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Skills:
Project Management, Analytical Thinking, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
Skills:
Compliance, Risk Management, Accounting
Job type:
Full-time
Salary:
negotiable
- Set up the annual audit plan and perform internal audit procedures according to the plan including compliance, operational, and information technologies audit.
- Identify risks and key points of internal processes associated with compliance, operational and information technologies audit to evaluate controls in place to mitigate those risks.
- Lead Internal Audit s change initiative by implementing action plans related to risk assessment and annual planning, audit execution, audit reporting, and development, ...
- Lead Internal Audit s annual risk assessment and enterprise risk assessment and planning process to develop the audit plan and ensure the plan is responsive to and aligned with the risk profile of the organization.
- Oversee the execution of individual audits defined in the audit plan ensuring the highest level of service quality and client satisfaction.
- Issue all Internal Audit reports ensuring the reports are clear and concise, identify root causes with practical solutions, and ultimately provide value to management.
- Meet regularly with the Audit Committee to report the status of Internal Audit s ongoing monitoring activities, and educate/inform the committee of emerging risks and/or exposures (whether internal or external to the company) that should be considered, with respect to risk management and internal control best practices.
- Proactively inform senior management of significant risks or exposures related to internal controls, compliance, and/or governance requiring prompt attention.
- Manage the process to track, follow-up, and ultimately close all open audit issues leveraging the Audit Committee, if necessary.
- Actively participate in executive management meetings and/or committees to ensure that Internal Audit is well-informed of key business developments that could have an impact on audit priorities and/or plans.
- Ensure that Internal Audit is performing its work in accordance with established professional standards and remain abreast of emerging trends and best practices that can be incorporated into the function.
- Oversee Internal Audit s participation in critical business and technology initiatives and projects ensuring that audit s perspective is effectively voiced and appropriate controls are designed and implemented on a proactive basis.
- Maintain audit technology platform leveraging support from the information systems group as needed.
- Coordinate the activities of external auditors including how best to leverage the work performed and results produced from Internal Audit s work.
- Master's or Bachelor s degree in Accounting & Finance or other closely related field.
- 10+ years of experience in auditing, assurance, accounting, consulting or related field, of which at least 5 years of managerial level.
- Proven knowledge of auditing standards and procedures, laws, rules and regulations.
- Excellent communication (written and verbal) and interpersonal skills with an ability to network and interact at all levels.
- Industry Knowledge of business digital asset management, Fintech, and Banking is an advantage.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
Skills:
Compliance, Legal, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Serving as the primary point of contact for all tenant-related matters, fostering strong relationships and open communication with a diverse range of commercial tenants.
- Ensuring seamless day-to-day operations by addressing tenant inquiries, concerns, and requests in a timely and professional manner.
- Collaborating with the property management team to develop and implement tenant engagement initiatives, such as events and promotional activities, to drive footfall and ...
- Monitoring tenant compliance with lease agreements and property policies, and working closely with the legal team to resolve any disputes or issues.
- Analysing tenant data and market trends to identify opportunities for tenant mix optimisation, lease renewals, and new tenant recruitment.
- Supporting the property management team in the execution of strategic initiatives, such as the implementation of new technologies or the development of new services for tenants.
- What we're looking for.
- A minimum of 5 years of experience in a tenant relations or property management role, preferably within the commercial retail or mixed-use property sector.
- Excellent communication and interpersonal skills, with the ability to effectively liaise with a diverse range of stakeholders, including tenants, property managers, and senior leadership.
- Strong analytical and problem-solving skills, with the ability to identify and address tenant-related issues proactively.
- Proficiency in using property management software and data analysis tools to track and report on key performance indicators.
- A proven track record in developing and implementing tenant engagement strategies that drive customer satisfaction and retention.
- A customer-centric mindset, with a commitment to delivering exceptional service and fostering positive relationships with tenants.
- What we offer
- Siam Paragon Development Co., Ltd is committed to creating a dynamic and supportive work environment that enables our employees to thrive. We offer a competitive remuneration package, comprehensive benefits, and ample opportunities for professional development and career growth. Our focus on work-life balance and employee wellbeing ensures that our team members can achieve their full potential while maintaining a healthy and fulfilling lifestyle.
