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Job type:
Full-time
Salary:
negotiable
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Experience:
No experience required
Skills:
Analytical Thinking, Creative Thinking, Fast Learner, Multitasking, Positive Thinker, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or higher in business administration, development studies, social sciences, or any related field.
- At least 1 years of administrative assistance experience in providing assistance in project coordination, implementation and development of program assistance.
- Experience with office operations, general office administration, and office maintenance; Ability to prepare and maintain the full set of accounts.
- Experience in program planning and management plus skill in managing the budget and overseeing a project.
- Exceptional interpersonal and public relations skills, as well as the capacity to work in a multicultural team environment.
- In-depth knowledge of organizing meetings through online platforms.
- Fluency in oral and written English and Thai.
- Proficient in Computer literacy.
- High level attention to detail and accuracy.
- Ability to follow through on tasks.
- Flexible, creative, responsive, able to take initiative, open to learning.
- Reliable.
- Able to work within systems and procedures, work effectively in a small team environment involving the sharing of information and at times sharing workloads.
- Able to analyze and integrate potentially conflicting numerical, verbal, and other data from a number of sources.
- Willing to demonstrate, apply and share expert technical knowledge across the organization.
- Able to work independently and multi-task and meet deadlines.
- Provide support for program administration activities and support to all team members in the organization of daily/weekly/monthly program implementation.
- Be responsible for day-to-day correspondence, information sharing and filing ensuring that appropriate follow-up actions are taken.
- o Preparation, distribution, and maintenance of documentation and meeting minutes related to the administration and execution of the program.
- o Management of a database of program documents in relation to program activities and other essential documents such as published event calendars and status reports; establishment of an electronic and hard copy file system.
- o Assist members of the team and other program experts from internal and external organizations with international and regional travel arrangements, as well as provide assistance with travel advance settlement.
- Preparation and maintenance of the inventory of the Department/Project assets including stationery, equipment, publications, storage retrieval, preparation of requests for the purchase of new products; and regular email monitoring for team member requests and follow-up.
- Monitor project budget and financial expenditures and their conformity to the work-plan; process request for payments of direct payments and advance requests and assist in preparing project budget revisions.
- Liaise with the Operation Support Department on financial and administrative matters and ensure that all administrative and financial transactions are properly carried out according to the requirements of the project.
- Assistance in monitoring important timelines for different projects under the Department/Project and proactively notifying key staff on these deadlines. work on different projects.
- Other duties as assigned by Operations and Program Officer.
Job type:
Full-time
Salary:
negotiable
- สนับสนุน Project Manager ในการบริหารและควบคุมงานระบบอาคาร (Electrical, Mechanical, Fire Protection และระบบที่เกี่ยวข้อง) รวมถึงงานโครงสร้างและสถาปัตยกรรมที่เกี่ยวข้องกับระบบ.
- ตรวจสอบและติดตามงานรื้อถอน งานปรับปรุง และงานเพิ่มเติมในอาคารเดิม (Renovation / Retrofit).
- ตรวจสอบแบบ Shop Drawing, วัสดุ และงานติดตั้งของผู้รับเหมาให้เป็นไปตามแบบและมาตรฐาน.
- ประสานงานระหว่างงานระบบ MEP, งานโครงสร้าง และงานตกแต่งภายใน เพื่อให้งานดำเนินไปอย่างราบรื่น.
- ตรวจสอบคุณภาพงานระบบ และสนับสนุนการทดสอบ ตรวจรับ และส่งมอบระบบอาคาร (Testing & Commissioning).
- จัดทำรายงานความคืบหน้าโครงการ และประสานงานกับ Project Manager และผู้เกี่ยวข้อง.
- ปริญญาตรี สาขาวิศวกรรมเครื่องกล วิศวกรรมไฟฟ้า หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์งานระบบอาคาร อาคารเชิงพาณิชย์ หรือโรงแรม อย่างน้อย 10-15 ปี.
- มีความเข้าใจระบบ MEP และงานปรับปรุงระบบอาคารเดิม (As-built / Retrofit).
- มีทักษะการสื่อสาร การประสานงาน และสามารถทำงานร่วมกับหลายฝ่ายได้ดี.
