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Experience:
1 year required
Skills:
Video Editing, English
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ25,000, commission paid with salary
- Why Join Alt?.
- Alt is a creative, community-driven coworking and coliving environment where people, culture, and experiences truly matter.
- Gain hands-on experience in coworking operations, community engagement, and content creation
- Learn how a real coworking & coliving business operates day to day
- Explore content, storytelling, and branding in a real, people-centered environment
- Work closely with an international, diverse, and open-minded community
- Grow through practice, feedback, and exposure rather than rigid structures.
- You ll play an active role in supporting the daily experience and atmosphere of the Alt community..
- Frontline role with direct exposure to members and daily operations
- Opportunity to learn content creation and brand storytelling in a real environment
- Supportive team culture that values initiative, curiosity, and growth.
- Job Overview.
- As a Coworking Space Host and Social Media Content Creator, you will support the daily coworking experience while contributing to Alt s content and marketing efforts.
- This is a supporting and learning-focused role, combining frontline coworking operations, member interaction, and content assistance. You will help ensure the space runs smoothly, members feel welcomed, and everyday moments are captured and shared through Alt s digital platforms..
- Coworking & Community Operations.
- Assist with registering and onboarding new coworking members
- Welcome members and visitors, creating a friendly and approachable first impression
- Support daily communication with members, responding to basic inquiries
- Assist with coworking tours for prospective members
- Help foster a warm, inclusive, and respectful community atmosphere
- Support daily space readiness (opening, closing, cleanliness, basic setup)
- Assist with package and mail handling
- Support community events and activities before, during, and after execution.
- Marketing & Content Support.
- Assist with creating photo and video content for social media (stories, reels, short clips)
- Capture daily moments, community interactions, and events within the space
- Support caption writing and basic copy aligned with Alt s brand tone (AI tools may be used to assist
- with drafting and editing)
- Help schedule or upload content under team guidance
- Support marketing activities for coworking, coliving, and community events
- Organize and archive photos and videos for future marketing use Communication
- Communicate politely and clearly with members and teammates
- Support communication via in-person interactions, chat platforms, email, and social media
- Escalate issues or questions appropriately to senior team members.
- 0-2 years of experience in customer-facing, hospitality, or community-based roles
- Interest in coworking, community building, or creative/content-related work
- Strong communication skills in English and Thai, both verbal and written, for daily member
- interaction and content support.
- Friendly, open, and people-oriented personality
- Willingness to learn, take feedback, and improve
- Ability to handle multiple small tasks with flexibility
- Respect for diversity, inclusivity, and different cultures
- Strong understanding of social media platforms (Instagram, Facebook, TikTok), including hands-on
- experience managing Facebook Pages, Groups, and community interactions.
- Basic Canva skills and simple photo/video editing (CapCut or similar) are a plus
- Hands-on experience or strong willingness to use AI tools for writing or editing is a must
- Salary & Benefits
- Salary negotiable based on experience.
- Annual leave and milestone leave.
- Social security benefits.
- Performance-based bonus scheme.
Experience:
1 year required
Skills:
Able to work as a shift, Good Communication Skills, Thai
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ23,000, commission paid with salary
- Positive attitude
- Adaptability and resilience
- Effective communication skills
- As a Workplace Experience Specialist, your main goal is to create a seamless and engaging coworking environment that promotes collaboration, productivity, and a sense of belonging. You'll manage day-to-day operations, communicate effectively, and maintain our operational standards to support professionals within our coliving and coworking ecosystem.
- Register new coworking members.
- Maintain regular communication with members, addressing inquiries and providing support.
- Conduct tours for potential members.
- Introduce new members to the community and facilitate connections.
- Ensure a safe and inclusive coworking space.
- Manage incoming packages and mail.
- Assist in maintaining cleanliness and functionality of the space
- Ensure the space is operational at the start of the day and securely closed at the end.
- Support the planning and execution of events.
