļ° āļāļ°āļĨāļ° 12 āļāļąāđāļ§āđāļĄāļ 4 āļ§āļąāļ/āļŠāļąāļāļāļēāļŦāđ.
- āļāđāļāļŦāļē CS āļŠāļēāļĒāļāļ§āļ! āđāļĄāđāđāļāđāđāļāđāļāļāļĒāļāļāļāđāļāļ āđāļāđāļāļĢāđāļāļĄāļāļĩāđāļāļ°āļāļđāđāļĨāđāļāļīāļāļĢāļļāļ āļāļĢāļ°āļāļļāđāļāļĒāļāļāļāļēāļĒ āđāļāļ·āđāļāļĢāļąāļāļāđāļēāļāļāļĄāļŊ āđāļāļāļāļļāđāļ! āđāļāļ·āđāļāđāļŦāļĄāļāļąāļāļāļēāļĢāđāļāđāļ CS āļāļĩāđāļāļąāđāļāļĢāļāļāļāļāļāļģāļāļēāļĄāļāļēāļĄāļŠāļāļĢāļīāļāļāđāđāļāļ§āļąāļāđ? āļāļĩāđāļāļĩāđāđāļĢāļēāļĄāļāļāļŦāļē "āļāļąāļāđāļāđāļāļąāļāļŦāļēāđāļĨāļ°āļāļąāļāļŠāļĢāđāļēāļāđāļāļāļēāļŠ"! āļŦāļāđāļēāļāļĩāđāļāļāļāļāļļāļāđāļĄāđāđāļāđāđāļāđ Support āđāļāđāļāļ·āļāļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāđāļāļĨāđāļāļīāļ āļāļīāļāļāļēāļĄāļāļĨāļĨāļąāļāļāđ āļāļģāđāļŦāđāļĨāļđāļāļāđāļēāļĢāļąāļāļŠāļīāļāļāđāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļāđāļĢāļē āļāļĢāļ°āļāļļāđāļāļāļēāļĢāļāļąāļāļŠāļīāļāđāļāļāļ·āđāļ āđāļĨāļ°āļŠāļāļļāļāđāļāļāļąāļāļāļēāļĢ Upsell āļĒāļīāđāļāļāļļāļāļāļđāđāļĨāļĨāļđāļāļāđāļēāđāļāđāļāļĩāđāļĒāļĩāđāļĒāļĄāđāļāđāļēāđāļŦāļĢāđ āļĢāļēāļĒāđāļāđāļāļēāļ "āļāđāļēāļāļāļĄāļĄāļīāļāļāļąāđāļ" āļāļāļāļāļļāļāļāđāļāļ°āļĒāļīāđāļāļāļļāđāļāļŠāļđāļāļāļķāđāļāđāļāđāļēāļāļąāđāļ! āļāđāļēāļāļļāļāļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢāđāļĨāļ°āļĄāļĩāļŠāļēāļĒāđāļĨāļ·āļāļāļāļąāļāļāļēāļĒāđāļāļāļāļĒāļđāđ. āļĄāļēāļĢāđāļ§āļĄāđāļāļīāļāđāļāđāļāļāđāļ§āļĒāļāļąāļ!
- Support 80% / Follow-up & Upsell 20%.
- āļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļāļŦāļĨāļąāļ (Key Responsibilities).
- Multichannel Support: āđāļŦāđāļāļģāđāļāļ°āļāļģāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāļāļēāļĢāđāļāđāļāļēāļāļĢāļ°āļāļ Paxel āļāđāļēāļāļāļēāļ Live Chat, Email, Social Platform āđāļĨāļ°āļāļēāļāđāļāļĢāļĻāļąāļāļāđāļāđāļēāļ āļĢāļ°āļāļ call-center āļāļĒāđāļēāļāļĄāļ·āļāļāļēāļāļĩāļāđāļĨāļ°āļŠāļļāļ āļēāļ.
- Proactive Engagement: āļāļīāļāļāļēāļĄāļŠāļāļēāļāļ°āļāļēāļĢāđāļāđāļāļēāļāļāļāļāļĨāļđāļāļāđāļē (Monitoring) āđāļĨāļ°āļāļīāļāļāđāļāļŠāļāļāļāļēāļĄāļŦāļĢāļ·āļāđāļŦāđāļāļģāđāļāļ°āļāļģāđāļāļīāđāļĄāđāļāļīāļĄāļāđāļāļāļāļĩāđāļĨāļđāļāļāđāļēāļāļ°āđāļāđāļāļāļąāļāļŦāļēāđāļāđāļēāļĄāļē āđāļāļ·āđāļāđāļāļīāđāļĄāļāļąāļāļĢāļēāļāļēāļĢāļāđāļāļāļēāļĒāļļāļŠāļĄāļēāļāļīāļ (Retention).
