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Experience:

1 year required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Serve as a highly visible and approachable workplace ambassador, proactively engaging with employees and visitors, responding to workplace enquiries and requests, and helping create a welcoming, service-oriented environment.
• Conduct regular floor walks and workplace checks to ensure meeting rooms, collaboration areas, pantries, common spaces, and other workplace facilities are clean, functional, presentable, and ready for use throughout the day.
• Identify and follow up on Facilities and workplace issues, coordinating with Facilit ...
• Support the delivery of an excellent employee and workplace experience, including meeting and event support, workplace activities, visitor requirements, space readiness, and other day-to-day operational needs.
• Build strong relationships with employees, internal stakeholders, and service partners, gathering feedback, identifying opportunities for improvement, and supporting initiatives that continuously enhance workplace experience and service quality.
• Diploma or Bachelor's degree in Hospitality, Business Administration, Facilities Management, Tourism, Communications, or a related discipline, or equivalent relevant experience.
• Min. 1-3 years experience in workplace experience, corporate hospitality, customer service, front-of-house, guest relations, Facilities Management, coworking, hotels, airlines, or another service-oriented environment is highly advantageous.
• Strong customer service and interpersonal skills, with a naturally approachable, proactive, and service-oriented mindset and confidence engaging with employees, visitors, and stakeholders throughout the workplace.
• Highly observant, organized, and hands-on, with the ability to identify workplace issues, coordinate multiple requests, follow through on actions, and maintain consistently high standards of presentation and service.
• Good communication skills in Thai and English, with the ability to collaborate effectively with Facilities teams, vendors, service partners, and employees in a fast-paced multinational workplace.
• Why join Cushman & Wakefield?.
• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;.
• Being part of a growing global company;.
• Career development and a promote from within culture;.
• An organisation committed to Diversity and Inclusion.
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
• We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
• We have a vision of the future, where people simply belong.
• That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
• We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
• INCO: "Cushman & Wakefield".

Experience:

1 year required

Skills:

Microsoft Office

Job type:

Full-time

• Scope of Work: Under the general direction of the Bell and Valet Supervisor and within the limits of established Aman Nai Lert and local policies, the Bell and Valet Officer role is responsible for providing and maintaining high standards of delivering stellar bell and valet services to all our guests to create memorable hospitality experiences throughout their stay, ensuring that "personalised service" is always at the forefront of everything we do at all times. The role includes ensuring the highest level of guest satisfaction in accordance with the policies, standards, and guide ...
• Responsibilities and Duties: Please note that this is not an exhaustive list of everything that needs to be done. Aman employees always find new ways to look after the business, their guests, and their colleagues. Within this, the.
• for this position are: General: To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To perform all duties with discretion, professionalism and a pleasant demeanor. To perform all duties with discretion, professionalism and a pleasant demeanor. Operational: To ensure the smooth operation of the Bell/ Valet team. To ensure high standards are delivered at all times. To ensure that the Arrival Lobby and surrounding areas are in immaculate and presentable condition. To be able to perform all Bell and Valet tasks according to hotel policy and standard. To check the daily arrival list for all guests with special attention details. Recognize all returning and VIP guests and extend a warm welcome back gesture. To ensure all in-house guests are greeted in the Arrival Lobby with a warm professional friendly manner and anticipate their needs before they arise and offer assistance at all times. To ensure all guests are greeted upon arrival and departure in a professional friendly manner. To ensure smooth process of handling guest luggage from arrival point to room and from room to departure point on checkout and all luggage movements are tagged and recorded. To ensure that efficient luggage storage, parcels and other objects for guests are provided and to ensure accurate inventory of items on loan, and all items are collected in time or before check-out. For long-term luggage storage, to ensure left luggage forms are filled in and duly signed by the guest and all applicable policies are explained to the guest. To ensure all guest luggage, messages, letters, and parcels are distributed or collected properly and accurately to/from the guest room according to hotel service standards. To ensure the lobby, bell store and work areas, as well as departmental equipment are kept clean and presentable at all times. To ensure that valet parking service is provided according to the hotel standards with care and utmost professionalism. To be in charge of newspaper service and ensure that the requested newspaper is delivered in a timely manner. To maintain an up-to-date knowledge of the hotel daily services, amenities, activities, promotions, and events. To have a thorough understanding of all guest room features, amenities, in room facilities, hotel venues and emergency procedures. To ensure that e-mail inquiries are handled in a timely manner. To stay updated on what's happening in the hotel area and Bangkok and to provide the guests with information. To be fully acquainted with the different points of interest within the surrounding area of the hotel and local attractions. To assist the guests or coordinate with the concerned areas on the guests' requests and inquiries throughout the guest's journey. To liaise with other sections and/ or departments as well as necessary outside contracts to ensure excellent service delivery. For any guest requests, follow up call to be made back to the guest to verify complete satisfaction. To keep accurate records of all arrangements and prepare confirmation for guests' reference. To run errands for guests when necessary. Transportation: To monitor and assist guests on transportation booking requests, especially promote hotel transportation to maximize hotel transportation revenue and to communicate with taxi drivers for the guest if local taxi is required. To ensure that the transportation options provided by the hotel are in accordance with the Aman Nai Lert's standards. To ensure that the vehicles are in presentable and immaculate conditions at all times. To perform vehicle inspections for all vehicles arranged by the hotel and that the set-up is completed in accordance with the hotel standards. Safety and Security: To be fully aware of Hotel Safety Procedures. To fully understand and be able to utilise the code of discipline as a guide to maintain a safe and secure work environment. Other responsibilities: To maintain a full working knowledge of the IT support tools used in the world of front office today, including property PMS, the Microsoft Office toolset. To have a full understanding on the SOPs in all Bell and Valet areas. To ensure that all administrative work is processed quickly and efficiently. undefined To be flexible as the job changes and be able to work flexible hours, including weekends, holidays and evenings if necessary. To ensure strong communication channels among team members. To ensure integrity and confidentiality of information at all times. To perform other.
• as assigned by the direct managers. Qualification/Training: Degree/Diploma in any discipline Work Experience: Experience in hospitality, customer service, client service fields. Minimum 1 year as Bell/ Porter in a similarly luxury hotel.