- Create engaging content for social media platforms.
- Communicate effectively with members and colleagues in-person and through various channels.
- 1-2 years of experience in a customer-facing role, preferably in events management, coworking space, or hospitality.
- Proficiency in social media platforms and technology tools.
- Good spoken and written English and Thai.
- Adaptability and resilience in managing multiple tasks and priorities
- Positive attitude and eagerness to learn.
- Respect for cultural differences.
- Basic knowledge of social media platforms and productivity tools (Google Suite, Slack, POS, etc.)
- Knowledge of generative AI tools is a plus.
- Negotiable salary based on experience.
- Annual holiday leave.
- Social security benefits.
- Performance bonus scheme.
Experience:
2 years required
Skills:
Thai
Job type:
Full-time
Salary:
commission paid with salary
- Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
- Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
- Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
- Support Marketing Efforts - Help create content and manage social media presence.
- Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
- Good English communication skills.
- Detail-oriented with strong organizational skills.
- Interest in fashion, luxury goods and ready to learn & grow.
- Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.
Experience:
3 years required
Skills:
Fashion Design, Product Design, Creativity, English
Job type:
Full-time
Salary:
āļŋ30,000 - āļŋ35,000, negotiable
- Maintain accurate and up-to-date product data, including Cost Sheets, SKU creation, and
- barcode generation..
- Prepare Product Brief presentations and ensure clear alignment with design, production,
- marketing, and sales teams..
- Coordinate with factories and seamstresses on production progress, including preparing job
- orders/contracts and managing material orders..
- Monitor internal and external production schedules, ensuring timelines and product quality are
- met..
- Prepare necessary pre-launch documentation such as Delivery Notes (DN) and QC forms, and
- support quality assurance activities as needed..
- Provide product information to marketing teams for campaigns, photo shoots, and launch
- preparation..
- Conduct demand forecasting, gather demand inputs from internal teams, and analyze customer
- insights to support planning..
- Prepare product forecasts and re-order requests based on market data, demand trends, and
- inventory needs..
- Review stock levels with warehouse teams to support re-order decisions and avoid stockouts or
- overstock situations..
- Conduct basic sales and product performance analysis to support ongoing merchandising
- decisions..
- Perform competitor product reviews to support pricing, feature improvements, and market
- positioning..
- Support sales teams with product information when issue resolution is required..
- Handle administrative responsibilities including PR submissions (TR Cloud & Excel), payment
- requests, bill compilation, and purchasing plans..
- Coordinate approval workflows and follow up with accounting to ensure timely processing of
- purchasing and payment activities..
- 3-5 years of experience in Merchandising, Product Development, Production Coordination, or
- related roles..
- Strong understanding of product development processes, materials, costing, and supplier
- coordination..
- Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table) and comfortable working with product data..
- Excellent communication and coordination skills; able to work effectively with cross-functional
- teams..
- Ability to communicate in English (both written and verbal) for coordination with suppliers and
- internal teams..
- Detail-oriented, organized, and able to manage multiple tasks and timelines simultaneously..
- Ability to work in a fast-paced environment and adapt to shifting priorities..
- Experience working with factories/ brands or garment/apparel manufacturing..
- Ability to communicate in Chinese (Mandarin) for coordination with suppliers is a strong plus..
Experience:
1 year required
Skills:
Microsoft Office, Excel, Own Transportation and Driving Licence, Work Well Under Pressure, Thai, English
Job type:
Full-time
Salary:
āļŋ18,000 - āļŋ25,000, negotiable
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Experience:
2 years required
Skills:
Project Management, Customer Relationship Management (CRM), Thai, English
Job type:
Full-time
Salary:
negotiable
- Serve as the primary point of contact for assigned clients.
- Manage day-to-day client servicing activities and ongoing projects.
- Coordinate internal teams and external partners to ensure smooth execution.
- Manage project timelines, deliverables, and budgets.