- มีประสบการณ์โครงการ Renovation / Retrofit จะพิจารณาเป็นพิเศษ.
Experience:
No experience required
Skills:
Analytical Thinking, Creative Thinking, Fast Learner, Good Communication Skills, Multitasking, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree in human resource management, business management, development studies, social sciences, or any related field.
- Knowledge of Thai laws, rules and regulations that apply to the operation of inter-governmental organizations.
- Demonstrated ability to work effectively with a wide range of people.
- Excellent written and verbal communication skills.
- Good leadership and management skills.
- Excellent organizational abilities.
- Strategic thinker, able to manage multiple priorities.
- Ability to stay calm in busy and stressful situations.
- Ability to handle disciplinary issues appropriately.
- Good negotiation abilities.
- Multi-tasking ability.
- Ability to act as a mediator when staff conflicts arise.
- Ability to keep confidential matters confidential.
- Ability to analyze, evaluate, and summarize financial records for accuracy and conformity to procedures, rules, and regulations proficiency in Thai and English.
- At least 1 years of relevant experience in international non-profit organizations.
- Personal Qualities.
- Exceptional attention to detail and accuracy.
- Ability to work effectively in a multi-tasking and multi-cultural environment.
- Demonstrated ability to work as an integrated team.
- Assist the HR and Administrative Officer to plan future personnel needs.
- Advertise positions, recruit, contract, and induct personnel and consultants.
- Prepares payroll by calculating pay, distributing checks, and maintaining payroll records.
- Liaise with government offices for acquisition of expatriate staff visas and work permits.
- Maintain employee and consultant records.
- Monitor staff attendance, track employee leave of absence, and verify employee time charging for payment.
- Manage staff needs; monitor and ensure staff welfare.
- Administer employee performance evaluation, and prepare and discuss summary report with HR and Administrative Officer for decisions on promotion, salary increase, or revision of job description.
- Prepare supporting documents for renewal of contract for staff.
- Prepare recruitment reports for RIMES and project management.
- Advise management team on matters relating to employment law, pay, and redundancy.
- Track employee/ consultant contract end dates and initiate contract renewals/ close-out in close coordination with the HR and Administrative Officer relevant Head of the Department.
- Oversee and monitor all business and employment benefits plans including vendor management, negotiation and renewals processes.
- Assess human resource capacity gaps within Operational Support Department and design and implement training program to upgrade skills from time to time.
- Other relevant duties and responsibilities as assigned by the HR and Administrative Officer and Head of Operations and Programs.
Skills:
Microsoft Office, Excel, English
Job type:
Full-time
Salary:
negotiable
- Manage the executive s calendar, meetings, and priorities to ensure alignment with business objectives.
- Act as the first point of contact by screening, prioritizing, and coordinating incoming requests, visitors, and meetings to ensure relevance, urgency, and business impact.
- Support the executive in tracking key initiatives, ensuring alignment across departments, and following up on execution progress.
- Prepare agendas, high-quality briefing materials, reports, and presentations in English and Thai; take accurate minutes in English meetings, capture key decisions, and follow up on action items..
- Draft, review, and manage professional communications in English, including emails, reports, and executive-level documents, ensuring clarity, accuracy, and appropriate tone.
- Support preparation of materials for board or executive-level meetings, ensuring professionalism, accuracy, and confidentiality in all communications.
- Coordinate and communicate effectively with international stakeholders and expatriates, ensuring smooth collaboration across cultures and time zones..
- Assist in preparing reports, dashboards, and summaries to support data-driven decision-making.
- Handle sensitive business information with a high level of discretion and professionalism.
- Coordinate complex international travel arrangements, including itineraries, accommodations, and expense tracking.
- Ensure smooth day-to-day operations related to the executive s office.
- Lead or support cross-functional and strategic projects as assigned by the executive.
- Qualifications & ExperienceBachelor s degree in Business Administration or related field.
- Proven experience as an Executive Assistant supporting senior or C-level executives.
- Fluent in English (both written and spoken), with the ability to operate effectively in a professional and international business environment.
- Proven ability to take accurate meeting minutes in English and handle executive-level communications.
- Experience working with expatriates, international stakeholders, or board-level interactions is highly preferred..
- Strong business acumen with the ability to understand organizational priorities.