- Technical Troubleshooting: āļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āđāļĒāļāđāļĒāļ°āļāļąāļāļŦāļēāļāļēāļāđāļāļāļāļīāļāđāļāļ·āđāļāļāļāđāļ āļŠāļēāļĄāļēāļĢāļāļāļāļīāļāļēāļĒāļāļąāđāļāļāļāļāļāļēāļĢāđāļāđāđāļāļāļĩāđāļāļąāļāļāđāļāļāđāļŦāđāļāļĨāļēāļĒāđāļāđāļāđāļĢāļ·āđāļāļāļāđāļēāļĒāļŠāļģāļŦāļĢāļąāļāļĨāļđāļāļāđāļē āđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĩāļĄ Developer āļŦāļĢāļ·āļāļāđāļēāļĒāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļāļ·āđāļāđāļāđāđāļāļāļąāļāļŦāļēāļāļēāļāđāļāļāļāļīāļāđāļŦāđāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāļĢāļ§āļāđāļĢāđāļ§.
- CRM & Task Management: āļāļąāļāļāļķāļāļāđāļāļĄāļđāļĨāļĨāļđāļāļāđāļēāđāļĨāļ°āļāļąāļāļāļēāļĢāđāļāļŠāļāļĒāđāļēāļāđāļāđāļāļĢāļ°āļāļāļāđāļēāļāđāļāļĢāđāļāļĢāļĄ CRM āđāļĨāļ°āļāļīāļāļāļēāļĄāļāļ§āļēāļĄāļāļ·āļāļŦāļāđāļēāļāļāļāļāļēāļāļāđāļēāļ Task Management āđāļāļ·āđāļāđāļĄāđāđāļŦāđāļāļāļŦāļĨāđāļ.
- Knowledge Base Contribution: āļĢāļ§āļāļĢāļ§āļĄāļāļģāļāļēāļĄāļāļĩāđāļāļāļāđāļāļĒ (FAQs) āđāļāļ·āđāļāļāđāļ§āļĒāļāļĩāļĄāļāļąāļāļāļēāļāļđāđāļĄāļ·āļāļāļēāļĢāđāļāđāļāļēāļ (Manual) āļŦāļĢāļ·āļāļāļāļāļ§āļēāļĄ Knowledge Base āļāļāđāļ§āđāļāđāļāļāđ.
- Shift Work: āļŠāļēāļĄāļēāļĢāļāđāļāđāļēāļāļ°āļāļēāļĄāļāđāļ§āļāđāļ§āļĨāļēāļāļĩāđāļāļģāļŦāļāļāđāļāļ·āđāļāđāļŦāđāļāļĢāļāļāļāļĨāļļāļĄāļāļēāļĢāļāļđāđāļĨāļĨāļđāļāļāđāļēāļāļĒāđāļēāļāļāđāļāđāļāļ·āđāļāļ.
- Experience: āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē (Customer Service) āļāļĒāđāļēāļāļāđāļāļĒ 1-2 āļāļĩ āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļļāļĢāļāļīāļ SaaS āļŦāļĢāļ·āļ Tech Startup āļāļ°āđāļāđāļĢāļąāļāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- Communication Skills: āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļĒāļĩāđāļĒāļĄ āļŠāļēāļĄāļēāļĢāļāļāļąāļāļāļĢāļ°āđāļāđāļāļŠāļģāļāļąāļāđāļāđāđāļ§ āđāļāđāļ āļēāļĐāļēāđāļāļĒāđāļāđāļāļĒāđāļēāļāļāļđāļāļāđāļāļ āļŠāļļāļ āļēāļ āđāļĨāļ°āļĄāļĩāļāđāļģāđāļŠāļĩāļĒāļāļāļĩāđāđāļāđāļāļĄāļīāļāļĢ (Service Mind).
- Analytical Thinking: āļĄāļĩāļāļĢāļĢāļāļ°āđāļāļāļēāļĢāļāļīāļ (Logic) āļāļĩāđāļāļĩ āļŠāļēāļĄāļēāļĢāļāđāļĒāļāđāļĒāļ°āļāļ§āļēāļĄāļŠāļģāļāļąāļāļāļāļāļāļąāļāļŦāļē āđāļĨāļ°āļāļąāļāļŠāļīāļāđāļāđāļāđāđāļāļŠāļāļēāļāļāļēāļĢāļāđāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĒāđāļēāļāđāļāđāļĒāđāļāđāļĨāļ°āđāļāđāļāļĢāļ°āļāļ.