- Prepare proposals, quotations, and service documentation.
- Ensure service delivery aligns with client expectations and brand standards.
- Support client meetings, presentations, and regular business reviews.
- Identify potential risks and proactively propose solutions.
- Maintain accurate project documentation and reporting.
- Support account growth and long-term client retention.
- Bachelor s degree in Business, Marketing, Communication, or related fields.
- Minimum 5 years of experience in client services, account management, or related roles.
- Proven experience working with local, multinational or global brand clients.
- Strong project management and coordination skills.
- Excellent communication and relationship management abilities.
- Ability to manage multiple projects in a fast-paced environment.
- Strong commercial awareness and cost-control mindset.
- Proficient in MS Excel and PowerPoint.
- Fluent Thai and working-level English.
- Preferred Qualifications.
- Experience in marketing services, print, promotional items, or event-related services.
- Experience collaborating with regional or global stakeholders.
- Experience mentoring junior team members.
- Familiarity with structured client service or agency environments.
Experience:
3 years required
Skills:
Leadership Skill, Good Communication Skills, English
Job type:
Full-time
Salary:
āļŋ30,000 - āļŋ45,000, negotiable
- Manage full-cycle client relationships-from strategic planning to execution-spanning digital content, event-based learning solutions, and marketing campaigns.
- Serve as the primary bridge between clients, creative/content teams, production, and external partners to ensure alignment and timely delivery.
- Provide expert strategic recommendations in Digital Marketing, Social Media, Event Strategy, and AI-driven solutions that support client goals.
- Maintain responsibility for revenue targets, budget control, and cost optimization across accounts.
- Lead and mentor account team members, ensuring high-quality delivery and a professional standard of communication.
- Develop new business opportunities through relationship building, proactive proposals, and client insight.
- Bachelor s degree in Marketing, Business, Communications, or a relevant field.
- 3 years (for Account Executive) 7 years (for Account Manager) of experience in Account Management, Client Service, or Integrated Campaigns (agency experience preferred).
- Strong understanding of omnichannel marketing, media strategy, and B2B client needs.
- Proficient in AI Tools, PowerPoint, Excel, and Office communication tools.
- Fluent in English (written and spoken) with strong presentation and interpersonal skills.
- Positive, proactive, and able to multitask effectively in a fast-paced, cross-functional environment.
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- āļĢāļąāļāļāļīāļāļāļāļāđāļāđāļēāļŦāļĄāļēāļĒāļĢāļēāļĒāđāļāđ āļāļēāļĢāļāļ§āļāļāļļāļĄāļāļāļāļĢāļ°āļĄāļēāļ āđāļĨāļ°āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāđāļāļāļļāļāđāļŦāđāđāļāļīāļāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļŠāļđāļāļŠāļļāļ.
- āđāļāđāļāļāļđāđāļāļģāđāļĨāļ°āđāļŦāđāļāļģāđāļāļ°āļāļģāđāļāđāļŠāļĄāļēāļāļīāļāđāļāļāļĩāļĄāļāļĢāļīāļŦāļēāļĢāļĨāļđāļāļāđāļē āđāļāļ·āđāļāđāļŦāđāļĄāļąāđāļāđāļāļ§āđāļēāļĄāļĩāļāļēāļĢāļŠāđāļāļĄāļāļāļāļēāļāļāļĩāđāļĄāļĩāļāļļāļāļ āļēāļāļŠāļđāļāđāļĨāļ°āļĄāļĩāļĄāļēāļāļĢāļāļēāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāđāļāđāļāļĄāļ·āļāļāļēāļāļĩāļ.