- Excellent organizational, time-management, and problem-solving skills.
- High level of integrity, discretion, and professionalism.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience in project coordination, operations, or PMO is a plus.
Skills:
Microsoft Office, Excel, English
Job type:
Full-time
Salary:
negotiable
- Manage the executive's calendar, appointments, and meeting schedules.
- Prepare and organize documents for meetings, presentations, and reports.
- Coordinate with internal departments and external parties on behalf of the executive.
- Screen emails, calls, and correspondence, ensuring effective communication flow.
- Arrange travel plans, accommodations, and itineraries for the executive.
- Track and follow up on delegated tasks and report progress to the executive.
- Handle general administrative tasks and any assignments as required..
- Bachelor s degree in Business Administration, Secretarial Studies, or a related field.
- Minimum of 3 years experience as an executive secretary or personal assistant.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong communication, coordination, and organizational skills.
- High sense of responsibility, attention to detail, and ability to maintain confidentiality.
- Good command of English (spoken and written) is an advantage.
Job type:
Full-time
Salary:
negotiable
- ปริญญาตรี ทางด้านบริหารธุรกิจ กฎหมาย หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
- มีประสบการณ์ในงาน เลขานุการ หรืองานธุรการ ในบริษัทจำกัด บริษัทมหาชน บริษัทจดทะเบียนในตลาดหลักทรัพย์ หรือสำนักงานกฎหมาย และการติดต่อประสานงาน 3 ปีขึ้นไป.
- มีความแม่นยำ ละเอียดรอบคอบ ในขั้นตอนต่าง ๆ ของการปฏิบัติงาน.
- สามารถบริหารจัดการสำนักงาน และการจัดระบบเอกสารได้ดี.
- มีความสามารถในการใช้ภาษาไทยและภาษาอังกฤษในระดับดี.
- รักษาความลับและเข้าใจระดับของการเปิดเผยข้อมูลเป็นอย่างดี ถูกต้องตามกฎหมายและกฎระเบียบ.
- ตำแหน่งงานนี้จำเป็นต้องผ่านการตรวจสอบประวัติอาชญากรรมตามหลักเกณฑ์ที่บริษัทกำหนด .
- K. Premsuda.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
Job type:
Full-time
Salary:
negotiable
- FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Skills:
Outgoing Personality, English
Job type:
Full-time
Salary:
฿20,000 - ฿25,000, negotiable
- Developing the relationship with both tenant and landlord for after-sales services.
- Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
- Responsible for assigned tenancy management and property management duties daily such as; check-in & check-out, assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, promoting our property management p ...
- Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
- Bachelor degree in any discipline, preferred in hospitality management.
- Dynamic and filled with enthusiasm and energy to learn.
- Must have excellent written and spoken English and Thai skills.
- Must have the ability to work independently and follow guidelines.
- Outgoing personality, excellent interpersonal and communication skills.
- High attention to detail with a sense of urgency in administrative work.
- Hands-on do-er , with drive and ability to roll up sleeves and get things done.
- Experience in Property or Real Estate Business / Customer Service is a big advantage.
- Fresh graduates with an interesting profile are encouraged to apply.
Skills:
Compliance, Microsoft Office, Excel, English
Job type:
Full-time
Salary:
negotiable
- Manage and prioritize the Executive s calendar to ensure effective time utilization aligned with business priorities.
- Coordinate and organize meetings (local, regional, and international) via online platforms and in-person, including meeting room arrangements and preparation of relevant materials.
- Screen and align meeting requests and agendas prior to confirmation to ensure relevance and strategic focus.
- Document & Approval Management.
- Review and screen incoming and outgoing documents prior to submission for approval and signature.
- Coordinate approval processes through internal corporate systems (e.g., PR system, Digital Sign platform, and other tracking systems).
- Ensure accuracy, completeness, and compliance with company policies before submission.
- Internal & Cross-Functional Coordination.
- Act as the central coordination point between the Executive and all functions associated with the Spirits Product Group, facilitating seamless collaboration across domestic and international stakeholders.
- Facilitate smooth communication flow to ensure effective execution of projects and timelines.
- Track action items and provide updates on key initiatives and strategic matters.
- Travel & Administrative Management.