- About us
- Siam Paragon Development Co., Ltd. is a leading real estate and property management company in Thailand, renowned for developing and managing some of the country's most prestigious commercial and mixed-use properties. With a focus on innovation, sustainability, and customer-centric service, we are committed to creating exceptional experiences for our tenants, visitors, and the communities we serve.
- If you are passionate about the real estate industry and eager to contribute to the growth and success of a dynamic, market-leading organisation, we encourage you to apply for this exciting Tenant Relations Manager role at Siam Premium Outlets Bangkok.
Job type:
Full-time
Salary:
negotiable
- Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for o ...
- We are looking for people who can help us help our clients do cool stuff. Those things many masses call buzz words, until they tectonically shift their lives.
- At Accenture we aren t just talking about shaping the future, we are there, defining it. The Metaverse is here, and it has every C-Level executive scratching their heads on what to do with it. We are at the forefront with our clients, and we want you to join us there!.
- At Accenture we have been driving our client s agenda s and businesses around the areas of the Metaverse Continuum for years. Most notable, around themes such as digital assets, virtual worlds and digital twins.
- As a Metaverse (Senior) Manager, you will apply strategy development, value architecting and operating model design skills to make bold decisions on priority C-Suite issues at the intersection of business, technology, and operations such as metaverse. You are also expected to lead consulting engagements, thought leadership and project teams as well as play a key role in business development and metaverse community building activities.
- Shape and lead metaverse consulting thought leadership, engagements and project teams serving as a key interface and trusted advisor to our senior level clients.
- Engage with senior business leaders to define and shape what metaverse means for their business and where and how they should act.
- Lead workstreams as part of strategic transformation programs and be responsible for rigorous data driven insights, to identify and validate value creation opportunities for our clients.
- Work within project teams to ideate, develop and design compelling business strategies and transformation solutions around metaverse.
- Develop cohesive conclusions from detailed analysis and present innovative and action-oriented findings to our senior level clients- Coaching and mentoring junior members of the team with a people-first mindset.
- Drive Accenture metaverse community development activity to help us further expand our footprint in this exciting space.
- Elevate our brand and presence in the marketplace (e.g. conference participation, thought leadership, offering development, acquiring future talent etc.).
- Minimum of 3 years experience in at least one metaverse related domain (e.g. blockchain, token economies, digital assets, extended reality, digital communities etc.).
- A minimum of three years experience in B2C, retail, travel, or financial services sector(s).
- You understand the metaverse ecosystem and the different platforms within in it; you understand the role each has to play.
- 5+ years experience leveraging emerging technologies to design, strategize and/or large-scale transformations e.g., in a customer experience, product (design), delivery, strategy, management or similar role.
- Proven track record in client relationship development and stakeholder management.
- First class written and verbal communication skills; ability to articulate complex problems and solutions in a simple, logical and impactful manner.
- Exceptional analytical and problem-solving ability.
- Fluent business English required.
- Business fluency in Thai or Chinese is desired.
- Flexibility to accommodate client travel requirements.
- You are willing to work and relocate to Singapore, Bangkok or Kuala Lumpur.
- About Accenture.
- We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
- Visit us at www.accenture.com.
- Equal Employment Opportunity Statement.
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
- Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
- Accenture is committed to providing veteran employment opportunities to our service men and women.
Job type:
Full-time
Salary:
negotiable
- Responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality).
- Review Journals, Reconciliations, Reports and Analysis. Provide Executive Summary and highlights key issues to the client s senior stakeholders.
- Provide accounting support in the following areas, but not limited to, GL, AP, AR, Inventory, Fixed Assets, journal entry, reporting & analysis, reconciliation, cash ma ...
- Act as an escalation point for all Record-to-Report related issues raised by the client. Analyze complex financial records and reports. Ensure fast resolution of these issues.
- Communication with the client to ensure that the proper department complies with the latest changes in the procedures.
- Develops good client relationships and good relations with the colleagues.