- āļāļąāļāļāļēāđāļāļāļēāļŠāļāļēāļāļāļļāļĢāļāļīāļāđāļŦāļĄāđāđ āļāđāļēāļāļāļēāļĢāļŠāļĢāđāļēāļāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđ āļāļēāļĢāļāļģāđāļŠāļāļāđāļāļāļāļēāļāđāļāļīāļāļĢāļļāļ āđāļĨāļ°āļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāđāļāļīāļāļĨāļķāļāļāļāļāļĨāļđāļāļāđāļē.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļāļēāļĢāļāļĨāļēāļ āļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļąāđāļāļāđāļģ 3 āļāļĩ (āļŠāļģāļŦāļĢāļąāļāļāļģāđāļŦāļāđāļ Account Executive) āļŦāļĢāļ·āļ 7 āļāļĩ (āļŠāļģāļŦāļĢāļąāļāļāļģāđāļŦāļāđāļ Account Manager) āđāļāļāđāļēāļāļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļĨāļđāļāļāđāļē (Account Management) āļāļēāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē (Client Service) āļŦāļĢāļ·āļāđāļāļĄāđāļāļāļāļēāļĢāļāļĨāļēāļāđāļāļāļāļđāļĢāļāļēāļāļēāļĢ (āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļŠāļēāļĒāđāļāđāļāļāļāļĩāđāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ).
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļĒāđāļēāļāļĨāļķāļāļāļķāđāļāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāļāļĨāļēāļāđāļāļ Omnichannel āļāļĨāļĒāļļāļāļāđāļŠāļ·āđāļ āđāļĨāļ°āļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļēāļāļĨāļļāđāļĄ B2B.
- āļĄāļĩāļāļ§āļēāļĄāđāļāļĩāđāļĒāļ§āļāļēāļāđāļāļāļēāļĢāđāļāđāđāļāļĢāļ·āđāļāļāļĄāļ·āļ AI, PowerPoint, Excel āđāļĨāļ°āđāļāļĢāļ·āđāļāļāļĄāļ·āļāļŠāļ·āđāļāļŠāļēāļĢāđāļāļŠāļģāļāļąāļāļāļēāļ.
- āļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāļāļĒāđāļēāļāļāļĨāđāļāļāđāļāļĨāđāļ§ (āļāļąāđāļāļāļēāļĢāđāļāļĩāļĒāļāđāļĨāļ°āļāļēāļĢāļāļđāļ) āļāļĢāđāļāļĄāļāļąāļāļĐāļ°āļāļēāļĢāļāļģāđāļŠāļāļāđāļĨāļ°āļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩāđāļĒāļĩāđāļĒāļĄ.
- āļĄāļĩāļāļąāļĻāļāļāļāļīāđāļāļīāļāļāļ§āļ āļāļĢāļ°āļāļ·āļāļĢāļ·āļāļĢāđāļ āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļŦāļĨāļēāļĒāļāļĒāđāļēāļāļāļĢāđāļāļĄāļāļąāļāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāđāļāļŠāļ āļēāļāđāļ§āļāļĨāđāļāļĄāļāļĩāđāļĢāļ§āļāđāļĢāđāļ§āđāļĨāļ°āļāđāļāļāļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļŦāļĨāļēāļĒāļāđāļēāļĒ
- āļĢāļđāļāđāļāļāļāļēāļĢāļāļģāļāļēāļ Hybrid Working (āđāļāđāļēāļāļāļāļāļīāļĻāļŠāļĨāļąāļ Work from Home)
- āļāļāļāļāļļāļāļŠāļģāļĢāļāļāđāļĨāļĩāđāļĒāļāļāļĩāļ (Provident Fund)
- āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ (āļāļēāļĄāļāļĨāļāļĢāļ°āļāļāļāļāļēāļĢ)
- āļāļīāļāļēāļĢāļāļēāļāļĢāļąāļāđāļāļīāļāđāļāļ·āļāļāļāļĢāļ°āļāļģāļāļĩ (āļāļēāļĄāļāļĨāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļ)
- āļāļīāļāļāļĢāļĢāļĄāļāļąāļāļāļēāļāļļāļāļĨāļēāļāļĢāđāļĨāļ°āļāļēāļĢāļāļķāļāļāļāļĢāļĄ (Training & Development)
- āļāļīāļāļāļĢāļĢāļĄāļāđāļāļāđāļāļĩāđāļĒāļ§āļāļĢāļ°āļāļģāļāļĩ (Company Outing)
- āļāļĢāļ§āļāļŠāļļāļāļ āļēāļāļāļĢāļ°āļāļģāļāļĩ
- āļ§āļąāļāļŦāļĒāļļāļāļāļąāļāļāđāļāļāļāļĢāļ°āļāļģāļāļĩ
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
- Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
- Prepares management reports.
- Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
- Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
- Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
- Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
- Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
- Keeps management informed of guest and staff related incidents; represents senior management in their absence.
- Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
- Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
- Screens next day movements for special instructions to various departments.
- Ensures pending follow up action is communicated to the next shift.
- Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
- Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
- Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
- Works harmoniously and professionally with co-workers and direct superior.
- Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Spa Therapist.
- At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
- Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
- About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
- Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
- Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- About Four Seasons.
- Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
- As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
- What You Will Be Responsible For.
- Operations.
- To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed. To contribute to the high level of services in accordance with the company s standard as prescribed in Standard Operations Manual. To perform quality massage therapies and body treatments as prescribed in Standard Training Manual. To ensure that all equipment associated with service function at all time. To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests. To assist with demonstrations and events as required. To participate in a new training and refreshing program as required.
- Administration.
- To update the Therapist Log Book. To complete all assignments stated by deadlines with the spa manager or supervisor s guidelines. To respond to the change as indicated by the company.
- Policy & Procedure.
- To have a complete understanding of and adhere to the company s policy and procedures To have a complete understanding of and adhere to the company s policy related to fire, hygiene, health and safety To report for duty punctually and wear the correct uniform with the name badge at all times To carry out the other duties as assigned by the management team To establish good relationship and rapport with guests and colleagues To ensure the cleanliness and hygiene in work areas.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of operating a Grade Manger kitchen.
- The candidates must have good personality, a strong work ethic and facilitation skills. In addition, the candidate must have interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
- Minimum of one years experience working in a similar position for a Grade Manger kitchen.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Experience:
5 years required
Skills:
Budgeting
Job type:
Full-time
Salary:
negotiable
- Lead and manage all food and beverage departments including restaurants, bars, room service and banqueting.
- Analyze market trends and competitor offerings to maintain a competitive edge in the local F&B scene.
- Oversee the financial performance of F&B operations including budgeting, forecasting and cost control.
- Qualifications Minimum 3 years relevant experience in Food and Beverage Manager or Director level.
- Bachelor s degree in Hospitality Management, Business Administration or related field.
- Extensive knowledge of food and beverage operations including menu planning, cost control and inventory management.
- Strong financial acumen with experience in budgeting, forecasting and profit optimization.
- Additional Information Enjoy discounted Heartist rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
- Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
- Continuous learning and investment into your capability, including Accor s Revenue Management Academy certification.
- Work with sector-leading IDeaS revenue management platform.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Job Number26004197
- LocationBangkok Marriott Marquis Queen s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Job Number26019776
- LocationEmpire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand, 10120
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATION.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Job Number26010840
- LocationMontien Riverside Hotel Bangkok, 372 Rama III Rd Bang Khlo, Bangkok, Thailand, Thailand, 10120
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Job Number26010298
- Job CategoryHousekeeping & Laundry
- LocationRenaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATION.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Job Number26014809
- Job CategoryHousekeeping & Laundry
- LocationRoyal Orchid Sheraton Riverside Hotel Bangkok, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATION.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- When you join the Sheraton family, you become a member of its global community. We ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The World s Gathering Place&rsquo. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
2 years required
Skills:
Quality Assurance, Assurance, HACCP
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree in Environmental Science, Food Safety, Hospitality Management, or related field.