- Business Travel Arrangement.
- Plan and coordinate comprehensive business travel arrangements, including flights, accommodations, transportation, and related services.
- Prepare detailed itineraries aligned with business schedules.
- Manage post-travel expense reconciliation and reimbursement processes.
- Strategic & Project Support.
- Support preparation of strategic meeting materials, reports, and presentations.
- Coordinate and consolidate inputs from cross-functional teams to support strategic initiatives.
- Monitor project progress and prepare summary updates for management review.
- Provide coordination support for key business projects and strategic initiatives within the Spirits Product Group.
- Ad-Hoc Assignments.
- Perform other duties as assigned by the Executive.
- Handle confidential and sensitive information with discretion and professionalism..
- Minimum 5 years of experience as an Executive Assistant or in a similar role supporting senior executives in a fast-paced, multinational business environment.
- Bachelor s degree in Business Administration, Management, or a related field (or equivalent professional experience).
- Excellent command of English (both written and spoken) is required, with the ability to communicate effectively with regional and international stakeholders.
- Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams) and familiarity with corporate systems (e.g., approval systems, digital documentation platforms).
- Strong organizational and prioritization skills, with the ability to manage complex calendars, multiple deadlines, and concurrent projects.
- High attention to detail with strong accuracy and consistency in document management and coordination tasks.
- Ability to work effectively under pressure in a dynamic and rapidly changing business environment.
- Strong coordination and stakeholder management skills across cross-functional and international teams..
- ตำแหน่งงานนี้จำเป็นต้องผ่านการตรวจสอบประวัติอาชญากรรมตามหลักเกณฑ์ที่บริษัทกำหนด .
- ติดต่อสอบถาม.
- คุณเปรมสุดา โทร.
- สำนักทรัพยากรบุคคล.
- บริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน).
- อาคารแสงโสม ถ.วิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กรุงเทพฯ 10900.
Skills:
English
Job type:
Full-time
Salary:
฿20,000 - ฿25,000, negotiable
- Handle incoming customer requests in a friendly, empathic and effective manner.
- Manage and execute projects and administrative tasks, fast, reliable, and with attention to.
- detail.
- Successfully and independently with little guidance coordinate and complete projects.
- involving internal team members and external counterparts. (suppliers, partners, customers).
- At least Bachelor s degree in any fields.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai, Chinese is a big plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift..
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
Experience:
No experience required
Skills:
Good Communication Skills, English, Thai
Job type:
Full-time
Salary:
฿15,000 - ฿17,000, commission paid with salary
- โรงเรียน HARMON เป็นสถาบันสอนดนตรีโดยการรวมตัวของกลุ่มคุณครูที่มีประสบการณ์และมีความตั้งใจที่จะสร้างพื้นที่แห่งการเรียนรู้ โดยต้องการที่จะนำเสนอด้วยทัศนะคติที่ดีต่อการเล่นดนตรีอย่างมีความรู้ และ ความสนุกสนานต่อตัวนักเรียน.
- เจ้าหน้าที่ฝ่ายประสานงาน (นักเรียนและผู้ปกครอง)
- STUDENT RELATIONS 1 อัตรา.
- ประสานงานระหว่าง นักเรียนและครู คลาสเรียนของนักเรียน
- การจัดตารางเรียนของนักเรียน และการนัดหมายคาบเรียน
- อธิบายคลาสเรียนของโรงเรียนแบบเบื้องต้น ต่อผู้ปกครอง
- การธุรการต่างๆ เช่น การจัดเก็บเอกสารที่เป็นสำคัญ
- การจัดเก็บข้อมูลสถิติการเข้าเรียนของนักเรียน (มีผลต่อโบนัส)
- มีปฏิสัมพันธ์ที่ดีต่อเด็กนักเรียนและผู้ปกครอง และมีความอดทนอดกลั้นในการแก้ปัญหา
- มีความรักในงานบริการ
- มีความชื่นชอบในเสียงดนตรี
- สามารถพูดภาษาอังกฤษได้ หรือภาษาอื่นๆ (จะได้รับการพิจารณาเป็นพิเศษ)
- มีประสบการณ์จะพิจารณาเป็นพิเศษ.