- Lead client meetings to discuss performance and address issues as required.
- Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client.
- Prepares forecasts / budget for the Team.
- Prepare regular / daily reports.
- Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.
- Manage and develop highly engaged team - hiring, training, coaching, task planning & workload distribution.
- Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period.
- Facilitate the operational Change Request (CR) process.
- Educational Qualifications.
- CPA required;.
- Graduate of Accounting or Finance-related courses.
- Others.
- Strong analysis skill and accounting knowledge.
- BPO experience an advantage but not required.
- Proficient in MS Office (particularly Excel and Powerpoint), Oracle or any accounting-related ERPs.
- Strong verbal and oral communication & client-facing skills.
- Minimum 10 years experience in the finance and accounting field; preferably with experience in record-to-report processes/FP&A;.
- At least 6 years of Finance and Accounting managerial experience is required.
- Positive approach in supporting customer & company needs.
- With managerial or supervisory experience, must be able to lead a team of supervisors/team leads.
- Goal-oriented individual with strong time and task management.
- Organized and methodical person with logical approach in addressing issues and strong analytical skills.
- Ability to solve urgent matters and work under pressure.
- Ability to impose a proactive spirit in the team.
- Flexibility, especially in the period of month/quarter/year-end closing.
Skills:
SAP, SAP FI, Production planning
Job type:
Full-time
Salary:
negotiable
- Lead a team of internal and external SAP PP/QM Analysts and the functional design for company and subsidiary projects BAU and Support.
- Ability to architect solutions in the SAP PP/QM functions by seamlessly integrating with other modules like SAP FI,CO, SD, MM, BPC and BW functions.
- Be able to analyze, design and configurate SAP PP/QM solution.
- Provide knowledge and understanding of SAP production planning concepts and process flows that they are able to both understand existing configuration and solutions and also design new solutions for new requirements.
- Providing support, advice and guidance to the customer support team on SAP-related issues.
- Communicate effectively with external clients and internal teams to deliver functional requirements to meet business needs.
- Coordination of RFI/RFPs with third parties, project and internal IT procurement team.
- Work with key users and department heads on requirements gathering.
- Assesses, researches and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security.
- Coordinate with stakeholders and users on User Acceptance Testing and sign-off.
- Provide critical thought, give input, and oversee on strategic supply chain initiatives.
- Identify and drive continuous improvement opportunities to streamline processes and improve accuracy and efficiency within operations.
- Ability to lead the team in or out of departmental activities including communication instructions, training, achieving goals, quick turnarounds for tasks requested by senior management, progressive discipline, and performance evaluation.
- Ensure proper integration of PP/QM functionalities with other SAP modules.
- Manages all costing for each project.
- Works with development teams and project managers as an SME to consult on new initiatives, then completes production implementation - including knowledge transfer and documentation.
- Knowledge of Handling unit Management Batch Search strategy Master data High level of initiative for ensuring continuous improvement of existing SAP.
- BA/BS degree in Finance, Computer Science, MIS or another related field.
- ERP (SAP) system experience strongly preferred, Strong SAP PP/QM skills and experience is strongly preferred.
- Highly experienced SAP manufacturing.
- At least three year's SAP implementation and configuration experience - must have participated in at least one full implementation in the role of SAP FICO configuration consultant.
- Detailed knowledge of SAP Procure to Pay, Materials Management and Inventory Management processes, hands on experience in configuration of P2P and IM processes, including Vendor Management, Product Life Cycle Management, Inventory best practices.
- Intercompany trading scenarios (STO, direct shipment, 3rd party).
- Experience interfacing with internal and external business partners.
- Experience in SAP configuration and module working knowledge in PP and QM.
- Knowledge of QM inspection lot processes and QM notifications.
- Good knowledge on logistics attributes in Material master and vendor master.
- Prior hands on experience with Sales and Operation planning, Master Production Scheduling and MRP beneficial.
- Work with various businesses across all lines of business (Finance, Sales, Customer Service, HR, Order Management, MFG, Supply Chain) users to define and implement business process improvements using SAP ECC 6.0 and S/4 HANA.