- Tech Savvy: āđāļĢāļĩāļĒāļāļĢāļđāđāļāļēāļĢāđāļāđāļāļēāļāļāļāļāļāđāđāļ§āļĢāđāđāļŦāļĄāđāđ āđāļāđāļĢāļ§āļāđāļĢāđāļ§ āļŦāļēāļāđāļāđāđāļāļĢāđāļāļĢāļĄāļāļĨāļļāđāļĄ Task Management (āđāļāđāļ Notion, CODA, Trello) āļŦāļĢāļ·āļ CRM (āđāļāđāļ HubSpot, Zendesk) āđāļāđāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- Emotional Intelligence: āļĄāļĩāļāļ§āļēāļĄāļāļĨāļēāļāļāļēāļāļāļēāļĢāļĄāļāđāļŠāļđāļ (EQ) āļŠāļēāļĄāļēāļĢāļāļĢāļąāļāļĄāļ·āļāļāļąāļāļĨāļđāļāļāđāļēāļāļĩāđāļāļģāļĨāļąāļāļŦāļāļļāļāļŦāļāļīāļāđāļāđāļāđāļ§āļĒāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļĨāļ°āļāļāļāļ.
- Ownership: āļĄāļĩāļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļāļŠāļđāļ āļāļ·āđāļāļāļąāļ§āđāļāļāļēāļĢāļāļģāļāļēāļ (Active) āđāļĄāđāļĢāļāđāļŦāđāļāļēāļāđāļāļīāļāđāļāđāļēāļĄāļēāļŦāļē āđāļāđāļāļĢāđāļāļĄāđāļāļīāļāđāļāđāļēāļŦāļēāļāļēāļ.
- Mindset: āļĄāļĩ "Growth Mindset" āđāļĨāļ° "Empathy" (āļāļ§āļēāļĄāđāļāđāļēāđāļāļāļāđāļāđāļēāđāļāļĨāļđāļāļāđāļē) āļĄāļļāđāļāđāļāđāļāļāļēāļĢāđāļāđāļāļąāļāļŦāļēāļāļĩāđāļāđāļāđāļŦāļāļļ āđāļĄāđāđāļāđāđāļāđāđāļāđāļāļąāļāļŦāļēāđāļŦāđāļāļāđāļāđāļāļāļĢāļąāđāļāļāļĢāļēāļ§.
- āļŦāļēāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđ āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ (āļŠāļīāļāļāđāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļāđāļĢāļēāļĢāļāļāļĢāļąāļāļāļąāđāļāđāļāđāļāļĒāđāļĨāļ°āļāļąāđāļ§āđāļĨāļ).
- Education: āļāļĢāļīāļāļāļēāļāļĢāļĩāļāļļāļāļŠāļēāļāļē.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
- āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ (āļāļēāļĄāļāļĨāļāļĢāļ°āļāļāļāļāļēāļĢāļāļĢāļīāļĐāļąāļ).
- āļāļēāļāđāļĨāļĩāđāļĒāļāļŠāļąāļāļŠāļĢāļĢāļāđāļāļĢāļ°āļāļģāļāļĩ.
- āļāđāļēāļāļ°.
- Incentive/Commission (āļāļēāļĄāđāļāļĢāļāļŠāļĢāđāļēāļāļāļĢāļīāļĐāļąāļ/āļāļĨāļāļĢāļ°āļāļāļāļāļēāļĢ).
- Work From Home (āļāļķāđāļāļāļĒāļđāđāļāļąāļāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļĨāļ°āļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļ āļāļģāļŦāļāļāđāļāļĒāļāļđāđāļāļąāļāļāļąāļāļāļąāļāļāļē).
Experience:
1 year required
Skills:
Able to work as a shift, Good Communication Skills, Thai
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ23,000, commission paid with salary
- Positive attitude
- Adaptability and resilience
- Effective communication skills
- As a Workplace Experience Specialist, your main goal is to create a seamless and engaging coworking environment that promotes collaboration, productivity, and a sense of belonging. You'll manage day-to-day operations, communicate effectively, and maintain our operational standards to support professionals within our coliving and coworking ecosystem.
- Register new coworking members.
- Maintain regular communication with members, addressing inquiries and providing support.
- Conduct tours for potential members.
- Introduce new members to the community and facilitate connections.
- Ensure a safe and inclusive coworking space.