- สถานที่
- ซอยราชวินิตบางแก้ว ติดกับ ห้าง Mega Bangna.
- โบนัส จะได้รับการพิจารณาจากประสิทธิภาพของการทำงาน.
- สนใจมาร่วมเป็นหนึ่งในทีม HARMON
- สนใจสามารถส่ง Resume มาที่ [email protected]
- เบอร์ติดต่อ คุณเดีย 0656691454
- ID LINE @harmonmusicschool.
Skills:
Excel
Job type:
Full-time
Salary:
negotiable
- Supports immediate team by responding accurately and quickly to all tasks.
- Become an expert on all relevant systems and tools.
- Builds market knowledge and shares this with the team.
- Liaises with media owners and understands their products.
- Develops internal relationships to ensure good working practices between teams.
- Understands the commercial aspects to our business.
- Collaborate with team to build credible connections with clients.
- Professional skills: Competent using Excel, PowerPoint and Word.
- Knowledge of industry standard tools.
- Key Experiences: Good time management skills.
- Good understanding of relevant markets.
- Team player.
- Location: Bangkok
- Brand: Iprospect
- Time Type: Full time
- Contract Type: Permanent
Experience:
No experience required
Skills:
English
Job type:
Full-time
Salary:
฿20,000 - ฿21,000
- Support sales operations including quotations, invoices, proposals, and sales reports.
- Coordinate with clients, partners, and internal teams to support ongoing projects and delivery timelines.
- Assist in IT project coordination, including scheduling, task tracking, documentation, and requirement preparation.
- Create wireframes, storyboards, and presentation materials using Canva or Figma.
- Support media and visual production processes.
- Native Thai speaker with business-level English or Japanese.
- Open to new graduates and candidates with up to 3 years of experience.
- Strong communication and coordination skills.
- Interest in IT project coordination.
- Able to manage multiple tasks and work in an organized manner.
- Proficient in Excel or Google Sheets for reporting and documentation.
- Familiarity with Canva or Figma is a plus.
- Akagane (Thailand) Co., Ltd. specializes in comprehensive data management and processing services. Since 2010, we have been transforming complex information into accessible formats, supporting global clients across industries with multilingual solutions. We also provide IT solutions and digital project support, helping clients streamline workflows, improve operational efficiency, and manage information more effectively.
- Social Security.
- Group Life Insurance.
- Provident Fund.
- Annual Health Check-up.
- Influenza Vaccination.
- Meal Allowance (Lunch/Dinner).
- Transportation Allowance.
- Learning & Development Budget.
- Language Skill Improvement Reward.
- Annual Company Trip (depending on company performance).
- Special Leave and Financial Support for Special Occasions.
- Flexible Working Hours.
- Bonus (depending on company performance).
- Others.
Experience:
No experience required
Skills:
Able to work as a shift, Teamwork, Problem Solving, Good Communication Skills, High Responsibilities, English
Job type:
Full-time
Salary:
฿20,000 - ฿21,000, negotiable
- Issue invoices and ensure all billing documents are accurate and up to date.
- Coordinate sales processes from the first customer order until delivery and completion.
- Work closely with the sales and logistics teams to ensure on-time order fulfillment.
- Maintain organized records of orders, invoices, and related sales documents.
- Provide administrative support to the sales department as needed.
- Bachelor s degree in business administration or related field.
- Good communication and coordination skills.
- Careful, organized, and able to handle multiple tasks efficiently.
- Good command of English (spoken and written).
- Having sales coordinator experience is a plus.
- SSO.
- Annual leave.
- Company entertainment.
Skills:
Telesales
Job type:
Full-time
Salary:
negotiable
- Verify customer payments across all payment channels, including EDC credit card terminals and cash collection, and ensure all transactions are processed and completed within SLA.
- Retrieve the YES file, the insurance application form, and the customer s CRS tax residency declaration form, and submit them to Underwriting team for further processing to issue the policy to the customer.
- Initiate a service request in the system to allow the Telesales team to follow up wi ...
- Provide prompt and proactive responses to all urgent requests raised by the Telesales team and relevant stakeholders.
Skills:
Japanese
Job type:
Full-time
Salary:
negotiable
- Department: Operations Support.
- Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
- Provide Japanese-Thai interpretation during business meetings and negotiations.