Skills:
Finance, Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- Instills an uncompromising culture among all the retail teams towards upholding the image of the brand through VM Merchandising, Boutique Maintenance and Staff Grooming.
- Nurtures good relationships with landlord, PR, Media and local public authority (if applicable).
- Partners proactively and closely with the Visual Merchandising Team to ensure that window and in-boutique displays consistently reflect the essence of the seasonal coll ...
- Understands the philosophy/principles behind the Boutique constellation project and instills in the retail teams this understanding, as well as proposes ways to best adapt the project to local specifics.
- Leadership, Management and Development of Staff Fosters a culture of excellence in the retail teams: ensures that retail team members are engaged, motivated and perform their duties in accordance with the Chanel vision and mission. Has a good handle on retail manpower needs and works closely with HR in making hiring decisions and proactively help to find and retain talent.
- Influence Boutique Managers to become inspirational leaders and brand advocates through mentoring, coaching and being positive role models.
- Devise succession planning for the retail teams in the short and long term.
- Build a Client-centric Boutique team Drives Boutique Management to adopt a client-centric culture within the boutiques to champion customer engagement to develop long-lasting relationships with clients.
- Considers the impact of an Omni-Channel environment on client and service experience.
- Works proactively with the Marketing Team to analyse customer trends, visits, purchases and other behavior, and communicate with Boutique Management the findings.
- Ensure all customer service complaints and/or merchandise complaints are handled expeditiously and according to guidelines.
- Properly manage Merchandise & Inventory Works closely with the Product teams to ensure that each boutique is stocked with an appropriate depth and width of merchandise that is relevant to the profile of the boutique s clientele.
- From a product strategy point of view, reinforces, in co-operation with the Product and Learning teams, the inspiration of every collection and inspires the boutique team to have a positive mindset towards new products, ideas and inspirations.
- Partner with Supply Chain as needed to obtain improvements in speed to shop-floor process.
- Strategic Execution and KPI management: Works with Boutique Managers to ensure success of Strategic Execution by managing Qualitative and Quantitative KPIs (Clients, Sales, Service, Style Expertise etc) as furnished by Fashion General Manager.
- Retail Improvements and Operations Management Continuously seeks Retail Improvements that benefit Client and Employee experience by keeping abreast of Retail innovation and other best practices.
- Oversees from a country/territory perspective that each boutique maximizes staff strength according to traffic demands and trading patterns.
- Ensures all operational procedures regarding sales, discounts, transfers, stock adjustments and all policies are followed. Partners Finance Department to regularly review internal controls with regards to protection of company assets and prevent losses.
- Updates and maintains the Boutique Operations Manual in collaboration with various departments.
- Fostering Close Partnerships: Forms close partnerships with the W&FJ Division, and the relevant divisions (IT, Finance, ODHR, Logistics, Communications) as well as within the Fashion division (VM, Marketing, Product, PR, Training) to best execute and achieve business objectives. Especially with Learning and Development partners in Boutique Staff development and with Marketing teams in ensuring client objectives, services and strategy are properly deployed in the boutiques.
- You Are Energised By You are energised by the opportunity to drive and shape the future of our Fashion business in one of Asia (or) SEAA s most sophisticated luxury markets. You are passionate and driven to Leadership and Impact: Further strengthen and develop retail infrastructure, operation and people.
- Visionary and Strategic: Innovate and exhibit traits of entrepreneurship, with the willingness to experiment and try new things.
- Talent Development: Be a leader and coach, leading the retail operations with exceptional people skills and be a well-rounded team builder who is capable of managing a business through leveraging teams.
- What You Will Bring At least 8 to 10 years of retail management experience managing the operations of an international luxury retail brand in Thailand.
- Future-oriented strategic vision and acumen, with the ability to communicate the company s vision and to obtain buy-in from staff.
- Agility and adaptability to lead the Retail team in a VUCA (Volatile, Uncertain, Chaotic, Ambiguous) business environment.
- Results oriented, with strong resource allocation skills.
- Enthusiastic, energetic, and ability to create an environment that demands high standards, yet also fosters a highly positive employee attitude.