- Minimum 2-4 years of experience in hygiene, quality assurance, sustainability, or food safety within hospitality or food service.
- Experience in luxury or upscale hospitality environments is an advantage.
- Knowledge of HACCP, GMP, ISO standards, and local health regulations.
- Ability to lead cross-functional teams and drive culture change.
- Additional InformationComplex Roles and Responsibilities for Anantara Riverside Bangkok Resort and Avani+ Riverside Bangkok Hotel.
Experience:
2 years required
Skills:
Mandarin, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree holder is required.
- Minimum 2 years of working experience is a Must.
- Fluent in Taiwanese Mandarin (spoken and written).
- Good command of English for internal communication.
- Previous experience in customer service, call center, or similar roles preferred.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficient with computer systems and CRM tools is a plus.
- Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
- Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
- Identify customer needs and offer appropriate solutions or alternatives.
- Maintain accurate records of interactions and transactions in the system.
- Escalate complex issues to the appropriate departments when necessary.
- Meet performance targets related to response time, customer satisfaction, and quality metrics.
- Contribute to continuous improvement by providing customer feedback and suggestions.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Excellent presentation (reflecting formal, sober elegance and well dressed)
- Excellent communication skills (oral & written)
- Self-confidence
- Service attitude
- Energy, empathy, resilience & optimism
- Growth and entrepreneur mindset
- Intellectual speed and agility
- Digital savvy (knowledge and use of online tools & networks)
- MANDATORY EDUCATION BACKGROUND
- Certified beautician diploma from a professional school.
- 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.
Experience:
2 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Lead customer service team of e-commerce business.
- Own, monitor, and drive the team to achieving related KPIs and overall performance.
- Ensure that all agents are working effectively and follow all technical and company service processes.
- Ensure proper notification/ escalation of service activities are followed to ensure smooth operation with sellers.
- Manage, train, and coach team members.
- Ensure smooth running of daily processes to meet service commitment levels.
- Requirements: Bachelor's Degree in any related field.
- At least 2+ years experience in a contact center, managing a team of at least 10 agents.
- Good command of written and spoken English.
- Flexible and open-minded with good service mind with the ability to handle customer's complaint and inquiry.
- Good logic and able to form assumption to identify team/individual performance gap.
- Worked with or Able to comprehend KPIs/performance data reports.
- Able to work in shift is an advantage.
Experience:
3 years required
Skills:
Accounting, Work Well Under Pressure, English
Job type:
Full-time
Salary:
negotiable
- Manage and coordinate end-to-end order processing and customer service operations to achieve assigned KPIs.
- Work closely with cross-functional teams to ensure smooth execution of sales and service activities.
- Support overall sales performance to meet business targets.
- Analyze customer needs and propose appropriate solutions and options to resolve issues and enhance customer satisfaction.
- Prepare and report DTR/DTP, and propose initiatives to improve service efficiency and value creation for customers and the company (e.g., system integration, order tracking, cost-saving projects).
- Prepare sales and service performance reports.
- Present operational results, insights, and improvement initiatives to management.
- Qualifications Bachelor's degree in Business Administration, Marketing, Accounting, Logistics, International Business, or related fields. (Bachelor GPA > 2.70, Master GPA > 3.30).
- 1 - 3 years of work experience in customer success, sales support, order management, customer service, or related roles.
- Strong experience in end-to-end order management, coordination, and KPI-driven operations.
- Good understanding of sales operations, customer service processes, and cross-functional coordination.
- Service-minded, responsible, detail-oriented, and able to work well under pressure.
- Good command of English in written and verbal.
- Proficient in Chinese language (HSK Level 6 or equivalent) .
- Willing to work onsite at SCG Packaging PCL. (Bangsue, Bangkok).
- Contact: Pupat (Mac) Email: [email protected]
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