Experience:

5 years required

Skills:

English, Thai

Job type:

Full-time

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• บริหารและควบคุมการดำเนินงานประจำวันของแผนก เพื่อให้เป็นไปตามคุณภาพ มาตรฐาน และตรงตามความคาดหวังของลูกค้าในแต่ละวัน.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• กำหนดเป้าหมายและวางแผนการทำงานอย่างชัดเจน เพื่อจัดลำดับความสำคัญ จัดระเบียบ และให้งานบรรลุผลตามที่กำหนด.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• รับมือกับข้อร้องเรียน การระงับข้อพิพาท การแก้ไขปัญหาความขัดแย้ง และการเจรจาเพื่อหาข้อยุติร่วมกับฝ่ายที่เกี่ยวข้อง.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• ควบคุมและวางแผนอัตรากำลังพนักงานให้เหมาะสม เพื่อให้การบริการ การดำเนินงาน และเป้าหมายทางการเงินของแผนกบรรลุผล.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• ส่งเสริมการสื่อสารอย่างต่อเนื่องและสม่ำเสมอกับพนักงาน เพื่อสร้างความเข้าใจในเป้าหมายทางธุรกิจ ถ่ายทอดความคาดหวัง รับรู้และยกย่องผลการปฏิบัติงาน และสร้างผลลัพธ์ที่ต้องการ.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
• เข้าใจผลกระทบของการดำเนินงานของแผนกต่อเป้าหมายทางการเงินของสถานประกอบการโดยรวม และบริหารจัดการให้สามารถบรรลุหรือเกินกว่าเป้าหมายที่กำหนด.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• ใช้ทักษะด้านมนุษยสัมพันธ์และการสื่อสารในการเป็นผู้นำ สร้างอิทธิพลเชิงบวก และจูงใจผู้อื่น สนับสนุนการตัดสินใจทางธุรกิจและการเงินอย่างเหมาะสม แสดงถึงความซื่อสัตย์สุจริต และเป็นผู้นำด้วยการเป็นแบบอย่างที่ดี.
• Encourages and building mutual trust, respect, and cooperation among team members.
• ส่งเสริมและสร้างความไว้วางใจ ความเคารพ และความร่วมมือระหว่างสมาชิกในทีม.
• Serving as a role model to demonstrate appropriate behaviors.
• ปฏิบัติตนเป็นแบบอย่างที่ดีในการแสดงพฤติกรรมที่เหมาะสมในการทำงาน.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• ควบคุม ดูแล และบริหารพนักงาน รวมถึงการจัดการงานประจำวันทั้งหมด และมีความเข้าใจในหน้าที่ของพนักงานแต่ละตำแหน่งเพียงพอที่จะสามารถปฏิบัติงานแทนได้ในกรณีจำเป็น.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• สร้างและรักษาความสัมพันธ์ในการทำงานที่เปิดกว้าง โปร่งใส และส่งเสริมความร่วมมือระหว่างพนักงานภายในทีม.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
• ปฏิบัติหน้าที่ควบคุมดูแลทุกส่วนของแผนกต้อนรับส่วนหน้า ในกรณีที่ไม่มีผู้จัดการแผนกต้อนรับส่วนหน้า หรือผู้ช่วยผู้จัดการแผนกต้อนรับส่วนหน้าอยู่ปฏิบัติงาน.
• Provides services that are above and beyond for customer satisfaction and retention.
• ให้บริการที่เหนือความคาดหวัง เพื่อสร้างความพึงพอใจและความภักดีของลูกค้า.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• พัฒนาคุณภาพการบริการ โดยการสื่อสาร ชี้แนะ และช่วยให้พนักงานเข้าใจความต้องการของลูกค้า พร้อมให้คำแนะนำ ข้อเสนอแนะ และการโค้ชรายบุคคลเมื่อจำเป็น.
• Responds to and handles guest problems and complaints.
• ตอบสนองและแก้ไขปัญหาหรือข้อร้องเรียนของลูกค้าอย่างเหมาะสมและมีประสิทธิภาพ.
• Sets a positive example for guest relations.
• เป็นแบบอย่างที่ดีด้านการดูแลความสัมพันธ์กับลูกค้า.
• Empowers employees to provide excellent customer service.
• ส่งเสริมและมอบอำนาจให้พนักงานสามารถให้บริการลูกค้าได้อย่างยอดเยี่ยม.
• Observes service behaviors of employees and provides feedback to individuals.
• สังเกตพฤติกรรมการให้บริการของพนักงาน และให้ข้อเสนอแนะเพื่อการพัฒนาเป็นรายบุคคล.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• ติดต่อและสื่อสารกับลูกค้าเพื่อรับฟังความคิดเห็นเกี่ยวกับคุณภาพของสินค้า ระดับการให้บริการ และความพึงพอใจโดยรวม.
• Ensures employees understand customer service expectations and parameters.
• ทำให้พนักงานเข้าใจมาตรฐาน ความคาดหวัง และขอบเขตของการบริการลูกค้าอย่างชัดเจน.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• เน้นย้ำความพึงพอใจของลูกค้าในการประชุมแผนกทุกครั้ง และมุ่งเน้นการปรับปรุงคุณภาพอย่างต่อเนื่อง.
• Additional.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• ถ่ายทอดและให้ข้อมูลแก่ผู้บังคับบัญชา เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา ผ่านทางโทรศัพท์ เอกสารลายลักษณ์อักษร อีเมล.
• หรือการสื่อสารโดยตรง.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• วิเคราะห์ข้อมูลและประเมินผลลัพธ์ เพื่อเลือกแนวทางที่เหมาะสมที่สุดในการแก้ไขปัญหา.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• แจ้งและ/หรือรายงานข้อมูลที่เกี่ยวข้องให้แก่ผู้บริหาร เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา รับทราบอย่างถูกต้องและทันท่วงที.
• Performs all duties at the Front Desk as necessary.
• ปฏิบัติหน้าที่งานต้อนรับส่วนหน้ากตำแหน่งตามความจำเป็น.
• Runs Front Desk shifts whenever necessary.
• ปฏิบัติงานควบคุมกะงานของแผนกต้อนรับส่วนหน้าเมื่อมีความจำเป็น.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
• เข้าร่วมการประชุมของแผนก และสื่อสารเป้าหมายของแผนกต้อนรับส่วนหน้าอย่างชัดเจนและสม่ำเสมอ เพื่อให้เกิดผลลัพธ์ตาม.
• ที่องค์กรกำหนด.
• Bachelor's degree or diploma, with at least 5 years of experience in guest services, front desk operations, or a related professional area.
• สำเร็จการศึกษาระดับปริญญาตรีหรือประกาศนียบัตร และมีประสบการณ์ทำงานอย่างน้อย 5 ปี ในงานบริการลูกค้า งานแผนกต้อนรับส่วนหน้า หรือสายงานที่เกี่ยวข้อง.
• 3 years experience in Front office Supervisor.
• มีประสบการณ์ทำงานในตำแหน่งหัวหน้างานแผนกต้อนรับส่วนหน้าอย่างน้อย 3 ปี.
• Excellent communicate in Thai and English.
• มีทักษะการสื่อสารภาษาไทยและภาษาอังกฤษในระดับดีเยี่ยม.
• Service mind required.
• มีใจรักงานบริการ.