- A progressive management style and develops people effectively.
- Well-developed interpersonal skills to be able to work in people-centric business.
- Fluency in English.
- What Chanel can offer you The opportunity to lead Chanel Fashion Retail network in one of its most prominent markets, with a rich legacy in setting luxury retail standards, strong brand equity, and an inclusive platform for growth. You will be part of a collaborative culture, with the resources and support to drive your prospective. Chanel offers a unique opportunity where leaders are empowered to make an impact, and where we strive to be at our best. Talent Development: Chanel is committed to developing and empowering our people. As Senior Retail Manager, you will have the opportunity to foster a culture of talent development, mentorship, and growth.
- Collaborative Culture: You will be part of a collaborative and inclusive culture, where diverse perspectives are valued and partnerships are fostered across functions and regions.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Skills:
Business Development, Finance, English
Job type:
Full-time
Salary:
negotiable
- Customer First.
- Push Boundaries.
- Critical Thinking.
- Build for Scale.
- Less is More.
- Win as One.
- We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!.
- About Sales and Business Development .
- Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner s full potential through account management.
- What you ll do (Main Accountabilities).
- Portfolio: Develop and maintain a high-quality portfolio of Private Airport Transfer, Car Charter, Public Transportation, and Travel Essential Products for Klook s rapidly growing global customer base..
- Operational Support: Perform operational tasks to assist the Business Development (BD) team, including activities such as onboarding, content editing, and handling merchant inquiries, following established procedures..
- Sales Support: Assist sales team members in preparing proposals, presentations, and reports for merchants and senior management..
- Merchant engagement: Represent Klook as an ambassador and promote its services based on the specific needs of merchants..
- Coordination: Collaborate closely with various departments within the company, including marketing to maximize sales, supplier operations to enhance efficiency, customer service to drive satisfaction and repeat business, and finance to ensure accurate payments and minimize risk..
- Onboarding: Actively participate in partner and product onboarding processes and coordinate with BD managers, operations, content, editorial, and quality control teams..
- Process Optimization:Identify opportunities to enhance efficiency and optimize fundamental BD processes..
- What you ll need (Capabilities).
- Years of Experience: Minimum of 2-year s work experience in Business Development, Sales or Trade, or in a Revenue or Account management capacity.
- Industry Experience: Experiencing in Online Travel Agency (OTA), Merchant-Facing Technology, E-Commerce or FMCG with a background in business development & partner management would be an advantage.
- Language Proficiency: English Proficiency is a must for global cross functional collaboration.
- Communication: Effective communication skills to understand merchant requirements, gather product information, and manage client expectations. It involves being curious and using active listening to understand merchants..
- Organization: Strong organizational skills to manage merchant portfolios, track sales activities, and ensure timely follow-ups..
- Data skills: Comfortable working with spreadsheets and internal management systems. Has a natural curiosity of working with data and systems..
- What you ll get.
- An awesome team of international colleagues.
- A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead.
- An environment that values and supports your growth.
- Ownership of projects with real impact.
- No boredom! Every day is a new exciting challenge.
- Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.
Experience:
15 years required
Skills:
Problem Solving, Research, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
- Participate in team problem solving efforts and offer ideas to solve client issues.
- Conduct relevant research, data analysis, and create reports.
- Maintain responsibility for completion and accuracy of work products.
- Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
- Assist in proposal development, as requested.
- Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
- Make effective use of resources to optimise value.
- Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
- Deliver exceptional quality results and stakeholder value by leveraging each person s strengths to build high performing teams across businesses and borders.
- Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
- Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
- Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
- Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
- RequirementsTertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.
- Minimum 15 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry.
- Experience in leading strategy and operational transformation with one of these sectors:FMCG / Consumer Business focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies.
- Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation.
- Experience with budgetary responsibilities related to projects or resources.
- Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
- Ability to build consensus and foster change in ambiguous settings.
- Commitment to professional excellence, as well as personal and professional growth.
- Drive, tenacity, client focused and results oriented.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Willingness to work outside of office base.