- Translate business documents, agreements, and presentations as required.
- Facilitate clear communication between Japanese and Thai stakeholders.
- Support project coordination and ensure accurate delivery of key information.
- Maintain confidentiality of sensitive business information.
- Perform other interpretation/translation tasks as assigned..
- Bachelor s degree in Japanese or related field (or equivalent experience).
- Experience as a Japanese Interpreter in business, corporate, or entertainment settings.
- JLPT N2 or above (N1 preferred).
- Strong Japanese-Thai communication and presentation support skills.
- Good time management and ability to work under pressure.
- Flexible for on-site and after-hours assignments..
- ประสบการณ์ 1 ปีขึ้นไป.
- จำนวน 1 อัตรา.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
- Serve as an advocate for the user community.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and workgroup discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
- Basic Qualifications/Skills Needed.
- Strong coping, emotional resilience, and stress-management skills.
- Excellent comprehension and communication skills in English and Mongolian with strong proficiency in speaking, reading, and writing.
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
- Strong attention to detail.
- Comfort synthesizing and analyzing information from multiple streams.
- Strong critical thinking and decision-making skills.
- Deep familiarity and passion for the internet, internet platforms, and internet culture.
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
- Ability to work well individually and as part of a team.
- Ability to work differing rotations/shifts and non-standard work hours.
- Flexibility in meeting changing business needs in a fast-paced environment.
- Commitment to quality, efficiency, and effectiveness.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Shift timings/requirements to work weekends and holidays.
- Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.
Job type:
Full-time
Salary:
negotiable
- รับนโยบายจากผู้บังคับบัญชาเพื่อนำไปวางแผนและกำหนดแนวทางการปฏิบัติให้สำเร็จลุล่วง พร้อมทั้งรายงานผลที่เกิดขึ้น.
- รับเรื่องแจ้งเหตุ และดำเนินการช่วยเหลือลูกค้าตามขั้นตอน และวิธีการที่เหมาะสม ในกรณีลูกค้าได้รับความเสียหายอันเกิดภายในห้าง เช่น การถูกโจรกรรม จะประสานงานกับธนาคารเพื่ออายัดบัตรเครดิตให้ลูกค้า และนำพาลูกค้าไปแจ้งความที่สถานีตำรวจในกรณีที่หนังสือเดินทางสูญหาย เป็นต้น.
- เข้าร่วมประชุมกับผู้บังคับบัญชา ผู้ใต้บังคับบัญชา และหน่วยงานอื่นที่เกี่ยวข้อง.
- ต้อนรับ ดูแลและอำนวยความสะดวกให้กับลูกค้า VIP ทั้งชาวต่างชาติและชาวไทย ที่เข้ามาใช้บริการภายในส่วนของ Department Store และประสานงานกับฝ่ายต่าง ๆ ที่เกี่ยวข้อง.
- ดูแลและแก้ปัญหาให้ลูกค้าในทุกเรื่องให้ลุล่วงไปด้วยดี รวมทั้งช่วยประสานกับฝ่ายต่าง ๆ ที่เกี่ยวข้องกับงานด้าน Customer Service.
- ควบคุมติดตามงานผู้ใต้บังคับบัญชาให้เป็นไปตามมาตรฐานและนโยบายของบริษัท.
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาอักษรศาสตร์ หรือศิลปศาสตร์.
- สามารถใช้ภาษาอังกฤษได้เป็นอย่างดี และถ้าได้ภาษาอื่นจะรับพิจารณาเป็นพิเศษ.
- มีประสบการณ์ด้านงานบริการ 2 ปีขึ้นไป.
- มีบุคลิกภาพดี มีปฏิภาณไหวพริบ และสามารถแก้ไขปัญหาเฉพาะหน้าได้ดี.
- มีภาวะความเป็นผู้นำ กระตือรือร้น สามารถบริหารจัดการทีมงานและทำงานภายใต้ความกดดันได้เป็นอย่างดี.
- ทำงาน 6 วันต่อสัปดาห์ / สามารถทำงานเป็นกะได้ (10.00-19.00, 13.00-22.00).
- หากมีผลสอบ TOEIC 600 คะแนนขึ้นไปจะพิจารณาเป็นพิเศษ.
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