Experience:

2 years required

Skills:

Service-Minded, English, Thai

Job type:

Full-time

• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...
• Work as a team with colleagues in all departments to ensure timely service and smooth operations. Understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, operations, personal discipline, and grooming. Have a full knowledge of the services and facilities provided by the hotel to answer any questions guests may have. Follow all safety policies to ensure a safe work area. Follow all reasonable work-related requests made by a Manager or Supervisor, even if they are outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel. Maintain your station in accordance with standards at all times. Develop a complete knowledge of menus. Learn and correctly use the Point of Sale equipment and follow procedures. Maintain strict security measures when entering guest rooms to uphold the privacy rights of our guests. Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction. Clean and break down trays in the dish area, watching for condiments, salt, pepper, sugars, etc. Check out with your supervisor or line manager before leaving your station or the floor for any reason.
• High school certificate, vocational certificate, or diploma in Hospitality, Hotel Management, Food & Beverage, or a related field. 1-2 years of F&B experience in a hotel, restaurant, resort, or cruise environment is preferred. Fresh graduates or candidates with relevant hospitality training may also be considered. Good knowledge of food and beverage service procedures. Good English communication skills. Friendly, service-minded personality with a strong focus on guest satisfaction. Good interpersonal and communication skills. Able to work as part of a team in a fast-paced environment. Professional appearance and positive attitude. Basic knowledge of food hygiene, sanitation, and safety standards. Able to work flexible hours, weekends, evenings, and public holidays. Comfortable working in a river-cruise environment and maintaining high service standards. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Avani Chaweng Samui Resort.
• At Avani, we're all about finding that perfect balance between cool and kind, design and function, service and privacy. We've built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.
• With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia ...
• As a Guest Service Agent, you will be the first point of contact for our guests, creating a warm welcome and delivering exceptional service throughout their stay. You will ensure smooth arrival and departure experiences while providing personalized assistance that reflects Avani brand and exceeds guest expectations.
• Welcome guests and perform efficient check-in and check-out procedures.
• Handle guest inquiries, requests and complaints professionally, ensuring timely follow-up and resolution.
• Process reservations, payments, billing and cashiering transactions accurately.
• Coordinate with Housekeeping, Reservations, Engineering and other departments to ensure seamless guest experiences.
• Assist with room assignments, VIP arrivals and special guest requests.
• Follow hotel policies, safety procedures and service standards at all times.
• Contribute to a positive team environment and deliver outstanding guest service.
• Previous experience in Front Office or Guest Services is preferred.
• Excellent communication and interpersonal skills.
• Good command of spoken and written English.
• Familiarity with Opera PMS or similar hotel systems is advantage.
• Strong problem-solving skills and a guest-focused attitude.
• Able to work flexible shifts.
• Positive, professional and well-groomed appearance.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