- Due to volume of applications, we regret only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 106486In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Microsoft Office, Excel, SQL, English
Job type:
Full-time
Salary:
negotiable
- Structure, Analyze and Solve Problems: leverage data and collaboration to identify problems and opportunities in a structured manner, proposing project ideas and solutions to drive critical operational metrics.
- Own strategic projects: Take ownership of end-to-end projects, or areas of business in CEG (global coverage), collaborating closely with multiple stakeholders such as Customer Support Operations, Product Management, and other Project Management teams.
- Act as a Subject Matter Expert (SME): Become an SME in the respective business areas ...
- Drive continuous improvement: Oversee project progress, evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
- Experience in project management, strategy, operations, management consulting, and/or investment banking.
- Proven track record in managing complex projects with multiple stakeholders.
- Highly analytical and proficient with numbers, capable of defining analysis structures, conquering complex calculation, and making data-driven decision.
- Excellent organization capabilities, and able to operate independently.
- Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
- Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
- Be a team player with a collaborative mindset.
- Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- Disclaimer.
- We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Skills:
Problem Solving, Research, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work - specifically in the areas of cost optimizations and/or reductions.
- Participate in team problem solving efforts and offer ideas to solve client issues.
- Conduct relevant research, data analysis, and create reports.
- Maintain responsibility for completion and accuracy of work products.
- Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
- Assist in proposal development, as requested.
- Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
- Your role as a leader
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people, and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:Understand the goals of Deloitte, align our people to these objectives by setting clear priorities and direction by establishing a positive relationship with senior stakeholders.
- Influence teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
- Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
- Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
- Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.
- RequirementsYou are someone with:Tertiary qualification in a business, or finance discipline with a well ranked institution and/or currently enrolled in a MBA program.
- Min. 6 years and above of professional experience in a transformation or consulting role.
- Experience in affluent banking and/or wealth management, retail banking. The ideal candidate will have a deep understanding of Affluent Banking and/or Wealth Management, with proven experience in delivering exceptional service and strategic solutions tailored to affluent client needs.
- Knowledge of affluent banking and wealth management operations is highly desirable.
- With good experience leading business model design and implementation in areas of financial modelling, Operational Excellence (Opex), productivity and efficiency programs, etc.
- Demonstrate experience & expertise across one or more of the following key functional responsibilities within Banking:Customer StrategyConduct benchmarking to develop competitive Customer Value Propositions (CVP).
- Design and optimize customer journeys and profiles to enhance client experiences.
- MarketingDrive marketing strategies to promote banking products and services effectively.
- Product and PricingInnovate and develop new products and services tailored to affluent client needs.
- Formulate finance and pricing strategies to maximize profitability.
- Planning and ExecutionDevelop and execute business and operations plans aligned with strategic goals.
- Create and implement sales and service operating models to improve efficiency.
- Lead testing and piloting initiatives to ensure successful rollout of new offerings.
- Provide training and facilitate knowledge transfer to teams for seamless implementation..
- Proven experience effectively prioritising workload to meet deadlines and work objectives.
- Drive, tenacity, client focused and results oriented.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website
- LI-CW Requisition ID: 108531In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
8 years required
Skills:
Compliance, Excel
Job type:
Full-time
Salary:
negotiable
- The Lubricants business is building a highly professional, commercially focused organization.
- Leaders with strong commercial skills and experience are critical to achieve our aims of building upon our marketing strength, focusing on key growth markets, strengthening the supply chain organization and accelerating the implementation of a macro-distributor model.
- All candidates who are able to demonstrate marketing expertise, commerciality, with ...
- A good overall understanding and experience of the Lubricants business is desired, but not essential.
- The successful candidate will be tasked to drive the business growth of Thailand.
- This includes developing and implementing business marketing action plans, customer value propositions for our brands and aligning business segments and channels to the Global Lubricants Strategy and Global Marketing Programs/Calendar.
- What s the role?.
- Develop and implement marketing plans in line with Global Lubricants Unstoppable Strategy and Asia Pacific (APAC) Region Business Objectives, and consistent with Shell Global Marketing Programs.
- Manage all marketing mix elements: Pricing, Product Portfolio, Channel and Communication and Promotion.