- Manage incoming packages and mail.
- Assist in maintaining cleanliness and functionality of the space
- Ensure the space is operational at the start of the day and securely closed at the end.
- Support the planning and execution of events.
- Create engaging content for social media platforms.
- Communicate effectively with members and colleagues in-person and through various channels.
- 1-2 years of experience in a customer-facing role, preferably in events management, coworking space, or hospitality.
- Proficiency in social media platforms and technology tools.
- Good spoken and written English and Thai.
- Adaptability and resilience in managing multiple tasks and priorities
- Positive attitude and eagerness to learn.
- Respect for cultural differences.
- Basic knowledge of social media platforms and productivity tools (Google Suite, Slack, POS, etc.)
- Knowledge of generative AI tools is a plus.
- Negotiable salary based on experience.
- Annual holiday leave.
- Social security benefits.
- Performance bonus scheme.
Experience:
3 years required
Skills:
Compliance, Creativity, English
Job type:
Full-time
Salary:
negotiable
- Inspire, coach, and develop Beauty Advisors and other beauty specialists through continuous feedback.
- Drive onboarding, training, and succession planning with key partners.
- Foster an inclusive, ethical, and high engagement team culture.
- Drive Business & Entrepreneurial Performance.
- Achieve sales targets and KPIs through analysis and action planning.
- Lead by example on the floor, actively selling and servicing clients.
- Grow CRM performance by building loyal and engaged client communities.
- Deliver Consistent & Memorable Client Experiences.
- Set and uphold high standards of the CHANEL client experience.
- Create personalised, relationship driven client journeys.
- Leverage client feedback to elevate service quality and team capability.
- Ensure Operational & Financial Excellence.
- Oversee staffing, inventory, loss prevention, and counter operations.
- Ensure compliance with brand, VM, grooming, and audit standards.
- Identify opportunities and provide insights to Area Retail Manager.
- You are energised by.
- Leading and developing people through coaching, motivation, and empowerment.
- Creating meaningful client experiences that embody CHANEL s luxury codes.
- Solving business challenges with strategic thinking, creativity, and agility.
- Working in a dynamic retail environment where excellence is expected and celebrated.
- Representing CHANEL with pride, authenticity, and passion.
- What you will bring.
- Minimum 3+ years experience leading a beauty or fragrance frontline team, with proven people management skills.
- Strong capability in coaching, performance management, and team development.
- Solid commercial acumen with experience driving sales, KPIs, and CRM performance.
- Fluent in Thai and English, with a positive, professional, and client centric personality.
- Strong organizational skills, attention to detail, and comfort with digital tools.
- Passion for luxury retail and delivering elevated client experiences.
- What CHANEL can offer you.
- Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
- Leadership: exercise your leadership to develop strategic goals.
- Talent Development: Chanel is committed to developing and empowering our people.
- Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
- Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Experience:
2 years required
Skills:
Multitasking, Negotiation
Job type:
Full-time
Salary:
negotiable
- At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
- Ability to work in a fast paced metric driven environment with proficient multitasking and navigation.
- Demonstrated consultative experience, ability to influence, resourceful.
- Creative problem-solving, eager to find customized solutions.
- Experience in banking/financial services a plus.
- Bachelor s degree, associate s degree and college undergrads may apply.
- Demonstrate personal excellence by remaining positive in difficult situations.
- Display a passion to serve by delivering outstanding service in every interaction with our Customers.
- The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers.
- Strong interpersonal, communication, verbal and written skills.
- Assertiveness to handle difficult conversations.
- Excellent negotiation, influencing and resourcefulness skills.
- Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail.
- Confidence to work in a different environment e.g. actual and virtual.
- At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
- As part of Team Amex, you ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Experience:
1 year required
Skills:
Research, Multitasking, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Department: Operations Support.
- Company: āļāļĢāļīāļĐāļąāļ āļāļĩāđāļāđāļĄāđāļāđāļĄ āļĄāļīāļ§āļŠāļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ).
- Coordinate song briefings, feedback, revisions, and production timelines with Producers, artists, labels, and internal teams.
- Request and manage music files from libraries, and prepare/verify related documentation.
- Handle payment documentation (quotations, invoices, ID copies, credits) and assist in preparing quotations when required.
- Manage documentation and logistics for Song Camp (visa documents, statements, accommodation, transportation).
- Coordinate festival/concert research visits, including communication with organizers and travel arrangements.
- Communicate with international Producers and partners in English.
- Schedule meetings, prepare summaries, and organize demo files systematically.
- Manage studio bookings and coordinate recording arrangements.