3 years required

Skills:

Financial Modeling, Microsoft Office

Job type:

Full-time

• Review term and condition of hotel management agreement, power of attorney, contract and agreement to align under direction with legal team on issuing new hotel management agreement, cash pooling and any addendums to hotel management agreement on competitive set.
• Liaise with legal department on providing support to hotel on POA request and company documents for any of legal.
• related uses and provide necessary required information to legal department on contr ...
• Work with hotel to define OS&E needed for opening, place order and ensure items arrive on time.
• Work with hotel to define staffing structure.
• Ensure best practices are used from existing hotels on new project creating new openings as centers of process.
• excellence.
• Work with AWC Sales & Marketing team to guide hotels own opening sales and marketing process ensuring learnings and knowledge from other AWC market hotels is applied in new property.
• Work with PD and operator design team to ensure hotel operation design is optimized and on time.
• Ensure hotel has complete pre-opening timeline in place 6 months out and is monitored so opening is on plan and on.
• time.
• Degree in business, hotel's business, or related field.
• Previous experience as an analyst or asset management or work in hotel's business minimum 3 years.
• Proficiency in Microsoft Office and industry-related software.
• Financial knowledgeable background with experience in financial modeling.
• Strategically minded with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Excellent organizational and managerial skills.
• Attention to detail.
• Skilled negotiator.

Experience:

5 years required

Skills:

Electrical Engineering, Mechanical Engineering, Cost Estimation, Procurement, Purchasing, Budgeting

Job type:

Full-time

• Support the execution of workplace renovation and engineering projects by applying engineering knowledge to coordinate project activities, review technical documents, monitor project progress, and ensure projects are delivered in accordance with approved scope, budget, schedule, quality, and company standards.
• The role is also responsible for project documentation, procurement coordination, contract administration, cost control, and communication with internal stakeholders, consultants, contractors, and vendors throughout the project lifecycle.
• Project Coordination.
• Coordinate workplace renovation, relocation, and workplace improvement projects.
• Monitor project progress and follow up on project schedules and deliverables.
• Coordinate with internal stakeholders, consultants, contractors, designers, and vendors.
• Conduct site inspections and monitor construction activities to ensure work complies with project requirements.
• Support project implementation from planning through project completion and handover.
• Engineering Support.
• Review engineering drawings, specifications, and technical documents.
• Review BOQ, engineering scope, and project quantities.
• Support technical evaluations and engineering solutions for renovation and workplace improvement projects.
• Coordinate engineering activities related to Civil, Electrical, Mechanical, Interior, and IT infrastructure works.
• Ensure engineering work complies with company standards and relevant regulations.
• Cost Control & Procurement.
• Assist in project budgeting and cost estimation.
• Monitor project costs and support cost control activities.
• Review contractor quotations and compare technical proposals.
• Prepare Purchase Requisitions (PR) and Purchase Orders (PO).
• Coordinate procurement activities with Purchasing and Finance teams.
• Contract Administration.
• Prepare and maintain project documentation and records.
• Support contract preparation, contract administration, variation orders, and project close-out documentation.
• Coordinate tender documentation and contractor evaluation processes.
• Follow up on contractor performance and contractual deliverables.
• Project Administration.
• Prepare project reports, presentations, meeting minutes, and executive summaries.
• Maintain project schedules, documentation, and filing systems.
• Coordinate project meetings and follow up on action items.
• Support management with project updates and reporting.
• Bachelor's Degree in Electrical Engineering (preferred), Mechanical Engineering, or other related Engineering disciplines.
• Professional Engineering License is an advantage.
• Minimum 3-5 years of experience in engineering projects, office renovation, construction, fit-out, workplace projects, or project coordination.
• Experience in commercial office buildings or corporate workplace environments is preferred.
• Technical Knowledge & Skills.
• Able to read engineering drawings and technical specifications.
• Knowledge of BOQ preparation and review.
• Knowledge of construction methods and renovation projects.
• Understanding of cost estimation and cost control.
• Knowledge of procurement processes and PR/PO procedures.
• Understanding of contract administration and tender documentation.
• Basic knowledge of building systems (Civil, Electrical, Mechanical).
• Basic understanding of Network and IT Infrastructure is an advantage.