- Create compelling consumer/customer value propositions based on Consumer Insights to uniquely deliver needs and extract value in a differentiated way across diverse Business-to-Consumer (B2C) and Business-to-Business (B2B) segment.
- Participate in developments of Customer Value Proposition (CVP) and Brands, working with Global and Local team. Provide support in key customer prospecting and tender processes.
- Maximize value creation and capture through balancing key levers, including the trade-off of volume and unit margin, building, and executing strong pricing strategies including pricing brand maps to drive overall business growth.
- Lead the drive on Premium products (high margin synthetic product tiers) including all elements of marketing mix, equipping sales force & distributors and recognition schemes.
- Champion product stewardship in consultation with the Product Lifecycle Management Manager and Supply Chain Team to ensure compliance with local registration requirements and end-to-end product management.
- Institute a return-based mindset to marketing investment and Selling, Promotion & Advertising (SP&A) expenditure management, coaching the team to strengthen on marketing plans, brief writing, agency management, post-investment reviews and return on investment delivery.
- Lead the marketing team to generate high impact, highly efficient business marketing plans, including excellence on media strategy, planning and buying as well as promotion/programs development and influencer strategies.
- Coach, Train and Support the Marketing Teams and support the same for the Sales Teams in Thailand.
- Work with Lubricants Supply Chain to develop the supply network plan, co-manage the initiative slate and drive demand forecast accuracy and strong delivery to customers in the Sales and Operation (S&OP) process.
- Ensure the competitiveness and integrity of the Customer Value Proposition for customers, including marketing, portfolio, technical service offer, and supply chain efficiency.
- Ensure that the synergies are capitalized, and execution takes place within the agreed marketing timeline to deliver business goals.
- What We Need from You?.
- Possess proven track record in leading and developing teams to drive results across the end-to-end value chain.
- Possess Master of Marketing, business, or communication in your academic qualifications.
- Minimum 8+ years of relevant experience in marketing or sales roles is desired.
- Sound and proven professional experience demonstrating commercial leadership and business transformation ability.
- Experience in a fast-moving consumer goods (FMCG) environment will be an advantage.
- A detailed knowledge of transport, industry or consumer lubricants markets, covering B2C and B2B marketing/sales activities will be an advantage.
- Company Description.
- Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
- Our values.
- Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.
- Join us and you will belong to a world where you can feel pride in your achievements and propel your career with global opportunities.
- An innovative place to work.
- Join us and you will be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
- An inclusive place to work.
- To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
- We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
- We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
- We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
- A rewarding place to work.
- Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
- We are huge advocates for career development. We will encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
Experience:
15 years required
Skills:
Finance, Accounting, Project Management
Job type:
Full-time
Salary:
negotiable
- Strategize and Plan: Establish and collaborate with CFO to strategize and plan a customer-centric, digitally enabled finance vision, strategy, and operating model, aligning with enterprise goals, qualifying the case for change, and designing the transformation roadmap.
- Design and Implement: Design and implement finance operating model and To-be processes for finance and accounting functions to improve operation s efficiencies with the proper controls. Align finance technology and data with enterprise architecture, ta ...
- Transition and Stabilize: Manage transition activities to adopt the new operating model/ processes implementation including planning training and knowledge transfer activities.
- Optimize: Identify and prioritize opportunities to optimize finance operations through emerging technologies, supporting clients in implementation and monitoring outcomes.
- Project Management: Lead projects by managing internal and external stakeholder relationships, project economics, delivery interdependencies, and issue resolution, while handling change requests.
- Business Development: Lead and manage business development activities, including preparing proposals to support the client. Support organization of external events to build EY s eminence in the market.
- Skills and attributes for success.
- Strong leadership, analytical and problem-solving skills.
- Strong drive to excel professionally, and to guide and motivate others.
- Advanced written and verbal business communication skills.
- Dedicated, innovative, resourceful and excel working performance in under pressure environment.
- Foster an efficient, innovative and team-oriented work environment.
- To qualify for the role, you must have.