- Liaise and negotiate with artists professionally..
- Bachelor s degree in related fields.
- 1-3 years experience in project coordination, music, or entertainment (fresh graduates welcome).
- Strong organizational and multitasking skills with attention to detail.
- Good command of English.
- Strong communication and negotiation skills.
- Flexible working hours (late evenings and occasional weekends).
- Passion for the music industry is a plus..
- āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ 1 āļāļĩāļāļķāđāļāđāļ.
- āļāļģāļāļ§āļ 1 āļāļąāļāļĢāļē.
Experience:
5 years required
Skills:
OmniGraffle, Balsamiq, Research
Job type:
Full-time
Salary:
negotiable
- You are excited by the prospect of designing amazing user experiences to solve customer problems by bringing together user experience and creative design.
- You are responsible for delivering the vision of user experience design and strategy.
- You are driven to create intuitive solutions, bettering the design and usability of Chubb s digital solutions and guiding user-centered methodologies from strategy, research, design, and user testing.
- You are excited at the prospect at working with multi-disciplinary teams in an iterative manner to deliver Chubb s superior service execution digitally.
- You are committed to continuous improvement for both your teams, yourself, and Chubb s culture.
- Execute the UX process and implementation of projects associated with different business units.
- Carry out user-centric design practices. Conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint is connected to the full user experience.
- Work with multidisciplinary teams to analyze quantitative and qualitative user research and synthesize user and customer data from many sources to identify opportunities; recommend user-centric design directions with an eye towards human value feasibility and economy.
- Conduct user testing and qualitative sessions to improve engagement, usability, and affinity.
- Apply, promote, and iterate design guidelines, best practices, and standards (i.e., Chubb Design System).
- Follow the existing responsive logic and produce adaptive design screens as well as provide UI implementation support across different platforms and sites.
- Illustrate design ideas using collaboration design tool such as Figma.
- Connect design strategy to business results.
- What you bring to the table (Qualifications).
- Foundational skills.
- Willing and able to break the mold, challenging the status quo for the good of the customer and user experience design.
- Able to effectively interact with key roles within a multidisciplinary team.
- Strong communication and time management skills, with a sense of ownership and urgency.
- Ability to facilitate design feedback/review sessions with designers, business leads, developers, and other roles and to explain design approaches or technical details.
- Experience with an iterative design process, and a recognition that the first design is rarely the final design (i.e., MVP mindset).
- Experience with design thinking and human centered design frameworks.
- Ability and willingness to learn Agile ways of working.
- Skills and Education.
- 5+ years of hands-on UX experience preferred.
- Experience with Fintech products and AI (Artificial Intelligence) use in design is an advantage.
- Prior experience as a product designer or UX/UI designer.
- Experience in the full spectrum of UX and UI design activities, which includes UX research, wireframing, high-fidelity UI design, user testing.
- Proficient in collaborative design tools such as Figma, Mural, etc.
- A good understanding of the design implementation as opposed to just delivering a proof of concept (POC) design.
- Experience with responsive design and UI handoff.
- Experience with web technologies (e.g., HTML, CSS, JavaScript) is a plus.
- Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Excellent presentation (reflecting formal, sober elegance and well dressed)
- Excellent communication skills (oral & written)
- Self-confidence
- Service attitude
- Energy, empathy, resilience & optimism
- Growth and entrepreneur mindset
- Intellectual speed and agility
- Digital savvy (knowledge and use of online tools & networks)
- MANDATORY EDUCATION BACKGROUND
- Certified beautician diploma from a professional school.
- 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.
Experience:
3 years required
Skills:
Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Managed escalated cases from buyers, sellers, and platform users, including walk-in customers.
- Handled backlogs, high-risk cases, and complex complaints with professionalism and a service-oriented mindset.
- Analyzed issues to identify root causes and monitored contact trends to prevent recurring problems.
- Coordinated with cross-functional teams to develop effective end-to-end solutions.
- Communicated effectively with dissatisfied customers and proposed appropriate resolutions.
- Supported management by preparing escalation reports and providing recommendations for process improvements.
- Requirements: Minimum of 3 years experience in customer service and escalation handling (experience in E-Commerce or Tech industries is a strong advantage).
- Skilled in managing complex and high-stakes customer cases involving Shopee buyers, sellers, and users.
- Strong analytical, problem-solving, and negotiation skills with the ability to manage critical situations effectively.
- Experience in face-to-face service or handling walk-in customers is an advantage.
- Excellent coordination and communication skills across teams and with stakeholders.
- Fluent in Thai with professional working proficiency in English.
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