Experience:

2 years required

Skills:

English, Thai

Job type:

Full-time

• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 2 years of experience in Front Office, Guest Services, or a similar role within the hospitality industry.
• Previous supervisory experience is preferred.
• Strong communication and interpersonal skills.
• Good problem-solving and guest complaint handling abilities.
• Experience with Front Office systems and hotel management software.
• Good command of English, both written and spoken.
• Ability to lead, coach, and motivate team members.
• Service-oriented with a positive attitude and professional appearance.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

1 year required

Skills:

Leadership Skill, Teamwork, English

Job type:

Full-time

• Picture yourself brightening someone's day. When you join our Hotels team, that's exactly.
• every time you come to work! Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Assistant Restaurant Manager, you're not just elevating the dining experience - you're spreadi ...
• Here's.
• Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
• Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
• Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
• Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
• Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
• Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
• Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
• Food Safety Regulations: Ensuring that all food safety standards are met.
• A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
• In addition, this role requires the following minimum.
• Proven experience as an Assistant Restaurant Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager.
• Assistant Restaurant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Restaurant Manager.
• High school diploma or equivalent; hospitality training is a plus.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest-focused.
• Able to work flexible shifts.
• Join an Award-Winning Workplace Culture.
• At Hilton, we don't just deliver exceptional experiences for our guests we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
• Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
• Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career and help us make every stay a little more magical.
• Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay we're a great place to work.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Phuket.
• Samui.
• Pattaya.
• Hua-Hin.
• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.

Experience:

4 years required

Skills:

Marketing Strategy, Microsoft Office, Problem Solving, Meet Deadlines, Negotiation

Job type:

Full-time

• Ensures that owner, preview and rental inventory authorizations, restrictions and rates are consistently monitored and updated within MARSHA (Marriott's Automated Reservation System for Hotel Accommodations) and other applicable systems.
• Monitor owner, preview and rental booking patterns daily basis and modifies inventory authorizations to ensure straight-line availability and maximization of revenue potential as needed.
• Monitor actual reservation bookings against 12-month projections daily to determine ...
• Work closely with the Inventory & Revenue Management (IRM) team responsible for preview inventory. On an on-going basis verify that existing preview inventory allocations will be achieved and if not, determine the best use of available inventory. Conversely, proactively convey any opportunities to increase preview inventory allocations.
• Gather and analyze the appropriate data to develop a Bulk Deposit inventory allocation strategy that balances owner, preview and rental requirements with the opportunity to meet Internal International's demand.
• Gather and analyze the appropriate data to develop the appropriate Marriott Rental Inventory allocation and effectively manage all aspects of the program to ensure we consistently meet or exceed owner's expectations.
• Identify, develop and manage opportunities to increase revenues and decrease costs, preempting problems before they impact our business, anticipating future trends, and developing others as appropriate.
• Maintain a thorough knowledge of existing data within the business and/or procure the required data on a timely basis to ensure that the immediate needs of our internal customers can be met consistently.
• On an on-going basis identify trends, future needs and obstacles to achieving business goals. Surface viable solutions and implement as needed.
• Support enterprise-wide initiatives such as Long-Range Planning (LRP) and Annual Budget process. Utilize all available tools and resources to develop requested forecasts and provide the AVP IRM Market Execution with high level summary to support assumptions. As needed, implement all approved forecast assumptions on a timely basis.
• On a month/period basis utilize all available tools and resources to complete the 12-month projection process and provide AVP IRM Market Execution with high level summary to support assumptions. Implement all approved forecast assumptions on a timely basis.
• Proactively communicate opportunities to increase demand for specified need times to the AVP IRM Market Execution and collaborate with the corporate rental marketing group. Identify viable cost effective/targeted solutions and when applicable implantation.
• roles and responsibilities. Ensure that the required tools and processes are in place to effectively track promotion results and complete the appropriate analysis to quantify the impact of the promotion.
• Proactively monitor on-going rental pricing activity within the market and project on a timely basis the potential impact associated with an upward or downward trend to the resort. Utilize data to develop on-going pricing recommendations, effective implementation of new pricing strategies and provide on-going analysis to monitor results as needed.
• On a weekly basis utilize all available tools and resources to complete the weekly forecast process and provide required reporting to internal stakeholders on or before the day of week requirement.
• Actively participate in on-going period/monthly regional reviews by; preparing the appropriate resources, providing updates regarding the resort and/or market that may impact other resorts within the region and sharing best practices.
• Ensure proper understanding of all Inventory & Revenue Management philosophies and accurate and timely execution and ongoing management of departmental processes.
• As requested, participate in the training and development of new Inventory & Revenue Management associates that may not directly work at your assigned resort. Also provide job shadowing opportunities to internal stakeholders who are interesting in learning about inventory and revenue management.
• Effectively communicate Inventory & Revenue Management philosophies as they pertain to recommended strategies to property staff and other department stakeholders.
• Ensure regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.
• CANDIDATE PROFILE.
• 4+ years of relevant professional experience (travel industry, revenue management).
• Degree preferred.
• Strong problem solving, analytic, and decision-making skills. Ability to interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues.
• Highly developed and effective verbal and written communication skills.
• Ability to explain complex ideas clearly and concisely in a manner appropriate to the audience.
• Proven ability to develop and maintain effective relationships with a broad group of stakeholders.
• High attention to detail and ability to effectively manage multiple projects at the same time. Successfully able to meet deadlines through effective multi-tasking and reprioritization.
• Must possess strong leadership and teamwork skills, but must also be able to work independently.
• Self-motivated.
• Strong desire to continuously learn and develop.
• Ability to travel 5-10% of time.
• COMPETENCIES - Fundamental competencies required for accomplishing basic work activities.
• CRITICAL COMPETENCIES.
• Leadership.
• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Managing Execution.
• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
• Building Relationships.
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• Generating Talent and Organizational Capability.
• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
• Learning and Applying Professional Expertise.
• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Compensation and Benefits - The knowledge of principles, regulatory laws, and application of human resources compensation and benefit methods, including workers compensation and work accident procedures.
• Associate Relations - Knowledge of the broad range of relationships that could impact an employee, employer, or applicant. This includes knowledge of federal and state laws, company policies and practices, and ethical obligations to investigate, evaluate, and recommend an appropriate resolution to an employee or labor relations complaint.
• Recruitment and Hiring - Ability to recruit, interview, and hire qualified candidates. This includes knowledge of best practices for each stage of the selection system.
• Training - The ability to perform training needs assessment analysis, develop training programs, and effectively delivering training modules to employees.
• Payroll - Knowledge of principles and application of human resources hourly and management payroll methods and practices.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Computer Skills - The ability to use HRIS Systems (working knowledge of tools and processes for monitoring and evaluating personnel data), ability to use PeopleSoft software, and ability to use Microsoft Office (excel, word, access, and outlook).
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Experience:

7 years required

Skills:

Project Management

Job type:

Full-time

• Lead hotel construction and development projects from project initiation, design development, procurement, construction, commissioning, and hotel opening.
• Develop and manage overall project schedules, budgets, and resource plans to ensure projects are delivered on time and within budget.
• Coordinate with internal stakeholders including Development, Design, Procurement, Operations, Finance, Legal, and Asset Management throughout the project lifecycle.
• Manage consultants, architects, engineers, contractors, and suppliers to ensure project quality and compliance with company standards.
• Review project designs, drawings, specifications, and construction methodologies to optimize quality, cost efficiency, and operational functionality.
• Monitor construction progress, identify project risks, and implement corrective actions to minimize delays and cost overruns.
• Ensure compliance with building regulations, safety requirements, environmental standards, and corporate governance.
• Conduct regular site inspections, project meetings, and progress reporting to senior management.
• Manage project budgets, variation orders, claims, contract administration, and project documentation.
• Support feasibility reviews, construction monitoring, project reporting, and stakeholder coordination.
• Support hotel pre-opening activities and ensure smooth project handover to Operations.
• Bachelor's degree in Civil Engineering, Construction Management, Architecture, or related field.
• Minimum 7 years of experience in hotel, hospitality, mixed-use, commercial, or large-scale construction projects.
• Lead multiple concurrent hotel development projects, primarily mid-scale, upscale, and luxury hotel developments.
• Proven experience managing projects throughout the full project lifecycle from concept to completion.
• Experience coordinating multidisciplinary teams, consultants, and contractors.
• Good command of English both verbal and written skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Able to travel to project sites nationwide as needed.

Experience:

5 years required

Skills:

Project Management, Industry trends, E-learning, English

Job type:

Full-time

• Design and develop a comprehensive training framework for store employees, including tea baristas and store managers.
• Create training materials, manuals, and resources that are engaging and effective.
• Develop training programs that cover customer service, product knowledge, operational procedures, and company policies.
• Conduct training sessions for new hires and ongoing training for existing employees.
• Utilize a variety of training methods, including workshops, on-the-job training, e-learning, and role-playing.
• Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
• Identify skill gaps and training needs through regular assessments and feedback from store managers.
• Develop individualized training plans to address specific development needs.
• Foster a continuous learning environment that encourages employee growth and career development.
• Monitor and assess the performance of store employees post-training to ensure the application of skills learned.
• Provide feedback and support to employees and store managers to facilitate ongoing improvement.
• Track training metrics and prepare reports on training activities and outcomes.
• Collaborate with store managers and other stakeholders to ensure training programs align with business goals - and operational requirements.
• Coordinate with the HR department to integrate training programs with employee onboarding and development processes.
• Stay updated with industry trends and best practices in training and development.
• Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
• Minimum of 5 years of experience in training and development, preferably in the retail, hospitality, or food and beverages industry.
• Proven experience in developing and delivering training programs for front-line employees.
• Excellent communication and presentation skills, with the ability to engage and motivate learners.
• Strong organizational and project management skills, with attention to detail.
• Ability to work independently and as part of a team, with a proactive and positive attitude.
• Proficiency in using training software and e-learning platforms is a plus.
• Proficiency in English to liaise with English-speaking internal and external stakeholders.
• Flexibility to travel to different store locations as needed.

Experience:

2 years required

Skills:

Financial Modeling, Project Management, Microsoft Office, Power point, Leadership Skill

Job type:

Full-time

• Explore new business opportunities by building strong relationships with hotel management team, business partners, and stakeholders.
• Act as a project leader, be able to lead the meeting, follow up and monitor result vs compressed timeline (end-to-end process).
• Monitor hotels' revenue and profitability to provide constructive feedback.
• Analyze competitive hotel market supply, trends and recommend strategies to improve operations and high quality service.
• Manage capital expenditure by reviewing and approving capital expenditure budgets and proposals to ensure proper maintenance of hotel.
• Manage major investment projects, performing feasibility study and coordinating with all stakeholders to ensure projects are carried out according to timeline and budget.
• Contribute to the development and implementation of asset improvement policies to enhance value and returns.
• Liaise with all stakeholders and make strategic decisions on major hotel operational issues ensuring any potential risks are dealt with on a timely manner.
• Prepare monthly report about hotels issues and projects updates.
• Ensure hotels are complied with related rules, regulations, sustainability standards (ESG) and best practices.
• Support management in analyzing data and preparing presentations as requested.
• Support special projects and perform other duties & ad hoc tasks as assigned.
• Bachelor's Degree or higher in Business Administration, Finance, Engineering, Economics, or a related field.
• At least 2 years experience in financial feasibility studies, investment analysis and financial modeling in hotel, real estate, mixed-use or related functions.
• At least 1 year experience in hotel operations, preferably within the luxury to economy hotel segment will be an advantage.
• Fluent in spoken and written English (minimum score of TOEIC 800, TOEFEL 500, IELTS 6.5).
• Having experience in a listed company or large corporation will be an advantage.
• Excellent in business transformation, hotel operations and delivering excellent guest and customer experiences, and strategic growth.
• Excellent in project management and business presentation skills in Thai & English.
• Analytical skills to interpret data, identify trends, and make data-driven decisions.
• Proficient in Microsoft Office - Excel for finance, Power BI and PowerPoint.
• Able to travel up-country occasionally and must be able to drive and possess a valid driver's license.
• Ability to work on weekends (in case of emergencies) and irregular hours when required.

Experience:

5 years required

Skills:

Management, Thai, English

Job type:

Full-time

• Oversee daily restaurant shifts to ensure fast, high-quality food and drink service.
• Lead, train, and support service staff to maintain high hospitality standards.
• Work closely with the kitchen team to ensure excellent food quality and presentation.
• Handle guest feedback professionally to maintain high satisfaction and repeat visits.
• Manage table seating, reservations, and daily floor setups efficiently.
• Monitor restaurant inventory, handle ordering, and minimize food waste.
• Ensure strict cleanliness, food safety, and hygiene standards in all dining areas.
• Assist in organizing restaurant schedules and tracking daily sales reports.
• Proven experience as a captain, team leader, or supervisor in a restaurant or resort.
• A strong passion for food, cooking, and delivering excellent customer service.
• Active leadership skills with a positive, helpful attitude toward the team.
• Good problem-solving skills to handle busy shifts and quick guest requests.
• Familiarity with restaurant Point of Sale (POS) systems and basic digital tools.
• Clear communication skills to bridge the front-of-house team and the kitchen.
• High school diploma or a degree in Hospitality, Culinary Arts, or a related field.
• Company Culture.
• We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.

Experience:

3 years required

Skills:

Employer Branding, Service-Minded, Recruitment, Budgeting, English

Job type:

Full-time

• Responsible primarily for planning organising and controlling the activities of Human Resources and training functions including formulating of policies identification of objectives and achievement of goals set forth by the management in relation to employment compensation and benefits learning and development labour relations and Team Member relations. Implementation of corporate Human Resources policies procedures rules and regulations.
• Bachelor's degree in Human Resources Business Administration or a related field.
• Minimum 8-10 years of HR experience preferably in the hospitality industry.
• Strong knowledge of labour laws and HR best practices.
• Proven expertise in recruitment employee relations and performance management.
• Strong leadership and people management skills.
• Strong analytical skills with the ability to prepare HR Analytics and reports to support strategic decision-making.
• Knowledge of HR budgeting workforce planning and personnel cost control.
• Proven track record in Employee Engagement Employer Branding and organizational culture development.
• Excellent command of spoken and written English.
• Professional proactive service-minded and able to work under pressure.
• Bachelor.
• 8-10.

Experience:

8 years required

Skills:

Management, Thai, English

Job type:

Full-time

• Streamline daily operations to maximize productivity and service standards.
• Supervise, mentor, and evaluate department heads to achieve performance targets.
• Monitor operational metrics and implement data-driven improvements.
• Develop and execute tactical plans aligned with organizational objectives.
• Ensure strict compliance with hospitality regulations and internal policies.
• Foster seamless cross-departmental coordination and communication.
• Prepare comprehensive operational and financial reports for senior executives.
• Manage resource allocation and departmental budgets efficiently.
• Proven leadership experience in operations management, preferably within upscale hospitality.
• Strong decision-making abilities and a track record of effective problem-solving.
• Proficiency in modern property management systems (PMS) and operational tools.
• Advanced capability in data analysis and generating actionable operational insights.
• Excellent interpersonal and business communication skills.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Company Culture.
• We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.