- Bachelor s degree in finance and Accounting, Advanced Degree and Professional Certification is an advantage.
- Minimum 15 years of recent relevant work experience in a leading business consulting organization with experiences in finance function in banking or financial services.
- Understand daily accounting, settlement, taxation, to ensure that the overall operations comply with policies, procedures, accounting standards, taxation standards, as well as Thailand regulations.
- Advance knowledge in financial system for banking.
- Exceptional analytical, innovative problem-solving skills and strategic thinking.
- Strong leadership with commitment to nurturing a learning-driven culture, coaching, and enhancing team performance.
- Additionally, it would be an advantage if you have.
- Experience in implementing finance technology function initiatives in business processes improvement or optimization, ERP or intelligent automation solutions.
- Experience in leading projects with elements of customer experience or digital tools.
- Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Business Consultant (Finance Transformation for Banking Industry), Business Consulting- Senior Manager.
- At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
- Disruptions and volatility have become the new normal as the world is experiencing unprecedented change. To survive and thrive in this new normal , organizations must think and act differently in all areas of business, and that includes finance. Finance function only has one purpose, to help organization maximize revenues, to minimize costs, to have the optimal allocation of scarce resources and the desired risk profile. All these, in the manner of quickly, efficiently and with deep, relevant and timely insights. Agility is the essence of Tomorrow s Finance, enable by combination of talent, emerging technologies such as intelligent automation, digital processes and next generation of ERP.
- And as you deliver exceptional client service, you will have the opportunity to address some of the biggest issues facing organizations today - supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivaled experience. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
- The opportunity.
- As a Business Consultant for Finance Transformation (Processes, Operations, and Technology), you will work with leading organizations to drive Future of Finance agenda across the entire lifecycle of the project. You will work directly with clients who are embarking on their first steps to finance transformation journey, to clients who already operating innovative financial solutions and are looking for next disruptive solutions to accelerate and deliver value through the world-class next-generation finance.
- Strategize and Plan: Establish and collaborate with CFO to strategize and plan a customer-centric, digitally enabled finance vision, strategy, and operating model, aligning with enterprise goals, qualifying the case for change, and designing the transformation roadmap.
- Design and Implement: Design and implement finance operating model and To-be processes for finance and accounting functions to improve operation s efficiencies with the proper controls. Align finance technology and data with enterprise architecture, talent capabilities, and performance metrics. Lead change impact assessment and enterprise-wide change management.
- Transition and Stabilize: Manage transition activities to adopt the new operating model/ processes implementation including planning training and knowledge transfer activities.
- Optimize: Identify and prioritize opportunities to optimize finance operations through emerging technologies, supporting clients in implementation and monitoring outcomes.
- Project Management: Lead projects by managing internal and external stakeholder relationships, project economics, delivery interdependencies, and issue resolution, while handling change requests.
- Business Development: Lead and manage business development activities, including preparing proposals to support the client. Support organization of external events to build EY s eminence in the market.
- Skills and attributes for success.
- Strong leadership, analytical and problem-solving skills.
- Strong drive to excel professionally, and to guide and motivate others.
- Advanced written and verbal business communication skills.
- Dedicated, innovative, resourceful and excel working performance in under pressure environment.
- Foster an efficient, innovative and team-oriented work environment.
- To qualify for the role, you must have.
- Bachelor s degree in finance and Accounting, Advanced Degree and Professional Certification is an advantage.
- Minimum 15 years of recent relevant work experience in a leading business consulting organization with experiences in finance function in banking or financial services.
- Understand daily accounting, settlement, taxation, to ensure that the overall operations comply with policies, procedures, accounting standards, taxation standards, as well as Thailand regulations.
- Advance knowledge in financial system for banking.
- Exceptional analytical, innovative problem-solving skills and strategic thinking.
- Strong leadership with commitment to nurturing a learning-driven culture, coaching, and enhancing team performance.
- Additionally, it would be an advantage if you have.
- Experience in implementing finance technology function initiatives in business processes improvement or optimization, ERP or intelligent automation solutions.
- Experience in leading projects with elements of customer experience or digital tools.
- Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
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