Experience:

1 year required

Skills:

Multitasking, English, Thai

Job type:

Full-time

• Provide accurate information and recommendations regarding Bangkok attractions, restaurants, shopping, entertainment, transportation and local activities.
• Arrange transportation, taxis, private cars, airport transfers, tours and other guest requirements.
• Assist guests with restaurant reservations, sightseeing arrangements, tickets and special activities.
• Provide information regarding hotel facilities, restaurants, spa, recreational activities and other services.
• Maintain comprehensive knowledge of the hotel's products, services, facilities, promotions and operating hours.
• Maintain up-to-date knowledge of local attractions, events, restaurants and transportation options.
• Assist guests with special requests, celebrations, VIP arrangements and personalized experiences.
• Coordinate closely with Front Office, Bell Desk, Guest Relations, F&B and other departments to ensure seamless guest service.
• Follow up on guest requests to ensure they are completed accurately and within the required timeframe.
• Handle guest complaints and service recovery professionally, escalating issues to the Supervisor/Manager when required.
• Maintain accurate records of guest requests, bookings, transportation arrangements and other concierge activities.
• Ensure all external suppliers and service providers meet the hotel's service expectations.
• Assist with luggage, arrival/departure arrangements and other Front Office duties when required.
• Promote hotel facilities, services and appropriate experiences to enhance guest satisfaction and revenue opportunities.
• Maintain a professional appearance and grooming in accordance with Anantara standards.
• Attend daily briefings, training and departmental meetings.
• Follow all hotel policies, SOPs, health & safety and security procedures.
• Perform other duties as assigned by the Concierge Supervisor/Manager.
• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Tourism or a related field.
• Relevant hospitality training or certification is an advantage.
• Minimum 1-2 years of experience in Concierge, Guest Relations, Front Office, Guest Service or a similar guest-facing position.
• Experience in a 5-star hotel, luxury resort or international hotel is highly preferred.
• Experience handling VIP guests and international travelers is an advantage.
• Excellent knowledge of Bangkok attractions, restaurants, shopping, entertainment and transportation.
• Good understanding of hotel operations and guest services.
• Strong knowledge of transportation arrangements, including taxis, private cars, airport transfers and public transportation.
• Good computer skills and familiarity with hotel systems/PMS is an advantage.
• Strong organizational and multitasking skills.
• Excellent problem-solving and follow-up skills.
• Good to excellent command of English, both spoken and written.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

5 years required

Skills:

Leadership Skill, HACCP, English, Thai

Job type:

Full-time

• Coordinate, schedule and supervise Housekeeping team members.
• Conduct regular inspections of guest rooms, public areas and back-of-house areas.
• Ensure cleanliness and service standards meet Anantara brand standards.
• Manage housekeeping supplies, equipment and inventory.
• Train, coach and develop Housekeeping team members.
• Handle guest requests, complaints and follow-up actions.
• Coordinate with Front Office, Engineering, F&B and other departments.
• Monitor adherence to SOP, hygiene, health & safety and HACCP requirements.
• Support manpower planning, productivity and cost control.
• Act on behalf of the Executive Housekeeper when required.
• Minimum 5 years' experience in Housekeeping, with supervisory/leadership experience.
• Previous experience in a luxury hotel/resort is highly preferred.
• Strong knowledge of Housekeeping operations, SOPs and quality standards.
• Good knowledge of hygiene and safety standards.
• Good command in English communication skills.
• Strong leadership and people-management skills.
• Excellent attention to detail.
• Good problem-solving and decision-making skills.
• Strong communication and interpersonal skills.
• Passion for training, coaching and developing team members.
• Able to work flexible shifts, weekends and public holidays.
• Preferred.
• Bachelor's degree or Diploma in Hospitality / Hotel Management or related field.
• Experience in a large luxury hotel/resort.
• Knowledge of Opera / PMS and Microsoft Office.
• Experience in inventory control, scheduling and departmental cost control.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

5 years required

Skills:

Project Management, Financial Modeling, Data Analysis, SQL, Thai

Job type:

Full-time

• LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
• The mission.
• Your mission is to be the "Driver of Execution.".
• You will bridge the gap between vision and reality taking high-level strategies and breaking them down into step-by-step execution plans. You ensure that complex initiatives are delivered smoothly, efficiently, and on time across all functions.
• Translate Strategy into Action (Execution Excellence).
• This is your core differentiator. You take abstract strategic goals and break them down into granular, step-by-step operational plans. You define clear milestones, owners, and timelines to ensure the strategy doesn't just stay on a slide but happens on the ground.
• Cross-Functional Orchestration.
• Act as the PMO (Project Management Office) for critical strategic initiatives. You align Sales, Product, Marketing, and Operations teams, ensuring everyone marches to the same beat. You remove blockers to "get things done" smoothly and efficiently.
• Performance Monitoring & Cadence.
• Establish the rhythm of the business. You track progress against plans rigorously, identifying risks early and course-correcting swiftly to ensure timely delivery of targets.
• Turn data into decisions. You lead deep-dive analyses to solve specific business problems (e.g., "Why is churn increasing in Segment A?") and propose data-backed solutions.
• Must Have.
• 5+ years of experience in Management Consulting, Corporate Strategy, Business Operations (BizOps), or a fast-paced Tech Startup environment.
• Mastery of "Deconstruction": Proven ability to break down complex, ambiguous problems into small, manageable tasks. You can turn a 1-year goal into a weekly to-do list.
• Strong Analytical Skills: Proficient in financial modeling, business casing, and data analysis (Excel/Google Sheets is a must; SQL is a plus).
• Project Management Prowess: You are organized, disciplined, and relentless about deadlines. You have a track record of leading cross-functional projects to successful completion.
• Communication & Influence: Ability to create compelling presentations (PowerPoint/Keynote) and influence stakeholders from operational teams to C-Level executives.
• Nice to Have.
• Experience in the SaaS, Payments, Retail Tech, or F&B industry.
• Experience with OKR setting and management.
• MBA or relevant advanced degree.